American Airlines EMBARRASSING First Class - London to New York

[@NonstopDan]

Thanks to Keeps for sponsoring this video! Head to keeps.com/Nonstop to get 50% off your first order of Keeps hair loss treatment.

[@Itallianmobboss]

Have to remember this is Covid times. Glasses take too much to clean

[@Neothinks]

I like your post covid haircut

[@jah309]

Do you use Keeps?

[@georgevavoulis4758]

Because airline CEOs think everybody wants super cheap air fares ,they decide to cutback on everything else and now air travel is like riding the public transit in a very bad neighborhood

[@georgevavoulis4758]

You make me not want to ever fly

[@MovieBr0]

The fact that you can get into trouble for reviewing the airline, says everything you need to know about them lol

[@PhantomFilmAustralia]

Not wanting and banning constructive criticism is a clear indication the airline is not interested in striving for excellence for their paying passengers.

[@briansmyla8696]

He made a general statement about ALL US airlines not being happy about reviews - not just American.

[@patriciatorma3482]

It’s actually more about not being to video/take pictures of cabin or crew per FAA regulations lol Source: trust me bro

[@VinexAesthetics]

The fact that the airline is American, is everything you need to know

[@silviaterracciano4513]

Nice video. I would never spend 10.000 dollars for a flight that lasts 8 hours and I find it ridiculous that they charge for WiFi after you paid the price as above.

[@EmilyBoltz]

I would never spend that much either. I hate flying just because economy is like a cattle car

[@AG-Consulting]

Most of the time you don't have to. If you fly a lot you can usually either use a "system wide upgrade" from a business class ticket or buy the flight with miles. And they aren't always 10k either, I've seen it for as low as 3k on this route (but rare).

[@t0kigh02t7]

Wouldn't it be nice to be so rich that it wouldn't matter how much something costs.

[@Kaitrader]

@@t0kigh02t7 Actually no - because this type of 'thinking' will switch your brain off to understanding the concept of 'value' and turn you into a brainless wasteful fool. And you know what they say - A Fool And His Money Are Soon Parted

[@ThirdCoastGems]

He didn't spend near that much. He said that he got a crazy deal with a co-booked ticket out of Casablanca. Bloggers often mention the HIGHEST possible listed price EVER that no one EVER PAYS anyways. Like: "This is worth $$$".

[@JuanWayTrips]

Summing up AA's first class service: "I expected nothing and I'm still let down!"

[@margamez9801]

@Chae Seungha 274🇰🇷 it’s no nut november

[@RLTtizME]

Great line. I shall steal it for future use. Thanks.

[@JYDIVISN]

Juan Trippe

[@groovinhooves]

Substitute any American publicly traded entity providing goods or services and this still applies.

[@RLTtizME]

@@groovinhooves You sir are a Euro-Brit troll. Even your vacuums are Chinese.

[@benvasilinda9729]

The $10K price should have been the first red flag for an 8 hour flight.

[@kirbygene]

I admit I only make short flights when I fly at all, but the $10k shocked me

[@AreeyaKKC]

@@kirbygene it's 19K for JFK-BKK

[@web3wizard381]

for 10k you can tour asia lmfaoo

[@el_jetset.1498]

I just read an article about how AA flight attendants are fed up with trying to offer good service in the upper classes when they are so understaffed and the top execs are more concerned with budget than service.

[@JeanClaudeCOCO]

I’d be mortified if I had to profusely apologize to a 10k paying customer for not serving them champagne in a glass flute. They’re wonderful people and this is a sad reflection on the company they work for. Must be so frustrating seeing the airline fall to the bottom.

[@michae8jackson378]

I'm a retired US Airways, now American, pilot. I would never want to fly any US carrier in First. It's so embarrassing that they represent themselves as such! I wish they would change, but I don't see it happening....sadly!

[@Horizon301.]

How are the weather delays treating you?

[@ticoguy05]

The issue I feel is that people these days set their expectations too high when traveling. I just sit and let it flow.

[@autisticsimon12]

@@ticoguy05 In economy that's all you can do.

[@sokinikok3677]

@@ticoguy05 But for the same price of the ticket, first class is much better in others airlines than American especially Asian and Middle Eastern which are the best.

[@ticoguy05]

@Chae Seungha 274🇰🇷 that is very true. Many business class are in competition with economy. I say this from personal experience.

[@DRthistle]

Food like that just kills the whole experience. If they can't do First Class they shouldn't be selling it. Not surprising how businesses are using Covid as an excuse for their incompetence and lack of service.

[@nickm4974]

God every business due to covid they can use that as their excuse

[@flywithAC2312]

It's the champagne in plastic cups for me. I actually cannot believe it 🤧

[@JeanClaudeCOCO]

And those plastic wraps. It’s abomination to cross the galley into first class and present that to a customer. I tell Instacart grocery delivery service to not bring plastics into my house, surely I would have told those FA to not serve plastics on top of my food. AA can you just cut Plastics out?

[@patmcgrath9993]

I just can't believe that anyone would actually spend $10,000 on a flight no matter how rich they were. $10,000 for a pair of pajamas, slippers, gross plastic wrapped food, a low class fight attendant, and plastic cups. I should start my own airline company

[@goaway4886]

"If you have the choice, fly another airline." My experience with AA in a nutshell.

