Outbreak Onboard: How fear and disease spread on the Ruby Princess | Four Corners

The Ruby Princess cruise ship is the single largest source of COVID-19 infections in Australia.
Owned by the world’s largest cruise company, Carnival Corporation, the Ruby Princess was one of a fleet of cruise ships operating as the pandemic gathered speed. The company was well aware of the risks. Only five weeks earlier its sister ship, the Diamond Princess, created world headlines when its passengers were trapped on board as the virus spread.
On March 19, thousands of its passengers disembarked from the Ruby Princess in Sydney before dispersing around the country and overseas.
Far from protecting people, the release of its passengers triggered a public health emergency.
Four Corners investigates how the Ruby Princess became an incubator for infection, leaving its passengers and staff dangerously exposed.
We also examine the actions of Australian authorities who allowed the ship to dock and the passengers to disembark, taking the virus with them.
Read more: ab.co/2Xql3Q6
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[@theeshannons1379]

I can’t get over the one lady that was a double transplant, still got on the cruise, then wants to blame everyone else and hopes the ship sinks? Come on, you knew what was going on, and still boarded the ship, then started feeling unwell, but refused to go to the doctor, and still didn’t quarantine yourself. Who’s acting stupid now? Then say I will never get on another cruise? Well good, now you won’t infect others with your stupidity!

[@clairegibson6417]

Well said ... the level of stupidity in many people around the world continues to astound me ...

[@bobbiebaxter8029]

"I didn't go to the Dr on the ship cos it costs an arm & a leg" - "They put dollars before anyone's safety" "I asked if it was safe to get on board & was told they wouldn't let one person on let alone many if it wasn't safe" - "I fell ill but didn't once think it was Covid"

[@carolineblew9046]

She said they should've canceled the cruises before hers and after her and I burst out lauging....so cancel every cruise but yours? How but just not going on a cruise during a pandemic

[@Powerage_86]

@@bobbiebaxter8029 Exactly. That was on the cruise industry for lying about the situation telling people it was safe to board. Sure she shouldn't have gone on but the blame lies on the industry for misleading people on the situation.

[@marniekilbourne608]

Amen! Hell, I wouldn't leave my house unless I needed food. I still don't go out much.

[@nelsoncong]

The passengers knew about the Diamond Princess a month before. Having 700+ infected passengers and 13 deaths should have been a wake up call to all cruisers and yet they went ahead with the trip. These passengers should only blame themselves. I have little sympathy.

[@jaylockwood5030]

Lady with complicated medical condition goes and asks anonymous low ranking cruise ship employee to assess risk for her. SMH. Darwinism at its finest!

[@cherylyoung440]

Really! she’s looking for a lawsuit. She needs to stay within distance to her doctor with issues like that.

[@basstrammel1322]

Give her a break

[@beagle7622]

She wanted an answer. She Turns up to go on a cruise which at that time was regarded as safe & it turns out there is talk of a virus . After she was angry , but I did not hear her say to anybody anything about suing anybody. What I see was the exchange of emails , & something that was not mentioned in 4 corners , that the Australian Prime Minister would not allow Australian Public Servants to appear before a a Commission that is demanded by Law.

[@barbaravance6774]

@@basstrammel1322 No! She knew she was ill and refused to go to the medical center because she didn't want to be charged! 26:40. Then goes on to say she's sorry for the people she may have had infected? WTH??? She knew she was ill and continued to carry on like nothing was wrong. But wants to win a lawsuit? What about her responsibility?

[@pauljordan4452]

@@basstrammel1322 Her old mother seems to have Parkinson's disease or something. Poor lady!

[@donot314]

In January I was making plans to fly to New Zealand from Canada to visit my son. I was watching the COVID-19 situation closely. It became clear to me that international flights were a bad idea and in late January, I cancelled the trip. It amazes me, when I hear of people with the same access to the news that I had, chose to travel. True the airlines, cruise companies, travel companies and politicians should carry responsibility for continuing to operate business as usual. But, unless they were blind and deaf, these travelers are equally responsible for their own choices to travel during a public health crisis. It was a willfully blind decision.

[@GuitarguyRichard56]

exactly. People in Canada were going on these even as the country was shutting down.

[@TheJamesstark]

travel wisely

[@hairnetfetish]

I kept hearing the people say "they didn't tell us!" as if the cruise liner was the only source of information or knowledge they had.

[@sonyab2u974]

I totally agree! That woman with the double transplant knew better!

[@Noname21113]

If the passengers decided to be responsible on their own, would they have gotten their money (that they worked hard to earn) back when the cruise was still on?

[@alexxela8956]

So 5 weeks later the Princess authorities and ceo learned NOTHING and let the same thing happen in Sydney with the Ruby? They didn’t stop their fleets after the Diamond in Japan? If that’s not criminal negligence I don’t know what is

[@theminuteman6211]

It's not just the CEO though, it's also the people who went on the cruises. How stupid must you be to not cancel after seeing the Diamond Princess?

[@billietyree6139]

@@theminuteman6211 And that is the real question.

[@Sutho81]

criminal negligence is NSW health failing to do their job and corruption is the premier giving the nsw police commissioner an $87,000 per year pay rise to stitch up an innocent company that was the victim of the china19-Virus. The ultimate crime was china letting the china19-Virus escape from their lab.

[@1paparina]

BSHIT! The ship knew! Just like the Australian authorities. The virus had no boundaries!

[@gerysphotos3519]

@@theminuteman6211 How stupid a passenger you must be to go on a cruise after all this, they were still going to that cruise... They should only blame themselves

[@philomathstudies9226]

God....this feels like it happened years ago, not 5 months ago

[@airsickspace9272]

It feels like last school year was a full year ago too. It feels like time has just flown by. Cause it feels like everything got flipped on it’s head

[@jeanrichard9034]

Yes it does

[@dustigenes]

@@airsickspace9272 That's because so much happens every day. With that much to process, time seems to be sped up. This isn't even enough time in one day to hear all the latest news!

