52 in. Ashby Park Installation Guide

This video covers the complete installation of the 52 in. Ashby Park Ceiling Fan by Home Decorators Collection. You can use the links below to fast forward to any step in the process.
Preparing the mounting bracket 2:33
Installing the mounting bracket 3:10
Preparing the remote and receiver 4:06
Preparing the motor prior to hanging 4:58
Hanging the fan 5:26
Wiring the fan 5:44
Attaching the receiver to the mounting bracket 6:57
Attaching the fan to the mounting bracket 7:16
Attaching the canopy ring 8:07
Attaching the fan blades 8:17
Attaching the light kit pan 9:24
Attaching the LED module 10:37
Attaching the light shade 11:46
Operating the remote 12:15
Reverse switch 12:57

[@toddk.3257]

I like that your instructional videos are straight up instructions. No blabbing and trying to be entertaining. I just need to know how something is done, and you show how to do it. Thanks!!

[@ceilingfans101]

You're welcome! Thanks for watching!

[@luzdelcielo]

Just put a ceiling fan up for the first time. Thank you for the video. Much better than the written instructions for us non electrical experts

[@dreday1933]

Amen😂

[@vzndave]

This is the second Ashby Park Fan I have installed in my house. Truly one of the easiest to install thanks to this video. Thank you.

[@ceilingfans101]

That's awesome to hear! You're welcome!

[@Professor5180]

Just curious but do you enjoy the lighting? Is it more of a spotlight or does it light the room? Thx

[@vzndave]

@@Professor5180 the light is good but I also have recessed lighting in my living room so I don't use the fan light often. I do use it in my dining room. I like the different temperature settings too.

[@Professor5180]

@@vzndave Just picked one up for my bedroom. Thanks for your input!

[@carlottaheyliger7695]

You give the best instructions and the video shows details. I am a 64 year old woman and got it done it took a few hours but I did it Thank you very much I appreciate you.

[@ceilingfans101]

Thank you, and that's awesome!

[@front_man001]

Thank you Sir! My fan came with no instructions and your video guided me from start to finish. Thanks

[@ceilingfans101]

We're happy to hear that the video helped. If you want the manual, it can be downloaded from the product page on home depot's website.

[@tanzaniahaynes154]

Stayed up tonight to remove my old Craftmade ceiling fan w/o light, to this exact fan w/ light. I was worried it wouldn’t work, but I followed this video to the T and I now have a faster fan w/ overhead lighting (finally)! Easy to understand instructions and not to fast/hasty explanation. 10/10.

[@ceilingfans101]

That's awesome to hear! Good job! Enjoy your fan!

[@carotech1973]

This is going to be my Saturday project (Tomorrow). I'll post an update afterwards !! Thank you for such wonderful and instructive video !!.

[@ceilingfans101]

How did it go?

[@carotech1973]

@@ceilingfans101 Thanks for the follow up. The short answer is that I managed to get the fan installed thanks to your video. I did not even look at the manual. The only thing the threw me off is that I have 2 hot cables (Red and Black) from the ceiling and the fan only has 1 red cable. The solution was to use one of the 2 from the ceiling + the white cable + ground and it worked perfectly. Thank you !!! 😀

[@quartamill]

This video was extremely helpful and useful for putting my fallen fan back up lol. Thank you!

[@ericems2]

Incredibly helpful clicked on the wrong one video without the remote ☹️ All good easy fix thank you

[@sibymathew83]

Thanks for the video. Very detailed and very easy to follow. I used it to figure out how to install new blades after I accidentally broke my fan blades.

[@ceilingfans101]

You're welcome! We're happy to hear that the video helped.

[@imBonzarrr]

Superb and very clear video! Thanks a lot! I was able to complete the installation myself and save some 💴

[@ceilingfans101]

That's awesome to hear!

[@fobbitoperator3620]

This video was amazing. Helped me do electrical stuff, as I have always in the past hired electricians to do this work. Thanks for the excellent lesson!

[@pammyb.5969]

Thank You! Your instructions truly help with installing my HD Ashby Park 52inch fan.😊

[@ceilingfans101]

We are happy to hear that the video helped.

[@SuperScameron]

Thank you so much. My husband just install this fan and no issues. It is quite and everything works. The only thing is the remote is so tiny lol, but everything works well.

[@ceilingfans101]

We're glad the video helped! Enjoy your new fan!

