AIRLINE PASSENGERS LOSING THEIR SH*T #4

[@Arthur_TV]

It's been a while since I did part 3 so here you go! I'm so glad to know you guys are still enjoying these, thank you everyone that is leaving a like or a nice comment supporting the channel, these videos actually take a fair while to make so it really means a lot. Thank you for watching, pls feel free to like/comment if you enjoyed the video as it makes a huge difference. Cheers! Also, I’m following everyone back on social media until I hit my follower limit, and my DM’s are open if you have any questions or just want to say hello! Twitter - twitter.com/ImArthurTV Instagram - instagram.com/ImArthurTV Discord - discord.gg/eKH4ubf Facebook - facebook.com/ImArthurTV

[@joseferguson6862]

are these my favourite videos on youtube? yes but is this my favourite channel on youtube? also yes

[@otc8854]

please do part 5, these clips and your voice are soulmates

[@lukaszpokoju]

Thanks for uploading these! It reminds me of my previous job. Dealing with frustrated customers in the airline company is a thrilling experience to say the least 😁

[@wabevisser3125]

You should consider uploading something else entirely, people seem to like your voice, maybe it will be fun for you. maybe something that you can commentate on, not sure. these videos sure are fun to watch though.

[@Arthur_TV]

wabe visser I did actually do a ‘Top 10 short horror movies on KZbin’ and a video on a KZbind who’s Lego collection had been stolen between the last episode and this one. These are def the most popular videos but will try out more commentary, cheers :)

[@MegaYosarian]

“MY HUSBAND’S AN ENGINEER” ... FFS. Fell of the chair laughing.

[@27.10.]

🤣🤣🤣🤣🤣🤣🤣🤣🤣 stupidity is an asset🤣🤣🤣🤣🤣🤣🤣🤣

[@plaistowbill]

He's a "sanitation engineer".

[@mwbgaming28]

Oh the pilot is not feeling well I have 60hrs in a Cessna 172, can I fly the plane?

[@sensibledriver933]

I built a few airfix kits when I was younger, maybe I can help?

[@muppetpaster]

they should have called me,I'm an engineer too!

[@anirudhsilai5790]

They should put Gordon Ramsay behind the counter

[@cristiannavarrete5972]

Anirudh Silai id pay to watch that lol

[@WZRDr]

URE FUCKIN LATE!

[@huntersanschargrin3983]

Anirudh Silai Fuckin Raw

[@MrStuniz96]

IS THIS LUGGAGE IN ORDER TO YOU PRICK?? GTFO FROM MY FACE. -Gordon Ramsey.

[@AlisonBryen]

LAAAAAAAAAAAAAAAAATE!!!! You're FUCKING LAAAAAAAAAAATE you FUCKING DONKEY!!!!

[@broadwaymelody33]

0:56 His wife’s reaction to realizing he’s been rude the whole time made me so sad

[@i-3307]

early signs of dementia / Alzheimer's

[@mashakalinkina7207]

1-330-what? Being nasty?

[@kiml1226]

@@mashakalinkina7207 I think they might be talking about the lady

[@insertname8380]

Defo abusive. Maybe not physical but defo mental

[@eurogryphon]

One of the most apt quotes ever: "A failure on on your part does not constitute an emergency on mine."

[@slim9484]

hmm, i see where youre coming from but look at it on the flipside- a failure on the behalf of the airline can really fuck up someones situation

[@walexander000]

@@slim9484 exactly. and they do. not. care. at all.

[@sumguy4723]

W. Alexander shit happens

[@a.mirandap.8085]

@@walexander000 imagine trying so hard to care when you are facing crazy people everyday, and the airline failure isn't even your fault but you have to inform those bad news to people like that.

[@paulybarr]

@Wareagle86It's even more usually AN emergency

[@fionaamarieee9093]

“Can you just tell me what the technical fault is cause my husband’s an engineer” 😭😂😂

[@britishtvlover2038]

Fionaa Marieee I can’t believe that the employee didn’t laugh at the woman who said her husband is an engineer

[@York22]

Fionaa Marieee yes because her husband was going to fix the plane

[@nirispa12]

Sounds like the time I was supposed to have robotic surgery but it was cancelled bc the robot had a wonky arm. (?!). My brothers jokingly offered to fix it and the nurse looked at them like they were crazy. They were not serious.

[@ylekiote99999]

"Sorry we have to cancel the flight today because the pilot has not shown up." Me....."Well that's ok because I'm a pilot so let's all get on board."

[@easypeasy837]

She should have said there was a problem with the left phalangy

[@piepiepapaya]

I always complained about my mom making us show up to the airport 3 hours early but now I’m glad I’ve had this implemented in my life lmao

[@shadrach6299]

I’m early for everything

[@foxayfox]

Ryanair left me stranded in Barcelona with no accommodation and no flight home until a week later due to a snowstorm and I didn’t so much as raise my voice to the lady at the airport. I just waited and spoke to another lady who organised a hotel and another flight for me. You get nowhere being rude and shouting, it’s not the employees fault it’s the company. They’re just the messenger.

[@someone3187]

You did well. I'd like to point out that a snowstorm or wind turbulences are not the company's fault. Better delayed and alive, than dead.

[@mats7492]

@@someone3187 they have to provide you with certain things... Its european laweuropa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm

[@someone3187]

@@mats7492 They did... they organised a hotel and another flight. My point is that it's of no use to get rude with staff or fault the company when a flight gets cancelled during a snowstorm.

