2022 NX- Driver Profile Troubleshooting

Need to clear out a driver profile? Try a system reset!

[@jseidl21]

Hey Vincent. Jeff from Lexus of Portland, thanks so much for this video, it saved a huge headache with one of my guests. #TeamLexus

[@Bugster987]

Just got an NX. Not at all complicated 😖

[@roxiep9103]

I got the NX 350 at the beginning of March. My car does not always recognize my profile, plus it called me Veronica the other day (which is not my name) so there must be a guest profile in there. Will stop by the dealership this week.

[@Bighairyjoesph]

Did you get that problem sorted, Roxie? My lexus is telling me that it "Cannot sync profile" .

[@dominique8144]

I’m struggling with Lexus Brand Engagement to solve this. They can’t figure out what to do to get the QR code to show up

[@LindaSavick]

Does it also delete any radio stations you saved and directions etc?

[@rrrreeeeee]

Can you go over android auto? Is it full screen on the 9.8? Does it still run even when you switch to a different screen?

[@HaiNguyen-hh9yt]

It should work the same for Android auto. The 9.8" screen is the non navigation

[@rrrreeeeee]

@@HaiNguyen-hh9yt thanks Hai!

[@scaldon2]

Hi any nx 2022 250 ?

[@RosiiitaFresiiita]

I was having an issue to delete the primary user due to them having a pin.. Seems like we can call Lexus / someone in the tech department and they can reset it as well !