Excellence Playa Mujeres | An Honest Review

[@mendeldavis5755]

Also you said "you might not come back to this resort" but you rated it your #1 in another video. Which one is it lol. Explain.

[@3Days3Noches]

Great question lol. Mostly be use at the time that we went there they didn’t have a lunch buffet. But since then they have out it back. I don’t like A La Carte for lunch

[@krystadiehl8267]

Thank you for your thorough and thoughtful reviews, I am binging many of them for a trip in September. Excellence PM is at the top of my list, however only the spa/pool view rooms are available. Can you tell me more about how you go the upgrade/room category change? My other top choices are Sun Palace and Hyatt Zilara, primarily for that "on top of the ocean" feel. However it sounds like the service, food and amenities at EPM may out weigh that.

[@3Days3Noches]

Hi! Ty so much!! I just kept checking weekly to see if upgrades were available. You can also ask when you arrive

[@krystadiehl8267]

@@3Days3Noches TY! Do you check online for the availability or call?

[@3Days3Noches]

@krystadiehl8267 unfortunately call and it takes for ever lol

[@katieamrhein8877]

We love Excellence! Transportation is included if you stay 3+ nights (through Seasons for Cancun destinations). It’s always been private for us and we’ve never had to wait for other guests. They pick you up in a nice SUV and have always offered us water and “Mexican Water” (beer) for the drive. As far as food goes, I love that they have a separate menu for vegetarian dishes that’s just as extensive as the main menu. That plus the amazing service is one of the reasons we choose Excellence over other resorts. I’ve also found that each resort in the collection has its own Facebook fan group where people share tips, advice, etc. to help you plan your trip. We’ve found those groups super helpful!

[@3Days3Noches]

It was an amazing resort and I hear they are renovating the one in Playa Mujeres completely??? I need to check out those Facebook groups. That you for the additional awesome tips!!

[@grahamsiebring5227]

thanks for this info! I'm booking now for 4 nights and I'm confused because it doesn't mention the free transport. It just asks when we will arrive at the hotel. I just put down 1pm as it's 1 hr from when we land. When did you set up the free transport? thanks!

[@3Days3Noches]

It may only be if you are staying a certain number of nights?

[@maryhastings5576]

Our adult family has been travelling to this wonderful resort every winter since 2010 except for the last 2 Covid years. Regarding your comments about the lack of a lunch buffet- There was always a wonderful lunch buffet with many very nutritious offerings at the Garden Table restaurant location (formerly called Toscana) prior to Covid. I understand that plans are to reintroduce the lunch buffet very soon.

[@3Days3Noches]

Thank you so much for watching!!! Really???? So great to know!! I appreciate the input so much so others will know too!! Let me know if you go back and they reintroduced it!!!

[@MsSparkless1]

Did the lunch buffet re-open?

[@kimberlyrobinson1978]

Great review. We’ll be there in August! 😄

[@3Days3Noches]

Have so much fun!!!

[@kimberlyrobinson1978]

Thanks!

[@christasnyder1]

The lunch buffet is back and the spa is now back open. We got back from our stay in January (also we're in 7455 our first night and asked to switch to a more oceanfront room) but we are already booked for another stay because we loved it so much!

[@3Days3Noches]

That’s so great to hear!!! Woo hoo!!

[@kc_was_here737]

Headed there next week for the 4th time. Favorite resort I've been to and it's not even close. Everything is EXCELLENT. The missing lunch buffet is more than made up for by all the other ways you can get something to eat. Options everywhere. The beach I agree is not the greatest beach ever but they do a good job keeping the seaweed down. Certainly still nice enough to take a swim. Adults only so no kids is amazing. A little bit expensive for sure, but I feel like that keeps the riff raff and college kids away, so that's a plus. Overall excellent service. Never had a complaint ever about that. All and all 9.8 for me. Nice job on the review!

[@3Days3Noches]

Excited for you!!! Trying the one in Punta Cana in November! I smell a comparison video ha ha

[@shanew7361]

We are debating going in November. Is the water and beach here dirty or full of seaweed? Did you have any difficulty making reservations on property or get bored of the food or get the stomach flu from eating or drinking on property? How long of a walk is it to your room? How well did the AC work? I like a cold room to sleep in, 67F, ideally. Is the water pressure low, any limited hot water issues, and how well does the wifi work? Are the pools heated?

[@kc_was_here737]

@shanew7361 never been in November so can't speak to the seaweed. The water is usually pretty clear tho. Not crystal clear but pretty good. The food has never made me or anyone we have been with sick. There is a pretty good variety of food at all the restaurants and buffets set up.

[@probation2propagation420]

Thank you for the review. In your opinion what is your favorite adults only all inclusive you’ve been to?

[@3Days3Noches]

Thank you so much for watching. We just got back from Le Blanc and it was outstanding and I love the beaches in the hotel zone. BUT there is no party atmosphere there. So I prefer Excellence because it had a better vibe. It’s so hard to choose because every place has pros and cons. I’m going to back to Barcelo Maya Riviera in November to do another review post COVID.

[@raulalvarado5873]

We have been going to this resort since 2014, they used to have a lunch buffet but stopped it when Covid hit. Not sure why it was never brought back, but I do love the Italian option in the place of the buffet at lunch. And the French is one of the best restaurants, you must have missed out on surf and turf and also the filet mignon! The best. We go once to twice a year to this resort. We have been going to Cancun over 30 years and this is hands down the best. Excited to try their new sister property next summer. Their other sister property ERC has wonderful food too, just the beach is not as nice as EPM.

[@3Days3Noches]

Love it! Thank you!!! Where is the new resort opening

[@raulalvarado5873]

@@3Days3Noches two resorts down from EPM, its called Excellence Coral Playa Mujeres, next to The Finest

[@karmaforgotme]

We are looking at The Excellence Playa Mujeres (6 nights) as our first trip to Cancun in 2025 and this review helped a lot. We are newbies to the all-inclusive world, so we have what you might consider some basic questions. The room we are looking at is an Excellence Club room. I assume if you book that room, that means you are getting Excellence Club level included in the quoted price (it is not another extra charge)? Second on their website it states 'free transfers included with a minimum 3 night stay'. Does that mean transfers back and forth to the airport? You used another company in the video, was that just personal preference or I am misunderstanding the 'free transfer' statement? Finally we were looking at some Sandals resorts which include all tips, I assume that tipping at Excellence resorts are not included. We don't have a problem with that, we just want to be prepared. Thanks for your time.

