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Four Corners reveals the dubious tactics being used by some in the funeral industry, from price gouging and unethical conduct, to the questionable treatment of bodies.
We take you behind the scenes of this billion-dollar industry where the problems can begin from the moment of death with an unseemly tug of war over who gets the contract to take a body.
Dying is an expensive business but as this investigation reveals, what you pay for is not necessarily an indication of the service received.
The program uncovers cases where families have been left out of pocket and deeply distressed, and how operators are getting away with this behaviour in an industry that is virtually unregulated.
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