8 Ways to Fix HDMI ARC Issues! The Ultimate Guide

[@xsleep1]

I love that HDMI was originally sold to the public as a way to solve the issue of connecting a bunch of audio cables (I won't count the DRM features) but introduced harder to troubleshoot problems than existed before.

[@danray104]

Thats true of most technologies unfortunately. More features, less reliability

[@edwardmification]

Well said Steve. HDMI is great until it isn’t.

[@robinpowlus9936]

I never had to call support for a new 3X in one week until I went to HDMI ARC. Now more issues.

[@betomena1]

Totally. I am an above average tech guy but had no idea of the sound/image synch issue with sound bars and HDMI eARC connections until I recently bought a sound bar to hook up to my new qled tv. Finally got that fixed but I kept thinking, the average consumer would be driven mad trying to deal with that type of issue. Now the rear surround speakers started turning off in the middle of watching movies/tv… freak’n annoying!

[@thunderousapplause]

@@robinpowlus9936 I give up. It’s ridiculous that these are even sold. They are such a giant fail. Even early computers were not this impossible. This is like trying to do something with FORTRAN. It’s insane and I can’t do it and I’m so mad. What a waste of 120 bucks plus at least two hours of my time probably more like four hours. dammit.

[@jeremyramos9221]

This video helped resolved my persistent issue in a matter of seconds. I called the Bose support team and none of their recommendations resolved the sound issue. They suggested that I return the soundbar and pay a repair fee, which was inconvenient. Before embarking on their suggestion, I watched your video and my Bose soundbar 900 is functioning perfectly. Thank you and I hope this helps other people resolve their soundbar dilemmas.

[@kbotah2023]

Well what did you do to fix your problems?

[@wmcomprev]

The reason that unplugging works is because many devices don't turn all the way off. They go into standby mode, so "powering off" doesn't have the desired effect when trying to solve a problem. Unplugging from power long enough to allow all the capacitors in the device to discharge will do a full power off.

[@MastrGrdnr]

I have been trying for a week to re-establish my ARC connection with no success. Your HDMI connection refresh did the trick!! Thanks so much!!

[@JustinPoggioArtworks]

After racking my brain for the last 24 hours, this video helped my find the solution. It was simply plugging the TV off the main power and disconnecting and reconnecting the HDMIs lol thank you so much for the video. It narrowed the solutions down for me. Lifesaver 🙌🏻👏🏻👏🏻❤️

[@bryanc.5552]

Thank you 🙏🏽

[@mjthethird1]

Same I have Apple TV 4K, Amazon Omni TV and Samsung soundbar and what fixed was unplugging HDMI power cycling and rep logging everything in 😂

[@boowiebear]

You just saved me. Did the HDMI reset and it all started working after trying everything. The problems started after a power outage so this was driving me crazy! Thank you!

[@MrSlidthunder]

Im going through the same issue rn. The power went out & I can’t hear anything anymore. 🥲

[@boowiebear]

@@MrSlidthunder Do exactly what he said in the video. It fixed my issue.

[@DAMCOOLDAV]

Interesting. I recently started having issues and it’s both with Apple TV and Xbox, running off separate hdmis. Wonder if it’s Hdmi to soundbar now from tv that serves all audio.

[@larrymelman]

@3:20 You seem to be confusing the eARC On/Off setting for a general ARC On/Off. My soundbar does not support any of the advanced high-bandwidth audio formats where eARC would be required. The eARC settings in the TV are Off and Auto, and I've set it Off. The sound bar is OK with that.

[@jacktheripper713]

Thank you so much. I was getting prepared for expensive repair and your video saved my wallet and my system. Seen your other videos too. Great content, great work, thanks once again.

[@bkurtin]

Thanks!

[@bmc5180]

Of all the solutions in this video, the one that fixed my problem was unplugging all power and HDMI cables...waiting a bit, then plugging everything back in. Thanks for the great content.

[@Digmen1]

yes, but is this a permanent fix or do you have to do it avery week or so?

[@bmc5180]

@@Digmen1 In the two weeks since I've done it i haven't had any more issues. I'll update this post if it breaks again.

