Absolutely true to the letter Sir . I have a small gardening business and mistakes 1 through to 5 are so right i can relate to them all . its been worse since lockdown and having more excuses with bank transfers not coming through to me and having to chase clients up for settlements its embarrassing at times . After all if their employer didn't pay wages into my clients bank accounts on pay days there would be hell to pay
@Premier_lawns_official3 жыл бұрын
It's not always easy!
@bchgardenservices5 жыл бұрын
Another good topic. I am getting the feeling you are putting a lot of thought into the subjects of your videos. Like to add a number 6:- Get paid for materials up front. A non-paying customer with a lot of materials can bankrupt a young business. Impressed with the little etesia, that was chomping its way through a lot of grass. I am tempted to one for their famed wet cutting ability - need it this year!
@Premier_lawns_official5 жыл бұрын
Love the wee mower. It's good for the smaller lawns. Fantastic in the wet. Though if my mechanic watches this he might throw a spanner at me next time I leave it on for service.
@johnmoloughney47383 жыл бұрын
Great video & very good suggestion from BCH Garden Services re paying for all materials up front. I remember a self employed plumber in Dublin years ago & he worked on that principle, the customer had to supply all the material & he needed payment every two days. His clients were paying for his expertise and were falling over backwards for his services. He was never out of work.
@bigjay249103 жыл бұрын
Great video, absolutely Spot on. Learned all of these lessons after my first year. My first year was by far the hardest financially and physically because I was doing anything and everything to get work in. Second year I dropped all of the messers and late payers and started choosing the jobs I “wanted” to do and increased my prices. The first year will either make you or break you.
@Premier_lawns_official3 жыл бұрын
The first winter is make or break
@bigjay249103 жыл бұрын
@@Premier_lawns_official I started in winter part time, just did tidy ups and got a few regulars for maintenance out of it. As soon as spring came I left my job and went full time. Haven’t looked back since
@ipodgooroo2 жыл бұрын
I'm still only 4 months in full time. But I quite often chase work that I don't actually want that much and I'll often feel pressured into charging a bit less because I'm new
@stevenbedford22135 жыл бұрын
Thanks for the advice... I'm looking at settings up my gardening business next year and your videos are a wealth of valuable information and quality advice! Keep up the good work and wish you all the very best in the future!
@Premier_lawns_official5 жыл бұрын
I love working for myself, every day is different and has new challenges. My top tip - expect your costs to be higher than what you planned.
@WalterFinleyFree2 жыл бұрын
did you set your gardening business up?
@windowgleamcleaningservice39945 жыл бұрын
Another good video Robbie. I run a window cleaning business, but so much of your advice is transferrable to other service providing businesses.
@Premier_lawns_official5 жыл бұрын
I agree 💯 percent, there are a few window cleaning KZbinrs I follow and their advice is excellent and is definitely transferable too 👍 Thanks for the comments 👌
@donkeyworkltd20875 жыл бұрын
People do try it on. I was contacted some time age and asked how much I charge, I said that I would come and see them. I didn't go in the end when they started talking about the price if it was only 3/4 of an hour.
@Premier_lawns_official5 жыл бұрын
From my own experience, if someone starts the conversation with "how much does it cost" or similar it's usually a good indication that they will be price sensitive and most of the time won't buy from me.
@frankholehouse13933 жыл бұрын
100% correct I've got rid of all the bad ones, I no longer have stress .
@Premier_lawns_official3 жыл бұрын
The bad ones take up a lot more time than the good ones
@johnshannon39892 жыл бұрын
Hi Robbie, that's really sound advice you gave there. You really know your job also. Best of luck. BTW. I smashed that like button.
@Premier_lawns_official2 жыл бұрын
Thanks John 👍👍
@davel8314 жыл бұрын
Robbie great video again, I wish you all the very best with your business. If you ever come to Liverpool I would buy you a beer and love to hear more about your amazing skill . Take care mate !! You give me as a amateur so much advice for my home lawn so carry on the great videos mate!!
@Premier_lawns_official4 жыл бұрын
Maybe one day!
@leedsjetwashing67603 жыл бұрын
What about ye Robbie! All very true and applies to any 'service' business. Just working my way through all of your videos. Keep up the good work!
@Premier_lawns_official3 жыл бұрын
Thanks 😍💪😀
@leedsjetwashing67603 жыл бұрын
@@Premier_lawns_official I grew up in Holywood. Small world...