[@quirkyquips9915]

@VixenTheFox I'm thinking she was referring to the cruise ships. The latest on this zoonotic disease is the numbers are getting higher along with hospitalizations, putting even more stress & strain on staff. On everyone. Stay safe. 😷

[@sugar2th173]

No that was the diarrhea cruises.

[@Starfish2145]

It was insane to go on a cruise after that first ship got so infected.

[@gerysphotos3519]

Exactly!!! idiocy at its best!!!!

[@AcerDyan]

I mean, Princess refused to give you a refund so you kinda had no choice 🤷‍♂️

[@lacyrussell6688]

Aidan Aaronia I would rather lose money then lose my life.... as a child who had an abusive stepparent my mother actually spent money to get him out of our life and she doesn’t regret it, I was taught sometimes spending a little money to save your life is totally worth it, and we were from a poor family growing up.

[@lacyrussell6688]

Aidan Aaronia Your way of logic is quite terrifying

[@gerysphotos3519]

@@lacyrussell6688 Absolutely right!!

[@astrosmurfgirl]

"My husband and i only and i ate at club class which only has people that um have suites" omg tbought she was Rose's mother on titanic. 😂😂😂

[@lifesjourney65]

🤣🤣🤣🤣🤣

[@clerouxbotha2784]

😂😂😂 i just died

[@leviallen7011]

Thanks for the reminder. Great catch.

[@mrmrsmsmisscloud7512]

Michelle Harrison it’s no laughing matter, she thought she was getting better quality and she didn’t. Better cleaning for example, but she was doomed.

[@cme2cau]

The virus doesn't discriminate. I think it is no coincidence that the 3 schools in Sydney affected by COVID are exclusive, expensive, religious schools.

[@IvetaUpeniece]

People like to play “blame game” but they forgot to look at themselves in the first place.

[@simpletownworx]

Human psychology formed over millennia hard to break. When all authorities and people around you are saying It's safe it's safe it's safe, and acting like it's safe you're going to believe them.

[@simpletownworx]

@5L the term Covidiots applies to numb skulls who either think it's a hoax or protest health regulations cos they wanna play golf or get a haircut

[@simpletownworx]

@@belindapaul9828 exactly!! If the alarm isn't raised there's no alarm

[@terririckert7069]

@@simpletownworx Humans can also use common sense. My brother 10 years old in 1969 (when sailing was NOT a "CRUISE") contracted Typhoid on a PO Ship as our family with 5 children ages 12 to 4 years old migrated to Australia. The shipped was quarantine for typhoid - in the harbour, NOT ALLOWED to BERTH out from Vancouver, after we disembarked in Fremantle WA. The outbreak was traced down to SEWAGE pipes that had been wrongly installed during a recent refit."

[@dlvox5222]

The only way cruising can be relatively safe going forward is everyone on board needs to report to medical every 48 hours for a rapid virus test (assuming the tests can be deemed accurate). A hassle, but those measures with possibly restricting ports of call might be the only safe approach going forward.

[@aliceballagh304]

I went on a Carnival Cruise in 1991. There was a water leak in our room damaging suitcases and shoes. The ship's management claimed it was an isolated incident. However, the rug outside of the room showed significant water damage. After indicating the significant water damage outside of the room, corporate decided to refund our money for the entire cruise. I wouldn't trust Carnival as far as I could through anyone in corporate management.

[@sonyab2u974]

You know you had a double transplant and you trusted a cruise line with your safety?????!!!!!

[@poodlesrock6552]

SSS 334 Right! If they were not total idiots, the motive could have been a good travel insurance? Or sort of Rod Stewart live on their stage? I could not tell..

[@poodlesrock6552]

Sorry for all that pain, illness and death. It seems from this upload, that most passengers were poorly and retired people on their once in the lifetime voyage? With the passengers, the crew was screwed up seriously by the captain and sealiner of this ship. How dare they? And still disputing the company's responsibility, leave alone compensations.

[@mattk.8243]

She also blamed someones stupidity of bringing it on the ship, like they knew they were infected/had it this early in the COVID outbreak

[@baronvonlimbourgh1716]

Corperations always have your best interests at heart. Everybody knows that lol.

[@Sabbye1978]

Wait.... You all missed that the lady stated at the 26:40 mark, that she didn't feel well during the trip, but wouldn't go to the doctors office because they would charge her like a wounded bull. Well aware of the covid-19 situation and kept on strolling around the ship. Possibly spreading the disease and then at the end stated the hole situation was horrible and the company was to blame and that the ship should be at the bottom of the ocean. Nah sister you can't have it both ways.

[@Heather_T]

People board a ship during a global pandemic, what could go wrong?

[@djlawlz4041]

Hmmmm 🤔 so much

[@elernation5519]

As stupid as it is, they probably thought they’d be fine as at that time it was an epidemic and it must have felt like no one would be infected near them. That’s not an excuse of course for someone to travel during an epidemic, but perhaps they’d argue that

[@kerrylouisegumley]

Not really, the cruise ship I work on had zero cases nor have any crew or guests since reported having the virus!

[@jenniferfields7113]

I would have been at home .

[@Mememeep]

the lady in the end keep on blaming the company, but wtf did you go on a cruise when there's an outbreak of a disease which has no vaccine?????? I'm already scared to take the train to work,(the cases were around 20 in my country), because I have no idea who are carrying the virus. smh!

[@gerysphotos3519]

My only logic guess is that she already paid for her cruise months before when there wasn't any sign of what was going to happen and she didnt wanna lose her money. I cannot think of anything else.

[@smilerpie1]

Right?

