Are You Ready For The Reinvention Of Learning & Development? It'...

In this podcast I discuss the four huge transformations taking place in corporate learning & development, all driven by AI. Join me in the discussion here and you can learn more in The [Josh Bersin Academy](bersinacademy.com), where we just launched our [AI in HR Course](bersinacademy.com/courses/ai-...) and two mobile-learning micro-courses on AI use cases and Generative AI best-practices.
Outline:
- The learning and development industry is going through a significant reinvention driven by AI and other emerging technologies.
- AI is disrupting the traditional instructional delivery paradigm by automating content creation and personalizing learning experiences.
- The learning and development technology stack is undergoing radical changes, with learning management systems being commoditized and learning experience platforms struggling to define their role.
- The consumption of learning is becoming hyper-personalized, and learning and knowledge management are converging.
- The roles in L&D will totally change.
Additional Information
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[Why Do Companies Hire Too Many People?](joshbersin.com/2024/02/why-do...)

[@cloverleafme]

Appreciate these insights, Josh. We agree, integrating learning into the daily workflow is essential for maximizing its impact. When learning is embedded within the platforms employees use daily AND contextual, it reduces disruption and strengthens retention because employees can apply new knowledge and skills immediately within their work context.

[@StuckInTheM1ddle]

Interesting video Josh. I agree, revolutionary changes are coming to learning design. I think the real value of L&D will be in the in-person delivery of workshops and training programmes. What I'm finding is that because many organisations now allow some form of hybrid working, many people have digital/screen overload and would much prefer to attend something in-person for learning that suits that approach. So, we'll have engaging Compliance learning via clever algorithms that know what content is most-likely to get a learner to understand and complete it, however, as organisations rush to buy-in new AI powered content tools (in order to save costly in-house design), I think we'll end up with a Netflix effect where although it's personalised, people will become more overwhelmed and numb to organisations trying to put everything into an eLearning in order to save costs. Moreover, AI powered avatars will be overused and I think people will crave something more personable/human ideally from someone they know. As an L&D leader I think it's a case of use what's good, integrate or replace existing ways of working where it makes sense to do so...but don't throw the baby out with the bathwater and get caught up too early in a desire to be seen as an early-adopter by replacing everything with some AI powered alternative.

[@RobinOm27]

AI will generate content, but no guarantee that it will be most effective for skill building purposes? Even today people can use to Google to access knowledge which AI uses to consolidate. But, that's not enough. Value will be in design, development, and delivery which AI will have limitations doing.