ATN 4K Pro and Thor4 Common Issues and Fixes

[@kenp1713]

One of the better videos on setup and tips out there. Thank you!

[@henryjones4447]

Thanks for the video. It was helpful in solving a problem. Just a comment on 2 amp power supply specifications. Your advice is good. However, the 2 amps refers to a minimum capacity output rating. It can be greater than 2 amps and still be fine. In fact, a greater capacity usually means the power source has some reserve headroom which is a good feature. The scope, and any other electronic device, will draw the exact charging amperage it requires up to the limit of the supply. The supply does not force the scope to take the full amperage. On the other hand, the output voltage is important to be a constant 5 volts regulated. (Hank, retired designer of power supplies.)

[@rossbiel4568]

Solid video. Thanks. Sighting in scope this evening and won't sleep much this weekend. My 10year old son is stoked and love how this scope will sync with my phone so can view as well. Very helpful video!

[@darenshepherd1955]

Very good video. I listen to the one provided by ATN and the speakers voice puts me asleep. You have a good voice and explain everything very well. Thanks again for the video. I love the ATN Thor 4 and there is so much I need to learn.

[@claystevens6169]

Great video! I'm new to the ATN 4k. This video covered my issues. The tip on the X & Y is great. Thank you for your time making this video, it helped tremendously

[@winkleried]

Thanks for the video. I am heavily researching this scope and I appreciate the candor you were showing about some of the issues with this scope as a long term end user !

[@evoxis1058]

Is you havnt already got it, i dont recommend it, its always one issue or another and ive only had it a year

[@winkleried]

@@evoxis1058 That is not matching my experience so far.

[@evoxis1058]

@@winkleried im glad youve had a better exlerience than i have, i may have gotten a faulty model.

[@rumbleseat1]

Wow, your response time is fantastic! Don't find much of that courtesy now a days. Thanks. I'll try what we discussed and let you know the outcome one way or the other after I get the new Thor 4 640 x 480 mounted and tested. Thanks again, and if ATN reads this......give this man a position!!!!

[@xboxfan1971]

Great video, been zeroing the 4K 3-14x on an old Tikka .308 (bought for my son to start hunting with) couldn't figure out how to get the recoil activated vids to work. Thanks!

[@JWenclevski]

Thanks for the tips . I just got a Thor 4 and I’m anxious to use it.

[@heichristians]

Thanks,Great Video! Helped me a lot with my RAV-problem 👍

[@brianwampler6702]

I’m also looking into a monocular. Wondered if you had a suggestion? Price point

[@AlmightyThor82]

Thank you for the videos! Just ordered a x sight 4K

[@sanmiguel1166]

Hi. Thank you for the video. I have a question: I can't connect my iPhone to my 4k 5x20 by Wi-Fi.

[@ronniesalley6955]

What makes your eye seem temporary blind at night after viewing through my Thor 4?

[@Raynorrealestate]

Appreciate you putting this video together

[@traviss1109]

Do a video on setting up your night vision on the atn 4k pro. I’m having trouble seeing anything threw the scope.

[@SouthernWoodsandWater]

Email me your phone number [e-mail]. I'll help you over the phone.

[@1GregCB]

Maybe that explains why when I shot my AR today I never knew I had to turn the ballistics calculator off and it seemed like I was off the target now once you do sight it in with that ballistic calculator off and you turn the ballistic calculator on does it automatically move your radicalon to the target at different ranges when you hit the down arrow? I also run the ABL 1500 and when I went align the ABL the way you would think it would be the laser was not in the center the only way I got it to line up with the ABL box was I had to flip the ABL almost upside down

[@swampman6416]

Any advice on why my compass does not calibrate? I've done the whirly twirly dance shown on ATNs website. But it just gets stuck on North and when I flip it 360, I get ERR at the top.

[@fasnuf]

I have a Thor 4 640 and in the morning the image is muted due to the environment beingg cold soaked, but sometimes when it NUC's, the contrastrs are way better but there is a ghost image floating on the current image. It seems that the scope is capable of better image quality differentiating of contrasts in a cold soaked environment. Any idea what it's doing? I've tried contrast and thermal sensativity to no avail.