@Premier_lawns_official3 жыл бұрын
Small world indeed. Are you just starting up or have you been doing it a long time
@leedsjetwashing67603 жыл бұрын
@@Premier_lawns_official ive done this and lawn care for 15 years. I had a stint with a lawn care franchise but couldnt get on with them. But ive had my share of difficult customers. Once you get hardened to writing off customers and sometimes debt and get it into your head that theyre just time burglars you can push on with the ones that are happy to see you and pay promtly. As you put good customers on you bin the rubbish off. Its just a numbers game.
@stevenbell40534 жыл бұрын
Great video. You've hit the nail on the head with all 5 points.
@aleksandarmiler66903 жыл бұрын
Hi there, Nice video like always, open my landscaping and gardening maintenance business 5 months agoo and I must confess that I'm struggling a big time to find new customers.
@Premier_lawns_official3 жыл бұрын
Once you first start up it can be hard, for the first couple of years I did flyers when I was still quiet. Your best to spent a little and get the flyers designed for you. You may think yours is as good as the ones they will design but 99 percent chance they won't. Any spare time flyer around the areas you currently work. That is the best way to grow a profitable round. Lots of gardens all close to each other
@starkhorn26263 жыл бұрын
This is excellent advice applicable to all businesses, thank you for sharing your experience and knowledge
@Premier_lawns_official3 жыл бұрын
your welcome
@Figure11_Home_and_Garden5 жыл бұрын
You talk some sense there. Good advice, freely given. Thank you.
@Premier_lawns_official5 жыл бұрын
Hi Russel, I'm a firm believer that we are all on KZbin to learn. Thanks for the comments 👌 👍
@martyndorr51214 жыл бұрын
Few months back I decided to start my own gardening business, to be fair its not going to bad, its just lawn mowing, hedge Cutting, general tidy ups, i’m looking to go into lawn care, I live in Worcester uk, could you give advice maybe on courses/ training or if I do need any, I have been watching your video’s and they have been great. Cheers
@Premier_lawns_official4 жыл бұрын
If you are only starting out. I would advise sticking to general gardening until you get going. What I do is pretty specialised
@paulhanson60085 жыл бұрын
Appreciate the content / upload. You sound like a decent hard working fella:)
@Premier_lawns_official5 жыл бұрын
Thanks for the comment 👍😁
@joegardener42963 жыл бұрын
Spot on.
@Premier_lawns_official3 жыл бұрын
Thanks Joe ❤️👍
@bcpbrennan3 жыл бұрын
Wise words 👍👌
@Premier_lawns_official3 жыл бұрын
❤👍😁
@jugbirsingh69994 жыл бұрын
Love your music Robbie. Another great video 🇬🇧 leicester
@vespamorelli70904 жыл бұрын
Great advice Robbie, what would you advise though about when is best to get paid ? Before or after the work ? Probably depends on if client is new or existing I’d expect.
@Premier_lawns_official4 жыл бұрын
Most client's would want to pay afterwards as that keeps them in control
@alandenton59604 жыл бұрын
Hi Robbie I'm starting garden round end of Feb what's the best van to get please.
@Premier_lawns_official4 жыл бұрын
Hi Alan Check out this website landscapejuicenetwork.com/forum/topics
@aidanbrett87443 жыл бұрын
Top man love the vids.
@Premier_lawns_official3 жыл бұрын
Thanks, Aidain!
@semtexgamer44204 жыл бұрын
I’ll really like your videos!! Very helpful.
@Premier_lawns_official4 жыл бұрын
Thanks!
@wlgmwestlothiangardenmaint55275 жыл бұрын
love watching your videos, thanks for taking the time to carry out.. never a truer word said on this clip.
@Premier_lawns_official5 жыл бұрын
Thanks for the comments, I hope your having a great season :)
@wlgmwestlothiangardenmaint55275 жыл бұрын
@@Premier_lawns_official this has to be my busiest yet ive actually had to stop taking work on as so much on. some extra staff and better weather would make all better. hopefully your business is booming also. always enjoy your clips always good to know others go through the same as yourself and also never stop learning new things from other good guys like yourself
@jmcexteriorsolutions60035 жыл бұрын
Good video with great advice
@kevinogrady94463 жыл бұрын
Robbie with the dating advice and business advice. What a legend
@Premier_lawns_official3 жыл бұрын
Dating lol 😂
@kevinogrady94463 жыл бұрын
Can I email you I'm 19 and have started my business and it's keeping me so busy. Need a van now next thing lol.