[@davidcox3076]

Don't think I've ever talked to anyone who's flown AA say they want to fly AA again.

[@markbromley2790]

I've been flying AA for business for nearly 25 years. It has continued to get worse year after year. It all seemed to start to really fall off when the America West executives took over US Airways and then took over AA. It's a good airline that could be great but Doug and his executives are not focused on delivering a premier product. They are focused on being just good enough and getting customers from A to B safely. Catering is definitely an area where they just don't care. Dan, I do think the flight attendants were supposed to take off the plastic wrap prior to serving. As always, your video was spot on and well produced. Thank you!

[@NonstopDan]

Thank you for watching!!

[@benghazi4216]

"They are focused on being just good enough and getting customers from A to B safely." The last word in that sentence appears to not be true according to the latest report from the U.S. Department Of Transportation

[@charlesjwin]

Unfortunately, U.S. Air was poor as Allegeny, and even after acquisitions of PSA and Piedmont. Doug Parker thinks that cheap fares and hub-captivating is all that matters.

[@clinton79-u1v]

The food remaining wrapped when served is current procedure. Some pre-pandemic elements of service will return beginning November 10th.

[@benghazi4216]

Can't understand that both of you didn't comprehend that it was not only that the plastic was there, but that is was such a cheap way to do it. He showed business class meals that had plastic too, but didn't look nearly as bad, because they actually cared about how it looks, and thus didn't shrink wrapping everything.

[@Andy-yx9kp]

AA is on my blacklist, and your experience reinforces me to leave it there. Thank you, you are objective, serious, honest and still manage to make your reviews enjoyable. Thumbs up.

[@dazlebluefrogify]

i'd travel AA if i could to try but never in 1st i'd be back in coach plastic cups wouldn't look out of place

[@jbar_85]

I love a funny, witty, and charismatic flight attendant! Makes me relax more when flying. 😌

[@johnkerr1113]

Having lived in Asia for over 30 years I can catergoriclly state that flying any american airline is sub par by comparison..... embarrasingly so... unfriendly interiors of the aircraft... poor and sometimes seriously unfriendly service by sometimes unkempt and downright dirty looking staff... to be avoided if possible... exiting the USA , I always get to an airportt and transfer to an Asian airline to fly trans pacific ... inconvenient but preferable.. I volubly laugh when I see that an american airline advertising that they are No 1 in the USA... means zero when it comes to the global markets...

[@johnkerr1113]

excuse the typos*

[@Interceptor810]

4:11 Ive flown economy my whole life as well and just a few weeks ago I was flying back to JFK from Dubai and upgraded to business class, I felt the same exact way. The seat was phenomenal and it was probably the most relaxing flight of my life

[@Lakesider52]

That meal would be economy class standard on Singapore Airlines.

[@YohamYT]

This message is approved and verified by a Singaporean.

[@Flyerman777]

Bigggg facts

[@ding24_]

@@YohamYT hey fellow Singaporean.

[@eastexotic]

I was just about to write the same thing.

[@mbenne30]

Food in economy class on on Singapore is way better than this

[@franconstanza]

I just flew in Air France's "La Première". Two worlds appart. 14 hours of ultimate luxury and pleasure (3 at the terminal and 11 flying). The food was marvellous. The china it was served on exquisite. The wine chart has no equivalent. Givenchy pijamas. The 1st class suite is amazing. It definitely is a 7 star hotel service (even with the chauffeur that takes you to the plane in an impecable luxury car).

[@jmw-ig1bp]

Emirates has the best wine list in the sky

[@greataviator6154]

The difference no one exposes in forums like these is, those foreign carriers like Air France, British air ways, are subsidized and fully backed by their governments unlike our carries here in the US thus Air France can run a business model at a deficit with barely or no profit, while an American airlines who's raising capital from running its business, private bank loans and stocks sales has to make a profit for their investors and to pay bank loans and creditors even when business is lean and even the few times the U.S. government has help then out, via bail-out loans, they've had to pay it back and with interest, not so in socialist Europe or Asia.

[@hardlinefoil7532]

@@greataviator6154 they are not subsidised at all, both had funding for Concorde research, that's all

[@somebuddy8702]

@@greataviator6154 when european carriers get help they only get bail out loan which they of course need to pay back. They need to be profitable aswell. It is the EU that decides wheter a country is allowed to give a loan to an airline, France is not even allowed to give its airline money without approval from the EU. What you say is simply wrong. They also need to rely on investors money that is why they made a collaboration with KLM. Alitalia was unprofitable and now bankrupt. They need to be 100% profitable exactly as any US carrier needs to be

[@poussinhamzah4013]

I totally agree. Flew La Première 4 times and definitely the best in my experience.

[@guytellitstrait4504]

For several decades now I have refused to fly U.S. carriers aboard from/to the USA. Foreign carriers just do it better in all classes. For our long haul domestic (it's a large country and with territories outside the mainland) well we simply have no choice and I've chosen to fly domestically as little as possible. Thanks for confirming what I suspected about AA International First Class. Any foreign airline in Business or even Premium Economy would have done a better job.

