Anne phones the legal hour, but doesn't want legal advice.

[@galaxi407]

People like her irritate me. They call my workplace just to rant and expect answers they wanna hear.

[@KeithApp]

Omg what the hell was this woman expecting?.

[@comixmind]

Cap of tea and a bow down because she’s middle class

[@Greenbeansman-d7c]

Daniel handled that nonsense well

[@sarcasticstartrek7719]

not nonsense, just frustration

[@jordancrabbe4404]

it's entitlement @@sarcasticstartrek7719

[@AprilFool91]

At one point she seemed to be complaining that the garage they had gone to in London for the replacement tires weren't replacing them for free even though the car was bought elsewhere in the country

[@pt4005]

Does she mean run flat tyres. I’ve never heard of drive flat. Also when she said her daughter was 32 I thought she was going to say 18 😂

[@jdfi1980]

Think those tyres are more commonly known as 'run flat tyres'. Arguably the daughter was negligent for continuing to drive without checking that the tyre retained its shape. Continuing to drive with a tyre which is obviously flat was a potentially fatal decision. I suppose the big question is why the 32 year old daughter who works in the NHS is so reliant on mummy.

[@craigwilliams6734]

That’s harsh, but most woman would not have a clue about the puncture, how it feels or how to change it (if it wasn’t run flat) - those pricks at the Main Stealers sold the car to her with “run flat tyres” & they weren’t! They need to replace all 4 tyres IMHO

[@tomgl6684]

Entirely your assumption. Her mother could just be the interfering busybody type.

[@umarhussain9334]

@@craigwilliams6734 most guys as well, I'd have to pop open KZbin to see how to change my tyre if it happened !

[@davidhall7811]

@@tomgl6684 exactly what I was thinking

[@tracer1127]

I like the term dry flat tyres.

[@googleuser8740]

She wanted Daniel to drive down to the dealership and threaten them to pay up

[@italifacts1461]

_So Anne's daughter, the 32 year old, did not understand the features of her vehicle. However, it did sound like she was missold._

[@ynwa3476]

Anne is so used to hearing what she wants, that when someone tells her what she doesn't want to hear, it takes a while to register !

[@mrgoldengraham027]

"but what if I want things to change" - then you have to do something "but what if doing something is too much effort?" - then nothing will change "but what if I want things to change" - then you have to do something "but what if doing something is too much effort?" - then nothing will change "but what if I want things to cha-

[@MatthewRichardson1]

RFT's when flat have a speed limit of 50mph and distance of 50 miles. The idea is that it gives you the ability to drive to a garage and get it fixed.

[@Heathen.Deity.]

And the nearest garage for safety, not drive home then drive on 50mph roads to go to a garage.

[@PotterSpurn1]

Run Flat Tyres she means. It must be BMW

[@servicekid7453]

Anne sounds like the very typical home counties posh mum who Catherine Tait skewers in her sketches

[@K15graham15]

run flat tires they allow you to drive SLOWLY

[@thinguk]

Deal with people like this every day, they need sort something out but don’t want to get their hands dirty. Plus at 32 her daughter so be doing it herself.

[@GabrielA-mw4in]

Thats not Anne from Kew, that's Karen

[@simonbutler377]

A lot of these posh people dont need to work and they spend all their days talking. Like she has no problems in her life, she's phoned up about her 32 year old adult daughter - who is old enough to deal with this herself. She just came on the show for a chinwag

[@phill6859]

If she broke her contract they would sue her.

[@coderider3022]

Silly, the driver is the problem , not the car, not the dealer. She was a dangerous driver. Next time, pay £150 and join AA or RAC.

[@ismayb754]

After reading the description and the comments I was expecting this to be much worse than it was. She's not that bad.

[@chillired5389]

And a ‘CEO’ is a Chief Executive but we have to abbreviate to conform with the Americans by the looks of it

[@David-j9h9g]

in other words..i am posh and the serfs dont obey me!!!!