[@randywiddis]

Thanks for the video. My X sight pro compass doesn't work and sometimes just gives an Err. My thor 4 hasn't had a problem.

[@SouthernWoodsandWater]

Do a recal on the scope.

[@randywiddis]

@@SouthernWoodsandWater when i try to recalibrate it just goes to Err.

[@neilowens3638]

HI , how often would you check your zero, my ATN scope at times loses its zero.

[@majadniwaz29]

Latency Issues with the ATN Obsidian 4 App Hello, Great video!!! I am writing to report latency issues that I am experiencing with the ATN Obsidian 4 app. I am currently using the app for hunting and shooting, but I am noticing a delay of almost one second when I use the app. This delay is causing me to miss my targets and is making it difficult to use the app effectively. I have tried restarting the app and my device, but the latency issue persists. I am hoping that you can help me troubleshoot this issue so that I can use the app more effectively. Thank you for your time and assistance.

[@jamesackermann4934]

I've got a 4k pro 5x20 and the compass is locked on north and I can't get it to calibrate. Any suggestions?

[@bernardoquadrado7313]

Thank you!!!! The RAV.. that was my problem, jesus!! 'Just press the right bottom' 🤣🤣👌🏽👍🏼

[@Jose-bw5xk]

Hi, i have a problem with mi atn thor 4 HD, it doesnt turn on, i tried mantaining the start button for at least 15 sec. Like the manual says but it dont turn on, thanks for your help

[@ScottWilliamson-r3t]

Mine is doing the same thing!!

[@DOLOROSO2000]

Hey in your video you mention that you dont mind talking about issues with the ATN Thor 4 how can I get intouch with you.

[@kathleentreanor968]

Got the Thor 4 set up on the rifle. For some reason it will not recognize the heat of an object. The reticle shows up and the compass but cannot see the target. Ideas??

[@SouthernWoodsandWater]

That's odd.. Which scope?

[@markdockery7910]

Hi SPT - great video, great tips - thank you! What is the make/model of your cantilever mount? (I'm having trouble sourcing a third party cantilever mount for my 4K Pro). And does your mount allow room to fit a pic rail for the IR torch?

[@SouthernWoodsandWater]

Its an ATN QD Mount. $100. I recommend mounting the IR under the barrel

[@mattjohanson8381]

I’m having trouble sighting in my Thor 4 . I went through the video and did everything but my shots are any where from 8 to 10 inches off. Took scope off put a different scope on to see if it’s the scope or the gun. The gun is a tack driver with the other scope on it wondering what thei should try.?

[@eldel5.023]

Jst purchased 1 and its freezing up 3 to 4 times an hour.. and idea how to fix this?

[@LexMorrill]

I have an issue with my zoom in and out one of my Thor 4s zoom in and out perfect the other one you have to just keep spinning over and over for it to move A couple clicks very strange I cannot figure out the issue.

[@Blue-yk5uo]

Hello. Good video. I have a question. How do you adjust the reticle on a Thor4 if it shifts from the center of the screen to the lower bottom of the screen? Thanks.

[@hogmountainfirewood]

Thanks for the video. I have the thor 4 1x10 640. I’ve update firmware per Atn directions. I’ve played with all the settings, contrast, sensitivity, etc. the issue is that the picture is just blown out, it looks very white. It can sort of detect in the corners but even at 25 yards it’s just not contrasting well. Any ideas?

[@lukemetheney9463]

If you haven't (and this is just me learning myself) try adjusting the objective lense. Very touchy at max magnification like most scopes. That helped alot. I myself got a bigger capacity micro SD card and I will eventually get what's recommended not sure that would play a role in sight picture. But best of luck.

[@jackanderson6693]

What’s the reason that my scope would turn to snow/fuzzy after I shoot?