[@Digmen1]

@@bmc5180 Thanks for that. It looked too easy to be true!

[@brookhaddy436]

Thank you so much for making this video! My Sonos Arc would no longer connect to my LG TV after a power outage. I tried to reconnect unsuccessfully for about an hour and gave up. I even ordered new HDMI cables. I was worried that the HDMI connections were damaged from the power surge and that I might have to replace either the TV or the Sonos arc. Both are obviously very expensive items. After watching your video, I simply disconnected every single cable and wire and left them that way for an entire night. In the morning, I reconnected all the wires and miraculously the sound just reconnected. Perhaps the length of time helped the TV reset itself . I am incredibly relieved! I now have the power cables connected to a surge protector. Not sure why I never thought that was important prior. Thanks again!

[@LollyCz450]

Thank you so much! I spent 2 hours including a half hour with a Geek Squad tech and I couldn’t get my sound bar to work again. I lost my remote and tried to use an old remote and somehow lost my sound. Your very first advice on checking the HDMI ARC worked. It was off.

[@JonahMatthes]

Glad it helped!

[@Striderspawn]

Exceptional contribution to human audio/video sync universal knowledge. The information, combined with the comments, was a bit overwhelming at times. Had to pause the video to let my sore hand recover from note taking. Left me with that "more than I ever wanted to know" feeling, but thankful that I had it saved to a Playlist for later reference. The only issue that's not an issue at all was chapter 8. The words were faster than synaptic functionality. Had to play it at 0.5x video speed to pardon the pun, allow my brain to sync with your video presentation speed. "If you plug cable two in your left ear, was cable 4 still in your back pocket? Or is it in your shirt pocket next to the Bic pen?": metaphorically speaking. I dropped my coffee on first experiencing the phenomenon. Great work! (I think)

[@jkennan]

Thanks Jonah. A very helpful video. I have a CX myself and, apart from an occasional sound sync issue with my Sony amp, all connections work well. However, I’ve got one annoying regular problem that I can’t seem to resolve. If I switch the amp to the TV input so that it uses the eArc-enabled CX port, I always have to go into the tv sound settings and reset it to use the eArc sound output as, for no obvious reason, the CX has always set itself back to ‘internal speaker’ since I last used the input. It’s easy enough to switch back but annoying to have to do every time.

[@kvlogs798]

Kennan, I have the same issue with my soundbar connected to my Sony eARC. There is no output in the soundbar everyday on the first try. I have go back to settings n select audio to make it work. The worst part is after few hours this happens again n I have to do the process again

[@Mr.HumbleDust]

Thanks man. I think of myself as a technical guru but this arc ((reactor.. LOL)) had me stunned. Wouldn't you know it.... The first thing you suggested worked. I didn't have the hdmi cable plugged into the correct port (hdmi arc) on the tv. 1 hr of work. I should've searched for you first. Lol. You have a new subscriber sir!

[@dcolehome]

I had to perform a HDMI reset and it worked. Problem: Anytime between 7 - 20 minutes, our sound would cut-out for 2 - 3 seconds and had become very annoying. We have a 75" Samsung TV and a Sonos Arc + 2 subs + 2 rear speakers. I tried the settings you suggested and interesting enough, activating the eARC button (where the Sonos Arc is attached), made the problem worse. So I did a full HDMI reset as you recommend. I then turned on the Anynet+ function and the eARC setting on the TV menu. We haven't heard any cut-outs since performing the reset procedure! Thank you for the video.

[@danielrtipton]

Thank you for this video! I have had a lot of issues with Earc on my Hisense TV. Yesterday the Earc stopped working as the audio output, and the TV would only stay on TV speakers. I tried everything. I came to this video and tried your solution of unplugging the power, hdmi's, and then plugging in the hdmi's and the power. This solved my problem. Thank you!

[@angelachristian87]

Taking out all of the hdmis and unplugging all items finally fixed it. Thank you!

[@carllepage9687]

Same here!