[@muserock2367]

I work in retail at a petrol station. I can confirm that if you are calm, polite and realise that it's not necessarily our fault, me and my staff will move heaven and earth to help you. If you want to be an asshole I guarantee we hold the power to be a bigger asshole than you can. Case in point, we were getting a fuel delivery and site operating procedures say we have to close (not our rules, the local council impose it on us if we want to have a petroleum licence). A lady pulled up as I was closing the site and explained that she was about to run out of fuel on her way to visit her daughter in hospital and asked if there was any way we could let her fill up quickly. She was polite and apologetic about turning up at a bad time. I said it wasn't a problem and let her on to the site to fill up. Case number 2: One week previous a guy in a 4x4 drove over the pavement and grass verge to bypass the barriers, rolled his window down, and when I went over to explain we were closed he yelled at me "I f**king know your closed but I need fuel!". He did not get fuel. I also didn't move the barriers to let him exit. He sat there for 45 minutes while the tanker delivered our load.

[@Torsin2000]

Depends on the employee. I once had an early United flight out of Orlando get delayed (bird strike on the way in took a chunk out of one of the jet fins), they boarded us then deboarded us. When it was at a point that there was no way I was going to make my connecting flight I got in line to speak to the agents about ensuring I had a proper flight path back, there was one person being assisted and one person in front of me in line with two to three agents not doing anything. At some point an agent came out of the door and she told all of us who were in line there was no reason for us to be standing in line (in a very unfriendly way), the person in front of me got out of line and a few behind as well; I stayed in line because I had a proper reason and she huffed off. Not 5 minutes later the same agent came out and announced that the flight was cancelled for the day and everyone needed to, wait for it, get in line. While one agent was still helping the one person at the counter rebook his family's flight to hong kong I waited around watching 3-4 agents not helping us as they printed off vouchers for hotel and so on; instead of getting rightfully annoyed at them I called United 800 number of had them rebook me flying out in a couple hours on another airline. I then waited in line to have them print out boarding tickets for me, and I went down and waited for the luggage to be offloaded so I could check in at the new airline. I eventually got home that day, but I will tell you one thing I will never fly United ever again.

[@adamquin07]

Why do people complain when a plane has a technical fault, would you actually rather be on a plane that is unsafe to fly rather than be late? Some people.....

[@icreatedanaccountforthis1852]

I'd take my chances with an unsafe plane. I've got places to be and things to do. Plus, it would make it more thrilling. Like a real life carnival ride, with a real possibility of death. Weeeeeeeeeeeee!

[@conexos2007]

The logic behind of people that think airlines should "check the planes" before the estimated date or have a second plan or second plane. Because airlines are saving money making people waiting

[@Stopthisrightnow560]

@@conexos2007 More goes into flights than just finding a free plane on the runway and loading it up. Flight plans have to be checked to make sure no other planes are on the same path, airports have to be open and receiving planes and then have to compensate for any extras, preflight checklists have to be completed by maintenance and crew, etc, etc.

[@ujung-ahujung-hae7503]

I Created An Account For This fucking crazy and immature

[@conexos2007]

@@Stopthisrightnow560 yes and they should do all of that before and try to be "professional" and have a backup plan and not do things at last time. And make people waiting hours and hours while they make money of that waiting

[@derekrosdahl1484]

I’m American and I absolutely love these videos. Public freak-outs in BRITISH ACCENTS what more could I ask for!

[@MarissaBollywood]

Haha yes I’m American as well and I’ve been binge watching these videos!

[@jennifere4666]

I thought British people were so refined and polite...I’ve never acted in such a rude manner at an airport. I’ve never been late for a flight. After 9/11, I give airport staff the utmost respect!!!!

[@2msvalkyrie529]

If you can understand the young lady from Glasgow @ 4.23 then you're doing better than most of us. !

[@wildone505]

British people talk like they got bubble gum in their mouth when they talk.

[@russellharvey698]

Lady ? Lol

[@eurogryphon]

"I'd rather be in prison!" Keep that up and they will happily arrange that.

[@moistnugget4147]

"ARE YOU SURE ABOUT THAT"

[@bibetkoy2789]

😂😂😂😂

[@ulfberht4431]

Even if she’s serious, she’d immediately say that she never wanted to go to prison after she said she’d rather be there. Thats pre-Covid Karens for you.

[@donesy125]

Morals of the story: 1) arrive early to the airport 2) shit happens deal with it

[@largol33t1]

When shit happens, I immediately look for an alternative even if it takes all night. I am NOT interested in fighting the desk staff. I just take a deeeep breath and firmly request to be rebooked on the very next flight out. This happened to me three times. They have never given me trouble doing this. In one instance, the gate agent even upgraded me to business class. I can't help wondering if it was because I was the only one in line who didn't scream and cuss at her but I'll never know for sure.

[@xPopxTartsx]

Had a flight delayed 14 hours. Everyone around be was bitching and I was like “lol ok that’s cool”. Especially since it was a mechanical issue AND the pilots were over their hours/needed sleep

[@KirbyJ89]

@@xPopxTartsx yup you nailed it. Your gonna get the EXACT same service if not better if your relaxed and happy than p’d the F off… might as well just put your feet up and chill!

[@ssh1487]

@@largol33t1 you are definitely more likely to get help when you treat people with respect :) you gotta get to airports 2 hours before the gate opens tho

[@mattosullivan9687]

The person at the counter did not cause the problem, but is the one best situated to help solve it. Be cool to them, the give corporate a load of crap (after you are home)

[@ianrae1546]

“Can you tell me what the fault is because my husband is an engineer”. Probably the most legendary line ever from this show. 😂🤣🤣🤣

[@alexarihani2902]

Yeah right...like if her husband is a physician I should ask her to write me a prescription and analyze my lab values. Why a snobby idiot

[@arribaficationwineho32]

Haircut gives her special powers

[@morty2215]

@@arribaficationwineho32 😂

[@arribaficationwineho32]

@@morty2215 we call it “the Karen”

[@morty2215]

@@arribaficationwineho32 Immagine if she were the engineer. That would be so fun to watch.