[@5153flash]

I found out my thor 4 keeps getting a ERR code because of the compass. It is always pointing North no matter what ,and if I rotate the scope it immidiatly gets a err code. I rotated the scope to calibrate but dont help. Do I just start rotating the scope to calibrate it or is there something more to it? I cant find any steps for calibrating in the settings. The err code dont seem to bother anything,,and is easiy reset by opening functions and closing again

[@jerrycomer8512]

My atn k4 pro also get a err code but it is always on and will not go off what can I do to fix it

[@cameronharris2862]

Charging port dust covers are so flimsy. Looking for a replacement. Mine tore off

[@R1Mark9364]

Hello, an you recommend any tips on zeroing in the Thor LT. Having a hard time zeroing it in. Their video makes it look so easy!!! Thanks in advance👍

[@SouthernWoodsandWater]

You're probably over thinking the whole thing buddy. Shoot... Adjust to point of impact.

[@wesleycreel5806]

Try turning it up so the target is bigger and u can get it zeroed

[@dewayneirvin00]

My Thor 4 keeps on freezing up, even after updating it

[@caballero84ful]

Hi I was watching ur video I have a problem with one of this , I don’t find away to charge it charger is good but it’s just not working

[@rickkostrzewski9473]

So just bought a x-Sight 4K Pro the scope. The images do not show on my phone. I can see the settings on the app but not the scope view. Wifi is good, any clues why?

[@chrissportsman3708]

I have question my Thor Lt have couple problems one found out zeroing it the left and right are back wards and also on the zoom one of them sighted in the other is way off do I have to zero on both settings

[@decathelondave9340]

After charging the scope is not turning on, is there a reset button somewhere, or do I need to send it back?

[@JP-tg6lr]

Question for you. I have the 4k pro on a quick detach scope mount. I created a profile for my ar10 and one for my 308 bolt action. Do I need to re-zero the scope every time I go between rifles or does it retain zero? I’m old school and prefer to re-zero religiously but I’m just curious if it’s necessary. Thanks!

[@jeremyclark9176]

following as I am planning on using the same scope on my AR10 and my Remington 700 PSS .308

[@JP-tg6lr]

@@jeremyclark9176 I tested it out this past weekend. I went between my ar10/ar15/ 308 bolt gun and found that I did not need to re-zero. I zeroed and saved profiles before testing and I had no issues moving from gun to gun. I tested it out at 25, 50, 100, and 200 yards. I notched my rifles so to be sure I placed the optic in the exact same spot. Good luck!

[@lloydwarner6853]

Out of box new i charged overnight and when I push power nothing happens. The charger cord is fully seated. What can I do?

[@SouthernWoodsandWater]

Hold the power button for approximately 15 seconds. Do you hear a click?

[@dustinklein5404]

Do you know happens if you use and SDXC Micro Sd card? I plan on getting the correct card but unfortunately didn't know this until after I used an XC in my X-sight

[@SouthernWoodsandWater]

They work sometimes. I have one that ran one for a while.

[@iBleedStarsAndBars]

Just found your channel, thanks for the tips.

[@NotACop247]

I have a 7.62x39 upper. I shoot both supersonic Hornady Black and some hand loaded subsonic expansion bullets. I zeroed the supers, and the reticle shows up on the (roughly) center of the screen. Obviously, the subs dropped a lot at 100 years, to the point where my reticle is almost at the very bottom of the screen, but I don’t care. Both rounds would strike right where they were supposed to as I switched back and forth. But here’s my problem. I let the rifle sit in the safe for a month and went back out. I see red my reticle for the subs, and it was centered in the middle of the screen. I thought I had selected the wrong one, so I checked it again, and it was still in the center. I shot a subsonic load, which hit dead on the bull. I then switched to my supersonic reticle, which appeared in the very top of my screen. It also hit center on the point of aim for that reticle. Both reticle are still very accurate to my point of impact, but my screen/view appears to have changed to line up for the supersonic to be in the middle of the screen. Any clue how or why this happened? Is this normals?

[@madbroindustries]

Any updates?

[@SouthernWoodsandWater]

Try zooming in one click and see if the reticle centers.

[@ScottWilliamson-r3t]

Have a x sight 4 pro 5x20 working one day won’t come on the next put it on charge still nothing

[@johnhoffmann9198]

Hey brother I cant get my phone to see the scope its connected but won't give me the scope to select to input my ballistic info can you help atn cant or won't thanks. Got coyotes getting chickens and need to get after it.