[@InFaith2u2]

THANK YOU SOOOO MUCH, Jonah!!!!! I was going crazy trying to figure out why my ARC all of the sudden stopped working. One of your solutions immediately fixed the issue (passthrough setting)

[@carterbrown6767]

I found that changing the channel for a few seconds and then going back the original channel makes the sound sync back up So far works every time and is very simple Thanks

[@jimhunter4880]

Brutal one hour troubleshooting late evening. Missed an important March Madness game. Finally the system got stuck on a screen. Gave up, unplugged everything, went to bed. Fired up in the AM. System went into update. Horray! System restored. HDMI one and two are back. Thanks for the help.

[@joeb5578]

Oh, Geez. Do I ever. Just started yesterday when I got a Mini computer Windows 11 Pro and it was installing a 'USB Audio and HID' and didn't show my V505-H9 (HD Audio Driver for Display Audio). Did a clean install back to Windows 10 Pro and got the V505-H9 installed. You're a God send. Thanks. I'm still watching. Glad I found you. Seek and you shall find. 😁 Also. On occasion I've had a few problems with the eARc and a few others. Always managed to sort it out. But not this time. I've already ordered a new 50" TV. Real nice and not too expensive. I've had this TV for 3 years. Thanks for the info.

[@da8675]

Before watching your video I was at my wits end. I had to remove all HDMI cables and unplug the soundbar method to get my ARC to work again. Thank you for preventing me from throwing out a $1200 LG 5.1.2 system.

[@coffeeandpolitics1016]

I panic every time I lose sound through my sound bar. You helped me resolve it! ❤❤❤

[@ralfm.schroder8188]

Your advices helped, thank you so much! Especially the tip with the HDMI reset was worth gold. After a night of completely cut off the power supply, plug off all HDMI cables, then plug them on in right female contacts and the right order. TV HDMI ARC -> amplifier HDMI ARC -> 4K UHD Blu-ray player (to amp) -> Apple TV (to amp). Then power supply on, first the TV, then the amp and then the players. After this, standby on, again first the TV, then the amp and then the players. From this moment on, my hardware works fine again, both, the HDMI CEC control with one remote, and the HDMI ARC. Hardware (Firmware Version): Sony XR-83A80L (Android 10 4.19.75) Sony TA-AN1000 (001.445) Sony UBP-X800M2 (M45.R.0058) Apple TV 4K (tvOS 17.5.1)

[@jonzo99]

The HDMI refresh solved my issues with my Soundbar and LG C1 thanks for the video! I spent hours power cycling, re plugging cables in and out, never thought unplugging Everything and powering down would do the trick.

[@Lesspaw41]

Are you even able to get Dolby Atmos to play through your soundbar? That's my problem. I have the C1 as well.

[@thomaswarren9947]

Digital sound out to pass through fixed it for me. I was getting auto cut outs every few seconds and now it’s gone. Thanks a million!

[@drileyct1]

This video was a HUGE help for my Sonos Beam issues. Thanks Jonah!

[@evan-1337]

I was having an issue where the volume controls UI would pop up on the screen every minute. This started happening after I factory reset the TV (due to another reason). It was driving me crazy. I tried so many thing, but the fix was to do the HDMI refresh. THANK YOU!!!

[@robert71457]

I've just recently re installed my home theater after 11 years😳 so this is helpful information, I'm updating my tv from 40" to 65" and my old JVC receiver as well. I'll be following your channel for more helpful information. Thx. again.

[@NB-568]

Great video, however I am returning my Bose 900 for a soundbar with HDMI pass through as I can't resolve the audio sync issue. Have gone through all these steps, appreciate the video 👍

[@andrewdanvers7175]

Great video thanks 🙏 I wanted to know why my Apple TV 4K only works in the hdmi arc port this stops me using a soundbar needing the hdmi arc, the lg tv only has 1 hdmi arc port. I guess I’m missing something but gone through tv settings and can’t see anything. Any advice?

[@andrewdanvers7175]

Very odd, Xbox is in hdmi 1, hdmi 2 (arc) Apple TV, hdmi 3 empty. So tried putting Apple TV in hdmi 1 and it functions and Xbox in hdmi 3 no signal, maybe the hdmi 3 just doesn’t work but I’ve never used it.!! 🤔

[@michaelwyckoff7593]

Thanks for doing this video. Sometimes it's hard to get a handshake between the TV and sound bar.

