2022 Polaris General XP 1000, What is that Prep fee and what am I being charged for

The assembly process when a side by side is delivered from the factory to the dealer.
Questions, email me at [e-mail]

[@kevinkelly1523]

What a great episode. You knocked this one of the park. Never realized how much work goes into preparing these things for delivery. Thanks for taking us along.

[@chriscarota5037]

Cody did a great job of installing the heater

[@Riverguide33]

Awesome look at the behind-the-scenes activity that many take for granted. Great work, Codi. 👍😎👍

[@wazzeradk9398]

Great video Doug! Kudos to Codi for being so patient thru the whole process. Imagine doing all that work with someone filming you?

[@johnkeyes5719]

Thank you Doug, and a HUGE shout out to Cody.....what an incredible mechanic/technician !!! I did not realize all the workmanship that goes into the finished product. Sure hope Polaris compensates the dealership well...Still think of you as Neighbor Doug.......what a well done, professionally produced video...Nice.....JK

[@brentholt5724]

Best video yet..Great behind the scenes perspective on all that goes into getting a machine ready from arrival at the dealership to your garage. Thanks for sharing.

[@theElderberryFarmer]

Seeing the Ural in the background really brought back some memories for me. I had a 2005 Ural Tourist that I bought brand new as my 1st motorcycle. I ended up selling it in 2015, and I still miss it from time to time. Riding became less and less fun as the number of mindless cagers on the road grew over the years near me.

[@ThePAsilverback]

Great Vid Doug. Taking the new Ranger back down in a couple weeks to have the Heater installed. Thanks for saving me trouble later. Having all my switches installed then too, now.

[@OneEyeCustoms]

Glad to help

[@timbutts8854]

What a great video! I really enjoy watching your content,I’m glad you decided to start your own channel.

[@terryluebbe2560]

Very nice unit. All the dealers who know me charge more for service if I watch. Hopefully, they didn't add too much to your bill.

[@2020Tundra]

Wow Doug, that is one super sweet machine!! Gorgeous color scheme, too. You’re gonna love it, for sure. Big thanks to Codi for such a professional job in putting it all together. You can tell he’s a top tier technician! Looking forward to seeing more of The General on the channel. 👍👍

[@SasquatchBunyan]

Hey Doug, I really like how you explain things. I’ve watched a few videos now, and it’s pretty consistent. Not too much detail, but enough to understand why something is being done. Cool! And, found you via Hometown Acres. Cheers!

[@randyclyde4939]

What fun, something really different and unique! Like many, I had NO idea these things had become so complicated... great video, thanks for taking the time to share! All the best!

[@user-yb7tj5ke9c]

Great episode! So much work goes into this!

[@da1stuna]

Cody could easily make 120k/yr as an operator in the petrochemical field. Look it up Cody. Louisiana and Texas will welcome you and your family.

[@DirtyJakTheDustyBean]

Nice video, great job showing us what goes on behind the scenes on these machines.

[@djaj423]

Prep fees are left up to dealers. it pissed me off so i drove 100 miles to purchase from a dealer that did not charge "prep fees". Long story short, i contacted Polaris and they said it was up to the dealers. So, I did my part to avoid paying greed stricten prep fees and took my money out of town. Bad enough to pay MSRP on these machines since covid, now monEYPOX bs the govt is doing to us..good looking Machine.safe travels

[@elknrut]

Wish all UTV and ATVs were fully assembled before delivery to the shops. Ridden for 30 years and a lot of the "techs" nowadays seem clueless and incompetent. Looks like you have a guy you can trust.

[@kenthorsen4558]

I really enjoyed this video, I bought a ranger 1000 this spring. It's nice to see what happens before we pick them up! Thanks Doug. I get the feeling that you believe in the saying "you can't take it with you ".

[@thomasryan8218]

That was pretty interesting to watch and have fun in it.

[@davesauerzopf6980]

Great video. Looking forward to your first test ride.

[@k9mastin]

Great video, Never seen that process before. This was extra interesting to me as I am picking up my new General 4 this coming weekend.

