My OrangeStorm Giga STILL DOESN'T WORK

Sadly, my Elegoo OrangeStorm Giga still has issues, and I don't trust it.
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[@rjakiel73]

Seems everyone else got the Orange Storm and Joel got the Lemon Storm.

[@Deviled_EG]

That needs to be its name

[@BrunodeSouzaLino]

No. He got the Prusa XXXL.

[@Deviled_EG]

@@BrunodeSouzaLino that is an elegloo not a Prusa

[@BrunodeSouzaLino]

@@Deviled_EG Whoosh.

[@user-wo7rl4nm7w]

r/woosh

[@C-M-E]

Sounds like Joel got the 'normal customer' model. Yes, I'm over getting Factory Project Status printers right out of the box. Except in my case, manufacturers only answer the first "Hey, this is factory broken", fix One thing, then promptly block your email and leave you to your own solves for the rest of time.

[@TheNetworkingGuy]

Joel is like a disappointed coach who's kid is constantly faling at football and he knows he can't give the kid special treatment

[@3DPrintingNerd]

That’s SO TRUE.

[@LadyAstolat]

My first printer was an Elegoo and it almost caused me to give up the hobby so im not surprised you're having trouble with this thing.

[@CptnTurbo]

I was scared just about that, i bought an Anycubic Kobra 2 Neo for 160€ two Months ago. Putting it together was easy following the instructions, first startup no problems, did the Autolevel thing... No problems till now, im happy with the Speed and print quality, very good printer for beginners in my Opinion. It worked right out of the box.

[@a.nonamoose]

Me too! I returned my first Elegoo printer lol.

[@AndrewSink]

I can really feel the frustration you're feeling here. Such a bummer that it's been so hard to get this thing working!

[@3DPrintingNerd]

I know I’ll get there, just wish it was sooner.

[@pcwzrd13]

Print failures always suck but on a printer this big, I imagine the frustration is about 4x as much and also costly in terms of filament. Reliability needs to be the #1 priority with printers this size. I can feel your pain! 😩

[@dzgames7629]

This kind of experience is what I had with my Elegoo resin printer.

[@HawkXe]

Seems to be a common issue with Elegoo products. Their latest printers and laser "cutter" were half-baked product as well.

[@dapperprops]

When I first saw these landing in KZbin land i saw that 4 bed configuration and 'nope'd' right out. Seeing this many issues (across the board, not just your Joel) is just very disappointing. This thing is under engineered and considering the amount of videos i've seen, getting over-hyped, when it needs to go back to the drawing board. This model is experimental at best and I'm sad to see you go thru this much frustration. Here's hoping Elegoo can do better for you and especially for anyone who paid money for this machine when it eventually reaches production.

[@GaryTabarJr]

Production versions start arriving this month. Fixing time is short!

[@RealJoschi]

When you use 4 toolheads on one x axis, you can't assign different compensation heights from a mesh to each toolhead. You can't even use a mesh at all since the point value would apply to all toolheads. There are many more design flaws for a machine this size and I'm really looking forward for more content on that. I appreciate your work, effort and passion so 🖐back to you!

[@justinchamberlin4195]

This is why I get what Elegoo did (not that I agree with it) - one of the major concerns about the Sovol SV04, even with the Z-axis offset adjustment knob on its second extruder, is that an uneven bed will lead to only Extruder 1 having accurate Z-axis compensation and Extruder 2 will be too close or too far away without warning. Same thing with the Stacker 3D S4XL we had at my last job - getting one print head properly leveled with the insane 9-point leveling system was hard enough, we gave up after getting two of the dependent print heads leveled because #3 and #4 were impossible to keep in the same plane. All that being said, Elegoo's independent bed quadrant leveling system is still really dumb. A flat plane is defined by three points, a subject that has come up many times over the last 5-10 years when talking about printer beds with four leveling knobs...having nine adjustment points is a recipe for failure. Having nine adjustment points times four bed quadrants is possibly a Geneva Convention violation being committed on Elegoo's customers. Not that any ideas I have are necessarily any better, but for a ridiculously large and expensive printer maybe some pancake stepper motors to live adjust the Z-offset for each print head isn't all that terrible?

