How to fix ANY Windows problem with the built-in repair tool

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Ask Your Computer Guy

Ask Your Computer Guy

Күн бұрын

We all experience issues with Windows from time to time - but did you know that the Windows built-in troubleshooting repair tool has EVERYTHING you need to get your PC back up and running? And the best part is you can do it all yourself! In this guide, I walk you through each of the troubleshooting tools, show you what they do, show you which ones you need based on your issue, and show you the commands you need to run to repair your own Windows computer! Enjoy! :)
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⚠️ Affiliate link notice ⚠️
Some links included in this video are affiliate links. The creator may make a small percentage from any products that you purchase through one of these links. This purchase comes at ZERO extra cost to you, and greatly helps to support the growth of this channel.
Thanks so much for stopping in and watching!

Пікірлер: 1 700
@anonimouse4678
@anonimouse4678 8 ай бұрын
followed instructions just have to say had to do a few turning off attempts to get out of safe mode. Many many thanks I have no income so glad to have been able to fix myself xxxx
@AskYourComputerGuy
@AskYourComputerGuy 8 ай бұрын
That's why I make these videos. It's not always in the budget to pay someone to do it. Glad I could help you out! 👍
@darkstars-torpedoes-of-truth
@darkstars-torpedoes-of-truth 8 ай бұрын
Thanks for all of your videos, I'm not a computer tech, but not an absolute n00b either, so it's good to learn many things and reaffirm that the things that i do know are the right things to do. Keep it up, I need guys like you IRL and here, thanks.
@AskYourComputerGuy
@AskYourComputerGuy 8 ай бұрын
Wow, thanks! Much appreciated 👍❤️💪
@darkstars-torpedoes-of-truth
@darkstars-torpedoes-of-truth 6 ай бұрын
@@ChosenNaz Old habits die hard I guess 🙂
@darkstars-torpedoes-of-truth
@darkstars-torpedoes-of-truth 6 ай бұрын
@@ChosenNaz Further back than that.
@AskYourComputerGuy
@AskYourComputerGuy 6 ай бұрын
😂
@JasonWestaway
@JasonWestaway 5 ай бұрын
That was so well put. Scott's knowledge is amazing! As for myself, I'm also not an n00b, it's always good to double-check before typing any commands in!
@IRDeezlSmoke
@IRDeezlSmoke 11 ай бұрын
This sort of content is why I subscribed. So well presented and to the point information. Thank you for that.
@AskYourComputerGuy
@AskYourComputerGuy 11 ай бұрын
Thank you so much! I do my best to be as clear and concise as possible :)
@rogerrosen2323
@rogerrosen2323 9 ай бұрын
i dont have any disk space it wont work i didnt use the clean up now its too late i think i tried it wouldnt un install programs is it shot i didnt use cleanup software they wanted monthly fees i think its about 5 years old windowns 14
@AskYourComputerGuy
@AskYourComputerGuy 9 ай бұрын
@rogerrosen2323 I would download WinDirStat and try to remove any large disk usages on your drive 👍
@rogerrosen2323
@rogerrosen2323 9 ай бұрын
i tried that before wouldnt un install and i didnt use a cleanup service now it cant repair w no disk sspace no boot no nothing thw repair wont work no disk space the hp tech messed me up on the phone 5 years ago putting all the things i wouldnt need i couldnt update or remove programs i think they purposely messed me up so id pay to fix why else they gave me maps and bonkour really ruined the hp 14 the chrome book is ok never put much on there seems it would need a new drive or operating sysem too expensive the only option is a new cmpter/i used the large somp for sports betting the small one not compatible and they want a gelocomply also you download over and over@@AskYourComputerGuy
@davedugdale1625
@davedugdale1625 3 ай бұрын
I'm on Windows 10 and I had 1 issue with a update so got onto Microsoft well they tried to sort it out in the end they reset it it was the intelligence services at fault well so far so good Microsoft not always that good
@martinthornton3229
@martinthornton3229 11 ай бұрын
Thank you for another informative video. Feel a lot more confident to deal with any future Windows issues due to this content. I have also previously created a bootable windows USB and backed up my files using your other excellent videos. Appreciate you sharing your expertise. Regards
@AskYourComputerGuy
@AskYourComputerGuy 11 ай бұрын
So glad you find my videos helpful! I appreciate you watching :) 👍🍺
@gregtowle8830
@gregtowle8830 8 ай бұрын
@@AskYourComputerGuy mine went to endless loop , and i erased everything accidently because i didnt know what i was doing , i wiped it clean, i could not find my persnal info on the computer ,
@AskYourComputerGuy
@AskYourComputerGuy 8 ай бұрын
@gregtowle8830 🥲
@msookesh
@msookesh 6 ай бұрын
Thanks you very much ...
@lew_lew4945
@lew_lew4945 6 ай бұрын
Thank you so much, been stuck on this for ages and I’ve watched other videos that couldn’t help but this helped and fixed my issue straight away!
