4 Thing Your Wrangler Would Like You To Know When You Book A Trail Ride

[@deejackson5930]

"Expectations are the breeding ground for disappointment." So true, in so many ways.

[@SammyFender]

I think those 4 things should apply to every day life. I’m 65 and can honestly say, I haven’t been late for anything since one day in high school. One of my biggest pet peeves is someone being late and keeping me waiting. Great video!!!

[@joesneon]

AMEN BROTHER!!! I am a small business owner for 35 years! This would not happen without these morals !!!!!!!

[@kevink21001]

I could listen to this man read the phone book and be hooked on every word

[@Doxymeister]

Sage advice always, Dwayne. The "on time" thing is a pet peeve of mine. I love my Mom dearly, but she would be late to her own funeral, as the joke goes. However, she taught me what you just talked about as regards tipping--always carry cash due to the issues with credit card tipping. Like most young women, I waitressed early in my working life, and did some part-time in addition to my full-time job in my child rearing years, just to make ends meet. It made my day when someone showed their appreciation by leaving a nice tip (and helped buy winter coats and school supplies for my boys). I'm a crusty old lady now and if my waitress (or any other service person) does a good job, I want them to know it. If you appreciate the job someone does in helping you--show it. They need it. Thanks Dwayne!

[@terryschiller2625]

You are so right Sir my daughter was a wrangler here in East Tennessee for years. Little to no tips a lot of the time. What most people don't understand is they have to brush the horses saddle them adjust the stirrups for you then at the end of the day unsaddle wash brush and feed those horses. It's hard hot in the summer work. Then on the a Sunday they did a small western show and a cook out for those who went on rides(at a discount) I would ride and help out in the shows some also. And the only reason is because she loves horses and riding.

[@justmeandmy]

I have to say though, when someone asks you what time they should be there say what time they should arrive, not what time the ride is. So if you want someone there at 945, say 945 , not 10. Don't bother to tell them when the ride starts, tell them when they should arrive.

[@nicolaslane7451]

Can you do a video on chaps like how to size them, how to take care of them, and how to choose a good pair.

[@ethanhilton915]

I second this.

[@kelseybarton]

assless

[@leonardolarosa7430]

Please make a podcast!! I would love to hear you speak about your life experiences and time with horses. Great tips by the way!

[@AndyTheCornbread]

I always tip in cash and put no tip on the card slip itself. Been doing it that way since I worked at a pizza place in college after the Marine Corps. if everybody tips in cash by the time the shift is done it can make a HUGE difference in what you take you home that night. I didn't realize wrangling was a tipped job though before I watched this video. I guess I haven't done many US "trail ride" type of deals. I liked the European model better than the American one. Over in Europe on my off days I would just go rent a horse from a local stable and go riding. There was no wrangler etc. involved you just told them what you wanted to do that day and they would tell you which horse would do best that was available and that is what you would rent. You rented your tack as well if you didn't have your own, which as a Marine stationed overseas I didn't. I have friends who still live over there and they have told me that the areas we rode in back then are more highly regulated now and there are only certain places you can go faster than a walk or trot etc. and most places don't have cross country jump courses anymore, which is a shame because I remember being 19 and being able to rent these massive warmbloods and go for a run through a jump course and it was AMAZING fun! I haven't ever found that type of setup in the US where you just go rent a horse for a set amount of time and go hacking out by yourself or with a friend or friends.

[@GodsSparrowSpeaks]

I’m thinking because Europeans aren’t as “Litigation Happy” as Americans are… You’ve been blessed

[@cpetersen6454]

Love your videos always, and God bless you especially for that last tip. I am a volunteer trail guide. My clients/customers/friends on the trail don’t realize that I am not a paid employee, and I love me a tip. Don’t get me wrong, I enjoy what I consider my job (I’m in high school, so I cannot get full time wrangling job quite yet), I love my friends on the trail and the horses they ride on, but it shows a lot of good character when I hear “Do you accept tips?”. Some of my best rides were untipped, but it’s still always appreciated!