[@foldionepapyrus3441]

@@justinchamberlin4195 A plane is defined by 3 points is absolutely correct mathematically, but across a bed this size the real world is going to come knocking. That bed is going be sagging if you don't have supports across its face, all those springs and screws allow you dial in something resembling co-planar to the print head axis. Where just having 3 adjustment points either the bed is going to need to be heavier and stiffer than the entire rest of the machine to hold itself 'flat' against its own weight or the whole frame of the machine is what you are adjusting instead, which then means your probably wanting to build a delta printer... And being so huge with only 3 points of contact/support the bed will then take on a major warp as it heats no doubt, not to mention as it had to be made so much heavier and stiffer to be even close to flat in the first place it has way more thermal mass to heat, so consumes way more energy to get to temperature. So by having all those screws and springs it really helps - the bed expands as heated but is now constrained much nearer the expected position because it is constrained across its whole surface and the small gap between the quadrants allows for each one to expand without actually having to deform out of plane, and the bed doesn't need to be super expensive thick and heavy to hold itself flat... Then you have the simple practically that making a single piece bad that large with heater is going to be hugely wasteful of energy whenever you are not needing all 4 quadrants, nearly impossible to ship etc. Seems like they have some quality control and design issues with the hot end but the mechanical concept is about as good as it can be in the real world. If you are not willing to put the effort in to calibrating your giant printer and its many heads you probably didn't need it in the first place... Or you have the money to build the machines upfront and printers that never stop running so you don't pay the huge heatup costs often to make a giant cast iron bed viable...

[@Will_Huff]

This video is so valuable even though the process is frustrating. There will be backers who experience these exact issues and you are showing them things to look for and how to adjust them. We all read in the comments of the ( blank ) user group on Facebook how some people have no issues and other are tortured by their printers. You got the lemon for sure. And don’t worry you will always be in the cook kids crowd!

[@ScytheNoire]

5:24 Q.C. Passed sticker. LOL

[@UncleJessy]

So we’re using real names now 😂🤘 Man that was painful to see. Really sucks you’ve had non stop challenges with the Giga. I’m still waiting on a number if updates from elegoo in issues I called out to them

[@3DPrintingNerd]

Hahha :)

[@TheEdgeofTech]

HAHA too funny! I agree on the fixes we have all asked for, and hoping they get them to us soon!

[@OffThePathPrints]

Even though you guys are having challenges, you are the lucky few who get to test the printer before the public! I'm sure that feels really cool to be apart of even though issues are happening. Thank you for pointing them out for the vast majority of people who will be buying one in the future!

[@GaryTabarJr]

I'm hoping production costs don't kill them addressing early issues you guys are seeing. A front spool mount option makes worlds of sense, a longer power cord (even if it is just a few feet longer) would be nice, and it is sounding like we need some corner angle supports in increase rigidity, and reduce vibrations.

[@DeathCoreGuitar]

Somebody needs to beta test new printers and give feedback, so the average consumer later gets smoother experience. But how do you feel about that? (Manufacturer sending free printers for you to beta test, bug hunt etc, spending time and nerves), is it fair?

[@ThePrintHouse]

Sharing your honest experience is very much appreciated. Great video, Joel!

[@RBallarddesigns]

My first thought seeing all these Giga is that I don’t want to bend over to the floor to pick up a print. I like that you built a stand for it.

[@3DPrintingNerd]

That table has been a lifesaver!

[@jonathanhibberd9983]

I wonder if the problem could be with the tension or slack on the filament. If you print something in farthest corner from the spool, then move to underneath the spool, unless your printing is using up the slack, it's going to be building up a lot of slack in the line. Slack which could end up pushing on the filament in the extruder, rather than the extruder pulling it.

[@siberia21]

Oh Joel, your video reminders me badly to my experience with my craftbot flow idex. What I mean, I was back in the days only one step away from throwing 4000 euro out of the window. And the only reason why I not doing this: it’s a heavy metal beast and I don’t want to make damage to the more expensive windows :) I can understand you so much! And I thought every really every people out there with experience in 3D printing understand that as well. I have so many memories with printers over the time. The rage, the disappointment but otherwise: the Hoppe and excitement then the printer printers. I’m wish you to never give up!

[@psxtuneservice]

This is too big for the window

[@severpop8699]

@@psxtuneservice Joel could throw it at Microsof Windos instead, might do a dent...

[@anthonylong5870]

On the upside, you are helping a LOT by having these issues and getting by them while we watch. Its SUPER important research at this point

[@JB-jr3bm]

FINALLY! Someone that is calling elegoo out rather than promoting everything they produce. That makes you a leader Joel and nothing is cooler than that. Springs in 2024....no.

[@t.m.breuel2670]

I've been very happy with my Elegoo printers. Of course, if you get an early unit, there are often problems. And big printers are just tricky to tune and run no matter what.