[@dougraimondo4683]

Awesome awesome video I just got a new trail addition 4 seater. Always had 2 seaters now I will always get 4 seaters, wow it is so smooth. Got heat and all 4 full doors for the winter. Hope you all enjoy the summer with that new nice ride

[@wesleyhuckabay5968]

Great video. Really enjoyed the behind the scene content.

[@jimjensen1414]

great JOB, Doug, and CODY, he def seems like he knows exactly what he is doing !!!! that looks like it will be YEARS of fun !!!!

[@renem6441]

That is a lot of work done before delivery!! Thanks for sharing

[@tjjewell4115]

Fantastic Video Doug, really nice Polaris General, keep up the great work.

[@l.j.b9863]

Absolutely awesome machine, wishing you the best of luck with it. Have fun 👍

[@daveknott4563]

Thanks for sharing. Looks like a great rig with plenty of options! Congrats

[@fernandoD420]

As a truck driver who delivers these to dealerships daily, this was very interesting to watch. If they were fully assembled from the factory, I would only be able to fit 4 of them on my trailer. But with the roll cage removed and suspension compressed, I can fit 8 on my trailer with a split deck.

[@dereksellars]

Thanks Doug, I had no idea about all of that. It's nice to know. Have Fun with the new Toy!!! Great Job Cody!! You are a very valuable employee. You deserve a Raise :):)

[@phatmhan69]

Great episode. I'm sure most people do not know what goes into the assembly at a dealership after delivery. I know, I didn't know as much as you showed. In the line of thinking how to do something better as you do, you should take 2 oscillating square hole saws ( like to cut out drywall for an electrical box) and modify them to the same size as the holes for the vents. He wouldn't have to take as much time with the razor blade. 🙂. Keep up the good work, and have fun!

[@aaronstetter5004]

Great video Doug, I had no idea what all went into it.

[@nealtubbs9608]

Loved the video. As others have mentioned I never knew that much prep work was required by the dealer.

[@karlk5691]

Thanks for that, who knew there was so much prep work involved.

[@brucebello2049]

Great video Doug, really informative, Cody is great, take care

[@savvy1803]

Good video , thanks Doug , Codi and Steve ... nice machine .

[@terrypomatto907]

Experience and ability are the best teacher when assembling or removing anything electronic and mechanical. Coty is the backbone of the business, without him it would be a large task to have the dealer preparing a vehicle for sale.

[@greghanaway]

Rare behind the scenes assess of a HONDA, POLARIS, HARLEY Dealer! Love that they were willing to share what happens "in the back", thank you to the owners of STnT. Those seats are gorgeous, my CAN AM seats need an upgrade!

[@dennismahonchak3228]

Wow!! I didn't realize the amount of work that went into one of these. I thought it was like buying a car, walk into the dealer ship, pick it out and drive it home. Great video.

[@alanbierhoff6831]

Whoa! That’s incredible. Sweet ride

[@howardkendrick3525]

Awesome video! I have a Ranger XP900 and my son has a RZR900. My Ranger has dealer installed heat and cab with wiper. It was really cool to see the install on a similar (not exactly the same) machine. My takeaway is it is a LOT of work. TY!

[@ronniehoward6601]

Another great video. Keep it up.

[@chrishill1286]

Great Video. I have the XP deluxe with ride command, soft doors, poly rear window, flip up front windshield and the heater. I have one fit issue and not all mechanics are equal! Great job bud. I saw one in the back that had just come in when I picked mine up and I was blown away on how they ship. Email sent.

[@rickthelian2215]

Doug enjoy your new Polaris, there’s a lot to put together.😀 Great job Cody😀

[@michaelzadrozny6306]

Nice job Doug.

[@larryterrell8458]

👏🏻👍🏻 to Codi! Extra help in the shop is tough. Great video. 🍻🍻🍻 for Codi!

[@jamesgaul1022]

Very informative and interesting video. Every Polaris dealership needs a Codi. I had also commented some time ago to Adam (Hometown Acres) that every property owner needed a neighbor Doug. Enjoy the General.

