Angry Passengers Losing Their SH*T At Customs!

Tempers rise at the airport when Customs UK lays down the law!
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Show Name: Customs UK
Season: 2
Original Release Date: 2011
Production Company: Off The Fence
Disclaimer: These videos contain historical footage and laws and procedures may have changed.
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#caughtinaction #caughtoncamera #lawenforcement #police

[@caughtinaction]

Who do you think had the worst reaction? 😡

[@gowdsake7103]

All of them they all of those passengers are thieving knob end

[@alnpham]

Passengers

[@vegireee]

all of them cause they all POES dom :D

[@edfred]

Anyone who threatens an officer should be jailed for at least a few hours.

[@dot8209]

the old man

[@c.jillallen-hood4685]

The elderly man was trying to intimidate her by repeatedly stepping into her personal space. He obviously has a problem with women in authotitative positions.

[@RudolfKooijman]

Yes, indeed, but the female officer is to blame as well. She should have put him behind a table and she should have addressed him together with a colleague.

[@JustMe-vz3wd]

bruh, "stepping in her personal space" lol.

[@pauljordan4452]

​@@JustMe-vz3wdThat's exactly what he did.

[@ricosuave8123]

The guy wearing the _”I’m Not Normal”_ on his t-shirt lived up to that.

[@svnhddbst8968]

well, lived down to that.

[@MichaelAndersen_DK]

The level of patience these officers have is just mindboggling. Calling them names should be a one way ticket to the detention for a few hours.

[@bev9708]

AGREE!!! i was just amazed not only at their calm patience but level of curtesy in the face of such childish and ignorant behaviour !!

[@user-in7hz1nu8l]

The old guy with the tobacco is so rude

[@RXbee2]

Horrid human being.

[@karenwiz259]

Never let her finish a sentence. Not once. But he didn't treat the male officer like that

[@unprofound]

Not to mention creep af!!! The way he was physically angling up and behind that woman while she was giving reasons for seizure was disgusting.

[@barbaraness4507]

1:15 A grown man has his uncle pack his bag?

[@maryjane4432]

That’s just their use when they have something they’re not supposed to

[@barbaramccollum-sd8vi]

Mmmm! Really! 😮

[@gowdsake7103]

Which is ILLEGAL

[@saffronsolo9668]

Not really.

[@susanvandeneng5231]

Ies

[@acousticshadow4032]

Tobacco Man NEVER should've been able to stand so close to her, playing his intimidation game. N-E-V-E-R!

[@testingtesting4534]

If the Cigarette man didn’t pack his bag, he didn’t know’ they were there and therefore wouldn’t miss them anyway being taken from him!

[@kosamui]

As he hobbles away with is cane they overlay her voice “ he hasn’t got a leg to stand on!” BRILLIANT EDITING! 👏🏻👏🏻

[@ricosuave8123]

The first bloke was a wanna be tough guy. Thought he was right hard. His name should be flagged for inspection every single time he flies from now on.

[@Soohook]

I love that the old cogger had all of his tobacco siezed and he went home empty handed. The “little girl” got the best if him. 😂

[@knerduno5942]

Should not have. Pay the excess tax and move on

[@GoodbyeCruelWorld]

Probably saved his life. 5,000 cigarettes 🚬!!

[@paullambert8701]

You'd think a man that age would know how to pick his battles.

[@dnish6673]

@@knerduno5942 That’s not how it works. At that level he needs an importer licence.

[@somenygaard]

@@knerduno5942they were not letting people who failed to declare their goods the opportunity to pay.

[@colleenpiechowski8511]

Granny's deathbed money went for vacation to Turkey and cases of cigarettes. Nice legacy.

[@dragoncubes1074]

Probably a vacation to Turkey for cases of cigarettes.

[@sergefleurent7942]

Lucky to be in the UK. At US borders, some of them would have been tazed, cuffed, and presented to a judge the next opening day.

[@barbaramccollum-sd8vi]

I hope they would have been! 😅😂

[@firstsgt279]

Though this was in 90's, Had Friends coming back from Canada to US, had one joint and were strip searched down to undies and while doing search the car door panels were removed not replaced

[@jimburg621]

yeah our border personal are out of control at times, rude, yelling, acting up, much like some passengers. It's a power trip thing for them I guess.

[@froggynzack]

Yeah you're right on that. Our bp people get these egos just like the US police. They feel they are judge, jury, and executioner. And when someone doesn't bow down to them and present their butts they get all bent outta shape. Pretty pretty princess they are. But as much as all that is annoying i am very thankful i am an American cause we all could be living a much worse life in Haiti, gaza, africa etc etc.