[@bryanfoster362]

@@t.m.breuel2670 I agree that there are always issues that crop up with new printers that have new features, but leveling a bed and extruding filament should not be two of them.

[@JB-jr3bm]

Yes every printer has its flaws. However, it's time we as a community hold them to a higher a standard. It's the least we deserve. They charge a premium for these printers we should expect no less. It's crazy to think Elegoo R&D thought the bed leveling and thermodynamics of the Giga were ready for prime time.

[@benjaminvdvyt]

It makes him a critic, not a leader.

[@TheMotoDude420]

I absolutely know the feeling you have right now Joel, I went through the same thing with my creality ender 3 s1 pro, problem after problem. Finally I said enough and got a Bambu Lab P1S. Never looked back, best of luck with the Elegoo LemonStorm Giga

[@rcmaniac25]

OMG, thank you for pointing out the key on the bed mesh level. The number of times I've seen someone go "My printer's bed is a taco/mountain range/so out of spec/not flat" etc. and they show the pic... and then I look at the key and it's like < 0.4mm difference from highest to lowest... I just sigh and go "you're looking for reasons to complain". So explaining "this looks like a mountain BUT LOOK AT THE KEY" brought a small tear to my eye and I wish people would actually pay attention to that instead of the picture. (cue waiting for people to show in the comments saying they do look at the key). I can understand the frustration around the bed leveling. My first printer (2016) had 4 screws to adjust level and you adjusted it with a torx. You ran leveling and it would say "the front left screw needs to be turned 735 degrees clockwise". Wait, what? Done. "the rear left screw needs to be turned 64,024 degrees counter clockwise" ... excuse me while I go to the forums and ask what the heck. Seeing the latest Prusas, Bambu, and... honestly, I'm not sure if anyone else does it to the same perfection that those 2 do, but being able to just go "here's a bed plate, print" and to go on with your life. I don't know how so many are still going back to square 1. It just feels like someone missed the memo on what users want. The sad part for me is "this is how you kill someone's love for printing" especially if it's their first printer, or perhaps the only one they can fit. Reviewers have become the beta testers, meaning the reviews can't be trusted as it's almost certain to be different when it comes out. You're not the first KZbinr who got some very hyped machine and got issues with it and continued to have issues after talking with the company and getting replacements, while others post their prints... and while I doubt you'll get villainized like they did, I do still worry it becomes the outlier that gets ignored but could be indicative of additional problems that get ignored. I hope you get that success.

[@irblinx]

gutted to see you having problems, love my Elegoo machine and had high hopes for this one, let’s hope they take onboard your feedback 👌

[@ThingsYouMightLike]

Your frustration and experience is the foundation for helping this product become great one day. It sucks, but your frustration now is helping avoid thousands of customers' frustration in the future. Thanks for the work you do.

[@InspGadgt]

Having the screw adjustment is a pain but great to have. With Prusa printers we do the nylock mod to do the same thing. The problem with rigid posts is that as the bed goes through heat cycles it warps and rigid posts do not compensate properly for for the warp. Prusa does use rigid posts and those beds are not flat.

[@PolyWorkshop]

I just assembled mine today and left the Lychee Slicer office with a (little bigger than usual) benchy printing that looked nice after 1h30 of printing. The assembly, leveling, vibration compensation, and such were no problem. I'll start big prints tomorrow. It's sad to see that you had such a bad experience with the printer.

[@rb6719]

Joel, when i found your channel it was at the beginning of my 3DPrinting experience. You shared the ups and downs of 3DPrinting. Many years later you're still sharing your experiences now that 3DPrinting has advanced. To that is say... Thank You! Your ups and downs with the new styles and advancements is still and truly a benefit to the 3DPrinting community.

[@3DPrintingNerd]

Aww that’s really kind of you to say! Thank you!

[@billverine765]

Seriously appreciate your honesty Joel. I have a problem with established companies using KickStarter to launch a new product, it is an affront to what kickstarter was intended for. I will never pre-order another 3D printer long as I am breathing. I pre-ordered a Qidi Xmax3 and it was a nightmare with all the issues I have had along with stuff that was broken and over-tightened from the factory. I just had to rebuild the entire CoreXY system which forced me to disassemble almost the entire printer, took about 3 days to complete and had to get my engineer son in law to help with belt routing. The big issue I see with all of these companies is they are not normal end user friendly. Those of us who have mechanical and electronics skills can muddle their way through repairs, but the average person cannot, and they have zero options for taking the printer to a repair shop to have the work done. I think it would be disturbing to know how many 3D printers are sitting broken in the corner of someone's basement collecting cobwebs because they are left out in the cold by a seriously flawed customer support model that has become the norm.

