A Day in the Life of a Courtesy Clerk

This video is an ancient (2014) hot mess. Enjoy, haha.

[@pumpkinchai]

Anyone have any interest in a video like this (but more serious) for any of the other positions or departments at Safeway? Since this was filmed, I've worked in Produce, File Maintenance, and as Cashier. This was filmed as a joke, but I'm glad to see that it's actually helped quite a few of you learn more about the job before applying. Let me know if this sounds interesting, and if it does, topics you would want covered, etc. I will work on it! - Ilona

[@Annalysss]

I have a question if your not a people person what would be best to work as like in a grocery store a courtesy clerk??

[@pumpkinchai]

Annalyss Azua Yes! Courtesy clerk is great because you can keep busy with more tasks that are in the back such as cleaning the bathroom, break room etc., as well as tasks that are outdoors (trash and carts) and away from the hustle and bustle of the store. When I was a CC I hardly had to interact with the customers. If your store has sanitisation clerks, that’s better because they do nothing but clean things - no one will bother you about doing other tasks. Good luck!

[@Annalysss]

Ilona Reichenbach thank you

[@pumpkinchai]

Annalyss Azua No problem 😊

[@sheikhsultan3581]

i applied for a job in your company

[@onedirectionaustinm]

Anyone just get hired or going in for interviews and watching these videos? Haha

[@connorlittooy52]

kaylee.hartsock yeah just got hired at Safeway. Had training today

[@pumpkinchai]

Connor Littooy Congratulations!

[@BirdLady2782]

Just got hired at Safeway and had training today

[@dregrissett7576]

I got an interview tomorrow

[@pumpkinchai]

RisingStar Productions congratulations!!

[@D.A.B1994]

I've learned one very important thing working as a courtesy clerk. How to fake a smile

[@pumpkinchai]

Honest Dave True that! Even when you are dealing with the worst of customers....fake smiles!

[@dolledupbybri8137]

I have a job interview with Kroger’s tomorrow any tips? When I become nervous I tend to stumble over my words and talk really fast.

[@pumpkinchai]

OkIamJasmine Sorry I didn’t see this sooner!!! How did the interview go?!

[@dolledupbybri8137]

Ilona Reichenbach I really didn’t get the job. It’s almost like every time they’re like come in for a interview then the hiring manager is like we are full in these departments. I had chosen overnight stocker and produce, but I don’t know it makes me sad.

[@pumpkinchai]

OkIamJasmine What?! That’s ridiculous! Why would they even tell you to come in for the interview if they know what department you’re applying to and that its fully staffed? I’m sorry to hear that 😞 Is there another, similar store you could apply to instead? Sounds like your Kroger needs to get its act together!

[@JoshMcLemore]

I’m starting my job as a bagger/courtesy clerk at food city in 2 hours, I’m taking my morning shit rn

[@pumpkinchai]

Congratulations! How has is been going? I hope you've been enjoying it! =]

[@Sanctuarydreamer]

Blech. I’ve been working as a courtesy clerk since late September, and frankly I hate it hehe. I’ve never been a people person, and certain sensory problems make it hard to push carts (I’ve gotten used to the carts themselves, but whenever a low-flying plane goes by or a motorcycle adds to the noise I could just cry.) But hey, college isn’t going to pay for itself eh? Gotta make money SOMEHOW.

[@pumpkinchai]

Man, that sounds difficult. I hope you can stick it out and continue to work hard - very admirable! I’m also NOT a people person AT ALL, and I constantly question why I became a cashier after being a courtesy clerk. At least being a courtesy clerk you have chances to hide in the back and be alone, but being a cashier, it’s just nonstop customers - ick!

[@Spookyghost16]

I got hired as a courtesy clerk/bagger at Kroger the job looks pretty easy the one thing I’m not looking forward too is cleaning the bathrooms but hey a jobs a job I picked a pretty good one

[@poop917]

Are you enjoying it?

[@pumpkinchai]

Congratulations! How are you liking it so far?

[@Spookyghost16]

@@pumpkinchai thanks and so far it’s been great

[@pumpkinchai]

That’s awesome. I’m so glad you’re enjoying it. I genuinely enjoyed this job back in the day! The store management and your coworkers really can make or break the whole experience.

[@DesoloSubHumus]

'I think it really depends on the people. If there's cool people it's a cool job.' That's quite possibly true, and the inverse is definitely true. If there's rude, angry, self-righteous, self-entitled people, it's a crappy job, figuratively and sometimes literally. I can't say I miss scrubbing feces out from the bathroom baseboards, toilet paper dispensers, and sinks, nor do I miss being told 'I peed on the walls, and you women need to clean it up for your male superiors' followed by the usual line that 'the customer is always right'. Of course, it all depends on where you work, the company's policies and general atmosphere, and the sort of people who live in and shop in your general area. People really do make all the difference. Of course, every job has its good points and bad points. I'm just happy you get to see more good than bad where you are. BTW, I thought you looked familiar at first, but then I realized where the store was (from the part where you were outside - no details, as I respect your wish to not have stalkers) and which store it was. Yup, your store's location is better than mine. Keep up the good work there. 😊

[@pumpkinchai]

This is so, so, sooo true. The bathrooms were always gross as well. I can't believe people said things like that to you - that's horrible!! It's cool that you recognised the store! :D Thank you for this great comment + for watching!

[@Gtaivfan1000]

Very True we are the important ones of the retail stores that does rounds around the stores doing the sweep, trash pulls, the spills and most importantly taking care of the customers. What makes my job so much fun is that I am not stationary for more than 10 mins at the most running around doing random tasks and I have so much freedom that I get to know and interact everybody from all different departments and have a quick conversation with a laugh or a joke or sometimes prank them which makes me feel like a family environment. But unfortunately after working 6 yrs at Farm Fresh supermarkets, we are shutting down all 38 stores as Supervalu sold them split among the buyers of Kroger, Harris Teeter and Food Lion. We already started liquidation, so when everything is gone we close down, all the liquidation closing and mark down signs make the store look depressing. It won't be easy hitting the reset button finding another place of employment and relearn everything with new people etc.

[@pumpkinchai]

So very true! I really enjoyed getting to know everyone from all the departments whilst doing my rounds of the store. My coworkers felt like family. Oh no! I am sorry to hear about the Farm Fresh shutdown :( I hope that if you get a similar job at another store, you are lucky and get another great group of coworkers!

[@anthonysutube]

I use to work at Albertsons as a courtesy clerk and it was pretty good actually cuz we actually had good managers that actually cared about you

[@pumpkinchai]

That’s great! I’m glad you were able to enjoy the job. We finally have a decent manager at my store, so I bet it would be extra fun to be a courtesy clerk right now.

[@GirlsDoPhilosophy]

I’m applying for this as a 16 year old, my first job! I’m really anxious and nervous about interviews, was it easy? What kind of questions did they ask?

[@aldovillanueva2531]

Let me know how it goes

[@lilt3n635]

How'd it go

[@GirlsDoPhilosophy]

ItsLord I called and told them I put an application in, he asked a few questions before reviewing my application and told me he’d get back to me. He had 4 interviews that week he told me. Likely hired someone because I never got a call back. I will be applying a publix however!

[@lilt3n635]

@@GirlsDoPhilosophy hope you get the Job Theres a job fair where I live and I get my id monday hopefully They hire me

[@pumpkinchai]

I'm sorry they didn't call you back. What questions did they end up asking you? All they asked me was "what is your favourite product?" and then they asked me to convince them to buy it. My favourite item was milk, though.......hahaha. I LOVE PUBLIX! I hope you get that job. =]

[@marynorton9358]

It should be called "Maintaince clerk", not courtesy clerk!!!