[@3Days3Noches]

Yes if you book a Club room you will get access to all the club amenities. I did use my own company as personal preference. Just keep in mind the transfers they provide might be shared and not private. So just check! And tipping is not included here :). Ty for watching

[@karmaforgotme]

@@3Days3Nochesthanks for taking time to answer. I have subscribed.

[@3Days3Noches]

@karmaforgotme 🥹🥹🥹 ty so much it means alot

[@ginamazanec1837]

I’m considering playa mujeres for my 40th bday celebration. I envision inviting other couples/friends, drinking, dancing and live entertainment- do you think this is a good fit? Or do you have a better rec? Enjoyed the review, thank you!!

[@3Days3Noches]

I think it’s perfect. Atelier maybe too

[@hanna554]

Most expensive resort we ever stayed at and we couldn't wait to get home. Starting with check in our key card/door lock most of the time opened but if it didn't the staff said to turn the handle up and it might work if not do it again. Our room was also an upgraded room 4th floor (1404)pool outside huge deck but the water level in the pool was about 5 inches low and wasn't filled and it had dead bugs in it so we never went in it not even once, the room looked outdated with cheap art on the walls, the TV had lines going through it which we complained about twice thinking it was broken and nothing was done about it so I think it was a streaming connection with a weak signal (not what you expect when paying over 5K), the tv only had 4 to 5 english speaking channels out of over 50 channels even though it was over 90% Americans staying there which makes no sense, mid shelf alcohol in room thats not replaced unless you ask them to when empty, snacks were the same way not replaced had to ask them to come and replace them, shower had a plumbing problem which they fixed immediately and the shower head leaked while we were sleeping several times (trick is to make it level if it happens to you or you won't be able to sleep),cant adjust room temp you have to have them come and set it at a fixed temp and bed is very hard. every restaurant demands short sleeve shirts to enter and for breakfast and lunch there is limited restaurants with A/C that are indoor or you can go to an outdoor with heat and humidity and no ceiling fans wearing short sleeves pitting out and soaking your shirt with sweat once again WHY?, so we ate at the same indoor lunch place every day for this reason which was good but it was Italian for every day, breakfast at that same indoor restaurant they packed people in like sardines where there was no privacy and everybody could ease drop on your conversations which wasn't very romantic for our special trip so we never stayed long and usually ordered room service which was good if you don't mind waiting 40 to 50 minutes every time. Dinner the steak house was our favorite followed by Hibachi and Asian which were also good. The entertainment was not good here, very basic and didn't last long and all the bars only had mid to lower shelf alcohol which was a disappointment for the price tag we paid. The property's common area was clean and the pools were very nice, the ocean was one of the best we ever stayed at and we go every year for the past 20 years to different resorts in Mexico. The customer service from the people that work at this hotel is top notch but it didn't make up for and they cant fix all the problems we encountered. We won't be returning here ever again staying home is more enjoyable with better local entertainment and food.

[@3Days3Noches]

Omg! I don’t think I’ve heard anyone with a report like that. So sorry 😞

[@jeffw7949]

Curious which you liked better, Majestic Excellence Costa Mujeres or Excellence Playa Mujeres

[@3Days3Noches]

It’s Majestic Costa Mujeres! And Excellence Playa Mujeres easy way better but more expensive

[@jesselemar7157]

how was the vibe at the pool? We are planning a trip in July and are trying to pin down a resort. We like a lively atomosphere, nothing too laid back.

[@3Days3Noches]

It was pretty laid back. I was the only one dancing in the pool and everyone thought I was drunk but it’s just what I do 😂. But the DJ was pumping out tunes. I didn’t see an entertainer like they have at some other resorts but we could have missed it!

[@KristiHess-z4t]

I am looking for the resort that has several fitness center rooms. I might have watched a video on another channel but I thought it was yours. I cannot remember if it was in Mexico or DR. It was the best fitness area I have ever seen at a resort. If you are familiar please let me know. Thanks so much!

[@3Days3Noches]

I don’t think I’ve been to a resort where there were multiple fitness rooms. But Atelier has 2 sides. Maybe also Majestic Mirage DR

[@ivanvargas6590]

The only thing I didn't like is that they charge you a deposit of 600 dollars. Is that deposit general? It doesn't matter what category you stayed in?

[@3Days3Noches]

I know!! I thought that was very high.

[@JinkProject]

If you want a buffet, maybe go to resort in the southern US 😂😂

[@3Days3Noches]

🤣🤣🤣🤣

[@brentcollins5007]

Thanks for the great review. We were at this resort on our 10th anniversary and considering coming back for our 20th. Any particular resort that you like best in this area? We've been to EPM, ERC, Secrets the Vine, Secrets Akumal in this area and each has pros & cons. Wondering if you have a particular one that is your absolutely favorite.

[@3Days3Noches]

Omg happy anniversary!!! I feel the same. It’s so hard to pick just one! We are trying Le Blanc in a few weeks. How was secrets Akumal?? It’s on my list!

[@lorimarfoglio8136]

So which was your favorite Brent?

[@veritassempre]

Hello, We stay one week at the Excellence Rivera Cancun and overall we had a good time. I would agree some items were starting to show their age but the staff was EXCELLENT !! Two things that were a major disappoint meant was the sea grass and a musty aroma in our room that I could never adjust to. How was the aroma in your suite? Also, were you able to visit the adjoining properties such as the Finest and Beloved?

[@3Days3Noches]

Hi! Thanks for watching. I feel so bad that the sea grass has gotten so bad in those areas!! We did not have a musty smell but I bring my essential oils wherever I go and they work!! (I have my own line - blancheandcompany.com). You are NOT able to visit the adjoining properties which I thought was a downside

[@veritassempre]

@@3Days3Noches Thank you for your response.

