Airport delays continue for 4th day following Crowdstrike glitch

[@AJXOXO-vz1pn]

Crowdstrike isn’t being very helpful. It’s not as easy as booting into safe mode, getting to a command prompt, and editing the registry to delete the affected files. This is NOT an easy process.

[@ASkepticalMind]

Especially if Bitlocker encryption is in use

[@tringuyen7519]

Crowdstrike CEO doesn’t mention that users have power their PC on & off at lease 3 times before MSFT safe mode engages.

[@phillipsandcastle8387]

Wild how ppl give admin privileges to Software without wanting to hire an IT person

[@rkevic]

Bitlocker encryption

[@coachgaddy]

It probably would be easier to re-image.

[@venomrx6442]

Imagine the stress for all the crew and pilots

[@TheBlargMarg]

someone is definitely getting fired over this.

[@777Skeptic]

"Nah, it works. No need to test it before launch." - Crowdstrike employee on his last day of work

[@panaderofilms]

It's not a bug, it's a FEATURE.

[@davidbirch98]

Be prepared for this to happen again.

[@kr30000]

It's insane that they didn't take any precautions at that scale. There are ways to catch errors earlier. Only release the update to 10-1000 clients. Then see if there is an issue, before releasing to the entire globe.

[@ancestrall794]

​@@kr30000I agree, but tbh i'm surprised that this much company uses a cybersecurity specific solution like Crowdstrike, for long I thought that cybersecurity was often not taken seriously by companies in general

[@shatikaconward7247]

I refuse to travel right now with the world being a absolute mess😂

[@tringuyen7519]

Crowdstrike also took down 75% of US hospitals as well as 911 call centers, banks, & news stations. Even staying home, it will still be a mess.

[@panaderofilms]

Somehow, this is Biden's fault..

[@kidlightning1736]

As someone that travels absolutely nowhere this is an absolute win for me!

[@Xidification]

I have a feeling Crowdstrike customers will be looking at their contracts for the Liability and Reparations clauses (and if Crowdstrike doesn't have to repay them for the damages caused, to renegotiate the cotracts to include that, for any future incidents like this). They have cost their customers an ungodly amount of money. Not to mention the time and money they cost the general public.

[@nenax24x]

We were boarding a 7am flight with Delta MCO>BOS when they stopped because the airplane was too hot. They eventually boarded everyone. The last passengers, me included, were forced to check-in our carry-on bags. Once on the plane, we were told we need to get off the plane because there were no pilots. Back in waiting, we meet other people on the flight after us that had no pilots either. They kept delaying and delaying instead of canceling the flight. Luckily, I lived locally and uber'd home after 4 delays. They did not allow me to get my carry-on back and baggage claim was an absolute disaster. I met a man whose 6am flight was canceled and was searching for his bags 3 hours later. I drove back to the airport and after a 9 hour delay they finally canceled the flight. That's the only way they would take bags off of the airplane. I picked up my bags around 9m and the baggage claim area was still in disarray.

[@edeny6560]

Im sorry you had this experience, I work in the and pilots are telling me that the flight attendants/crew schedules are messed up as well and they are shown as not scheduled to work when in reality they are supposed to work that day

[@kyliemiu]

This has been a ongoing tattick of many airlines, delaying and delaying and make you wait at the airport for hrs before cancelling it. It happened to me once when I was in Orlando. My flight was delayed to 3-4 times before they finally canceled it for good and put me on a flight for the next day. I was in Orelando. I could had a entire day of fun instead of waiting in the airport.

[@edeny6560]

@@kyliemiu Same I waited 10 hours at work for the plane that was suppose to leave at 6am kept being pushed back then at 4pm got word it going leave tomorrow reason being the pilot and crew never showed up

[@shaggydawg5419]

The worst scenario is some IT person on the 1st day of vacation, stuck at the airport, can't leave AND the office is calling him/her to ask about this and that. That is THE WORST NIGHTMARE.

[@jimmyhui1519]

But he can't go back to the office immediately because his flight is canceled.

[@tonyburzio4107]

...but he can read his e-mail on his MacBook.

[@JoyfulGlock]

Remember, no matter how bad your day is, it won’t be as bad as the person to okd the bad code 😭

[@Bxgent1988]

See I wouldn’t panic in that situation. Why panic? It’s not like if you scream or yell at the employees your flight is going to take off right away. Most of those issue are out of their hands. You will get home sooner or later. That’s how I take it when I fly. Just be prepare for anything. Have an extra credit card available.

[@kekef3620]

What a mess!

[@YouMakeItHappen]

The crowdstrike fix isnt something the can be done remotely. You need someone to physical go the machine and perfeom the 10min process (assumine bit locker enabled). Guess whos regretting outsourcing their IT now and has mininal onsite IT staff.

[@c.eb.1216]

This would effect business a lot more if we didn't have video meetings normalized now and all the contracts electronic.