[@pumpkinchai]

mary norton I know, right? I never understood why we were called service clerks! I thought maybe that had to do with the part where we would help customers take their bags to their cars?

[@boardwalk942]

Blarson 12 yeah. I’m a courtesy clerk and it’s crazy. I’m always busy. Getting called to the front to help people with bags, take items back, so price checks and it’s constant. It’s like I’m the one doing everything lol

[@RyanLeiby]

jacob hull do you mean bagging groceries and doing go backs

[@pumpkinchai]

Boardwalk Haha, the good ol’ days. I’m mainly a cashier now and I low-key miss being sent on price check adventures, to do go backs, and to help people unload their groceries into their cars 😭😭 I now volunteer to go get the carts from the parking lot or do go backs whenever it’s needed!

[@alexgames519]

Pls

[@charlydatduclai7734]

I got hired as a courtesy clerk at Jewel Osco in Chicago, Illinois about almost 5 months ago. I am getting the hang of it while working in a grocery store.

[@juanmerino4442]

7.50$ an hour? Lol where do you live?

[@iimtinoo5003]

Juan Merino fr😂

[@virtuallyjas]

that was in 2014 in her state LMAO i get payed 12.50 for the first 90 days 😔

[@pumpkinchai]

Juan Merino Northern Virginia! The minimum wage is still $7.25 here, but I think these days Safeway starts at $9-something. I got rehired when they reopened the store and so luckily I now make twice what I used to!!

[@virtuallyjas]

@@pumpkinchai I could never worl for $7.25 lol im glad my county in chicago is $13 but im glad youre getting payed more!

[@crazyoncoffee]

Ilona Reichenbach Wow! The rate at my San Francisco Bay Area Safeway starts at $18 an hour, but then again, the average rent here is between $2,000 for a 1br and $3,000-$4,000 for a 2br. So I guess it makes sense that if the rent is 2x, the pay is too.

[@josephthomas5637]

My first job was being a curtsey clerk (still is, but not for long) and I enjoyed working inside bagging, self check etc. but then there were days where they made me restock carriages for my whole entire shift. And these days weren’t rare they would be often to the point where my main job was to be a full time carriage guy where I would spend 4-5 hours of my entire shift constantly hauling in carriages with no help all by myself in the freezing cold and snow (I live in New England btw). As a result I simply asked if I could work inside more versus outside since I would keep getting nose bleeds from working in the extreme temperatures. Once I asked that my manger took offense and stated “we hired you to do carriages THIS IS YOUR JOB” and proceeded to state I was complaining. I was shocked since I thought my job would be mostly inside versus being outside since they have designated people to do carriages yet they schedule me to be the only carriage guy for that day. After continuous days of nosebleeds from my job I see a nose doctor to find out my blood vessel was damaged from it. After the rude response from my manager/boss and not enjoying just pushing carriages I decided to quit. What’s unfortunate about my situation is that I only worked 3 weeks and that I quit in a short time. However, i initially applied to be a stocker which is what the Hiring manger told me I was going to do. Yet when I brought in my working papers, he changed my position from stocking shelves to bagging/carriages. And stated I would do this to “start off”. In general the job is great when your inside which is what I expected to do, but I’ve been working outside more than inside so I quit.

[@oni8581]

management in the end is the sole culprit of how being a courtesy clerk feels like, and why it’s such an opinionated job, i’ve seen it happen myself

[@pumpkinchai]

Wow, that’s terrible! I’m so sorry they did that to you. I see them doing something similar here, where they are making the CCs do other jobs that they should be getting paid more to do....it’s so unfair to those CCs to do that! I’m glad you quit since they were ignoring your issues related to the cold & nose bleeds. It’s ridiculous that they changed your position from what you applied for to being a CC “to start.” I would’ve called HR first and complained to them instead of quitting, but I know in places like grocery stores, HR isn’t always the most helpful. I hope you find something better for you and something well managed!!

[@pumpkinchai]

@@oni8581 100% agree! Management (and coworkers!) can make or break the entire experience of being a courtesy clerk. 😔

[@girlsamurai19]

I can relate to thinking I will be stocking but starting off you will be a clerk cleaning, go backs, bagging, fetching shopping carts and the stocking thing doesn't happen. Management does want to move you to another department. Have also experienced being stuck outside a long time doing shopping carts. Accurate that coworkers and managers make a difference whether you enjoy work or not.

[@problematicteenager2520]

I’m going to be starting as a courtesy clerk in a few days. So, basically we just clean bathrooms, bring carts in, and bag? Also, got any tips? Liked your video by the way.

[@pumpkinchai]

Thanks so much! Yep, that's pretty much everything as far as responsibilities go. Let me see if I can think of anything else.... Back in the day there was something called the 'sweep log' that we had to keep up with every 30 minutes (seen around 02:33 in the video). Basically, you walk the store and make sure there's no spills or other hazards on the floor, and then go to the time clock where you clock in/out and you have to sign in for every section of the sweep log. If you need to do this, I'm sure someone will show you how to do that. Most people find it annoying, but I always thought it was fun and I liked to see how quickly I could punch in my employee ID without messing it up (if you mess up, it won't be counted). I still to this day help with the sweep log when I have the time, because it's just so fun! Haha. There also used to be a log for the bathrooms, and I believe that is still a thing (though it's just a piece of paper you initial every 30 minutes) - 0:46 in the video. These days with the coronavirus, they sometimes require the CCs to do more tedious cleaning such as sanitising every cart and hand basket.... hopefully you will not have to do that, though. Most stores have hired more employees whose only job is to do all the CDC-mandated cleaning. Best of luck! Let us know how your first day goes =] - Ilona

[@problematicteenager2520]

Ilona Reichenbach Alright, sounds good. Thank you.

[@arctic975]

I applied but never got contacted how did they contact you or did you have to contact them first

[@pumpkinchai]

@@arctic975 I believe they are supposed to call you to let you know whether you got the job or not, but at my store they are very busy and often forgetful, so I had to call them or go to the store and enquire about it. I recommend you call them if it's been a while!! Usually they would make the decision within a couple of days of the interview.

[@Hahhaha68]

I act like im going to clean the bathroom but then i dont

[@bowlofmalk9367]

I did training yesterday and tomorrow is my first like real shift and I am terrified 🤩 I don’t wanna be annoying and ask too many questions but at the same time I’m completely lost and have no clue what to do my manager basically said sometimes I will have a set schedule for what to do and sometimes I will have to just figure it out☠️

[@pumpkinchai]

Congratulations! I hope your first day goes well 🥳🙏🏻 To be honest, what your manager is saying definitely makes sense. There are a few routine things you’ll have to check up on (bathrooms, trash, carts, go backs, spills on the floor, etc) but once you’ve checked on all those, you’re kind of free to roam around and find your own work. I miss having that freedom! (I’m now a cashier so I’m stuck up front with one very clear cut job to do). I hope you enjoy it. Feel free to report back and let me know what you think after a few days ☺️

[@MADLeon13]

Even though I go to school I was a Courtesy Clerk at Safeway for 2 years in SF I delivered groceries by the office buildings usually weekday between business hours because they seem pretty nice. Bailing cardboard, too many liquor service, and asking me where restroom is ewww bad part but I hope this job goes for you and good luck.

[@pumpkinchai]

Awesome! Delivering groceries sounds like fun. I also loved using the baler, haha.

[@danielbazan1427]

i start my first day as courtesy clerk tmr and this video kinda helped reduce my anxiety a bit so thank you for this

[@jrosc2567]

It’s easy but really tiring because you walk around so much! I learned the hard way. My fourth day tomorrow.

[@jrosc2567]

Also I recommend getting shoes that are comfy and have support or else by the end of your shift your feet will be exhausted

[@danielbazan1427]

@@jrosc2567 yeah after today i realized how tiring it can be but it rlly isn’t a difficult job… so far. and yeah imma buy another pair of shoes bc the ones i took today were not cutting it. thank you.

