Automatically DM someone who comments on your Instagram post with Manychat! *full tutorial*

[@denisebayron44]

Why did it take me 300 years to find this info? Thank you! Your channel is golden!

[@StephanieKase]

So glad you're here, Denise!! Let me know if you have specific questions! 💛

[@livingwellwithmandy]

me too! But is it still free?

[@livingwellwithmandy]

is it still free? I have a free trial but after 14 days it's 15.00 a month@@StephanieKase

[@livingwellwithmandy]

I just signed up for this and now my IG is not working!!! I am panicking

[@charlottebillions]

Me too

[@asiliglamcooks]

Whew! This is the most useful video I've watched all year. I have been WONDERING how they did this lol so useful! just launched an automation and it works flawlessly, thank youuuu

[@StephanieKase]

Ahh!!! That's awesome!! Way to go!

[@MarieDuffy-kr8ue]

your voice is so easy to listen to , so well spoken.. some videos others put up are painful!

[@StephanieKase]

Haha I'm glad you enjoyed it!

[@LatriceR]

Thank You I've been searching for this for months and you are the first that actually gives the information

[@StephanieKase]

Glad you found this channel!!

[@makelifemarvelous]

This is hands down THE BEST video out there on ManyChat! You answered exactly what I needed to know and made it so simple. I just created my first flow! Thank you SO much, will definitely be following your blog from now on! I was pulling my hair out yesterday trying to research and I'm so thankful I came across your blog post and this video.

[@StephanieKase]

Hi!! I'm so happy you're here!! We've got lots of content creation tutorials on the channel, but if you are looking for something specific, just let me know!!

[@kelseyw9241]

Hi! If you “boost” your post or reel in Instagram, does the ad still work with the automatic comment messaging, or does that work differently? Thanks for the information! ❤️

[@StephanieKase]

Yes Manychat works on paid ads! Steph tested this when she was doing ads and using reels we had posted with Manychat to run ads to. She recommends going into Ads Manager & setting that up (by selecting the post) instead of boosting, because then you also have control of WHO you are boosting it to!

[@isaacpohlman]

Thanks for this Stephanie! Is there a setting that I would need to select for the automation to also "like" the comment from the person who's leaving the comment?

[@StephanieKase]

I believe it's possible on FB but not sure about IG!

[@rebeccarussell1832]

You always have the answers I need. Thank you Stephanie x

[@StephanieKase]

Thanks for watching!! New mc templates coming next week!! 🤩

[@JonThurlowChannel]

Thanks for this helpful video! From what I can tell, the only way to create an automation with ManyChat's free version is to use an already published post or reel in IG. Setting the automation up for the "next post/reel" is only available for PRO users. Do you know of a work around? It just doesn't make sense to have to publish the post/reel first, and then immediately scramble to create the automation so that people to don't start commenting the keyword before the automation is activated. Hopefully I'm missing something here!

[@StephanieKase]

I do not believe there is a work around! But, you can go ahead and set up the draft of the automation to have ready. Then, post your reel & publish the draft at roughly the same time! It's a little tedious, but we have done it before!

[@upthegainsmoney]

This is great. How does it work when someone comments but their profile is private so you wouldn’t be able to DM them without following?

[@jstudiopro1]

Thanks for explaining. I have a Question: How does Instagram policies address this? Do they flag your account for automation services? Have you had any trouble?

[@StephanieKase]

Not at all! Manychat is an IG approved program!! In fact, it can boost your engagement!

[@jstudiopro1]

@@StephanieKase thanks. I'll give it a try once i launch my products

[@thewanderingcardinal]

Thank you! I watched this video, set up my account, and published the automation in the same day. You got a new subscriber ❤

[@StephanieKase]

That's awesome!! Happy you're here!!

[@nataliecarr140]

Thank you darling girl! I was so frustrated on how this worked! Hugs!

[@StephanieKase]

Happy to help!!