[@Seven-vn6qi]

Covid wasnt at the height of its power yet. Only a few countries were infected during the time i believe

[@cherylyoung440]

Tell me about it I’m a nurse in the United States I just got vaccinated it’s been one hell of a year. My family was infected along with most of my friends!!! Sick of Covid!!

[@Dallas-Nyberg]

Going on a cruise is now permanently erased from my bucket list.....

[@kimpizzurro6728]

I’m out and Life Isn’t better at sea, No More😒

[@gerysphotos3519]

@@belindapaul9828 If space-travel was already available, I'd isolate myself on the Moon! :DDDDDDDDDDDD

[@flamingapplepie1]

They’re not that great. We went on one and it was cool seeing different places but the whole thing is rushed and the areas you can see are limited. And my sister puked the whole time

[@johnswinsburg1031]

@@kimpizzurro6728 Bye Bye.

[@johnswinsburg1031]

@@gerysphotos3519 Go for it.

[@swf4841]

I love how Ros managed to let us know she was suite class.

[@samanthagolper5268]

Whoever gets on a cruise ship DURING A PANDEMIC, cannot complain about the following events. I’m sorry, but I knew about the virus in December.

[@colinluckens9591]

It became a pandemic when they were already on the cruise.....

[@elernation5519]

Colin Luckens But it was an epidemic when they boarded. That’s risky in itself

[@mikeheap7978]

You follow the advice of the cruise ship operator. THEY CONCEALED THE TRUTH AND DESERVE TO BE FINED AN AMOUNT THAT STOPS THIS HAPPENING AGAIN.

[@sonyab2u974]

Especially with her knowing she had a double transplant and she knows her risks regardless of what a cruiseline company tells her!

[@elernation5519]

mike heap You don’t need the cruise operator to tell you if to travel or not. It was a global epidemic when it left port, and they were all was at risk, even if it felt so far away and that the likelihood there would be any cases was low

[@djlawlz4041]

Did they REALLY just play sweet Caroline as a farewell song??? “Touching me.. touching you..” 😂🤦🏻‍♀️

[@maureenreid13]

wow

[@jenniferfields7113]

Oh wow lol thats so mess up.

[@seancarroll6511]

Best comment in a long time ibe seen on utube.

[@xxwoman]

And the part where he said “thank you for staying positive” 🤐🦠

[@brontewcat]

It must be a Princess Line thing - the song also featured in the last night of the cruise in a documentary on the Diamond Princess. During the lockdown I saw a video of Neil Diamond singing the song with a change of words to ‘washing hands’

[@alexcarter8807]

Fun fact: the word "quarantine" literally means 40 days.

[@cathleenmcdonald9031]

Most don't know that and sad after all this some just dont care.

[@nhandahooker]

Their favorite defense “ you scared bro? Can’t live in fear forever” 🤣🤣

[@muuuuuud]

@@nhandahooker My eyes want to roll out of my skull when i hear those... X)

[@Fiona-sg9wh]

Fact we now have science and have evolved to it to mean whatever the infectious disease doctors say it is.

[@ShaunDreclin]

Thanks, Russel.

[@thura3]

"The COMPANY was well aware of the risks!!!" But also, why did the PASSENGERS get on a cruise ship during a global pandemic??? It takes two to tango.

[@sonyab2u974]

💯

[@beth-bi9yv]

Very true. People seem to like to dodge taking responsibility for their own actions. ....

[@AhhhSukeSuke]

Selfish, delusional and irresponsible..... All they care about is themselves, their own holiday and infiltrating every port 🤬🤬🤬

[@jenniferramos2846]

Yes! You can’t blame the company for being greedy cuz so we’re the passengers! Money isn’t everything. I get it sucks to lose a vacation n investments into that vacation but dang if u hear of all this why risk it?

[@tandiparent1949]

Because it WASN'T a PANDEMIC when they started their cruise; it was an epidemic in China.

[@melodymeyers-spears4181]

I am an American who has traveled to 49 states and 16 Countries. I have never understood why anyone wanted to go on large cruises. My daughter loves them but I have never wanted to spend my vacation with 2000 other people. To me it seems like herd holidays. I don’t do tours, either. If I find myself enjoying a place or activity I don’t want to leave because my schedule says I have to. I like to think for myself and let the adventure call the shots!

[@christinegraham7693]

Melody Meyers-Spears A lot of people don‘t like to have to rhink for themselves.

[@robinburrell4421]

Absolutely my thoughts exactly. Went on one cruise. Hated it. Love going by myself, why would you want to travel on a traveling city, eat at the same restaurant meal after meal, not see any city without thousands from your boat.

[@shannonhainline]

The angry transplant chic...if you were so concerned and had doubt you should’ve never gone. They did what they were told. They reported what they knew at the time. It’s tragic and heartbreaking but it was a new virus and nothing was known about it.

[@StaceyLovesBettyBoop]

The lady that lost her husband literally broke my heart. I could tell they were one heck of a couple. They seem just lovely. My heart and prays go out to her!!!

[@jessayjones]

I’m a little confused about that one lady looking for someone to blame.. sure the staff said you were safe but they didn’t force you to get on the boat.

[@baronvonlimbourgh1716]

Yeah, general staff is going to tell you your life is in danger and you should go home lol. If they do that they are out of a job.

[@xParrish]

They must have live under a rock 🤣

[@evastapaard2462]

By that time I was well informed even though there wasn't any one infected in my country thinking she was safe was stupid. blaming anyone else is just wrong.

[@nickinportland]

Yeah like call your doctor right? Not to be political but they have a government health system, if as great as they say it is should have that person on speed dial with a double transplant.