[@JonahMatthes]

Absolutely! Hope this is helpful for anyone that’s struggling with it

[@michaelwyckoff7593]

@@JonahMatthes thanks for the heads up buddy

[@viggokhiangte3413]

Hey..your vedio solved my problems. I should have hug you thousands time..i thought of buying new tv..but now you save my money..thanks a million

[@Gate3]

I connected hdmi arc on the TV to the hdmi arc on the receiver. The set top box is connected to the receiver as well. The surround sound works for the cable channels but the apps such as Netflix in the TV don’t. The sound comes out only on TV for the apps. What am I missing?

[@gnanarajar1085]

same issue here

[@michaelhotten752]

As far as signal routing, do you prefer sending signal to the TV first and then the audio device or the other way around and why?

[@victordelclos4309]

My Polk soundbar just stopped working. After many hours of frustrating attempts, this video gave me the correct fix (unplug all and wait). Thank you

[@soulman902]

I have a HiSense U8K and a Vizio Soundbar. I don’t know if the TV hates the sound bar but it keeps shutting it off or disabling and pretending it’s not there. At this point I’ve given up on it and have switched to Optical. EARC is a neat idea but poorly implemented.

[@salmanqaisar7377]

Thanks, you solved my problem. I paused a UHD movie on my panasonic uhd player, and when i came back 20mins later, no sound at all! It was driving me potty, I finally found this video, and solution 2 worked.... turn everything off + on again!

[@Wike1991]

Thanks for the video man, my sound bar stopped working this morning before leaving for work and I couldn’t figure it out, unplugging and plugging hdmi back into my sound bar would work for about a second and then silence again and Bluetooth worked fine Doing your “hdmi reset” did the job though and everything’s working again, had this setup for almost a year and zero issues until now

[@JMFoxCreek]

Have this worked for me when 5 other videos did not. Specifically the pass through section. Thank you!

[@jimmyv24]

Thank you!!! The HDMI reset was the only thing that worked for me! Appreciate the detailed video.

[@scappellos]

Amazing video, so I'm wondering if I can use an AV with a burned ARC port, if I connect the TV throw its ARC door to output the sound, the AV can take the sound from an HDMI port?

[@myjatube]

Great info. Where sould my cable box be connected to? I have it (and other stuff) connected to my avr. When I try to watch a streaming service on my tv, the sound of the cable box channel keeps playing.

[@rajchatterjee5374]

@Jonah - I recently upgraded my main TV from a Sony XBR-75X940D (2016) and moved this TV to my bedroom. Downstairs it was paired with a Denon AVR-X4300H and ARC worked perfectly. However, in my bedroom I have an older Denon AVR-4311. ARC works perfectly every time I power cycle the TV and the receiver. However, if I turn off the TV and turn it back on, there is no sound from the speakers even though the TV thinks it is connected to the receiver. I have followed all troubleshooting steps and spent at least 4 hours on this. Power cycling fixes it, only till the TV is turned off again. In the Bravia Sync device list the Denon appears as “AVR-4311” but after turning the TV off and then ON, it appears as “Sound System” and there is no audio.

[@davij417]

The alleged automatic upgrade function on my Apple TV has never worked. After watching this post, I checked and an upgrade was needed. The annoying audio delay has disappeared completely, thanks to your advice.

[@slimjim340]

Most interesting discussion. I have a Sony TV and I have connected external speakers. The external speakers work fine for a while but now I cannot get the sound to go through those external speakers and have to revert to this internal speakers. Is this an arc issue? When I try to reconnect to the external speakers, I get a loud popping noise. The speakers that I'm using are the edifier powered speakers

[@JonasWeather]

I'm thinking its hdmi cec related from what you described. I have had a similar popping sound that starts only when I have my blu ray player hooked up. Currently using an hdmi cec blocker adapter on the player. The issue seems to have gone away so far...

[@cbarnes1834]

Thank you so much! I have watched so many videos and couldn't find any solutions. I fixed it right off with your video.