[@PurpleCollarLife]

Good video Neighbor Doug. I’ve always had great luck at ST&T. They are professional and knowledgeable.

[@Timr45_70]

Great insight video !

[@harlzd24]

I have a 2018 Raptor and 2017 General . Nice set up

[@OneEyeCustoms]

Awesome!!!

[@davehogan4776]

Awesome Job!!! Thanks!

[@mitchz.6234]

WOW!!! Great vid ...never new it has sooo many parts and labor.....I hope to hit Powerball tonight!!

[@stevehennessy3588]

Just another toy I wish I had. Time to start playing the lottery! Fun seeing behind the curtain. Thanks!

[@miked19831988]

WOW Codi knows his stuff. I can not help to think that it would be more cost effective to have some of the ad on done at the factory to save a lot of tear down time. Very nice machine sir!!

[@ryt2carry]

I knew these didnt come assembled, but I had no idea it would be that much to it. Great episode, I'm really enjoying your channel. Of course, I still like seeing Neighbor Doug show up, at Hometown Acres.

[@OneEyeCustoms]

I’m still over there, he isn’t getting off that easy

[@billmapes7401]

That was cool thank you

[@savagefirewood]

Very nice machine!

[@KenMrKLC]

Awesome machine!

[@carlfondelheitiii2742]

Doug, This is a very interesting video. Hope you have a GREAT!!! time on the new machine. Carl FONDEROSA FARMS MD

[@harlzd24]

Great video

[@OneEyeCustoms]

Thanks!

[@jnuz65]

Thanks for sharing the purchase and the process. I like Polaris, but they got to fix there problem with the clutch and transmission ..... I have a 2020 polaris north star xp1000 and always seem to slip while driving. Dealership told me to drive it in Low all the time. 🤷‍♂

[@sharpshorts]

There is quite a bit of work involved at the dealership level to make a sale. I worked sales, service & parts in Honda, Kawasaki, Suzuki and Huskavarna Dealerships - all of these manufacturers provided their dealers with a "set up credit" for preping the machines along with a "suggested" sales price. The dealer was responcible for transportation costs including pick-up/delivery of the product from the manufacturer's warehouse and delvery to the dealership's retail space. As a part of the manufacture's and dealer's agreement, the dealership was responcible for providing customers with a ready-to-use product (Batteries WERE Included) which included assembly, topped off fluids, gasoline (etc.) as well as ensuring the SAFE and proper operation of the product before it could be sold to the general public. All these dealerships also SOMETIMES charged their customers additional set up/transportation/delivery fees, etc. on top of the suggested sales price but these fees were USUALLY reflected within the final selling price and were not always specificaly itemized on the purchase agreement...Most times these fees could be negotiated between the dealer and customer BEFORE a final purchase price was agreed upon...

[@HometownAcres]

New Toy Day! Can’t wait to see this thing

[@OneEyeCustoms]

@Hometown Acres see it, I think you are gonna want to drive it! Not sure I’m ready to get it muddy yet.

[@TheHobbyShop1]

Definitely had no clue it was that involved. I always wondered why it was an add on fee vs. just being baked into the overall price. What I’m saying is why not just mark up the MSRP so that the true cost is transparent to the customer. I always get frustrated when you get nickel and dimed with prep and documentation fees and so on. That probably also depends on the dealer I imagine. Great video and thanks for the education. 👍🏼

[@OneEyeCustoms]

@The Hobby Shop It really depends on what aftermarket parts you have the dealer install so that is what changes the prep fees.

[@TheFiremanJoe]

Wow I had no idea, that much work goes into these machines before they hit the showroom!

[@WooleySwampAdventures]

Prep Fee???. he was installing extra added accessories for the most part. So many Polaris dealers add zero shipping. prep and setup costs and install Polaris accessories at no extra installation charge. just the cost of the accessory. I've purchased 9 new machines since 2016 from two separate Polaris dealers and have always paid less than MSRP and paid zero shipping, setup or prep. So in reality what you're paying for is increased profit direct to the dealer.