@jayluas76265 жыл бұрын
Great stuff robbie keep it up 👍
@Premier_lawns_official5 жыл бұрын
Thanks 😊
@ryanhollocks7524 жыл бұрын
Been watching a lot of your videos recently, really enjoying how in-depth and the content. I’m looking to set my own business up, coming from a trades background I believe the skills to be transferable. Just looking for an ideal mower, something not drastically expensive though. Have you any recommendations? Thank you
@Premier_lawns_official4 жыл бұрын
Hi Ryan Are you looking for a stripe?
@ryanhollocks7524 жыл бұрын
Premier Lawns I am, but I’m also not sure, as I’ve never ran a business in this type of work I’m unsure of what customers would prefer.
@Premier_lawns_official4 жыл бұрын
Honda ivz is a popular mower for the money, weibang is also worth a look. The most important thing is dealer support
@ryanhollocks7524 жыл бұрын
Premier Lawns that is great, thank you very much for your advice. Keep the videos coming 👌
@Premier_lawns_official4 жыл бұрын
Think about who your customers are likely to be. Do you live in a rural location with big gardens or do posh areas - a roller is more suited for this type of work. But not always necessary. Roller mowers cost more to run. The roller always gives trouble after a few years are you in a city and all the lawns are smaller, smaller mower in and out...
@alexhogan14 жыл бұрын
Love the videos. Can you tell me how much you charged for the cut you’ve done in the video. Just as as example 👍
@Premier_lawns_official4 жыл бұрын
Hi Alex, I have had to stop talking about what I charge as my local competition watches all my videos.
@galdessa14 жыл бұрын
Two kids would of done that for two Mcdonald meals. I always used to cut the lawns down our street for a bar of chocolate each. When I got older I would get offered other things from the women.
@Premier_lawns_official4 жыл бұрын
@@galdessa1 interesting 🤣😂
@aidanbrett87443 жыл бұрын
Steffan what kind of things are we talking about. Was she grooming you. First kitckats then what?
@RC-oi1gg3 жыл бұрын
Where do you stand legally with non paying customers? Do you stipulate payment terms in your invoice? i.e. 30 days etc.
@Premier_lawns_official3 жыл бұрын
Yes, full T&C with every quote via email.
@amlitio9733 жыл бұрын
w is the best pick up for the garden maintenance?thx
@Premier_lawns_official3 жыл бұрын
Best pick up?
@amlitio9733 жыл бұрын
@@Premier_lawns_official yes sir.
@Premier_lawns_official3 жыл бұрын
@@amlitio973 Sorry I do no understand your question
@amlitio9733 жыл бұрын
best truck to use for the garden maintenance,l know mi english is terrible😥😭
@LawnRight4 жыл бұрын
Had my fair share of slow and non-payers over the past several years. Easier to move on, although it's hard to forgive and forget. I have one right now who owes and numerous messages and promises, yet silence when it's time to pay....Probably half a dozen over the years, so we've managed to minimise things with goods communication. Essentially as soon as we are aware it's a poor payer.. it's "money upfront" policy from there on in.
@Premier_lawns_official4 жыл бұрын
Cashflow is king. Do you use any software to manage things?
@LawnRight4 жыл бұрын
@@Premier_lawns_official not yet .. spreadsheet for everything. Its fairly advanced but the mrs runs the office while I work on lawns and shes not convinced on software but I do see it being essential soon
@Premier_lawns_official4 жыл бұрын
I use software called jobber, it does an amazing job kzbin.info/www/bejne/garOhIidp8SHa9U
@chriswright5794 жыл бұрын
Hi i really like what you are doing it's very interesting. Have you got any advise on hiring staff?