[@robertwright5487]

I wish that they would have stayed with RCA style cables or optical. Never had an issue. I tried some trouble shooting fixes. After watching your video I will try all of them. The main issue is that I lost sound while watching a movie.I tired reseting the Yamaha receiver and the roku. Did not work. After that there was no signal, no picture yet I could get some sound. Swapped cables and regained picture but no sound. The LG oled tv stated that the connection was established with the roku. My receiver indicated that the roku connection was established. Confusing😱. For now I am listening for sound at the optical line. I also noticed that on the LG tv the e-arc for HDMI 2 was missing, so where did it go? I reestablished that connection but with no results🤯.I will mess with it later and hopefully fix this issue. Thanks for the video!

[@stablizershock]

I have sound bar that supports ARC should I enable eARC on TV?

[@mr.lowkey5518]

Yep the hdmi refresh is no joke. I was getting so frustrated. I reset the soundbar and tv sound settings and unplugged the tv and soundbar. I also tried using a different hdmi cable and nothing! I was just about to factory reset the tv but didnt feel like it lmao. This works! Thank you!

[@FaelRJ78]

Hey john! It's worked with me! Thanks a lot. I have a Samsung Series 6(4K) TV and a Yamaha RX-V683 AV receiver. I tried many ways and nothing solved. Checked firmware updates (both are updated) and nothing. I did factory reset on my TV and ARC not back. I did a HDMI refresh on TV and Still not working. My last try was on my AV hdmi refresh. Turn off power on wall and I unplugged all 3 plugs. Turned on power and plugged back one by one hdmi cable and ARC is back! Thanks buddy! This problem started after I'm back from a five day trip that I had turn off all power cables because lightning storm It's pretty common in Rio de Janeiro for this season.

[@VinodSharma_2911]

Thanks very much for this awesome video, Recently I bought Sony X80K 75" TV and I was facing the problem - no audio from my home theatre. After watching this video my problem is resolved and I am very much happy.

[@juarezsantos403]

Thank u very much! The reset hdmi worked. Removed all and plugged off. Waited a few minutes and as soon as turned it on all right.

[@MarianfromNC]

Thank you for your help! Wow! 4 minutes into your video and you solved my new sound bar/ tv problem. Thanks you again!

[@KitchenBran]

You are awesome!!!! I had a storm while I was at work and my beam wasn't connecting to my tv. I gave the good old turned my tv off for 30 seconds and turned it back on and worked instantly. Liked

[@danray892]

As I reached the end point of the video, arc just started working! Thanks for that!!

[@nh5er237]

Thank you very much!! My soundbar stopped connecting to my tv. The only thing that worked was your suggestion of the HDMI reset. I hope I don’t have to do this often. Brand new soundbar (Klipsch cinema 600)

[@randyguadalupe1029]

Thank you !!! Finally had the hdmi arc work... This content is very helpful ...god bless you

[@user-qr2hy4hd1v]

Good information but the problem I have is the the sound drops for a quick second it hard to watch anything with the sound dropping. every few minutes.

[@oMikR9n]

Thanks a lot Jonan! HDMI refresh trick fixed my tv remote volume control issue🎉

[@jimals1]

Watched a bunch of videos before this and the hard reset worked great. Thanks Jonah

[@Magicinstalls]

Thanks for the informative video. I am a 3rd party service provider for Best Buy and run into these issues from time to time

[@motionlessness]

Thanks so much for this video, fixed an issue I had with my TCL TV and my JBL soundbar. Turns out I had to select Auto instead of PCM in the digital audio output setting

[@ronniebutler5572]

I have a Sony A80J, Sonos Soundbar, and Nvidia Shield. The sound sync and volume are incredible. Very pleased with the combination.

[@thespecialist786]

I see you have a Bose sound bar, please tell me which setting do you have in the settings on the Bose Music App that allows volume control via Sony 2021 model TV remote?