[@HumansAreShitFactories]

Reverse snobbery.

[@illusionuk]

This account doesn't make sense. It would have been immediately apparent if it wasn't a run-flat tyre when it was flat, it wouldn't support the car's weight, and the car would handle differently when driven. If it was a run-flat tyre with a puncture, why would it explode? Tyres explode due to the weaknesses in the tyre wall when under pressure. If there was no air in the tyre, it could not explode as there is no pressure (it is in equilibrium with atmospheric pressure); the worst that would happen is that it deteriorated and come off the rim.

[@matthewsmith2787]

Driving on a flat tire? How irresponsible and dangerous

[@mintywebb]

Run flats are designed to be driven on flat hence the term run flat. They have more solid side walls.

[@simonbutler377]

run flat

[@moc7323]

Small claims court complicated lol 😂 Lazy more like

[@italifacts1461]

_Small Claims Court is about as simple as it comes when it comes to legal options. An online form, a bit of writing, the rest is done on SCC's end. I've had to do it a few times for NHS work before, and after the 1st time, I can bang one out in under an hour._

[@OnTheBall]

Erm...... WOW!

[@MrAcook1985]

Please do it all for me. U want me to do it for myself? No way lol

[@wizzdom]

Everyone respects our NHS or at least they should but it doesn’t always need to be used as a tool for compensation which is exactly what this caller wanted!

[@harrismazari5484]

how?

[@victorray2011]

Being able to change a wheel should be part of the driving test. If you don't understand the basics of how a car works don't buy one.

[@whynot217]

Where would this end? Dishwasher? Oven? Laptops? Mobile phones?

[@victorray2011]

@@whynot217 That's a false equivalency. You're unlikely to be stuck on a country lane because your microwave isn't working.

[@jsworpin]

@@victorray2011why does location matter? For many of those issues there are services you can pay to come and fix them including tyres. Given it’s not essential to know how to do it for yourself why should it be for a tyre?

[@victorray2011]

@@jsworpin Because breaking down on a road and being unable to perform the simplest of repairs can put you and other in danger.

[@jsworpin]

@@victorray2011 nonsense. I have had many breakdowns over the years, flat tyres etc. never once been in danger whilst waiting for rescue.

[@DigitalDaffodil]

Daniels daughter should of checked the tyres before driving

[@harrismazari5484]

says the person who cant differentiate between of and have

[@DigitalDaffodil]

@@harrismazari5484 but yet you understood what I meant

[@DigitalDaffodil]

@@harrismazari5484 *can’t

[@parametr]

@@DigitalDaffodil yet she managed to drive off the premises xD

[@parametr]

@@harrismazari5484 just to pile in: it's also "Daniel's". The apostrophe is kinda important

[@superjke718]

A Karen thinking emailing the CEO of a huge company will do anything 😂

[@johnbuffaloiam9741]

I am neighbours with this lady in Kew. We are upper middle class and deserve more respect and should get what we want. I am not cockney or working class or some northerner

[@BigDuke6ixx]

I did some work for her on her house in Kew and she told me this story while I was there. Long story short, she came on to me a lot while I was there and after I succumbed she wanted a reduction on the bill. Yeah, nice woman.

[@deadcorpert619]

TROLL

[@gruppe8]

"We are upper middle class and deserve more respect and should get what we want " you have described entitlement perfectly, As for the " I am not cockney or working class or some northerner " you describe Tory party entitlement perfectly, you can get what you want but it does take effort, if going to a small claims court is too much effort then you are entitled to nothing through lack of effort

[@shez4058]

"should get what we want?" ha! The privilege, the entitlement!

[@barrysteven5964]

@@deadcorpert619 Does nobody understand irony anymore?

[@jodu626]

😂 that cheered me up

[@jillyd2807]

😂😂😂

[@SainterX]

Omfg that was SO RUDE!!!!! I CANT BELIEVE HER HAHA. How dare you call up and cut him off...