[@brunoyudi9555]

the extruder issue is not exclusive to the OrangeStorm Giga, neptune 4 users have been complaining about it since the printer was released last year, and by the look of the internals, its almost the same design save for the new hotend

[@ScytheNoire]

Yes, definitely needs a better filament sensor. May try installing a BTT Smart Filament Sensor v2 on the system, it has the clog detection for if the filament stops moving.

[@noobla]

I have a Neptune Max 4, and leveling that crap took MONTHS! it worked great for about 1 month then went to hell and after many upgrades it's working "ok", ended up buying a bambu lab p1s for smaller prints and only use the Max for anything that won't fit on it.

[@3DPrintingNerd]

With the Giga, technically I have FOUR Neptune 4 Max printers ;)

[@noobla]

@@3DPrintingNerd indeed, I feel your pain! Good luck my max doesn't seem to work with the bed mesh, and you'll likely only get the best result with their dated cura software 😵

[@rickycampbell9105]

​@@nooblaI have a Neptune 3 Max and use Prusa Slicer, And sometimes the Elegoo Cura software. The machine operates flawlessly, After I discovered a software issue. When I first got my machine. It worked flawlessly. So, I tried my hand at customizing some settings, And started getting bad prints. So I changed all of my settings back to default. But even after reverting to the default settings. The machine still wouldn't print as good as it did when I first got it. After a couple months. I needed to reformat my pc, And reinstall everything. Because I like to keep my pc running in peak condition. It was then that I realized it was never the machine that was causing the printing issues. It was something going on with the slicer software. Because even though I changed the slicer settings back to default, The prints still looked like garbage. But after the pc reformat, And reinstalling drivers and software. The machine was printing as good as new again. Haven't have a single issue with the machine since then.

[@TheEdgeofTech]

Dang Joel, this is rough. I feel you though.. I have had some failures happen too, and will detail them in my video that's coming up soon. I also printed the Fixumdude Intercepter and love it! But it was some work getting there for sure. I hope you get it up and working becuase we all can't wait to see what huge things you print next!! Remeber kids, the bigger the printer, the bigger the fails! haha

[@NLPexperts]

As you work for or receive payment in kind from Bambu labs, it is difficult to understand your opinion.

[@TheEdgeofTech]

@@NLPexperts I'm not sure I understand what you're saying here. I don't work for bambu lab, And their brand has nothing to do with this printer. Can you help me understand what you are saying? A lot of us review a lot of different printer brands and also get paid affiliate money. If people buy said printers. Does that mean you don't trust anybody's points because we all get paid somehow from all different companies?

[@NLPexperts]

@TheEdgeofTech you are a Bambu 3d printer affiliate, in your own words. In the comment you are criticising their competition. In English, we call this payment in kind ingenuine promotion.

[@TheEdgeofTech]

@@NLPexperts I understand what you are saying, but all of us have affiliate links. Are you criticizing Joel because he has had a bad experience with this printer, but has affiliates for other printers? I said I had a good experience too. I have printed some crazy stuff with my Giga and will do a video soon! I just did a bridge test and got 800mm bridging! That's crazy cool! So actually I like my machine, but it does have it's quirks too!

[@edingrech5737]

Hi, I have recently purchesed and been using the Neptune 4 and have had the exact same clog issue, the way I got around failed prints was to edit the gcode manually. As you mentioned the printer homes before printing but those lines of code can be identified and removed in the code. Might come in handy next time :)

[@daneverhart7649]

I double dog dare you to have Bob Marley singing "Jammin" in the background next time. Better yet, compile a clip of nothing but jamming and clearing instances with that song playing, then follow with a revelation video of that problem solved and include intro song of Don't Worry Be Happy". GOOD LUCK!

[@thegps7197]

Ahh i thought this was going so well in the middle of the video, you can see your desperation in getting this working as you want it to work but it just isn't. Definitely agree for this size printer and encoder would be a good idea. Cant wait to see your next video with it printing. Fingers crossed

[@-JustHuman-]

You are actually the second person on youtube I have seen, where the nozzle hits the plates and damage them.