[@pumpkinchai]

Congratulations on your first day! How did it go? I hope you enjoyed it. I'm glad this silly video was able to help with your anxiety a bit. =]

[@danielbazan1427]

@@pumpkinchai thank you ! i was actually a bit nervous my first day but with time it got better. today was my 4th day and i think today was my best day so far ! again, thanks so much for this video !!

[@mitchellarmstrong3759]

I’m a courtesy clerk at Safeway to. My uniform is a bit different. We wear black polo shirts, aprons, and Safeway hats.

[@cheems408]

@@leonjones2565 How long ago do the swab tests go back? I'm asking for... a friend.

[@leonjones2565]

@@cheems408 * Of course you're asking for a friend. And a swab test goes back to no longer than 48/72 hours. 2 to 3 days ago.

[@cheems408]

@@leonjones2565 Ah, good. My *friend* says that she probably will be fine. Thank you.

[@leonjones2565]

@@cheems408 You're welcome. I know you'll be fine. 😉

[@cheems408]

@@leonjones2565 Haha thanks.

[@searbhreathach9762]

I once had 3 price checks all at once and I was the only courtesy clerk for the whole day.

[@pumpkinchai]

Goodness gracious - I know how much work that is!!

[@searbhreathach9762]

@@pumpkinchai 😂 lol

[@pumpkinchai]

@@searbhreathach9762 We often have days with 0 courtesy clerks and boy oh boy, is that fun. Hahahaha

[@searbhreathach9762]

@@pumpkinchai the carts at Superstore are HUGE and we have to push them by hand.

[@pumpkinchai]

@@searbhreathach9762 oh man, that sounds hard to manage. This store (Safeway) got different carts and I can hardly manage three of them at once whereas I used to be able to do ~6 at once.

[@josieisham5751]

Hey, I’m going for an interview as a clerk at Safeway tommorow, this video was a good introduction. Hope y’all are well. Nice video.

[@pumpkinchai]

Thank you so much! I hope your interview goes well ☺️🤞🏼 Feel free to come back and let me know how it went

[@leocantwell]

my first day as a cc is in a couple days! not my first job but i’m still nervous

[@pumpkinchai]

Julia Cantwell How was it?! What did you think? 🤗

[@justinward5455]

Hard working ladys respect from San Jose California i feel confident about my first day tomorrow & inspired

[@pumpkinchai]

Thank you so much! I hope your first day went well ☺️

[@ABJ4684]

I’m gonna apply for this, but how do you know when to do your work? Like bagging, or collecting shopping cars? Or even clean.

[@pumpkinchai]

Great question! Bagging: they will call you over the loudspeakers whenever the store gets busy and they need your help. They will also call you up there if a customer needs assistance taking their bags to their car. Shopping carts: You will just have to glance outside every hour or so and see how many are out in the parking lot. They might give you a guideline (i.e: no more than 20 carts out at a time), or they might leave it up to you. As long as carts are near the entrance and available to customers, you shouldn't have a problem. Cleaning: Cleaning is the only thing that has a pretty set schedule. At my store, we had to monitor the floors to see if there were any spills, loose items, trash, etc & complete what was called the "sweep log." The bathrooms also had a log, and were to be cleaned/checked once an hour. As you are putting returned items (also known as "go backs") in their correct places, you should pick up and trash that you might see. Hope this helps! Let me know if you have any other questions, and if you get the job!

[@soulkouga3452]

@mauricio•_• I'm pretty sure courtesy clerks don't do cashier

[@Hahhaha68]

Just ask them every hour thats what i do😂

[@abraham9852]

lmao i’m here cuz i’ve been a courtesy since october but next month i’m 18 so i wanna move up to a checker. i’m nervous tho cuz being a courtesy is an easy ass job 😂

[@pumpkinchai]

Did you end up moving up to checker? If so, what do you think? =]

[@arizonaelevatorsandmore2778]

Did you hear 2 loud thunder claps from a speaker on top of the produce case when the mister system sprayed the vegetables?

[@pumpkinchai]

We used to have that, but they’ve since taken it out. I miss that! 🥲

[@arizonaelevatorsandmore2778]

@@pumpkinchai Why did they take it out?

[@pumpkinchai]

@@arizonaelevatorsandmore2778 I’m not sure if the speakers just broke or if they manually switched the sound off. I feel like I’ve heard it at times, so maybe it is a choice someone makes whether to have it on or not. I’ve definitely heard it recently at other Safeway locations! There also used to be a couple flashing lights, like lightning, that went with it 😭

[@arizonaelevatorsandmore2778]

​@@pumpkinchai I do not work for Safeway nor am I affiliated with them in any form. The information I got was from the internet and the misting system manufacturer, KES Science and Technology, themselves who had a big contract with Safeway and first introduced the thunder sounds, the volume of the sound card (Small box that contains a memory chip where the thunder sound is actually stored) on the system is adjustable and can be muted, I also heard that the technology has existed for at least 25 years, and many of the Safeway stores built in the late 90s and early 2000s have older systems with aging sound cards that are broken. Some of the stores have had their sound cards replaced with newer ones. But I think that the managers just say no and leave it as is or just throw the Speakers and sound card in the trash. But the newest stores have newer sound cards and therefore most of them play the thunder sound effect. In Arizona, all of the stores I went to when I was little had Thunder, most of them still have it but a few don’t, and some use a different thunder sound now because they now use another manufacturer’s system, compared to the original Misty Tunes thunder sound by KES Science. I have a web link to the old website for KES Science and it explains how the thunder sounds worked, the sound effects on the site do not work, however. web.archive.org/web/19981202212152/www.kesmist.com:80/thunder.htm

[@pumpkinchai]

@@arizonaelevatorsandmore2778 Wow, that’s fascinating. Thank you for the information!!

[@mad_man310]

>guest assistance at the premium liquor cabinet >attention service desk >2 >0 >0

[@dalegribble3684]

Lol this is probably what I’ll be doing...just don’t want to push carts lol. Thanks for posting!

[@pumpkinchai]

Thank you! The carts are fun if you ride on them - weeeeee! 😋

[@DragonTheButcher]

I just got hired at pick n save and have orientation in a couple days. Im somewhat nervous but for me it a temporary job they dont pay enough to pay the bills

[@pumpkinchai]

I hope it goes well! I’ve never heard of Pick n save. Where is that located?

[@gregoriorolen0421]

Been working at Safeway over a year now and making $17 an hour So far I still love working at Safeway

[@pumpkinchai]

Awesome!

[@nicholasmohr1619]

I have worked at Kroger for 4 months as a bagger (Courtesy Clerk) and it’s pretty good. I have the best supervisors, they are the best. All we really do is bag, and do lot on our hour, and deep clean when our name is on the paper.

[@pumpkinchai]

That's great that they keep you to your actual CC duties! At my store it seems that they now make CCs do a lot of work that they should be getting paid more for (like Food Clerk level)...it's pretty messed up, in my opinion. What do you need to deep clean at your store?

[@nicholasmohr1619]

@@pumpkinchai by what do you mean what do we need? All we do is clean the bathrooms, check them every hour, empty the trash cans, go to fuel get their trash, vacuum the foyers, clean the breakroom and throw away the trash at the back dock.