[@wonder3]

"... It's disgusting, how may I help you"

[@barsnack7999]

That girl is so spicy

[@johnbecker9242]

That was funny!

[@DionysusAlS]

@@barsnack7999, yeah, she's just my type... a spirited wench. I don't know who she is, but she's awesome.

[@gregobrien7972]

That accent is so dope

[@filthyanimal1067]

@D Cheema excellent,well I am glad you kept me up to date.when is the next episode in this mini series ?

[@GIChiyo]

wtf why would you wait until the last minute to get a flight, or even to board your flight, if the CUSTODY OF YOUR CHILD is in jeopardy...Seems like a great mom lol

[@alonsocushing2398]

Scottish trailer park trash. No wonder she has child custody issues.

[@KNByam]

That never made sense to me. I mean my father travels every year he's 78, I take him to the airport 4 hours before the flight leaves, get him checked in and sit with him for an hour or so before he goes through security. I just don't get these people. They know that even though the flight leaves at 5 getting through security is going to take some time.

[@biglou1366]

It appears that she cares more about having custody of a bottle vs. the custody of a HUMAN BEING!!!!!!!

[@arthurtwoshedsjackson6266]

She’s probably had a few more kids since this program was aired

[@hejamodo]

Kind of answers why she has custody problems I think....

[@willhughesfan]

Nothing more British than casually calling someone a “nonce”. Love it haha

[@travelleryu]

Google 'British crimes in India'

[@lisahughes8779]

@@travelleryu 😂😂😂

[@TheKnobCalledTone.]

Thing is he kinda looks like one lol

[@thee_morpheus]

Angry Brits are the best

[@AnnieBornAgain]

If keeping your child is of ANY importance to you, you would either a) fly out the day before or b) make sure you was at the airport a few hours before just incase it flew out early.

[@Stopthisrightnow560]

I'd be there a week early.

[@Sapphire-dw7sd]

Or she would just pay for a new ticket.... moral of the story don’t be late x

[@ZarathustraCalico]

That's what I was just about to say! Why leave such an important thing up to chance at the last minute when things randomly go wrong anyway?

[@gaetanchevanier6600]

D) not appear on TV looking like a junkie

[@ninedaysjane2466]

@@gaetanchevanier6600 I was thinking alkie.

[@SmellTheCanvis]

That "my husband's an engineer" lady has that "I wanna see the manager haircut" lol

[@kamster518]

Fucking Karen

[@gerardcollins1767]

@Tim Loves Bacon husband kept well away tells her he is heating wallah

[@MissStephy100]

I have the same haircut and I don’t want to the manager

[@viocrimson]

Clearly thinks engineers only have one type of job lol aviation, marine, oil rig, civil etc.. no? Ok. 😂

[@ziggylaurie2268]

British Karen lol

[@zoewww]

mother of the year: was too late to get on the flight to a custody battle over her son 🥳

[@GabrielKerr]

"I am not going on a coach to Nottingham!" The most posh, royally entitled statement lol.

[@joshhodkinson9305]

She acted like she expected to be carried by Easyjet employees to Nottingham in a gold-plated litter 🤣🤣🤣

[@mummygiraffepresentsclassi8722]

Well walk then yoo griping bitch!!!

[@Pk-wu9tl]

I mean she's so posh she's flying with easy jet xD

[@GullibleTarget]

I watched 'the Crown' The Queen herself would've gotten on that coach without a peep. That's how Lizzie Mountbatten rolls; be more like Lizzie.

[@TrequartistaFM]

roddo she’s a lizard so it’s probably quite comfortable for her

[@LoadingError]

I wouldn't last a day working front desk at an airport. I'd be fired for yelling "It's your fault you are late, own up to it., shut up, and go sit down so I can try to help you get on another flight"

[@GullibleTarget]

I think you'd be fine. Just leave out the 'own up to it' and 'shut up' and you're good.

[@debraseiber3887]

Sounds like something I would say

[@THEDOORIZCLOSED]

They will actually allow u to go off on customers as long as u dont cuss or fight

[@kelleyniswonger3499]

Put your big boy or girl pants on . 😆 😆

[@lindalewis5535]

I would be off on sick leave for PTSD. When we travel by plane we get to the airport really early and come prepared to be delayed. Hope for the best but expect the worst. It is not the fault of the staff at the desk. Read the airline rules on their website before you book your flight and if not happy with their procedures choose a different airline.

[@sk8ergrrl1]

The couple who smoked in the airport should have been thrown out.

[@harmonymoxham1719]

I agree. I smoke but I can wait a bit

[@pterojacktylus2475]

@Serial Killa that’s true. Used to be a time before seatbelts and child labour laws too but ah wel

[@sharonw8995]

I wouldn't have pussy footed around them, I'd have had them arrested. Obnoxious, rude, ignorant people.

[@arribaficationwineho32]

So nasty and no one cares abt their travel problems.

[@biruss]

After the flight fd up and lied about a taxi...

[@shelbylatour784]

That blond guy has got to be the most even tempered person working in the whole airport.

[@moistnugget4147]

If you're talking about Leo, I don't how this guy does it. I would be furious enough to start punching things after dealing with some of these people, let alone day after all day of it

[@hkdoycle]

Leo is a saint

[@dids3384]

idk how he does it i’d answer back and get fired for it

[@acehandler1530]

He'll be suffering from PTSD sooner than later dealing with THAT lot - hope he can find the help he'll need...

[@ninedaysjane2466]

He mentions taking medication for anxiety in one episode.

[@peterhogben3304]

Those smokers from Nottingham, what a bunch of entitled people.

