2017 Mazda CX-5 Parking Brake System Malfunction

[@MsLachika99]

This literally just happened to me, after i got an oil change! My mechanic was in shock as my brakes were never touched. But i told him to disconnect the battery like someone on here suggested (Thank You) and boom problem solved.😮🤗

[@iam_pnoy8416]

Hey man! It Worked! I disconnected the battery and reconnect it and it works! Thanks

[@angeldelcastillo2648]

Worked for me too🎉 thanks so much

[@cedrictchakoudie1327]

Same here thanks

[@daejasmith1523]

This unfortunately did not work for me😭😭 otw to the dealership

[@tonieismyname5381]

@@daejasmith1523i have the same issue were they able to fix yours?

[@MzScorpioLove81]

Ooh thank you soo much!!! You don’t jnow how valuable this video is to us single ladies! 😊

[@SportsGuy631]

Had this were the Rear Break on the right didn't engage. Fixed by: Holding brake pad. Turn off engine, then on again. Keep holding Brake pad whole time then pull EPB. Might take a couple tries but it worked for me!

[@rogeroliveira.]

thanks man, helped a lot

[@BB-lj4iy]

Omg that totally worked for me!!! Heck yes! 🎉 Thank you!!

[@TheMX771]

I just replaced the rear brakes on our 2019 CX-5 and had this same issue when trying to take the car out of the brake service mode. We could hear one of the calipers trying to apply the parking break but would eventually stop. The issue ended up being the caliper piston spinning before reaching the break pad and the notches in the piston not lining up and grabbing the nipple on the back of the brake pad. We had to re-align the piston and then press the brake pedal to make sure it was touching the bake pad before taking the caliper out of service mode.

[@chriss1728]

Do this, before out of maint mode press brake pedal couple of times and wallah. If you hear a long running ine during reactivation it will need alignment

[@Cheesenipper22]

You saved me. Thank you for this extra info I was experiencing the same issue and was stumped until I saw this comment!

[@chandlermc1726]

Like @Cheesenipper22 you saved me too! I had visions of Mazda service techs twirling their mustaches and cackling like villains when I tell them about this issue. But alas!

[@sk4production28]

@@chriss1728hey man you save mě holidays you have beer on me

[@herbertarevalo9816]

I experienced the same thing. The problem started because the mechanic did not perform the back pads change using the maintenance mode procedure. I had to replace both calipers and you can still hear a dragging sound... no realignment is done so far... you think that could solve the issue?

[@mrmotofy]

There's also seems to be an early failing brake pedal switch causing multiple erroneous errors and lights. The TPMS will light, the TCS will light and no start. The brake pedal switch fails and doesn't allow to start since it doesn't sense the pedal being pressed. I finally confirmed it when I could see a delayed activation of the brake lights that was random timing. Press pedal after say 10 sec no brake lights, then they would come on and car starts. A quick easy cheap fix is new Stop Lamp Switch. To remove the switch rotate it in the bracket then it can slide out of the hole. I found it rather easy to look in the hole under the steering column and use a 16" flat screwdriver in one hand then reach in with the left hand to grab the switch and pop the connector off. Much easier that trying to get 2 hands up under there. Was only $26 at the dealer, to make sure it's a factory genuine part. 2016 CX-5 was # BN7N-66-490A

[@mornigstar4552]

does some one has the same issue but with the Auto Hold ?

[@sinblee]

I just had the same problem on 2016 model. With the same lights on/blinking, only one side was engaged. Car would go, but with one side engaged. I did the following and fixed for now. Press the brake and pull/hold the e brake switch for about 5-6seconds. Then the lights went away, back to normal. Theres TSB out there, but my car is out of warranty. Will probably replace the parts per the TSB if problem occurs again.

[@dianaheffernan5474]

Yay!!! This just worked for me!!!

[@Mr.Deohji]

This worked for me too, thanks.