[@JohnAckerman31]

I have worked at Jewel for over 10 years. I work as a cashier, and I enjoy it. Even as a cashier, I may be asked to help bag, or help outside on carts. Neither job bothers me. I just do what I have to do. I truly enjoy providing customer service to people

[@nicholasmohr1619]

@@JohnAckerman31 here I am still today, at 1 year and 10 months still doing it. I’ve had no problems at all still enjoying it. It’s a lot of exercise and the best thing is, I’ve lost 30 lbs since I made the original comment. I might be leaving soon to go work out at my local airport because I want to be a commercial pilot and it is some good career prep to get fimiliar with airport operation and management. But I will always still like Kroger and will miss it and go back and visit occasionally if I get to work at the airport. People just don’t stay long enough, that’s why they talk trash about places. It’s simple, give it time.

[@pumpkinchai]

@@nicholasmohr1619 Wow, congratulations on both your upcoming job at the airport as well as the weight loss that came from working at Kroger. I'm so glad you have had such a pleasant experience working there so far. I have to admit that I am jealous of your new job because I love everything having to do with airplanes. I wish you well!

[@Jessis.ghoull]

I have a job interview next tuesday to work at Krogers and I really enjoyed watching the vid/ reading the comments and seeing some of the questions you had answered. I'm nervous because this is my first job interview ever, but hopefully everything goes well😂

[@haleynicolexoxo6553]

hope it went well! i applied for kroger and it’ll be my first job ever, i’m 17 and i’ve never had a job and i’m really really nervous. i have bad anxiety

[@pumpkinchai]

How did it go?! ☺️

[@pumpkinchai]

HaleyNicolexoxo I hope you got the job! 💕

[@minecraftingace9333]

the sweep log every 30 minuites, bathroom logs, secret shoppers, bagging, lot its a lot

[@pumpkinchai]

It really is a lot 😂 It’s almost kind of enjoyable because there’s always so much to do. I’ve got to say being a cashier was soooo boring in comparison.

[@madsb4byy314]

The fact I’m watching videos like this because tomorrow i have my first job interview at Safeway and wanting to be a grocery clerk. 😭

[@pumpkinchai]

Best of luck! Let me know how it goes. I hope you get the job you want 🥰

[@madsb4byy314]

@@pumpkinchai Awh thank you! I actually just got done my interview and got the job as a courtesy clerk

[@pumpkinchai]

@@madsb4byy314 Awesome! Congratulations 🎉

[@FireAlarmTech7.]

Is that the standard uniform for that Safeway? The beige shirt and apron. At our Safeway, all we wear is just a black polo and black shoes.

[@pumpkinchai]

It used to be! This was filmed about seven years ago at this point, haha. I believe they changed the uniform to black and/or white polos in 2015, and then eventually changed it to any black shirt with a collar. They recently changed it again to include a few other colours, as well as a few different options for pants. Aprons are not required anymore, either!

[@FireAlarmTech7.]

I figured that was the case. The old uniform must have been from the Lifestyle era that Safeway had back in the day before being acquired by Albertsons.

[@CM09575]

I work at a Vons. My first job, I will be 22 in September. Been for three years almost. Since September 2019. Curious if there where any vids about it. Basically, there is not a fixed schedule, so they can have you work any hours that the store is open. You can have the smallest shift at four hours up to the longest shift at eight hours. I have started at the earliest at six something in the morning and have worked the latest till twelve something at night, only done the closing shift once. Mostly I would start the earliest at 8 something in the morning and get afternoon and evening shifts. Basically what we do, in slightly a different way. We do a lot more than what people think. We just don’t do carts and sweeps, clean up messes and help people out to their car. This position starts as early as sixteen but, working in other departments (like Deli, Produce, Meat, Bakery, maybe Floral too) need to be at least eighteen.

[@pumpkinchai]

Thanks for providing more informations for everyone! Recently I’ve been having to work over 8 hours at a time due to staffing shortages. I hope it never gets to that point where you are!

[@CM09575]

@@pumpkinchai Your Welcome and, sorry to hear that. Let’s hope not. No one works more than 8 hours here. We have been hiring new people so, there’s that too. I am only part time. Been getting 4 hour shifts recently, I guess because of more people. Apparently some get a 3 hour shift, that’s extremely rare, unheard of really.

[@pumpkinchai]

@@CM09575 Wow, we’re not allowed to go under 4 hours because of the union here. I wonder if the reasoning is (usually) the same there? I hope you don’t ever stop down to under 4 hours because that hardly seems worth coming in for at that point 😭

[@CM09575]

@@pumpkinchai I know. The shortest shift is 4 hours and the longest is 8. I don’t know how only a couple people are getting 3. Ya, but we have a Union, so you have to join and pay the fees when starting and, since I have been there for three years now, I have been only paying the small fee since I payed all the big fees when starting. You guys, us, Pavillions (small Vons I think), and Albertsons are all sister stores and Safeway’s are more country wide I believe, more heard of but, not heard of here really in the Western states.

[@CM09575]

@@pumpkinchai So since this was 2014, if you are still there at a Safeway, it will be 8 years for you.

[@jtberry666]

About 9 years at Safeway for me, and a jack of all trades from curtesy clerk, cashier, produce clerk, file maintenance, GM clerk, and grocery”all night stocking”(dairy, freeze, natural foods) started at $7.75 and been journey men for 6 years so far at $22.08

[@wenyurboard9694]

I start my first day soon and all I’m confused on is how do you know when to do carts or when to bag? Does someone tell you to go get carts or do you just do one of the courtesy jobs whenever?

[@pumpkinchai]

It depends on the store and how it’s managed, but it can be either: 1. It’s up to you to check on carts, trash, etc from time to time and get them cleaned up as needed OR 2. They tell you every __ minutes to go outside and check (or send you when they notice things getting messy) As for bagging, they only seem to ask you to do that when things are very busy. Back in the day, I would be asked to bag whenever I had no other tasks to do, or whenever there were big lines and/or few cashiers. Now it seems that we do no have courtesy clerks bagging EVER. They just wander about, aimlessly… It really depends on the store and manager(s) on duty. Good luck!

[@RevivalistPsalm149]

I applied at Albertsons to be a Baker and it turns out I became a Courtesy Clerk Didnt know I might have to sweep Albertsons and clean their bathrooms x.x Anything else they do other than gather carts and bag groceries?

[@pumpkinchai]

I’m sorry you didn’t get the bakery position you wanted! I think the only other task you’ll have to do is return the unwanted and/or returned items (my store calls them go backs). Good luck! Let me know how you like your new job 🤗

[@JohnAckerman31]

I work for Jewel, and I like what I do. I work in a good store with great employees. I work as a cashier, and I always get a lot of customers who come to me specifically. Jewel also has great benefits. I am on the health insurance with the company, and everyone has said that it’s great insurance, which it is.

[@pumpkinchai]

I’m happy for you! That is the best situation to be in. I’m also at a great store with nothing but amazing coworkers (currently) and I could be on the health insurance if I decided to, but for now I’ll stick to my parents’ plan. We are both very lucky 😊

[@Raviouliformiouli]

I’m doing it for one more month and then moving. I kinda wanna just quit without giving my 2 weeks notice because this job is bullshit

[@xo1207]

Ravioli Formuoli I’ve only been working as one for a single day and I feel like a slave!

[@pumpkinchai]

@@xo1207 They don't call it 'slaveway' for nothing ;)

[@pamelarose-23]

So I applied at Ralph’s not that long ago and was asked to pick two positions on their application. I picked both produce and courtesy clerk. I wanted to be a stocker, but they didn’t seem to have that as an option. I didn’t want to be a cashier because I’m slow when it comes to counting money. They also had deli and bakery. Being a bakery clerk seemed interesting but at my location you have to know how to bake cakes. I’m not the best when it comes to baking cakes, so that wasn’t an option either. I wouldn’t want to risk burning a cake in the oven 😭. After going back and forth, I just put down courtesy clerk as my second option. Is the job really as bad as people make it out to be? Also are female courtesy clerks common? This will be my first job and I’m already freaking out.