[@Darklord666123]

They're also parrots it seems 😂😂

[@oliverwilkinson5773]

Id punch the fucking cunts

[@terrybaker8156]

You'll get transport to your destination airport, not your home

[@ElektryxAkoustyx]

We’re a dodgy lot up in Notts

[@misplacedkiwi9498]

Gammon thru and thru

[@litote9]

"I am NOT going on a coach to Nottingham!" Me: We could lend you a broomstick.

[@ollywright5228]

Or a train

[@thetwitterlectual9528]

🤣🤣🤣

[@MrOzzy281]

the woman whose husband is an engineer made me cringe so hard, i can never watch that again

[@weealvin8586]

Yet she travels easyJet.

[@neil2905]

it's absolutely horrendous is'nt it. it can never he unwatched.

[@GullibleTarget]

Imagine dealing with 20 things at the same time, shouting customers, headquarters not responding right away, frayed nerves and then suddenly this woman comes through with:"My husband is an engineer". I don't think I'd burst out laughing after the initial shock. But it would be close. Very close and definitely something I would have to share after my shift is over and nobody getting it and me wiping away my tears of laughter and conclude:"I guess you had to be there"

[@thecornedbeefcouncil9792]

What a dumb bitch

[@York22]

MAGA anti-globalist her husband was going to fix the plane obviously

[@amsunshine5052]

"I'd rather be in prison" Keep acting a fool, I'm sure that can be arranged. 😂😂

[@ulfberht4431]

Trust me, no matter how shit companies can be from a certain point of view, you would not rather be in prison.

[@Amadeus8484]

They need a big sign that "show up on time or you are at fault" and the staff can just tap it hahaha

[@SamuelBlack84]

These days, the airline would be accused of using triggers and traumatising them

[@NightmareTroubador]

I've had my flight delayed because of technical issues but I'd rather be late than dead because the airline said screw safety. It sucks but that's just life's rng.

[@muzzthegreat]

I've had a QANTAS flight delayed due to "technical-issues" - it turned-out to be one of the two toilets was broken : in the end they flew with just one working.

[@michaelccozens]

What's really bizarre is that these people are all so affronted at things not going perfectly on a *budget-airline* flight. Like, why did you think your ticket was so cheap? "No-frills" models mean you accept a little more risk (not safety-risk, but contract-risk) as a customer, in lieu of the money that would otherwise need to be paid to help ameliorate those risks (eg. for extra staff, extra equipment, extra resources in general). It's like a gambler being upset that they lost; what did you think you were doing in the first place?

[@Samo762]

it's due to crap like this that the EU has very strict rules about delays and cancellations, anything over 3 hours you have get compensation

[@fraser9056]

Better the late Mr Smith than the late Mr Smith.

[@arthurtwoshedsjackson6266]

My husband is an engineer... Reminds me of the time Father Ted fixed a plane using sellotape

[@Sarcastix7]

You have used 6 inches of sticky tape. God bless you 😂

[@arthurtwoshedsjackson6266]

Damien Yes !!!😂😂

[@samsum3738]

Well , its a crazy idea , but .....

[@ryanbell4952]

I cringed very hadd

[@OMGitsTerasu]

I went to aviation mechanics school. It's not far fetched and given the schematics plus some tools, I could fix a plane!

[@kempyx533]

"I am not going on a coach to Nottingham, I'm telling you, there's no way I'm getting on a coach to Nottingham!" *proceeds to get on coach to Nottingham*

[@warhawk9566]

When she said that I was like "Bitch they just bent over backwards to get you home, just take the fucking coach" If I was her I'd be like "THANK GOD I CAN GO HOME!"

[@taliehughes4341]

She’s a bitch, I’d make her walk home

[@primaveraitaly5002]

@@taliehughes4341 I think she is slightly tipsy.

[@LilyEvans1996]

My thing was why is she repeating everything lol

[@empress408]

I’m sorry m’am, but as far as Easyjet is concerned, you ARE home!

[@24694104]

I once arrived at Cairo airport wildly early for my 0600 flight to Sharm. It was that early we were there before the last flight the evening before. I walked up to the desk showed the chap my tickets and asked ever so politely if it would be possible to get on that last flight. I thought he was being rude and ignoring me but just as I was about to ask again when he passed me two boarding cards and said ‘ hurry up, I will let them know you are on your way’. Now that’s service!

[@christianrasmussen1]

@Provocateur ridiculous to have to say this but not all men are good and not all women are bad

[@sweetsatin24]

You should have just said EXCUSE ME

[@rorig4630]

Cairo airport works in its own misterious ways 🤣🤣 been going there many times and oh well is not bad.. very kind people

[@Strawberrygoldd]

That’s foreigners for you they don’t stick to the system too much they don’t mind bending it for people if it’s reasonable lives not that serious

[@Theaterfreak]

Few years ago I went to Edinburgh with a friend for a few days (flying with easyJet actually lol). We arrived super early for our flight home, when checkin/bag drop for the previous flight back to Gatwick was still open; our flight was still just off the board so we went to the desk to see if they knew when our check-in would open. The lady at the desk said she’d check, but after a minute mentioned that there were free seats on the earlier flight and if we wanted them we could have them, and if we did she’d bump us for free. We took the offer, so she bumped us to the earlier flight and we arrived home like three hours earlier than we expected to.

[@hotmikado]

The person deciding on the custody of that Wilma's children should be presented with this video evidence. What a revoltingly rude shampoo dodger.

[@ashleighspedding9328]

Ha I love the last part of your post, I haven’t had the best day today and that put a smile on my face and made me laugh when I read it so thank you for that 😊😂👍

[@fergie250769]

That was funny....

[@hotmikado]

I'm pleased I brought a little ☀️and 😄 to your day. Wonder if Wilma has discovered Head & Shoulders yet?

[@koryngalen6228]

shampoo dodger is genuinely one of the funniest insults I’ve heard in a while

[@j.r.allencook9007]

Shampoo dodger?