[@MrBaskins2010]

that voltage bit you said at 10:03 should be a pinned comment on every review for this printer

[@MiladGolshan]

We call that a typical elegoo experience 😂 even if it prints well out of the box, just wait because hell is going to break loose very soon

[@SirTools]

This is just like my Kingroon KLP1 issues. I cannot trust the machine and so it was sold dirt cheap to someone that wanted my headache

[@lilianlittmann4916]

I had a very similar jam issue with a printer before, the solution for me was lowering retraction to an absurdly low number or completely off, it gets the printer work but it does lower print quality. The issue for me was that when the printer retracted, the filament was still soft or molten and would expand, but then it would be bigger than the diameter of the heat break and so couldn't push itself back into the hotend. I have no idea if it's the same issue but I hope this helps!

[@Techzal3D]

Reliability in producing such volume is a priority IMO I hope these details get knocked out before mine arrives in August, but I would rather wait additional time if they guarantee I won't have large print anxiety.

[@sydnerd]

Interesting how different the experience is to Dr.D-Flo

[@3DPrintingNerd]

There are a fair number of people with this machine, and everyone has had a different experience. That's not a good thing :(

[@MichaelTavel]

Dr.D-Flo's issue with the limit sensor getting ripped off by the exposed filament wasn't great either... sounds like a product that's still in Beta phase.

[@MJ__90]

Finally, a creator who has the same problems as us, ordinary charging users with elegoo, creality anycubic etc.

[@factuallogic5483]

The Elegoo 3 Max is the biggest paper weight I own. It also dug into the print bed and wrecked itself.

[@desiraedibble3657]

Hey! This 3D printing concept is getting wild! Instead of the usual filament, what if we built objects layer-by-layer from the inside out? Imagine a spinning container where we spray a special resin or even tiny wires, one layer at a time, with a UV light to cure it all in place. We could even have a robotic arm pick and place small components inside as we build! This way, we could create objects with different materials on the inside and outside, or even sneaky compartments hidden within. It's like building a treasure chest layer by layer! This might be a simpler way to get started with this "inside-out 3D printing" idea. What do you think? Could this be a cool new way to make things?

[@woodwaker1]

Sorry about all of your problems. I'm having a similar problem with one of my Rat Rigs, it is a bummer when you get an hour or more into a print and it continues but no filament is coming out

[@t77chevy]

a lot of these hot ends use injection molded plastic for the filament path and grinds on the filament while it feeds till finally locks up , if this is the case , tear apart , drill out filament path to just accept a short piece of ptfe and run up to extruder gears , really smooths this out and often far better filament support for like tpu etc

[@toddcoello6461]

I run klipper on my original ender 3 and I have had bed leveling issues for awhile. I finally changed my start gcode to load mesh everytime. It helped.

[@RM771000]

For my ender 3 the biggest thing that fixed my bed leveling issues was getting a glass bed. Now I rarely have to adjust it.

[@tdholman]

Sorry for the frustration you are experiencing, that is exactly why I don't have an elegoo orange storm. I saw so many people having issues with the smaller elegoo fdm printers that I canceled my pledge for the storm. Figured I would wait until they figured out how to make a reliable printer before I got into their fdm eco system. I already played all these games with my first printer, a creality ender 3. My Bambu just works! My Uniformation GK2 just works. Why can't Elegoo figure this out?

[@cokreeate7507]

Glad someone telling it as is and not sugar coating it. 👍

[@sliverbaer]

No Joel, you're awesome! Keep at it so we can see what cool things you decide to print with it! Hopefully your troubleshooting will benefit others that get this monster printer.

[@CaptainCheezmo]

Working at a shop that sells Elegoo printers, it's nice to see the process you're having to go through, which makes me feel a bit more prepared if we ever actually get these printers in for sale. Not that I think we'd be able to fit them anywhere xD

[@mpro8246]

This is exactly the (delivery) status I feared and why I didn't jump on board. I keep seeing these: "Quick, quick, put something together, we need something for marketing" printers. And then in half a year they realize that the "quick, quick mess" can't be made to work because far too many things have simply been "designed" incorrectly (if anyone has designed anything at all and not simply improvised something on the spot). And then? The thing is simply declared dead and ignored and the next marketing stunt is pitched on Kickstarter.

[@Steel_shooter]

oof. Thats quite a lot of trouble for one machine to go trough, I would not trust it either for a while. Had somewhat similar issues with a smaller machine, and back to the store it went.

[@TheOfficialOriginalChad]

I love that after watching this, I looked at my 4 Plus and thought "aw good job, little guy". I used to feel it was too large for my office.

[@SEC99]

An Elegoo printer that’s released before it’s ready. What a surprise. Sounds like my experience with the Neptune 4 max I ended up returning.