[@nmd14723]

Thanks Jonah, after doing the HDMI refresh the ARC started working again after 2 frustrating days Cheers 👋👍

[@raghavendranashok6472]

Hi, Thank you for the detailed information. I tried everything you mentioned but unfortunately nothing has helped. I connect my TV to my JBL soundbar via hdmi ARC and I connect the fire TV to the sound bar hdmi in. I am getting sound but no display. This same setup sometimes works but most of the time don't. Really frustrating. Appreciate any help !

[@Toxicity982]

After hours of trying to figure out my problem the HDMI refresh worked! TV detected my home theater automatically and I can control the volume using the TV remote. Thanks!

[@upszilla]

Thanks Jonah, I have an LG TV with an LG sound bar. I have issues with sound not coming through my sound bar but only from certain streaming apps. Usually Apple TV+ and Amazon Prime. Both apps are updated and I access them through my LG TV. I did once need to uninstall the Apple app for it to work again. I have done nearly everything you have covered but a hard reset. What stinks is everything works for a while but then I run into the same issues again. I also have issues with the volume. Sound bar through the TV while watching cable works great. When I switch to different streaming services usually I have to crank up the volume. Any thoughts?

[@JonahMatthes]

Could be the TVs Smart Apps causing the issue. Do you have another media streamer you could try? (Fire TV, Roku, etc.)

[@upszilla]

@@JonahMatthes Yes I have Roku, I was thinking of trying that but it’s so convenient going through the TV apps. I will give it a try.

[@stefan9858]

HDMI refresh worked for me after trying anything and everything. Thank you very much!

[@mwbarlow]

Thank you. Very helpful for understanding the way things are SUPPOSED to work. I bought a used LG OLED 55C8P and attempted to connect it to my Sony AV hub with the HDMI ARC connection. The inputs are scrambled (the buttons on the Sony remote don't correspond to the correct input). As of now I am running my Sony Bluray player, Spectrum DVR/receiver and Apple TV through the Sony Receiver. I understand there is an alternative that allows me to input those devices through the LG TV then connect the TV to the Sony via HDMI ARC. What is the recommended connection method to use the hub for surround content (movies and sports) but have the ability to watch regular TV programming using bypass and just the TV speakers. Should I consider a factory reset of both the LG TV and the Sony Receiver? I never had any issues when the TV was a Sony and everything just seemed to sync effortlessly. Your help is greatly appreciated.

[@claudiomejia1956]

This video worked well man, i try everything said on this video and the best thing was dumped the tv and bar got a new ones and boom problems solved.

[@UncleManuel]

Nice one! I have also a LG OLED TV, but connected to a Yamaha AVR (RX-V685). Currently all is connected to the AVR but I'll give the ARC variant a try. Sometimes switching between inputs has some hickups (f.e. no input signal at all). Maybe my LG TV can do that better... 😜 Sidenote: eARC needs compatible cables, you basically have to use HDMI 2.1 cables that can transport 40 Gbps (4K/120 and 8K/60). ✌

[@Afterlife413]

I just want to say thank you I'll be watching your KZbin channel it helped me with my soundbar hdmi EaRC issue

[@societysvillain]

I have a Nakamichi sound bar and LG C1 TV. That full reset you mentioned (from Nakamichi) works, but only for awhile before I have to do it all over again. I'm not really interested in having to continuously power everything off and unplug/replug all my HDMI cables every few weeks so I ditched eARC and went back to optical. It's so frustrating. I have a hard time understanding how this is still an issue with new devices.

[@JonasWeather]

Wondering if it's hdmi cec related. Have you kept all other devices unplugged from the tv or soundbar to see if the issue continues?

[@ofcourseimfullofit]

Ive been trying to figure out how to connect my Samsung TV, Samsung Q series soundbar with my new Apple TV 4K 2022 for 2 weeks. I watched your video and I had it working great 5 minutes after. I finally have Dolby Atmos Sound! Thanks for the info!

[@charliecharlie9377]

Thanks! Unplugging and then re-plugging my Sony A/V Receiver solved my problem. Unfortunately, I had already reset my LG Smart TV back to factory defaults, so I had to re-download all the apps and go through all the settings to customize, log back in to all the apps, etc. Hey, do you know why sometimes while I'm playing Nintendo Switch the screen suddenly goes black for a few seconds and then the Sony seems to re-detect the source?

