Brother MFC 8510DN How to fix Constant Paper Jam Issue on Almost all Brother Laser Printers

Most brother laser printer, especially the ones with TN720 and TN750 toner cartridges, have a paper jam issue. It comes and goes and is hard to explain the action. Most likely it is the fuser rollers that are going out, but try cleaning all rollers you can get access to first!
Mfc-8710, MFC-8710DW, MFC-8510, MFC-8510DN, MFC-8810DW, MFC-8810, MFC-8910DW, MFC-8950DW, MFC-8950, MFC-8910.
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How to fix fuser by putting grease on sleeve:
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[@2HAMMERS1]

I have been having this issue for MONTHS Brother is fully aware of these problems BUT YET nothing is being done.,...,.,.,. UNTIL TODAY I am NEVER buying Brothers problem ever again and should you... Word to wise Brother

[@303electronics]

I'm sorry you are so frustrated with your printer. Thanks for your opinion.

[@joelrggizmo1373]

This problem came right out of the box.

[@Clever_cubz]

Same here.. Just bought today and tried duplex .. Jammed single sided is working fine

[@shyamt6148]

I removed the paper try and cleaned those 3 rollers as you described and it worked! Thank you so much!!!

[@WallyD_YT]

Awesome... I followed this recipe and (finally!) fixed a nagging duplex printing problem. I could print all I wanted, big multi-page docs without duplex on, but soon as I enabled duplex it jammed every 2-3 pages. I tried much of this before, similar actions, but I think I missed some of the rollers you pointed out. The one section I definitely missed was the very top of the machine, the feeder rollers (mine is a DCP-7065DN). Anyway, I've been printing duplex docs so far without any issues yet... Thanks a ton! Cheers.

[@303electronics]

Thank you for your feedback comment! Very glad I could help!

[@adjoapoku]

Just wanted to say cleaning all the rollers with alcohol wipes fixed my duplex printing jams immediately!!!! Thank you @303 Electronics!!!! (successful results on a Brother MFC-9340 CDW)

[@303electronics]

Thank you very much for sharing your results! I'm glad it worked! Have a great day!

[@matthewsantoyo3810]

Very helpful my man. Here closing by myself at work and this was a lifesaver!

[@303electronics]

That's great! Thank you for the feedback!

[@charlesleclerc5552]

Thanks for the tips. Great explanations!

[@sadiai3144]

It was the rollers! i didnt even clean them just moved them around with my fingers and it worked! will clwan when i have time! its working now thank you.

[@303electronics]

Great job! Thanks for the update!

[@danielhorowitz-physicianla9710]

This is truly a wonderful video. I thank you for such excellent advice.

[@laurac4380]

Thanks man!! Totally just saved me soooo much hassle n money!!

[@nomadland99]

Great information. Thanks!

[@thesuperboy7571]

it Works! Thank you, Bro !

[@TonyRush]

SUPER helpful! Thanks so much! One question if you don’t mind: roughly how many pages should a Brother printer handle before the fuser starts to be an issue?:

[@andreykush]

Thanks, Man! It worked

[@fireboy1538]

I have an 8510, every 3-6 pages a get a crinkled page or 2. It appears they wrinkle after the fuser as the page is fully covered in print, I wonder if this is part of the fuser doing this upon exit...

[@RickGrossmanAttorney]

The Printer has gone to heaven

[@tomregina7301]

I have a Brother MFC 9840CDW. The first two pages I print on a sitting printer always jam in the rear near the fuser. Once I clear the jam, the pages print normally. I guess the fuser warming up helps the pages go through. Is this a fuser issue as you described?

[@ajayrai-dw7qf]

Thank you so much ❤️

[@rajuhira5869]

thanks , that was a great advise. fixed the problem. I am happy with my brother machine. its sturdy and works fine and did not want to change it just because of the roller problem. Thank you, your advise really helped.. :)

[@303electronics]

That's great!!! Thank you so much for the feedback! Have a great day!!!

[@ashfaqafridi7914]

you sir...are a legend.... saved me a headache of 2 years - was about to throw away my DCP9020cdw brother... thanks man...

[@303electronics]

Glad to help! glad you got it fixed!

[@pharoahmonk50]

Great video.

[@303electronics]

Glad you enjoyed it. Have a great weekend!

[@rebeccahawkins3337]

I tried all of these steps multiple times, but my MFC7860DW keeps jamming with the first page printed. I don't think it's the fuser, as the print quality is still excellent when it doesn't get jammed. And there's no dust inside the machine. There was a comment about envelopes, which made me realize that those don't jam when fed in one at a time from the manual feeder. Indeed, when feeding in one sheet at at time from the front, it doesn't jam! That suggests my problem is the paper tray, correct???

[@RickGrossmanAttorney]

I took a sharp screwdriver and peeled the grime from the rollers in the exit tray while they were moving.

[@JanineMKartist]

But how do I get out jammed paper that’s jammed under the rollers and ripped up

[@WilliamYOhashi]

Great. I got to the fusor and It is visible that I got stones of toner, a bad pressor roller and even some molten plastic... It still prints lol

[@joelrggizmo1373]

I have no paper stuck in the machine just the error light flashes on the display screen. How do I clear that? LCD screen. With back / DCP-L2550DW / MFC-L2710DW / MFC-L271DW

[@eddiegarcia672]

I have a print unable 36. What do I do about this?