[@bluej854]

Have these people ever thought of arriving early?

[@phan643]

No. 🤷‍♀️

[@SamuelBlack84]

That's a mad idea

[@davidmansell5986]

These people are far more important than the lowly likes of you and I. They are special. We have a secure prison hospital in Great Britain for "Special people"!

[@bibetkoy2789]

Exactly 😂

[@Michele0403]

all the workers need to have a water spray bottle handy. Gets my pets under control every time!!!

[@carolinv.4633]

omg!! hilarious 😂🤣

[@MuyGordoGato]

Do you pets smoke often?

[@gabrielapenaloza7183]

Hahahahahahaha I'm dying

[@ryanmatsuoka8724]

They need a cattle prod or a tranq gun loaded with elephant tranqs and a net.

[@rodU65]

Lol.

[@niamhrobertson1902]

The woman smoking blames easyJet for not being able to smoke? How about maybe it's a LAW

[@Amadeus8484]

Almost as bad as the people who try to smoke ON the plane...

[@burnrobe69]

This was filmed early 2000s before the smoking ban which was bought in 2007 I believe in england... you couldn't smoke in the airport even then but I think the rules were a lot more relaxed than these days.

[@Tiger89Lilly]

@@burnrobe69 there used to be smoking lounges in the airport but I don't think you could smoke on an aeroplane since before 95 that I remember

[@betrousaltaweel]

@@Tiger89Lilly you could smoke on some BA first class seats until 2006. Smoking was permitted in some seats of the 747 (depending on where the air con was located).

[@Tiger89Lilly]

@@betrousaltaweel ah well I don't think I've ever been on a BA flight. I only have ever traveled budget

[@carlyjayne03]

Anyone who works with the public deserve medals

[@TooSkinnyKenny]

I was a public servant for 30 years. You are a target for people's misplaced anger 40 hours a week. You're expected to be cheerful while people threaten you. You serve people who are under the influence, people with bad body oder, the mentally ill, people who speak to you in foreign languages....

[@sandroilsardo9443]

“I’ve complained about easy jet before” Why continue to fly with them then? lol cheapskates.

[@mylifepostpain3705]

Sabrina Dugan it’s not exactly bubble gum money anymore. I’ve just paid 300 for a return flight from Vienna in three weeks time

[@mylifepostpain3705]

Sabrina Dugan wtf are you on about?

[@mylifepostpain3705]

Sabrina Dugan I asked you what the fuck you are on about? It’s clear

[@mylifepostpain3705]

Sabrina Dugan Your going on about “bubble gum money” yet you don’t understand what I mean. Lol

[@mylifepostpain3705]

Sabrina Dugan Erm no sweetie. You commented on my post. Maybe by accident but you definitely commented on my post hence why your comment had my KZbin name before it. Lol 😂

[@nenfurful]

"I don't care if they take me to prison" ... "I will NOT get on a coach" ?????????

[@joshhodkinson9305]

Imagine if the coach WAS a prison...she'd probably combust.

[@shonnieolliverre2719]

@@joshhodkinson9305 🤣🤣🤣

[@Jeng4280]

I love LeAnn. She’s a no nonsense type of person and will say her opinions to the passengers regardless if feelings are hurt in the process. I loved how she handled that lady who blamed the airline for HER problems. Not to mention, I love her accent.😁

[@dee2140]

The last couple!! OMG. Those girls behind the desk must have the patience of a saint. They should have called their bluff & phoned security when they lit up their cigarettes.

[@99arr0w99]

The blonde lady with the sunglasses reminds me of the type of customer i used to get that wanted to “speak to the manager” 🤣🤣

[@WZRDr]

Karens

[@jasperschlief]

@@WZRDr Did she take the kid's ?

[@123Coffs]

"My husband is an engineer" lol. That is one of the dumbest things I have ever heard!!!

[@Mariacampbell-i6m]

You are so right 😂

[@kevinsnyder1390]

I'm going to create an airline....It's going to be called ENTITLED AIRWAYS. It takes ONLY the people late for their flights, but I charge them 10 times as much, and have the passengers board on the airplane and sit there till the plane is completely full before we begin our taxi off the runway. They're on the flight on time, but sometimes they're waiting in their seats for 12 hours before even lifting off. Then they at least have the illusion of believing they didn't miss their flight.

[@YourDaddysBelt69]

I havent laughed so hard in years.

[@GullibleTarget]

Take away those 12 hours(it would only cost Entitlement Airlines-not the passengers. Think of your profit margins!)and that would be perfect. But upon hearing those prices, I bet those passengers would flock back to the EZ counter with their tails between their legs and just buy a new EZ-ticket at 10% of what you're offering. But I like the idea! Maybe start Entitlement Airlines and then pitch the idea to Easyjet before going live? They could fund part of your company buy providing an aircraft and an exclusive 18 month contract that obligates them to send any entitled late passenger exclusively to your airline(pax who refuse the offer can only book a new EZ flight 48 hrs after the one they missed). Easyjet gets 49% of Entitlements' profits in return for providing Entitlement customers,staff and logistics. If succesful; you branch out to other airlines and negotiate a lower percentage in equity from Easyjet. Forcing them to drop their share and raising yours. Kerching. I say: go for it!

[@sagbon98]

"Welcome aboard Entitled Airways. Every staff member is a manager so if you want to speak to one, you have one. Not that it will do anything to change the flight. If you are especially entitled you can expect a free refund at the end of this flight for 100%. Remember, Entitled is the title! On today's flight from Luton to-...sorry, what's that? Oh. A passenger is running to the gate and is missing the flight...Karen McCaren. Pilots! Stop the plane! There. That's better."

[@NatsumeKonno]

Have them pay for the slot time and gate cost as well.