@Premier_lawns_official4 жыл бұрын
Chris you have to kiss a few frogs before you find a prince. Good staff are hard to find and even harder to keep. I ask anyone that is coming for an interview to come in what they feel comfortable in. If possible get them to fill in an application form as you will learn a lot more about them. Lastly always ask them what they know about your company
@chriswright5794 жыл бұрын
@@Premier_lawns_official that's very true. I had a chap help me for a few years but sadly he got I'll. I'm reluctant to get someone new as it would push the turnover over the vat threshold. Has this been an issue for u? Perhaps u could do a video on that side of the business. Do u do 0 hr contract for example. My other worry is if they go sick and u have to pay em. Or do u just do statutory sick? Great idea about the application form. 👍
@Premier_lawns_official4 жыл бұрын
@@chriswright579 I'm still under the vat. I do very little landscaping so that really helps. The lad I have at the moment is currently casual though as soon as he gets his licence I will be making him full time. I have been really lucky and had a few good lads but have always struggled with keeping them, last year went the apprentice route and it's much easier
@chriswright5794 жыл бұрын
@@Premier_lawns_official cheers for the advice. I'll be sure to follow your channel
@Premier_lawns_official4 жыл бұрын
@@chriswright579 Thanks!
@blank-dr2kx3 жыл бұрын
Tbf #1 is a learning curve for everyone
@Premier_lawns_official3 жыл бұрын
Thanks
@joshuabush25693 жыл бұрын
Absolutely nothing worse than chasing up payments... Gardening is a hard job and if the customer can't appreciate that and at least pay on time then they're not worthy!
@MagillGardenservices19644 жыл бұрын
Robbie , think you should get yourself a pair of lifters for the guy raking the grass !!
@Premier_lawns_official4 жыл бұрын
Hey Drew, I'm not a bag fan of those.
@TheMonkeypigs4 жыл бұрын
Hi Robbie. Love your videos and Would love you to look at my lawns for me and get them into shape. Would you look at them in moira? Hope it’s not too far out and I’ll compensate you for the extra travel no worries
@Premier_lawns_official4 жыл бұрын
What size are your lawns?
@TheMonkeypigs4 жыл бұрын
Premier Lawns I would guess at over 100sm between the two. It’s front/side and rear
@Premier_lawns_official4 жыл бұрын
@@TheMonkeypigs sorry I wouldn't travel that far for a lawn unless it was a lot bigger (1000m or more) it's not worth it for me as I run as a two man team, not just my time but my employee too
@TheMonkeypigs4 жыл бұрын
Premier Lawns that’s a shame
@Michael-kg8ef5 жыл бұрын
👏
@mackthomas87505 жыл бұрын
Fantastic video as usual I don't want to be rude but I have no idea how to price grass cutting how much should I charge for a 250 square metre lawn for an edge mow strim and blow
@Premier_lawns_official5 жыл бұрын
Probably around £25-35 mark. Depending on how many are close by, access etc
@mackthomas87505 жыл бұрын
I've been charging £9 how can I up my prices should I give my customers a letter or tell them face-to-face
@Premier_lawns_official5 жыл бұрын
@@mackthomas8750 there is a v.good chance if you up the price to something closer to the figure I said your going to be short of a lot of clients. Why not look for more clients and slowly replace the ones that make you the least amount.
@mackthomas87505 жыл бұрын
@@Premier_lawns_official thank you so much for all the helpful tips you've been giving me I really appreciate it
@macinead74 жыл бұрын
@@Premier_lawns_official I'm the same Robbie. It's the fear of not getting the customers. I worked with a friend who has been gardening for 10 years and I'm just starting out. I've got all the gear but I was amazed at how much he was charging and how much I was charging and doing miles more work. Love the vids. Your the best at saying it as it is. 👏👏👏
@tom50015 жыл бұрын
Who is your supplier for sand soil mix? Stanely emerson just laugh at small amounts.
@Premier_lawns_official5 жыл бұрын
I use the other brother 😉
@amvespinosa2 жыл бұрын
Is he drunk? Can't understand a f*n word
@Premier_lawns_official2 жыл бұрын
There are subtitles for people that don't understand norn iron
@amvespinosa2 жыл бұрын
Thanks bud i was just joking i should delete my comment bcus i sound rude
@Premier_lawns_official2 жыл бұрын
@@amvespinosa Listen its no problem, this is one of my earlier videos, back then I had no idea how to record sound. It's all good
@greenerlawns19404 жыл бұрын
Hi, how do you go about disposing of garden waste .....is it a case of asking to leave it at the customers home if their happy to accommodate it or do you factor into your charging of disposing it at a recycling centre. Are there any hints or tips you can offer as our local recycling centres will charge a lot for a commercial businesses to just drop of moss, clippings etc...
@Premier_lawns_official4 жыл бұрын
Use a clients bin as much as possible. Take away the rest