[@concernedcitizen6572]

Hey did u ever have to replace any parts?

[@concernedcitizen6572]

Did you ever havr to replace any parts? Thanks in advance

[@sinblee]

@@concernedcitizen6572 its been 2 years now. Didnt replace any parts. Its working fine so far

[@MarshalsArts]

I’m having the same problem, can’t figure it out. I can’t get it out of maintenance mode, the park brake button just keeps flashing

[@VinnyLogz]

Did u ever figure it out?? Happening to me

[@darionblake2043]

@@VinnyLogz same, any chance you were able to fix it?

[@VinnyLogz]

@@darionblake2043 turned on car today and it was gone lol, gotta be a glitch… I keep thinking about like 60 on the highway and this fucking thing locking, smh, at least my kids will be rich lol

[@MarshalsArts]

@@VinnyLogz it ended up being a loose wire on where it plugs into the electric actuator motor on the back of the calipre, it was setting off codes.

[@VinnyLogz]

@@MarshalsArts hmm ok, did they say the car was in any danger bc of that?

[@jremaine1]

Just happened to me. Battery died because l had the dash on plus heating seat. Jump start car start up but both brake light were on yellow was solid parking brake was flashing. Plus an icon with a car n lock. How to fix? Turn car off pump brake until you cannot/brake padel is firm then start up and you should be good. Mines 2017

[@joseDiazRealtor12]

This is amazing! Thanks so much. The battery died while my wife was driving. I jumped started it and it came up with the parking brake problem. I did what you suggested and boom! All fixed

[@shoryutofu9278]

It works! Thanks!!

[@tenders]

Definitely not the fix in my situation.

[@jackiegomez6001]

@@tenders did you get this problem resolved and how did you resolve it? Just happened to me

[@tenders]

@@jackiegomez6001 Yes…I think…I updated my comment on the original video. TLDR: had to replace both left and right EPB motors.

[@TheGforcead]

Will needing new rear brake pads cause the accelerator to stop working? I can unhook the battery cable for a while, everything works after a minute the yellow (P!) light comes on and the accelerator Pedal stops working.. Then you are stranded...Will new rear bràke pads remedy This?

[@EMA-uk5ob]

2017 CX-5 EPB started acting strangely. Had to hold down to keep brakes released. Dash warning light stays on. Then everything is fine. Thru this thread something caught my eye.....the battery......which was >5 yrs old. It was still working fine but fluid in cells was low. Replaced battery. Problem gone. I hate EPB's. More stupid unnecessary complexity. Hopefully, this post helps someone.

[@pronk001]

We had a similar issue with the parking brake as well as other indicators ... We replaced the battery and so far so good.

[@peopleddiagram2920]

Yes a new battery is what is needed. Even if you jump start, there is no enough current to operate the brake.

[@lastchance3552]

Whatever the problem is, it’s not dirt. That’s one clean car! But seriously, thanks for the video. The links in the comments led me too the TSB which indicates the problem is faulty, or I should say poorly-designed, rear calipers.

[@luigipapo234]

Honestly, 1:35 and 2:26 clearly sounds like you haven’t been doing your scheduled break maintenance, that in canada personally I do every 8-10k Kms. It’s a crucial maintenance to ensure things like this doesn’t happen. Break maintenance includes cleaning the breaks from any possible dirt in between the pads and rotors (which cause that sound in my two timeline tags) I see many cx5s a day and personally had one to know what you can put them through and and this is just irregular!

[@tenders]

@@luigipapo234 There is no such scheduled brake maintenance on the CX-5, and dirt between pads and rotors has nothing to do with this problem. Having now owned the car through 60k miles and having just replaced all four rotors and sets of pads, a process which included having to fiddle with the EPB motors, I have concluded that this vehicle's brake design is unnecessarily complicated because of the EPB. I like this vehicle but would not get another one. Our Subaru Crosstrek is a superior car overall.