@AskYourComputerGuy
@AskYourComputerGuy 6 ай бұрын
Excellent! 👍
@dylanstewar5268
@dylanstewar5268 5 ай бұрын
Nothing worked and it dosent even let me reset my pc, just says there was a problem with resetting
@tannerbrooks6844
@tannerbrooks6844 Ай бұрын
Same
@ThePickles9
@ThePickles9 Ай бұрын
@@tannerbrooks6844find anyway to fix? I’m in the same situation
@sandymalinga9211
@sandymalinga9211 Ай бұрын
Same here 😭
@AskYourComputerGuy
@AskYourComputerGuy Ай бұрын
Unfortunately, when a system reset fails as a last resort, that usually means that Windows is so corrupted, the only remaining option is to reinstall Windows 🥲
@bigjimbo5040
@bigjimbo5040 Ай бұрын
​@@AskYourComputerGuyhow do I do that?
@chihchang857
@chihchang857 3 ай бұрын
Love that the video gets straight to the point! Hoping this will help with the constant reload on my home screen.
@AskYourComputerGuy
@AskYourComputerGuy 3 ай бұрын
I hope so as well! Thanks 👍
@gloriathompson660
@gloriathompson660 2 ай бұрын
Fix cooling on my iPhone step by step
@gloriathompson660
@gloriathompson660 2 ай бұрын
Fix cooling on my iPhone 0:00
@AskYourComputerGuy
@AskYourComputerGuy 2 ай бұрын
@gloriathompson660 sorry, PC channel, don't deal with phones 🤷‍♂️
@ishaanmalhotra3008
@ishaanmalhotra3008 5 ай бұрын
I had a bsod restart loop going on in my hp laptop, with the message Acpi bios error. The sfc scannow command fixed it! Thanks a lot!
@KevinNudge2023
@KevinNudge2023 9 ай бұрын
Thanks for all these answers man im on windows 11 and this is very helpful you just earned a new subscriber lol😊
@AskYourComputerGuy
@AskYourComputerGuy 9 ай бұрын
I appreciate that! Welcome to the community :)
@franknelalde5982
@franknelalde5982 4 ай бұрын
Thank you so much! You really saved my day! I tried startup settings and it worked!
@AskYourComputerGuy
@AskYourComputerGuy 4 ай бұрын
That's so great to hear!! 👍
@Garygeomas
@Garygeomas 21 күн бұрын
You seem awesome, I wish i knew about this channel when I had some computer problems, thanks for replying to like all the commenters that have questions, it’s rare to see someone doing that
@AskYourComputerGuy
@AskYourComputerGuy 19 күн бұрын
I try to answer as many as I can 👍
@Raxobrown
@Raxobrown 2 ай бұрын
Thank you so much you actually taught me something new that i never realized that I'll run successfully and it's my first time using a laptop computer by bypassing this troubleshooting process. But actually i used on unblocking phone problem software updates plus it's been months doing this and I'm not that professional but still experiencing this technology technic problems.
@pc-doctor1416
@pc-doctor1416 11 ай бұрын
One reoccurring problem I often come across on clients computers is a failing hard drive. It's more complicated to diagnose but I boot the computer with a Hirens USB boot drive and use CrystalDisk info. There is no point in repairing a failing drive plus with Hirens you can mount and external hard drive to back up your data. Conversely the disk cloning program to "image" the faulty drive to a new drive which can then be repaired.
@AskYourComputerGuy
@AskYourComputerGuy 11 ай бұрын
100% agreed
@tomsawyer2k
@tomsawyer2k 11 ай бұрын
Do u know any videos or tutorial for this? CHeers
@stevejarvis186
@stevejarvis186 11 ай бұрын
Fantastic video and thanks for posting this interesting stuff, I've made notes and filed elsewhere off my PC for when I next have that issue. One thing though on restore points, going back many years through OS 10, 8.1, 8, XP etc etc, I have never yet gone to Restore and have it complete the restore, every single time I've ever tried that all I have ever gotten is Windows failed to restore! Also I wonder if one day you might do a video on something we can do to improve the abysmal transfer speeds on Win 10, I've never known it where you get speeds in kbps and seem to remember in past OS`s it being much much higher. Is there a utility or something we can do to speed up transfer speeds? Cheers from the UK
@AskYourComputerGuy
@AskYourComputerGuy 11 ай бұрын
Thank you for the comment. It's true, sometimes Restore "fails", but I've also seen a non-booting system suddenly come back to life after a restore...followed by "system restore failed". Sometimes it repairs just enough to get you back to Windows. Regarding the transfer speed, that's going to be a limitation of the hardware. The faster the drive, the faster the speed. I can transfer from a HDD to another HDD in my system and it might be 15-20k a second. I transfer from an SSD to my NVME external and it jumps to 130-150k a second
@ifeanyichukwuezi2600
@ifeanyichukwuezi2600 Ай бұрын
Your careful detail explanation helped me, thanks. Very grateful.
@AskYourComputerGuy
@AskYourComputerGuy Ай бұрын
Thank you, much appreciated 👍
@TRD_Mike
@TRD_Mike 5 ай бұрын
Wow, this was full of helpful advice with good information, thank you.
@AskYourComputerGuy
@AskYourComputerGuy 5 ай бұрын
Glad it was helpful!
@craigtegeler4677
@craigtegeler4677 11 ай бұрын
Great job AYCG! Great sequential troubleshooting video that should be the proper guide! I'd have to say that this video is most helpful if there ever is/was going forward! Well now, do you think that Microsmarts would properly layout a repair process that is geared towards the more friendly user experience when attempting to facilitate such repairs?? Hell NO!!!
