AllPowers 372Wh power pack solar generator fault

[@hcretu]

Solved mine in a different way. Last year, in 2022 in May I bought an ALLPOWERS 700W Portable Power Station. Failed after one camping trip, not even discharged, about 2 months after. Plugged in or not plugged in it was not operating at all apart from the USB-C port. I wrote FAULTY with a marker on it. So I asked for a replacement, which I have received and they said I could keep the faulty one. The second one failed 2 months after in the same manner. I have asked for a refund and have received it in full. Today I bumped into my old batteries and tried the faulty one and put it to charge. starts working. I have checked the other one and was not working at all. But this one had still some life in it so I decided to drain it completely. Guess what, it worked as well. now charging both of them. so I have 2 700W batteries for free. hahahaha. I will keep you updated

[@WananavuTexas]

I fixed it!!! Open the box. Four screws on the bottom. On the layer above the battery, there is a xt60 connector. Unplug that wait a few seconds and replug it. This will cause a hard boot and it will work.

[@klwsproductreviews6148]

We'll have to give this a try. There's nothing to lose... Thanks for the tip.

[@davidnelson1322]

Can you say which year you bought yours? as the other videos showing the insides on the internet of this show the battery being stacked on top of the boards with headers. Mine has the BMS soldered to the battery. NO xt60 connector. I will be buying a different brand next time. mine is also about 2 years old and out of warranty.

[@klwsproductreviews6148]

@@davidnelson1322 I bought mine in August 2020 and it failed completely in July 2022 when I was advised the 372Wh model only had a 18 month warranty but all other models had 2 years (convenient). I will dig out my pics of its interior to check for the XT60 connector.

[@WananavuTexas]

kzbin.infoV2irgffV0nM?feature=share

[@klwsproductreviews6148]

@@WananavuTexas Mine doesn't have this connector, unfortunately....

[@davidnelson1322]

I've just returned to my dead 372wh unit after 5 months When I checked my voltage between ground and 12volt strap on battery pack was 7.25volt . I have a soldered BMS board so could not disconnect the bms like some others have. But I charged the unit from a 3S 12volt battery pack directly connected to 12Volt on the BMS and negative. Then when I got to 10Volt or their abouts! jumped the unit from the 12 volt band of the battery (which when its all apart is the end with the usb connectors) to the 12 volt stand up (which is the bolt which is nearest to the cigarette socket on my) on the board with the display. Just directly connected it. And it came back to life. As many had said nothing to loose. Worked for me.

[@RoberOrtega]

Can you put the battery model you used to charge? Did you connect it to the 12W socket like the car cigarette lighter?

[@frannyjeffers6875]

This happened to mine. The LCD went very dim for a week or so at first, then I got to where you are now. They sent me another one without wanting the first one back. I’ve kept hold of it in case a solution appears…

[@klwsproductreviews6148]

Now sure what has happened here but all the comments in response to this issue have vanished. The power pack is still inoperable.

[@paulcrossley2398]

Ours won't stay switched on when trying to use the AC mode - if you hold down the AC button it switches on momentarily but then switches off. I've tried changing the fuses but that doesn't work. Any ideas?

[@andybettridge1301]

Just had the same with mine. Your battery is in a 3S configuration, one portion of the battery was at 2.4V and other two was at 4.2V. You need the charge the lower bank up to 4.2V. It might be because left it to long with out charging.

[@klwreviews2415]

This sounds interesting. Please could you advise how to do this. There is nothing to lose and anything is worth a try in order to bring it back to life. It was left unused for 6-8 weeks but charged immediately prior to this, showed 100% charge in the display and then was erratic followed by total failure. Thank you.

[@andybettridge1301]

@@klwreviews2415 there is a video on KZbin how to dismantle the unit. Start by removing the fuses first and take pictures as you dismantle. Use a meter and probe the circuit board that soldered to the batteries. 4 points on the circuit board. One negative then a 4.2v then a 8.4v then a 12.6v. You should see which one is down on power

[@klwsproductreviews6148]

@@andybettridge1301 Will take a look and hope there might be some prospect of bringing it back to life. Thank you.

[@StalionKick]

Umm. Your device is clearly faulty. Why are you looking for advice online? Unless it's out of warranty, have you not simply considered just sending it back from where it was purchased or emailing Allpowers for an RMA return!

[@klwreviews2415]

@@StalionKick Yes it is very clearly faulty and I was hoping someone here who has one with the same fault might have found a fix for it. It has had problems from the outset, needing regular resets, solar charging never worked.... I thought it had a 2 year warranty but, alas, only 18 months apparently and this fault occurred a few days out of warranty so no support from AllPowers. Have recharged batteries manually from but no luck there so suspect faulty circuit board or dead cell in one of the batteries.