[@BelviGER]

Tbf this is still a preproduction unit

[@SEC99]

@@BelviGER My Neptune 4 max wasn’t. Hopefully they get the bugs sorted out but they don’t have a good track record.

[@davydatwood3158]

It sounds like you must've got the printer intended for Uncle Jessie. (Seriously, that dude has so many problems with machines that perform flawlessly for other people, I'm convinced he gets sent ones that are screwed up on purpose.) The printer not realising there's a plug is about the only thing the X1C doesn't automate, so I very much feel your pain. I can usually just print out the rest of the part and then solvent-weld them together, but that wouldn't be very viable in your case. Good luck! (Also, 13 Amps?! My crappy townhouse only has a 60 amp MAINS feed. I'm suddenly very glad I decided this was way to big to be useful, because that printer would be using up 25% of my entire home's electrical capacity.)

[@Borkery]

first thing i would have done. run down to the glass shop and have a custom mirror cut that is the full build size of the bed and use that instead. you would probably have a better easier time leveling a single piece of thick mirror glass than the 4 individual plates. you will lose a tiny bit of Z but if you make the mirror thick it will be VERY flat.

[@adamhunter1979]

I am kind of glad I didn't pre-order this 1. I am still excited to get one! I'm hoping that over the coming months the bugs will get worked out and this can become a solid printer!

[@t.m.breuel2670]

Yes, fade start of -22 would do that. It tells the printer to effectively to ignore most of the bed leveling already on the first layer, causing it to crash into the bed. Printer firmware should probably ignore negative values and set the minimum to 1. The 36 bed leveling screws are good: it is best to get the bed close to mechanically level; there is simply no way a printer can compensate for a warped bed in software. Mesh bed leveling warps your print to fit a warped bed... not what you want.

[@nerys71]

Even in the duplication configuration like your animation showed what you're describing's not going to work if you adjust the nozzles and not the bed then one nozzle will clear its part of the bed but then as the other nozzle moves left to right if that nozzle is lower and the left side of the bed is higher it's going to crash into the bed What you need is all four nozzles at exactly the same height relative to each other which means you have to adjust the level at the bed plane not at the nozzle plane which means you need to adjust 36 screws

[@B1GJano]

Dang. Hope to see this machine printing gloriously big things soon. It has so much potential

[@3DPrintingNerd]

I really hope so too.

[@josephbasanta]

Thank you, Joel, Your info has made it clear that I will never buy an Elegoo OrangeStorm Giga or any other product from this company. Also If somehow won one in a raffle I would make sure to sell it or give it to my most hated enemy.

[@rickycampbell9105]

I have a neptune 3 max that has been flawless.

[@Robothut]

So many new light weight and good extruders out there right now. Might be time to upgrade to one of them if Elegoo can not fix it. A big printer is cool to have but not when the hot end jams, I know I still use my 500mm x 500mm x 5000mm CR10S5 and when the hot end jams after 3 days of printing I am not a happy guy either.

[@AlexanderTasch]

8:50 You need to adjust the beds with a single fixed gantry. Adjustable nozzles would require that all 4 beds are equal across the motion range. Thats not reasonable at that size (and price) because those beds can be adjustet in every direction and if flexible even in curvature, while the nozzles (according to the animation on a single gantry) are only adjustable in a single axis. Just imagine on bed tiltet to the left and one parallel to xy plane. Its not the optimal solution but realistic.

[@mandyj5222]

😔 Dang, that sucks!! Printer problems are the pits. I'm fighting a jam on my FLSUN Super Racer. I think I finally wore out the nozzle. It jammed several times too. The print I was trying was to use up remnant rolls. Yeah, I think some were needing to be dried first. Oops! Good times 😊 Good luck!!

[@JG-zw8jb]

Man the newest 3d printing tool the hacksmith lightsaber get me one of those!!!!

[@3DPrintingNerd]

It comes in SO HANDY

[@michealgreen7205]

Lol the Red Giant Universe license warning is so relatable. Thank you for the honest thoughts! We don't always get those from "reviewers"

[@KyleSSamuelson]

I got so excited and bummed at the same time when I saw your video. I was wondering how there were able to make this monster for so cheap, because they use people like you for testing and development!

[@Rainbowturtledude]

Yeah this has been a constant issue with the Neptune 4 line of printers. Elegoo keeps claiming that they are working on new firmware for the last 4ish months without any updates. I gave up and bought a bambu lab. Its to much heart break and time for me to continue working on the printer

[@simonwoodworks8840]

Sounds just like the Modix Big-180X idex printer I’ve built and set up at work. That thing was an absolute nightmare! Still haven’t to this day got Idex working the way it should. Large format printers are brutal to get printing to a point you feel safe to leave it over night.