[@abacab87]

@@jimburg621 Let me guess, you were smuggling something in.

[@user-kv9zo2mx3s]

I am amazed at how many people are trying to bring cigarettes into a country, knowing they are only allowed so many cigs.. Is it worth the trouble ???

[@ProjectArclite]

They're probably saving hundreds of dollars on them, and then can also try to sell them to people.

[@streef88]

Cost of living, no matter what peoples choices of what to spend it on are, means saving 10 Quid a day for a while means a serious relief to many people.

[@UnicornTears12]

Ah Britain. The home of high tea, the monarchy, Saville Row and "it's my ard earned money innit".

[@caughtinaction]

and trying to uncover the mystery of Kate Middleton and where she currently is, innit

[@GimpSlayerGeneral]

And taxation is funding unjust wars, who are the criminals?

[@UnicornTears12]

@@GimpSlayerGeneralit was a joke. Not an invitation for you to jump on your soapbox. Buhbye.

[@krackerjack57]

He’s a so called adult, but his uncle packed his bags.

[@lorrainebwoy]

When you're at the airport.....guys please remain calm and humble

[@caughtinaction]

At the end of the day, they are just trying to do their jobs!

[@GimpSlayerGeneral]

And taxation is funding unjust wars, who's the criminals?

[@user-ij6ve3rw6s]

no answer too thats dont take with you trash sigarettes men take big things hide it or dont try too simpel

[@stanleybuchan4610]

@@GimpSlayerGeneral Grow up.

[@theoztreecrasher2647]

@@GimpSlayerGeneral Yes, it would be nice if your Taxation Return Forms had a section on them where you could indicate only those "just wars" where you could consent to your Taxes being spent. 🤔 Of course that might require the Government to maintain a record of all your personal information to make it certain that they always get thing right for you. Sounds a bit like profiling but I'm sure that we can trust the Government. Can't we, Young Einstein?! 😱

[@ricosuave8123]

Why “blur” their faces? ~ Name and shame them.

[@glenncater1]

BEFORE THEY GET TRIED IN A COURT? ARE YOU A KAREN?

[@slate613]

@@glenncater1 If these clips are from Border Security, they aren't blurred in the original episode.

[@DebbiePotter-xh7kv]

No that’s not what a Karen is 🤦‍♀️

[@glenncater1]

@@DebbiePotter-xh7kv UM YA IT IS !!! HAHAHAH

[@sharonburton9663]

Iam amazed at the ignorance from someone breaking the law. Wow

[@barbaramccollum-sd8vi]

I know awful isn't it!! 😮

[@murielbuxton6993]

They know exactly what they are doing

[@garfieldsmith332]

A month in jail and a 5 figure fine mat cool their heels. And out them on "watch" list for a year.

[@gowdsake7103]

Flight ban its that easy

[@barbaraness4507]

10:55 I don’t tolerate anyone waving their finger in my face. He’d only do it once to me. She handled herself very well.

[@barbaramccollum-sd8vi]

Yes she did....I probably wouldn't have been a cool about it...

[@kathenson606]

I did that once to a friend and I was joking but she let me know that I will not do that again.

[@RyanHerronIam]

Calm down Karen

[@barbaraness4507]

@@RyanHerronIam Not at all. Just common ediquette. Karen title is over, and misused.

[@dansprague2]

Oh yeah, what would you do about it?

[@dawnevans128]

The old guy saying he smokes 3 pouches a day. Lol

[@KHZ555]

He would have been eating one of the tobacco packages whilst being confrontational 🤣🤣

[@Willysmb44]

At 4:55, this whole "I dictate how it works when I do not get to" attitude wasn't working for him and I'm glad she decided to make it clear he DOESNT get to make these decisions here

[@JW-hf9ev]

What thought was funny was when Marlboro offered prizes and one was an inflatable raft. Which would take smokers a year to blow up.

[@Jo-yp8wy]

I'm a smoker. I'm the designated blower upper for all the kids stuff. 😂

[@theoztreecrasher2647]

@@Jo-yp8wy So all the passive smoking that they have been subjected to has damaged their small lungs irreparably already?!

[@areiaaphrodite]

At least the guy who wore the top that said "I'm not normal" had the decency to wear a warning label 😂 Seriously, going on about your Nan's deathbed over cigarettes? 😂🤦‍♀️

[@caughtinaction]

The t-shirt is probably the best thing from that whole scene 😂

[@barbaramccollum-sd8vi]

😮😮😮

[@MayDa-ll7oe]

If you are doing something illegal than you are a criminal. End of discussion. If you don't want to pay for your cigs, then don't smoke.