[@TheGeoffmorgan]

Fantastic video. A completely inept future dad put up this fan in a nursery with no problems

[@ceilingfans101]

Glad to hear that! So, 1.) you're obviously not completely inept :) and 2.) good luck with the new family addition!

[@Pythonzzz]

Perfect way to do an instructional video. Clear and to the point with good video. Thanks for sharing!

[@ceilingfans101]

Thanks, John!

[@LauraJennings-o9c]

Thank you for having such a great step by step video! I was able to swap out the ceiling fan all by myself! First time ever! 🎉

[@ceilingfans101]

That's awesome to hear! Congrats!

[@eivetsnod]

Your video was great. I had my phone out, and I went step by step right along with you and it installed perfectly. Thank you very much!!

[@2realtootrue4u53]

I put up four of these with confidence thanks to this easy to follow and understand video. THANK YOU!!!

[@ceilingfans101]

NIce! That's great to hear! You're welcome!

[@gurminderbehniwal3935]

This video made the fan installation feel like a breeze. Amazing job of explaining things.

[@ceilingfans101]

That's great to hear!

[@trojannatiom]

“Nice tall drink” lol. Awesome video!!! Thanks for this much needed video.

[@fishguyis]

Fantastic video! Clear, concise and easy to follow along.

[@cookingwithkiron4161]

Thanks for the clear and precise instructions. I am a hero now !! Cheers and thanks again.

[@MrDan1988tube]

Awesome video you walked me through it better than the book did 👍🏼

[@danbrunski469]

Excellent video, beats reading the installation guide.

[@tyajx]

This video helped out a lot! Very clear, easy to follow steps. Thank you so much!!

[@jenes440]

The video was very helpful and very well done. Thanks for demo.

[@ceilingfans101]

Thanks and you're welcome!

[@janinahughes7470]

Installation is very intuitive, however, this video is perfect!

[@ceilingfans101]

Thanks!

[@golfandtrade]

Excellent video

[@ceilingfans101]

Thanks!

[@erikhughes8715]

Great video, just installed my fan and it looks great. If your electric box is fiberglass, even though it says it will hold up to 50 lbs. I recommend switching it out for a fan rated metal box, the screws in the fiberglass boxes strip out easily. Thanks for the video.

[@ceilingfans101]

Thanks for watching and we're glad the video helped! Great tip on the outlet box.

[@JamesSmith-qh3yf]

Thanks!!!!!! That was a fantastic step by step instructional video......

[@MarieGirlish]

Excellent guide! Just put up mine following your video! 🔥

[@mrdowjones6986]

Thank you for posting this . I just installed mine with you're help ,thank you

[@ceilingfans101]

Awesome, good job!

[@DeterminedDev]

This helped me soooo much. Exactly what I needed.

[@ceilingfans101]

That's great to hear!

[@Wahleaf]

Great video made my life easy for a first timer

[@ceilingfans101]

That's great to hear!

[@brandondrescher2182]

Great video and helpful install instructions. Thanks

[@TheMpchulo]

Great installation video... thanks for the help 👊👍..

[@willievela4612]

thank you very much box did not have instructions. this video helped so much..

[@ceilingfans101]

You're welcome! We're glad to hear the video helped!

[@disgustinglygorgeous7175]

Life SAVER. THANK YOU

[@Samy-hh1wn]

Wow you made it look super easy I’m buying one soon

[@YinanLi-eh9fz]

Great DIY video! Straightforward! Quick question: I have 2 switches. I want to use one for the fan and the other one for the light. I also want to use the wireless module to control the fan speed . Is it possible to do that? Since the module has only one hot wire.

[@ceilingfans101]

Technically, it COULD be done, but we do not recommend it. To install with two switches, you would need to alter the wiring to separate the fan's light power wire (blue) from the receiver plug from the fan. That would allow you to wire the receiver to a switch and the light to the other switch. This would let you use the switch for light control and the remote for the fan speed control. We DO NOT recommend doing so because of the color temperature changing light kit. Wiring the light directly to a switch would omit light control from the remote and you would not have the ability to consistently control the light's color temperature. That can only be done using the remote control.

