Above ground heat pump

Review of xtreampowerus above ground pool heat pump and how I set it up. You’ll have to excuse the one long pause in the video, I’ve never done one like this. I found it hard to get information on installing and I hope this helps someone.

[@tonyhifi9171]

I understand the need for the diverter valve, but did you use a y-connector to merge it back to the return hose? Or did you put a second return hole in the pool or just drop hose from the heater output into pool? Please clarify. Also, do you think just getting a variable speed motor would be a viable option? Thanks

[@Michael.Kelson]

I know you are busy, so when you have time I have a couple questions. Thank you for your information about this heat pump. Great work and very helpful.

[@Aussaliers]

Hey everyone who’s posting and emailing questions, I’m getting to them as fat as I can. Apologies for the wait.

[@faburishio06]

Wonderful my model it’s different but can you explain me all the settings can adjust I live in New Jersey I hock up ride away but my water take a while to warm up ether if it’s really hot days 😓 maybe I have to adjust my settings

[@Aussaliers]

These are the settings: No. Meaning Range Default Changeable Water input temperature (actual) -2~210°F N/A Exhaust temperature (actual) -2~210°F N/A Copper temperature (actual) -2~210°F N/A 1 Heating setting water temperature 59°F~95°F 81°F YES 2 Water temperature difference to restart 2°F~ 18°F 4°F YES 3 Exhaust temperature protection 86°F~ 176°F 117°F YES 4 Automatic restart 0/1 1 YES 5 Automatic defrost cycle time 10-90min 40min YES 6 Automatic defrost setting temperature -22°F ~32°F 32°F YES 7 Temperature of exit auto-defrost mode 34°F~86°F 36°F YES 8 Time of exit auto-defrost mode 10-40min 30min YES Give this a try. Remember you’ll probably want to check on it every hour or so until you have the correct temperatures dialed in on numbers 5-7 which are the defrost settings-might be best to do it during the daytime. When you see the green light on it should be in defrost just not all the time, I’d probably keep the flow rate as low as possible without the heat pump turning off automatically just to make sure it’s going to work. If ice appears really thick on the condenser unit you’ll want to adjust the defrost time and the temperature will need to be adjusted for when it’s put into defrost mode. I think the people who made these must think that we’re geniuses or something because I tell you what it took me a while to dial mine in, and I understand heating and air conditioning which is the same principle on this heat pump. The heat pump definitely works great once you do dial it in but you’d think they might put more instructions in with it. I’m interested to know how yours turns out. Let me know if it starts heating up, or if I can help if this doesn’t work. If you notice a difference in your water temp increasing, increase your flow rate back up to 17 GPM, below are the adjustments I’d recommend right now. 95°F = 35°C 2°F (remains unchanged) b2 (I think it’s because it’s unable to display the 3rd digit) 1 (in case of a power failure. It will turn back on if set at one if it’s set at zero, it will not.) 10°F = -12°C -2°F = -19°C 34°F = 1°C 10°F = -12°C I think this setting changes it to Celsius or Fahrenheit 1/0

[@faburishio06]

@@Aussalierswonderful Thanks so much for all you help i was Made a mistake i use my pool puma and start to notice the water don’t get filtrated at the way its design plus my Heat punk never Warm up because the water flow was so quick i get a secondary pump relay slow that work really well because Match the same water flow I get an intex c1000 I do the math and work pretty well 👍

[@Aussaliers]

That’s so good to hear!!

[@JuanRamirez-ev7um]

Thanks for the video. I think you are the only one that explains how this heater works. I was able to get it going Thanks to you. Can you please let me know what setting make this heater work at it's best.