[@3Days3Noches]

🌞🌞🌞

[@JinkProject]

Your concept of “3 days, 3 nights” is why you didn’t have a good time here. You need more time. You can’t simply write off the food as “just average” if you aren’t trying every single restaurant

[@3Days3Noches]

Great point thank you. This is actually one of my favorite resorts and I have it a great review over all :)

[@melissaw1813]

Do any rooms have 2 beds or more privacy? Looking for a mother daughter resort.

[@3Days3Noches]

Yes! Double beds

[@OhitsB333]

Hi! Thank you so muchhhhhoooo for this review!!! Which resort do you prefer, live aqua Cancun or excellence? Also with the upgrades for both of these, do they have top shelf alcohol?

[@3Days3Noches]

I haven’t been to Live Aqua but from all the feedback Excellence is more fun. They both have top shelf liquor

[@OhitsB333]

@@3Days3Noches thank you! I am sensitive to lower shelf liquor (probably shouldn’t drink much, but vacation calls me to!) I read for Live Aqua the alcohol choices really aren’t that great. For Excellence without the upgrade, you mentioned the alcohol is still pretty good?

[@shanew7361]

We are debating going in November. Is the water and beach here dirty or full of seaweed? Did you have any difficulty making reservations on property or get bored of the food or get the stomach flu from eating or drinking on property? How long of a walk is it to your room? How well did the AC work? I like a cold room to sleep in, 67F, ideally. Is the water pressure low, any limited hot water issues, and how well does the wifi work? Are the pools heated? Is the resort loud?

[@3Days3Noches]

The review is from November! I didn’t experience any issues but I’m a very low maintenance person and not much bothers me lol

[@elvioestebanbatista4993]

We have been patiently and yet excitingly waiting for this review so thanks a lot for never disappointing your viewers. How far is the Marina from the resort? Is it walkable? Also, if one doe a tour to Isla Mujeres, would they pick you up at the hotel or does one have to leave the resort for it?

[@3Days3Noches]

Thank you so much!! The Marina is about a 5 minute drive or 15-20 minute walk!! But you can get picked up right on the beach there to go to Isla Mujeres

[@darylsage1618]

How much was the transportation from the airport?

[@3Days3Noches]

I forget lol. I think it was like $60 each way

[@lorettamartin-halpine6823]

FYI - Excellence does not offer Ocean Front but only Ocean View rooms.

[@3Days3Noches]

They categorize them as Oceanfront though and it costs more than oceanfront rooms.

[@tgrizzle19]

Thank you for your honest review, I appreciate it! Do most of the staff members speak English? My husband and I are going to EPM in a couple weeks, and I am wondering how much basic Spanish I need to know. Also, do you know of any items that require an upcharge for non-Excellence Club members that may be a surprise? Thank you!

[@3Days3Noches]

Thanks for watching!! Most speak English! Or at least the basics. I don’t think there are any surprises in terms of up charges. Have so much fun. I’m jealous lol

[@ubersticks]

Amen on the lunch buffet. We have stayed at Excellence Playa Mujeres 5 times, the last was just pre-COVID. The breakfast buffet area (which is also awesome) transformed into lunch, and that was great -- made to order pasta with toppings, made-to-order burgers, salads, pizza, etc. Sad to hear that is closed. Happy to hear it is returning.

[@3Days3Noches]

That makes a lot more sense!! Thanks for watching!!

[@shanew7361]

We are debating going in November. Is the water and beach here dirty or full of seaweed? Did you have any difficulty making reservations on property or get bored of the food or get the stomach flu from eating or drinking on property? How long of a walk is it to your room? How well did the AC work? I like a cold room to sleep in, 67F, ideally. Is the water pressure low, any limited hot water issues, and how well does the wifi work? Are the pools heated?

[@ubersticks]

​@@shanew7361 We are pool-people, not so much beach, but the beach is well-groomed and seaweed picked up each AM. Most seem to like the beach. It is better here at EPM than it was at ERC. Keep in mind though that the entire Mexican Caribbean coast has challenges with the seaweed, and it varies with season, wind and weather. We never had food issues (5 visits) but eating too much, too different than you are used to, and excess alcohol are far greater risks. We stay long visits (15 nights) and that is long enough to experience all the restaurants several times which is a little repetitive but not boring; a 7 night visit or so I would say "no not bored" of the restaurants

[@alexandrasmith5091]

Another thorough review, thank you for your honesty and attention to details! We love to travel and your reviews helps us make decisions on where to book when heading to Cancun! We also love using Nacho tours as our transportation to and from the airport, he's the best!!

[@3Days3Noches]

He is!!! Thank you for watching!!

[@2cgarvin]

Great video thank you for your honest feedback and recommendations. My wife and I are wondering if we should pick Excellence over Iberostar Coral. Which beach is better?

[@3Days3Noches]

I like the beaches in the hotel zone better but I think EPM is way better overall

[@2cgarvin]

@@3Days3Noches awesome, i appreciate it! New subscriber so i got lots of videos to watch lol. Thanks.

[@3Days3Noches]

@2cgarvin awww ty!!! It’s overwhelming picking a resort

[@Walton760.]

I am seeking the most amazing customer service experience, TripAdvisor pointed to this property, would you suggest a better experience?

[@3Days3Noches]

Depends on Budget! This one club level also Le Blanc

[@Walton760.]

@@3Days3Noches fantastic, this is my first time doing something like this other than a cruise, are gratuities similar, where we can do an envelope with their name?

[@3Days3Noches]

No you just give it to them as you get the service

[@joeperrone6677]

Thanks for another helpful video. We are going there for 5 nights for a family destination wedding in August. We have been to Cancun at an all-inclusive a couple of times with other couples (Sun Palace & Hyatt Zilara) and have never been too satisfied with the resorts, beaches (lots of seaweed), dining (food was fair at best) or compact/crowded feel they had. We are hoping this is better than those. We have booked into an excellence club H honeymoon two story rooftop terrace suite with plunge pool in building 9 (I think this is a higher level room than you had and right on the beach). At $804/nt it seems like a bargain (less than half the price) compared to a similar room at most Sandals. A little concerned with your feedback on the food.

