ALOT of Angry customers cause their orders arent ready?

Hey Everyone! Sometimes customers ask the simple question "Is my order all there?" and you would think that has a simple enough answer but.... not really. Here's a perfect example of what we don't know what we're walking into and why we the drivers aren't at fault!
Here's the order they said was ready: • Just got Caught gettin...
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[@bonniedunkin-brady9358]

I've worked warehouse for many years. Orders are to be ready the night before. If they "don't have a forklift driver" management is next I. Line to help out. Is she the Dept manager? Why didn't she jump on the forklift and start loading it up. Unbelievable!!!

[@SaffordDelivery]

🤷‍♂️

[@SoCalKevin]

Maybe HD tried to save money by limiting fork lift drivers. 😄 I know that for insurane reasons, you cant operate a forklift unless the employee has current certification and is insured for it by the company. You cant just have any employee do it, even if they have 20 yrs experience prior or a championship ring from the fork lifting superbowl of the Galaxy.

[@steved2136]

@@SoCalKevin A lot of it is for the very good reason that a forklift is a bloody dangerous beast- it isn't 'just like driving a car' and having seen in person a guy getting seriously injured by an incompetent (and unlicenced) forklift driver that left him unable to work for months afterwards, its understandable that any company will want their operators to have a level of competency guaranteed by a certain minimum level of training provided by requiring certification...

[@SoCalKevin]

@@steved2136 yup totally agree with you Steve! A forklift weighs more than a car and can do serious damage with itself and/or it’s load. Plenty of accident vids here on KZbin, even within Home Depot. One year I was certified to operate a forklift as a small part of my job at a company I worked for briefly. Thought it was a pretty fun job playing forklift Tetris, but it’s definitely not something you want to do without the proper training. Use a spotter whenever possible and it will help avoid most issues, but like you said, the competency level is crucial. My fork lift instructor even said you’d be surprised at how many people fail to get certified due to lack of common sense. Watching Mike man the Mosfit is one of the things I enjoy about this channel.

[@steved2136]

@@SoCalKevin Just the number of people on his channel that just go 'can you just' NO... ''but its only' NO... 'I'd do it' and yeah when you buy your own forklift then you can do it... I won't.. And don't expect flowers from me at your funeral....

[@startingoverat5722]

I used to work for Home Depot when they first rolled out the pro desk concepts and started deliveries… And let me tell you it was an unorganized hot mess and then in three years I was there it never got any better.

[@philliptaylor4544]

As a former big box DIY "hot mess" employee, I can say, they skeleton crew the stores and 90% of the staff are not forklift certified and when they DO have a forklift operator they are supposed to have a spotter while inside the store... and the delivery truck driver cannot serve as spotter, neither can a customer... so it takes 2 employees to move anything from inside to outside. I was the "loader/spotter" for the lumber side of the building for 5 months, I was never forklift certified and they routinely scheduled me 8 hour shifts solo, without a forklift operator or anyone else helping me at all. It was a kick in the face to THIER customers for me to have to tell them I had no way to bring lumber down for them or to load pallets for them, I offered to help load pallets of sakrete by hand but most of them wanted it loaded on pallets so they could unload it with thier own forklift at the jobsite. There was nothing I could do, I had no help and I tried calling my manager or paging for a forklift operator but nobody ever showed up because the 2 other people in the building were also busy with thier own customers in their own deparments. I also had to cover breaks for tool world, which couldn't be left unattended due to high theft, so that left nobody in lumber at all for up to an hour at a time. Managers typically aren't forklift operators, only spotters if they absolutely have to. This was all during peak season and they weren't even TRYING to find any help or hire anyone else. Needless to say I quit working for them. Absolute garbage company.