[@pumpkinchai]

Haha, I totally understand why you didn’t want to choose the bakery or cashier positions (I personally can’t bake to save my life, lol). I have not seen any other female courtesy clerks besides myself and my former coworker from this video, so I have to say no, they’re not very common. I hope you enjoy the job, though! For me, it was able to be fun and enjoyable, and actually might be the best position I’ve had within the store out of all the ones I’ve tried (produce, cashier, file maintenance, bakery, meat, and floral). Let me know how it goes and what you think of it!!!

[@pamelarose-23]

@@pumpkinchai Will do! This comment made me feel a bit better about the position. Though I still need to receive a response from the company. I applied but haven’t heard anything back. I checked my application status and it said moved. I’m guessing that means that it’s still being reviewed at the moment.

[@pumpkinchai]

@@pamelarose-23 Sorry for the horribly late response. I hope you eventually heard back from them and were able to get the job!

[@pamelarose-23]

@@pumpkinchai Thank u! and I did! Unfortunately I didn’t get courtesy clerk as my position. I started as clicklist instead. I struggled a bit with it though therefore I was switched into commercial bakery and produce which is what I’m doing at the moment! Commercial bakery is basically organizing the bread on the shelves and marking down soon to be expired products. Very easy and chill. Produce is also great. I never feel rushed and I can work at my own pace.

[@pumpkinchai]

@@pamelarose-23 Commercial bakery sounds like a dream! I’m so glad you ended up in departments you are enjoying ☺️

[@buddyroach]

if you are ever a courtesy clerk, it will ruin your pay raises even if you move up, even if you quit and come back as something else. You won't advance normally.

[@pumpkinchai]

Really? What store do you know this info from? I was a courtesy clerk at Safeway for a few years and came back as a cashier at the current hiring rate almost two years ago, which was double what I was making as a CC when I left!

[@buddyroach]

@@pumpkinchai I cant speak for the other brands kroger owns. But at actual kroger stores this is true

[@pumpkinchai]

Oh wow, that’s crazy! Why would they even make that a policy? 😖 That’s a shame. Thank you for warning the people watching this video, though!!

[@buddyroach]

@@pumpkinchai no problem. That's the thing though. If you ask them about it they will deny it. They don't mention it cuz they don't want people to know.

[@pumpkinchai]

That’s so messed up 😤

[@pilsenmexican]

I can't get into my local Albertsons. I'm pissed. I have been trying to get in for over 2 years and I don't have a criminal record

[@pumpkinchai]

Oh no!!! Have they given you a reason why??? 😩

[@pilsenmexican]

@@pumpkinchai not really. Besides saying that we found a better quality candidate for the position. Then I find out they hired a cute girl. I'm like oh ok y'all sexist when you pick your candidates

[@pumpkinchai]

Wow, that’s messed up. I’m sorry to hear that 😩 All the stores here are so desperate for workers, they’ll hire pretty much anyone...even if they DO have a criminal record. 😅 I hope they realise their mistake and hire you someday soon, or that you find somewhere else that will appreciate you from the start!

[@pilsenmexican]

@@pumpkinchai I hope so 2. I don't try to play the victim but they do discriminate against Latino and blacks. I'm Latino.

[@pumpkinchai]

It’s sad but true 😔 Though, a lot of my coworkers come from DC since I live close to the border of DC, MD, and VA - so a lot of them are black. I hope you are able to find work soon! 😊✨

[@rah.248]

Just got hired and the first thing that caught my attention after my interview was that my starting pay was $9.76.

[@pumpkinchai]

Nice! I think that's more than the current starting pay at my store.

[@rah.248]

@@pumpkinchai And now were making $11.76 because of us coming to work while all this coronavirus stuff is happening.

[@pumpkinchai]

*-ṜṒῩΛⱢṪῩ -* same! They gave everyone a $2/hr raise for the time being. I wish it’d be permanent for dealing with all this nonsense. Hahaha.

[@rah.248]

Ilona Reichenbach And than I just got fired last week after having an argument with a covid 19 paranoid Karen.

[@pumpkinchai]

Oh no - so sorry to hear that! Karens are already the worst, but COVID Karens are just something else entirely. What was the argument about?! 😳

[@minecraftingace9333]

im a courtesy clerk and this is exactly what its like

[@taylorhernandez1674]

I thoroughly enjoyed this video, thank you ladies!

[@pumpkinchai]

Thank you so much! =]

[@taylorhernandez1674]

@@pumpkinchai Absolutley, it helped me have a better understanding going into my first job and its going well :)

[@pumpkinchai]

@@taylorhernandez1674 So glad to hear that!

[@irismarquez8201]

Hello, do you have to bring the bags to people’s car during winter? In the snow

[@pumpkinchai]

Iris Márquez You don’t have to and usually people don’t need/want this, but some people might request it, especially older customers or customers with extremely large orders. It’s always nice to offer help for these kinds of people/orders, though it’s usually declined.

[@coleprell1923]

$7.50 an hour? I am a courtesy clerk at Albertsons and I make $9.50 an hour and I've only been working for about a month

[@Tiarrahenderson]

Wow really? I make 11.77 as one at Kroger

[@Tiarrahenderson]

Ive been working for almost a month

[@xo1207]

Tiarra Henderson I make 10.50 at my Kroger and I just started a day ago. It was so chaotic for me.

[@Tiarrahenderson]

@@xo1207 it is soooooo crazy. I swear it's ridiculous how things are

[@pumpkinchai]

Cole Prell They’ve increased how much they pay now! My Safeway (which is now owned by Albertson’s) starts at around $9/hr. now!

[@dilynningrao4471]

I’m 15 and just put in an application for safeway, i’m homeschooled and offered to work the weekdays (something other people that are in school can’t ) and they’re always understaffed so i’m hoping i get hired... I’m stressed about what questions their gonna ask me and stuff, and i just don’t know what to expect, help?! Any advice??

[@pumpkinchai]

Hey! That’s great to hear - I know my Safeway is always in need of people who can work during the week instead of just on the weekends! If they don’t get back to you, make sure to either go there or call them and let them know you’ve submitted an applications. I had to do this both times I applied, as at my store they often forget to check if anyone has applied. Don’t stress about the interview! It’s super simple. If you read through some of the older comments, you might’ve seen what they asked me and some others in our interviews (I.e: “someone is buying a birthday cake. What are three other items you would suggest they get?” and “pick your favourite item in the store and try to sell it to me”) I remember my answer to the second question not being the greatest, but as long as you’re nice and seem competent, I’m sure they’d love to have you! =]

[@dwightk.schrute7173]

Pushing carts when there’s snow on the ground is the worst. The cart train literally won’t move if there’s enough snow. Other than that, being a courtesy clerk isn’t that bad.

[@pumpkinchai]

Yeah, dealing with carts/anything outside during extreme weather sucks, but I agree the job isn’t bad overall! ☺️

[@owenmurphy7946]

Worked at a grocery store and hated it

[@pumpkinchai]

Owen Murphy What department were you in? Lots of hard work!

[@pilsenmexican]

Are you working for Albertsons or Safeway or Jewel Osco.They are all owned by the same company. But where I was living. Illinois. There's no Albertsons or Safeway only Jewel Osco.

[@pumpkinchai]

Oh, wow! I’ve never heard of Jewel Osco before. What an interesting name for a grocery store 😳 This was filmed at Safeway, back before Albertsons acquired it 😊

[@xianli6488]

Do u really have to do mopping as a courtesy clerk and stock products? Because I'm going for an job orientation this week?

[@pumpkinchai]

At my store we did have to mop, but only a small area whenever there was a spill. There is someone who comes at night to clean the whole store’s floors, so you don’t have to mop everywhere! You do need to return unwanted/returned/damaged products to the shelf or proper place in the back of the store, but you should not be required to stock pallets and pallets of merchandise (that is the job of either a day or night stocker). I hope this helps. Good luck!