[@martini2822]

Yeah they ruined my sleep and my week. They need to diversify this to 4 companies. Absolutely ridiculous!

[@tg_ny]

The airlines should bill Crowdstrike. They obviously didn’t test their faulty software update thoroughly enough before they deployed it.

[@777Skeptic]

Crowdstrike might file bankruptcy and not pay a cent. Everyone's lawyers are probably moving fast, including Crowdstrike's.

[@TrainerAQ]

I wasn't able to go home today. I decided instead to pick up another flight for my airline. I can do this today, but I really need to get home tomorrow. I have to undergo annual flight training on Thursday and I can't miss that. Otherwise I will be reprimanded. It just sucks cause I won't be able to get anything done around the house this week.

[@rayrwyr]

Windows users who are not Crowdstrike customers are not impacted.

[@tonyburzio4107]

Windows users who are not Crowdstrike do not run critical systems.

[@rayrwyr]

@@tonyburzio4107 -- No. CrowdStrike is just one of a dozen vendors of AV (anti-virus) software.

[@janaeshepherd5854]

Agree on his last point, not the air lines fault, but they need to respond faster.

[@philhenderson3516]

IT IS THEIR FAULT for not having redundant systems in place! Most airlines have digitalized everything because it's cheaper and there's less reliance on manual inputs (ie. less staff on payroll). They don't even train employees on how to override system functions anymore. The reason Southwest & Jetblue weren't as impacted is because their systems are older (or obsolete as many would ignorantly say) and still require a certain degree of manual intervention for things to get processed. All three legacy carries ought to be ashamed of themselves, this completely exposed their greedy ways and complete disregard towards customers, especially Delta who consistently brags about being #1! NO EXCUSES

[@CrabbyOldLady]

@@philhenderson3516 This would not have been avoided by having redundant software systems. They would literally have needed an entire redundant hardware system, and an entirely redundant network, which used a completely different cybersecurity suite. The affected computers were bricked. They went into an endless boot loop, meaning no software system would be operative.

[@philhenderson3516]

@@CrabbyOldLady Not true, when American had the SABRE system (which they themselves created before spinning it off) it ran on its own platform/network. The fact that everything collapsed now is because they're all hooked to MS. It's a lot cheaper and they don't have to maintain/service a system infrastructure of their own. Like it or not, this is what greed gets you! If they truly cared about having a robust system, they'd divest some of the functions and have them operating independently from MS.

[@CrabbyOldLady]

@@philhenderson3516 That misses the point. It's irrelevant if the system is onsite or hosted elsewhere. The network will be completely offline because the individual servers and client computers will all be stuck in endless boot loops. "Independent of MS" has nothing to do with it. You're not independent of hardware, and whatever hardware you had would be non-functioning.

[@philhenderson3516]

@@CrabbyOldLady Not every MS is the same you know, many older versions out there that we're not impacted by the CrowdStrike update, and some are configured TO NOT receive updates whatsoever from MS. They're not an Apple product.

[@CrabbyOldLady]

Contrary to the false implication from the shrieking correspondent near the end of the story, this was never going to be a quick or easy fix. Perhaps if shrieking correspondents had done a better job of communicating that from the beginning, there wouldn't be so many travelers with false hopes. There is no way for a fix to be rolled out remotely across a network from a central point. Each and every affected computer must have the fix done manually by an IT technician. That takes time.

[@viviorko]

For Spirit Airlines, it’s business as usual

[@philhenderson3516]

IT IS THEIR FAULT for not having redundant systems in place! Most airlines have digitalized everything because it's cheaper and there's less reliance on manual inputs (ie. less staff on payroll). They don't even train employees on how to override system functions anymore. The reason Southwest & Jetblue weren't as impacted is because their systems are older (or obsolete as many would ignorantly say) and still require a certain degree of manual intervention for things to get processed. All three legacy carries ought to be ashamed of themselves, this completely exposed their greedy ways and complete disregard towards customers, especially Delta who consistently brags about being #1! NO EXCUSES

[@tonyburzio4107]

Redundant systems would also be running Cloudstrike.

[@zkclansz]

My family and I got separated and stranded for DAYS due to crazy cancelations and the cancelations of transits. We have to pay for extra hotels at premium price because of last minute booking and many hotels sold out. And we had to pay from our pocket?! Can we get together to sue them (Crowdstrike and Microsoft)?

[@orichic51]

Crowdstrike yes, Microsoft no because they have nothing to do with it. They're victims if anything

[@SRX2004]

I've never understood why people are obsessed with traveling. Unless you have to travel for work stay home.

[@DG-2323]

Legitimately feels nice having a Department of Transportation speaking on behalf of the consumer about getting no fee money back and vouchers. This is the type of government we should have, sticking up for real people.

[@RickOShay]

3rd party access to kernel mode plus cloud service = recipe for disaster. Crowdstrike - aptly named - soon to be a Null company pointer.