[@jaimesaucedo5347]

Hello Jonah I have a quick question. I am using the e-ARC HDMI por on my LG TV but after connect it I see the Dolby Atmos option grayed out which is driving me crazy. On your video on minute 3:36 I just saw that you also have this grayed out. Is this OK? Thanks for your feedback.

[@jaimesaucedo5347]

Forgot to add that I’m connecting a Dolby Atmos soundbar to the e-ARC HDMI on my TV

[@markcardwell3691]

I don't have a lot of issues. Sometimes the sound will cut out for 10 seconds but it doesn't happen that often. I have a full Sonos setup and I'm pretty happy with it. Thanks for the tips.

[@amerrauf1745]

Same goes to me…how to fix it??watching netflix and then the sound vill cut out for 10 seconds

[@Alfy1080]

I have the exact same issue and none of the troubleshooting steps in this video helped. Did you manage to solve this issue yourself?

[@bestmixt6961]

Mine are for a few seconds but only on earc with hdmi 2.1 on the other tv with arc and hdmi 2.0 have no problem....

[@HolsovanUltimate]

​@@bestmixt6961Dude! Same!!

[@thetimetravelersball5527]

I don’t see this in your chapter titles, so I wanted to ask- the problem we’ve had since an update added “arc” to the hdmi input on our Roku tv is that the volume is significantly tempered (where we used to have the a/v receiver set at about 45-50 normally, we now have to keep the volume level at 70) on most Roku channels, and the av connected devices (ps4/Blu-ray). The notable exception is the KZbin channel which comes in at the old volume so with the tv now set at 70, blasts way too loud. The settings didn’t change, so we can only assume that the Roku update adding ARC had something to do with it. Have you ever heard of this particular problem?

[@Harry-STN]

I’m having this issue at the moment. On the same volume level hdmi mode is quiet whereas Bluetooth is twice as loud on the same level

[@haldunn5674]

I've been troubleshooting soundbar problems for two days. I've tried all of these. Nothing seemed to work, but now it is better, but not perfect. Samsung smart OLED TV S95D with Fire Stick. Brand new Hisense soundbar. Both are HDMI eARC compatible. The sound is always good, but the soundbar interferes with TV video playback. Causes freezes, stops, stutters, glitches. With soundbar turned off, it works perfectly. After trying all these fixes, it seems better, but it's hard to tell, since the problems occur after a few minutes of use or after a few hours. Fingers crossed.

[@bc_usa]

Unplugging everything worked for me. Hope I don't have any more problems. Thanks for the video 👍 FYI I have a Sony A80K going into a Pioneer LX505 reciever. I have a Yamaha amplifier connected as well.

[@boomcity4942]

When I encounter sound and sync issues I usually reboot the systems. Power on and off my routers, TV, sound-bar and all connected devices. This has worked every time in the past 10 years.

[@stevenkinlin8271]

Hi. Nice channel. I have a uq75 Lg tv I have an arc hdmi port on my tv which is hdmi 2. But from what I know the arc port is also E arc I thought that in order to get the full benefits of E arc it had to have it's own hdmi port. I didn't think it could be shared with the Arc port. Am I getting the full benefits of E Arc even though it doesn't have a seperate hdmi E Arc port? Or does the tv have to have a sperate E Arc hdmi port. Also This tv does not have Dolby atmos. But My Klipsch cinema 800 sound bar has it. Am I getting the full benefits of Dolby Atmos even though the tv doesn't have it but the soundbar does. What would be the benefits to having both the tv and the soundbar having Atmos at the same time. Should I go out and buy another tv One with Atmos?

[@EnacheMihail]

I have had a similar issue with an Oled TV and a dolby Atmos soundbar while using an Nvidia Shield. After trying a bunch of different cables - from cheap to expensive certified cables and using the soundbar as a passthrough but eding up with video degradation - probably because of the bad quality of the passthrough of the soundbar I couldn't get a stable signal on dolby vision. My solution was to set all my AV sync off on the TV and on the soundbar and use the audio delay function on the Nvidia shield. I am now set on +250ms on standard content and +300ms on Dolby Atmos content and that has fixed my issues as I now can use the ARC port and my picture comes straight from the shield to the TV. If you dont have a shield as your media device, and you have exhausted all the mentioned "fixed" in the video, I would start playing with the audio delay on the soundbar itself.