[@DIY.Deedee]

Sad face! This is now only a PRO plan option, I guess. BUT! I'm so glad I found this tutorial. Thanks so much for this information. There was a bit of a learning curve on how to connect my IG to my Page (Facebook really doesn't make it easy deciphering how to connect things... I had to try multiple ways to get them to connect, because I would get error messages on pages that would have simply solved the problem!). Glad I got things figured out with your tutorial! 😊

[@StephanieKase]

So glad this helped!! Hope you love using Manychat!!

[@Ivytheterrible]

Why do my icon show Facebook but not instagram I want this automation for instagram

[@StephanieKase]

Manychat syncs to FB first and then to IG! But you have to have FB to use it!

[@zena.corner]

Can I connect people to my KZbin link. For example if my full video or recipe on KZbin so can I send KZbin link or should it be website link?

[@StephanieKase]

Yes, you can send KZbin links!

[@FoodieGirlDiya-l3c]

Woww! This is so useful. but why is manyChat not showing up for reels/posts which had collaborator tags?

[@StephanieKase]

Good question! I'm not sure - try reaching out to Manychat!

[@FoodieGirlDiya-l3c]

Sure Thanks@@StephanieKase your video helped me alot😍🙂

[@abhiramvs6471]

Can we do this to a boosted post?

[@JackieKing-w9z]

I understand the setup portion but if I’m setting a response up for every post or reel how do I setup the link they are sent? The link will be reel or post specific each time. Not sure how to set that up.

[@StephanieKase]

You will need a new automation for each unique reply you want to send!

[@iamvyfelicia]

Thank you for sharing this! I'm going to try it today.

[@StephanieKase]

Yay!! It's the best!

[@meganwheeler441]

I'm having trouble setting up more than one trigger. Is it possible to do that? When I try to add a new trigger, and add a new link, it still links back to the trigger above it. Thanks for any help. Your videos are great!

[@StephanieKase]

When creating separate delivery messages (with different links), you'll need to create an entirely new automation!

[@BR-vn1ub]

How do you link a pdf to it and keep the email to grow your email list?

[@StephanieKase]

You will use a landing page to opt-in to your freebie! This video will help! kzbin.info/www/bejne/eKWke4BoqKujpq8

[@deutsch_mit_verenita]

Thank you so much! Just did it everything step by steps and works great! I am happy to see the results soon! Thank you!

[@StephanieKase]

Yay!! Hope it works in a huge way!!

[@maheshprajapat3555]

Hello dear ,there is an limit of 1000 contact or auto reply in the many chat in free version, how can I solve this because in free version there is and 15 days trial.

[@zakiroyhan]

Thank you so much for this information stephanie! I'm still wondering if I put the trigger on my Instagram story will it still works? or should I upgrade to get All Publication features?

[@StephanieKase]

The free plan will work for DMs, not comment replies!

[@roses5075]

Hi Stephanie. Thank you so much for this useful video. this really helped me so mcuhhhh!!!!!! but please could you tell me how to remove the sentence that says "Automation powered by @manychat"??

[@roses5075]

also with the updated version i cant find where to choose 30 days for this to work and also how do i get it to reply to comments right away?

[@StephanieKase]

It should be an immediate reply unless you add a time delay! Try to remove the footer in your settings options. If it's not available, it might be a paid feature!

[@DanielleGonyea]

Thank you for walking us through this! HUGE question if you know the answer: every time it sends a link, that person gets put in our DMs. This means we have hundreds of DMs to scroll through on a daily basis (thousands if we don't check Instagram every day) looking for people that replied to the DM. Is there a way to ensure only people who messaged go to our DM, rather than automatically everyone that got the link sent to them by us?

[@StephanieKase]

Not that I know of!!

[@ErnestFreeland]

Does it capture email addresses too, in this automation? Can you add it if not?

[@StephanieKase]

Use the automation to send your opt-in link!