[@shaylastaniland2169]

Kevin Snyder good one

[@rachel7000rf]

At first, I felt bad for the smoking couple because they had their flight delayed but once they started having a go at the staff and Saint Leo all my sympathy left. Should have made them walk. Great Video!

[@Hudpix16]

rachel fleming they were horrible and so demanding. I wonder if they’re still alive or if the succumbed to lung cancer. Payback can be a bitch.

[@sanantonio855]

lol they asked for a taxi home. as if the plane wasn't diverted they wouldn't have to get one home anyway.

[@accomify]

Leo needs a knighthood.

[@Hudpix16]

accomify Leo is my hero

[@stuartb3609]

Had something similar as an airline crew member recently. Ask a question yet not given the opportunity to complete an answer. Must have been their daughter. Did the same as Leo and gave up on her.

[@janelsmith8845]

I’m a flight attendant in the US and flying now has been so strange. I’ve been binging these videos because I apparently miss being yelled at. Thanks for the entertainment!

[@shakygun1160]

ive worked at an airport for 2 years, 60 hour weeks, i takes a lot of time to process paperwork with official weights and passengers counts, if someone is late to checkin it takes a long time to redo paper work, send it to the pilots, have them enter all the data into their own systems, process the weights and distribute it properly, people dont understand what happens when going on a flight, its not just a simple, hop on the plane and thats it

[@largol33t1]

I understand EXACTLY how vital the weight is. I have fought and forced myself to leave unnecessary stuff at home before taking a trip. So far, no airline has ever charged me an "excess weight or oversize baggage" fee. It isn't that hard. Do you REALLY need the exercise rope, rollup duffel bag, umbrella and two pairs of shoes that you'll only wear once?

[@helenhughes9821]

People think it’s the same as getting on a bus 🤣

[@dopiaza2006]

Yeah, and to top it all, they can lose their departure slot with ATC and have to wait a long time, especially i they're a low budget airline. Try getting out of Schipol on Jet2 if you miss your slot!

[@visnesuyuu]

add onto that all the slots on the field, the connecting flights of other passengers and the boarding crew

[@EmyN]

Thank you!!

[@user-lf3wr8rh7r]

Husband goes to plane, kicks tyre, strokes chin pensively, and says it's going to cost you!

[@JustDann]

*kicks tire* yeah... It's fcuked mate

[@shonnieolliverre2719]

So true🤣🤣🤣

[@wjcolby]

These "awfully important meetings" that they need to attend should at least warrant them arriving to check in on time! Crazy.

[@jb4469]

“To be early is to be on time” arrive early to everything

[@cccrazy785]

@@GrandMasterPleb No that is not true the fact is EasyJet is a low cost airline so you just sit in a seat unless you have booked one in advanced and if someone has taken your seat then ask the cabin crew to sort them out as it's your seat that you have booked it's the same with Ryanair

[@pomegranatehoneydews]

couple at 10:15 are just pissed because by the time the next flight arrives, they'll be dead from lung cancer

[@thesheel100]

hahaha rofl

[@richardtruitt4646]

@@thesheel100 and who was going to get them at the airport that they now was a cab from the airport to their home paid for by someone else. Maybe you wouldn't get discounted service if you didn't fly a discounted airline. They only have to get you to your destination airport, then you are on your own.

[@largol33t1]

Damn, that was funny. I was laughing uncontrollably when I read the comment!

[@richardbowness1595]

that one that wanted to go to the custody hearing? I wouldnt give her custody of a lettuce leaf.

[@maritighe5674]

😂😂😂😂😂

[@arribaficationwineho32]

As if their reasons will make a plane fly

[@Jehovahs_Thickness]

As a Scottish person too I could tell she was heavy pished. What a joke

[@Mariacampbell-i6m]

I agree 😂you made me laugh ❤

[@robertclarke4366]

Thanks for putting these together. Incredible to see how fast the IQ goes out the window when entitled folks don't get their way.

[@mac-bk3oh]

I’m crying with laughter 😂, my husbands an engineer 🤣

[@Twinned_with_Jim]

The couple at the end asking if the coach will drop them off at home: "no". So they ask how they'll get home...I'm guessing it would be the same way as if they'd flown to Nottingham

[@UnfriendlyZone]

Poor Leo, he’s too nice to these people

[@anirudhsilai5790]

he gotta be more like Jane

[@happyfatherof5164]

-Mr, you can't smoke here 😊 -DON'T YOU START WITH ME!! 😭👿

[@gungadin1389]

good old days when you can smoke somewhere

[@alonsocushing2398]

Typical anger-filled and inconsiderate smoker.

[@matekochkoch]

Get a bucket filled with water - problem solved

[@Properbellend]

matekochkoch Drown them? Bit extreme. 👀

[@DeKat-84]

@@ruralhealthadmin I was going to suggest a fire extinguisher. Either foam or powder. :D

[@wiggl3s_821]

"the plane isn't fit to fly, you could die if we do not fix the technical fault." "JUST PUT US ON THE FLIGHT?! WHATS THE ISSUE?" Honestly people.

[@SamuelBlack84]

If it's just them on the doomed flight, then no harm done 😄

[@bibetkoy2789]

Exactly people are stupid

[@Tindometari]

"There's no customer support for this airport?" "Have you tried turning the airport off and turning it back on again?"

[@Tom-tb5vz]

Scuse me Scuse me Scuse me Scuse me SCUSE ME

[@ziggylaurie2268]

No wonder she has custody issues

[@charlotte726]

I just almost understand the couple’s frustration until they started saying they wouldn’t go on a coach, they’ve arranged transport for you, take it or don’t

[@davidthaler7018]

Those folks going to Paris would have been there already if they took the train!

[@Lioness_Es]

Yep, the last train to Paris!