[@Michael-FoodieTraveler]

This was filmed back in 2021, so Flight Attendants had less to work with during covid restrictions. I agree! It was totally embarrassing, so it was written up by the crew. They finally brought back the real mugs and glassware. Flight Attendants are now back to serving pre-departure drinks again. I hope you do an updated video.

[@Michael-FoodieTraveler]

And I agree! Catering is not the best in New York. The catering department needs to change the menu!

[@The_AirplaneDude]

I think it is way toooooo expensive but the seat itself is great it has a desk and everything it might not look modern but the seat is good, and they are going to revamp the seat in about a couple months. The food is better now i recently flew flagship first and it was great they revamed the food completely but the price is still too expensive so glad to see they are revamping the whole experience

[@williamevans9426]

I thought the plastic wrap over the served food, with not even rigid plastic wine glasses (just soda cups), were pretty bad - until I saw the bug on your dish! Inexcusable; you should have complained. It's like the old joke, " 'Waiter - there's a fly in my soup! Waiter: 'Please don't shout, Sir - everybody will want one!' ".

[@richard94511]

The bug won't eat much!!!

[@blondiebluetx64]

My thoughts exactly. Horrific!

[@davidzweiban5549]

BA flight crews told me 20 years ago to never eat on the flight no matter what class you are in. Eat at a really nice lounge or club or restaurant before you board and enjoy the flight. Ps. I don't know enough about American's actual schedule for the plane you were on, but the BA London Heathrow to Los Angeles plane actually goes London Calcutta London Los Angeles, so the water on your plane used for making food one-third if the time is loaded on board in Calcutta India.

[@Drummer2020]

Don't worry sir, the spider in the salad will get it....

[@joed180]

@@davidzweiban5549 Re not eating on a flight I guess it's a matter of what-you-dont-know. People eat on flights by the thousands and don't get sick (most), so I guess if bugs on your food don't hurt you and you never see them... LOL. 🤷 They key is, now, unfortunately, I know!

[@dbsk06]

As an American I borderline wanna cry watching this LMAOOOO

[@baobabs727]

Is that virtue signaling?

[@All.Fathers]

I dont get it, americans should have the best first class they have the wealthiest people. But i never fly american first class it’s atrocious, air canada has the best one and thats not saying much. Since its not even first

[@FarangMike]

@@All.Fathers sir. A very wealthy person has his own jet. So that doesn’t count. It just sucks 🤣.

[@STEP107]

@@All.Fathers most wealthy people either own a private plane or charter one in the us so id assume thats why

[@STEP107]

@@All.Fathers for example the mcdonalds corporation owns like 20-50 private planes if i remember correctly and they use those to move around executives because its faster than flying public and when your running a billion dollar company time is money so it saves them money most of the time.

[@edwardschieler1680]

The tragedy of human history is that there is decreasing happiness in a world of increasing comforts. The industrial revolution has distanced us from the universe and its sad. I always travel AA from America to home in Indonesia 🇮🇩. The international flight is Japan airlines and the best service I've ever experienced. Always service with the biggest smile 😃.

[@neilrulz24]

spot on

[@wide_awake]

Hahaha

[@heyyo162]

I think you are absolutely right. We have lost even the imagination to picture the struggle of our pre-industrial ancestors. But in this case, the video creator is ranking and evaluating what you get for a certain amount of money. As he said, $10'000 a ticket is a huge pile of money, and that should buy you more than what was offered.

[@tolucoexdepaolarojas377]

👏👏👏 totally agree with you

[@mavhd8947]

brotha, its a 10k plane ticket i would expect mucho more

[@AG-Consulting]

So for those who have tried this seat: Am I the only one who feels like the seat is too "narrow"? My arms keep falling off to the sides, which is rather uncomfortable. For night flights I actually prefer the business class seat on the 777-300 from AA, the side walls keep my arms in place and are actually a bit more comfortable; if only they had the mattress pad for the business class as well, that would be a perfect seat.

[@nathanhaslam3450]

I flew American airlines economy domestic, and it was absolutely amazing. I was super travel sick and the cabin crew looked after me so much

[@moose354]

Dan, at least you got a first class menu in AA international flagship first class. When I flew DFW to LHR on June 22, the first class menu was the "business class" menu. I told the f/a that she gave me the wrong menu. She said nope, first class is being served from the business class menu. Most of the food was unrecognizable and lacked taste. Slippers and jammies on this flight? Nope, they weren't on the catering list. If I hadn't been flying on miles, I would have asked for a refund. Every time I asked my f/a about each and every downgrade, she said "covid". I call it cost-cutting by Doug Parker.

[@Anonymouse166]

Downgrading service blaming COVID , yep we’ve seen that around. I don’t want to name the airline but on a recent international flight mixed drinks were cut and only beer and wine served blaming COVID. 🤷‍♂️

[@charlesjwin]

@@Anonymouse166 sounds like Delta®.

[@mpsangha]

@@charlesjwin I fly Delta domestically and they served mixed drinks and spirits regularly in first and comfort +.

[@a_09.7]

I flew in LHR on June 22 too but it was to Cairo

[@suetaylor46]

My domestic first class trip in July was so bad that it was rather funny. I actually laughed hysterically with a crew member at the meal which came in a box. That crew member took great care of me though,and served me a few nice cocktails. Covid has really done a number on things. I've always had great 1st class flights on AA pre pandemic.