[@TMats100]

Hi Dewayne. Really good information on tipping with a credit card-really good! If I may be so bold…you talked about “managing expectations.” My sad experience is that Americans are jaded. They come to a dude ranch with a “well, what can you show me now,” attitude, “because I’ve seen a lot.” That attitude is why I really came to appreciate tour groups from Europe (especially Germany and Switzerland) and Japan. They’re enamored with the American West from tv and movies. Countries like Switzerland and Japan seemingly have nearly every square foot allocated, partitioned, walled and off-limits. When they get to the ranch they find it’s bigger, broader, more open than they ever imagined. It’s so cool that they get so much enjoyment out of just being horseback in the West. I love it! I might add that if you’re too big and heavy, there might not be a horse for you. Some outfits recognize that Americans carry too much weight and have a couple of gentle cold bloods in the string. You might not like the looks of him, but hey. I wouldn’t take people out on a “fast ride” (some loping) if they wore hiking boots. You also had to demonstrate the ability to handle a horse at a lope, without say…double grabbing. Nice job. T

[@joewalker1654]

Excellent video! Especially the part about tipping. I worked for years as a bartender and was amazed at how many people, especially younger women, who thought I got paid lots of money, so tipping wasn’t necessary. I explained to one woman how I made my living based on the generosity of my customers. The part about cash was spot on.

[@lightsout176]

I’m looking into this while I heal up. This channel is teaching me a lot. I hope it’s not too late to get into horses at 34. Nobody ever did or showed anything to me growing up. But I can do knots and I learn fast. I didn’t know till this video that wrangling was an occupation. Just subbed last night tho.

[@JulianaBlewett]

It's never too late to get into horses. If you can't ride, you can still drive and have a great time.

[@lightsout176]

@@JulianaBlewett thank you, I do ride a motorcycle everyday…so riding a horse doesn’t scare me. I clipped a pole with my elbow a couple weeks ago going 60. So I’m on a leave of absence. I’ve been in Gods round pen and He wants me to slow down and look to Him so He can show me things. I’m thankful I have seen evil tho. The worlds darkness has become a light within me. I need these skills and leaning into challenges God gives is the most rewarding feeling. -Clay

[@hubcap54bryant22]

I’ve worked in construction for my entire adult life. The saying of being 15 minutes prior to 15 minutes prior. Holds true in most situations

[@tonijacobs5501]

Once again , you’ve provided invaluable information ! One day I pray I’ll be able to ride at your school 🙏🏽 Stay safe !!

[@NeyJ]

I just found the channel from your campfire breakfast video and have been watching many of your other videos. I had zero interest in horses but your wisdom and experience is infectious! Would love to see some more videos about you i.e stories, tips, advice, your daily carry equipment; knives, etc. Even more like the cooking and fixin' fence! God bless and I hope your channel continues to grow.

[@manwichsandwich]

Thanks for the vid. I’m taking an 8 day pack trip in the Bob marshall wilderness area and have been watching your videos and taking riding lessons in preparation

[@ICoBeDnBI]

This was in my recommended . You sir are a great human . Im subing and cant wait to learn more about the american culture . Keep doing great work my good sir !!

[@dustindemoe2643]

Your insight is always appreciated. This info is valuable in all walks of life.

[@LazarSoljaga]

Im from Montenegro and i love your chanell. Grew up watching westerns with my dad and listening to your stories was a blast. That being said, even as a Montenegrian the second you said "fashion cowboy boot" i knew that that story was not going to end well.

[@horsecrazypeep101]

You’re my new grandfather that gives me advice about life now…

[@guns4funfreedomkeeper999]

Some people are so unaware of the situation and space they are in. You wouldn’t think you would have to tell a grown person that they can prepare for failure and expect success at the cost of someone else they have never met and when disappointment, blame someone else. Adventures are priceless and you can’t get very many wholesome experiences anymore. They are worth a little cash and folks that are willing to provide an adventure are few and far between. Pay them for their expertise. It will be worth your time and the next families.

[@brentwentfishing]

Dang.... I didn't even think to tip my wrangler, breakfast cook, the whole nine yards! I'm glad I watched this today. Thank you Dwayne!