[@3Days3Noches]

Sounds so fun! I think in general the food at All Inclusive’s will always be an 8! Will be looking forward to hearing what you think! We are trying the Excellence El Carmen DR In November and Atelier in Cancun in January so keep an eye out for those reviews!!

[@kellyhickman8286]

Going later this year, just found this review, thank you so much! I've never been to an all inclusive, how do you tip everyone as you go about your stay? How does that work?

[@ionope1]

were you able to upgrade to the CLUB level when you got there? if so do you know how much it cost? Also, did you need to get up at the crack of dawn to hold a pool chair? thanks! great reviews.

[@3Days3Noches]

Thanks for watching! You can upgrade when you get there but usually there is not availability. The only place where there was pool seating issues was by the entertainment pool. Everywhere else there is plenty of seating!

[@debbiep99]

If they don't have bracelets how do they know you have upgraded to club? I think they are renovating this fall cause you can't book anything between September up until January 2nd.

[@3Days3Noches]

Oh wow!!! Good to know. Can’t wait to go back when they are done!

[@ArthurIzzoSpin]

They will ask for your name and room number upon entering the club beach and they will check on their own rather than asking for bracelets. I have watched people be removed once they checked.

[@BridgetteCerrito]

Hello! Great video. Question...did this property have Hobie Cat catamarans for guests to use?

[@3Days3Noches]

Hi!! Thanks for watching!! Yes they do!!

[@JanetReynoso-by2lo]

Hi, is this hotel Dreams or Secrets?

[@3Days3Noches]

It is not! Excellence is its own brand

[@leahpilling8995]

What would you say the best resort in that area would be? The price of excellence is so good but put off by some comments about the food!

[@3Days3Noches]

I’ve only been to that one in Playa Mujeres. Honestly the only place I’ve been to where the food is excellent is The Grand at Moon Palace. But their beach is terrible and lots of other problems there. I think in general an 8/10 is the norm for all Inclusive’s in my experience. I didn’t like the fact that they didn’t have a big lunch buffet.

[@caseyd3963]

Honest review after just returning, some of the rooms need serious maintenance! We got a suit with a plunge pool. The wood surrounding the pool was a safety hazard. My husband stepped on a wood board and it cracked. Thankfully his foot didn’t go through but still! The wood look extremely worn down and was chipping away from the pool. We had to mark the planks of wood that were really thin. Then I went to walk on it, and my foot went through another piece of wood, and broke my toes. I tried asking for a first aid kit and the gentleman i spoke to who didn’t speak English very well ( totally okay) but he said something to the effect that I injured myself but don’t try to get money from them and they are not responsible. My husband is 180 pounds and I’m 120 the fact we both cracked boards that you are supposed to walk on is really scary. And we got nothing for it, not expecting a free night or anything but not even offering something?!! My toes were completely black and blue the rest of our stay. Also our plunge pool was leaking, maintenance came and had to run a garden hose into the pool. Also part of our shower didn’t work. Service was amazing except for never getting the first aid kit and that situation. For the cost of the resort honestly we’ll be going somewhere else. Altier is nearby along with a bunch of other resorts. Hopefully they do sone maintenance soon but I just wanted to warn anyone looking at this resort. We’ve been here before and this trip was very disappointing.

[@3Days3Noches]

Wow! Yes totally agree with the rooms needing updating! Thankfully we didn’t have any injuries!! Thank you so much for the update!! It’s definitely a shame because we loved it there too but are hoping for a renovation of the rooms too.

[@3Days3Noches]

Omg. I’m sorry that happened!!

[@laurenmichelle93]

Can you not go over to dreams if you book preferred? I have heard that they have an amazing Brazilian steakhouse. Also, have you guys gone outside the resort? I can never find a resort that I love everything about. Of course... 🙄🙄🙄 lol. I think I can deal with the food if there are good local places. Also, would you say this is a party resort? I am looking for something fun but not crazy and also not BORING!! Thankyou 🙂🙂

[@3Days3Noches]

Dreams is a different brand. I loved the nightlife at this resort. It was a perfect mix but I’m also in my upper 40s

[@maridithmacdonald5841]

We are going in April. We have been to Excellence Riviera Cancun and Excellence El Carmen. We like Huatulco a lot.

[@3Days3Noches]

Thanks for watching!!! Looking forward trying some other excellence properties!!

[@ledataylor7098]

Hi, do you have a recommendation for a grad trip for two 18yr old boys and their super fun parents:) we like the idea of northern Cancun due to less sea grass. Looking her, TRS, Atelier but I think to “couple” like, we want a bit more “fun” im thinking??? Any advice? We like good food, great pools, and a nice beech:)

[@3Days3Noches]

I think excellence could be good! It’s fun without being too crazy! They have a ton of water sports and a pool bar and you could go to Isla Mujeres one day which is a lot of fun! Watch the Majestic Elegance Costa Mujeres video too. It depends on what your teenagers like to do! I heard Hard Rock in Hotel Zone is great for teens but I’m not a big Hard Rock Fan.

[@ledataylor7098]

@@3Days3Noches THANK YOU! Have you done TRS and the family resort next to it?

[@3Days3Noches]

We have not! One of our followers went to Atelier and liked Excellence way better. But I know you have to think about what an 18 year old would like!

[@latifameena2948]

Is there butler service? I have been to Leblanc twice and both had issues in my rooms. The first time they were very helpful and accommodating but the second time they blew me off and I was bullied for two hours, trying to sell me a membership let’s just say I will not ever go back to any palace resort property let alone Leblanc We are looking for adult only non-smoking all inclusive resort. I very much appreciate the honest review of the resort again, my only question is do they provide Butler service keep up the good work.