[@victoria2425]

yea she was annoying

[@lilfloridaprepper5446]

I’ve been on 2 cruises in my life, way before the pandemic....I came home sick both times so decided nope! Never again! I’ve always been shocked that so many people go on cruises....1 person gets sick, potentially everyone on board can get sick....it will be interesting to see if any of them can stay in business after this crisis

[@lifesjourney65]

People have already rebooked to sail. Some will never learn then cry that the government didnt come rescue them...smh

[@coleengoodell3550]

Yep, floating petri dish. I'll pass.

[@AhhhSukeSuke]

They're a cesspool. I'll tell you one thing, NCL hired unskilled regular folks off the street to clean their ship. .... I was one of these folks. We had no training lol. It was more of a surface lvl clean.... We weren't professional cleaners........

[@dancer00991]

they aren't goin anywhere.

[@karenzkilab7678]

They will definitely come back..esp.when the vaccine comes😄

[@pureone26]

I have always heard how badly the cruise staff are treated (and paid), and the huge environmental impact of cruises. That was enough reason to not to go on them, before covid. And as a medical scientist I know how they are floating petri dishes.

[@dancer00991]

not all cruise lines are Petri dishes... there are some cruise line which keep their cleaning standards very high.. most people get sick from ships from a few things, 1. they don't wash their hands 2. they touch everything. coming from someone on the cruise line side, I also know that and see MANY MANY people that do not wash their hands and that is one of the main things

[@t.l.1610]

Boy am I glad you wrote this comment. I keep seeing comments defending cruise lines & stuff like, “They’re fun & I’ll keep going back!” Sure. Fun & completely irresponsible. Floating environmental disasters & tax avoiders. FUN.

[@WendysCove]

its called air conditioning

[@orcachick2005]

"Princess Cruises put us on the ship to begin with." Right, they tied up every single person who booked passage and dragged them on board against their will.

[@dancer00991]

hold on!!! no one forced you to go on the ship!!!! that is crap!! don't sit there and say that they put you on there. the ships put out warnings to passengers when they got on those ships and before all this started and if passengers are smart and they know abut the virus already happening then they could have decided not to go! NO ONE EVER FORCED YOU TO GO!!!!!!!

[@rorschacht8478]

@@dancer00991 wtf

[@marykay8587]

You do realise he was being sarcastic right? Mostly speaking towards the last Sat the end who wants the cruise to sink and be forgotten 😂 I, for one can't wait to go back cruising

[@oncoucharrest5910]

@@marykay8587 cruises are floating garbage heaps, they don’t care if you die, it’s all about the money....but enjoy your next cruise

[@marykay8587]

@@oncoucharrest5910 Indeed they're garbage heaps (as are restaurants and hospitals) and once in awhile a passenger may go missing or fall off (cause they intentionally jumped, most likely) 7th cruise here I come!!!! 🥰💯🤣

[@theminuteman6211]

"thank you for being positive" lol

[@coleengoodell3550]

Oh Lordy! It just gets stranger and stranger. 😵

[@bruh_hahaha]

LOL! the irony. 😅😂🤣😂😅🤣

[@omahacheeks764]

3:25 the passengers were notified but the passengers chose to ignore the warnings. 3:45 a father of a passenger warned of the virus and the passenger still chose to ignore the warning. 8:25 the passenger said "they" didn't limit us to our rooms. Personal responsibility is to the person to keep themselves in their cabin. 9:30 by now they have been warned multiple times, and now authorities are on board to test. This is not just the cruise ship's responsibility, it is also the failure of the passengers to heed warnings and use their personal responsibility to limit their exposure to others. The cruise ship cared more about profits, and the passengers cared more about having a good time. 19:10 this passenger took heed to the warnings and used their personal responsibility to make changes in their exposure to others.

[@justnursejen12]

beautifully articulated!!!!!

[@omahacheeks764]

@@justnursejen12 thank you.

[@BipinRaviEkka]

All these people just loved to enjoy.....Like people on recently reopened beaches just sunbathing......Use your brain......No Business is going to tell you "Oh hell , we are contaminated".......But people.....They always like to enjoy......If not for yourself....Think about our older folkes....

[@chijester221]

the captain should have remanded all passengers to their rooms until further notice and should have began immediately to disinfect every square foot of that ship i know people who where on board ships and who said that employees where cleaning every thing in bleach u could smell all over the ship and they said they felt safe the captain said if u do not need to be out of your room stay in your room why couldnt ruby princess do that but then again its a carnival company and they want money

[@omahacheeks764]

@@BipinRaviEkka Ultimately, it is our responsibility to govern ourselves.

[@111highgh]

People with the flu: Imma stay at home. People with coronavirus: Imma travel the world, far and wide.

[@pauljordan4452]

Ridiculous. 'Imma' is African American English fyi.

[@johnpaterson24]

"It's the love boat. Everybody wants to go on the love boat". Lol - you couldn't pay me to go on one of those cruises.

[@FrostedSeagull]

You said it John. MORE like a circle of a Dantean hell. Ship cruises - They are human petrie dishes for bacterial and viral infections. Infection specialists the world over have been warning about these ships which are on par with US, Russian and Chinese biological weapons laboratories.

[@t.l.1610]

Frosted Don’t forget the massive environmental impacts, companies that earn billions paying a fraction in taxes ... we could go on. 😒

[@peggyrambanapasi8474]

My idea of a holiday is to get away from crowds, not to go on holiday with a large crowd. A nightmare for me.

[@poetryaddict1]

We are getting real time documentaries of a global catastrophe that is still getting worse.

[@Reality_TV]

I am SO confused about the people in this documentary! NO ONE had to tell me not to take a cruise! I looked at the news and how coronavirus was spreading! ANYONE who got on a cruise after January is crazy, in my humble opinion! I understand that people felt they "asked" the right questions, BUT you NEVER trust your safety to ANYONE other than yourself! You have to make sure YOU watch the news and YOU understand things! I would NEVER have gotten on a cruise! I feel so bad about the one woman who lost her husband! That was so sad!