[@videopokernetwork6824]

There isn't a single U.S. Airline worth booking a First-Class ticket. That went away in 1976.

[@charlesjwin]

it REALLY went away with the 1978 deregulation.

[@kimk2635]

When you go to the website it shows these nice private bed type seating but it's far from it.

[@BabyBugBug]

I fly Delta. They have been the best I've found in the US.

[@neutrino78x]

I heard jetblue is pretty good with their Mint Cabin. :)

[@ryanstone6495]

@@neutrino78x YES! There Mint product is the best you will find in the U.S! I know that they are sometimes considered a budget airline but they have really changed.

[@craigeaton5619]

I still can’t believe they charge for wifi AT ALL!! - let alone first class - Qantas domestic - all included in Y ticket

[@mr.balloffur]

I just flew first class and they do not charge for Wi-Fi

[@derekmorgan8534]

Guys, if you are flying though London, make sure you have enough time to take your connecting flights. The lines at Heaththrow airport are insane and will give you an anxiety attack. I haven’t been to Gatwick, so I can only assume it is the same because flying through UK it’s a total hassle these days. So take your precautions

[@amyelise2271]

ive flown from gatwick the most of my life and it really depends when you get to the airport, we never had many problems with MASSIVE lines but there were definitely some anxiety attack inducing lines 👍but I’m guessing its alot better than heathrow airport. :)

[@clickrick]

Barely a minute in, and you're already dissing my local airport - Heathrow. I already like you - it's an absolute nightmare to get to, from, or around!

[@Christopher-vs6rp]

The FA sounds charming to me. I love when Crew have personality and engage.

[@penguinmoon97]

I thought the same. I REALLY enjoy the Dallas based crews that have been flying 30 years (when they are in good moods!:)

[@assafnaor5752]

Friendly efficient and professional. I dont personally want to know someones life story which generally americans seem to feel they need to impart

[@Russkivol]

@@assafnaor5752 Speaking as an American, do NOT generalize us. Most of could not give 2 sh*ts about other people. The FA was just being nice, and she is not typical of us. It is better for you to say you dislike people from the American South versus Americans in general.

[@assafnaor5752]

@@Russkivol unfortunately the americans i have come in contact with whether north south east or west are charmingly naive, not very well educated when it comes to knowledge of other cultures, lacking in other languages, with a childlike belief that we all think the sun shines out of their backsides. Cunard of Great Britain were operating first class ocean liners in the 1800s while James Mease was inventing Ketchup and today British Airways KLM Air France and Lufthansa offer a service american airlines can only dream about.

[@skzion2]

@@penguinmoon97 True story. I was flying from Dallas and had eaten a bunch of BBQ a few hours back. The FA regretted that I hadn't brought some BBQ back for her. I did mention that I was very thirsty from all the salt in the meal, and she then insisted on offering various salty snacks during the flight. This was economy. She did, though, get me a big bottle of water. A good experience.

[@djt_Art_Travel]

Thanks for the great video. As a Brit I have only ever had poor experience of American since 2018. The cabin reconfigurations were, IMO, terrible. I try to avoid them, even when booking BA I double check it's not actually a code share with AA. Keep on doing a great job Dan, your a breath of fresh air :)

[@李枫琦]

Wow, are you in England too? I'm in Leeds.

[@fics112]

@@李枫琦 unlucky

[@carol532]

David, I also have been flying American for years as an ExPlat. I agree the merger with US Scare was a disater and everything has gone down hill ever since

[@greataviator6154]

The difference no one exposes in forums like these is, those foreign carriers like Air France, British air ways, are subsidized and fully backed by their governments unlike our carries here in the US thus Air France can run a business model at a deficit with barely or no profit, while an American airlines who's raising capital from running its business, private bank loans and stocks sales has to make a profit for their investors and to pay bank loans and creditors even when business is lean and even the few times the U.S. government has help then out, via bail-out loans, they've had to pay it back and with interest, not so in socialist Europe or Asia.

[@gabeosx]

BA isn't really much better

[@loriwagner6299]

If I would have paid for that "first class" I would have been upset. Especially the food, bug and all. None of it seemed like it was worth it!

[@irishdivajeffries6668]

The bug was unforgivable but just might be a better protein than the meals provided!

[@AreeyaKKC]

Bugs are a delicacy in some parts of the world. 🤣

[@hasselett]

The ticket is £10k. Of course none of it is worth it.

[@henryd8341]

As a rule, I avoid US carriers when I fly international; they simply do not measure up to Asian, Middle Eastern and European airlines. I prefer Qatar, Emirates, All Nippon and Singapore.

[@expediofuture3905]

None of the ones you mentioned by name are European. LOOOL.

[@Josh-ld2my]

@@expediofuture3905 lmao he missed the European carrier

[@thecommenter9267]

It's embarrassing how bad US airlines are compared to others in the world. Delta is the only decent one and even that's just an average airline. Use any foreign airline and see the difference in service, training, food, accommodations, and overall professionalism. US flight attendants treat you like you're a prisoner. Foreign flight attendants treat you like you're a valued guest of honor (they even use proper honorifics when talking to you). Different league.