[@YinanLi-eh9fz]

@@ceilingfans101 thank you

[@davidcaines4150]

Great video. One of the best I've ever seen. I have a question for my particular installation. It seems I have a red and black wire coming from the ceiling. I capped off the red and used the black wire from the ceiling, and attached it to the red wire from the module...but, when I use my remote, I can here a clicking sound in module but the fan itself won't cycle. I'm stumped at this point! Any advise would be greatly appreciated.

[@ceilingfans101]

Thank for watching. Please make sure that the plug from the receiver is completely connected to the plug from the receiver and that all other wires connections are securely/completely connected. Sometimes, wire connections can loosen or disconnect during the installation. If that does not resolve the issue, we would suggest calling Home Decorators Collection customer service at 1-800-986-3460. Their team is pretty good at troubleshooting over the phone.

[@jimmyvillanueva1252]

Really like the fan. I’m having trouble switching the light colors. It’s at default, but it won’t let me switch to the brightest setting. Any suggestions?

[@ceilingfans101]

The light is controlled by 2 different buttons. The light on/off/and brightness is controlled by the light button on the left side. The color temperature is controlled by the CCT button to the right of the light button. To dim or increase the brightness of the light, press and hold the light button. While holding that button, the light will cycle through its brightness settings. Relase the button once the desired brightness level is reached. To change the color temperature of the light, press and release the CCT button. The light has 3 options: 2700K, 3000K, and 5000K. If the light does not respond to the CCT button, we would suggest calling Home Decorators Collection customer service at 1-800-592-5233.

[@oscarbreton6098]

I am about to install one of this at my place today. I was reviewing the manual and there is a SAFETY CABLE. You did not show that in here. I wish I can find a video on how to install it.

[@ceilingfans101]

The fan in this video is the USA version. The Canada version has a safety cable as regulated by Canada. The safety cable is pretty straight forward, Just screw the Jscrew into the support structure and loop the safety cable on.

[@oscarbreton6098]

@@ceilingfans101 I did not know about this versions. Thank you for the reply!!

[@AustinReavesCousin]

Great video, thank you!

[@ceilingfans101]

You're welcome!

I just installed this and I feel like its not giving too much cool wind. Is it too high? I love in the Caribbean and I need cool air all day long. FYI: its spinning counterclockwise.

[@ceilingfans101]

For optimal performance, the fan should be installed so that the blades are about 8 ft from the floor. The default reverse switch position is switch left. That should create a downward airflow. Switch right would create an upward airflow for use during the winter months. Either way, ceiling fans, in general, do not create cool wind. Ceiling fans create a cooling effect when the breeze contacts perspiration on the skin. They circulate the air in the room, so if the air is hot, the fan will just circulate hot air.

[@artistictalent]

I installed this fan in 3 rooms. Alllll the fans are affected by a remote from one in the other room. If someone's turns on the light or increases the fan speed in 1 room, the other 2 get affected. How can we make the remotes only affect the fans for the room it's specifically in??

[@ceilingfans101]

Each remote and receiver pair need to be set to a unique dip switch setting so that each remote only controls the intended fan. This is covered in detail in the video. Fast forward to the 4:06 mark "Preparing the remote and receiver"

[@michaelmorales586]

Thanks for the great video! Our previous fan was a two switch set up. One for the light and one for the fan. With this fan, the remote works for both the light and fan. Now only one switch controls the light and fan together. I have black, white, copper and red coming out of the ceiling. The fan only has the red and white. Any recommendations to get both switches working?

[@ceilingfans101]

We would suggest just connecting the receiver to the house black as shown in the video and not connecting it to any switches. With this fan, the receiver remembers the last setting for the fan and light. If you connect it to a switch, every time you turn the switch on/off, the light will change to the next color temperature and you will need to select the color temperature again. Connecting the receiver directly to the house power (black) avoids this issue. At most, you could connect the receiver to one standard on/off toggle switch, but again, the light control would be affected. We would not recommend setting this fan up with 2 switches.

[@LittleTreeX]

Having a remote is a nice feature, but requiring it to use the fan properly is a pretty terrible solution. I am highly considering returning all these fans!

[@guidozamorano8951]

Well done, thank you, very helpful

[@lokococo806]

Good video, thanks for explaining. Helped me out alot

[@ceilingfans101]

that's great to hear!

[@rjsaldivar526]

I have screwed in the 4 screws to mount the motor and no matter how tight I get them the entire fan still rattles. It is definitely the motor rattling against the black ceiling mount. Any suggestions?