[@laurenq4843]

Yeah I totally agree. The day this ship set sail, if I recall correctly, was the day when everyone in my area started freaking out and packing the grocery stores panic buying. I had already bought $500 worth of supplies in late February the day I heard there was a stock market dip due to COVID fears. On March 9th companies started transitioning to remote work. The idea that, the same week everyone was fighting over toilet paper, these people were on the floating globe-trotting plague barge that is a cruise ship and thought they would be fine is absolutely insane.

[@Reality_TV]

@@laurenq4843 - Right Lauren! You & I were "in the same boat"! (pun intended) I had stocked up and was already masking, gloving and spraying myself with Lysol after every necessity trip! To be honest, I'm still masking now. I haven't had COVID. I'm vaxxed & boosted, but these last few years I have been cold, flu & COVID free! I've never been healthier! LMAO! But back to the topic, yes - while the rest of us were protecting ourselves, these people were off on a boat living it up! Insane!

[@cheriefrench6956]

There were people who only decided to cruise after the pandemic started because the rates were so great!!

[@juanitarichards1074]

Many passengers did try to cancel their cruises after the Diamond Princess debacle but were told they would get no refunds.....so either had to lose all their money or go on their scheduled cruises.

[@colinluckens9591]

Just proves my point about this AWFUL cruise company

[@justnursejen12]

They could have filed a legal complaint, why did they chose to intentionally go into life threatening conditions? No one forced them to go. So sorry but they are very much accountable... money is money, life is priceless

[@juanitarichards1074]

@@justnursejen12 Do you have any idea how much that would cost, on top of losing your cruise fares? And it takes years and years and the cruise companies can afford to litigate to the end of the earth, ordinary people can't. Some of them worked hard and saved for a lifetime for a cruise holiday before they die. The cruise companies are at fault here for refusing to fully refund their money, forcing them into a corner. They are bloody crooks and their behaviour has put me off the idea of a cruise forever.

[@juanitarichards1074]

@@juliusnigelmarturillas3629 They can earn that money back at 70-80 years old? And no, I will NEVER go on a cruise in this lifetime. My sister and I canceled our cruise plans before we ever booked it. But many people who had already paid felt they could not. And don't forget the cruise lines lied to them about the risk........

[@itrthho]

Spot on

[@PleaseApplaud]

26.35: Organ transplant recipient felt unwell, but didn't go to the ship's doctor cos she didn't want to risk paying for the appointment! And carried on going to ship activities like normal! How incredibly selfish to others, especially after she had been asking extra questions about safety before deciding to board. Of course Princess didn't act correctly, but they weren't exactly helped by selfish people like her choosing not to follow instructions to report symptoms, because they didn't want to pay for a doctor visit or risk being told to isolate.

[@PleaseApplaud]

37.15 I cannot believe that the same woman (who later tested positive) complaining she wasn't checked at all when getting off the boat!!! She would have been checked pretty thoroughly if she had self-reported it when she had had symptoms earlier. Truly astounding that she cries a bit later about the though she might have made people sick. I can't believe she agreed to be interviewed, I would be ashamed to show my face.

[@clairegibson6417]

Vile woman

[@trishplusmama]

“somebody’s neglect” “somebody’s stupidity” - yeah, yours and theirs

[@ForeverSweetx3]

🤣🤣 She wantts that $$$$

[@rapitup45]

Where is the individual responsibility /common sense to NOT go on your booked cruise? Anyone who cruised after the first wk of Feb was well aware and chose to go regardless.

[@lynnewilliams542]

not true. there was little fear and our govt didn't say not to until march 8 I think. march 13 Canadians were told to come home asap, so people travelling in feb , outside of china, didn't think there was a problem

[@shammydammy2610]

@@lynnewilliams542 You need your government to tell you not to?

[@WayfarersPov]

They were reassured several times that it was very safe to sail. Of course it was all lies. What else could you expect from business owners who only think of getting their pockets fat. They will sacrifice everything because money is their god and that's the sad reality.

[@tandiparent1949]

Some people knew about an EPIDEMIC in China, not that it would turn into a worldwide pandemic

[@shammydammy2610]

@@tandiparent1949 The ship sailed only 3 days before the pandemic was officially declared. By that time, there were many cases spread worldwide. There were five hundred cases in the US on the date it sailed. That same day was the day that Italy went into lockdown. This was a bit more than some people knew of an outbreak in China.

[@benjaminpion781]

THEY PLAYED 'SWEET CAROLINE' AS THE FAREWELL SONG??? "Reaching out, touching me, touching you..." you cant make this up wtf

[@djlawlz4041]

😂😂😂

[@andrewseow7791]

Benjamin Pion 😂😂😂

[@t.l.1610]

You really can’t make this shit up. It’s like a dark SNL skit ... playing out in real life.

[@diogopinto9462]

32:18 " thank you for being positive " .. Talking about bad choice of words ..

[@nicolebrown1927]

I was trippin off that too. Just ridiculous!

[@freddiem1963]

How scary is it, how viruses spread. I caught swine flu when that was around (I'm from Scotland, & was 34) & developed pneumonia. It was horrible, as one flu seems to die off, another country is having a winter, that's why social distancing is really good for any epidemic

[@seanoreilly1832]

I dont understand why you would want to go on a cruise

[@johnswinsburg1031]

Have you ever been on one . . . . if not keep quite.

[@Sutho81]

I have been on 39 cruises in the past 18 years and will definitely go again. On the other hand I will never visit china again in my life after what the china19-Virus has done to the world. When I see comments like yours I wish I could see more violent attacks on chinese people as that brings a smile to my face after seeing the hate directed at the cruise industry. If this comment offends you then you can thank yourself for fuelling my hatred of the chinese people for inflicting the world with the china19-Virus.