[@tommarbach6483]

The OLED TV isn’t a LG, is it? I had a lot of issues with HDMI video and audio (no signal at all on a LG OLED 55 C1)and finally decided to read the manual. Buried in it was a statement that said HDMI maximum cable length was 3 meters. Mine were 10 foot. I swapped them for some cheap eBay 6 foot cables and problem solved. I still do not know why, but it was the cable length.

[@EnacheMihail]

@@tommarbach6483 It is LG C1 but my cable is only a meter long and certified one as well so that's not the issue. I just had to fiddle with the audio Sync setting on the shield to fix it and now all is good :)

[@lpatel_41]

None of these worked for my TV remote issue, but this was all good to know in the future. Have a Samsung q90b, sonos Arc My solution for fixing the remote issue was going to “connected Devices” on the left side of the Home Screen. Then I went to “universal remote setup” and I selected the type of sound device that was already connected to the TV. I proceeded to follow the TV instructions from there on.

[@Digmen1]

Thanks But this is all basic stuff. My tv is 1 month old and I connected up a new sound bar yesterday. I played a James Bond movie and noticed the synch problem Sureley with everything brand new it should not do this. I will try your digiatl service optiins - the three chices Could it be the type of HDMI cable, there seem to be so many?

[@Jswizzle8r6161]

I have a Marantz av8805a and a samsung 75" QLED with cec , I'm having issues with sound drop outs that is absolutely annoying and it only happens at night time... during the day it works perfectly no issues, at night it's possessed and sound is loss for a split second then come back on spontaneously sometimes 1 minute apart then 5 seconds apart then 10 seconds apart, I do everything you mentioned like disconnect and turn off amd unplug everything and it works perfectly for about 10 minutes and then it starts all over again, and like I said during the day absolutely works flawlessly without any issues..... I'm using Monster Power Surge protector/conditioner and a Monster Power AVS 2000 automatic Voltage Stabilizer , not sure if that makes a difference, but have been using that setup with all the existing equipment for 3 years and has been perfectly working until I started having the sound drop out issues about a month ago.... I'm lost because, like I said during the day, it works perfectly. At night, it has the issue, only at night at around 8 pm or so.... BTW love your videos. Thanks for your time....

[@gothic8]

WOW! Awesome information. What are your thoughts on the Apple Home Pods vs a Sound Bar?

[@stevescherer97]

❤ unplugging components for 5 minutes was the magic solution in my case. Thanks for sharing this video. Extremely helpful.

[@voyager406]

Thank you, the unplugging of TV and soundbar and let it sit for 10-15 minutes worked!

[@spiritbeacon7945]

Jonah, loved the video but I have a quick question if you don't mind? I use eARC with Sonas Arc but want to split the audio to supply my low end amp which drives my couch bass shakers. Any idea how best to do that? Thank You in advance, Cy

[@Havanero52]

Great video …… I have Samsung 75” model 800b great tv and Yamaha 2a2 receiver . I use the eARC BUT make noise when I change the channel is like short cut in the speaker’s can you help me please

[@flow685]

Nakimachi finally came out with a new sound bar. 9.2. earc. Definitely going to listen to your review and see if it’s worth the upgrade.Also I heard some collaborations with companies to make this new soundbar better.

[@robertph3125]

Unplugging the HDMI cables finally worked, Thanks a million

[@dariusz_kubisztal]

Man, my audio video equipment finally does it job! Thanks a lot man!

[@alfredrasmussen7636]

This worked! I cutted the power and then on again. Thanks mate💪

[@painbow6528]

Do I need HDMI connection as well as the standard soundbar connector?

[@jimfry5385]

hey jonah good info but none of it addresses my problem which is sound level on my remote. when turning up the volume its jumps in increments of 3 sometimes 4. so you end up too loud or too low. you can't find the sweet spot. would you have the answer on this one? thanks jim