[@Aussaliers]

Hi, these are the settings I have mine set to and it works great, though on colder nights you’ll have to watch the defrost time or you’ll wake up to a lot of ice. Also make sure it’s pumping at 14-17 gallons per minute, I think that’s the most important part: I put the temperatures below in C&F. Hope this helps. Thank you! 1 95°F = 35°C 2 2°F 3 b2 (I think it’s because it’s unable to display the 3rd digit) 4 1 (in case of a power failure. It will turn back on if set at one if it’s set at zero, it will not.) 5 10°F = -12°C 6 -2°F = -19°C 7 34°F = 1°C 8 10°F = -12°C 9 I think this setting changes it to Celsius or Fahrenheit 1/0

[@abanana79]

​@@AussaliersThank you so much, my settings for 5-8 we way off...soon as I followed your guidance here, ureka...warm water. 🎉

[@CandiMock]

Hi, I installed this one a few days ago. All my readouts/settings seem fine but I'm getting no change in temp other than from ambient air temps. Care to help me troubleshoot before I ship it back? I'm pretty sure I won't get much response from customer service at the company, from what I have read in the reviews.

[@Aussaliers]

Of course. I hope I responded fast enough before you sent it back so we can try first. Do you have a diverter valve installed to make sure only 14-17 GPM of water is being pumped to your heat pump? You can send me pictures of your setup if you’d like and I can see if I can spot something. Email [e-mail]

[@Aussaliers]

I haven’t heard great things about customer service there but I haven’t interacted with them. If they would detail the instruction manual they would have good reviews. The main thing with these heat pumps is just making sure you have a diverter valve because it won’t heat your water up if you have let’s say 25 GPM running through it. It needs a slower flow. One thing I wanted to ask is how warm is it in your area in the day and how cold at night?

[@CandiMock]

@@Aussaliers Thanks for replying! I will take pics in the daylight and email you. I heard in your video the importance of flow rate-I checked the stats on the pump, I read that it's 16 GPM, if that is indeed correct (meaning, I don't know how to check it personally at my own pump.) I'm in MN, the temps can get mid 70's, drop to mid 50's at night. It's fall so of course it's fluctuating all over. My intent was to get the heater going to extend the season just a bit, then take the pool down for the season, but be all prepared for next summer. But if this heater isn't the way to go, I have until the end of the month to return it. Also FYI, Xtremepower did email me back, saying the factory would have to respond.

[@mikebrowning6997]

I hooked up this heat pump last night. I was pretty amazed how quickly it heated the water. The manual says let it run 24 hours a day until it reaches the desired temperature. I turned it on about 1800. Next morning at 0500, it was off. My water temp showed 82 and the setting was at 85. I restarted it. I'm not sure why it stopped? Your water temp settings in the video is 95 which is max. I'm curious if you keep it at that or changed it after the video?

[@Aussaliers]

There is a setting in the unit that will allow you to adjust the restart temperature within 2 to 4° so sent it to the highest temperature or 4° over what you want your temperature to be and that will work for you. Hope that helped.

[@mikebrowning6997]

That's a good idea. Thanks. Today, I had a P4 error which indicates Auto Power off due to no flow rate. This makes sense because my pump has a 10 hour timer. I would assume the heat pump would restart (if needed) when the pool pump comes back on, but I haven't confirmed this. Do you leave your pump running 24 hours per day to provide a flow to the heat pump so that it won't turnoff?

[@Aussaliers]

I leave mine on all the time, but there is a setting in there. I think it’s number four. You can set to automatic restart your heat pump so you would put it on zero instead of one or vice versa. I can’t remember hope that helped.

[@mikebrowning6997]

@@Aussaliers According to the manual, after 3 P4 errors, the power has to be cycled. So if you have a pool pump that is on a timer (like me), it's impossible to use unless I hit the reset button every morning. It was designed to work with a constant flow of water. You are correct about the setting, but after 3 P4 errors, it can't recover automatically unless the power is cycled. I emailed the company to request a work around. It doesn't seem like I should have to leave my pump on 24 hours per day to use the heater.

[@alfredlangevin9840]

I'm also in Utah and thinking of getting one. Has it performed better since the air temperature has been going up? What have you been able to get the water temperature to?

[@Aussaliers]

Yes it has definitely been doing better with the higher temps. I’m at 87 degrees now.