[@CVMATrouty]

love my 4 door!!!

[@chriscarota5037]

Cody did a great job of installing the heaterdid you include what you were charged for the installation separately or all together?

[@Deutschehordenelite]

It's the accessories where they get ya :D Machine looks awesome!

[@OneEyeCustoms]

Yea, no kidding!!!😳😜

[@markknister6272]

Great tour. Everything takes longer and costs more than the inexperienced think it should.

[@Patriot-pq1ku]

Awesome machine 👏 💪 polaris !!!!

[@OneEyeCustoms]

@Patriot 1974 Thank you!

[@rayloppnow-vx8lv]

Amazing videos Doug. I lost track of how many I watched tonight, sure am glad you came up as a suggested channel for me. The assembly video is great, we paid our dealer over $2k for prep and almost another $1k for installation for a windshield, back glass and the polaris upper doors. Unfortunately, I have a 1/4in - 1/2in gap between the windshield and dash that starts in the driver corner and goes up the roll cage about 8in and over a foot toward the passenger side. Wondering if you have any gaps or if Cody made adjustments on your unit with the windshield? Thank you,

[@OneEyeCustoms]

Thanks for watching and hope you subscribe to the channel. Yes I have a gap in mine on the passenger side. We tried everything to eliminate it. We even tried to readjust the roll cage as well as the windshield adjustments. I think the main problem is the windshield is not the same size as the bottom of the cage opening, it is not as wide as the opening. Since I posted that video, I have had several ask this same question. I think it is just a bad fitment from Polaris and has not been resolved!

[@chriscarota5037]

The heater install has nothing to do with new vehicle prep. You would have to pay extra to install the heater anyways.

[@markjohnson5556]

On an off-road-run-through-the-mud-snow-and-gunk-vehicle, you have a satellite link-up, a computerized dashboard where you could probably watch a movie, and custom leather seats, you "SPLURGED" on a windshield wiper. 🤣Great video, but I just had to get that in there.😂

[@OneEyeCustoms]

@mark johnson well, when you put it that way I guess the windshield wiper was pretty minor.😂😂 great comment, loved it!

[@kenhenke3693]

Nice video

[@mattbarker7739]

Sharp ride

[@marknunya3035]

Nice 👍😎. Got a ❓ for you have you ever seen a stump remover for a mini like the beak? I've seen larger units that are used to dig through roots. Are you going to get track's for the snow? As always good luck and God Bless.

[@InfamousGT2]

Nice video Doug! What size trailer is that at the end? 6'x10'?

[@OneEyeCustoms]

@InfamousGT2 I did a video on the trailer, it is 4x6. Here is the video link. kzbin.info/www/bejne/jXqTqJiplNubf8U

[@thereplacementfordisplacement]

When it comes to technicians you don't pay for what they do, you pay for what they know. Time wise filming didn't help speed that assembly along. I hadn't seen this part of the dealership participation before, thanks for the video opportunity.

[@timhilton5096]

Interesting to see all the required prep work. How much is their prep fee for that work? Awesome looking seats. Those an upgrade option? Enjoy your new toy!

[@chris3m98]

Wondering if you could put in your description your history, where you are from, retired, your job, family, etc.???? What are your future plans?

[@danielmendez4263]

Does your driver seat adjust forward? We picked one up last weekend and noticed that there is no way to adjust the seat for a shorter driver.

[@OneEyeCustoms]

Yes, mine moves forward. I bet your passenger and driver seats are switched. The passengers seat does not move.

[@whynotdoitanyways5466]

To me that should not have a charge. I guess they could hide that charge into the price. Either way they will get you for. It.

[@bigdaddy1363]

I was never charged a prep fee or shipping fee on my polaris trailhead 4 seat.

[@OneEyeCustoms]

You are lucky then!

[@arthurchaney4984]

Like it

[@ebutuoy451]

Just waiting for Adam’s next video of his purchase of one😂 Enjoy.

[@harlyjock1]

Thanks for the video. STnT surprised me. If you run into Dick and Joanne, Great People, tell them Hi from MM HDMC Milwaukee....