[@thaireesj41]

Hi really helpful videos your doing! I have a question for you. I have a 4K on my air rifle (fx impact) at the moment I am using 7 profiles ie .22 caliber with 2 different slug weighs and 1 pellet, .25 with 1 slug, 1 pellet different weights and a .30 with 1 slug and 1 pellet. My question for you is do I need to zero for each profile or just the one as the scope is staying on the rifle and let the abl and ballistics calculator come up with its own solution? Thanks for your help Adrian.

[@SouthernWoodsandWater]

Have to zero each profile

[@marcfab]

Great video. Thanks for the info. Just a quick question. I'm having trouble seeing the bullet holes when zeroing. Is there anything you find works best to see the actual bullet holes for one shot zeroing?

[@SouthernWoodsandWater]

I use a spotting scope

[@marcfab]

Yeah. That's been the only thing that worked for me. Thanks so much!

[@austinbrtndr]

Just got my Thor LT in yesterday. Had it plugged in overnight and this morning battery still showed empty. I was using an iPhone plug. Went and picked up another plug this morning, rated at 2.4a and it's been charging for about 3 hours now, battery still shows completely empty but will function when unplugged. Lightning bolt is visible next to the battery symbol when it's plugged in. Any ideas?

[@SouthernWoodsandWater]

Perform a reset

[@chadpm11]

Guess ATN quit supplying the usb changing cord, i just received my ATN 4k pro 5x20 scope and it didn't come with one

[@TheJosebd]

i have a 2.1 charger block,is that ok?

[@ashleysonnersarver8448]

My scope is full charge and has the external battery and it will click once when I hit the power button and will not cut on

[@MartinMartinez-mp1bw]

Just found this channel! Can you help with the range finder on an xsight 4K pro? Seems to be ranging 3 times more than actual distance, thanks in advance!

[@SouthernWoodsandWater]

Its only as accurate as the info you provide

[@cassidyjohnson2596]

Can you do one on how to recalibrate the thermals

[@jimmymullins4997]

How do you replace the internal battery on the 4k Pro scope?

[@keithkaiser8955]

Where and what type of eyecup are you using?

[@SouthernWoodsandWater]

It's the factory eyecup from atn

[@brianmcardle550]

Have you ever had a problem with the scope not broadcasting Wifi?

[@SouthernWoodsandWater]

Cant say that I have

[@bradsebren8096]

can you help me with a pairing problem between my atn 4k pro

[@SouthernWoodsandWater]

What are you pairing with?

[@bradsebren8096]

@@SouthernWoodsandWater samsung 10e

[@bradsebren8096]

Every time I open the obsidian app it turns the wifi off in my scope when I try to connect. Sometimes it goes back to the wifi in my phone

[@bradsebren8096]

Sorry Galaxy S10

[@bradsebren8096]

Thanks for the video. I watched it 7 months ago, but had forgotten most of the information. However while appreciate the video, it didn't address my specific problem. Maybe Dan at DSN Outfitters can help me, or ATN.

[@elishajones9955]

Hello I have the Thor 4 hd thermal my after zeroing my scope the reticle are way off center its really bothering me any advice would be appreciated?

[@stevebzz839]

if you turn it off and turn it back on it should reset to the middle, did you dsave your settings and export to a sd card?

[@davidpruitt9693]

I just ordered the 4K 3-14, great tips for this scope. What is a decent electronic call (for coyotes) that won't break the bank ??

[@SouthernWoodsandWater]

CS24C from foxpro is around 399

[@davidpruitt9693]

OK, I will check it out, thanks !!

[@rustyshackelford3345]

Phone and a cheap Bluetooth speaker

[@TAGDOUTcom]

I do not own a thermal at this time. I have been researching them and would like to know your thoughts on the difference between the Thor4 lens choices and what size lens you prefer? Do you have a video on the difference in lens choices? If so could you send a link? Thanks for your time, enjoy your channel. Thanks Mike

[@SouthernWoodsandWater]

I can make a video on the different lenses in the future. The lens size is dependent upon magnification and vise versa... What type of terrain do you hunt?

[@TAGDOUTcom]

Open crop fields of Ohio. Primary target will be yotes out to 800yds, but would not take a shot over 200yds with AR .223 and plan on doing a SBR 300 blkout build suppressed.