@AskYourComputerGuy
@AskYourComputerGuy 11 ай бұрын
You're asking a lot lol - that will never happen. They'd rather you give up and just go buy a new one so they can sell another Windows license 🥲
@craigtegeler4677
@craigtegeler4677 11 ай бұрын
I've NEVER had Windows auto repair work for me and so if anything proved to be unrepairable, I would just do a fresh new install and put back all of my installed programs and do a restore of all of my system drivers and settings, using Glary Utilities and then do a AOMEI Restore since my drivers and AOMEI Backups were being stored on a separate partition or separate drive. More times than none, this proved to be the most effective means as opposed to just how slow windows repair tool really is! In doing so, I could do all of this in about 90 minutes with relative ease and the fresh installation just makes it extra nice! In addition to the said non-reparable status initially, knowing that the age of the drive in question and/or the number of hours in service; I would make an immediate judgement call and replace the drive with another solid state drive and proceed from there plus mem sticks testing and/or replacement/upgrade too! @@AskYourComputerGuy
@AskYourComputerGuy
@AskYourComputerGuy 11 ай бұрын
You could. I could. But your average novice wouldn't be able to. Obviously if you have the skills and speed and proper backup protocols in place, it would be easier to start over. But not everyone is that lucky 🤷‍♂️
@Terrum
@Terrum 11 ай бұрын
I'm a Linux user and I wouldn't say 'Just use Linux' because, frankly, if someone can't troubleshoot Windows, they'll have one heck of a time trying to troubleshoot Linux!
@AskYourComputerGuy
@AskYourComputerGuy 11 ай бұрын
Exactly. I'm making a video soon - •Windows expert tries Linux for the first time". Hopefully it will demonstrate that even though Linux may be safer, etc, doesn't necessarily mean that Grandma June in Phoenix can figure it out...especially because I'm pretty sure I will have trouble. And I know the basics 😂
@adamtajhassam9188
@adamtajhassam9188 28 күн бұрын
100% agreed , also I tried linix but some programs only work on mac / windows w no alternativs yet. but i look forwad to the improvement:)
@OBrizuela00
@OBrizuela00 9 ай бұрын
Thank you so much I was about to sell my pc lol you save me 💪🏼 you’re the best hope you keep on this, thanks again
@AskYourComputerGuy
@AskYourComputerGuy 9 ай бұрын
I appreciate that! I'm going to keep making videos as long as I'm able. Thanks for the encouragement 👍
@BossMomHustle
@BossMomHustle 29 күн бұрын
Thank you for this! This was the best explained video and I was able to restore my computer success
@AskYourComputerGuy
@AskYourComputerGuy 28 күн бұрын
Fantastic! Glad to hear it 👍
@Spyk
@Spyk 9 ай бұрын
You know you need this when your on your iPad because resetting your pc didn't work 💀💀💀
@AskYourComputerGuy
@AskYourComputerGuy 9 ай бұрын
Ugh 🥲
@soorajsoorajs3385
@soorajsoorajs3385 8 ай бұрын
​​@@AskYourComputerGuymy asus laptop 💻C\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt Sir please help 😢
@RevWillBreeze
@RevWillBreeze 8 ай бұрын
Yup those Wieger's build some great products
@x2keaves34
@x2keaves34 7 ай бұрын
Bro it tells me to put my password in to reset I put it in and it says it’s wrong idk wtf to do😂😭
@Planetary1
@Planetary1 7 ай бұрын
On god
@elixerprince_art
@elixerprince_art 11 ай бұрын
This one actually helped!!
@AskYourComputerGuy
@AskYourComputerGuy 11 ай бұрын
Awesome! 💪
@manueldelgado2962
@manueldelgado2962 2 ай бұрын
3rd video that I watched, after 20 seconds I fix the problem, thanks!
@beahaven
@beahaven 7 ай бұрын
Such a great video. Watched this one again after your recent one on Creating a Restore Point.
@AskYourComputerGuy
@AskYourComputerGuy 6 ай бұрын
Thank you! 👍
@sleepwalker6825
@sleepwalker6825 11 ай бұрын
What was not mentioned in this Video regarding " System Restore " is unless You turned ON Syytem Restore You will not have any saved Restore points ... System Restore is turned OFF by Default for some weird reason ( Only since Windows 10/11 ) Nice one Microsoft another Legend move
@AskYourComputerGuy
@AskYourComputerGuy 11 ай бұрын
Agreed! I address this in another recent video, but (unfortunately) once you get to the point of needing these tips, you're stuck with it. Hopefully one sees the other video, enables system restore. Have no idea why Microsoft would disable this "self-help" feature. Makes no sense! :(
@effem9366
@effem9366 8 ай бұрын
@@AskYourComputerGuy I guess they hope to get a person to make another purchase. I was just presented with the blue screen. Came here and ran the 1st check you listed it tells me where the corruption came from ... But what do I do next? I didn't even realize I did NOT have a system restore point.