[@jackkeeble9272]

Good talk just common sense! Like your talks,God bless you and your family. Your friend from tennessee

[@larag4646]

My dad was former airforce so we were always taught that if you aren't ten minutes early, you're late. The wranglers depend on you to be honest about your experience to match you to the right horse. Be honest or you're going to piss off the entire group and make your own experience poor. I have yet to see a spirited trail horse but they can react to something on the trail, have a bad day, and 1200 lbs of muscle will squash your overly inflated ego every time. The wranglers know their horses and how to match them up with people. I went with a group of friends on a trail ride. Two of us owned our own horses, the rest didn't have a lick of experience riding. Since I was one of the experienced riders, and there were some water crossings, I got one of their newer additions who enjoyed stopping in the water and rolling. She wasn't bad at all, just needed to be urged forward when she looked ready for her bath.

[@lloydfortner1663]

Yes you need to be on time and be flat honest with them. I went on an Elk hunt in Colorado and I was getting everything set up on the phone. The man said have you ever rode a horse? I said, I was 12 or 13 the last time I rode one, I'm 41 now so I'm definitely not no expert. He said that's not a problem. We were loading all our stuff on the pack horses and one of the workers asked which horses would be next. The man told him a name, he said a guy coming in claims he is a real Cowboy so we are gonna find out. The feller put the saddle on, put his foot in the stirrup and when his butt hit in the saddle that horse came alive. Wish I could have been there to see if it was a Cowboy that showed up. Pistol was a good calm horse and we had a great hunt. That was in 03, I couldn't even get on a horse now I'm so glad I got to have that experience. I live in from Western North Carolina but I love it out west in them small towns!

[@garyj2101]

That was some good info Dwayne thank you for sharing.🤠

[@lauraalbertson7821]

This is wonderful advice ! I believe in being generous to people who serve us . I worked as a Barista for Starbucks. My tips payed for gas and just helped to make the job worth while . Also being on time or early for something like a Trail Ride . I never thought of all the stuff you mentioned we need to do when we arrive . Just wanted to thank you and your wife for sharing years and years of experience in doing life right 😇🙏😇 p.s. praying for you guys ! 💜🐴 💜 Laura and Bear

[@geneenchase3553]

Great to hear that your Wrangler School is filling up! Great tips! And speaking of tips, glad you reminded me about adding tip on my CCard. I use my depot card alot and don't carry much cash. I need to remember to keep enough cash to tip with cash.

[@kellywalker8407]

Great video Dewayne. Hat's off to ya.

[@cybrarian9]

Hi Dewayne, I have arranged and helped take out at least a dozen Jewish singles groups on one hour trail rides. Either I arranged for a local group to head to a trail riding barn or I helped a friend who had trail horses to help with the trail rides either on the ground, ponying other riders with a lead line, or riding as "sweep" at the end of the trail. The one thing that I know irritates EVERY person at a trail barn is hearing someone say "I know how to ride. How much can we gallop?" And we all know that these people haven't spent more than a few hours on a horse and never took a lesson in their life with the possible exception of taking riding lessons when they were younger at camp. We all know these people are going to be the idiots who annoy the wrangler or trail leader, annoy the horse they are riding on, rush up to the front, will likely lose control of their horse, etc. One time, I took a group of Jewish singles to a trail riding barn near the Poconos. One idiot goes cantering off and loses control of the horse he is on and it goes into the woods off the trail. The trail leader, the only person from the barn, looked at me and said, "You look like you know what you're doing, go get that guy!" So, for the first time in my life, I galloped a few hundred yards down a hard dirt road to get this idiot and retrieve him from the woods. On that same trail ride, and to my mind, this was the barn's fault, a woman was riding a big draft horse and the saddle was clearly slipping sideways to the left. I rushed over on my horse before this girl went all the way over and literally pushed her sideways to get upright. We stopped the trail ride to adjust her saddle cinch. Other times, the one of the other pet peeves of mine is when I see people wearing the most inappropriate riding clothing from shorts to sandals or other kinds of open-toed shoes and are riding in th hot sun with nothing to cover their heads and upper body and I just want to cringe. If the place says to wear a safety helmet and makes you sign a release or waiver, wear the darn safety helmet and sign the waiver. I guarantee that even if you think you might look stupid, if you hit a tree branch or fall off your horse, you'll be a lot safer than had you not. At one Jewish singles camp weekend, I volunteered to help the 2 old men who ran the trail rides (men who have been around horses for nearly 70 years). They told the most fascinating horse stories and one was still an active Standardbred driver in his 70's. We were just about to put all the horses away for the weekend when someone came by and asked to go out on a trail ride. The head man looked at me and told me to take his Appaloosa out and have this guy ride this other horse. This Appaloosa gave me the "stink eye" and I knew he was going to have it out for me. Damned if he didn't. The guy I took out could not control his horse to save himself. He simply had no tension on the English reining that was required to rein these horses. The reins were consistently floppy. He was supposed to follow me nose to tail but instead his horse just decided to walk completely away from me when I turned to make the route to go back into the woods we had just exited. No sooner did I decide to trot over to this guy's horse (now 100 feet away from me), my horse acted up so I decided to walk over to the other guy's horse who he managed to stop along a fence line. In complete frustration, I reached down to grab this guy's reins and pony him back to the barn when my roach-maned Appaloosa reared straight up on me. All I saw was "neck." I tried like heck to hold on and grab for the rein and the saddle horn, but it was too late. I landed on the ground like a sack of potatoes completely on my right side between his horse and mine (all of 2 feet apart). I think my horse down on my legs briefly, but fortunately I was wearing my knee braces. My horse got up and raced back into the woods. I got up, dusted myself off, checked to see if I broke anything, and then demanded this idiot get off his horse because I nearly got killed because he had no business being on a horse. I took his horse and walked with him in front of me and his horse behind me. The funny part of this story is that as we walked back to the woods I saw my horse had stopped about 30 feet down the trail. I told this guy to hold his own horse while I got my horse. I swear that my horse turned his head around at me with a guilty look on his face. We walked back to the barn and I was grateful I didn't get killed that day.

