Apple Watch Wrist Detection Failure /Fix

[@RobertoRodriguez-nl2wo]

I had the same problem on my series 5 but I noticed that theater mode was on mine. I think I accidentally turned it when I was trying to ping my phone. I think you had the same issue because if you try to see on top of the watch when it turns on you can see the Greek theater mask (laughing sad masks) and I think that was the issue this whole tome. You can swipe up from the bottom of the Apple Watch and it should be turned on so just tap it and turn it off and your Apple Watch wrist raise should go back to normal.

[@raiderman28]

Roberto Rodriguez actually I noticed this shit happened again, and you are 100% correct. I think it accidentally goes into that mode and and you can change it by just getting out of it through the watch and putting it back in normal mode instead of mask mode. I saw this happen afterwards a few times. Have not had a chance to made a video

[@michaelholt5575]

This works and takes seconds to fix well done Roberto

[@kaidietiker2571]

good looks

[@jensalmons5374]

OMG! U r so right! Theater mode need to be off! Thanks!

[@jasminemoreno7874]

Omg thank you!

[@michaelevans1507]

Rauls procedure WORKED, I'm happy. The cleaning of the back of the watch is not the problem but it doesn't hurt to do it. The reset procedure is THE FIX

[@raiderman28]

Its works, but i also discovered that the watch can be in theater 🎭 mode If you swipe up on the watch screen the theater 🎭 icon might be on. Just click to turn off. I realized this after making the video. 🤦

[@michaelevans1507]

Yep you're correct. Theater mode was the culprit , no need for the reset @@raiderman28

[@thomasmadine3914]

The theater thing. Works for me also on my phone. Those mask on the top of the display popped up. Scroll up and just turn off the remote. Thanks for whoever posted that previously

[@AshokPatel-ur9jf]

thanks. i had same problem. doing reset makes it work now. It was very helpful. Now when i raise my hand it shows the time. I had to spend 45 minutes for that, but it was worth. I am happy.

[@tsprucerd9120]

Thanks so much for the post! All I was finding was suggestions for changing orientation and wrist raise setting. Not sure if I was in theater mode but the reboot worked and I’ll check for theater mode if it happens again.

[@raiderman28]

Glad it worked

[@Camefromnothing91]

Thanks resetting it worked. Annoying thing is I shouldn’t have to do this. I just got the series 6 3 months ago and it shouldn’t be having issues

[@raiderman28]

Its also possible that your accidentally putting it in theater mode

[@adeyemitaiwo2252]

Thanks Boss, it worked immediately I cleaned it with alcohol.

[@loreto8046]

mine doesn't work, tried factory reset but still not working, also heart rate sensor failure, just happed for no reason

[@raiderman28]

that sucks.

[@MaksymilianSleziak]

Same here

[@ianjones767]

Do you have a tattoo in the place where your watch goes

[@loreto8046]

@@ianjones767 no, just gone off for no reason, still no idea for this issue

[@kyranford656]

@@loreto8046 i have the same issue

[@MegaLynchman]

Just to make you aware if you have sleeve tattoos this will effect the wrist detection and always on display. There is currently no fix for people with tattoos, other than to turn off wrist detection. That will fix the always on display however your watch will no longer do automatic heart/sleep readings. Which sucks

[@raiderman28]

Copper Vw good to know. I don’t have tattoos

[@ianjones767]

This is exactly the same trouble I’m having 😭

[@ianjones767]

I’ve found a fix for this. apparently epoxy clear bottle cap stickers work on tattooed skin under the watch sensor I’ve just ordered some so hopefully will sort this out 🤞

[@MegaLynchman]

@@ianjones767 I bought something similar and it didn’t work. It really is annoying that they haven’t sorted this. It seems the best way is just to turn wrist detection off

[@ianjones767]

@@MegaLynchman them things turned up today and work a treat mate 👍

[@irish115]

Thanks from ☘️🇮🇪Ireland🇮🇪☘️ had the same problem watched your video did what you did worked perfectly Thank You 👍👍👍

[@yogikhadilkar]

just off the theatre mode .. faced the same issue with my apple watch 3

[@dr.aslamkalalvlog3149]

I didn’t get notifications and calling alerts when wrist detection is on If I do off wrist detection then all things work fine Why it is And I did all these things but didn’t get solution

[@raiderman28]

my watch sometime acts weird and i can't even change the settings. i usually let it die, charge it back up and everything starts to work. also make sure your watch is not in theater mode. obviously some fixes don't fix everyone's issue, especially if the watch is old and acting weird like mines. i have turned off my wrist detection and it still acts like its on. if you have the setting raise to wake up on , then it will still detect your wrist. not always does one setting completely stop a function on these apple device. sorry it didn't help you out. i am not a tech. i just stumbled on to this on my own, by trial an error. but i also didn't realize that my phone could have been in theater mode. SMH !!