@AskYourComputerGuy
@AskYourComputerGuy 8 ай бұрын
Every step of the way, try restarting and see if Windows loads. That's the best way to avoid doing unnecessary steps 👍
@Starwarrior9831
@Starwarrior9831 8 ай бұрын
Even if u have restore points, Yr anti virus software will make the restore fail by blocking access to some files. Unless you uninstall the anti virus program
@AskYourComputerGuy
@AskYourComputerGuy 8 ай бұрын
@Starwarrior9831 👍
@DJaquithFL
@DJaquithFL 11 ай бұрын
Excellent info and tutorial! 👍😎 Just a thought, It might be a great thing to have "a Windows good practices video" especially for new installs. Fortunately I've only run across that screen a couple times in the last several, probably 10, years. My go-to first choice typically is using a System Restore Point. However, as I recall System Restore is disabled on Windows 10 installs so I don't know what the default is for Windows 11, but it might be worth doing a video about it. I always check it while I'm going through a windows install process. _Lately, as I mentioned, I use a third party app to clone my OS and app M.2 drive a couple times a week. So if I do run across the problem I can boot an F8 and be up and running in a minute._
@AskYourComputerGuy
@AskYourComputerGuy 11 ай бұрын
A) a best practices for install is a brilliant idea, thank you! B) good job on the cloning. It's also on the list, just waiting on a specific vendor to send me the hardware I recommend ;)
@noohhassn
@noohhassn 11 ай бұрын
​@@AskYourComputerGuy1:29 1:29
@JasonWestaway
@JasonWestaway 5 ай бұрын
Huge thanks, Scott! Another amazing video and a reminder! I've said this many times there are two Tech KZbinrs I really enjoy and one is you and the other is the other, he also explains things as you do. so everyone can understand. Huge respect! Take care!
@AskYourComputerGuy
@AskYourComputerGuy 5 ай бұрын
Thanks for sharing! Who's the other one? I probably watch him too! 😂👍
@JasonWestaway
@JasonWestaway 5 ай бұрын
@@AskYourComputerGuy lol, I'm sure you do his name is Liron Segev aka The Techie Guy
@AskYourComputerGuy
@AskYourComputerGuy 5 ай бұрын
@JasonWestaway love Liron! He just hit 1M subs too! Huge inspiration for me 👍
@JasonWestaway
@JasonWestaway 5 ай бұрын
@@AskYourComputerGuy Yes he is also a huge inspiration to me too. Also, he is from South Africa originally as well, not sure what part, but to me that hits home. He sounds like an amazing person. When he hit his 1M mark. I congratulated him. I've followed him for a while. Thanks, Scott!
@AskYourComputerGuy
@AskYourComputerGuy 5 ай бұрын
@JasonWestaway I did the same. I kinda know him through one of my private YT growth groups - not enough to where he'd know me on the street, but we do have conversations occasionally. I too congratulated him. I know after grinding for 3 years just to get to 100k how BIG of a deal 1M actually is...quite amazing!
@shmunk92
@shmunk92 6 ай бұрын
Thank you very much sir for the clear and concise instructions. I restarted in safe mode then, in safe mode, i restarted again which seemed to have fixed the problem)
@AskYourComputerGuy
@AskYourComputerGuy 6 ай бұрын
Glad it helped
@pigsauce4150
@pigsauce4150 3 ай бұрын
I’ve tried everything and it still will not fix the issue.
@thebardisashieldmaiden1754
@thebardisashieldmaiden1754 2 ай бұрын
Same here....
@AskYourComputerGuy
@AskYourComputerGuy 2 ай бұрын
If none of these troubleshooting tools, including "reset PC" work to fix the pc, your only remaining option is to reinstall Windows clean and start over
@AskYourComputerGuy
@AskYourComputerGuy 2 ай бұрын
If none of these troubleshooting tools, including "reset PC" work to fix the pc, your only remaining option is to reinstall Windows clean and start over
@acoustic624
@acoustic624 2 ай бұрын
@@AskYourComputerGuypls make a vid on how to redownload windows when stuck in the screen from this video
@AskYourComputerGuy
@AskYourComputerGuy 2 ай бұрын
@acoustic624 you can't from the troubleshooting menus. You'll need a working PC or use a friend's. Here's how: [2024 MEGA update!] 2 USB boot drives EVERY Windows user should make before it's too late! kzbin.info/www/bejne/ppqWmZSLa81km9U
@StarkyTheStar
@StarkyTheStar 9 ай бұрын
Not Me patiently watching this over and over again listening to him explain just to realize i dont know jack about computers and without this man i would prolly be lost
@AskYourComputerGuy
@AskYourComputerGuy 9 ай бұрын
LOL I got your back 👍
@bonzo1928
@bonzo1928 7 ай бұрын
Great information here. Thanks! I have a load user profile failure issue on startup which I am trying to fix
@AskYourComputerGuy
@AskYourComputerGuy 6 ай бұрын
Glad it helped!
@bubulinamade96
@bubulinamade96 6 ай бұрын
Thank you so much for this video 😢❤. It helped me so much and you explained everything so clearly. Makes me want to study IT🤭
@AskYourComputerGuy
@AskYourComputerGuy 6 ай бұрын
You got this!
@amaechioscar7220
@amaechioscar7220 9 ай бұрын
The system restore option worked for me Thanks a lot sir for this video 👍👍
@AskYourComputerGuy
@AskYourComputerGuy 9 ай бұрын
Glad it helped
@YoussefALWAN
@YoussefALWAN 13 күн бұрын
Thanks a lot !!! You saved my Win 10 on a Mac (via Parallels Desktop) in a few minutes after being stuck for hours... .
@yuvalru
@yuvalru 4 ай бұрын
Thank you - your advice helped me a lot !
@AskYourComputerGuy
@AskYourComputerGuy 4 ай бұрын
Glad to hear it!