[@lynnewilliams542]

because cruising is the best holiday. unpack once, everything taken care of and you go to interesting ports. I have been on over 80. cant wait to get back on board. people who have never been on a cruise, really don't know what they are talking about. a lot of the problem is old people and men on the ships don't like to wash their hands. I see many people leave the toilet without washing. my husband says he never sees a man wash his hands in the publicc toilets on board

[@AhhhSukeSuke]

It's convenient for older ppl to get around, see more places...... On the other hand, it's an utter breeding ground for the stomach bug.... Influenza........ The ship is perfect for a new virus.......

[@christinegraham7693]

Ship of fools.

[@keeperzero]

I love how the CEO of Princess Cruises comes on and says I hope you'll give us another chance well what about the dead people I don't think they're going to have another chance

[@WayfarersPov]

No, I won't give them another chance. All they care about is the money. F*****g liars!

[@1paparina]

Are you bonkers? these people died because of a virus! NOT because of a cruise ship! Ohh please! I should not even waist my breath.

[@karenzkilab7678]

Its not about the ship..its about the people or passengers getting on board with the virus...not came from the crew or staff becoz they don't go out the ship at all bec.they are working not like the passengers who are on and off the ports.

[@audreylisamuranda2881]

I laughed when she said “We don’t really know!”

[@Jenniferladybug]

oh god, the woman who lost her husband, I just started sobbing. This is so sad.

[@Sydnarella]

Kidney transplant lady needs to take a little more responsibility for her own decisions. Coronavirus aside, cruise ships are notorious disease spreaders and if you are taking drugs that cause you to have immune system issues, then cruising is prob not a good idea for you.

[@freshbme2]

She speaks like they physically forced her on the ship. With her health conditions she should be relaxing at home.

[@joeyjoe7930]

ANYONE getting on a cruise in March has to take responsibility for themselves. We knew enough in February to make that decision. There are NO victims here, in my opinion.

[@stephanieong4377]

My friend's sister was one of the crew members on one of the Carnival ships. She's back home now & is safe, thank god.

[@enibeni2071]

I'm glad! Good for her!

[@klausadrift7568]

We did the Alaska cruise on the Ruby Princess in September 2019. At the end of the cruise we noticed stricter hygiene measures to be observed before entering the buffet area and we knew that something was going on here. Sure enough and despite the extra precautions we took, most of our group got sick with the shits and vomiting. With more than 5000 passengers and crew on board in a relatively confined space, the vast spreading of any contagious illness is a sure possibility. In any case, lesson learned. That was for us the first and last cruise ever.

[@amyrivers9381]

A passenger on the Ruby Princess visited a patient in an old person's home. This led to many people getting covid including deaths. This happened even though the ship and individuals had the information needed to make a decision about the safety/risk involved in going on cruise. If I was a transplant patient I wouldn't of taken the risk and I think that comes down to common sense. I am immunosuppressed and therefore at a greater risk and I would not have gone on the cruise for my own safety but also taking into account if I got the virus the potential of spreading it to others.

[@jesusmejia3910]

My wife and i were set to sail out of Florida on March 16th 2020. 3 days before we were set to fly from California to Dallas to Ft. Lauderdale. THANK GOD we didn't get on that ship. I feel horrible for the people who were on these ships as ground zero for the virus. At least 26 people are dead. That's horrible. All the money in the world can't bring them back.

[@MissKealoha]

I feel zero sympathy for anyone who got on a cruise ship in December and on... I had a New Years cruise planned. I decided to cancel and lose out on the money rather than chance losing my life and or endangeringthe lives of my family and friends. Only fools would listen to someone who stands to lose millions vs listening to your own common sense.

[@JoeLikesTrains]

December 2019? Between December and March when the lockdowns started, thousands of people went cruising but the severity of covid was unknown.

[@veno054]

Tracey Temple "was waiting on the DOCK during a PANDEMIC to board a ship." just that. that. makes your mind wonder....so we really live with such people in our society?

[@nickinportland]

“I wouldn’t go to the doctor because the charge you like a wounded bull” 😂

[@chaochao_chnnl]

LOL finally found this comment😂

[@nickinportland]

@@chaochao_chnnl thanks for sticking with it 😂

[@robinburrell4421]

This from someone with a double transplant. She had to be a “frequent flier” to the immunologist, general practitioner, surgeon, etc etc.

[@astrosmurfgirl]

Once you are in international waters any crime is literally under flag where ship is registered ie. Panama. So if you're assaulted, pushed overboard or whatever, its probably not going to be investigated. So why do all these old ladies go on cruise ships?

[@gaslitworldf.melissab2897]

BAD NEWS CRUISE - Over the last 10-15 years, I've heard so many negative things about cruise ships, from dumping violations to the vagaries of sailing in international waters, where enforcement of law does not apply, b/c no specific nation governs the ship while it's at sea. I am 55 and if I have access to this kind of information, people with more resources than myself surely do. I don't understand how people my age can be so ignorant of the fact that ships sail under no law and free of most legal obligations associated with statehood (in the developed world, anyway).

[@StreakyBaconMan]

All cruise ships must operate under the laws of the country they operate from. They aren't suddenly immune to laws because the are in international waters, that is a myth.

[@lauriesmith4575]

So grateful my mom, grandma and I went on our Norwegian cruise back in 2008. This makes me never want to go on a cruise again.

[@SK8NIK1]

I am so sorry and YES the $$$ came before safety. Maureen, you make me so sad! Tracey, you also need to take responsibility for your health. We knew in January. Why the staff were not informed, trips canceled and fares returned? Criminal negligence - without a doubt. Stupidity is every person that jumped on a cruise ship after we knew about this issue in January. And, the bloody Cruise rep who told us they did everything right - yep sure!