[@3Days3Noches]

Thank you so much! There is not butler service. There is a concierge but honestly never saw the person lol. We are going to Le Blanc in January. I hear you about palace resorts. Trying to finish up a membership we bought. Hopefully they are prepared for 3days3noches who will do nothing but give a real honest review 🤗🤗🤗

[@latifameena2948]

We didn’t think the food was that awesome at Leblanc as well. The Japanese and the Italian were the best we did not care or the Mexican or the steakhouse. We were bullied and bullied into trying to get us to buy a membership. I finally had enough. I’m just so disappointed at this five-star resort that I will never return to Leblanc or any palace properties.

[@3Days3Noches]

Don’t blame you!! We felt the same way at the palace resorts! Stay tuned for real talk lol

[@NukeRose]

I like your channel concept. I appreciate that you're not a travel agent or being compensated for your reviews. I've been binge watching. This is now the 4th hotel review I am checking out. Keep up the outstanding work! Your camera presence is excellent. Your husband does a stellar job with the filming.

[@3Days3Noches]

Thank you such kind words and for watching!! We make videos we wish we had before going to a destination! It’s been a learning process but a fun one!! We love suggestions too if you have any!!

[@rebeccaburton1548]

We are booked to go to this resort in November…very excited! However, I called to book because there wasn’t club level room availability online-how often did you call to check on cancellations so that you could get club level rooms?

[@3Days3Noches]

That happened to us too!! I called once a month. As it got closer twice a month.

[@shanew7361]

How was your trip? We are debating going in November. Is the water and beach here dirty or full of seaweed? Did you have any difficulty making reservations on property or get bored of the food or get the stomach flu from eating or drinking on property? How long of a walk is it to your room? How well did the AC work? I like a cold room to sleep in, 67F, ideally. Is the water pressure low, any limited hot water issues, and how well does the wifi work? Are the pools heated? Is the resort loud?

[@cdonphizzy22]

Hello, I will going to EPM in October and like you, I there wasn't Excellence Club level available at time of booking and I see you upgraded, and said it cost $800 to 1k but, was that for 3 people? i will be coming alone and getting a room for 5 days by myself and wondering is it cheaper to upgrade just for 1 person.

[@3Days3Noches]

Thanks for watching!! I’m not sure if it’s cheaper for one! That was for 2! Treat yourself:)

[@Ben-pf5hi]

Incorrect with the transportation advice. Excellence provides completely free transfers (Luxury SUVs) for 3+ night stays. It’s going to be easier, cheaper and more luxurious. Would recommend this over going with the sponsor the video recommends.

[@3Days3Noches]

Awesome! We weren’t offered that!! It’s shared though right? We actually don’t get anything for recommending Nacho Tours

[@crystalroseberry1900]

Which resort would you recommend. Excellence or Majestic? I'm going for 3 nights and having trouble deciding between the two. Also, there are two different price points.

[@3Days3Noches]

In Cancun? Def Excellence if you can up the budget

[@sallyray7011]

Thanks for the informative review. Will be going to EPMR in a few weeks but unfortunately will have to work while there. What can you say about cell phone service from US carriers there. Have US Cellular and will need reliable phone service.

[@3Days3Noches]

We have Verizon’s and it was great!!

[@johnnysmith4823]

We stayed at EPM in October of 2022. This was our fifth stay at an Excellence resort. (The second at EPM, twice at ERC, and once at Punta Cana.) I had been impressed with the Excellence Brand. However, I was a little disappointed this last trip. It did not quite live up to previous standards. First, I have to disagree with you on your bar rating. We were not in the Excellence club. I enjoy bourbon, and they had a very limited selection of bourbon and were all low end. Also, they were very disorganized on Mexican night. We got there about 30 minutes after it started and were told that it would be a 15 to 20 minute wait. All the tables were large and they were not clearing them until they were completely empty. We waited over an hour looking at 25% of the seats empty. I’m not sure we will go back to this resort but we are planning to try Beloved soon.

[@3Days3Noches]

Thank you so much for sharing this!! I know they are in the middle of renovations etc! I was impressed with their brand as well but that’s the only one I’ve tried. I want to try maybe the one in Punta Cana or Jamaica

[@PraiseEmmmanuel]

Quick question. You see those sun looking mirrors above the bed/sink, are they removable ??

[@3Days3Noches]

They are not

[@jbetts214]

Market street has big breakfast and lunch buffets.

[@3Days3Noches]

Thank you! Great tip!

[@susanshaw4831]

Do the coffee shops and the grab and goes and places like that charge you for the food and drink or is it all part of the all-inclusive?

[@3Days3Noches]

No it’s all included!!

[@twilightangel335]

Just got back from TRS Coral Playa Mujeres..first time in Mexico. Had a wonderful time! Just wanted to say I am so grateful for watching your airport videos before we left. We were unable to book Nacho but he suggested Carte and they were fantastic..your info saved us a lot of worries! Thank you!

[@3Days3Noches]

Awww thanks for watching!!! That makes me so happy!! Need to try!!

[@hidden_abroad9292]

I have been to a lot of the resorts in the Cancun area and overall excellence is by far my favorite and it has a great selection of vegan and vegetarian options!

[@3Days3Noches]

Really??? That’s good to know we have been to one of the best then!!

[@teapot4789]

Great video! We are landing at Cancun airport at night, I’m a bit concerned if the 40 min or so drive there is safe at night?

[@3Days3Noches]

I would just make sure you have arranged reliable transportation

[@CH-qt4hr]

The Indian restaurant there was actually really good!

[@andrewmutters8338]

Great video! We’re considering this property mainly for the lazy river (I love them!). How was it?? I’m the type of person who brings their own floating chairs to a lazy river

[@3Days3Noches]

I didn’t see many people using it. I don’t think it’s like an actual lazy River!! Also the resort is doing some renovations too!!

[@brandiebogumill9007]

I'm looking for a 10 year anniversary trip for my husband and I. This place looks amazing. But, how large is the resort? We stayed at Live Aqua in Sept 2022 and loved the place and the size of the resort. Thanks!

[@3Days3Noches]

Hi!! Thanks for watching! It’s definitely bigger than Live Aqua but not by too much. It’s not in the hotel zone though!!