[@gloriawelch3603]

Absolutely

[@michellegaeb2291]

Anyone else shocked at fully grown adults not able to pack their own bags? “Going on a flight ✈️ like a big boy but my mommy packed my bags”

[@gloriawelch3603]

Yes. It's absolutely ridiculous.

[@charlieb308]

Dude tried to bring in 26 cartons of cigarettes lol

[@lynnfaulkner2706]

I can't believe how these nasty passengers are allowed to abuse the Officers and create public disturbances. At the very least, they should be issued fines for disorderly conduct.

[@barbaramccollum-sd8vi]

I agree 👍 💯

[@user-in7hz1nu8l]

I totally agree

[@markbrown4359]

They're authority figures and have to be obeyed, or you'll get in trouble.

[@knowledge_triumphant]

Remember it's not always passengers. It's the custom officers as well. I experienced an American officer bully a Bangladeshi over vegetables specially when he knew the poor guy does not understand him.

[@danwesterhouse6627]

@@knowledge_triumphant But he should have known it was illegal all along! There not bullies, there just doing there job. Like it or not.

[@kimmerklinger3878]

you talked to one of our custom's officers like that here and your going to be there a LONGGGGG time!

[@Dulcimertunes]

The guy either the cane is a bully

[@pearllemdal5988]

If you do the crime then you must do the time .Why are they angry when they knowingly lie

[@caughtinaction]

Angry they got caught!

[@juliaedmunds9961]

You are a criminal your a smuggler. You are trying to evade paying tax. That's a crime.

[@theoztreecrasher2647]

@@juliaedmunds9961 Getting caught is the only 1 that counts! 😉😊

[@kathenson606]

I smoked for 30 years but finally quit. That was 20 years ago and I’m still surprised. I don’t miss them.

[@kelliqh2721]

The only disgraceful thing is these horrible people, who are argumentative liars. Who on earth doesn't pack their own bags ...... Fantastic role models for their kids !!!!!!

[@BulletSpoung]

UK customs seems to be very passive and put up with way to much BS, in the US all of them would have gone to jail.

[@alpenglow4243]

All these people had access to info outlining the rules before traveling. How can they complain?

[@taijuan5087]

I guess it never occurred to any of these obnoxious knuckleheads that their attitute towards the customs agents has a lot to do with whether nor not their bags are searched. And I guess no one ever explained to him that trying to bully or intimidate journalists only make them more determined to expose you publicly.

[@cdnrednek1027]

These customs agents have an UNBELIEVABLE amount of patience. I'm impressed with those officers.

[@michaeltucker7131]

The oldest tell in liar history. Talk over the person trying to tell you something and spew denial after denial trying to frustrate the situation in hopes that they just give up and let them go out of sheer annoyance

[@keneaton2855]

American customs would have locked all of them up after 5 min. Can’t believe the patience these customs guys have, unbelievable!

[@baldrick574]

The more aggressive they get, the more they have to hide.

[@jassewalton1768]

Smoking 3 x 50g pouches a day - no way!!

[@PAMELAPORTER-ci7mr]

He's going to sell them.

[@joniangelsrreal6262]

Criminals… that got caught and don’t like it … boooohooo

[@carolinekinney2364]

I wish this world was different and everyone had respect for others. Everyone was honest and didn’t lie. But it’s not that way. I’m sorry for those who have to deal with people who believe they are better than the rules for others.

[@barbaramccollum-sd8vi]

Me too

[@linnsoltwedel]

I just dont understand how rude people can be, it's so disrespectful. I get that it's annoying to be stopped, I have been myself. but it's just how it is. The more you comoparte the faster it goes.

[@caughtinaction]

I'm the same; if you're friendly, they're friendly back! Happy days.

[@andrewgomes3750]

the officers really have so much patience with passengers.

[@barnabyaprobert5159]

If this were in the States they'd all be in handcuffs and wondering who will bond them out of jail.

[@jlambe19]

Only if their legal citizens...if they're illegal, they will be put up in hotels with food stamp debit cards and jobs the next day.

[@draggonsgate]

1) 5K cigs? And I was sweating getting off the cruise with a carton and 3 packs!

[@user-wd6bv6od8g]

That old man is extremely rude...what a miserable, disrespectful man! If he had been more cordial he possibly could have been able to have some cigarettes'...his own fault

[@BobBlumenfeld]

Eighty seven kilos is almost two hundred pounds. Gee, I wonder what tipped the agents off?

[@dot8209]

Can't believe smokers are so angry about the government "stealing" their money when their medical problems cost the government/taxpayer so much money. Who knew smoking made people so cranky?