[@stephanbrenner3317]

according to my understanding the probe offset was totally wrong at the beginning. If the mean value of the mesh is appr. -5mm fade out cannot work. On my printers I try to keep mesh mean at 0. This is the way it is intended (as I understand it).

[@ccatlett1984]

You don't want rigid posts for the bed mounting, you need something you can compress. Silicone vacuum tubing would be my suggestion. The Sovol SV06 Plus ships with rigid standoffs, making it impossible to adjust the bed.

[@danamccarthy5514]

Exicited for when my Giga comes in, but really hoping they have the bigs out first.

[@garthor]

This is also my experience with an Elegoo Neptune 4... leveling the bed takes forever, and it'll straight up plunge the head into the print bed if you have the wrong build plate on... they also have no info on their website about which is the right build plate to buy if you need a new one. It came with all the leveling screws maxed out at the lowest setting... I've had the head crash a couple of times for seemingly no reason, and at least once because I tried to use a different print bed. Getting prints to stick is also a nightmare.

[@NanashiRyuu]

This sounds like a word for word re-telling of my Elegoo Neptune 4 experience. It feels like a huge win if you can even get to what should be out-of-the-box performance. The hardware's all there, just doesn't seem to want to use it the right ways.

[@NateHuller]

It sounds a lot like its retracting too far I started having those issues with my ender 3 pro after upgrading to a all metal hot end. Got through the first print fine but it used minimal retraction everything else would fail once it had to really retract. clogged in the exact same way formed a plug you couldn't push in hard to pull out and works great the second you cut off the plug or change filament (until the next time it needs to retract hard again).

[@Roobotics]

Home Z off the bed, print locator pegs that that heavy print can locate onto, resume print. As for the clogging, if it's heat-creep, either it's a bad design for prolonged printing. OR If it's debris in your nozzle, maybe related to basement type conditions. If your ceiling is unfinished, it'll shed flecks onto the spool then end up down in the extruder eventually, that's a clog.

[@toddm3967]

I backed the kickstarter and in the meantime I bought a Neptune 4 max. I have been pretty disappointed with the design of the 4 max from the wires to the accelerometer that ripped out to the print head filling itself up with filament, both of which are known issues, to the process for updating the firmware which includes opening up the console that holds the screen. Even just things that should be very easy like changing the nozzle require multiple steps and part removals and multiple screws and so on. It just feels like a big step back to the days of the very tinkery printers. I will say their support has been very good at sending replacement parts at no charge so that is a plus but these are just all poor design choices and I am seriously considering cancelling my giga order because I see a lot of similar things where it just doesn't seem well thought out. I also got the 4 print heads for mine which now based on what you said about changing the level of the beds for the multiple heads is another thing I know I do not want to have to deal with. The 4 max was my first and only Elegoo product so its the only thing I have to judge the company on and I am really not impressed, again though I do want to say at least their support has been very helpful and quick.

[@Snowmix4video]

You should definitely add for the "mesh" section the setting "zero_reference_position: 400,400" and make sure do your z_offset calibration at 400,400. And you should load the plane measured before you do z_offset calibration. That will ensure your probed plane is meaured to be around plus/minus zero and not from minus something to minus something and it will ensure you don't drive into the bed. What you encountered is a config error because Elegoo didn't realized some config changes needed for newer version of Klipper.

[@3DPFactory1]

I feel your pain Joel. It took me back to bed levelling all of my sprung mounted beds from over the years in one go 😢 like a recurring bad dream. Thanks for your efforts with this and helps to make us mere mortals know that we are not alone when we get printer strife. 😂

[@3DPrintingNerd]

hahaha. we all stand together, arms linked, and looking skyward towards a future of no bed springs. :)

[@3DPFactory1]

@3DPrintingNerd Ha ha, please PLEASE printer manufacturers NO MORE SPRINGS. We don't like them, printers don't like them and the springs clearly hate us!!! So do us all a favour, NO MORE SPRINGS.

[@stevencoetzee1597]

My previous printer would jam up on every first layer. Heat creep hides itself very well. I had to let it start the brim without any filament in the hot end, then shove the filament in while its going. That would setimes help. But so help me if there was any retractions

[@AFAR2809]

you'll pull this through, joel. wondering if the extruder section is similar to that of the Neptune4s.... had similar problems with my 4 pro a few months back... filament couldn't push through

[@KrazyKaiser]

It's a bummer that you are having such a hard time with this printer everyone else seems to be having a blast with, but at least you are discovering some really important things they can improve on.