[@hectorZeroni123]

I have a 2018 cx5 and it just started to happen when it’s cold outside???

[@kristinforrester8393]

me too. It has been really cold this week. So is it the parking brake electronic issue?

[@kristinforrester8393]

I just had body work done at the Mazda dealer also.??

[@tenders]

Happened to me AGAIN three weeks ago when it got into the single digits. Car stuck in driveway until it warmed into the 20s. Stopped applying the parking brake in cold temperatures. Stupid solution. I presume my problem is the LEFT caliper and EPB motor, since the right side was replaced...! EDIT: June 2022, problem got worse and the left EPB motor was exactly the problem.

[@davidmorenojaramillo3606]

how could you fix it?

[@MrFree006]

I have a 2016 CX-5 and I am having same issue. The EPB is engaged and I can't drive the car 🤬. Any idea how to disable the EPB so I can drive home?

[@johnnycleveland216]

Did you ever end up figuring out how to fix it? Happening to me now

[@MrFree006]

@@johnnycleveland216 haven't fixed it yet. I replaced the Motor for the EPB and that didn't fix it. Most likely I have to replace the brake assembly since the piston is not responding to the motor when the motor turns.

[@johnnycleveland216]

@@MrFree006 I got it to turn off by clicking my seat belt

[@jremaine1]

@@MrFree006 you wasted money

[@mattkasicki301]

Is it control module or is it the caliper ??? Anybody

[@Wholen1one]

Had the same problem on my 16 Mazda CX-5 went through the step by pressing the brake pedal and pushing the e brake button down and then pushing the gas pedal all the til u feel a click and holding the e brake button down while hitting the start button 5 times but didn’t work so I tried something different instead of holding the e brake down I pushed it up and went through the same procedure by holding the gas pedal down while holding the e brake button up and pushing the start button 5 times and it worked

[@HerberthArevalo-EPROLAB]

And when you do this, the flashing light dissapears? I hear a dragging sound also...

[@Vanessamartinez08090]

Just dealt with same issue, first, the P and brake would blink on dashboard as well as the parking auto hold would blick unable to turn it off. Next day, Check engine would blink on dashboard, third day wont turn on at all. It was time for a new battery. Most likely you will need a new battery if vehicle forces to turn on

[@pogiako2389]

Had the same issue today. The parking brake mulfunctioned and the car won't start due to stiff pedal. Tried to boost the battery but it didn't work. Mine is 2023 cx5 and it's only 5 month old. 😢

[@skewd2528]

Hey I have the 2023 cx5 too and I am having the issue. How did u manage to get it worked out?

[@jasonmedeiros9189]

What was the problem with this error?

[@tenders]

Eventually, both EPB motors had to be replaced.

[@nautical1078]

@@tenderswas driving in the meantime fine?

[@tenders]

@@nautical1078 Absolutely not. Sometimes the brake was firmly set on the wheel, sometimes the wheel would turn, but I when it would turn I was never comfortable driving it anywhere.

[@AD-ou7si]

Great. Why make a video if there’s no solution to it?

[@tenders]

The video was created to support a recall and to assist other people with this unnecessarily complicated system Mazda has pushed onto its loyal customers. I explained the three solutions to my situation in the description, none of which are great. 76k views, lots of comments, one dingleberry complaining about the video.

[@tenders]

There are quite a few documented issues with Mazda CX-5 brakes before the 2017 model year. See testing-public.carmd.com/Tsb/Download/119186/SI112717 and static.nhtsa.gov/odi/tsbs/2015/SB-10099419-2532.pdf and www.mazdas247.com/forum/index.php?threads/parking-brake-malfunction.123866342/ for examples.

[@JohnnyLaVigne]

add 2019 to this list

[@tenders]

@@JohnnyLaVigne I think the basic design is flawed but as far as I’m aware there have been no recalls after the 2016 model year. Please post the recalls if you’ve seen otherwise.