[@PickensMediaLLC]

We just got back from this amazing resort a week ago. We loved it more than Sandals. We'll be a returning customer for sure. Your review was great. Thank you.

[@3Days3Noches]

We loved it too!! Were they still doing renovations??

[@caraleeday1997]

We're the full sized bottles of alcohol on the shelf in your room included with the room?? Or did you bring it in? Lol this might be the decision maker for me 😂

[@3Days3Noches]

Included 🤗🤗🤗

[@amandaaddison7277]

A great review. Looking forward to looking through more! Can you talk about the pool music? I am looking to book here with a group of girlfriends but we want to make sure there is good music during the day and at night. Thanks in advance!

[@3Days3Noches]

Thanks for watching!!!! So the pool music was great one day - like pop and pitbull and fun vibes but I was the only one dancing 🤣. Another day it was country music. It was a little more subdued then some of the party pools we’ve been to. I can’t play the music on the video bc it’s a copyright issue

[@3Days3Noches]

At night the vive was more fun without being crazy

[@amandaaddison7277]

@@3Days3Noches This is great information! Thank you!! Hopefully we are there on the days it is more pop! :)

[@amandaaddison7277]

@@3Days3Noches Just what we are looking for!! Was there ever a DJ at night? I've heard there is pop music in the sports bar??

[@3Days3Noches]

💃🏼💃🏼💃🏼💃🏼💃🏼💃🏼

[@MarkEdwards-k1q]

If you could only stay here or Majestic Elegance, where would you stay?

[@3Days3Noches]

EPM hands down. Food is better and no kids at all

[@antonioveliz1636]

Agave is awesome best place on site hands down. my wife and i stayed in the same room for our honeymoon in the 7 building i stayed up all night on the terrace and lounging in the plunge pool

[@3Days3Noches]

Omg!! The best!

[@kimberlyfamoly5863]

Sounds great except for having to have your phone on you, we leave our phone in our rooms when on a resort, want to unplug.

[@3Days3Noches]

I don’t blame you!!

[@ChrisBloom]

Magna (the EC restaurant) is my favorite at EPM...so definitely worth it. That price seems a little high for the EC upgrade. Our last stay in Building 8 was on the ground floor directly under your room. 🙂

[@3Days3Noches]

Awesome thank you!! Def will try next time!!

[@izabellaarvaz1021]

Just wanted to add, that the benefits are more than just the private areas of the club, apart from the massage instead of the hydrotherapy included, the minibar it’s different from the normal suites, the alcohol and other amenities on the room too, the concierges on the first floors of the excellence club building’s also are one of the benefits and it’s important to mention that depending of the loyalty level you have you get more, the stays you accumulate counts in any resort of the excellence collection. Depending on special celebrations you get something extra, like romantic dinners on restaurants, beach, special breakfast, massages, etc. ☀️

[@3Days3Noches]

Thank you so much! This is great info!!

[@MsSparkless1]

A massage is included?

[@3Days3Noches]

They swapped it for hydrotherapy because the spa was closed at the time.

[@MsSparkless1]

@@3Days3Noches but a massage is included when staying at this hotel?

[@3Days3Noches]

No it is not! They only did it because we upgraded to the Club level which was supposed to include hydrotherapy but the spa was closed when we were there so they gave us a 20 min massage instead

[@a.j.garrett9639]

At 22:46 you mention another resort. Was that Le Blanc? I'll look for that video.

[@3Days3Noches]

Yes I believe so!

[@shaanchaudhry5719]

I’ve noticed in some of the different resort videos I’ve seen today the resorts itself look good but the beaches are kind of meh because of all the seaweed, rougher sand, not-so-blue looking water. Is there any resort that you’ve personally been to that has the great amenities of this one but with the softer sand and ultra blue waters? Thanks!

[@3Days3Noches]

I know! Cancun has been plagued with that seaweed!! During Jan-March your chances are pretty good if having that blue water. The only other resorts in Cancun that we’ve been to like that are Sun Palace and Le Blanc. Turks and Caicos has amazing beaches. A bit more expensive though. And we are going to Aruba to try that island out soon!!

[@mikegreene7259]

Did the water in the rooms have a smell to it? We went to maroma beach with a soaking tub but i thought the water smelled.

[@3Days3Noches]

Not that I remembered! Bring some citric acid with you if you are sensitive to that. It’s what they use in bath bombs for the fizz and it neutralizes the water

[@jeffsweat5182]

Excellent videos and concise. I'm planning my first trip to Mexico with my wife and was wondering if any of the resorts include a shuttle from the airport thats included in your stay. Thank you

[@3Days3Noches]

Some of them do but usually it’s extra. If you go through a travel agent sometimes they can include it with their packages

[@pabloandrew38]

We stayed here a few times in the same room type, same building you stayed in. Always requested building 8 because of the view and its right near the EC bar. Something to note is the temperature of your plunge pool depends what side of the wall it is on, on your roof top. If you get a shadded pool you cant even go in it. The sunny side is like bath tub water. The food is ok. Never had to go to the buffet becuase there's so many other options. I dont think we'll be back again but what set it apart for us was the service.

[@3Days3Noches]

Thanks for sharing your experience and for watching!!! Any other resorts you love??

[@washboardjim]

Did you have to pay extra for the closer to the ocean upgrade, Great review

[@3Days3Noches]

Thank you for watching! It was the same cost as our first room but it was both were an upgrade from a standard room

[@washboardjim]

@@3Days3Noches Thanks you

[@3Days3Noches]

🤗🤗🤗🤗

[@alwaysboatin659]

I believe the upgrade to the Club wasn’t $800. You can have a Junior Suite Pool view with club upgrade for $61 per day. That’s $183 for your stay. That makes the upgrade worth it I feel. Your room was the additional $617. Let me know if I got that right.

[@3Days3Noches]

I thought the Club level was only those rooms - meaning you can’t stay in a standard room and upgrade to club level

[@tfwbuftoatl12]

Love your reviews. Very thorough and fair. I think you review the key points that are important to consider when spending that amount of money at a resort. We are looking to go there either early May or mid-June of 2025. Do you think that would avoid the sea weed, or is that the beginning of sea weed season? Thank you.