@trillionxdark
@trillionxdark 5 ай бұрын
System restore was the only option that worked for me... Thank you sir
@AskYourComputerGuy
@AskYourComputerGuy 5 ай бұрын
Glad it helped
@nickloughrey9841
@nickloughrey9841 7 ай бұрын
The best way is to use macrium reflect to clone your drive every so often . If windows starts misbehaving , just swop in clone drive . I have used this since the windows 95 as the other tools just dont always work .
@mitchelladler
@mitchelladler 9 ай бұрын
Havent done much DOS entry since '84 the time before GUI. This video was great. Nice refresher with a few new lessons. for dealing with windows. This is my first computer off the shelf. As such it did not come with software in hard format. Its on a D: - with my problem it makes it difficult as its in a death loop. BTW the audio was excellent and your accent is highly undrstandable. Thank you.
@AskYourComputerGuy
@AskYourComputerGuy 9 ай бұрын
Thank you, my friend! Ironically I get lots of comments about the audio not being loud enough. Thx for the support 👍
@Li.Siyuan
@Li.Siyuan 11 ай бұрын
I've been using a PC since 1986 and Windows since v3.0, (I took some time to leave DRDOS behind and didn't really convert until Win95) - however, I've come across these tools on interminable occasions but never once had the tools fix my PC adequately. I now try just once or twice and inevitably end up re-installing the operating system from scratch rather than just resetting it.
@AskYourComputerGuy
@AskYourComputerGuy 11 ай бұрын
A lot of people think that, and normally yes. But if someone has software that they can't reinstall, wiping Windows isn't always the best solution
@victorsalinasfurio1341
@victorsalinasfurio1341 5 ай бұрын
you just repaired my computer! Thank you so much sir!
@AskYourComputerGuy
@AskYourComputerGuy 5 ай бұрын
Awesome! 👍
@fireninjaproductions53
@fireninjaproductions53 5 ай бұрын
Hello after my “preparing automatic repair” screen the pc just black screens seemingly infinitely any way to stop this?
@comesee989
@comesee989 2 ай бұрын
Thank you so much. I saw ur videos from a glance and aw sh&%, I need these. I'm working on getting out of S Mode on a customers (Walmart) computer with Windows 11 Home, what a mess. I truly appreciate your videos. I have a great respect for your knowledge and cool demeaner.
@rewscott
@rewscott 7 ай бұрын
You're doing great stuff for us.
@AskYourComputerGuy
@AskYourComputerGuy 6 ай бұрын
Thank you 👍
@MajSmJz
@MajSmJz 2 ай бұрын
Thanks for reminding me of all those dos commands!
@AskYourComputerGuy
@AskYourComputerGuy 2 ай бұрын
My pleasure!
@Gracek745
@Gracek745 5 ай бұрын
Thank you so much this just helped me get back into my computer
@AskYourComputerGuy
@AskYourComputerGuy 5 ай бұрын
Awesome!!!
@rounakUWU
@rounakUWU 5 ай бұрын
Thank You So Much😭😭😭😭❤️❤️❤️the first step worked for me ! I lost my data in one of my earlier PC's I wish I could have saved that one too 😭❤️still thank yous o much😭😭😭❤️
@AskYourComputerGuy
@AskYourComputerGuy 5 ай бұрын
Awesome! You're welcome 👍
@SpiritintheSky.
@SpiritintheSky. 8 ай бұрын
Invaluable, once again. Thank you very much.
@AskYourComputerGuy
@AskYourComputerGuy 8 ай бұрын
Thanks again!
@SpiritintheSky.
@SpiritintheSky. 8 ай бұрын
Thank YOU, sir. @@AskYourComputerGuy
@Ho_SSam
@Ho_SSam 8 ай бұрын
Keep up man , greetings from Egypt
@AskYourComputerGuy
@AskYourComputerGuy 8 ай бұрын
Thank you, my friend 💪
@user-ty3vh1um5b
@user-ty3vh1um5b 9 ай бұрын
Thank you for sharing this diy blue screen fix. It saved me computer tech service fee.
@AskYourComputerGuy
@AskYourComputerGuy 9 ай бұрын
Excellent! Thanks for sharing :)
@Mgreene0
@Mgreene0 16 күн бұрын
Can I get a timestamp? I am having the same problem.
@AskYourComputerGuy
@AskYourComputerGuy 16 күн бұрын
@Mgreene0 sorry, not sure exactly what you're asking 🤷‍♂️
@Mgreene0
@Mgreene0 16 күн бұрын
@@AskYourComputerGuy I get stuck at the welcome loading screen on hp windows 11. Do you know a way I can fix it?
@AskYourComputerGuy
@AskYourComputerGuy 16 күн бұрын
@Mgreene0 power your machine on and off abruptly at least 5-10 times until you get to the advanced repair option - from there you can access the troubleshooting tools. Or download a Windows installer and boot to it. Both get you to the same place
@orukomienorzino2693
@orukomienorzino2693 5 ай бұрын
Amazing 👏👏👏I ran into a problem on my boyfriend’s laptop and this helped me resolved it❤Thank you so much
@AskYourComputerGuy
@AskYourComputerGuy 5 ай бұрын
Heck yeah! More quality time for you both #winwinwin
@michaelbaskinmichael9862
@michaelbaskinmichael9862 5 ай бұрын
Hi I have a Trojan I can’t remove no matter what he stops a lot of functions and survived many reset even clean install and wipeout all files he survived. Wondering if you can tell me how to remove Trojan using a command prots . I really appreciate it
@mosesola8842
@mosesola8842 6 ай бұрын
Thanks so very much. These are very helpful tips!!!!
