AE450 Setup & Programming Guide | Air Esscentials

[@4cats2008]

Thank you! The instructions never mentioned one needed a paperclip to reset the device and never thoroughly explained the custom settings. In a small room, I only need it to operate for 5 seconds as the Grade 1-4 auto settings run for 15 seconds. Way too much. Now I'll try to reset mine! Again tks!

[@AirEsscentials]

Hello, we're so glad this video helped! And yes, when resetting the AE450, we recommend using a paper clip or bobby pin which will help you reset the unit!

[@jonathansteiner7084]

VERY VERY THOROUGH INSTRUCTIONS...VERY EASY TO UNDERSTAND

[@mayrlong5039]

My brother recommended this to me . I bought one with 6 scent with it

[@myname7863]

I just saw an ad for a different product(won't mention the name). Watched a video, then the algorithm brought me to this video. The two products are IDENTICAL, except for the branding. Can you tell me what's going on?

[@AirEsscentials]

Hello, thank you for providing this feedback! Other brands use a device similar to our AE450 but they are not exactly the same. Our AE450 diffuser covers up to 450 square feet with fragrance and the package comes with a 100mL bottle of your preferred aroma. Scent settings for this diffuser are also programmed using our Air Esscentials mobile app via Bluetooth, whereas other competitors' machines may be programmed manually, if the device has buttons. We also use 100% pure fragrance oils, while other brands carry water-based fragrances. We hope this helps! You can see more details about our AE450 at airesscentials.com/product/ae450-package/.

[@cloxo8906]

Where do I go on the app to change the frequency in which the scent is released? Mine is doing it too frequently.

[@AirEsscentials]

Hello! Sorry for the delay. To change the scent frequency of the AE450, please select the “Custom” section to program your own “Start Working Time” and “Stop Working Time”. The “Start Working Time” is the amount of time in seconds in which the unit will release the scent, while the “Stop Working Time” is the amount of time in seconds in which your unit will pause and not scent. The “Stop Working Time” can go up to 300 seconds or 5 minutes. You can see how this section looks when viewing the Programming segment of our video, which starts at 1:10.

[@vyster44]

Can I simply buy essential oils and use them with your unit?

[@AirEsscentials]

Hello! We recommend using fragrance oils (not essential oils) which are specifically designed to be diffused with our Air Esscentials units or any cold-air diffuser. If you have any questions, please contact us at 305-446-1670. We are open Monday to Friday from 9 a.m. to 5 p.m. Eastern Time.

[@xxYanexx]

What is the start working time ? 1-15? Can you explain that part a little more please

[@AirEsscentials]

Hello! If you’d like to customize fragrance intensity, you can set your own “Start Working Time” and “Stop Working Time.” “Start Working Time” represents the amount of seconds in which your diffuser will mist, while “Stop Working Time” represents the amount of seconds in which your diffuser will pause and not mist.

[@88adrian25]

Mine stop working it does not throw out the mist! Is there anyway to fix it?

[@AirEsscentials]

Hello, we apologize for the delay. If you are still having issues with your diffuser, please contact our customer service team at 305-446-1670. We are open Monday to Friday from 9 a.m. to 5 p.m. Eastern Time.

[@janicegriffin4592]

I bought 2 and they both stopped working with the same problem. I paid a whopping $75 each for them and they also sent me the older models. I DO NOT RECOMMEND THIS PRODUCT

[@bmikesmellz9244]

Is this the scentify unit

[@AirEsscentials]

Hello! Other brands use may a device similar to our AE450 but they are not exactly the same. Our AE450 diffuser covers up to 450 square feet with fragrance and the package comes with a 100mL bottle of your preferred aroma. Scent settings for this diffuser are also programmed using our Air Esscentials mobile app via Bluetooth, whereas other competitors' machines may be programmed manually, if the device has buttons. We also use 100% pure fragrance oils, while other brands carry water-based fragrances. We hope this helps! You can see more details about our AE450 at airesscentials.com/product/ae450-package/.

[@rodashleemusic]

How many units could be synced to the app?

[@AirEsscentials]

Hello! You can add as many different devices as you'd like under the "Device List" on this Air Esscentials mobile app. We hope this helps!

[@niso5wardeh943]

the app doesn't work, how I can do it manual?

[@AirEsscentials]

Hello! The AE450 can only be programmed via Bluetooth using our Air Esscentials app. Please do not hesitate to contact us at 305-446-1670 so we can help you program settings. We are open Monday to Thursday from 9 a.m. to 5 p.m. and on Fridays from 9 a.m. to 4 p.m. Eastern Time.

[@jennifercorniel6910]

How can I clean the unit?

[@AirEsscentials]

Hi Jennifer! Before switching aroma oil bottles in your scent system, please clean the diffuser straw from any residue by doing the following: 1. Placing a paper towel under the diffuser straw. Do not screw in any fragrance bottles while doing this - just leave the white bottom cap placed on the machine with the paper towel inside. Make sure to diffuse for 10 minutes. This will evaporate the oil residue within the diffuser straw and scent system - eliminating used oil fragrance. 2. Once finished, you can screw in your other fragrance bottle or switch your fragrance!

[@miguelgonzalez-eh5ej]

no body explain this this diffuser not programing with android cellular phone

[@AirEsscentials]

Hi Miguel, we apologize for the late reply. Please contact our office at 305-446-1670 so we can have a scent specialist help you with this situation. We are open Monday to Friday from 9 a.m. to 5 p.m. Eastern Time.