[@michaelogden5093]

Thanks for talking tips. If you can't afford to tip well when deserved, then you can't afford to ride, eat-out or whatever.

[@russizmaylov4875]

Thanks so much sir that is so helpful to know, esp the tipping part with taxes being applied to that was a n eye opener

[@ScarletKnightmare]

I've never rode a horse in my life but I watch this channel for the wisdom

[@reesewhitt5495]

I did not know about taxes and tipping. Cash it is from now on. Appreciate all your tips. Thank you.

[@silverbison5912]

Going to the Bill Cody Ranch in Wyoming in june for some horse riding. Thanks for this great video!

[@sodalines]

i worked for the jjj ranch in montana, and he is right on with this video. Most of all the pay, Its a pretty hard job that pays less that 50k a year. i made just about 44k the last year i worked there not the first. I was young and just starting out but i knew my way around a horse and the backpacking life so to speak. please tip those hard working cowboys.

[@williamgallahan5834]

Thanks for the recommendation on the Partagas Black Label Gigante and the LFD Air Bender. Really great cigars. Been smoking 20 plus years. And always take what a long time smoker recommends. Those 2 definitely made it into my rotation.

[@raderjohnson3890]

Great points. My wife and I own a coffee stand. Cash tips mean a lot to the workers. It really fires my wife up when she sees how much of the girls’ tips go to taxes. It’s a gift for crying out loud!

[@stratojack1]

Great points, especially on the tipping.

[@FITZIEBLUE]

Well said, and spot on ! and PS i did not know that about the tipping; from now on it will be cash to the person, thanks for that heads up.

[@davefarnsworth3020]

And don't show up for the ride having consumed too much liquid sedative. My first on the books job was wrangling dude rides. Kids were usually pretty good to deal with cause didn't "know everything" and they didn't show up drunk. Never got tips.

[@MaxNafeHorsemanship]

I have been late most of my life, but tardiness is still a pet peeve. Vets late for appointments. Farriers late for appointments. Horse owners late for appointments. YOU are not the only person on this planet. The world does NOT revolve around YOU. Have some respect for your fellow man and show up on time. You may be affecting a lot more people than you know.

[@rhyfelur]

I always enjoy your videos, thanks!

[@paytonowens6591]

I’m watching from the oldest videos to the newest videos Dwayne sorry if I misspelled your name but I love the content and am catching up and doing it quickly! I watched your videos on the channel along time ago and had forgotten about it but I’m back and loving every second keep it up!!

[@barb9124]

Thank you for this video, your points are very important.

[@billmcintosh7440]

Haven’t riden a horse in years. To bad I don’t live close to your place. I do about everything else and I’m always on time!😄

[@rangerrn]

Amen!