[@SaffordDelivery]

Geez Thank you for sharing your experience We have all experience something of the nature

[@j_barrel7789]

19 years old currently working at Lowes in lumber. It’s the exact same way. Thankfully I’m forklift and reach truck certified tho

[@joshhughes6316]

Bud I understand that you have issues with people constantly as well that you get trashed from the customers but some people like to have drama and assist it. FACTS 💯

[@michaeldixon7961]

Good that you have video in case that the store employee damages the goods while loading them on your truck.

[@kro7991]

That dude definitely cannot operate a forklift, I feel sorry for that machine. I would have been fired at a few of my past jobs for being that way with a lift, and that looks like a newer one now. WOW!

[@lamwen03]

He's probably new at it. Hard to get staff for physical work nowadays.

[@kro7991]

@@lamwen03 True and I bet they are looking for any warm body to work nowadays,

[@steved2136]

@@lamwen03 A lot of it is 'you mean I have to 'WORK'...' They think tapping at a keyboard should be a lot more $$$ than actual physical work- yet when their loads are lying on the floor in a million pieces because 'mr newbie' didn't know how to drive a forklift- because they got the 'cheapest' warm body in for the job- think they think it is 'their fault'??? yeah right...

[@franticstorm7411]

They expect you to wait drive! They think it fine to make you wait. You're just the driver right!!!

[@SaffordDelivery]

Yep we're only the driver It's not like we're the ones that make the deliveries

[@stephenrogers4537]

Good afternoon Mike😃 and family 👨‍👩‍👧‍👦from Chicago OWN this day!!!! Work the job💯 DON'T let the job work you🏃‍♀️ BROTHER!

[@videoscrapheap]

Of course when the pissed off customer calls HD they’ll blame the independent contract driver for refusing to allow them to load the order.

[@steved2136]

All too common- what they don't think of is that by holding you up for an hour (or two, or three, or four)- EVERY SINGLE DELIVERY after them is held up by that long- I can bet if they wanted you there at 8am- and you decided to roll in at midday- they would be screaming blue bloody murder (as we aussies say)- yet they are quite happy to cause exactly THAT to anyone after them... I been in the delivery game since the early 90's- and I ended up very quickly- if it isn't ready- then call me tomorrow when it bloody well IS ready... you knew exactly WHEN i was coming... The same ones that are ALWAYS 'just a few minutes more' when waiting for a load- notice how if it was 'supposed to be there at 10am' at 10.00.05am, they are already on the bloody phone screaming 'wheres my delivery'??? Any business that starts pulling this BS- I automatically doubled their prices for any future delivery...- if they didn't like the price they can try and find someone else (LOL- truckers talk to each other you know...) So you 'may' lose a customer by doing this- better than losing a dozen others because you are 'always late' Not to mention the abuse the driver cops because his deliveries are always 'late'- been there, done that- too old and grumpy to put up with BS from the consignees- or the consigners... F..K em all... Be nice to your driver- or hire your own bloody driver...

[@SaffordDelivery]

Yeah that's the problem No one has accountability these days.

[@cosmological7773]

If you give someone a ten min warning it's an emergency. If you give them 2 hours it's something that can be procrastinated and eventually forgotten about :-/

[@curtisstickler9667]

That’s just a typical Home Depot. Shit we have waited days and days for simple things that should of been ready that day or the next day. Thank god there are two other lumber yards close by. If I can’t walk in and pick it up I refuse to buy from Home Depot

[@richardfabacher3705]

cc says those aren't pork rinds, they are "poor grinds." (As a connoisseur of all foods unhealthy, may I suggest "Lowrey's Microwave Pork Rinds"? Popcorn-bag-like rinds you nuke for 1-2 minutes and you have fantastic fresh, hot rinds. I'm addicted.)