[@jf6912]

I just got hired today haha. Was it a good job?

[@D.A.B1994]

J F RUN!!!

[@pumpkinchai]

I personally loved it, despite it being a nightmare of a job! Haha. I don’t know if you’ve seen Parks & Recreation, but if you have, I was basically the Leslie Knope of courtesy clerks. Now that I look back, it wasn’t that great...but it sure did teach me a lot, form some nice connections with coworkers, and force me to be more social/less shy. Let me know how it goes and what you think of your new job!

[@pumpkinchai]

Honest Dave Bahahaha

[@ethanwhite2963]

J F did you apply online, and if so how long did it take for a response?

[@pumpkinchai]

I know you weren't asking me, but I'll answer anyway. I did apply online, but it took foreeeever because they never checked the website for applications...even though they were desperate for workers! I had to ask a friend who was a cashier to inquire about my application, and things moved quickly from then on!

[@luisrosales3430]

I think I'll stick to night janitor

[@pumpkinchai]

Night shift is the best! No customers 🤩

[@missmoonlight629]

The beginning I started LAUGHING-

[@pumpkinchai]

Poor girl didn’t know I was planning on filming her entire shift 😆 I would’ve done a better job if I had known so many people would watch this looking for advice. Oh well! I hope to make a couple from the other departments I’ve worked in, so hopefully they’ll be a bit more serious and informative.

[@trevcon3]

Can you make a tutorial on how to bag groceries I kind of hate my job slightly at albertson's they didnt even give me a schedule yet they just made me start working lol and I dont really know what to do except pushing carts and cleaning the bathroom and break room and bagging groceries they havent assigned me shit lol

[@pumpkinchai]

I’m sorry to hear they just kind of threw you in there! They did that to me too when I went from produce to being a cashier. They literally took me up to the registers during the thanksgiving rush and expected me to figure it all out 👀 I will make a bagging tutorial, though! Sounds fun 😁👌🏼

[@trevcon3]

@@pumpkinchai thank you ya they showed me how yo sweep and stuff but they didn't let me do it then this lady made me do it and told me how to do it

[@pumpkinchai]

trevcon 3 Did they train you with any of the other stuff like cleaning the bathrooms, cleaning spills, etc? 😧

[@trevcon3]

@@pumpkinchai yes but what happened was I was doing orientation for the deli and the people at vons that trained me did help but they said I asked to many questions and I really couldn't take notes cuz the deli is always busy but I was supposed to work at albertson's and I am and I talked to the manager at albertson's she said we can have you step down and do courtesy clerk or overnight clerk and I said ok I'm down for night clerk but they gave me courtesy clerk when they really need help in the deli and so I am a courtesy clerk and they showed me and made me bag stuff and then made me do carts then showed me how to sweep and then showed me how to clean the bathroom and then thank customers when there walking into the store or leaving and while sweeping around the customers great them ask how there doing

[@pumpkinchai]

@@trevcon3 Oh my, what a crazy journey they've put you on! I can't believe they said you ask too many questions...that should be a good thing - it means you're serious about doing the job and doing it right. SMH.

[@tyroniumjones6713]

yo wtf is this the store I got banned from for exposing myself to strangers in the parking lot?

[@samirespereira2052]

Tyronium Jones oh my gosh, what?

[@squidking_]

whut

[@ZippyZepeda]

iam a Courtesy Clerk too in 2016 i won post part time friendly award

[@pumpkinchai]

Zippy Zepeda nice!

[@ZippyZepeda]

thanks i made a video about check out my videos please,i work at hyvee have your heard of that store

[@pumpkinchai]

No, I've never heard of Hyvee!

[@imajointt]

If you work as a courtesy clerk at Safeway do you have to work as a cashier too ? If you do is it optional to not? I’m good with doing everything else but not to good with the register

[@oni8581]

later down the line, if you are considered a reliable and great courtesy clerk, you’ll be offered the choice to become a combo (sometimes checking/sometimes courtesy clerk)

[@pumpkinchai]

You don’t have to! Cashiering is a level above CC, so until you’re trained to be a cashier, they can’t just throw you up there all of a sudden and ask you to be a cashier (because they would need to be paying you more to do that). They might ask you later on if you want to move up to cashier, but you can just say no. 😊

[@bradleydurbin6784]

That’s good. I lost touch until I ran across your video and saw my old posts. I’m still at Fry’s out here inArizona. We’re merging with Albertsons but that’s a couple of years down the line. Kroger is merging with Albertsons.

[@pumpkinchai]

Welcome back! We are already a part of Albertsons and we are also merging with Kroger. We’ll all be one mega company soon enough, haha. I hope things are going relatively well over there!

[@bradleydurbin6784]

Are you still working at Safeway?

[@bradleydurbin6784]

Are you still working at Safeway

[@sugarp2830]

What is day clerk the same courtesy clerck???

[@pumpkinchai]

I believe a day clerk is someone who mostly cashiers or stocks the shelves during the day. It is not the same as a courtesy clerk, as they’re not responsible for cleaning the store and collecting carts. I hope that answers your question!

[@johnnycake5154]

I'm a courtesy clerk for Safeway in Maryland and the management is a mess

[@pumpkinchai]

Johnny Cake Awesome! I used to be a courtesy clerk for one in VA (seen in this video, haha). The management definitely was a mess, but since Albertson’s took over the company and renovated the store, the management has improved a ton. I just starting working there again as a cashier a couple months ago!

[@johnnycake5154]

@@pumpkinchai sweet I'm thinking about trying to be a cashier

[@johnnycake5154]

@@pumpkinchai someone recently tipped me $100 and I was completely shook

[@joshuabates8721]

They all are

[@pumpkinchai]

Joshua Bates Trueeee

[@lizethluna493]

Yikes , i start Monday of next week and these comments are getting me worried😭😂 What are the cons+pros of this position?

[@pumpkinchai]

Haha, noooo - don’t worry! You’ll be fine. I need to make an updated video like this with some actually useful information, haha. Off the top of my head I’d say PROS: clear list of your responsibilities; freedom to move around the store/sort of manage yourself; don’t have to deal with customers that often. CONS: sometimes the trash bags can leak or break, and they’re almost always full of a nasty mix of liquids and stinky items (why do people dump their coffee and cigarettes in trash cans? lol); bathrooms can be gross to clean, depending what’s happened in there; might have to deal with rude customers, especially these days.

[@treek10k]

I'm getting my first ever job at kroger as a clerk. I'm nervous since this is the first job i've ever had. But they way i look at it, is if i'm just doing house chores for a grocrey store while getting paid.

[@pumpkinchai]

Good luck! I hope you enjoy it as much as possible 💕

[@thatoneguy8424]

Any tips for a interview

[@pumpkinchai]

The interview shouldn't be anything too crazy, so don't worry or be too nervous going into it. When I first interviewed, they used to ask questions to see how one might do as a Courtesy Clerk, such as: "If a customer asked for an item that's out of stock, what would you do/say?" They would love to hear an answer that shows customer service skills, so something like "We don't have any ____, but might I suggest ______, which is a similar item?" would be much better than simply "The item is out of stock." Hopefully this helps. Good luck!

[@thatoneguy8424]

@@pumpkinchai I got hired for a position ty

[@pumpkinchai]

@@thatoneguy8424 Congratultions! I hope you enjoy it 🎉

[@braydenbigelow3236]

I just got hired at Ralph’s 😊

[@pumpkinchai]

Congratulations!

[@leonjones2565]

Branden Bigelow Well.... * Good for you.