[@ceilingfans101]

It sounds like the outlet box may not be completely tightened. If all other hardware is completely tightened, the outlet box seems like the only issue. If that does not resolve the issue, we would suggest calling Home Decorators Collection customer service at 1-800-986-3460. Their team will be able to get more information to help troubleshoot.

[@tarnole55]

Great video. Finished one fan and Adding a second fan but, for this one, the ceiling has extra wires. Ceiling: Ground, white, black and red. Fan: ground, white, and red. How do I wire this?

[@ceilingfans101]

We would suggest just capping the red wire from the ceiling and connecting the receiver red wire to the house black wire. We are not licensed electricians and can not advise on specialty wiring and would suggest contacting a licensed electrician if you are not sure about the wiring. That being said, typically, a red wire is a switch wire. If that is the case, if the switch is a standard on/off switch, you can connect the receiver red wire to the house red wire and cap off the house black wire. That would allow you to turn the fan and light on/off using the switch. Please note that if connected to a switch, the light's color temperature may change if the switch is turned off then on rapidly (within 4 seconds).

[@Ivan-wz6gy]

Thanks..!!! Very well and informative video…

[@virgilvillaroman854]

I just installed my fan following the video instructions but it will not start. I just the wiring and looks ok. There is power as well. Any suggestion?

[@ceilingfans101]

Is the light installed and connected? If you are trying to test after making the wire connections, the fan will not operate until the light kit is connected. Also, make sure that if the fan is connected to a switch, that the switch is turned on. If those tips do not resolve the issue, we would suggest calling Home Decorators Collection customer service at 1-800-986-3460.

[@freddy3190]

excellent ..well done..and i just finished...Wine time.. Wow the light is very bright..Reminds me that I am back doing surgery again at the hospital... no dimmer light here... If I had to say something, how about a candle lite mode. Something more romantic... Thanks... last question, we have a wall toggle switch with a dimmer, do I have to change the wall switch?..

[@ceilingfans101]

Glad the video helped. For a romantic mode, set the light to the 2700K setting and dim it down.

[@dpeat]

Much appreciated!

[@mexicolindoyquerido1570]

Excellent video ! Thank you

[@jeffl.7978]

Thank you for the video. Is that a way to remove the light shade? Reason is I want replace LED module as it doesn't work anymore. I tried to remove it but it won't twist at all.

[@ceilingfans101]

it may help to knock lightly around the edges (like knocking on a door). Then push up a bit when trying to untwist the light shade. It also may help to wear rubber or latex gloves and hold the shade on the outer edges.

[@jeffl.7978]

Thank you for your recommendation. I'll try it out.

[@JELO110]

I like the daylight color but don’t want to switch it to that everytime I go in the room anyway to change the factory color????

[@ceilingfans101]

The best way to operate the fan and light is to use the remote and not use a wall switch. If you use a wall switch, the color temperature may change each time the switch is turned off/on. There is no way to change the default setting.

[@JELO110]

@@ceilingfans101 oh ok thanks for the info!

[@scottnelson1421]

Excellent guide!

[@11seventy77]

Hey! Thanks for the video. I need some help. I have two of these fans in my apt and the remotes are wonky. The remote in the room will activate both fans when i onlu want to control the one. I see that theres frequency settings but idk where to start. Also any tips for why either of these doesnt actually dim? Its either on or off. Just moved into this place, these are the fans installed.

[@ceilingfans101]

Each remote and receiver pair needs to be set to a unique dip switch setting to ensure that each remote only controls the intended fan. This is covered at the 4:06 mark. Since the fans are already installed, you will have to remove the canopy ring by twisting coutnerclockwise, and then unscrew 2 of the standard screws and loosen but not remove the 2 screws in the J slots. Then, you will be able to twist the motor housing to remove it from the mounting bracket which will give you access to the receiver. To dim the lights, press and hold the light button on the remote. While holding the button, the light will cycle from bright to dim to bright again. Release the button once the desired brightness level is reached.

[@100Milllion]

I have the span but I'm having a little problem with programming. I don't know how to program the remote. We have two of these fans in the house and I want to program them differently on different frequencies I noticed that the program allows it to do that. But I don't know how to program it I have heard that you turn the light switch off do something to the remote turn it back on or something like that to program it. Could you please help me with that.? Thank you

[@ceilingfans101]

Watch the video at the 4:06 mark (preparing the remote and receiver). That section shows how to change the frequency if you have 2 of the same fan. You just need to set the dip switch settings for each remote. That will ensure that each emote only controls the intended fan.and receiver pair to a unique setting. That will ensure that each remote only controls the intended fan.