[@aalflyguy1184]

As an AA flight attendant for 30 yrs, Doug Parker has been trying to operate AA as a low cost America West. The pride & joy we once had has been beaten out of us over the last 10 yrs. Parker’s is leaving and being replaced by a legacy AA Sr. exec. He has vowed a return AA back to the industry leader we once were. We have already seen a slight overhaul of inflight service, especially in premium cabins. Give us some time to work out the kinks & fly us again. I’m a NYC based purser who flies JFK-LHR and would be thrilled to give you a tour of all the ins & outs of working long haul flights and no candy necessary, but it is always appreciated. 😃

[@NonstopDan]

Thank you so much! This comment is genuinely so insightful - I'd love to see you onboard someday🙏

[@jaden_bautista]

Loved the video Dan! That Dolly Parton-esque flight attendant bit was hilarious!

[@NonstopDan]

Thank you Jaden!! 🙌🏻

[@5710fpilot]

3 months ago, I flew AA first on a 3hr domestic trip. ABSURD. Flew spirit last week and got AMPLE legroom in E row, great crew, and a better sandwich from the terminal. 💪

[@joed180]

The Big Front Seat on Spirit is more comfortable than legacy carrier domestic first class. Despite others videos, Spirit service to the BFS has always been friendly and helpful to me.

[@prettybrwneyez7757]

@@joed180 Agree!

[@Erik_The_Viking]

AA has been circling the drain for years. I used to fly them all the time years ago but when they started cutting back their service and the quality went downhill I stopped flying with them. Live insects with your meal - I guess that's the protein? That's gross. If their first class was this bad, it makes you wonder what economy was like.

[@somde9731]

'Circling the drain' - well that's a new phrase I have learnt.

[@coolkids659]

I’m cabin crew for this airline. I had no idea that is how much customers spend on those flights.. if you knew how much we get paid you will be shocked.. not sure who’s pocket all this money goes to but it sure isn’t coming into the hard working cabin crews pockets that most likely has a second job just to get by. Sad.

[@mannyp9215]

I recently flew from LHR to JFK in Business and was impressed how good the crew were, but the ground staff ("security" and AA) at Heathrow where the worst I have ever experienced! They felt the need to check my boarding pass four times (including the same person twice), determined to find a problem. So unprofessional. LHR is to be avoided if at all possible. Thanks for sharing, Dan.

[@aidanhutchison2388]

I love your sense of humor ;) Please keep doing videos like this!

[@JC-sp6ov]

1:45 What anyone who has been to Heathrow knows terminal 5 is BY FAR the best one

[@NonstopDan]

I think it's on par with T2 but both are pretty mediocre imo😅

[@jovicdiego357]

Academic break means more time watching your vids. Hooray 🥰

[@coms9776]

You think Heathrow is bad, fly through Luton in the middle of summer holidays 😂🤣

[@nonamesweetie]

“So to summarize-the meal was salad.” Made me crack up so much! Lol thanks.

[@kevinvanbever8490]

It baffles me to see that kind of food being served in first class 😳

[@RLTtizME]

You deserve better Beaver.....you have standards and appearances to maintain.

[@marcsanary5450]

just incredible, i can't believe it

[@toddu4067]

ya but unless that is his fav meal for flying, who orders gnocchi multiple times on international flights?

[@TheWestlandgirl]

Champagne and Wine in a plastic cup???? Unbelievable.

[@Hay8137g]

people are flying for the food? lol

[@WaltherPPK909]

That desk looks incredible wow! As an American Airlines loyalist, I agree their food product is awful. I am hub locked with them, unfortunately, so when I can fly out on a partner airline of theirs (Alaskan/Japan) I do!

[@brownbear1657]

what's your hub?

[@WaltherPPK909]

@@brownbear1657 DFW

[@fartnutssupreme4930]

Must be DFW Bound it sounds like! 😇

[@profligatepassages]

As another hub locked person, PHX for me, I'll gladly connect one extra time in SLC to avoid flying American. I have never flown American and not had an issue, and ever since I got diamond on delta they treat me so well there's no reason to even try again. Plus the club helps on that one extra stop to anywhere I go!

[@brownbear1657]

@@WaltherPPK909 wow, it must be hard to not fly American out of DFW

[@DasIglu]

AAL First might be bad but your transitions and animations have definitely gotten a lot better keep up the great work :)

[@NonstopDan]

Thank youuuu!

[@breakingewes1316]

Our dinners were served like that ……. at school lol

[@TheGlobetrottingSwede]

I watch a lot of the airline reviews on KZbin and you have one of the best ones out there right now. I get the feeling that some reviewers either like the flight 100% or hate it 100% but you tend balance it out a bit more and you do it with a lot of humor. Keep up the good work! Eller är det Svensken i dig som jag dras till...dont know.

[@DaQue3nOfHeartz]

I just want to say I LUV how Hubble and honest you are in your videos. ♥️ As a former AA employee I did not have the best experience working for them . Am sorry you had a poor experience in first class. I now work for southwest and I LUV it! I know we don't offer first class but we do offer first class customer service 😄😄. ♥️💛💙 I enjoy your videos . I hope you do a video on us sometime . Anyways from DEN Please keep the videos coming !!