[@AmauryT-tp3xy]

Hey how long does it take for water to feel a little warm

[@Aussaliers]

You should notice a small difference in about a day-anywhere from 2-6 degrees depending on pool size and on the outside temperature. I’ve just had to drain and refill mine, about 10K gallons and it took about 5 days to heat above 80 degrees but we’ve been super hot in Utah the last few weeks (almost and sometimes over 100 degrees) so it heated quickly this time for me. The best way I think to make sure it’s heating ok is to hang the output hose over the edge of your pool for a day or two to make sure you have it at 17 gallons per minute. With your hand in your pool water and close to the heated water coming in you’ll notice a difference in temperature.

[@LamboLan]

This is great. I’m ready to purchase! How are you liking it so far? Mixed reviews. Should I purchase? 2500 gallon pool

[@Aussaliers]

I really like mine and would recommend.

[@LamboLan]

I think I need to slow flow rate down a bit. Water not warming up much in 24hrs. 2500gallon pool currently in 72f weather with 55f night lows

[@Aussaliers]

How many gpm is your pump? Dial it in to about 14-17 gallons per minute. At 72 degrees outside it should heat it up pretty good.

[@jasona5522]

Hey great video. I purchased a xtremepower US unit similar to this not sure if it the new model. It's rated UP TO 4,000 GALLONS 14800BTU/HR. My pool is 2500 gallons and I started off at 67 degrees and it's gone up to 77 degrees in 24 hours. Is that normal to have it only gone up 10 degrees in 24 hours in your opinion? Just looking for your opinion on if its working as it should. Thanks

[@jasona5522]

It's been around 60 at night lows and 75 day highs.

[@Aussaliers]

Yes that is normal. It will take about a week or two to get up into the 80s.

[@Aussaliers]

That’s actually really good temperature gain in 24 hours.

[@jsparky87]

Hi @jason, I have the same heater-mine is not heating at all after 36 hours. Can you please tell me what settings you have? Mine has different options than what is in this video

[@Aussaliers]

@@jsparky87 can you tell me what options you have? Also do you have it diverted to have only 14-17 gpm go through the heater? Paste your options here and I’ll fill in the best settings I’d use. Also if you can put your average day and night temp that would be helpful.

[@hectorpagan900]

how do I get it to run and get rid of the P4

[@Aussaliers]

P4 means not enough power or not enough water flow in the unit. If you’d like to email me pictures of your setup I could give you suggestions [e-mail]

[@hectorpagan900]

@@Aussaliers it’s a pretty strong pump it’s pumping the water pretty strong into the pool I thought maybe it was something wrong with my settings thank you for helping

[@tanyak2184]

Im getting a headache watching that screen. I see nothing but numbers flashing. Does it actually tell you anything on that screen? How can you read that

[@Aussaliers]

It’s the way the camera recorded it, I’m not exactly sure how to make it look good on the camera but yes the screen gives you options a,b and c, then options 1 through 9 0:20 No. Meaning Range Default Changeable A Water input temperature (actual) -2~210°F N/A B Exhaust temperature (actual) -2~210°F N/A C Copper temperature (actual) -2~210°F N/A 1 Heating setting water temperature 59°F~95°F 81°F YES 2 Water temperature difference to restart 2°F~ 18°F 4°F YES 3 Exhaust temperature protection 86°F~ 176°F 117°F YES 4 Automatic restart 0/1 1 YES 5 Automatic defrost cycle time 10-90min 40min YES 6 Automatic defrost setting temperature -22°F ~32°F 32°F YES 7 Temperature of exit auto-defrost mode 34°F~86°F 36°F YES 8 Time of exit auto-defrost mode 10-40min 30min YES

[@abav811]

Thank you for making this video! I bought one of these and it’s bewildering!

[@Aussaliers]

@abav811 Your welcome I hope you were able to get yours running and working well. Mine is still going strong. Although it’s been a colder spring in Utah than usual so I’ve had to keep adjusting the defrost setting.

[@mikebutterworth8515]

Hi. I have the same unit. I’ve had it on for a week now and it not heating. Any ideas?

[@mikebutterworth8515]

⁠Hi I’m hoping you can help me. Mine is not heating up. Any ideas?