[@ediblepinevideos]

I work at HD now actually and I’m so glad that my store is now near this bad as this location. This store seems like everyone there is unorganized and just don’t care. While I personally don’t drive the forklift yet, I can say for a fact that we never keep this much product outside and that our management encourages everyone to be able to drive almost all lift equipment. We are still I think the busiest store in my area and we stay 1000% cleaner than here. If this is what a majority of the stores are like, I definitely don’t want to change locations

[@rjgaynor8]

I worked for HD for 6 years and still deal with them for work. I can’t tell you how many stores I have been into. Its most stores, 50% look clean but aren’t and 10% are actually good stores. The store I used to work in was one of the best in country, till that management team got broken up to fix other stores. That was 15 years ago and I will not shop in that store nowadays.

[@truckingwithDD]

When he hit that pallet I felt that 😂😭😂😭😂😭😂😭😂😭😂

[@dancearoundtheworld5360]

🤣🤣🤣

[@gamingbluemoon]

The pork rinds 😂 seriously though taking their time.

[@gamingbluemoon]

I'm curious how people get their forklift cert. as well.

[@RossPatzelt]

are you not allowed to use your own forklift to load it onto the lorry?

[@SaffordDelivery]

Yes but we aren't compensated for that.

[@RossPatzelt]

@@SaffordDelivery ok thanks. Really enjoy watching your adventures.

[@SaffordDelivery]

@@RossPatzelt ❤️❤️

[@maritimetrucks4225]

I used to work at the depot in deliveries (in Ct btw) with a forklift license. Loaded up plenty of delivery flatbeds. Id be lying if I said I've never nicked another skid. Ive seen everyone screw up at least once. Happens once or twice, no big deal but if it becomes a recurring theme, he might want to consider another line of work. As for the decking not being ready, We were supposed to have all deliveries ready by 10pm the night before. Theres no excuse for that. Side note, I'm less than a month from road testing for my Class A. Lmk if your ever looking for a CDL driver with forklift experience. 😁Love the channel.

[@maritimetrucks4225]

Im guessing your probs not looking for someone fresh out of CDl school with no OTR experience. Lol

[@SaffordDelivery]

We train!

[@Mr.Bryan1234]

Honestly if you a experienced forklift driver you wont hit products because that man turned to late and hit the pallet

[@Necromancer1776]

Worked for depot for 3 years while going to school. Shittiest company. They legit understaff. And barley anyone gets qualified to drive the forklifts. And management hides. Very stressful place to work but didnt have a choice at the time.

[@iwastetime]

I work at a Meijer its basicaly a Walmart and I was working one of my isle and so was a pop vendor and were working shooting the shit ya know just doing the thang and a old lady on a amigo scooter rides by him slow and whispers in his ear " Your father always loved pork rings" your rings brought back fun memories.

[@always_something]

Hum, for no forklift operator available, they sure pulled one out of the air. Sorry Driver.

[@davidbeasley2853]

I've warehoused over 20 yrs. That staging area is in need of supervision.

[@markconley996]

I assume the store has contract agreement to have you deliver , but getting loadd is such a pain in the arse...

[@jamespaluch3481]

You know as a customer I would be very angry if they took long for my order like I had to pick up a prescription at CVS for my mom but the workers at the pharmacy took too long to find it & to me that's unacceptable & unprofessional & I had to report to the manager

[@SaffordDelivery]

Happens all the time

[@SaffordDelivery]

Check out the follow up to this Video Here: kzbin.info/www/bejne/naWWopmIYt12atE

[@edlogan2854]

After 45 plus years in flooring biz ... HD is only paying 11 $ per hour for this of employment ... and you wonder why ...

[@samuelborgeson3897]

This place looks like a dump on the backside, holy crap that's bad. No way corporate would be ok with that.

[@Dino55316]

Today I learned that pork rinds are crunchy ;)

[@lia-liz2012]

🤣😅

[@PondMaster3000]

I drive and deliver for Lowes but we use a 32ft trailer how long is your trailer? Looks longer. Also keep up the good work bro I understand all the pain and struggles you have to go through its a headache!

[@SaffordDelivery]

36

[@jonathanvalle6582]

I’ve worked for Home Depot, we basically had a skeleton crew, all these big corporation chains want as little employees as possible to make as much money as possible. It’s hard to blame them SOMETIMES

[@rjgaynor8]

It wasn’t always that way. When I was there they wanted knowledgeable staff.

