Add Additional Mailboxes to Outlook

This video will show you how to add shared mailboxes and mailboxes that people have shared with you into Outlook.
From Outlook
Click File
Click the "Account Settings" Button
Select "Account Settings" from the popout menu
Select your account from the list.
Click the "Change button"
Click the "More Settings" button
Click the "Advanced" Tab
Click the "Add" button
Type the name or email address of the target mailbox.
Click "OK"
Click "Apply"
Click "OK"
Click "Next"
Click "Finish"
The additional mailbox will now be listed at the bottom of the Navagation Tree.
If you have permission to view that mailbox yo will be able to expand the folders by clicking on the name of that mailbox.

[@bornfreak1001]

Crisp and to the point.. Wish more videos on "How to.." would be like this !!

[@listner909]

That was my goal. just tell you how to do it.

[@BeverlyMasangkay-zy5xg]

So easy to follow - direct to the point. Thank you, Chris.

[@edouardejoseph9576]

This was sooo helpful straight to the point !! Thank you 🙏🏾

[@listner909]

That is my goal :)

[@serenaireneelizabethraju2976]

Hello, thank you so much for easily explaining the concept. Can you please tell me what the issue is when I have this popped up "cannot display the folder, Microsoft Outlook cannot access the specified folder location, the operation failed, an object cannot be found"

[@slee2054]

straight to the point. great explanation. thank you sir!

[@JulieOJNI]

Thank you. Better than our IT department!

[@listner909]

Glad it was helpful!

[@nubiarose6127]

Great video. Very helpful, thanks for all you do.

[@listner909]

What platform are you on?

[@Pwr2]

Thank you! Very helpful

[@listner909]

Glad it was helpful!

[@shakunkothari2272]

Finally worked it out! Thanks

[@vamsi9899]

This really helped a lot thank you....

[@listner909]

Glad it helped!

[@amnabukhari6174]

Very helpful thank you

[@listner909]

Glad it was helpful!

[@augustleo7434]

This was very helpful- thank you!👍

[@listner909]

Glad it was helpful!

[@Wilhelmcook]

Thanks, you made my day with this quick intro to it

[@listner909]

No problem

[@tonycorner9779]

Wow awesome it is really working ❤❤❤❤ thank you so much

[@margaretelainedeles4965]

You're amazing. Thanks!

[@amolkale73]

its very helpful thanks

[@listner909]

Glad it helped

[@SakinaSaifee-o5y]

I am at the advanced settings part but I cannot add another mailbox. I cannot click on the button. I have only been delegated the calendar. How do I access it.

[@corporal747]

Thank you

[@mariavivian2167]

Really like the way you explain... Kudos.. happy about it. Subscribing you for more contents

[@listner909]

Thanks so much. Is there anything that you would like to see?

[@leewillie2332]

Thanks you were a life saver

[@listner909]

Glad to help!

[@amritsingh7574]

thank you for this video.🙂

[@listner909]

You're welcome 😊

[@thabangmots5178]

Hi Chris, lately im unable to add shared mailboxes to users outlook although they have been granted permissions. This never used to happen before. Error: Cannot expand folder. The set of folders cannot be opened. The file ******** is in use and cannot be be accessed. Close any applications that is using this file. and then try again. You might have to restart your computer.

[@listner909]

Simply try waiting. Sometimes when you set permissions on a mailbox it can take like 2 hours for all the permissions to replicate everywhere they need to be. Set the permissions wait, then add the mailbox to the Outlook client you want to use it on. This can also happen if you need to tick the Folder visible box for the folder.

[@wordlife_97]

Many thanks!

[@listner909]

You're welcome!

[@carriejohnson5950]

Thank you Chris!! Awesome video! I just subscribed!

[@listner909]

Thanks for the sub!

[@andreeagorcsa1812]

Thank you!

[@listner909]

You bet!

[@recreate5421]

Great Thanks

[@listner909]

You are welcome

[@winter_s_44]

Hello. What about adding their calendar, not their mailbox?

[@csabanagy1863]

Does it works with the new Outlook?

[@carlinorage]

Great video, thank! A question though, suppose you have granted David also full rights to manage your e-mail (in your other video you granted David only review rights for email items) what settings in Outlook desktop would enable David to send e-mails either as you (with you in the From) or on behalf of you? I found the "from" in 365 office online app, but not in the desktop version. Thanks in advance.

[@karenmattox9002]

Same issue as above, please help. TY

[@listner909]

Editor With this permission, the delegate can do everything that an Author has permission to do and additionally can change and delete the items that you created. Depending on you likely will need to contact your Service Desk or Exchange admin for a user to be granted permission to send on behalf of or to send as you. That permission can be granted from the Exchange Admin Consol.

[@chrisgallegocgit4530]

"Microsoft cannot access the specified folder location" error.What could it be?

[@dannbrady6515]

One question, is there a way to add it without the email showing up in the Favourites Inbox at the top (Actually called the "All Accounts" inbox on my Mac)? I monitor my colleagues email, but it clutters up my All Accounts Inbox. Thanks!

[@listner909]

Not that I know of

[@K.S.3_987]

hello, are the outlook inbox corporate incoming mails separated according to other inboxes?

[@listner909]

Yes, each mailbox has an Inbox in the navigation tree.

[@mdmohiuddinchy4123]

how long it will take to reflect other mailbox after delegate? i added other mailbox still 1 hour gone but not reflecting

[@listner909]

Try manually adding the mailbox on the target Outlook client.

[@yunicalcantara5979]

Is there a way that I could add a contact list to someone's account? TY in advance

[@listner909]

What do you mean?

[@naveen.singhh]

thanku

[@listner909]

Bo problem

[@kharrilall]

Is there a new video on this with the updated Outlook?

[@listner909]

What version?

[@mrbillhicks]

What the hell does he mean by navigate up to the left hand corner ? 0:56 I don't got none of that shit in my left hand corner

[@listner909]

Move your mouse and click "file" If you are working on a corporate-owned PC it is possible that it may be hidden by group policy, and you will need to contact your Service Desk. or you may be using a different version of outlook or OWA. (Outlook Web Access)

[@bryanhovich]

Thanks you save my life!!!

[@listner909]

That seems a bit extreme but if it did I am glad.

[@xzandriaweil]

Thank you

[@listner909]

You're welcome