8 ways to say no to customers with examples

[@reubenperez53]

1. Say "No" without actually saying "No" 00:56 2. Clarify things before you say "No" 02:40 3. Begin with empathy 03:20 4. Explain things carefully 04:16 5. Offer alternatives 05:12 6. Listen to your customers 05:35 7. Do your best to solve the issue 07:17 8. Follow up 08:07

[@saniyabegum9937]

Thanks

[@c4un544n5]

I'm literally standing outside of the customer place right now, listening to this video and trying my best to absorb all the knowledge haha

[@subhashmishra8531]

Very good points for the good CX service. Sometimes CX just don't want to understand or listen sorry or apologies. They just want what they have ordered or do not want to listen. Can you explain what can we do in that situation please. It will be reall helpful for everyone.

[@thonynavarro6243]

I work remotely as a customer service and this content is invaluable and heavily insightful. Thanks for sharing👍

[@mohammadaquib978]

Bro in which company r u working I also want remote job as customer service

[@reizelcoquilla6898]

Thank u❤❤❤ for sharing

[@dpbpllc.3200]

Very interested in the over all setup, thanks

[@sandeepsinghrana1]

Thank you for this video

[@LifeHero95]

On point

[@vipcolombiatravel]

Good work! Thanks!

[@leejesson]

Yes

[@limitededition7924]

Can't say no in 9900 salary

[@leejesson]

He's

[@leejesson]

He's

[@leejesson]

re's

[@cristhiandelgado2890]

Thanks for this

[@leejesson]

Yes