[@WananavuTexas]

Mine wont even power with the mains

[@of_note]

did you find a solution, I have the same problem

[@adrianguest9163]

Mine failed as others and the main video describe - tried all the reset fixes suggested but no luck. The manufacturer should be ashamed of themselves putting such poor products to market.

[@nikossof]

I bought the model S2000pro with solar panels, I have the same problem. I can’t open the machine

[@TheRichMaxwellChannel]

Just got an allpowers s1500 delivered today. Put it on charge and it got to 42% then stopped. Keeps making a clicking sound repeatedly but wont take any charge. Tried running some things to discharge it a bit then retry but still not working. Anyone got any ideas of an easy quick fix? Tried holding dc button to rest but no good.

[@BigdaddyRod]

When charging with the charging block make sure you charge it to the block light turns green

[@petryrety]

Is there someone who know where i can find spare parts for S700 from allpowers? My type C port give error when discharge and no error / no charge when type c is connected

[@robertcoleman5560]

iv had mine for 5mths now and i went to charge my chromebook but s300 did not turn on even with the charger pluged in . so i took it apart the only thing i could find was all the screws was very lose so tightened everything up now it works again

[@carollloyd7042]

Mine won’t recharge on the power when plugged in how can I charge it no input going in any more

[@klwsproductreviews6148]

I think we're on our own when these power packs fail, and failures seem quite common, conveniently just out of warranty...

[@BigdaddyRod]

Hold both the dc and act at the same time for 20 seconds see if that works

[@shaunpritchard7933]

I wish someone would explain why it won't change and find a cure....

[@benwarwick4290]

The company is a con. All there products break

[@Dogs-knob]

Had 2 with dim display, customer service is shocking, they don’t want to know

[@fixed1t]

hi, the 99% is an indicator of a battery fault, this usually happens with these high power batteries because they are discharged further than the battery can cope with or they were discharged and left uncharged as happened with my 10,000 AMP lol emergency car start battery kzbin.info/www/bejne/rKi4loOaibdkmLM Its ridiculous that for the cost of an extra few pounds that the machines don't include a small reserve battery to keep them above the danger level or to stop it being discharged to far. If you open it up you can check the battery banks inside a one is likely to be lower than the others and if you have a charge you can try charging that bank at 4.2v at low amperage to big it back up.

[@klwsproductreviews6148]

Unfortunately this doesn't seem to be the problem with this unit. We stripped it down (no obvious loose connections/faults) and the battery banks were around 11V. We did a quick top-up via 12V charger but the fault has persisted. On its last use, the unit was discharged to about 75-80%'ish then recharged to 100% on returning home a day or two later. It was then left unused for maybe 6 weeks during the UK 2022 summer heatwave (stored indoors but switched on periodically to check it - batt still 100%) then on its next use it became erratic as shown later in the video until failing completely, a shown at the start of the video. It remains dead unless connected to the mains.

[@ericallan56]

Same with mine.

[@benwarwick4290]

There all faulty im in the wild had iusses day one out here and yesterday it popped and theres videos and talk on internet they blow up. Once they pop chuck. cant really do anything gonna have to chuck mine it weighs too much for dead weight time bomb! Sucks because it cost 200 and still paying it off and they refuse to refund

[@ghiocel121]

I think i resolve the problem with my S400. First when i was buy , used one it was at 99% and at discharge was drain verry fast 20 - 25min. After that at 0 % was drain about 20 min more until he died completly. In this time didn`t want to charghe not 99 % or lower. After died i put on charge , show battery charging but no power come into battery. First i was dissansambly and try to equal voltage from 3s 21600 bank until 11.3v but no succes , not let me to charge and indicator was 0% but was working and operating. Then i take a car 12v plug socket and a charger similar with 20v and 3.3ah and i inserterd on 12v car hole from the bank. With a measure plug i was see starting to take electricity from dyi charger and the display suddenly was to 100%. i take it out and i plugged the original charger in the charging socket and started to charge normaly with powerbank displayng realtime charging. Now after i resolve this i`m tryng to drain and charge to recalibrate the cells. That was my resolve on my case , but in other cases who try same can make on their own risk , sometimes can make damages what i tryed with car socket dyi charging and no take responsability for it !

[@jeffreybogue-collis7808]

They are rubbish, so unreliable , on our third now it has packed up, won’t reset , can’t get to check any fuses , very poor tech and will not buy another.

[@stalker1567]

Theses are all crack. Ive had 3 of thr new ones and all have broken. Waste pf money

[@VR-Fanatic666]

Trash I’m on the second failure both less than a year old