@AskYourComputerGuy
@AskYourComputerGuy 6 ай бұрын
You are so welcome!
@michaelwhite2968
@michaelwhite2968 3 ай бұрын
The safe mode worked fine! Thank you 💯
@AskYourComputerGuy
@AskYourComputerGuy 3 ай бұрын
Awesome!
@slayerbaino9713
@slayerbaino9713 5 ай бұрын
hi, I'm having random restart with win10 since a few days ago, usually before booting, and if it manages to turn on it restarts after about 20mins. tried to repair win by usb drive it couldn't repair, tried some prompt commands it says "the requested system device cannot be identified due to multiple indistinguishable devices potentially matching the identification criteria" what do I need to do?
@deborahhunt7448
@deborahhunt7448 8 ай бұрын
I just found your channel and subscribed. I have an HP Envy. It's given me problems from the get go, but HP repaired it under warranty the first couple of times. I recently made the mistake of downloading Windows 11 on it and it crashed again. It's stuck on the Automatic Repair Window. I've watched several repair videos and followed all of their prompts, or hacks, and so far I can't get it back up. I did have a lot going on and maybe need to try again. My son in law did save a back up for me of my files when working to bring it up another time before I downloaded Windows 11. Can I uninstall Windows 11 and go back to Windows 10? I'm going to try taking your advice on this video tomorrow when I have time to sit down with my computer. I did hear that HP discontinued making the Envy's. If it's true, I can understand why. 😢
@samuelnsia7079
@samuelnsia7079 4 ай бұрын
Of all the solutions I tried yours worked thanks a lot for the tips
@AskYourComputerGuy
@AskYourComputerGuy 4 ай бұрын
Awesome! You're welcome 👍
@rosecook
@rosecook 3 ай бұрын
I cannot run chkdsk because it says write protected. Tha ks
@rosecook
@rosecook 3 ай бұрын
Thanks ahead of time
@AskYourComputerGuy
@AskYourComputerGuy 3 ай бұрын
@rosecook this should help: www.diskpart.com/articles/chkdsk-write-protected-3889.amp.html
@khelifimohamedamine190
@khelifimohamedamine190 5 ай бұрын
Thank you so much for the advices.
@AskYourComputerGuy
@AskYourComputerGuy 5 ай бұрын
You are so welcome!
@danielscroggins2688
@danielscroggins2688 18 күн бұрын
Thank You for your expert advice it helped me to fix my Lenovo all in one. I would give you the 2.00 support, but already have trouble with KZbin membership access and cannot get help.
@AskYourComputerGuy
@AskYourComputerGuy 15 күн бұрын
I understand, and I appreciate it. There are other ways to support the channel in the description if ever so inclined 👍
@nnot_highground3960
@nnot_highground3960 11 ай бұрын
I tried to add legacy mouse and pointer driver but it's doesn't have it and when I checked the properties in HID compliant mouse it's doesn't have razer viper min on update's choice . My mouse can't sync with software
@AskYourComputerGuy
@AskYourComputerGuy 11 ай бұрын
It's not uncommon for Windows to load a standard mouse and keyboard before update loads model specific drivers
@thevipez8740
@thevipez8740 5 ай бұрын
What do i do if my password to my previously signed in account doesnt work anymore? For all of the steps i need to log in with my account but my password doesnt work anymore for some reason It is the same password that i use to normally log into my pc right?
@freddiechristian1298
@freddiechristian1298 8 ай бұрын
Great video, did you already make the how to extract the files and/or folders video?
@AskYourComputerGuy
@AskYourComputerGuy 8 ай бұрын
Thanks. Remind me again please. Not sure what you're referring to
@freddiechristian1298
@freddiechristian1298 8 ай бұрын
@@AskYourComputerGuy at 6:00 you are typing on the prompt xcopy H:\test H:\test /E to show how to retrieve files or folders. You mentioned that you should do a video on how to do this. I was wondering if you ever did the video or are still thinking about doing one.
@AskYourComputerGuy
@AskYourComputerGuy 8 ай бұрын
@freddiechristian1298 still on the drawing board, just haven't done it yet. I made video on creating a Hirens boot CD which gives you a Windows Explorer-like interface, where you can copy files like you would in Windows, so I put the previous idea on the back burner. Much easier to do in Hirens than from a command prompt, but might still make it, because some people won't be able to get a Hirens disc. Thx for the reminder 👍
@mohamedberrahmoun6141
@mohamedberrahmoun6141 Ай бұрын
thanks a lot for this video it did really help me
@djjeckel65
@djjeckel65 4 ай бұрын
3 sec in i felt the need to sub. you clearly know pc. thank you so much. my pc doesnt like updates.