[@eve9214]

But that is more expansive :D

[@clarissamcpigeon7857]

I don't understand flying to Paris if you are anywhere close to London. By the time you get to the airport, check in, wait around, fly to CDG, then get onward ground transport into the heart of the city... the Eurostar has already beaten you. Just take the train?

[@davidthaler7018]

@@eve9214 More expensive than the airfare? Perhaps...but when you add the cost of traveling to Luton, perhaps not.

[@jemimajust827]

Its baffles me how people kick off when they miss check in then proceed to tell how important their reason is for getting the flight... these people will be late to their own funeral ffs. Plz do more 😂

[@jamesjiao]

Exactly.. if this ever happens to me, I'd be extra nice to them to get a chance of a late boarding.

[@clarissamcpigeon7857]

The old adage: if the reason for catching your flight is so damned important, then you will be there on time. No good and valid reason not to.

[@ربناموجود-ط4ي]

Absolutely love that the creator talks just enough not too little not too much great balance!

[@chocomanger6873]

"Yo mother care about you so much that she turned up late at the airport for your custody hearing and thought she could get a free flight with a company that she didn't buy a ticket from." Yeah... I think custody should go to the dad.

[@TaylarNewton]

surveyguyor I’m fairly certain that’s what the trip was for. Luckily it should be easy to settle if he’s the only one there lol

[@strontiumstargazer5096]

Scag

[@jamesthompson2065]

Reminds me of Taj from Come fly with me: "No boss, YOU ruined your holiday!" "How'd you work that one out?!" "Because you is a cheapskate and you booked with a crappy airline isn't it?"

[@tardiscrew6766]

Lmao excellent

[@joearl9867]

Only discovered this channel a few days ago, absolutely brilliant!!

[@angelicvixen]

Someone give Leo a raise, please 10:36.

[@MatgoStyles]

They did - he ended up being quite a senior manager at easyjet.

[@Darklord666123]

@@MatgoStyles A very well deserved promotion if I may so so!

[@LifeOfTheParty323]

He's raising 2 children nowadays.

[@perimiter]

@@LifeOfTheParty323 was it the girl from the easyjet party?

[@LifeOfTheParty323]

@@perimiter No idea but I hope it was.

[@allisonwinchester3108]

Coach?! COACH?! NOT TO NOTTINGHAM GOOD SIR.. HOW DARE YOU EVEN SUGGEST SUCH BALDERDASH?!

[@arkansasamber5965]

allison winchester And no customer support?!!

[@allisonwinchester3108]

@@arkansasamber5965 I think they helped them along just fine lol

[@arkansasamber5965]

allison winchester I was like...how many times can you say, “customer support,” for crying out loud!

[@kangaroogirl88]

I would have sent them home on foot. Assholes. Buying a low cost ticket and expecting first class service. These are my “favourite” idiots.

[@t_k_blitz4837]

Poppycock!!

[@donaldwatson554]

I love the way she said “evil bitch” Literally spat me morning coffee all over me screen.

[@ThomasJakobMusic]

Thank you this is JUST what I needed during this long work day.

[@Arthur_TV]

Haha you and me both buddy

[@davidarmitage289]

And me too😣! Get your ass on the coach you skank lmao

[@chillrick2602]

"I'd rather be in prison" than waiting in an airport.

[@tosspot1305]

Leo is a god. He totally diffused that smoking couple so well

[@ehaught9722]

As someone who works in Customer Service I literally understand and empathise with the staff. There's ONLY so much power we have and some people really think we're trying to work against them instead of with them.

[@Scrubworks]

*Complains about plane not being ready to fly* "We've fixed the plane, it'll be here in 25 minutes." *Continues complaining*

[@Elcrisso1]

"Typical, they fix the plane within 4 hours to stop us getting a refund." What the fuck does this lady want?

[@crmay72]

@@tenfour10-400 exactly. Some people are never satisfied.

[@charly611pm]

Mans then she wants big time compensation yikes those poor airline reps.my god has the pub.ic just gone total batshit.

[@thamik5132]

‘I cooperated in Malaga’ What a line 🤣🤣🤣🤣

[@W1NT3RS69]

The early 2000s was a dark and strange time for easy jet XD

[@W1NT3RS69]

@@chazbaz4519 indeed some have no patience

[@maidenless2110]

*Police comes to arrest couple for smoking in airport* "Oh don't you start"

[@atomant1980]

love watching these over and over. and after 100's of times i still shake my head at "ADULTS" acting like 5 year olds. Who in the HELL doesn't know to show up at least 2 hours before the ticket says and ALWAYS PREPARE FOR THE WORST and hope for the best. I love it. these videos still make me laugh

[@jml19221]

Customer service in the UK and in the US is very different. Seems to me that UK employees have more freedom to speak/respond than americans that are only allowed to stick to scripts and do not confront the customer at all.

[@matekochkoch]

We are happy to smack your teeth and we hope you had a pleasant time with our security. Thanks for choosing United.

[@xCheriiHaruka]

We call security ASAP the second starts yelling or throwing things 😂

[@Sicario74]

I’ve noticed that as well, here in the uk if a customer is being cheeky we can give lip back but Americans just walk away and call security 😂

[@RE-nv4we]

That's because Americans can carry guns, and the British don't, so it's not like you'll end up in a shooting rampage just for not doing whatever the customer demands.

[@ProductiveChi]

I'd hate to be in customer service in the States. The customer is not always right and need to be told sternly.

[@TheRoarWithin]

The couple at the end seem so devastated that they have to place their middle class butts on a coach for 90 minutes.

[@MrPiggywig]

How were they planning to get home if the flight had landed at the original destination?

[@jaksims]

refuses to go on a coach but fly easyjet.. bit hypocritical

[@ruralhealthadmin]

Stand next to me smoking - knowing full well it's illegal and completely inconsiderate for everyone around you- it would not be a security issue but a medical...