[@Robin-oo5il]

Yea but home de-pot saved $$$$$ by having fewer people working..

[@donofchron4204]

I didn't know it was possible for a man to complain more than a teenage girl.... Every video, b!tch, b!tch, and more b!tchin... Your gonna give yourself high blood pressure... Calm down, take a deep breath and relax... Getting upset alllll the time isn't going to change your situation or make it any easier. It will just make life more miserable for you and the ones around you, like friends and family.❤. Its really not healthy to he upset all the time. When your upset, try to think of something that makes you happy or laugh.❤ Look for the positive in every negative situation.❤

[@christopherdarling9715]

Older video I know, but I've seen this exact store in your channel several times now - seems that its likely just a poorly managed shit show 🤣

[@SaffordDelivery]

🤣🤣🤣🤣

[@nancy28352]

I hope your day gets better!

[@rodneyjarvis2850]

I agree with u shit should b ready .

[@matthewhamer1491]

Dam home depot. Good job Mike keep up the good work bro

[@fredsampson8064]

This guy is just an entitled cry baby. You need to drop the attitude boy. You really are not a delivery driver, you are just a guy that drives a truck, an AUTOMATIC truck at that, real truckers can and do drive trucks with manual transmissions.

[@gamerone996]

Have yourself a snickers man, your not yourself without one. Lmfao 🤣

[@SaffordDelivery]

Basically

[@gamerone996]

@@SaffordDelivery after their shit, you deserve two lol

[@furpal40]

Pork rines,boiled peanuts and slim jim's the staples of true americans.

[@LghTsKnJames]

Idk bro.. the HD & Lowe's down south got alot more motivated people lol. The workers up there look clumsy 😄 but I could be wrong.

[@DJSHADDY2K7]

#Mike you a lot sense in what you saying prep the material on time for delivery.

[@gilburritov5750]

How can you be put in charge and not be able to operate a forklift when nobody else can? I guess by working at home depot lmao

[@sharkey086]

Typical HD bs. That MOD at the beginning was so full of it. I'm in logistics too so I understand how frustrating it is when things are not ready to go out when they should be or are sent out as a "special". Which usually means, for us at least, we're missing someone due to time constraints. Hang tough man!

[@jaimeluna3611]

Hey well at least you had some killer pork rinds. That's sounds yummy right now. Lol

[@richtheory.]

It's always someone else's fault!

[@briandunne7021]

That must be very annoying man waiting around like that , your enjoying your snacks though 😂

[@SoCalKevin]

you're cold as ice Mike! 😄 but you have totally valid reasons though 👍

[@dangerhellbender3245]

If more folks held the line things would work smoother! Chaps let it go too often!

[@mikeparker7243]

Yoooo. I ate my pastrami this weekend. Did you get one?

[@dalehollingsworth6704]

You're always so upset dude, learn to let the little things go. You are so worried about some decking that's not even yours.

[@SaffordDelivery]

It WAS ours 🤣 till we refused it

[@RossPatzelt]

love your videos

[@michaelwebster6219]

I'm from the UK England and know to stay well a way from that company I've seen the poor quality stuff it sells and the poor quality wood and everything what in the UK we would not use way to many knots in the wood and any way to bent but then that's the company you pay top dolla for low quality good I find but it's where the UK is a lot better

[@kirbygulbrandsen4507]

Can’t watch, I don’t need to ruin my attitude.

[@markmotter7060]

Well if you would deliver for a real establishment instead of a pretend one...

[@johnnydough1870]

Its Home Depot/Cheapo . You must be used to this.. easy ass job

[@michaelwebster6219]

I know to stay well away from this sort of place crqp get they sell for RIP off prices this place prays on the dumb DIY person who has no idea it's good or not good stuff some of the stuff I've seen dropped off or when it gets wet they have fools also left in charge total muppets

[@gamerone996]

More than a 2 hour notice and that shit still wasn't ready. Damn wtf are they doing?!?