@AskYourComputerGuy
@AskYourComputerGuy 4 ай бұрын
Thank you so much! I really appreciate that 👍
@djjeckel65
@djjeckel65 4 ай бұрын
so it seems this happens when my screen turns off. can I turn that setting off and leave my screen on?? your videos help ty
@wlodekw7046
@wlodekw7046 5 ай бұрын
Thanks a lot for this very useful tutorial. In my case it will not go to safe mode - just freezes on windows 10 logo. Option to uninstall updates is asking me for a password and tells me that my password is incorrect. Option Cmd command line does the same - 'incorrect password'. Is there any way to reset or bypass my password perhaps using usb bootable flash drive? My main issue is that when I enter my PIN on welcome screen, it shows a few circles then it gets stuck a this point. I would appreciate any suggestions to try. Many thanks.
@pooch4664
@pooch4664 5 ай бұрын
I tried all these steps, including the system restore and it seems these prompts are returning as denied or invalid
@EriNeeman
@EriNeeman Ай бұрын
I did the scannow on the command prompt and it detected/fixed my problems with my missing kernel files and my 0xc0000001 error. Thank you so much, sir.
@AskYourComputerGuy
@AskYourComputerGuy Ай бұрын
You bet!
@mharris7380
@mharris7380 7 ай бұрын
For me, I have found it is best to do a regular disk clone using third party software. I keep all my documents on seperate drives to my Windows drive so I just boot to the cloned drive and clone it back over. That way you can always continue working while the 'backup' and restore' is being done. All of the windows options I have ever tried failed to work and I'd just go round in circles. So that's why I found it best to invest in another Hard Drive and just have a copy of the OS from when it last ran well. I reclone my drive each time I have a major update of an important and bloaty bit of software (e.g. Visual Studio)
@Bradenn
@Bradenn 4 ай бұрын
any tips on if it won’t even allow you to reset your pc? i’ve tried every tip i’ve come across and none of them seem to be helping at all. this whole thing happened after the power suddenly went out.
@wizzard5442
@wizzard5442 11 ай бұрын
I got 10yo Ideapad 100 laptop with dual-boot Windows 8.1 on both partitions. Had start-up problem on Windows C drive and a totally unrelated major problem (too much ink to explain) on Windws D drive. I used Safe Mode in “Startup Settings” for C drive - simply went into Safe Mode and then Restart straight away. That completely fixed up C drive problem. But somehow and in someway that operation alone also completely fixed the problem on D drive. How so? Both Windows now work perfectly fine. So thanks for your video.
@AskYourComputerGuy
@AskYourComputerGuy 11 ай бұрын
Surprisingly, safe mode sometimes actually "fixes" many normal day-to-day issues. I always recommend booting into safe mode, then restart after a successful "safe mode boot", before doing any "real" troubleshooting :)
@jcmugler7301
@jcmugler7301 3 ай бұрын
Omg i restarted safe mode and it works thank you so much. My baby is back working
@AskYourComputerGuy
@AskYourComputerGuy 3 ай бұрын
Glad it helped!
@b_dope2
@b_dope2 Ай бұрын
sometimes my pc wont turn off at all and be stuck on the "shutting down" screen forever i have to jump it. i wonder if i could fix that
@jd1266
@jd1266 8 ай бұрын
Ty your the man. Awesome channel!!!
@AskYourComputerGuy
@AskYourComputerGuy 8 ай бұрын
Glad you enjoy! 💪
@DeeJudah
@DeeJudah 6 ай бұрын
Thank you!!!! You helped me solve my problem!!
@AskYourComputerGuy
@AskYourComputerGuy 6 ай бұрын
Awesome! 💪
@ThuTran-ox8nk
@ThuTran-ox8nk 4 ай бұрын
I opened up one of my old files and my computer just stopped working, none of the buttons, apps, nothing. I’m stuck on the dell loading screen and it won’t let me open up winRE, what do you think my issue could be, corrupted drive?
@jayc3110
@jayc3110 4 ай бұрын
Does this apply to Windows 7? I unfortunately updated my Apache open Office software and it really messed up my computer . My computer does boot up, but my entire desktop was changed, my icons on my desktop have gone, and it almost looks like a safe mode screen. I ran system restore to a prior date before the Apache software update which caused this and it did not help either. Should I try system restore in safe mode or try additional older restore points?. Your help and advice 🎉will be greatly appreciated. Thank you and best wishes
@dannyhendricks2278
@dannyhendricks2278 2 ай бұрын
I have problems with acer computer lab top windows 11 aspire 3 .. the microphone works and somtimes it dont work?
@lassejohansson548
@lassejohansson548 11 ай бұрын
Thank You for this Info.❤
@AskYourComputerGuy
@AskYourComputerGuy 11 ай бұрын
Glad you enjoyed it :)
@HyugaTenKaze
@HyugaTenKaze 4 ай бұрын
I press left shift and restart and it only shows "turn off" ... when i log in the screen goes white and the task bar flashes and windows bug out. The scan would also would not finished it would stop at 93% and say there was a problem.
@denizbircan5894
@denizbircan5894 2 ай бұрын
hi my computer get blue screen but no auto repair tool when try click on it, my computer just restarts, i tried the other f key options like safe mode, safe mode network or cmd and other stuff they all result in either restart or freezing using windows 10
@Tandin-fc6ze
@Tandin-fc6ze 8 ай бұрын
Thank you so much. very much helpful.
@AskYourComputerGuy
@AskYourComputerGuy 8 ай бұрын
Thank you, I appreciate that! 💪
@bryan-er3if
@bryan-er3if Ай бұрын
When I do command prompt and then system file check it says windows resource protection could not perform the requested operation
@nansam5102
@nansam5102 9 күн бұрын
Problem is it says automatic repair at start up but wont let me enter the blue screen. How to get there? To do what you do here?