[@3Days3Noches]

Ty so much!! It’s the beginning or middle sometimes! Playa Mujeres area is weird though! One thing I’ve done is look on trip advisors and look for traveler photos during that month the previous year and see if there are any beach pics. But honestly it’s impossible to predict! If I go in the summer I stay in hotel zone but even there it can get bad

[@tfwbuftoatl12]

@@3Days3Noches thanks for the info and guidance on that.

[@katedamour4202]

Very nice review! Thank you so much! Would you be able to tell us what building between 1 to 7 in the spa area would offer swim up terrace in the shade all afternoon? Thanks

[@3Days3Noches]

Thanks for watching!! I am not sure but the first building we were in , 7 seemed to get a lot of shade on that side! You can probably see some of it in the video

[@zackmagana5808]

Would you recommend the excellence in Rivera maya Cancun ?

[@3Days3Noches]

I’ve never been but heard it’s equally as good but the beach is t great there so I personally wouldn’t go.

[@zackmagana5808]

@@3Days3Noches thanks for the reply ! Also why isnt the beach good there, and do you recommend traveling in august ?

[@3Days3Noches]

@zackmagana5808 it has a lot of seaweed! August is super hot! And the beginning of hurricane season so just get the insurance

[@zackmagana5808]

@@3Days3Nochesoh no ! That’s bad news, because I really wanted to enjoy the beach. Is there any all inclusive you recommend with a nice beach ? I was thinking of beloved playa mujeres or excellence, but I would love to hear your input as well, thank you.

[@3Days3Noches]

@zackmagana5808 excellence playa Mujeres or beloved Jan-March. Or hotel zone!!

[@mikejones5364]

Another amazing and detailed review of Cancun AI resort. Great job

[@3Days3Noches]

I appreciate it so much

[@MsSparkless1]

We experience the same for food. What resort have the best food. In your opinion.

[@3Days3Noches]

So far The Grand at Moon Palace and Excellence Playa Mujeres

[@James-kd2cm]

Out of curiosity what didn’t you like about the lazy river? We keep going back to excellence riviera maya for the lazy river pool that circles the spa. If you like to swim or float it’s a huge pool.

[@3Days3Noches]

I like the big open pools that have swim up bars. Also since they are connected to rooms it feels like I’m not in a private pool

[@James-kd2cm]

I understand. At Riviera maya the spa lazy river pool is much larger with the rooms farther back. There is another common pool away from rooms with a swim up bar. The large pool around the spa at riviera maya keeps us coming back. And of course the staff is excellent. We prefer a la cart dining but there is a breakfast and lunch buffet at riviera maya. Riviera maya is their first club so it is layed out slightly differently. We were there the first year it opened and keep returning. Depends what you want in a resort.

[@3Days3Noches]

@James-kd2cm so true. Ty for this great info!

[@carmelasortino8979]

I just came across your channel and think you are just great! We are going to be traveling to atelier playa mujeres. Can you tell me anything about this property?

[@3Days3Noches]

Thank you so much!! You should join our Fb group! A few of our members just came back from there and loved it. It’s much bigger than EPM! In fact we are doing a meet up trip there in January

[@3Days3Noches]

- m.facebook.com/groups/572572378298675/?ref=share&mibextid=SDPelY

[@cpynch]

Did you go to Magna for supper? Headed there in 13 days! :)

[@3Days3Noches]

We did not!! Only for breakfast! Woo hoo enjoy it!!

[@semsemeini7905]

The beach for swimming looks awful. Hardly any sand in the ocean.

[@3Days3Noches]

It was t the best but wasn’t the worst

[@semsemeini7905]

@@3Days3Noches Thank you. Most people don't care about the ocean as they don't go in. I do. Do you know the hotel all inclusive family resort in Playa Mujeres or Playa del Carmen that has the nicest beach "to swim in?" With sand as you get in the ocean?

[@leila990]

Are you able to fly home with those full size bottles of alcohol?

[@3Days3Noches]

You are not lol

[@packdog70]

I love the great, in-depth review! Thanks.

[@3Days3Noches]

Ty for watching!!!

[@kiranrashid4066]

Is it possible to change the temperature of the plunge pool?

[@3Days3Noches]

Unfortunately it is not!!!

[@Beachdudeca]

Thank you the extended review was very helpful

[@3Days3Noches]

Thank you for watching!!

[@kamkarter8821]

No lunch buffet 😮

[@3Days3Noches]

I heard they brought it back!!

[@kamkarter8821]

Thanks so much for responding! Adding this to my list. Was it hard to find beach chairs?

[@3Days3Noches]

@kamkarter8821 not in the club level! But the other side seemed empty too

[@evelynkanonik8676]

Can you please go to the new secrets Playa Blanca!

[@3Days3Noches]

I need to lol

[@jillianj310]

We went there for our honeymoon back in 2012 and loved it, glad to see it still holds up! We loved the resort family so much we went to their punts Cana resort in 2013 for our one year anniversary. I’m trying to talk my husband into another trip in the next few years for just the two of us.

[@3Days3Noches]

Nice!!!! Someone said they are closing in the fall to make complete renovations! Cant wait !

[@loganrogers4103]

Hi Jillian, which excellence resort would you prefer for a honeymoon between punta cana and playa mujeres?

[@jillianj310]

@@loganrogers4103 I think it really depends on what you want out of your honeymoon. We did the upgraded room for the honeymoon at Playa mujeres, so we had the rooftop plunge pool which was really nice. It was also nice to take the ferry to Isla mujeres and rent a golf cart and explore on our own. It felt a bit like we could have a bit of a honeymoon bubble which was nice. But we enjoyed the swim up rooms at Punta Cana too! We didn't leave the resort there, but we enjoyed the evening entertainment. I wanted to try the horseback riding that they offered, but I got too sunburned early in the trip and was a little miserable for the rest of it. Haha the ocean was a bit rougher than Mexico, which we expected from reviews. So we didn't get in the ocean much. But we made more friends in Punta Cana. There was a pool float that was passed down to guests by other guests when they left, which was fun... We got it on our last couple days and then handed it down to a other couple. One of the couples still stays in touch and visits our restaurant when they are in town (some 12 years later!). So maybe it had a bit more of a friendly group atmosphere vs honeymoon bubble, but that could have also been our mindset as we weren't just married. Haha Overall, service wise they were both outstanding. Food was fine at both places, nothing really stands out except the lobster house. But I don't remember not liking anything.