[@SouthernWoodsandWater]

I run the 640 2.5-25. Great scope for that type of terrain

[@aass-q6k]

i run a sandisk ultra 64 gig no problems

[@idkwhattomakemyname101]

After shooting about 30rd out of me rifle the sight clarity got super off like when you’re watching a movie through a VCR but with the contrast all the way up. Almost as if it’s receiving too much light and even with the extension added to shroud the light it still does it and I tried to see if it was only during the day but it does the same thing in might vision mode at night. Did I break this sight somehow or is it fixable?

[@SouthernWoodsandWater]

Sounds like something has failed in the objective

[@georgebouncer3233]

Hi I got New ATN 4K Battery wont Charge e-mailed them no response Any Help? Thank You In Advance

[@BobbySusenbach]

My new atn thor 4 wont turn on. When it arrived I did the firmware update and it seemed to work fine for a couple days and then I tried to turn it in nothing happens. It clicks when I hold the power button down for 15sec but still doesn't turn on. If I plug it up to charger still nothing happens. Any suggestions? Thank you for your time.

[@SouthernWoodsandWater]

Is the charger firmly seated?

[@davidlynch4437]

Hi I've got a request I will like to see a video on a full set up on a abl 1500 input like setting speed and scope hight and other info I know all rifles are different but it the basic info will help I've done mine and it still ain't 100 percent . Zero at 100 shot using the the ffp recital profile and tryed to aim with the green dot on cross at 200yards and it shot almost on cross and 300yards it was in-between the dot and cross any help with that will be good

[@kaden7298]

How do I fix compass calibration?

[@gaelewis6623]

How do you charge scope in the Field cause it doesn't have replaceable batteries?

[@SouthernWoodsandWater]

They are rechargeable. 16hr life... Plan accordingly.

[@gaelewis6623]

@@SouthernWoodsandWater what I mean if your hunting and batteries go down how you recharge in the feild

[@SouthernWoodsandWater]

External battery pack

[@pcpairgunner1854]

4k pro 3-14 - night vision is working at 10 yards - past that it is just white/black - infra-red illuminator is working and tried adjusting that and that is not the issue - any clue please

[@SouthernWoodsandWater]

Is the illuminator properly aligned with the scope?

[@pcpairgunner1854]

@@SouthernWoodsandWater - I got it working - works really nice - great picture - thank you

[@teothegreat3587]

What do you do when the the scope freeze .. like u can’t turn it off and nothing works .. how to turn it off to reboot it??

[@lazykbarranchoutdoors]

Hold the power button down after like 15 seconds it will shut off

[@TAGDOUTcom]

As I was researching entry level thermals I did see a few negative comments about Thor4 not working and another where ATN was difficult to get ahold of to resolve manufacturing issues. Have you heard of such issues? All other comments seemed positive and a good product..

[@SouthernWoodsandWater]

Alot of people don't take the time to read the manual and they blame user error on ATN

[@DanHubbardjr-rb3ms]

I need help !!! My 4 k pro will not turn on

[@TheShmeebitdog]

I have an issue I have the ATN 4K buck hunter 3-14 and when I get passed 6x on the zoom looking at anything past 50 yards it gets extremely blurry no mater how I adjust the front focus adjustment The first time I took it out and sighted it in it did not have this issue the second time it’s started doing this idk if I messed with something in the settings or what I did any ideas I contacted ATN multiple times and they never get back to me with a response

[@KoshV]

What scope mount model you are using in this video ?

[@SouthernWoodsandWater]

I use the atn qd mount

[@dkrahn1349]

Thinking of getting ATN 4K Pro 5x20, I see a lot of mixed reviews, my main concern is the how well you can see 500+ meters out.

[@evoxis1058]

Not very well, its tough to tell size and even shape at 300 yards, (250? Meters?

[@dguadian]

At 7:48 you mention to turn off the Ballistics calculator when zeroing a weapon. I have zero'd my scope at 100 yds successfully. A few days later I zero'd my ABL for the first time, at 100 yards, soon after that I shot my rifle at 100 yds 5 times, didnt even touch the paper (8inx10in target). I lost my zero. First thing I did was to check the rings and mounts to be tight, they were. My next thought is that something occurred when I sighted my ABL, because before I shot, I pressed the Rangefinder button and gave me 100 yds. Any idea what could have happened? I would assume its something to do with your comment about turning off the calculator.