[@harvendarbains3864]

Very good instructions. However, failed to speak to the installation of the safety cable (which is key) which pretty much requires two people to install it safely.

[@ceilingfans101]

Thanks. The safety cable is a Canadian requirement and is covered in the Canada version of the manual. We do not cover the safety cable because this is the US version and the safety cable is not included. The addition of the safety cable should not require a second person. The steps for the safety cable are to screw a wood screw into the joist and loop the safety cable onto it. That can be done while the fan is hanging on the hook of the mounting bracket.

[@mack009]

Easy and fun !!!!!!! Thanks

[@Ghostray33]

Very useful!!

[@rainav1885]

Please help! My Ashby Park ceiling fan receiver only has 3 wires: white, black and yellow (that's the antena). And my ceiling only has 2 wires: black and yellow. Which wires should I connect together?

[@ceilingfans101]

We really can't answer without knowing what the yellow wire is. We would suggest calling a licensed electrician to make sure the wiring is connected correct. The wiring from the house should have a hot wire (typically black) and a neutral wire (typically white). The yellow may be a neutral wire, but it could also be a switch wire. Sorry we can't be more help.

[@Obongma]

Is there an easy way to get the light cover off? I’m trying to replace a fan blade and that thing won’t budge…

[@ceilingfans101]

The easiest way we have found, if the shade is stuck, is to knock lightly around the edges (like knocking on a door, and then using some rubber gloves and holding the shade at the edge and pushing up and twisting.

[@jnjr45]

What if there's no bare house wire to connect the green bracket wire to? Can I use the white neutral wire instead?

[@ceilingfans101]

NO, the green wire is a ground wire. If you don't have a bare ground wire for the house, you can just leave the green wire unconnected.

[@enseignant]

Hi! Will be picking up this fan this week but I have a quick question: Since I have a wall switch, I have 1 ground, 1 neutral (white), 1 live (black) and 1 red (from switch) in the electrical box. Which of the black or red do I connect to the red wire on the receiver? Thanks for the answer and your video.

[@ceilingfans101]

Apologies for the late reply. We missed this question. We'd suggest capping the red ceiling wire and connecting the receiver power wire to the house live wire.

[@whodatwhodatwhodat]

🔥🔥🔥

[@alexmedina5536]

I have two of the same fans in my house. If I use the remote it will turn both of them on. Is they’re a way to avoid that

[@ceilingfans101]

Yes, the remotes need to be set at different frequencies. Watch the video at the 4:06 mark.

[@krijnabourque7614]

can you have 2 of these fan in the same home. they both work off the same remote. how do I separate the 2 remotes.

[@ceilingfans101]

You can have up to 16 of these fans in the same home all operating at different frequencies. If you have 2 fans, you will need to change the frequency of one of the remote/receiver pairs to make sure the remote only controls the intended fan. This is covered in the video at the 4:20 mark.

[@tempted35]

Thank you!

[@darkclaw7459]

Thanks for video, i have an extra red wire coming from house.

[@ceilingfans101]

We would suggest just capping the red wire with a wire nut and electrical tape.

[@seanshin574]

thank you so much~ great~~~~~~!!!!!!!!!

[@christhiansalinas2518]

Great video. Second fan I install thanks to your videos. I have a question so after installing the fan the light switch don’t work? I will always have to use the remote control? TIA

[@ceilingfans101]

Technically, the fan's receiver can be wired to a standard on/off toggle style switch which would allow you to turn the fan and light on/off at the same time. We don't recommend using a switch because if the switch is turned off/on too quickly, it could cause the color temperature of the light kit to change. For optimal operation, the fan should only be controlled with the remote.

[@ep2418]

Can you turn the light on and off without the actual fan running?

[@bigben2ful]

I have 2 light switches, one for the light and the other for the fan . With my new fan one controls both. Making me have to always have the remote

[@bluesriff]

Excellent!

[@towardme]

Very clear. Thanks!

[@ohsnapitsced]

I’m installing this fan while watching this awesome video. But my question is on my previous fan i had a separate switch between the fan and the light. Not exactly sure how to proceed from there. Should i connect to just one black and one white? And just kill one of the switches?

