Airline Customer Service Agent Interview Training: Interview Questions and Answers

[@kyrianuwandu1162]

Thanks for this informations. It was highly needed.

[@DrayBey__]

Glad it was helpful! I’m telling you, you will lock in the position 🔒

[@jacquelinehall3998]

Exceptional interview prep questions, thoughtful presentation. I like the SEAT acronym you’ve described perfectly. Well done and very much appreciated.

[@iameve77]

Wow this is probably the most helpful video on this topic that I have seen. Thanks for giving actual non-generic tips and good examples. I can see why they hired you.

[@DrayBey__]

I am glad you were able to value from the video. 🙏🏾

[@shirleya1675]

Yes I was thinking the same

[@harrywright2408]

My interview is in 40 minutes, I’ve been prepping for about a week. Wish me luck. Thanks for the content 🎉

[@DrayBey__]

@@harrywright2408 Yaaayyy!!! And if you been studying for a week that’s good, because now you can walk into the interview with confidence. Very proud of you and good luck on the interview!

[@harrywright2408]

I think it went well, i was able to answer all of the questions. Thanks for your reply and support. I am just waiting upon an answer and I’ll update. One thing they did ask me was to sell a holiday destination to them. So I went with one that I had been to a number of times and just told them about my experience.

[@DoubleGFinese]

My in person interview is after work today, & even tho the phone interview went well, this video definitely opened up my mind to higher level’s & preparation. Will definitely drop results afterwards, be safe brother 💯

[@DrayBey__]

@@DoubleGFinese Good luck to you brother definitely let us know how things have went!

[@ReshamMaann]

My interview aircanada This week ❤

[@DrayBey__]

That’s great! I’ve been getting a lot of feedback from folks having interviews. Good luck to you

[@ruthiedoeslife]

Just received my CJO for a gate agent position with a major airline yesterday. This video was so helpful. Thank you so much. I appreciate you!

[@DrayBey__]

Wow that’s great!!! I am glad I could help and proud of you 😊

[@paigewinters1190]

You are SOOO pleasant, and articulate, and very easy on the eyes. It’s no wonder they hire you.!! 🎉❤

[@DrayBey__]

Thanks so much i appreciate the love. I hope this video was able to assist you

[@madisonwilson9480]

This is a great and informative video! Super helpful!! I’m going to an assessment day tomorrow! Fingers and toes crossed! 😄

[@toddhayes3506]

Great Job Knowledge is Power

[@DrayBey__]

Asè I absolutely agree 💯

[@sharnette8485]

Great tips! Are you still working for the airline? What's the least amount of hours you can work and still get flight benefits?

[@poppyblues3885]

Brilliant 🎉 Thank you so much for sharing this. I have an interview tomorrow and already feel more confident. 🙏🏽🌸

[@DrayBey__]

Absolutely no problem and I hope your interview went well. The more prepared you are the easier because you will quickly realize that know one else came in prepared.

[@Yoshajim]

How’d it go?!

[@keithjackson2789]

Thanks you very much, my interview is coming up.

[@DrayBey__]

Hey I am so sorry I missed this I hope it went well for you brother 🫡

[@shirleya1675]

How did your interview go

[@aishaconley6978]

Did u get the job

[@Itsyourgamergirly]

just a quick question I have joined a mass interview for airline customer service agent and the questions are tell me something about yourself and why you want to work with them. then after the class introduction they divided the group and 3 groups go on airport tour and the rest in the room I dont know if they will have a tour. so the question is, is the remaining group inside the room are selected already

[@sassycharlette]

Awesome sauce--in my teachers voice . This information and good heads up.

[@DrayBey__]

Thanks I am glad that the information was useful for you 😉

[@johnwilliams3836]

Whay do you have to say about ATS System some airlines use to scan your resume? Some recruiters only use this and will not even view your resume

[@janinec7192]

Well done! Congrats on the job and good luck in your future endeavors.

[@DrayBey__]

Blessed 😇. Thank you

[@zoedude20002]

what is the name of the website you used for your resume?

[@MrMssalazar78]

How do you plan to be away months at a time?

[@DrayBey__]

Yes, I am entrepreneur and my business runs itself so it provides me the affordability to travel.

[@haythamnafty734]

Dude when you get a job khalas you are no longer an entrepreneur, you live on shifts habibi

[@DrayBey__]

Lol only if you knew.@@haythamnafty734

[@mutintachuuya4447]

nice video,what are the standard criteria for a customer service agent

[@DrayBey__]

I am not sure what you’re asking here so I am sorry if I don’t answer in the best way, but the criteria highlighted in the video is what you’re looking for.

[@wahkingIV]

Brother, your info is great. May I Humbly suggest that you kill the music in your future tutorials,or at the least make a faint sound in the background.

[@DrayBey__]

Thank you so much for that information and insight. I’m glad you enjoyed the vide as well

[@soliver731]

Do you know how long is training for Delta gate agent?

[@DrayBey__]

Hey! Yes training for a ramp agent is approximately 1 week.

[@Mrs.T305]

Are you referring to interviewer or the interviewee? You've used the two terms interchangeably throughout the video making it a bit difficult to decipher who you're referring to. Nonetheless, this was extremely helpful, especially the SEAT acronym. Thank you very much for preparing this content.

[@blesstv6435]

Kindly recommend some airlines in the US I can apply for a ticket agent or customer service agent with no previous experience in that position

[@DrayBey__]

Yeah you can try all of the airlines. Now it is all contingent upon who is hiring, but generally during the summer or Holiday season is a good rule of thumb to apply

[@blesstv6435]

@@DrayBey__ wow thank you. That’s refreshing to know

[@DrayBey__]

@@blesstv6435 absolutely 💯 and good luck to you

[@eno-obongafia4145]

Your background sound is too loud