[@mendeldavis5755]

Okay so my wife and I are coming here June 28 - July 2 and I'm so scared because I'm a huge foodie and everywhere I turn it just shows up as "average". Now I don't mind having average food but when we are paying as much as Le Blanc, I just feel like I could be going somewhere better. What are your thoughts on this and do you have any alternatives to a resort with a nice beach, adults only, and amazing food + Vibe?

[@3Days3Noches]

Hi!! So I’m not a big foodie but the only one close that I’ve been to having everything that you want is Le Blanc. I’ve heard Live Aqua is good as well. The other option would be to go the hotel zone and stay in a non all inclusive like the Waldorf which recently opened and eat at some of the Amazing restaurants in the hotel zone area!!

[@mendeldavis5755]

@@3Days3Noches got it. Yea Le Blanc I'm just worried about the atmosphere and those pesky sales pitches. My fried actually said he wouldn't go back there for that reason.

[@mendeldavis5755]

@@3Days3Noches and the Waldorf is kinda empty and filled old people. I did see hotel and it's beautiful but for the price point and vibe, I feel like I wouldn't be as happy. I keep checking on live aqua but I wish you would have reviewed it first 😂

[@3Days3Noches]

Yeah I wouldn’t go back either!! In general you will always get average or just above average food at an all inclusive!

[@wuglid]

great detailed review! can you do La Casa de la playa?

[@3Days3Noches]

I would love to do them all lol!

[@andremathews1823]

Another awesome video!! I can't wait to go back to Mexico this spring!! Gonna use your videos to decide where to stay.

[@3Days3Noches]

Thank you so much!! We are going to Le Blanc in January!! So many great resorts we haven’t gotten to as well

[@andremathews1823]

@@3Days3Noches Excellent!! Can't wait to see that review!!

[@3Days3Noches]

Thank you so much!!

[@chrisward8378]

Staying here next month july 2023 cant wait

[@3Days3Noches]

Yayyy hope you have an amazing time

[@danielbaker9447]

why was there a 600 dollar holding fee?

[@3Days3Noches]

“Incidentals” - was the highest of any place we’ve been to.

[@juliesenn6796]

What is your favorite excellence resort?

[@3Days3Noches]

We’ve only been to Playa Mujeres!! You can join our Facebook Group and ask! m.facebook.com/groups/572572378298675/?ref=share&mibextid=SDPelY

[@SchmoopsAdventures]

If you stay in the club rooms for 5 days or more transportation is included

[@3Days3Noches]

Awesome!!! Did you like this resort?

[@SchmoopsAdventures]

I think we had the same room as you guys in building 8 when we were there in September

[@3Days3Noches]

Omg so cool!!

[@SchmoopsAdventures]

@@3Days3Noches we loved it. Stayed there in 2012 for our honeymoon and went back for our 10year anniversary. Still have to edit and upload our vlogs from this trip.

[@3Days3Noches]

Awesome. Us too!!!

[@blancheandcompany]

Another amazing review! Awesome detail 😅

[@3Days3Noches]

Thanks for watching and being apart of it!!

[@livingaboard]

Rooms that have open bathrooms with no privacy actually get crossed off my list. It’s just stupid

[@3Days3Noches]

I don’t get it either 🤷‍♀️

[@JayDerulo1]

If I remember correctly you can actually mention to them about this and they will provide a barrier for the shower window looking out to the room :)

[@3Days3Noches]

Really??? Never heard of that but good to know!!

[@expatchris]

As long as the toilet has a door i don’t see a big deal.

[@3Days3Noches]

🌞🌞🌞

[@kimberlylinham]

I recently found your channel and love your videos! The very best thing about this video for me was seeing sweet Moises's face so much! Isn't he just pure light and joy?! Love him so much. Other comments may have noted these points... there are more EC Cabanas than you observed- there are 5 to the right of the spa hut, but another 5-6 on the other side. Still- I agree- by 7am is your best bet to grab one, though at times we've noted them available much later. We actually prefer loungers. Also, the lunch buffet that closed before Covid should be reopening under The Kitchen Table soon! I would also note that if I'd only eaten where you ate, I would 100% agree on 7/10 for food- Lobster House also being my favorite from those you dined at. If you return, for dinners, put Magna on the top of your list (also to note, they don't serve lunch as stated, just breakfast and dinner) as well as Flavor Market and Agave. Again, some of these comments may already have been shared, and if so, I apologize for being repetitive. I agree- 7 should not be EC for anything other than pool view- it's silly. I'm glad you were moved to 8. In the future, request 8a if you'd like those front ocean views w/out the sounds of the tractor- I dislike bldg 8 for that very reason, except if we book swim up- then it's my number one choice and the tractor sounds aren't as loud- I'm sure louder the closer you get to the far end. The new lounge location is also a bummer. We have adjusted to going there for pre-dinner drinks, but miss the old location when it was easy to pop in from the beach or pools. Looking forward to watching more of your videos! Thanks for the great content!

[@3Days3Noches]

Thank you so much!!! These are amazing additions thank you. We just got back from Le Blanc and even though the food was better there I way prefer EPM!! Moises so nice! Now you have me wanting go back. Thank you again!!!

[@kimberlylinham]

@@3Days3Noches I do hope you get to go back! I've heard about the great food at Le Blanc and actually have LBLC very high on my wish list!!! Thanks again for putting out great content to help us all cope between vacations!

[@3Days3Noches]

Yes!! The struggle is real ha ha 🌞🌞