[@bev9708]

Agree!!! An in-depth report in Australia many years ago found that over 60% of government funded medical costs go to treating smoking related illnesses!!

[@debprobst330]

In America all smokers pay more for insurance and if they lie and a medical condition attributed to smoking is identified insurance won't pay...but then again if you do have cancer you'll go bankrupt treating it even with insurance

[@arthurneddysmith]

"I can't believe these customs agents won't assist me in my effort to profit from the illegal importation of tobacco!"

[@JohnVJay]

"cheeky" must be harsher language than I thought it was.

[@grantmillard8387]

I can't believe how much these customs officers put up with. All of these people should spend some time in cuffs and a cell.

[@SauronsEye]

The bloke that used his Granny's inheritance to go on holiday and buy excessive cigarettes in Turkey (or whatever we're supposed to call it now) and then tries to sneak the cigarettes into the UK and when caught, tries to plead his case using a different country, France and in his scenario, knows that the cigarettes on the lorry coming from France would have been known to customs and duty applied. Apples and oranges, chalk and cheese mate.

[@lesliengo8347]

Family holiday buying tonnes of cigarettes? 😂

[@dritzzdarkwood4727]

In Denmark, they don't just confiscate your cigarettes. First you pay the VAT/import duty x2, then you pay a fine which is based on how much you smuggled.

[@jeffreywickens3379]

I'm an American and I've never treated a Customs Officer like that, nor have I seen anyone do it.

[@eugenioolazabal1867]

Must say, the Customs officials at airports, have a very tough job. In the U.S.A. rude passengers would get tossed in the holding bin for far less. It's comical in many ways, but who would like to do that job every day?

[@petrifiedpops]

Any reasonable and intelligent individual would check before brining anything intio the country both in terms of items and limits. The costoms personnel do not make the laws, they merely inforce them. Don't take it out on them.

[@stellawilkerson7579]

Give the guy with enough cigarettes to last 14 years a break. I'm sitting here smoking 5 cigarettes at one time lol.

[@MsManeldias]

I worked in an office & also with lots of other people. But boy if it would have been like this way, to argue with everyday with nasty people whom I do not even know, I would have gone home 'every day' with a splitting headache. WHY do you allow these foreigners to abuse you? Why?

[@rozdoyle8872]

I would love to know why these big lads are going on holidays with their Mammies and then turning into school boys on the way home ?

[@ShinySuccubus]

ha! they REPACKED his bags! only in the UK. i’ve been stopped in customs in US, UK, and Canada. UK politest by far! (i wasn’t doing anything illegal, lol, i’ve just traveled a lot 🤷🏼‍♀️)

[@katesonnenberg79]

All these people are being deceitful when coming into the country, they claim their not criminals but, in the eyes of the law they are just that!

[@ptech88]

Been through customs a lot. Never once had an issue they are most good people working there

[@kimplummer2672]

i was going through customs in houston after coming back from jamaica in the 90s. this beautiful german shepard came up to me, tail wagging and licking me. (no, i did not bring anything illegal back from jamaica. left it there 😉) this policeman comes up to me and asks me if i had any pets. i told him, "yes, i have cats and dogs." he said, "maybe that's it. i've never seen this dog act this way toward anybody." i hugged the dog, said bye to the officer, and that was it. he didn't even search my luggage.

[@johnwarner6858]

Funniest thing I ever saw in customs was when an agent stuck his arm into a suitcase and when he pulled it out it was covered with moisturizer. with the plane pressurizing and depressurizing it was all emptied out of the bottle. I don't know who was more shocked the agent or the woman who had her clothes drenched in moisturizer.

[@catherineg9943]

Exactly WHY I use WIDE “clear masking tape” over the lids on ALL “skin/body care” lids AND put them in TWO “zip-lock style” bags!!

[@bobcaygeon6799]

So basically..."Just because I don't KNOW ABOUT a law means...there's REALLY no law...until YOU convince me otherwise!"

[@user-yn7rw6mi7h]

Unless I am very much mistaken, most countries have very well-publicised restriction advice for travellers on what can and cannot be brought into the country. Not only that, but on every international flight I have been on, one has to fill out a form - handed out while still in flight - which states all the goods one has to declare BEFORE going through Customs. So in reality, there is really no excuse for any of these folk to sling off at the Customs Officers for doing their job. Neither ignorance nor an attempt to smuggle stuff in is going to change the end result.

[@ellemarr7234]

Brits failing to grasp the difference between the EU and Europe …. It’s no wonder Brexit happened

[@alastairgordon-forbes3139]

Why aren’t they also prosecuted for their actions?