[@patrycjasupinska6267]

You'd think if they're so entitled they'd fly with someone that does business class. Of course EasyJet doesn't have a customer care person, it's bloody budget/economy for a reason

[@LoneSolo23]

More like upper lower class. Old cunts.

[@rosannafrith]

Jane is a legend. So much respect for that badass

[@MBFLA45]

When she said "My husband is an engineer" the response should have been "This is an airport not a train yard."

[@thechainsaw1234]

No engineers do work on planes also

[@Amadeus8484]

The train yard wouldn't let you "help" either

[@brainysmurf74]

Beautiful Leanne doesnt need to be working at the airport, she should be on the runways of Milan.

[@rob_3417]

@@shino8854 put some clothes on ye weirdo

[@dartmoordave]

Stunning, but I couldn't live with that accent.

[@fives2155]

simp

[@TheKnobCalledTone.]

@@dartmoordave She sounds like Lister from Red Dwarf, but on helium

[@paulboulter7823]

I work in CS for an airline & these passengers really do exhist!!😡

[@birajjj]

this series is comedy gold

[@itsawombat]

Like if your husband is an engineer

[@robreese1373]

engineer of trash cans or toilet bowl??

[@JMarieCAlove]

My older brother is a Naval Engineer, (really!)... I’m sure he can fix that plane! He’s in Florida right now, let me call him! 😉😂🤣

[@kotare86]

I'm an engineer and wouldn't dream of asking that

[@dipi71]

Mine’s not an engineer, but she plays one on telly. Does that count, gov’nah?

[@grundgesetzart.1463]

my father is a civil engineer :D

[@warhawk9566]

9:45 DAMN! Leo fucking earns his sainthood, holy shit I've never seen somebody diffuse a situation with so much skill

[@TrevorParsnips]

It's a shame he's a creepy stalker

[@lukaszpokoju]

As a former airline customer service agent here is my recommendations for passengers: - Don't be late ideally ask the airline when making a booking about the recommended time you should arrive at the airport. always be sure to have an extra 30 minutes time in case of "airport setbacks" . Add even more time if you travel with kids, or if you don't know the airport. - Don't think that if an agent has been lenient about something you did wrong one day (late/over sized luggage ...) it will be OK every-time. - Don't assume that because a flight departure is announced as "delayed", you can check in late. - Always check you documents expiry date insure it's still valid the day of departure (check it also for your return flight date.) - Always check the items you put in your luggage, and weigh them if possible. Make sure your cabin bag isn't over-sized handle and wheels included. - Caution : Wet towels after "beach holidays" can drastically increase your luggage overall weight. - Don't believe that customer service agent have the power to charter a "special spare aicraft" because the you have a "very important appointment". - Customer service agents make no benefit in refusing people to flight. Whatever the reason might be. - Getting angry because of a cancellation / delay is understandable, just don't blame the staff for it. - Beware of flight broker websites, they bait you with attractive fares, but some of them don't warn you about special policies (pet/underage passenger not allowed to travel for instance). And when the shit hits fan (flight disruption, claim...) you won't always be able to deal directly with the airline company (as you don't have direct contract) thus inducing longer procedures. - Always assume that, no matter you did everything right on your side, any flight can be cancelled at any time, for any reason with any airline company. It might sound obvious to some confirmed travellers, but you got no ideas how many passengers missed their flight because of small mistakes (even myself).

[@obl.aep_]

Łukasz pokoju well said

[@keithmartin1328]

I think your advice should be printed and stuck up at the entrance of every airport.

[@jtwin1000]

get a fucking life dude

[@eugenkramaric1173]

@@keithmartin1328 yes

[@grahvis]

Or go by train. :-)

[@jessicahernshaw3677]

Can you tell me what the fault is with the plane as my husband has a hammer and screwdriver at home. He's a handyman you know. ..

[@LisaMitchellGD]

🤣🤣

[@easypeasy837]

This made me laugh out loud

[@gabrielapenaloza7183]

Hahahahaha dying

[@youngnastyvangrougaloragra4945]

Glad to see a 23 video long playlist. Love the audio and video clip commentary. Thanks for good content from across the pond.

[@JuPac420]

Yesssss I can’t get enough of these, thanks Arthur!

[@Arthur_TV]

No worries, will have the next one out same time next week!

[@roberts7229]

“Can you tell me what the technical fault is because my husband’s an engineer” 😂😂😂

[@kumokin4418]

I love people who buy the Cheapest ticket they can yet expect, First class care, and attack people who have nothing to do with the issue they are having

[@XDAVIDification]

"Just casually admitting that he'd be more of a twat off camera" - best comment so far

[@debbiegrasse3920]

Great video Arthur.

[@ΕλευθεριαΜ-ν4κ]

I used to work for easyjet and i can tell you: i feel sorry for the employees. everyday was a struggle!

[@cyclingnut2122]

Lmao that granny smoking .. they should of got her a taxi to the police station

[@thepreposterich3553]

*should have

[@jakebp]

I know there's no more Airline videos coming, but damn I would LOOOOOOVE to see how insane these same people would be during the pandemic.

[@SamuelBlack84]

They were enough of a bunch of arseholes during 9/11

[@blurg9677]

Aha “I need to get to Nottingham and I’m in Luton how does one do that” well miss it’s just a quick 1.5-2hrs drive up the m1

[@largol33t1]

I think you misunderstood: people are getting lazier and more self-entitled with cheaper methods of travel. They'd rather fly than drive so someone ELSE will move their lazy butts. Me? Yep, I'll go to the first rental car agency and ask for a car so I can drive. I'll be in Luton BEFORE these lazy twats finish fighting the desk staff! What a bunch of blithering fools...