[@petebuffkin9067]

How do you clear a error read on the compass? I have already tried the gyro or 3 way set up. But still have the error feed at the top center.

[@brokenpencil57]

Updating the firmware, then manual compass calibration fixed mine. ATN walk-thru on KZbin helps not miss anything.

[@villanuevanorman7]

Hi. How do we restart the scope? Mine frozed after firmware update failure. TIA

[@SouthernWoodsandWater]

Hold down the power button for approximately 15 seconds. You'll hear it click

[@villanuevanorman7]

@@SouthernWoodsandWater got it thanks.

[@marksimpson4772]

I have problems with the ATN supplied IR light, is there a fix for this or do I need to install an after market IR light? Which one do you recommend?

[@SouthernWoodsandWater]

I would recommend replacing it with a sniper hog light to get the full potential out of the scope. I have a coyote cannon. Works excellent

[@marksimpson4772]

I’m looking for an IR light not the hog light, what do you recommend?

[@SouthernWoodsandWater]

The sniper hog 66lrx or the coyote cannon... Both are available with 850IR Leds

[@fathertimencUSA]

I use the Coyote Cannon on my Wraith HD works great you can see a long ways with the Coyote Cannon.

[@chanceheberling7557]

This is a good explanatory video. However, since you are making this video for first-time users it would have been useful for your audience to see what you see through the scope. Most people learn by sight/doing.

[@mrweeby1961]

I've been thinking about one of these, either 14 or 20x. Not knowing much about them I have a few questions. Is everything you see through the scope electronic (nothing etched in glass)? Is the zoom electronic, mechanical or a combo? Thinking about how grainy the zoom will look at high magnification, 14 vs 20x, would the 20x zoom be more clear at 14x magnification than the 14x zoom is at 14x? (14x is a good magnification but if 20x shows clearer at 14x it may be worth buying the 20x to get that clarity). I've seen video of these and at 200 yards they seem worthless at night without some powerful light to light up the target area. What kind of light, type/power wise, does it take to make these scopes work well at, say, 300/400 yards? Hope this isn't to much of a pain but since I can't just go test them I want as much info. as I can get. Thanks so much!

[@SouthernWoodsandWater]

Nothing is etched. Digital zoom. You will get some distortion at full zoom. Paired with a sniper hog IR light you'll be more than able to take a 300+ yd shot.

[@SouthernWoodsandWater]

I own several 3-14x. I have no first hand use with the 5-20. Either would be fine

[@brokenpencil57]

Near zoom should be considered as well else your field of view could be way too narrow and you can't find a moving target. Big diff between 3x and 5x in FOV.

[@FishHardGetLucky]

Hey there bud! Thanks for the video! Do you own the 4k Pro Day/Night? If you do.. How long have you had it? And what are the issues you’ve had with it? Do you know if ATN or any of their distributors have a military discount? Thanks a bunch!

[@chevota400]

How about this question: I have the cheaper LT model but the issue is the poi is so far off that my reticle is closer the corner of the screen than the center. Any idea how to fix that? I assume it would involve taking it apart and adjusting the guts but figure I'd ask around first.

[@SouthernWoodsandWater]

Usually from improper mounting of rings and bases

[@chevota400]

@@SouthernWoodsandWater I'm sure that happens to some but it's certainly not my issue. From what little I've found online people are just living with it, or returning it. The electronic levels in it are even further off which makes them completely useless. The roll level is the worst, it sits half way between level and it's max range when the scope is physically level. It's like they didn't even try to make it right so I guess it's just another example of chinese quality. Like most chinese crap I have to fix it before I can use it, hence my original question. Thanks for the reply though.

[@123joshmallett]

My screen almost seems to be going out? Ever seen this before? Almost looks like the screen filter sepia

[@jakemortenson3024]

My compass says error on the screen just bought and turned on. How do I get my compass working?

[@SouthernWoodsandWater]

Recalibrate it. Go outside away from structures and turn it slowly on all axis. Refer to owners manual

[@josiahhenson4550]

I can't see anything at night and the ir light is on full power, is that normal with the crappy stock light?