[@derekpeterson5123]

The Poly roof is garbage at least on mine it pops and makes all kinds of noise when the body flexes on the trails. Several hours of it will drive you crazy

[@fd9724]

How do some dealers not charge a prep fee and still make a profit ?

[@moneypox2628]

How fast can you go with the windshield up before it rips your windshield off?

[@OneEyeCustoms]

It is very sturdy. On flat ground I can go as fast as the machine will go with it up. Not sure I would try it on rough terrain.

[@moneypox2628]

@@OneEyeCustoms wow!! That is good know. Thanks!!

[@EluderRacing]

is that a 10ft or 12ft trailer

[@OneEyeCustoms]

It is 10ft.

[@andrewsamanthamadison3320]

Nice ride dude! Did you keep your other Polaris?

[@OneEyeCustoms]

@Andrew & Samantha Madison I ended up trading it in. The trade value helped reduce the taxes and I got a good trade value so it made sense to do it that way.

[@andrewsamanthamadison3320]

@@OneEyeCustoms nice! Those D*** taxes. As if you didn’t already pay taxes on your money. 😩

[@jeffreygeinitz9707]

What plant was it shipped from? I lived the area of 2 of their plants in Iowa!

[@OneEyeCustoms]

I don’t have any idea, sorry.

[@dylanwillis5165]

Interstate 69 Motorsports in Union City Tennessee doesn't charge you any of those bullshit fees.

[@trailheadmedia5578]

Did he relocate or just remove the subwoofer under the dash?

[@OneEyeCustoms]

I did not get the upgraded sound system, it did not have the sub under the dash.

[@trailheadmedia5578]

@@OneEyeCustoms right on, I did have the sub and installed the heater myself. Mines a 4 seater though. I had to remove the sub for the heater. All good though, installed a UTVCOM system anyhow so we hear music through the headsets and can hear everyone on board so much easier. Best modification so far, besides the tip out glass windshield. Have a blast this summer with your machine!

[@tkskagen]

Does POLARIS charge less if the Customer chooses to assemble themselves, or is it a Liability on the Warranty?

[@OneEyeCustoms]

You can do it yourself if you choose.

[@brocklanders5587]

I think it is bs! 13,999 on Yamaha website 18,999 out the door! That is a hugh difference that consumers should be told.

[@chriscarota5037]

You should have called it a heater installation video, not new vehicle prep.

[@OneEyeCustoms]

Well, the heater did take the longest, but we did put the roll cage, roof windshield, and everything else on in this video. But yes, that heater was a bear.

[@chriscarota5037]

A heater install has nothing to do with a new vehicle prep, it would have been nice to have either changed the video title or not shared the heater details. Wasn't expecting that actually.

[@atvseatexchange2176]

Nice job but why skip the initial sequence. The crates are unloaded off a trailer by machine, the crates are restacked in a safe storage area, the un-crating is an entire process in itself with the outer skin being removed and discarded, the metal crate disassembled and recycled, bubble type wrap taped to various components has to be removed and discarded, then you can see the machine. Some come with collapsed suspension, tires removed, and so on. I was interested to see the vid, but the sanitized version was a disappointment for me since I'm involved in prepping the machines for the mechanic to work his magic assembling it. Accessories, although profitable, ruin any rhythm for the mechanic doing the assembly. Oh, that type of windshield, the dreaded heater or windshield wiper install, a freaking sound system, power angle plow mount, and on and on. Nothing ever fits exactly, the wire routing looks great on paper but rubs on something else, to get to that bolt you have to remove an entire assembly, all the good things in life! These are the real behind the scenes stories I guess will never be told. Too bad.

[@OneEyeCustoms]

@ATV Seat Exchange, I was not out there when the unit was delivered to be able to video it. With that added footage, I’m sure it would have made this video 45 minutes long and that’s when you start scaring away viewers. Thank you for adding your knowledge on those steps that were not recorded. I did want to capture the unit prep assembly parts as shown in this video and that is what I was able to capture.