[@assafnaor5752]

As a retired travel consultant with over 40 years in the industry the only way i would fly on a US carrier is if i dropped dead in the US and the only space on an airline for my coffin was on an american airline.

[@kenwilliams5985]

Agree Americanairlines are the worst in the world

[@goldenstateaviation2861]

@@kenwilliams5985 that is the dumbest assessment I have heard so far.

[@petrovichbauer5105]

That hurts. As a 32 year Captain at Delta, I read safety reports from airlines around the world. Us carriers have by far, the best safety record. We don't have culture issues like Asian carriers, or Command issues like Middle Eastern ones, South American ones. We are on par with Western Europe carriers and I believe it's our maintenance that pulls us ahead. So go ahead and fly your Emirates, just hope nothing goes wrong.

[@goldenstateaviation2861]

Go fly some sketchy carrier just because it “Isn’t American”. I’m sure Air Koryo is much better 🙄

[@assafnaor5752]

@@petrovichbauer5105 in the worlds top airlines for 2021 Delta just about makes it to number 30, United at 60 and American 74.Of course the Skytrax poll means nothing because airlines pay for the rating. Whilst Deltas safety record appears good implying Emirates isnt is of course utter stupidity.Accidents can and have happened to other major airlines, as in the case of Delta 191 at Dallas Fort Worth. If you take away Deltas safety record you are left with bad service, bad catering .Delta is Skyteams american partner and out of its members probably rated against KLM Air France and Korean Delta is Skyteams "poor partner"

[@natevogel]

I just got updated on NYC - SFO last weekend on American's transcon planes and the food was served significantly better on that flight in business than what you experienced. Decent food, solid plating - no plastic wrap with drinks in glass cups. I know American finally cut some of their cost saving BS over the past month or two, but crazy that my overall service was way better on a 6 hr domestic flight in business vs your experience in first internationally.

[@sally2395]

I work for American. Their flagship first class from New York to SFO is actually their flagship first service. Which is better than their international first class.

[@IzzyOnTheMove]

You bought chocolates for the crew! How nice! And yeah, those RCA cable plugs? (red, white- sound left and right- yellow-video) is what i used when i made videos with a cancorder and VCRs 20 years ago!!!

[@bettingru]

I wish people would stop blaming UK airports, especially Heathrow, for long immigration queues. Heathrow has no control over the border force! They are an agency of the UK Government and Heathrow is a privately owned airport.

[@Zyphera]

True but what difference do it make to the customer. You only have the product you get. It's not your problem why it is how it is. Just that it is.

[@mainardodenardis382]

Yes but it’s a much worse airport than most in Europe …

[@BennyBoy_Alpha]

Whenever I see American Airlines in an airline review video - I just know it’s going to be bad 🤣

[@davidpaul2207]

I loved AA first class LAX to London pre-COVID. It’s the great flight attendants and the amazing bedding and comfort. I always have a good sleep And the preCOVID food was better.

[@rafalwyszkowski70]

I am surprised that there is anyone willing to spend $10K on this product. It is embarrassing soft product and even hard product doesn’t compare to QR business class Qsuite.

[@annafrajohnpierre7053]

Is business class free for people who are flying for business

[@rafalwyszkowski70]

@@annafrajohnpierre7053 Only if company pays for it.

[@ellekayeightfour]

at least the live insect means the salad is definitely fresh!

[@astareus]

Jackie Jackson sounds like an iconic legend, let’s be honest she WAS the in-flight entertainment and goodwill ambassador for not just American Airlines but America in general. Flattery, vanity, insanity, at altitude 👌

[@keithss67]

That stewardess sounds like the only redeeming part of that flight ✈️

[@AD-hq2uz]

I came to comment the same thing 😂

[@RLTtizME]

We don't call them that anymore sweetie......

[@benc1103]

Thank you for the thorough review and , yes, improvements do need to be made. BC, Senior Captain, American Airlines

[@sdeswaan]

I love your reviews. One thing you might want to consider. Refer to yourself as “We” when you travel with Oscar. I think it’s wonderful that you travel together.

[@JeanClaudeCOCO]

Right, think ‘We’ want to hear you say that Dan. Not being nosey but you show Oscar all the time and the viewers clearly see you and him traveling together. Just echoing Simon. Good Job Dan.

[@harishrp4449]

@@JeanClaudeCOCO completely agree with you :) thank you

[@FreddyWSmithJr]

Thank you for the heads up on this Airline. I have flown with them first class before for work and I share your sentiment. They definitely go out of their way on certain points, especially when it comes to food making it clear they are not class..

[@Jimbobeatty]

I flew BA first class from Miami to London, in a 747. The plane was very old and it looked it. The worst part was that they "forgot" to serve me breakfast!! I was up, had my table out, ready for my meal. Watching everyone around me get their food, I finally asked one "where's my breakfast" and she gave me a bewildered look, and told me that they had stopped serving as we were about to land, etc. I just stared at her and said "so you forgot to serve me breakfast?"....she came later with a biscuit with a piece of bacon in it....