[@SouthernWoodsandWater]

Is the scope on night mode?

[@jeremyjensrud343]

I have a atn thor 4 2.5x25 and I have a issue with my abl not staying connected in the house works all the time and soon as I go outside and the first hunt I cannot get it to connect with Bluetooth and idea on the issue ?

[@SouthernWoodsandWater]

Replace the battery in the abl

[@jeremyjensrud343]

Southern Predator Tactics I have replaced battery multiple times I do notice that when the compass don’t work is when it will not connect to abl

[@Teleman01]

Anyone else having a compass issue where it shows SMF no matter what you do. Even if I'm away from electromagnetic stuff.

[@ronniewright9041]

I updated my thor4 and it won't image?

[@SouthernWoodsandWater]

Can you elaborate?

[@ronniewright9041]

@@SouthernWoodsandWater ,I updated the scope but it won't show an image?

[@ronniewright9041]

Can't see anything through the scope.

[@SouthernWoodsandWater]

Hold down the power button until you hear it click. Then turn it on

[@ronniewright9041]

@@SouthernWoodsandWater when I hold the power button, the scope comes on.

[@blakecarroll5257]

New 4K just did the 480 update and now I can’t get the comps to calibrate. And help would be great

[@madbroindustries]

Any updates?

[@SouthernWoodsandWater]

Go outside. Away from structures. Rotate on all axis slowly several times. It'll force a recal

[@timothyhelf6144]

Any idea on a frozen screen, can’t get it to turn off now

[@dennissarafinchan3513]

Hey I had the same issue an it won’t turn off did you ever fix this?

[@UntamedOutlooks]

Hold the power button for 25 or until it turns off ,give it 5 sec click the power button it should then turn on

[@justinnlion163]

Got a new xsight pro 5 x20 I'm getting a white screen up still can see image through it but nothing els

[@samuelmilazzo724]

Same with me dude what’s the deal ?

[@SouthernWoodsandWater]

Do the process in the video. The entire process

[@RichardBrianFaithWalkers]

How to get rid of grainy pixels, even with auto pixel repair?

[@SouthernWoodsandWater]

Adjust your contrast and other settings in the menu. The users manual explains

[@RichardBrianFaithWalkers]

@@SouthernWoodsandWater Already did that. Set to high.

[@patmoore4229]

So I lost my charging cord and i have a c-type cord. Is there supposed to be a battery light on the screen when charging?

[@SouthernWoodsandWater]

The battery icon will show a lightning bolt

[@patmoore4229]

@@SouthernWoodsandWater I am not getting a lighting bolt at all. I even changed chargers and still nothing. What else could be wrong?

[@SouthernWoodsandWater]

Is the charger firmly seated?

[@patmoore4229]

@@SouthernWoodsandWater yes it is. unplugged and plugged back in a couple times.

[@SouthernWoodsandWater]

Have you verified that the wall adapter is working?

[@TAGDOUTcom]

Is there a way to turn off crosshairs and other info on screen to just film with the Thor 4?

[@SouthernWoodsandWater]

No sir

[@MrBowmanmt]

hope you can help, Just got my new 4k pro last week , everything has been fine until this mornings hunt. The problem is when I record and playback there is no date or crosshairs. I have the correct firmware and did a factory reset. still the issue is there

[@SouthernWoodsandWater]

Need to set your FPS to 60 or below

[@MrBowmanmt]

@@SouthernWoodsandWater trying right now, will get5 right back. thanks

[@MrBowmanmt]

ok, so I had it set on the 60, now I bumped it up to 120, the reticle works during nite mode playback but not in day mode, I now will try bumping it down to 60. get right back to u.

[@MrBowmanmt]

@@SouthernWoodsandWater i replied the wrong way, anyways at the 120 it will show playback reticle on night mode only, not day, I bumped it down to 60, and now works both ways. Thanks so much

[@peewee007654321]

Hiya, I wanted to use my phone to pest control with ( phone mounted on rifle) however there’s a significant delay between my 4K pro and phone which makes it useless for this. Is there any way to make the Wi-Fi connection lag free?

[@SouthernWoodsandWater]

Nope