[@sarahhllly]

ME TOO

[@codyparris2793]

Working as a cc ain't too bad at food city. I started 6 months ago fresh outta hs and now I'm a front end manager

[@pumpkinchai]

Holy moly - congrats! You sure did move up fast 😳 They gave me a similar opportunity back in the day, but I was too shy to go for it. I’m glad you’ve made it up the ladder already!

[@psychoticgamer1019]

Im extremely nervous have my interview tomorrow morning so this helped me calm down a bit thank you

[@pumpkinchai]

I’m glad my video was able to calm your nerves a bit. Best of luck with your interview! Let me know how it goes. You’ve got this! 🙌🏼

[@psychoticgamer1019]

@@pumpkinchai thank you interview is in an hour

[@pumpkinchai]

@@psychoticgamer1019 I know it's been a year or so, but I hope it went well!

[@Ethn30n]

do you know what website i can use to apply ? i’m having trouble finding it

[@pumpkinchai]

Yep! I always had a hard time finding it too, haha. It’s: Safeway.com/careers

[@Chris-wn9fe]

How long are the interviews typically

[@pumpkinchai]

5-10 minutes!

[@arianapreciado1975]

I want to apply to Stater bro’s this summer ! Is it easy to get the hang of?? I’m nervous that it’ll be hard 😭😂

[@pumpkinchai]

Yeah, it's pretty easy to get the hang of. Don't worry, you'll do great!

[@arianapreciado1975]

Ilona Reichenbach Thank you ! Question, I read your comment about convincing them to buy a product, how were you able to do that with milk?😂

[@pumpkinchai]

Ariana Preciado Ahahaha - that’s a great question! It was many years ago so I don’t exactly remember what I said, but I think I just explained to the hypothetical customer the good qualities the milk had (organic + good source of calcium) and then said something like “and wow, look at that sale! That’s a great price.” I still say things like that when I’m checking people out (I’m usually a cashier now) to make them feel like they did well bargain-hunting 😂🎉

[@Elchino5.7]

Sis please do an updated video!!!

[@pumpkinchai]

What would you like to see in an updated video if I make one? =] I am a cashier now, so I can make a video on that. I can also show you what it's like to work on the price tags (file maintenance clerk) overnight if you'd like.

[@mitchellarmstrong3759]

Wednesday January 23rd is my last day at my store unfortunately.

[@pumpkinchai]

I hope you had a wonderful last day!

[@mitchellarmstrong3759]

@@pumpkinchai it was kinda bittersweet. I decided to leave to finish high school. The seafood manager and the Starbucks barista each gave me a big hug goodbye.

[@pumpkinchai]

Mitchell Armstrong Aww, that is sweet! I hope finishing up school goes well 🎉

[@realvlone-thug602]

Today?

[@mitchellarmstrong3759]

@@realvlone-thug602 I posted that comment 2 years ago

[@sirkinetik8450]

I did overnight stock for a week or 2 and it wore me down now I’m doing courtesy clerk at foodcity wish me luck I’m a positive and always nice to people so I should be good

[@pumpkinchai]

Good luck with the new position! I hope you enjoy it more than being a night stocker - that definitely is a tiring job, so I totally understand why you decided to choose something else. It sounds like you will do well being a courtesy clerk since you seem to have the perfect attitude for it! 😌🙏🏻

[@SG-mo8gx]

I’m 14 and I’m pretty dillons hires 14 year olds here. Do you have any advice to get hired? I have a really good resume I think and my dad is helping me out, I’m pretty good with people too

[@pumpkinchai]

I would suggest you familiarise yourself with the store and the products they sell, as they seem to like to ask questions such as "What three items would you suggest someone buying a birthday cake get as well?" Glad you have a really good resume; mine was pretty much nonexistent when I applied here, as this was my first job ever! Best of luck. Let me know how it turns out!

[@lifewithzayy.]

how much was your last paycheck ? im just wondering cs im finna start working there

[@pumpkinchai]

Back then, my store was only paying $7.25/hour. It really depends on where you are going to be working and how much they’ll be paying you + how many hours you’ll be getting! Best of luck at your new job 🙏🏻

[@adolescentmusic9784]

$7.50 an hour??? That seems low even for 3 years ago I just got hired for the same position starting at $15.10 an hour🙈

[@pumpkinchai]

Haha, this video was actually filmed in 2014 so it’s been six years! I believe my store now starts people at $11 - so still not much.

[@adolescentmusic9784]

@@pumpkinchai ahh I see it’s crazy how minimum wage changed like that, thanks for the reply tho!

[@pumpkinchai]

@@adolescentmusic9784 I know, right?! And of course 🤗

[@sabrinaxoxo3335]

Just wondering is an apron worn for everything? Like even to bag groceries

[@pumpkinchai]

Sabrina xoxo Yep, it's supposed to be a part of the uniform at all times!! Though... I filmed this a few years ago, and it seems the uniforms have been upgraded since then and no one wears an apron (that I've seen, at least)?? I know we used to wear them to keep things we needed handy (i.e: trash bags, box cutters, etc). Thanks for watching and commenting!! 😊

[@calebwilliams9547]

At least at our store you can replace it with a safety vest, (which I prefer) but if you're a good enough employee they typically won't mess with you about it.

[@RyanLeiby]

Ilona Reichenbach at my Kroger employees used to wear Kroger shirts but now we wear aprons and we can wear any shirt we want

[@Tiarrahenderson]

@@RyanLeiby yep exactly

[@pumpkinchai]

Ryan Leiby That’s awesome! They’ve changed our uniforms to black polos, pants, and shoes.

[@gabeespinoza4864]

Hey I just got hired at safeway and decided to search this, anyway any tips is it hard being a courtesy clerk?

[@pumpkinchai]

Nope, not hard! Basically you just have a checklist of duties you have to do/check on about once an hour. It can be a lot of fun if you get everything done and then have free time to kill instead of letting it all pile up. Best of luck!! 😁

[@gabeespinoza4864]

@@pumpkinchai thank u so much :)

[@pumpkinchai]

no problem 😊

[@caelroraback2213]

I finally got my first job: a QFC courtesy clerk. I love it so far.

[@pumpkinchai]

Congratulations!!!

[@mariafox9226]

I worked as a courtesy at QFC for 4yrs. Now I am a checker and I’m about to start doing clicklist. Please do feel free to ask me questions.

[@pumpkinchai]

Maria Fox Congratulations! What is “click list?” 😯

[@mariafox9226]

Ilona Reichenbach Same as drive up and go.

[@pumpkinchai]

Maria Fox Oh, that’s awesome! We don’t have that service at my store so I have no idea how it all works. Are you the one who gathers the groceries people order or do you handle some other part of the process? 😃

[@tannermonday831]

I been working at Kroger for a month and love these and I make 11.00$ an hour and get a 50 cent raise each month

[@pumpkinchai]

Awesome! A 50¢ raise every month is huge! I only get a 25¢ raise maybe once or twice a year (I think it's based on hours worked vs. number of months). $11/hr is a great starting pay - wow!

[@tannermonday831]

Ilona Reichenbach yes but it could deal with the fact that maybe I work at one of the biggest stores where I live or just the state!

[@pumpkinchai]

@@tannermonday831 That definitely could make a difference, haha. My store is pretty small and doesn't get much business, so it makes sense that they can't afford to give out raises like yours so often!

[@qsimmons9263]

Yo you must be in Ohio or smth with a strong union to make 11/hr... Texas ufcw sucks bro

[@ipakismayilova1343]

Hi, what do courtesy clerks do when it comes to cleaning the bathrooms?