[@ceilingfans101]

Thanks for watching. We would recommend wiring the receiver directly to the house constant power wire (black) and just capping off the switch wire. The fan is not recommended for use with any switches due to the color changing LED. The LED has a memory to remember the color temperature setting and if connected to a switch, the light color temperature may change each time the switch is turned off/on.

[@matthewdejesus7179]

When I turn on the switch, it seems to be going thru every single light before the one I like. Is there any way it can be set on 1 color without using the remote every time?

[@ceilingfans101]

For this fan, we recommend connecting directly to the house wiring and not using a switch. The remote receiver has the memory function and using a switch will cause the light color temperature to change each time the switch is turned off/on.

[@davidhall7600]

I've installed a couple no problem, but on the one I just installed, the fan doesn't turn, but the light works. Before I uninstall and try to diagnose, is there something obvious to look at?

[@ceilingfans101]

We would suggest making sure the wiring is connected correctly and that the wiring did not disconnect/get loose during the installation. That will sometimes happen after making the wire connections. If that doesn't resolve the issue, we would suggest calling the Home Decorators customer service team at 1-800-986-3460.

[@bradgauci8573]

When I flick the switch, the light and fan turn on, but the remote doesn't work. The battery is installed, and the 3 lights above the fan on the remote light up, but pressing the on/off button, fan button, and light button do nothing. Any idea why? The fan is kinda useless if the remote doesn't work (we'd like to use the fan with the light off).

[@bradgauci8573]

Turns out the remote works but it is very hit or miss, need to point it at a specific part of the fan (I guess where the receiver is). Hardly ideal.

[@ceilingfans101]

@@bradgauci8573 We would suggest changing the dip switches in the remote and receiver to change the frequency of the fan. There may be an interfering signal in the area causing the remote signal to not communicate clearly with the receiver.

[@dwightfontenot9064]

I've got a black and red wire coming from the house. Which one do I wire to the black (hot) wire of the fan? What do I do with the other wire? Thanks!

[@ceilingfans101]

Cap the red wire from the ceiling using a wire nut and electric tape and connect the black wire from the house to the receiver.

[@lynnemenegaux7848]

I have a question about wall switch. My existing fan runs from wall switch. Will I be able to use wall switch or just remote. If remote only is the case my wall switch is just dead( no power going to it)

[@ceilingfans101]

We do not recommend using a wal switch with this particular fan. Technically, the remote receiver can be connected to a standard on/off switch, but that may cause the light color temperature to change each time the switch is turned off/on.

[@salinasb29]

What if I have four wires and 2 switches (one for light and one for fan)? The reciever only has two wires...

[@ceilingfans101]

The receiver can only be wired to one standard on/off toggle switch. If using a switch wire, you would connect the receiver power wire to the switch wire and cap off the other house power wire and switch wire. If you are noot sure about the wiring, we would suggest calling a licensed electrician to ensure proper connections.

[@tincase57]

I just installed an Ashby Park 52 in fan and when I point the remote at it and press on i just hear a single click noise from inside the housing, does that signify what's wrong, the light doesn't come on and the blades dont turn

[@ceilingfans101]

The click heard is the receiver sending the command to the fan. Please make sure that the receiver plug is properly/completely connected to the fan wire harness.

[@tincase57]

@@ceilingfans101 thanks it's working now

[@OakAthainNerin]

I have an extra wire coming from the ceiling. I have black, white, copper and also Red. What do I do with this?

[@ceilingfans101]

Typically a red wire is a switch wire. We are not licensed electricians and if you have wiring questions, you should contact a licensed electrician. That being said, if the red wire is a switch wire, you have two options: Cap off the red wire and wire as instructed in the video, or cap off the house black wire and connect the receiver power wire to the red house wire. That would allow you to turn the fan and light on/off simultaneously using the switch. Please note that if connected to a switch, the color temperature of the light might change if the switch is turned off/on rapidly (within 4 seconds).

[@OakAthainNerin]

@@ceilingfans101 perfect. Thank you!

[@ceilingfans101]

@@OakAthainNerin you're welcome. Glad it worked out!

[@brandenbrown6011]

I have tried 2 of these fans and whenever I change the fan speed it changes the color any ideas?

[@ceilingfans101]

Sounds like the wires may be crossed. We would suggest calling Home Decorators Collection customer service. Their team is pretty good at troubleshooting over the phone. They will also be able to send any replacement parts if necessary.