@kroukrou7883
@kroukrou7883 6 ай бұрын
i had to download 3 windows updates because i was gone for a month and i try to uninstall the updates but it doesn’t let me cause there is 2 more updates that need to be updated/downloaded. Pls help
@AskYourComputerGuy
@AskYourComputerGuy 6 ай бұрын
See if you can get into safe mode
@user-jy5up7fn2u
@user-jy5up7fn2u 29 күн бұрын
Sir, In my laptop when I open it the Wifi is GONE, I check the device manager and it's there but It can't be enabled, but at worst case the adapter driver is just not there even if you show hidden devices. Can advance startup fix it?
@AskYourComputerGuy
@AskYourComputerGuy 28 күн бұрын
I'd start here: Six EASY ways to fix ANY wireless connection problem! kzbin.info/www/bejne/ZmKthXmujNObi6s
@Thatswalter
@Thatswalter 5 ай бұрын
What if my laptop keeps rejecting my MS 365 account password, and I am unable to use any of the options on the Advanced Options menu (Uninstall Updates, System Restore, Command Prompt, etc.)? The password only works when I login to my Microsoft account online from another device.
@Sahijiflipz
@Sahijiflipz 2 ай бұрын
This actually worked thank you so much
@AskYourComputerGuy
@AskYourComputerGuy 2 ай бұрын
You're welcome!
@Gage_the_destroy
@Gage_the_destroy Ай бұрын
Hi my laptop only let's me use the keyboard in the bios or recovery safe mode and normal it's completely disabled cap lock dont light up It says I need my account password but my Microsoft account password and sign in pin are wrong how do I bypass or can i get software to brute force it?
@NosiphoDludla-wp5mw
@NosiphoDludla-wp5mw 5 ай бұрын
What do you think is good if you want to fix it with USB what should I download and put in the USB to fix the Automatic Repair/ do you also like have the HHD cable for hauwei d15 laptop
@AskYourComputerGuy
@AskYourComputerGuy 5 ай бұрын
I would recommend botha Hirens disc and a Windows installer disc: [2024 MEGA update!] 2 USB boot drives EVERY Windows user should make before it's too late! kzbin.info/www/bejne/ppqWmZSLa81km9U
@KingDarkOne1996
@KingDarkOne1996 Ай бұрын
I’m stuck on the welcome screen. It’s not frozen however my mouse and keyboard are working. Until I get to the welcome screen. Then they stop responding.
@SevvDiablo
@SevvDiablo 5 ай бұрын
how to fix this when i do the chkdsk /r when its in stage 4 its stuck
@proxy4942
@proxy4942 5 ай бұрын
aycg please help me im typing the right password for command prompt in the automatic repair and it says password is incorrect
@goodseagull4952
@goodseagull4952 4 ай бұрын
2:55 Good evening ..my laptop cant start windows ..i tried system restor but i forget password. I restart it , nothing works ..please help
@rmapdeep1388
@rmapdeep1388 5 ай бұрын
Thanks. really helpful tips
@AskYourComputerGuy
@AskYourComputerGuy 5 ай бұрын
You're welcome!
@beni3188
@beni3188 6 ай бұрын
Hey! I’ve tried everything to make my computer boot up. Unfortunatly, nothing is working. The chkdsk options also dosent work for me. I’ve looked at multiple videos online with different methods and non of them works. But i’ve realised something and I cant find the answer. I’ve seen in windows safe mode that my C: drive is the boot drive, but my windows folder (with system32), users folder, SAM and security folder are on another disk that is not a boot drive… I don’t understand why they are located there… could that possibly be the issue?
@AskYourComputerGuy
@AskYourComputerGuy 6 ай бұрын
It's possible, but not uncommon when you boot to a rescue disc. You should probably reinstall Windows if nothing else is working
@hunter7777
@hunter7777 Ай бұрын
I have tried the cmd prompt with various commands, but I still have a Windows 10 drive that won't boot because it doesn't have the boot partition. I have tried creating it, but when I wanted to put the efi files on it, the drive booted up to a BSOD screen. Do you have a solution that will work?
@Creathrod
@Creathrod 2 ай бұрын
Thanks for the knowledge
@AskYourComputerGuy
@AskYourComputerGuy 2 ай бұрын
You bet!
@ac-wp2pv
@ac-wp2pv Ай бұрын
what does it mean when i try to do chkdsk /f and it gives me an error saying “windows cannot run disk checking on this volume because it is write protected”
@AskYourComputerGuy
@AskYourComputerGuy Ай бұрын
www.diskpart.com/articles/chkdsk-write-protected-3889.amp.html
@SandALLGod
@SandALLGod 9 ай бұрын
This happened, thank you
@ElizabethTorres-i6h
@ElizabethTorres-i6h 22 күн бұрын
THANK YOU!!! You just saved me $200.00+ !!!! My computer and files are totally working!!! It worked with the safe mode!!!
@AskYourComputerGuy
@AskYourComputerGuy 21 күн бұрын
That makes me SO happy to hear! This is why I do what I do. Thank you for letting me know and lifting my day 👍
@ElizabethTorres-i6h
@ElizabethTorres-i6h 21 күн бұрын
I was devastated and your video gave me back my happiness!!!
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