[@RBEmerson]

Cash tip or don't. As a ski instructor, I either got "here's something for you", or nothing. Was something put on a card? I never saw it. Ever. Yep, cash or don't - your choice. Plastic? Don't Bother. "At the end of the ride, please kiss your horse and tip your wrangler, not the other way 'round." Gotta love that sign!

[@PaletoB]

I have a real problem arriving on time. Not late but early... I get so nervous of the thought of being late.😅

[@anthonystike6034]

Better to be early than to be late. 😎

[@chriswoodyard7082]

If your early, you're on time. If you're on time, you're late. If you're late, you're left behind.

[@Unwrapasmile]

Great advice as always thanks for sharing.

[@monicawilson896]

Great advice. Thank you

[@jerrywalker6074]

I would add also , for guests to know there limits . I had some guests once , hadn't been on a horse in 15 years three kids and , a desk job later wanted a drop camp 15 miles into the backcountry ..Was unpleasant for everybody , they was wanting a break at mile three , really tired and grippy at mile 6 and DONE way before we got to where they hired us to take them .

[@Mentorman2013]

Excellent advice

[@backcountrypreps6171]

One thing I love about country folk..... common sense

[@mowdan77]

Nice firewood logs buddy

[@petesakes1985]

This is why I hate dealing with DUDES don't now how you do it but any ways hope to see you on down the trail pard✝️🇱🇷💪🤠☕

[@barbaracrawford]

Beautiful land Dwayne ❤

[@Peter-od7op]

I always tip in cash. One time i tipped like 4 times the bill. Just few months ago waiter came back said you forgot your money. I said its a tip and explained i been working all thru covid i no you havent. The guy almost cried.

[@stephengonzales3276]

Thanks for sharing.

[@richardcarlin1332]

On tipping, you are better off having social security deducted. When you retire, you will be eligible to receive a bigger life stream of social security income than if you didn't declare the tax when you were working. Lots of people say, I'm not collecting much for social security. Well.... Did you contribute much to it, or did you receive cash or under the table?

[@darrendaly1234]

if you live long enough to retire XD

[@yuval2248]

Thanks🥰🙂

[@Livefreejeeper]

Good advice for everything in life. Don’t make your problems mine.

[@ethanhilton915]

Would you be willing to do a video with your thoughts and opinions on everyday city folks who are seriously looking at getting into the life of a wrangler or horse owner? By that I mean someone who wants to go beyond the 'mystique', has a serious desire to move into that kind of life but wasn't born to it or raised in it.

[@SunsetStarship]

1. Horses are expensive. 2. Be prepared to work. 3. Be prepared to be disappointed. 4. Remember you aren't born to it so, folks are going to talk to you like a kid until you have the learning under your belt to be useful. 5. If you buy a horse, you own each other. If you want to just live the life of a wrangler, then buy a cowboy hat, throw your wallet in the street and try to marry up. :p (kidding).

[@michaelduffy5695]

Take a lot of riding lessons. After youve been taking lessons for a few months, ask the instructor if theres anything that you can help with when you are out to take a lesson, mucking stalls, feeding, washing horses, fixing fence, etc. A lot of Veterinarians have shot and health clinics at boarding and training stables, go to some and see what its all about, volunteer to hold horses, ask questions of the vets. Find a farrier and see if you can ride along for a day of shoeing horses. If after a year of doing these things you still feel like you wanna stack up all your paychecks and light them on fire, buy a horse lol.

[@markscott4881]

@ Ethan Hilton Be careful what you ask for, horses don’t eat hay they eat money. They take patience and perseverance that most only think they have. Plus you’re committing to a creature that cannot just be boarded and forgotten at the stable. I got my start as an exercise boy near my home because folks thought they could just board them and ride once a year or so. It was one of the most rewarding and challenging (often painfully so) times of my life.

[@roberttailspin6330]

@@markscott4881 The, "(often painfully so)" part... yup... you're gonna bleed. lol

[@ethanhilton915]

Thank y'all for your insight and input. It's much appreciated. My father was a wrangler and horseman so I was raised around it. I just chose to rebel as a stupid teenager and ended up with a family of my own and a career in the corporate world, riding a desk. Now my wife and I are empty nesters and looking at the back half of our life. We are working a plan for a piece of land in the mountains and a final home with a stable barn and a couple of horses to care for, work with, ride and bond with. Apparently, Dad's life ended up sticking after all. I've ridden many, many times but I'm not about to take on the responsibility of caring for a horse for the rest of its life with blinders on. Need to approach it realistically, eyes open, and ready to work and earn it. So I’m trying to learn and soak up as much as I can and not come off as one of those folks who looks at this as some sort of leisure time status symbol. I take this commitment very seriously.