[@Zed-Krule]

I have an 8 and it doesn’t work on my skin either. Mine might have a defect lol

[@carmenhunt188]

worked like a charm. Thanks soooooooooo much!!!

[@nestorbaca2219]

Hello Raul! I did everythig that you pointed out but my series 5 is still not working. Could this be something internal? Did reset, unpair, re pair, set as new watch. Hard reset, cleaned the back, no tattoos on wrist, orientation is correct. Anything else, Im missing, sorry to bother.

[@raiderman28]

Try swiping up on the screen. Sometimes the theater mode is on

[@nestorbaca2219]

@@raiderman28 No sir no theater mode on, I wish it was that simple? Maybe something internal, do you think it’s fixable?

[@raiderman28]

Might want to take it in to apple. Doesn’t sound like an easy fix

[@iJoselo]

I have this problem and heart sensor doesn't read the rate. I will try the same.

[@lian6622]

Same and my steps don’t count. Did u find a solution ?

[@diyasusanmartin8246]

@Joselo Bejarano how much cost you for sensor replacement ?

[@RafaRafaRafaRafa]

Hi! Sometimes my wrist detection works perfectly but sometimes it doesn’t. It constantly asks me for my passcode even tho I’ve entered it already. For the past 2 days it hasn’t being doing that but after I charged it last night it’s doing It again. It’s not on theatre mode :(.

[@raiderman28]

Sometimes the apple watch has a mind of its own. I had to turn off my passcode feature permanently.

[@tarantula23]

that is what mine is doing... perhaps it is a software bug with theatre mode or wrist orientation... mine asks me for the passcode so often when it acts up it is hard to even use the watch... the other option is to turn off passcode but stupidly apple will not let you have cards in the wallet instead of simply making it so you need to use the a passcode to open the wallet...

[@raiderman28]

I don’t have cards on my phone. Thats too much risk of i lose my phone. I carry a real wallet. Lol

[@bevhowell7665]

Hi it’s in theatre mode , two face masks at the top of screen swipe up , turn off theatre mode.

[@raiderman28]

Yup. If you can’t swipe up ( if the screen freezes) you can just shut it off and turn it back on to do a soft reset

[@stephaniepridgen6016]

I did a hard reset on my series 6 and wrist detection is still not working ?

[@raiderman28]

stephanie colon try sliding the screen on the wAtch up. You will see 6 icons. One of them has two masks 🎭. Unclick that one and it should start working. I found out that I accidentally hit this and it doesnt let the watch work.

[@ianjones767]

Do you have a tattoo where your watch is

[@willieglover4794]

It was in theater mode.

[@tarantula23]

having same issue with brand new series 7 right out of the box first use and the same on the one i returned. works intermittently. though i have a small faded wrist band tattoo it still does not work correctly if i wear the watch so it is not touching the tattoo area.. does the watch not work on colored people... lol... . . i would think that if the heart rate and oxygen works, the wrist sensor should... humourously, sometimes when i raised my wrist instead of lowering it worked fine and it works fine on the other wrist.. so something is wonky with the sensor and software....... as far as i can tell it is a hardware and software issue. .. i am also wondering it the type a band affects it, a looser metal one versus a snug sport type.... i am using a metal on and if i wear it snug, it works better,, but alas, metal does not have semi elastic properties unless you have a certain type...

[@raiderman28]

I have used both bands and it doesn’t seem to make too much of a difference. A Tatoo can affect the watch for sure. I am not sure why. But i did read somewhere that it does sometimes. I definitely had less issues after a few software upgrades.

[@tarantula23]

@@raiderman28 some assembly line tattoo shop inks use metals, the ones on my arm are traditional and use natural plant dyes and should not have any bearing on the sensor, especally since they are now fairly worn and faded and not a full sleeve type. i found i have to wear the watch very snug for it to work correctly and with the metal band that is not as confortalbe.. usually one wears metal banded watches a tad bit loose...