[@JohnnyLaVigne]

@@tenders after loooking up a lot of shit in this realm. Apparently there have only been two recalls for engine issues. But I’m seeing so many issues that I’m having. I’m just glad it didn’t happen on the freeway (like others have said) My cx5 has been stuck for 4 days and counting

[@ayayronnn]

I'm currently having this issue with my wife's 2019 model. Any suggestions would be appreciated.

[@VishalPatel-hf4lg]

Same issue happened to me, twice! 2018 Cx-9 always serviced by dealership including yearly break service, 45000km. First time I paid 1k+ for actuator and battery. Within six months same issue repeated! No solid answer from dealership ship. They compare 1k$ issue with 2$ light bulb and argues it can go off anytime! Both the times there was no issue till last night and at morning the issue comes overnight. Issue came once in winter and now in summer, nothing to do with cold weather or battery!

[@golfwipe]

That’s crazy 😢 told my wife will have to go to college to learn all the shit on this car, the more shit that’s on a car the more likely that it will fail, and the more that it will cost if you can’t work on it yourself, and now you need special tools that only the dealership has! Then they have to turn it into a race on your car to make money, very sad I wish they made a basic car.

[@beat0820]

Same issue on my Mazda CX-5 2017. Nothing is wrong with the breaks I am being told. Turn off and back on the car and it will disappear.

[@NMCalabroso]

happening to me on CX5-2015. Nothing wrong with the brakes but it's annoying to restart the car just to release the parking brake.

[@tenders]

Yeah, that definitely wasn’t the fix for my situation.

[@AAAAAAA3114]

Had this problem for me twice now in a week and was doing the same with turning off engine and back on would remove the errors, this only happens on cold starts in the morning (so far) but this restart feels like a hotfix and not necessarily addressing whatever's causing this, which based on the comments could be a multitude of things, none of which i can afford to piss off my money on.

[@rasjermaine5059]

It's happening to me right now all I do is switch the car off and it go away

[@MalikA-ks4mw]

Having the same issue bud with a 2016 cx5 were you ever able to fix it?? And if so what was the issue?

[@tenders]

There is a service bulletin out for this type of error on 2016 cars - you should track that down. But for my 2017 model, I’m still battling this issue. I purchased the car from a Nissan dealer in Butler, NJ who also sells recent-model cars from many manufacturers, and it’s currently back with them for the second time. They were very slow in diagnosis and turnaround the first time, and have not communicated exactly what they’ve done or what they think is wrong. It strongly resembles the symptoms for the 2016 recall but the defective part was corrected after that model year. On the plus side, they haven’t charged me, but on the minus side, the car has barely been driven. They replaced the left rear caliper, and claim they replaced the electronic brake motor and electronic module, but the receipt doesn’t say that and there is still a problem with the brake dash lights showing an error periodically (as in this video), and the right rear brake staying engaged after release with no warning lights on (a big problem).

[@MrGroovemann]

@@tenders this just happened to me today! And I have the 2016 model, but I can’t seem to find anything about a recall for this problem on the 2016 model...

[@tenders]

@@MrGroovemann See testing-public.carmd.com/Tsb/Download/119186/SI112717 and static.nhtsa.gov/odi/tsbs/2015/SB-10099419-2532.pdf and www.mazdas247.com/forum/index.php?threads/parking-brake-malfunction.123866342/

[@sharv5658]

Doing this on a 16 CX9 also. We are able to reset by shutting it down and waiting to restart and release the e brake. Sometimes it takes several times before the light stops flashing.

[@Austiiizy]

@@tenders the 16’s had a service bulletin for that? Do I call Mazda and they would know?

[@dustinshires]

Did you ever get a resolution on this? It just happened to me today on my 2017 CX-5 and they told me it’s a electronic parking break motor failure and that it needs to be replaced. “The technician that worked on your car is saying it’s not from something th did.” I’m lowkey calling bullshit because I just had my brakes and brake fluid done last week... I don’t buy the excuse a week after having my brakes worked on.