[@CardKid257]

I have a ground wire on the mounting bracket, bare copper in the ceiling and ground wire in the motor.... should I wire them all together?

[@ceilingfans101]

Yes, as long as the fan and mounting bracket wires are green ground wires, they should be connected to the Bare copper house wire.

[@brucew.5177]

Great video... thanx

[@dano_vision]

thank u so much

[@mattlowrey8713]

I need to check to wiring in the housing since mine isn't working. How do you remove the trim ring?

[@ceilingfans101]

The canopy ring twists off. See the installation at the 8:08 mark and then do the reverse to remove.

[@NeilCarter-du3jn]

Just installed this fan. The fan worked for a day and now the remote wont turn the fan on. You can hear the motor clicking but it doesnt turn the fan blades.

[@ceilingfans101]

We would suggest checking the wiring between the receiver and house wiring and then between the receiver and fan. Most of the times when this happens, it is signalling a loose connection. If that doesn't fix it, call Home Decorators Collection customer service at 1-800-986-3460. Their team is pretty good at troubleshooting over the phone.

[@raymartinez3826]

I’m having trouble with this, hooked up black to red on reciver and white to whit yet nothing when I turn it on

[@ceilingfans101]

Make sure that the wires did not loosen after they were connected - happens sometimes. Also, make sure that the dip switches in the remote match the dip switches on the receiver. If that doesn't fix it, we would suggest calling Home Decorators Collection customer service. Their team is pretty good at troubleshooting.

[@luisbarcenas8664]

Thanks for the great video.. Can you please help me identify the problem for a clicking sound. Mine was working fine for a week until the clicking sound started. Do you have any recommendations on what to do? TIA.

[@ceilingfans101]

Most clicking can be attributed to loose parts or wire nuts tapping inside the motor housing. Make sure the wires are tucked into the mounting bracket and outlet box to ensure they do not tap against the inside of the motor housing. Also, make sure the blades and the light kit are completely tightened. If those tips don't help, we would suggest calling Home Decorators Collection customer service at 1-800-986-3460. Their team is pretty good at troubleshooting.

[@luisbarcenas8664]

@@ceilingfans101 Thank you. i checked the blades and double check the wiring and still is making noise. I will call the cust serv. Thank you very much for your quick response!! You are awesome!!

[@JoseHernandez-sh1nz]

@@luisbarcenas8664 did you repare the sound???

[@luisbarcenas8664]

@@JoseHernandez-sh1nz I ended up returning it and got a new one. I couldn't figure out what it was.

[@blasianprincess629]

My lights are extremely low; when I removed the white cover to change the light bulb, I discovered there was no light bulb at all. How do I fix this problem?

[@ceilingfans101]

The light may have been inadvertently dimmed. Try pressing and holding the light button on the remote. While holding the button down, the light should cycle from dim to bright to dim again. Release the button once the light reaches the desired brightness level.

[@blasianprincess629]

@@ceilingfans101 OMG, that actually worked! Thank you soooo much for your help! 😁😁😁

[@ceilingfans101]

@@blasianprincess629 that's awesome to hear! glad it worked out for you!

[@AM4project]

my fan makes a clicking sound when i turn it on from the wall switch, and neither the lights or the fan work. Remote doesn't do much either, they say it might be the remote controller unit? Any thoughts? TIA

[@ceilingfans101]

Sorry in advance for the novel i'm about to write. I would just double check that all of wiring is connected correctly. If wired to a wall switch, make sure that there is only one power wire connected to the fan. I'm not a licensed electrician (and you should consult with one if in doubt), but typically, a red wire is a switch wire and the house black is the constant supply wire. For trouble shooting purposes, i would wire the fan as instructed in the video and see if the fan works properly without the switch. If it works properly without the switch, the issue is the switch. If the wall control is a fan speed and light control, the issue would be with the switch. If wiring to a switch, the only acceptable switch would be a standard on/off style toggle switch. Hope that helps.

[@tspice11]

Any way to match the remote switches if fan is already installed

[@ceilingfans101]

No, the only way to change the dip switches is to change them in the battery compartment of the remote and on the receiver which is housed in the motor housing. You will have to remove the fan from the mounting bracket to access the receiver.

[@tspice11]

@@ceilingfans101 thank you