[@deanjenkins4716]

Oh God! So true!

[@cw7422]

Great advice.

[@kurtreinhardt6789]

Sound common sense advice as usual- great video- keep up the great work

[@arisonagee7319]

Could you use your own saddle and gear since you’ve already got it set up for you

[@Texas.Tactical]

That’s something to talk about with the outfit before booking. Each outfit is gonna be different.

[@billemshoff9335]

If you want to leave at 10 00, why don't you just say be here at 9 30 and remove all obstacles?

[@timpedercini8894]

Is there anything you could, or need to, add for a pack horse hunt into high country. You've mentioned that you've wrangled for outfitters. Thanks.

[@Peter-od7op]

Hi i was wondering if you saw the Documentary. Unbranded. I just watched it on you tube

[@wyatt9276]

Video on spurs would be nice!

[@petesakes1985]

Grown up we was always taught being on time is being late And if you're late you might as well not even show up

[@fredmagoo4133]

Could you do a video on how much ammunition you take as a outfitter into say the Thorofare wilderness?

[@shaunroberts9361]

Common Sense here people. And the CEO of the Dry Creek Wrangle school is talking the truth. Most Wranglers get food & board and that's it. So cash talks and BS walks.

[@lewie7820]

It's common sense. It's a shame some don't have it........

[@billmcintosh7440]

I always tip 20 percent plus in cash!👍

[@vonnaposey1434]

This is GREAT info. I got the opportunity to go on a 6 day ride. Fortunately I'd brought cash for tipping. We had 5 people wranglers including the owner and his dad who'd been the prior owner. What would have been an appropriate amount of money to tip? Does the owner get tipped? I'm in the service industry and it's perceived that if you own the business you don't get tipped. What's your thoughts?

[@DryCreekWranglerSchool]

15-20% would have been a good tip, just like for good waitresses or waiters. And no, owners and managers are not expected to be tipped

[@vonnaposey1434]

@@DryCreekWranglerSchool thank you so much for your answer. I'm planning another trip in July and I want to be someone they know appreciates their hard work.

[@torreypine]

One of my favorite sayings from Randy Newberg, professional hunter: “If you can’t get the mattress off your back, I can’t help you.” (paraphrased)

[@JAFOSoCal]

The best information was #4~ Please ALWAYS tip in CASH! Generously! 1-3 are common sense..... some need to be reminded~

[@gerhardvanwaltsleben8944]

Lekker man lekker 🇿🇦

[@adhdandme]

Cash is king and a man’s time is important

[@sharongruener6078]

Go info. Thanks. Blessings.

[@hhlagen]

👍

[@moisesmunoz5895]

You sound a lot like Glenn ohrlin. Give his music a listen

[@danasmith3288]

Bang on Dewayne

[@gregknight293]

The four topics you mentioned are just plain common sense courtesy. But then, too many folks these days have been raised with no courtesy and no common sense. Sad but true.

[@Peter-od7op]

I have never be on a horse. Do they have a way for someone like me to ride oneday

[@comesahorseman]

👍👍

[@franktillman482]

Can you say the brand/model of your hat please?

[@DryCreekWranglerSchool]

It was made by Rand’s custom Hatters, and the shape as my own shape that I did myself.

[@lauraalbertson7821]

P.S. So speaking of giving, do we give to You and Momma without the middle man ? Do you have a P.O. Box or somewhere you can receive all the money? 😇

[@willraven7]

Most people

[@beeamerica5024]

I thought that look like Tennessee

[@williebeale3265]

Never been in this wrangler world ! Off shore Gulf Stream 1st mates get 20% cash or u will never fish on that boat again! Wrangler/mates make the experience!

[@brianandglendaharkin9457]

👍🏻🇦🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿

[@johnjacobs4207]

I'm still laughing

[@jamesolsen350]

Be a BIG TIPPER 25% is more like it in cash.

[@ezo4544]

Is it just me or was he beating s dead horse? 😂

[@jnw60]

Don't tip a hunting guide a knife. Probably already owns one.