[@hathu6th]

I have a paper jam inside the drum unit. I don't know how to remove that part. Show me please

[@henrys5373]

Have a 7860DW that has the annoying duplex jam. The paper gets stuck in the front of the printer. Which rollers should I concentrate on?

[@303electronics]

Hi. There are rollers at the area where paper comes out. These should be 4 rollers there. You can hold an alcohol swab over the roller, one by one. To make the rollers spin, just open and close the front door. It is a similar concept to this printer in the link. kzbin.info/www/bejne/iomvpoCqZauLhLcsi=sdZ9p5F5vD6s4qmY

[@sandraharbarugh933]

I have a MFC-8950DW that is telling me to reload paper in the MP Tray. I'm not even using the MP tray, how can I clear this error?

[@sandraharbarugh933]

@@303electronics Tried this, didn't work, is there a video on how to load the mp tray?

[@Kovaction]

This is a great video! I have the MFC 9340CDW and the leading edge of paper passes about one inch beyond the fuser roller and then it jams. I cleaned the rollers as you noted with no love. O then replaced the fuser and the same jam occurs... I then cleaned the conveyor belt with 93% isopropyl and still the issue persists. What am I missing?

[@303electronics]

Honestly, after you replaced the fuser the problem should have went away. The only thing that comes to my mind is a sensor that may be in that area which is misplaced or broken. This is a color printer, so it may also be a drum or so. Check that too. I'm sorry I'm not much help.

[@Kovaction]

@@303electronics Actually you may be on to something! I need to research where the paper sensor should be... and I'm not sure exactly how it works but I see it near the fuser rollers. Is it supposed to be spring loaded?

[@303electronics]

@@Kovaction I think so. I have an MFC-9330CDW and will look at it more thoroughly tomorrow to see if I can find something and let you know.

[@Kovaction]

@@303electronics I see a small black spring loaded finger offset from center that I winder if it may be the culprit... I haven't traced the wires back to the board but it seems like I must do that soon. Should be a simple contact open/close deal.

[@lesleyphilippot3753]

I have the exact same problem with my Brother MFC 9340CDW printer. Did you ever figure out your issue? Would love to hear if you found a solution.

[@user-pm6lf4oz1l]

My paper gets jammed in the toner drum. I'm confused

[@303electronics]

Let me know if the replacing of the fuser or fuser rollers solved the issue. Good luck!

[@2HAMMERS1]

This is the answer I was looking for Sir, I want to buy you a coffee. YESSSSSSSSSSSSSSS I have the very same printer with the very same problem No matter how many times I insert my paper tray I get a paper jam in the rear, which I end up pulling out from the front of the unit. Yes the black roller I did not know its name until not, Ahhh the FUSER ahhh haaaa Yes, mine has visible damage on the right side. This MUST be the problem.. I was all set to trash this unit, up until now... Would you be so kind to show me how I am to replace the FUSER on this model. Or is it pretty much one her up, it'll come to me as I go Do I need any special tools, I hate starting a project then mid-way have to stop to go buy a tool to resume my project. { hate when that happens - don't you? }

[@tahacivil7135]

How could I copy duplex? It doesn't work

[@dhangsoriaga9931]

how to remove paper? jam

[@ichaffee1]

Whats a fuzer

[@303electronics]

A fuser is a unit in the back of the printer which heats up and fuses toner powder to paper when it passes through it. If you open the back of the printer door, you will see a couple rollers, that is the fuser assembly.

[@josueivanruiz]

What if there is no jam but there is a jam message?

[@sacwebb1]

Did you get an answer? My MFC-L3750CDW Constantly keeps saying Jam tray 1 i have to keep pulling the draw out and pop back checked the toners switched off at the wall, its driving me mental, It cost me nearly £400 for this printer im not happy at all

[@josueivanruiz]

@@sacwebb1 No, I didn't get an answer and I am still having the same issue. Were you able to get yours sorted?

[@sacwebb1]

@@josueivanruiz I sent the printer back and bought this hp m479fdw it's not let me down and is miles better than the brother 😍

[@josueivanruiz]

@@sacwebb1 Thanks for the recommendation! I wish I could send mine back too but ive had it for far too long and its been out of warranty for some time now. Thanks again, and sorry it took me so long to respond the first time!

[@sonnysingh2456]

I am having same issue....says jam. But there is no jam or paper in there.

[@mg8718]

Put in a new fuser.

[@kenkandiah7590]

The joke is my printer works perfectly but will show an error when trying to print a picture. Test print is fine.

[@RickGrossmanAttorney]

I replace the fuser and it still jams

[@303electronics]

I'm sorry. Clean all rollers that you can get to in the paper paths.

[@metatechnologist]

Find the video that talks about "sticky solenoid" issue!

[@jamesaburke7]

How do I remove the jam? That was the title of the video. Thanx for nothing.

[@auralplex]

This printer is a piece of shit. I can't count how many times I punched this thing.

[@metatechnologist]

See the movie Office Space if you haven't already lol!

[@DekhoAmericaUSA]

Tera accent

[@eyeonu6565]

BRother is worse Company when It comes to customer support. My NEXT Copier won't be a Brother. I have been trying to get two parts for four months . Gotten nothing BUt the RUN around.

[@303electronics]

I can understand your frustration. I hope you can get this printer fixed soon or get another one that you will like.

[@ShawnJames310]

My brother laser printer keeps getting stuck at the top the roller in the adf. He forgot the rollers in the adf....there are rollers up there also....

[@303electronics]

Thank you for sharing this information. I'll be sure to point it out in future videos. Have a great weekend.