[@deanwilliams433]

How do you wait that long to ask "where's my breakfast". That's an 8+ hour flight. I think you only have yourself to blame.

[@hakkanyildirim5323]

Yess AA hospitality is below the expectations, catering is embarrassing.

[@garrettwebb7163]

I just flew that EXACT FLIGHT a few weeks ago I was serving a different meal on three different plates three courses with glass cups

[@sotonjoe]

Catering service has obviously been simplified due to COVID. Not great value or experience but hardly fair for a supposed expert AV vlogger to completely ignore the fact.

[@davis6123]

AA has so much potential to be great. On a good day, they can have an amazing product. On most days, the service and food are just not up to par. They have the most consistent and comfortable business class among US carriers, but the soft product lets it down.

[@profligatepassages]

Yea you say that but United and Delta both have them gapped like Usain bolt vs a high school kid from Iowa. America keeps getting further and further behind the pack every year

[@issacjones4237]

Wrong jetblue kicks it by a mile

[@radioactive_trashbin6048]

@@cggs002 wrong video buddy

[@afcgeo882]

@@profligatepassages That’s sadly not true. While United and Delta have some very solid iterations of their business class, most of their aircraft do not. American has 1-2-1 on just about all wide bodies.

[@profligatepassages]

@@afcgeo882 and so do DL and UA as that is standard business class across the board, only a very select few airlines operate the 2-3-2 business model like Emirates on wide bodies. Domestically AA is probably the least consistent cabin as they have multiple cabins still stemming from their merger with US.

[@LudwigCruero028]

I didn't expect there to be a video for American Airlines. I am a pilot for this airline! Thanks! 🇺🇸

[@niki-mars955]

The facial expressions are killing me 😂😂😂

[@edward88881]

Thanks so much for this report. Your camera work is terrific at documenting and supporting the opinions you formed during the trip. I've flown plenty of international first and business and couldn't agree with you more - I'll save my AA points for a flight on one of their better partners.

[@coleregan7115]

Doug Parker watching this, thinking: "I'll make this product even worse". LOL As someone who has never experienced first class on any airline, I must say, it was a bit disappointing to see this. The service my wife got flying economy on Lufthansa wasn't to the level of your experience in first class on AA, but it wasn't far off. I guess if I ever fly internationally, I'll make sure to fly on an international carrier for the long haul of the flight.

[@MrSteve420b]

I'm a new subscriber Dan. For me, your work feels as friendly as the efforts from Jeb Brooks, Dennis Bunnik, and Noel Phillips - TYVM 😁

[@RLTtizME]

Who?

[@thurstonhowelllll948]

The only things I'd want from first class is comfort and peace & quiet , darkness and maybe a good movie and of course great wifi

[@sherryxiao9735]

Good honest review.

[@scottgies]

It's so embarrassing that I worked for AMR Corp for nearly 20 years to have this kind of crappy service. They were the premier airline back in the day and I had some great experiences on those flights. Not today, I avoid AA with everything in my power. It all went down hill when US Air group purchased them..poor poor poor.

[@tryan7]

I have always found American Airlines to be very fair. I have not traveled in american Airlines first recently. In the past years first was on par with other carriers. American was more than fair with me. They allowed me to travel with an extra bag or two at no charge. I'm looking forward to first when this health crisis settles down. I remember the carriers that go the extra mile for me. American Airlines did right by me.

[@Sxchiko]

The airline represent the society it comes from. Cheap quality, great entertainment 😀 separated wealth. You want a genuine American first class…it’s called private jets.

[@henrytaylor69]

Lol I think your best commentaries is about the food. I’m thinking about taking my own food on flights for now on.

[@GregHarland1]

I recently flew United first class and what your describing is much better than what I experienced. The only thing that was better than the economy was the width of the seat. The food was served with plastic utensils and the beverage was served in a small plastic cup filled with ice and about two teaspoons of liquid. It was a sub-economy experience. I'll never fly United again. I could go on and describe the food but it was indescribable. I can't imagine the review you would do with my experience.

[@ninjaexplorer8933]

The eye mask is a facemask lol😂😂😂

[@uknewslink]

Your sense of humour on this flight is outrageous. But then you had to have some way of coping with the embarrassing food. You did make me laugh. Insect in your food. The FBI will be after you.,!For revealing what you found in American Airlines food. 😂🤣😅🤗😁😆😊

[@uknewslink]

@Chae Seungha 274🇰🇷 spam

[@uly1981]

Come on, you gotta go with US culture: unless you tip them USD 1'000 up front, the plastic wrap stays on your food

[@user-qr8ki8ue4i]

I haven't flown for eight years (internationally). After 911, flying became a more and more unbearable experience for the peasants and chattle; all the way from the queues and suspicious searches, to the impersonal kiosks, to being herded into our assigned holding pens like livestock, and then finally crammed into those chicken cages they call seats: "Here, have some peanuts and don't let your knees knock your teeth out during turbulance." Flying used to be relaxing even for coach class travellers. And then... there are the fellow travellers who are angry, disrespectful, stressed, sleep-deprived and or drunk. If I cannot fly at least first class on long haul flights, then I'll just stay home. And at those prices, it looks like I'm staying home.