[@nyanbinary1717]

It's important to remember that most of us didn't know how serious it was at first. While people should have exercised better judgment and that cruising under such conditions was a terrible idea, it's easy to see that with hindsight. Another factor is that when you're paying for a cruise, you expect the cruise company to take care of you and to make decisions that will keep you safe. It's supposed to be an escape where you don't have to worry about anything. When you're in that mindset, it takes a bit for your logical brain to catch up. No one is immune to that.

[@baronvonlimbourgh1716]

I canceled my trip to family in februari because of covid. Back then it was obvious this was a stupid idea to travel anywhere. And who on earth trusts a corperation, how naive are you? Corperations are not your friends, especially not if being honest costs them profit. Shareholders don't care about what happens to the watery bags of money once they emptied them. You need to learn a lot about the world.

[@grandiora]

Its just great that everyone is criticising the ship company now but no one remembers that Australia was going ahead with hosting the Grand Prix. It was only just cancelled in the 11th hour.

[@tiamarrow6366]

The fact that the ship chose not to tell the passengers until days later…..that’s negligence

[@ResearchNational]

Me at 13 minutes in: Sanizing all my high traffic areas of house.

[@Matt-fl8uy]

Please be aware that cruise lines have extremely harsh cancellation policies. Imagine paying thousands of dollars and then having to write it entirely off because of a virus happening "somewhere else." I get that hindsight is 20/20, but at this point COVID seemed more like the exception than the rule. Sadly, that turned out not to be the case.

[@ktsmom99]

I've always wanted to go on a cruise. Not anymore. So much goes on, criminally and there are no laws. Boycott the cruiseships until they are regulated more strictly. If these countries banned them from coming they would soon change if they lose money

[@denisegore1884]

I live in Napier where we had cases linked to the Ruby Princess. Our port is showing the Majestic Princess due here on 5 October. I hope the locals protest this.

[@brassholio]

How about you give it a try first before passing judgement? Make your own mind up.

[@IzinTheBzin]

Imagine the headlines if Labor let them in.

[@varnamackie1570]

About the lady that asked someone dressed in white , a staff member from her ship that she was waiting to board how safe would she be .The staff probably were under strict instructions on what to say if asked those type of questions, and they would know that if they said any gossip that was going around amongst themselves the staff , that it would come back to them and they would be in trouble ,so they probably believed they were safe too.

[@akas224]

obesity makes 20 times dangerous and if you are old, it's almost suicide to stay in congestion.

[@PeterJohnJnb]

I love how the only people that folk don't blame - are themselves. If you know you're sick and you are already feeling apprehensive about taking the voyage...then you do anyway.........oi.

[@Dangic23]

After what happened to the Diamond Princess......if you got on a cruise.....you did at your own risk. Yes....cruise lines are also culpable for sailing as if nothing was happening. But there wouldn't be any sails after Dianond Princess if people did not step through the gangway.

[@eleanor5890]

Why were cruises still going ahead after the Diamond Princess situation?? I know that cruising is a huge industry but the safety of customers must always be paramount. It baffles me!!

[@olibrooke-bailey333]

We were in Club Class so we weren't eating at the buffet with the plebs. That made us feel safe but we were definitely worried about the lower classes revolting. It's safe to say we were happy to get back to Vaucluse.

[@lifesjourney65]

ikr? too funny 🤣🤣🤣🤣🤣

[@tungmai991]

@Pete THE REAL Relentless What's really funny is the Vaucluse is full of Chinese these days!

[@olibrooke-bailey333]

@@tungmai991 "Full of Chinese"? What is that supposed to mean? Oh, you mean there's a lot of people of Chinese background that live there. Right? Like Eastwood, Chatswood, Epping..? What's your point? Why is it "funny"? Can't wait to hear your reasoning on that. Predictable but go on, surprise me!

[@tungmai991]

I'm Australian - it stems from my time in the Navy. Say it out loud, and you'll see it's a bit rude :)

[@coleengoodell3550]

Hahaha!😂

[@crimsontidegal6332]

I find it odd that nobody holds the airlines accountable for allowing flights all over the world when they also knew they were helping spread it. China is the one responsible for this pandemic and it is China that should be held accountable. This is a learning experience for everyone.

[@AlohaChips]

Life Lesson: You DO NOT EVER trust a company or organization that will only profit if it ignores your health and safety. Furthermore, the fact that an international business is headquartered in a country that allows it to dodge taxes and regulation is primary evidence showing it DOES NOT CARE about anything but getting your money.

[@sigsin1]

On March 8, how could you not have known?

[@acoz9641]

45:11 onwards -- such representation -- the majority of their crew and staff are Filipinos, Indonesians, Indians, and other nationalities. They are rarely recognized and face some of the most awful working conditions. I felt bad for them -- yes passengers were paying customers, but these employees had little liberty and freedom in expressing their own concerns out of fear of losing their jobs, income which supports whole families back in their native countries. With the pandemic, most people sympathized with the passengers but forgot the crew who had no choice but to continue serving even if they themselves were feeling uncertain and worried. Like with the Diamond Princess, passengers were confined to their rooms with some having no windows and were cramped -- but what about the crew? Even more cramped and faced to serve room to room. That risk of covid-19 exposure and spread too. Those Princess / Carnival Cruise Ships top honchos do not sincerely care about its passengers' welfare let alone their employees.

[@lena8650]

how the hell would you come to the idea going on a trip on a large cruise ship in the middle of a global outbreak...

[@kolio4917]

I personally know crew members of the ruby and they were treated so well during and after passengers got off... they did all they could for the passengers aswel, ..... they got to go home after 90 days in their little cabins .... I took senior tour mananger rex and 3 friends on a wee avo out when they were in port otago on their last visit 2 weeks out of lock down.... I followed their journey and saw how amazing the cruise line treated them. Cant wait for princess cruises to come back. Miss doing tour dispatch.