[@raiderman28]

I have a metal band and a rubber one. I had my metal band tight, then removed a link to make it looser and it didn’t affect the sensor. Mines is old and worn and works perfectly fine, but I don’t have any tatoos just some arm hair. You don’t put tatoos on a Ferrari. Hahahahaha. j/k

[@tarantula23]

@@raiderman28 the first one i had for 5 days and returned, it was working only 10% of the time no mater where, no tattoo area, or how tight is was. the second one works fine if it is on very snug on the left side, but will work looser on the right side.. so given this, with the returned one given the same use on the same person, there can be a hardware issue with these as well as software bugs - there seems to be an orientation issue relative to it. if yours is not working, take it in for service or replacement. blaming it on tattoos is lame since 25% of the population has a tattoo somewhere, and most have one on an arm.... so by apple not having a work around it could be considered a form of discrimination - all that would need to be done would be to have an option to disable the wrist sensor for on or off wrist for password while leaving the other functions working, like heart rate..etc...

[@raiderman28]

I am pretty sure you checked to make sure you have it on orientation left arm or right arm but i have to ask, because you can’t assume anything these days. More than likely it’s an issue with there sensors. Just like any sensor, if something is blocking it ( maybe a tatoo, maybe not) it can affect a sensor. But that’s not discrimination. Whether its 10% or 50% of people that have tatoos, if thats the cause, then apple needs to decide if its worth them using a different sensor. Its the same in the car audio field i work in. They don’t make stereo kits or wiring harnesses for every single vehicle out there. There are that 10% of the cars that would cost them too much money to make a kit or harness for, that is just not profitable enough to justify the research and development of the product. Also colored people are not the same as a tatoo. Now thats a discriminating comment, but i am sure you didn’t mean it that way. People of color are not colored with ink , they are born that way. So it would react the same as a tatoo. Now that i wrote all this, this conversation went a completely different way that it was suppose to go. I say if it doesn’t work on you, get rid of it and get a different type of watch.

[@devinsmith2329]

Literally been slamming my watch tryna figure this out thanks alot!

[@andrestorressbp2973]

Sometimes is da face watch I installed an live wallpaper and da wrist detector wasn’t working till I put another face watch

[@junichiocena9770]

It's because Cinema Mode is on... try turning it off :)

[@raiderman28]

Junichi Ocena yes I figured that out afterwards

[@kevinalv6290]

No me funcionó me podrías ayudar?

[@raiderman28]

Puede estar en modo teatro.

[@alcamo5]

It was most probably on theater mode he didn’t check that..

[@patfarris8481]

Can I use peroxide

[@raiderman28]

I wouldn’t

[@Ryan_Revier]

You should using the Series 5/6 or the SE since the Series 3 is just for iPhone 5s/6/6Plus version only..

[@raiderman28]

Not true. I am using the iphone 11 and works great. Iwatch can be used for all iphones. It works off Bluetooth.

[@eastcow]

yea @raul is right. above iphone 5s/6, not only only 5s/6. i think u misread.

[@Samgup123]

Try turning off cinema mode

[@raiderman28]

Rashish Gupta ummm yeah someone mentioned that in the comments 👍

[@nimrahpunjwani5665]

Mine one didn’t 🫠

[@raiderman28]

Sorry to hear that

[@robertreyes1126]

Mine still doesn’t work

[@raiderman28]

Try swiping up on you watch screen and see if the right corner theater 🎭 mode is highlighted.

[@robertreyes1126]

@@raiderman28 I went to the Apple store and they ran a diagnostic test on the watch and the sensor was damaged. It’s getting shipped back to Apple to either get fixed or replaced.

[@RafaRafaRafaRafa]

Hey! Was your watch still in warranty? I want to go to the apple store but Mine doesn’t have warranty any more

[@matthias9379]

@@robertreyes1126warranty?

[@JazlynnSchwartzman-Crawford]

What if it's a new watch lol

[@raiderman28]

Jaz C. Crawford tap screen and slide up and make sure the two masks 🎭 icon isn’t highlighted.

[@iJoselo]

I have this problem and heart sensor doesn't read the rate. I will try the same.

[@pataleno]

did you fix the problem ?