Airbnb Hosts are losing Millions over a Lie

Airbnb updates their terms of service and their algorithm every 6 months during the summer release and the winter release. air B and B will release new features for hosts and guests in hopes of winning or keeping customers on their platform. airbnb has created a few nightmares for hosts by updating features and causing listings to get booked in ways hosts would not have agreed to. here's the scoop.
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[@AirbnbAutomated]

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[@taylorgarrett191]

I was getting sketchy guests at first when wanting to get as many stays booked as possible. I have implemented a simple strategy - I do not accept a reservation from a guest unless they have at least one 5* review from another host on their profile. This has DRAMATICALLY reduced problem guests. Thanks for the video, Sean!

[@gwhiz111]

You are allowed to do that, without penalty from Airbnb, if the guest Insta books?

[@socalstr]

Been bitten by the early-arrival bug. Great call out there. It’s the most idiotic thing in the history of idiotic things that Airbnb allows a “check-in window” on a Request-to-Book that would be outside your arrival parameters. It’s beyond comprehension.

[@itsgeorgianot]

The other LIE that I’ve seen with 100% certainty, is that when a guest sends a request for a same day booking, that date is held for them!! You will not find your Airbnb in the search if you have a same day pending request! And they don’t mention this anywhere!!

[@Sulfen]

Does it not show other dates if you search for other dates other than that same day?

[@itsgeorgianot]

@@Sulfen yes it shows for other dates.

[@HildaRealtor]

another big thing they change on instant booking is if someone instant booked, host used to be able to cancel on the guest without any reason, but now, even if you have legit reason, airbnb still hold you accountable, fines and more.

[@solvillabaja2040]

I stopped using the instant book feature. If someone requests my home I make sure that they have good reviews before I accept. It also keeps my units from getting double booked. It may reduce the number of bookings I get but it also reduces the hassle of getting bad guests. Saving time and headaches= saving money. I don't do arbitrage. I also live in the house so I really need to make sure the people who stay are vetted. Another thing I like to have the guest do is have every person staying create an account so they can be added to the list of who is staying. That way I can know who is staying in my house.

[@bettinadaal8744]

When you snooze the instant book feature, Airbnb penalizes (and blackmails you) you by reducing your views and reservations in the algorithm. I tried doing it. I had the same problem at my property. So the solution that worked for me since 2 months now is: I Introduced a minimum stay of 2 nights as a test and it surely helped. Thought at first it would affect my reservations but it did not. Planning to increase it to 3-night minimum in 2025. And also implement the 2-Nights on other properties I manage.

[@annswallow2247]

I have always used a 2 night minimum. It works for me.

[@violatarkaj241]

For me , it has been ok , I get normal reservations as before I snoozed the instant book. Maybe you should review the prices and check the price range in your area.

[@anthonywood8587]

I have been bitten by the no track record insta book horseshit change they made. Guest left my place filthy and I had to call and complain, but we all know Airbnb does not give a rats ass about hosts, and I’m super host …

[@Sulfen]

I don't think they will start caring until they start getting sued in small claims by thousands of hosts.

[@itsgeorgianot]

When Airbnb changed their guest requirements from needing previous reviews to instant book as a guest, to not needing previous reviews to instant book, I turned instant book off. I’ve had a handful of bad experiences in my Detroit airbnbs, so it wasn’t worth the risk to me. Thankfully I run very popular airbnbs, the airbnb algorithm likes mine in every other way, and I still maintain the same 98% occupancy year round after I turned instant book off.

[@lexxipearl]

Locals have been faking their authentic location now because of this. Airbnb local vetting is not helping. I have minimum 3 night stay for my properties and I have still gotten locals via instant book with zero reviews which always end up in a claim. Also, many zero review guests are most likely guests that made new profiles due to negative reviews on their various other profiles.

[@runeskate]

Hey Sean, not true anymore that they'll pay you for cancelled reservations related to bedbugs. Happened to me, lost thousands in cancellations, never saw a cent from them, even when I filed an aircover claim, they washed their hands saying "sorry we don't cover bed bug related issues".

[@HildaRealtor]

same here, a french guest over stayed, and new guest couldn't check in, airbnb didn't pay anything, just told me to call the cops.

[@runeskate]

@HildaRealtor there you go. Airbnb can't care less about hosts' losses, they won't pay no matter what.

[@CyberBizAssistance]

I am so confused. I'm not familiar with AirBnb at all, but I do have a CS degree. Why are we allowing AirBnb tell us how to manage our HOUSE? Do they pay our mortgage? Do they pay our property taxes? Do they pay our home insurance? Did they pay our downpayment? Why give so much power to this source by telling us how we should or shouldn't do with our home? You know people, is OK to say "NO More, Enough Is Enough", is YOUR house, be bullied no more!

[@aaronweinbaum]

It’s still there but Airbnb frequently unchecked those boxes so you have to go back in periodically and make sure those filters are still there.