[@anthonybritti27]

Near my office was another office of accountants. The accountants' office apparently had a policy of not allowing its employees to smoke inside the building. One of those employees was an accountant who appeared to be in his 40s, and he also seemed to be outside smoking more than inside doing his work. One day, despite his youth, he had a massive, fatal heart attack. One day, he was outside smoking; the next day, he was gone. A cigarette habit can be dangerous in so many ways.

[@pon1952leod]

Mr Yap with the tobacco🤷‍♀️

[@thegrassyknoll7792]

Constantly finding excuses for arguing😂😂😂 as if it would help in anyway 😂😂😂

[@user-zd1du1zk7r]

I love the fact, yeah I’m a criminal. I’m breaking the law. How dare you inconvenienced me and make me uncomfortable

[@zaczac3024]

Passengers attempting a common scam, pay for your trip or profit by attempting to bring quantities of tobacco that clearly exceed the legal allowance. These huge quantities are evidence of criminal intent, seize the goods then charge them with tax evasion. Their attitude is an attempt to cause the customs officer to make a mistake which will allow them to avoid the charges If you think HM Customs are being unfair / punitive or you think the tax levied is excessive, then vote for political party that will change the situation Finally, remember, HM Customs & Revenue have more powers than the regular police BTW, I don’t work for them, I have experience in licensing gaming machines, which they also oversee

[@ozymandias7940]

All these toxic passengers are going to be really upset next time they travel anywhere and realise that their passports have been flagged for life. 😂😂😂

[@tofinoguy]

Finally, the magic words: "Keep your mouth shut or go to a cell".

[@riffgroove]

I live in Canada. The second tou even make a threat to an officer, you're in cuffs.

[@robs7249]

As if people that age who have likely been smoking their whole life, don't know anything about tobacco taxes. WTH!

[@Daniel-deMerrivale]

All ages, criminal behaviours, up to their necks with entitlement. Welcome to the way this country now is. Laws for some, not for others, no order.

[@charleskoner9606]

From a New Yorker ; try that s**t @ JFK.

[@peternolan4854]

They should stamp the passport in red to say goods have been removed

[@theoztreecrasher2647]

Don't worry, once you are on their computer record you'll get red-flagged every time you front up. Even if you change to a new passport. Elephants might sometimes forget - government records NEVER do!

[@EthanAndMadison]

And back on the shelves they go for resale. Sell the same sleeve 15 times😂

[@waynepeel3368]

they're too patient

[@JustMe-vz3wd]

"We are NOT criminals, just good honest decent citizens committing a crime."

[@caughtinaction]

There is a difference for sure 😌

[@tubeyou222100]

He hasn't got a leg to stand on! I guess that explains the cane😂!

[@JamesHarris-]

He should thank the customs agents. They probably saved him from a nasty case of lung cancer.

[@maryjane4432]

6:06 I’ve seen this guy on here before. I can tell you now as a smoker I would be begging for a stogie

[@barbaramccollum-sd8vi]

Hahaha 😆

[@jimpomac]

Every pne of these people knew they were exceeding their allowance. Nothing like having a Nicotine fit to make them act like A-holes

[@mordechai_ben_gershon]

I am a former assistant customs officer at Sydney International Airport, and I'm so sorry you have had to put up these types, albeit they form only a small proportion of the total arrivals. I was lucky that I experienced almost total cooperation by pax, and even when I had to do prosecutions there was no unpleasantness. Keep up the good work!

[@valevisa8429]

The whole country should be run like an airport.Strict rules against offenders,no crooked judges,no corrupt politicians,you broke the rule you lose your rights.

[@asphaltgypsy4390]

I just realized that the Brits have their own form of 'ebonics'. Actually quite lovely mate!

[@pauljordan4452]

Not ebonics.

[@BobbyGazo]

A cheeky bastard 😂😂😂

[@chadmartinez459]

Agreed, in the U.S. these belligerent addicts would have been arrested!

[@xcrockery8080]

Airports are getting worse and worse. There should be some kind of IQ test before they let anybody book an airline ticket. And proof of employment. That last guy was an unemployed scrounger if ever I've seen one.

[@DM-uv3sd]

More more more of Ann, please!!!

[@mr.commonense8177]

It's $15.00 per pack in thr UK. These people are black market sellers.

[@karenwiz259]

Did the math on the weight of the old guy's pouches of tobacco and by weight of an American carton, he was bringing in enough for over 12 million cigarettes

[@debramiller8950]

Cigarette guy knew the rules he was just angry he got caught.