[@triarb5790]

Zen zone. Good quality headphones, comfy clothes, back turned to the rabble, never make eye contact leave them to fight for their precious 3cm of overhead locker. Underseat sized bag, cosy eye mask and a homemade travel pillow. Sleep for as much time as you can. Stand, walk or stretch as much as possible. Ignore the poorly travelled. Get off plane, enjoy a new country.

[@marialilahl3217]

I'm 61 and retired but flew International Business Class 2-3 times a month, sometimes First Class. This is pathetic. I wouldn't be able to handle this.

[@lindadepascale8290]

Thanks for the warning, Josh. I’m sorry your flight was so disappointing but I appreciated your candor and fair review. Fore warned is forearmed!

[@johnhicks913]

Having flown AA to RDU many times over a 20 year period I must say the level of service has got worse - would not recommend at all

[@billthompson4718]

Well, that would be an American airline. Thanks for the honest and fun review. Though I really wish that I could have a flight attendant like the one you described! SHE sounded just right!

[@chickapey]

My first flight I remember was when I was 12 on Wardair ... Canada to Scotland... it was tourist class and everything was served on royal doulton china... filet mingon for everyone... custard in a chocolate shell... all glass for drinking... it was worlds apart from what overseas tourist class is like. So sad things have gone down so far

[@cdub5033]

On all the Airlines flown, "first class" is found to be totally not "worth it". Especially at the extortionate prices charged. Really don't need any of the "extra leg room" or frills.

[@smalltownsessions2072]

$10,000 for an amenitity kit and some half defrosted salads when there's people dying of hunger out there. This is insane to me.

[@MG-ot2yr]

Those are just added perks, not a huge factor in the price of the seat, you're paying for the space a first class seat takes up on the plane, which you could probably fit 2 or 3 rows of economy seats into the same space, then add the perks, luggage included and its 70lb per bag, not the standard 50lb, lounge service, more staff to passenger ratio, etc.

[@smalltownsessions2072]

@@MG-ot2yr i think compared to some of the fine dining experiences on first class these days you can hardly say the food is a "perk". For 10 grand I expect 7 courses of the finest cuisine possible at 35,000 feet. Mate he literally got some 3 dollar salads! Haha sorry but for ten THOUSAND dollars...no...just no!

[@MG-ot2yr]

@@smalltownsessions2072 Well even comparing it costwise to an expensive meal out, say $300-$400 per person at a top end restaurant, its still is only a small fraction of the $10k ticket. I flew AA business class in September to/from Madrid, yes the food wasn't great, I'm not surprised to hear 1st class was just as bad but then again I don't fly for food and didn't pay $10k, my business class roundtrip fare was $2500, I was in it for the flat bed seat, but always nice when you get a great meal, like Turkish Airlines business class probably my best inflight meal, it was literally 7 courses that were very good and so much food I had to tell them to stop bringing me food!

[@charlesjwin]

@@MG-ot2yr Let's be honest: AA could make a profit on this seat and flight at approximately $2,500... but they will charge more, much more, if some sucker will pay more. Better food and service is possible but AA's current CEO doesn't care unless it's himself on that flight.

[@MG-ot2yr]

@@charlesjwin Actually I was curious if that $10k figure was accurate and checked fares for 1st class roundtrip JFK-LHR-JFK in Feb mid week you can fly for $3500 roundtrip, in July it looks like a seasonal increase and costs around $4800 roundtrip. Business class is about $2000 roundtrip. I wouldn't pay for 1st class, you get the flat bed in business class, the pod isn't as big as 1st but it satisfies the purpose of sleeping horizontal.

[@toddsholtis4470]

Best idea is just get rid of First Class and convert that area to a Business Plus lounge bar! (pay a little more for this amenity) or just add more Business Class seats (most likely due to the bean counters!)...

[@Iseekthetruth2024]

Seriously I don’t know why anyone would choose an American carrier over the rest on long haul. So many outstanding business and first class products on other airlines.

[@joed180]

Cuz that's what was available for less than $5k for me. But, for me, it's a luxury. Although the plastic cups and meals aren't very Instagrammable (I'm not actually that guy though, still.)

[@androckon]

I think that FA was cute. She's being so friendly and human. I love it.

[@nadiraslam743]

I used to fly American Airlines exclusively for years. Once they merged with US Airways it was over. They changed the Aadvantage program to make it nearly impossible to get upgrades or upgrade with miles. They also cut so many direct flights from JFK that I eventually only fly Delta now. I'll never go back. Also my platinum amex gets me into the Centurion and Delta lounge which are both LEAGUES better than any admirals club.

[@wmd9750]

"outside a Cheesecake Factory in a dumpster" HAHAHAHAHAHAHAHA!

[@davenorth2903]

I have flown AA international first class many times. Have always gotten great food. Comfortable seat. Great service. Most of the world is stuck in economy so I consider myself damn lucky to be able. Yeah, it’s not Qatar or Singapore, but still very good indeed.

[@johngalt6708]

Holy crap that is poor. Really poor. I'm actually shocked that any half decent airline would serve that. Shameful.

[@jeffhreid]

I agree the food and service on any US airline is terrible. I am really a fan of British Airways. The food and service is (generally) excellent. I can live with less than perfect technology accommodations as long as the food and service is good.