[@brentchristopher7363]

The silence was golden. Now some flights are in and out,.but still not up to full capacity.

[@r.a.6459]

Glad I'm still on Win7. Having an obsolete OS on an old computer is a blessing in disguise.

[@jeffreyz8030]

ClassAction lawsuits. Crowd strike and Microsoft. Big Big Money

[@JaylenPotts-zs2qw]

They should've used technology and forensic pathology. Recently in Albany Ga we've had some IT issues which needs to be investigated by a forensic anthropologist and a physic.

[@Cola2013_1]

Wasn't Able to Go to Vietnam, delayed flights someone getting fired over this.

[@nickwinn]

Sue the airlines and airports for not having a properly tested disaster recovery plan.

[@tonyburzio4107]

For not having computers? That's against Federal Law.

[@mattdelany6799]

Southwest unscathed!!…..best airline ever.

[@shanes.6227]

Microsoft really has to re-think the whole "third party security software can have full kernel access" thing. Soon

[@mikes1776]

The name pretty much says it all!

[@manofmatter.yvezchannel]

Russian Sanction is Laughing

[@hdtravel1]

Something fishy about this whole thing - we are not getting the real story !!

[@Sanctittytv]

Lol i do IT in military and this is the exact same scenario that happens on our side everynow and then. We get forced pushed updates down to us that messes up the whole thing. Remediation and solution is exact same as whats happening here. Its mostly manual labor work which is super tedious as everything needs to be done manual on thousand of devices. No conspiracies here. Just a dumb update 😂

[@777Skeptic]

Sometimes the explanation is really mundane. Bad code caused a Windows crash. No need to add conspiracies and think you're on to something.

[@annihilationHaven]

​@@777Skeptic Uh, literally everything the Dark Side does is fishy, it doesn't take a heart surgeon to realize that. When the WEF tells you to worry about cyber attacks coming up shortly, and stuff like this happens shortly (even the company I was working for a few months ago had a "cyber attack" outage last year), there is something you should learn about - it's called slave training. You're being conditioned to deal with more and more problems and you don't know it by now??

[@AndrewDavie-er3ug]

Glad I’m not going anywhere far too soon right now.

[@gpionav79]

I can see high speed trains being a great option, like some other countries...

[@tonyburzio4107]

Amtrak uses Windows.

[@keithlewis4250]

Looks like we can all take a nap Roger that Roger.

[@bobhu]

Wow, USA is a great country, 4 days..... lol

[@herjitpannu2282]

Great by third world standards

[@tonyburzio4107]

The Railroads use ancient mainframes and Apple iPads. No problems.

[@xjsnjkil2070]

@@herjitpannu2282 Yep, tech and infrastructure are indeed third-world standard. What's worse, the USA uses its influence to force other nations to use its garbage; otherwise, they will be labeled 'not free market'. LOL

[@jjn6914]

If this isn't a strong use case why we need to enforce anti-competition and anti-trust laws, Idk what is. We have a small handful of multi-national conglomerates that run every facet of our day-to-day lives. Sadly, we live in a plutocratic oligarchy.

[@tonyburzio4107]

Apple Macs are immune. So, stop using Windows.

[@KhoiNguyen-ny7fz]

Is crowd strike really delaying the airline? Is it that airlines are using this as a reason?

[@michaeldonoghue9015]

CloudStruckOut

[@hellojams]

This is what happens when you hire based off nepotism and the buddy-network instead of actual skills and knowledge!

[@777Skeptic]

Probably. But this is also what happens if you don't do a test run before launch.

[@KennyNash-sb9sh]

Welcome to our digital computerized 🌎 world !

[@CrazyWhiteBoomer]

"The more they overthink the plumbing, the easier it is to stop up the drain." Jimmy Doohan

[@tonyburzio4107]

Apple Macs were totally immune.

[@ducksamok1716]

Windows…

[@robgardner1951]

Stay home people

[@MrJlough8788]

Tell my boss that.

[@r.a.6459]

Pretend there's a highly contagious virus spreading out there.

[@mellarx1277]

Drink water man, better yet vodka before you go on air.

[@moonlover8916]

Sorry but this is Crowdstrike and Microsofts fault. Not the airlines. Media pushes whatever they want or are told.

[@JUVI9596]

What’s next

[@smoothoperator1083]

Pray

[@CreativeExperiments1]

Just take the train

[@tonyburzio4107]

Amtrak uses Windows.

[@2Atyrannyresponseunit]

No worries, nothing to see here. It was just a test, the real "glitch" is scheduled for nov 5.

[@CrabbyOldLady]

🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣

[@RobustArid379]

Hi

[@andrechanthery7197]

clownstrike

[@edwardlumsianming3430]

Well it is what it is

[@DevaughnieClarke]

T

[@woodstocknation1961]

The liberals havin a baby panic attack YAY

[@xjsnjkil2070]

made in USA. What can you expect?