[@BonJody]

I used to work at princess cruises, their headquarters are right down the street from me. I took call in bookings, it wasn't a bad job, I left to work for my family.

[@sihwidiromadhona5488]

i have been in Ruby prrincess ship 2 times..first was 10 days Mexican Riviera.2018, .and the second time was 15 days Hawaiian cruise 2019. it was so beautiful and great memory I have for Ruby princess..oh..Ruby I hope you will be alright

[@pianowhizz]

I love how the Hong Kong port agent said: 'we sent an email to the ship ... I'm not sure if we could have done much more'. No one uses email for anything important/urgent (firstly it's not at all secure, and secondly it does not guarantee delivery) - call on the phone dammit! There is zero reason why any organization should be using email for any part of an important business process! I believe the Ruby Princess also involved email screw-ups, and also since then with other SARS-2 communication between states. Stop using 50-year-old obsolete email technology!

[@dm2060]

You need to actually have their phone number. Also emails are a paper trail. All important documents are always emailed.

[@MsEmmiii]

I was in South America when the virus started spreading. We were all joking about it. I was on the phone to family when my country went into lockdown and that's when I started to worry. A few days later I booked a flight home and was still told I was overreacting. The day after prices suddenly went through the roof as more countries started closing their borders. Overall my journey home was relatively smooth, except for a problem with my connecting flight. A lot of people who told me I was overreacting really struggled to get home later. That's certainly taught me to trust my gut feeling.

[@babalwa2067]

How those passangers got on that ship is beyond me 😤

[@79tazman]

ALL ABOARD THE COVID PRINCESS!!! Where good times await!

[@annarubin4089]

Seriously, people can't think for themselves? It was already clear that you should not travel at that time.

[@freshbme2]

Most of these cruises are booked years in advance, and I'm not sure if it still applies. But they do not give refunds!

[@NationandState]

I'm 15 minutes in and not one image or video of a single sick person whatsoever.

[@TheAnibear]

The level of stupidity is so tiresome! Why do these people need to be informed that it's a bad idea to go into a confined space with lots of people during a virus outbreak (pandemic status or no). Isn't that common sense? Am I to feel bad about the fact that they seem to not know about the basics in terms of bacteria and transmission of disease? Take some responsibilities for your life and decisions, people!

[@clerouxbotha2784]

Lesson: when you cruise, spend more on accommodation on-board. Never know how much time you will spend in your cabin.

[@shammydammy2610]

When? How about if?

[@camimcgill422]

"thank you for being positive" not the best thing to say in this situation, lol

[@cruisecrazy7066]

Why is it necessary to block 2/3 of the picture on some shots. I HATE it when they do that.

[@MichelleIbarraMHAEdD]

The captain and the top executives/administrators of the ship were paid bonuses to keep quiet. Total cover up. So sad. They should be charged. I wonder if that lady from Florida still thinks she will go on a cruise again, now a year later and 500,000 deaths in US alone.

[@djmozmorris]

I feel sorry for the crew. We were on the ship from February 11th and we were wearing masks and we were looked at by passengers like we were either stupid or sick! But I have to say that we had a wonderful holiday. I sincerely hope that our hard working crew favourites that we had a real connection with are safe and well 😥😥😥😥😥

[@lindawirag9962]

The cruise line was turning a blind eye.

[@thetruepatriot7733]

personal responsibility people... ughh, don't trust money making Corporations or the government with your health and safety. these pandemic travelers need some common sense.

[@artbyajay5230]

Even though the title shows Ruby Princess, the documentary shows majorly the case of Diamond Princess 🤦

[@romeoslover817]

I am personally sorry for the cruisers who got sick, and even more to the the. people who died and their families. carnival screwed up. There is no doubt about that. However, there is some personal responsibility besides what Carnival did or didn’t do. I tend to act on the side of caution when it comes to mortality. Most people knew that this deadly virus was already considered an epidemic. Epidemics can be reclassified. If the virus is spread to one sick person who travels out of their country, or has had exposure to it and not know they contracted it. Cruise ships and airplanes are petri dishes, and germs spread fast amount the passengers, especially when 2000 people are confined to one vehicle for a number of days. My choice deciding whether to board the during a pandemic or epidemic would be to stay home. I know it is a real bummer: disappointing, and financially a problem, but I would rather be disappointed than dead. Terry, there is no need to apologize. None of this is your fault.

[@LoneWolf-479]

The dude announcing "thank you everyone for being positive"......probably wishes he worded that a lil different.

[@lorispain1]

I cruised NCL Encore March 8th - 15th, no problems on board thank goodness.

[@fivemjs]

This is…..heartbreaking. In many ways.

[@billietyree6139]

My last 'cruise' was on an MSTS transport coming home from Korea, through typhoon June. Knee deep in vomit. No thanks. I worked on the Oar Boats of the Great Lakes when I was a kid and really enjoyed it. But you get a boat load of land lubbers on a ship in some weather and it can be unmitigated hell.

[@ckinstle56]

Back in Feb and March most people didn't think covid19 was any worse than a flu bug..Even now almost June I have friends and family who think it is either a scam or not that bad so the crew of the cruise ship could be excused for thinking their passengers just had the flu.

[@riverlady982]

I was watching things unfold in late December in China and by early January I said to my in laws, just cancel any cruise plans you have coming up. They asked why and I told them about the news reports I'd been seeing online and said if it was true it started around Chinese New Year then it was to late to contain it. I said until they really know how bad it is and how it spreads that going would be foolish at best but most likely just stupid when ships are like petre dishes of bacteria. By the time they're trip got close everything had been canceled by the company.

[@beckhammarilla]

It's insane hearing all these people who knew about the outbreak, and still went on ship. Yeah ships responsibility blah, but you are responsible for your life as well. I'll be damned if I take a cruise, knowing that information. 🙄🙄🙄