[@richardfabacher3705]

Please, don't ask.

[@gamerone996]

@@richardfabacher3705 🤣 but I did

[@Leotheconstructionguy]

Sitting around smoking

[@jeffblackwell2817]

I see what you mean what a headache

[@Necromancer1776]

Short staffed cause no one wants to work for $9 an hour

[@boomaawkbar1393]

this maybe why y'all went out of business they found someone else to deliver for them..letting arrogant people work for them an do what they want to do..shit happens in trucking

[@SaffordDelivery]

You definitely don't watch enough of our content to make that conclusion, we've discussed why we went out of business

[@boomaawkbar1393]

maybe so...

[@nothanx3867]

Ask them why Homer has his hat over his eyes...

[@johngorman7729]

Someone in Scotland can hear you chew, close your mouth.

[@tsquare9168]

Dude, eating pork rinds plus audio equals 🗡🗡 to 👂👂but you are correct about you not waiting because they are stealing the other stores pick up times and putting you in a bad spot with your business.

[@lia-liz2012]

Didn't even notice his crunching...thought it was cute actually!

[@StrangeTimesNear]

A BIG dog does Depot pay for you're gas?

[@SaffordDelivery]

?

[@venusfly1323]

Whose in charge?

[@SaffordDelivery]

🤷‍♂️

[@maryphelps7381]

Hey , vidios are too good . Lmao , , should be doing laundry .. ! Stay Safe .

[@hurshelcawvey4535]

If it don’t fit just ram it 😂

[@sherryroberts7502]

Why do they use this guy come on home depot smarten up

[@waynebrock7248]

Looks like a bunch of lazy people that doesn't have it all together. They need to get with the program.

[@fredo2x625]

Do you have to pull over to tart it and strap dot rules ? Yo

[@SaffordDelivery]

No tarps

[@rontudor3721]

do not chew while tapping rude

[@DJSHADDY2K7]

#mike you will be victory in get your order from home depo. I see the problem they show make you manger of the home depo delivery service mike lol 😆. Mike I need some of pock chip e-mail me some 😆.

[@fredo2x625]

Hangry

[@DJSHADDY2K7]

#mike mail mr some pork tap lol 😆 mike.

[@kybluegrass]

Jesus Christ dude, get rid of the bag of chips and the sniffles. Save that for home movies!

[@SaffordDelivery]

You sound like you're complaining about a free show?

[@JeffStewart78..]

The customer could have had their product but you chose to be all high and mighty and refuse the load. The store got the load ready and safe for you while you were there. I would fire you.

[@SaffordDelivery]

Ohh the contraire, the orders weren't ready. You'll see 😅😅

[@JeffStewart78..]

@@SaffordDelivery It was ready she said she wrapped it. You popped off with an attitude of course and said you were not taking it.

[@SaffordDelivery]

kzbin.info/www/bejne/naWWopmIYt12atE Watch this link!!!!! You actually believed them???? 🤣🤣🤣🤣🤣🤣🤣. Jokes on you!

[@Necromancer1776]

Wearing a mask outside on the forklift what a hero

[@GRUMPYGUNNUT]

I just don't get it. You are so wrong..... How the hell do you eat pork rinds? They are nasty. Oh, I understand the load refusal🙂

[@kennetharnold3730]

Big as crybaby

[@Leotheconstructionguy]

Yeah the customers will be big cry babies because the lazy Home Depot employees you are correct

[@DennisHiitt]

Had to stop watching once his disgusting chewing started

[@davidmiller9247]

ZDamn sure the mouth shut

[@j.alanmersereau9970]

Why aren't they all forklift operators? There is no excuse.

[@Youmommacallsme]

Do you pull over half way and scream at the load?

[@SaffordDelivery]

Wait what?