[@pumpkinchai]

Hello! It depends on the store and how it’s managed, but at my store we had to check the bathrooms every 30 minutes to make sure everything was properly stocked (toilet paper, paper towels, soap, etc) and maybe mop the floors once a day if they were starting to look dirty at all. Not too much at all, as long as all goes well. The worst part was whenever we had to deal with clogged or overflowing toilets 🤢🚽

[@trevcon3]

You did this but couldn't show how to put the apron on cuz I have Training tomorrow and dont know how to put on this weird Apron

[@pumpkinchai]

trevcon 3 lol, is it the same kind of apron as in this video??? If so, you just put your head through the head hole and tie the straps either behind your back, or wrap them around your back and bring them back to the front and the them there (if the straps are way too long for your waist size). Hope this helps! 😂

[@trevcon3]

@@pumpkinchai ok well albertson's gave me this shitty one

[@trevcon3]

@@pumpkinchai I figured out my appron lol

[@pumpkinchai]

@@trevcon3 Glad you got it! I wonder what your apron looks like, haha. The one I have now is a half apron that goes from the waist down. Very strange. Let me know how the training goes and what you think of the job!

[@seanwallace3802]

Did you bring anything to your interview and did you dress up ? I have an interview for sprouts next week.

[@memelocator7545]

Good luck

[@pumpkinchai]

I dressed in casual clothing, but made sure the clothes were nice and appropriate enough for the occasion (I.e: no ripped jeans, revealing tops, etc.) I believe I brought my ID & social security card, as these are things they will need if they decide to hire you on the spot. Best of luck! Let me know how it goes!!!

[@keishaaa3388]

This is late but I have an interview in a few days and this will be my first job!! I have bad anxiety and I was wondering if we had to work with people a lot

[@pumpkinchai]

I hope the interview went well! I also have anxiety, social anxiety in particular. Being a courtesy clerk is nice because most of the time you are doing your own tasks and don't have to be around people consistently. You do have to interact with customers when they ask questions, as well as when you are bagging their groceries or helping them out to their cars. Thankfully, a majority of your tasks are solo missions (i.e: trash, carts, cleaning the bathrooms, putting items back on the shelves, etc.), so you don't need to speak to people for the majority of your shifts.

[@amyajohnson585]

@@pumpkinchai honestly same and I rather not be on the cash register so what do I pick because it only says the different areas inside the store on the website so which one would u suggest

[@pumpkinchai]

@@amyajohnson585 I'm sorry I'm just seeing this comment now somehow! It's probably way too late for this to be useful, but my best suggestions would be 1. courtesy clerk (since it's a very solo job) 2. anything in the departments (produce clerk, bakery clerk, etc - because you have to interact with people less often than a cashier) or if possible 3. night stocker // day stocker (night stocker = no one will bother you; day stocker = not too many people will be interrupting you)

[@chief5813]

Does it keep u busy?

[@pumpkinchai]

CHIEF • definitely did! There’s always something to do with this job (but also you can get away with not doing much, if you’re that type of person) 🤭

[@abraham9852]

what would be the best to move up to from being a courtesy?

[@pumpkinchai]

I went on to Produce after this, and I loved it. You still get to be off on your own, but get paid more and have less messy duties.

[@pumpkinchai]

Wow, I’ve never seen anyone working in that department at my store. Like, there’s no one job dedicated to that section. What do you do in beer & liquor? 😄

[@sabrinaxoxo3335]

I am thankful you made this 😂😂😂😂

[@isaiahwilliams7150]

I'm a courtesy clerk at Sprouts Farmers Market.

[@daytradingking1210]

for the safeway i work at we dint have bathroom logs , well i think they dint make us log it but we had to check it every 30 min . here in California . do i miss safeway ? hell no . lmao

[@pumpkinchai]

I definitely don't blame you for not missing it! Hahaha.

[@datboi5976]

Thank God I'm not a courtesy clerk at my Safeway

[@anti-trollbuddy4798]

Missing out, Bro.

[@datboi5976]

@@anti-trollbuddy4798 now I am😥

[@pumpkinchai]

lol, consider yourself lucky! I’m a cashier now, so I’m glad I don’t have to deal with cleaning up some of the craziest and nastiest messes. Someone knocked over some caramel and hot fudge ice cream toppings the other day and I had to clean it up since we had no courtesy clerk at that hour. Boy, definitely didn’t miss struggling to clean giant messes without being provided all the tools needed!!! I was rushing around the store asking people in different departments for a broom, a pan, etc etc. Stressful!

[@datboi5976]

@@pumpkinchai now am a casher

[@caelroraback2213]

Patrick Mineault I’m a courtesy clerk at a QFC.

[@bradleydurbin6784]

Are you still working at Safeway?

[@pumpkinchai]

Yep, still here!

[@sebi3510]

I’m thinking about working at Safeway and I’m 14. How do I apply? I want to be a Courtesy Clerk, too

[@pumpkinchai]

Sebastian Posgai You can either go in person and ask the store manager/hiring manager, or go to careersatsafeway.com and apply online (select retail -> store positions & then see what’s available at your local Safeway!)

[@sebi3510]

Ilona Reichenbach Thank you! I've already asked in person, and they said you have to be 16, so I'll just wait until then. Thanks again though!

[@pumpkinchai]

Sebastian Posgai Darn! Let me know if you need anything when it comes time to apply...seven though that won’t be for like two years 😭

[@thelifeofro5946]

You might not see this but if you so answer me this. What is the interview like? Do you know if the interview is something ALL Krogers do? What did they ask you?

[@eli7527]

The Life of Ro I worked at Safeway last summer. The interview was really short and simple. They asked me why I wanted the job basically. I said I wanted to save for college and said I would be a great clerk because I’m a friendly people person. I smiled a lot and was really polite. They also asked me if someone was coming in to buy a cake what items would you suggest. I said plates and a lighter(for some reason). Then I got hired a couple days later. Don’t worry too much bout the interview. And I’m not sure what the process is like for Kroger but it’s probably similar.

[@pumpkinchai]

Sorry, I’m just seeing this now. I second Eli’s response - that’s exactly how they interviewed me and the same question about the cake!

[@Ella-cr2kc]

are you still working at stater bros? how do you do sweeps?

[@pumpkinchai]

I still work at Safeway and the sweeps are still the same where you punch it into the time clock every 30 minutes.

[@emiditypom5928]

I got hired as a CC at my new Albertsons I’m nervous

[@pumpkinchai]

Congratulations! You’ll do great. Let me know how you like it 😄

[@emiditypom5928]

@@pumpkinchai I actually really love it🐕Doing carts is really really fun I enjoy meeting people 🦭

[@pumpkinchai]

@@emiditypom5928 That’s great! I’m sure you’ll meet many interesting people there - I know I sure have! 😆😊

[@chief5813]

I’m going in for an interview this Tuesday

[@pumpkinchai]

CHIEF • good luck! How did it go?

[@chief5813]

Good good I hope I got the job

[@pumpkinchai]

@@chief5813 I hope so too! I hope they let you know soon =]

[@chief5813]

Ilona Reichenbach hey yeah I think I got but what’s the wait time like the process

[@pumpkinchai]

@@chief5813 They should've made the decision within 3-5 days of the interview. If they haven't contacted you yet, I would say call and ask about it because it's easy for them to forget with all the other work they have to do. :S

[@soldierofmary972]

i might get a job as a general merchandise clerk do you have an idea of what they do the whole day ?

[@pumpkinchai]

I don’t know too much about them, as we only really have a head of that department and no clerks. I would assume the GMCs tend to the aisles with the health/beauty products and keep them looking nice throughout the day until the head of the department comes in to do their part. It should be a fairly fun and simple job. Let me know if you go for it and how it goes if you end up getting it! Good luck 🤞🏼🍀

[@soldierofmary972]

@@pumpkinchai okay thanks!

[@vault101dweller6]

Just got hired today at Kroger my first job thanks 😊👍

[@pumpkinchai]

Congrats! I hope it’s going well ☺️