[@gsmith6733]

1. I never use Instant Book (headache resolved); 2.i have more than 3 day stay minimum (broke kids resolved) 3. My booking rules state that guests must have validated with Airbnb - I ask guest to send Airbnb their official ID - otherwise I will not pre-approve them; (with or without that checkbox); 4. I require guests to complete their profile and tell me a little about their stay; (a partier may find this too overwhelming and just skip my place. Lol!). 5. No smoking rule. I let guests know they will be held responsible for any damages. Hence house parties(and a couple other issues) addressed right in the beginning.😉

[@proppo4924]

Hah! The early instant book got us once but we were able to placate the guest. Airbnb is simply not a reliable business partner as they proclaim to be. Always keep that in mind with any dealings. We chose to not to anymore. The negative effect of their Indian Support call center on host relations cannot be overstated.. Now also finding the inadequacies of VRBO. Sean should be talking about that too.

[@Stantep]

Vrbo customer service is way worse than Airbnb. It’s not even in the same ballpark.

[@jeffkeller774]

This BIT ME HARD! I had a guest (no reviews, no trips) send a request to book, as many do, and I approved it. I did not notice that they they requested to check-in at 8am WHILE ANOTHER GUEST WAS STILL THERE AND AIRBNB ALLOWED IT (my normal check out is 10am and check in is at 3pm). The net result, Airbnb released the door code to the incoming guest at 8am, the incoming guest arrived and was standing in the kitchen when the existing guest came out of their bedroom. Bedlam ensued. The outgoing guest was insistent that the home was theirs to stay in and refused to leave until Airbnb support was engaged. Airbnb support didn’t took zero ownership of the fact that is is even possible. Both guests gave us a bad review and it took a lot of effort to get Airbnb to remove the review from the guest that didn’t end up checking in. My check in processes have changed dramatically to prevent this-but as far as I know, it’s still possible if you’re not careful.

[@tattooedbeasty3567]

Airbnb doesn’t care about its hosts although without them they wouldn’t have the service. I wish there was a competitor that was more host friendly

[@rickandkayciaempire]

I just had a guest book for 1 month and it’s on hold as they don’t have an ID UP SO AIRBNB SAYS IF THEY DONT CONFIRM IN 7 hours they will be cancelled

[@bikenraider99]

That is the bane of my existence on Airbnb; the no booking/0 booking.

[@8bitorgy]

Did he just throw his Speedo at me?

[@kazimasud-ex4gm]

Always good to see your videos, keep it up! Btw, are you currently seeking any thumbnail designer. Can I will share some previous work

[@jadhajali2804]

You'd really make a great public speaker or salesman or a storyteller. I just think you do.

[@srgeorgiev]

So how do you go about this? Do you have Instant Book on?

[@cayman2010]

This confirms why I will keep it off for now!

[@AdrianMcDaid]

I have turned instant book off . Dont allow one night stays. Once bitten ....

[@UrMahmKnows]

I'm thinking about getting into rentals and I live your information, but you seemed familiar, then I realized. "Drizzle Drizzle" 😂. I definitely will be learning from you Sir.😅

[@AirbnbAutomated]

I advocate for the drizzle on the side

[@aqua7207]

Have you heard about guest favorite with gold wings for the top 1% airbnbs is that true?

[@nellosnook4454]

Thanks Sean! 👍

[@AirbnbAutomated]

Any time!

[@joeywharton5662]

Super helful video. Thank you!

[@samthomasrealestateboss]

Sneaky sneaky

[@lyepezl1]

I started reading a book called Short-Term Gain, Long-Term Pain: The Darkside of Airbnb and Short-Term Rentals. So far, what I read, it digs deeper on this subject and more, and sorry Sean, but it seems the author is completely against Arbitrage and not a fan of you.

[@AirbnbAutomated]

Looks like a cute book.

[@lyepezl1]

@@AirbnbAutomated LOL, the cover of the book is actually pretty cool. The content is good but some topics are controversial, although haven't read it all yet

[@AirbnbAutomated]

@lyepezl1 I read the summary, even the summary gives it away on how bias the writer is.

[@BigAngelEyes]

Prolly written by a Socialist

[@lyepezl1]

@@AirbnbAutomated I finished reading the book I told you about. Overall I think is good, but yes a little biased, but I personally recommend you to read it, there are sections that I think are dangerous for hosts if guests read about them. Maybe you can make a video to counter some of the topics of the book

[@OnajeBarnes.]

Arbitrage is terrible

[@AirbnbAutomated]

By terrible, you mean??

[@OnajeBarnes.]

@@AirbnbAutomated it’s a poor investment strategy in general.. likely needed a good for entry level investors but you lose on the many benefits of actually investing in Real estate in general. No : appreciation, tax depreciation, higher overhead bc rent is higher than mortgages , limited control over the structure to make upgrades to the property, no control over potential rent increases vs a fixed mortgage , no ability to re leverage the asset .

[@AirbnbAutomated]

@OnajeBarnes. Tons of tax depreciation , cheaper than mortgages right now, better ROI than owning, better cash on cash

[@OnajeBarnes.]

@@AirbnbAutomated how’s that ROI when a owner doesn’t renew your lease in 1-2 years .. and you have to paying and storage costs ? I own a hotel by the way

[@AirbnbAutomated]

@OnajeBarnes. PS. It’s not an investment. Airbnb is not an investment. It’s a business model