[@3DPrintingNerd]

Most everyone I know with this machine has had the nozzle carve into the build plate.

[@JohnPhillips-lk8ec]

A far cry from a plug and play Prusa, but a good source of content. You'll get at least a dozen videos out of it.

[@ninenseveneighths7298]

For leveling the unit use a dial indicator. Make a 3d printed linear rail adapter for it or mount in place of the hot end. Faster easier in theory should be more accurate.

[@dronepilotflyby9481]

Cool video Joel. Thanks for letting everyone know about this.

[@Phreakrider]

It's incredible that a machine that should pump huge amout of plastics for hours pulling close to 1500watts has no failsafe to save prints. Such a waste of money and ressources! Let's hope the next video isn't titled: OrangeStorm Giga waste of time!

[@3DPrintingNerd]

I _really_ hope that isn't the title of the next OrangeStorm Giga video :)

[@reviewsandprojects]

It feels like a trip back to printing 10 years ago

[@brianhogg358]

This review is like you managed to get a transcript of all of my experiences using my Neptune 2 and 3.

[@rereg543]

Seems like a lot of 3D printers from Elegoo/Creality/etc. are just the Steam Early Access versions of what might eventually become a finished/polished product

[@shadow7037932]

They really are. It's insane they can get people to buy a half finished product like this.

[@yahugartsandmedia]

The first printer I got was a Creality Ender 3 S1 Plus. For the life of me I could not get that thing to print no matter what I did. I ended up returning it and buying an FLSun SR. Worked right out of the box and prints beautifully and fast. A great experience so far!

[@FranklyPeetoons]

@@yahugartsandmedia An Ender 3 almost made me quit the hobby. I became overly familiar with its guts but nothing would stay where it was supposed to once adjusted and it was an endless nightmare. Eventually I bought a cheap "beginner's" machine with automatic everything, a Mingda Magician X, and it's been running almost daily for 18 months+ and the only thing I do with it is change the nozzle. Never calibrated it any way other than auto-leveling the bed. Prints have been top-notch since the beginning. Unfortunately, Nathan BR and other have reported newer Mingda printers do dumb stuff like bursting into flames

[@ryandowney9383]

Joel is like joy personified. So to see him actually get mad you KNOW it's bad!

[@MikeKasprzak]

I mean this in the best way possible, but I'm glad you're struggling. Because it's you, Elegoo must take you seriously, which means these quirks need to get resolved, and the rest of us gain the opportunity to buy an affordable giant printer with a better chance of working for us. We all really appreciate your patience!

[@davidwilliams1060]

I appreciate alpha testers such as yourself, and the beta testers to come much later. With luck and hard work, this product may be ready for consumers in a year or two.

[@menty6666]

You're a lot more patient than I'd be. Hopefully they sort it

[@dmcarpman]

looks like this printer needs a known hot end and direct feeder system that is known to work fitted to it.

[@RBallarddesigns]

I see those big parts models doing well for project sales.

[@Biff8899]

I would hope that elegoo pays you full msrp back for that printer, you've earned every penny. Keep up the great work !

[@arahndoberman2987]

Typical Elegoo Promise big, deliver an unfinished beta product, blame the customer, play stupid, release half baked firmware that makes things worse, give up, announce the next big thing, rinse and repeat

[@qwertyzxaszc6323]

I could tell you need a hug. It's going to be ok. I promise. But seriously, THANK YOU, I'm glad it's you, not me. Elegoo will listen to you and not me. Great public service.

[@JosephBader7]

I bet it's the wrong gear ratio on the extruder. It must need something non-standard. I had all of these problems on a much smaller scale. I have a significantly modified old Anycubic Mega Zero 1.0. At the same time, I changed the extruder for an all metal one with a different gear ratio and changed the hotend out for a Creality Spider v1. I even designed a new shroud and bltouch mount in Fusion 360. I then proceeded to start recalibrating the Klipper firmware from scratch. In the end, through tedious process of elimination I determined that the extruder screwed everything up despite countless hours of calibration attempts trying to dial in rotation distance, z-offset, temperatures, etc. I switched back to the original double gear plastic BMG clone it came with, started the entire calibration process from scratch, and it's all working lovely again with 2-3x print speeds possible thanks to Klipper and the Creality Spider hotend.