[@tenders]

My problem was easily - but not cheaply - diagnosed and repaired by the Mazda dealer: electronic parking brake motor plus right rear caliper. I think this is a manufacturing defect that hasn't been acknowledged by Mazda. Unusual for Mazda in my experience. But I also think the dopey non-Mazda dealer that sold me the car should have fixed it. Update: the problem reappeared in April 2022 and got worse. The problem this time was the LEFT EPB motor, another $500+ repair. I complained to Mazda USA. This shouldn't happen on vehicles with 25k and 40k miles on them.

[@czogg99]

@@tenders I am having the same problem with my 2016 Mazda 6 . Did you have to replace both the EPB motor and the right rear calipers ?

[@tenders]

@@czogg99 Yes both were replaced.

[@USMCPL]

Your tech turned the piston I bet

[@guhkhadznem]

@@czogg99 Same thing just happened to my car two days ago (2016). I took it to a local auto body and they said the cluster switch malfunctioned. They had to order a new cluster switch and install it. Labor cost more than the part itself.

[@imadjawad4408]

start/stop should be pushed 3 times within 5 seconds.

[@amerbama246]

it happen with me most of the time.. just switch off the car and switch on again and the flash of the brake will disappear

[@tenders]

The equipment is notifying the operator that something is wrong with the brakes. Fixing that is exactly the issue and for whatever reason it has taken the service department at the dealership I bought the (used) car from two visits, and two weeks - so far - to repair it.

[@danielgiroud8429]

It workedddddd

[@justinmoore2977]

@@tenders did they replace the parking brake motor or caliper or all of it for both sides? Thanks!

[@tenders]

@@justinmoore2977 Motor and caliper (and pad) on right side. EDIT: a year later, motor on left side too. Boo. Mazda should acknowledge an ongoing design problem here.

[@3DDIE805]

Same happen to me I got everything replace but I still get the epb light on dash. I heard somewhere it can be the esc module something do with the suspension.... and I did hit a pothole

[@Ghost-fi6lm]

You found the fix yet?

[@tenders]

No. Paid a Mazda dealer $700 last winter to replace the right rear caliper, right rear motor, and left rear pads. This was after the selling dealer (who was not a Mazda dealer) claims to have also replaced the right rear caliper and right rear motor, a repair I actually don't think was done. All worked fine for nearly a year until it got very cold two weeks ago, and the exact same symptoms occurred again. It thawed itself out once the temperature got up to about 25 degrees. I surmise the problem must be the LEFT rear caliper/motor? Pretty disgusted. This is otherwise a very good vehicle. EDIT: this was indeed the exact problem, LEFT rear EPB motor, and it required replacement a year after the right rear EPB motor was replaced. Recall-worthy poor design, just like the 2016 recall.

[@Ghost-fi6lm]

@@tenders ya that's probably it

[@MP-zf7kg]

@@tenders if true about the temps, I'd be tempted to do a system brake fluid flush. It isn't hard but is a pain in the butt unless you have a helper. There's probably all kinds of videos about it. How or why you'd have water in the system is a mystery. But yeah, one wind-blown side could freeze and the other not for a car parked outside.

[@JCLOOLGAMES]

i changed my brake pads and now i have the same problem with my CX9 2018

[@vioncaboyd6808]

Just got mines changed today and have that problem. Any fix to the problem ?

[@bigbawsz2054]

Me too I’m pissed and can’t use cruise control now

[@brightautocentre9983]

did you twist the piston in or compress it in ?

[@mazenmohammed6429]

Did u ask the agency for it ?

[@tenders]

If this happened after a brake pad change, the question has to be asked: were the brakes first placed in “maintenance mode”? If not, the module is likely damaged. That is not the issue with my vehicle.

[@jayc774]

You have to pull up on it to turn it off