[@junl.6287]

Hello thank you so much for this tutorial! So i have encountered an Instagram account where I commented a word and they sent me the automation message, with a button to respond that I have followed them as instructed in the message in order to receive the recipe. For the sake of a test, I pressed it (without following), but it did not send me the recipe. When I followed and then press the button again, they sent out a new message with a link to the recipe. Is this also done through Manychat? Thank you so much!

[@StephanieKase]

Yes! This is a step-by-step automation.

[@kyleandcorina]

This was an easy to follow video, thanks so much!

[@StephanieKase]

Yay! Thanks for watching!

[@lynnwinter2643]

Do you have to be a business account to use the Dm automation?

[@StephanieKase]

I recommend using a creator account!

[@CarlaAbaincia]

Thanks for video!!! we have a specific post that runs an automation, however, some people don't get any replies/DMs after commenting the specific word needed. I'm not sure what's wrong. I checked our keywords and also added new ones to make sure.

[@StephanieKase]

I've heard this from someone else - if it's a DM automation, some accounts have a setting where they cannot receive DMs from people they don't follow (I think), which would prevent the automation from working!

[@anaisaexposito]

This also happened to me

[@eddiemunguia4813]

Hi! Do you know if this works for in-feed collab posts if only one of the accounts is connected to Manychat?

[@CreativeWealth-wl5yg]

I have been searching for this I hope I can figure out how to ensure it publishes to my reel since I am trying the free account can you do a video showing how it will work with publication using free account.

[@StephanieKase]

It works the same way, there's just a limit of 1,000 contacts!! Try using my template! stephaniekase.com/manychattemplateyt

[@thehumblehen]

Excellent video Stephanie, thanks so much for sharing! XX

[@StephanieKase]

Thanks for watching!!

[@radhaica]

hey, i would like to know is there a time frame that this automation stays in place ?

[@StephanieKase]

It's always on unless turned off, or, if you're using the free version, you hit your automation limit!

[@manvigarg4204]

Loved this video, thank you so much! I wanted to know if there's a limit to use free automations in ManyChat?

[@StephanieKase]

I think you only get a few free automations!

[@BunP.Estavillo]

Hi! Will this also work on FB?

[@StephanieKase]

With messenger, I think yes!

[@lexirabelofilms]

Do you know if this is possible to do with Tiktok comments as well?

[@StephanieKase]

It is not!

[@Mysandyskye]

Can you show us how to do a follow-up? For example, the trigger keyword sends them a freebie. But I want to send a second automated message if they send me another message.

[@StephanieKase]

In the first message, have them opt-in to your email list and add a specific tag! Then, follow up with an email! Engaged email subscribers is the goal!!

[@okkyrachmanda5368]

i did setup these flows ( comment on reels ) but i made an ads for this specific post. The autamation seems not working 😅

[@veronicablaylock7702]

I have two questions I can't figure out. I tried setting it up so they could click on the link to get a free pdf for home selling tips, but I can't figure out where to send the pdf link from. Google docs requires permission, and I don't know what else to use. 2nd question. I'm trying to set another one up so that I can gather an email address first, then send them a free Home Buyer's Guide. But, can't figure that out! ugh! I know! I'm needy! hahahah! But, if you have a free minute...I will love you forever. :)

[@StephanieKase]

For the PDF - I'd send them a link to an email submission form. Then, once they fill out the form, your email service provider can be set up to automatically send the email containing their freebie! Have you tried one of ours? Comment CLASS on this reel and see how we've set it up! instagram.com/p/CviNm5TJT4l/

[@MichelleNicholson-iu7kw]

Class

[@danielheinz5813]

Hi @Stephanie , any way to prevent multi messages if the trigger is triggered multiple times?

[@StephanieKase]

Hi, Daniel! Do you mean to the same user? I have not run into this issue! If you mean across different videos - one of the paid options on Manychat is to attach your automation to a specific post!

[@DanielleS-b2f]

Can I download this on my phone or does this have to be done on a computer ?

[@StephanieKase]

You can do it on a phone, but I find it easier on the computer!

[@JosetteLeBlanc]

This is super helpful! Thank you so much! I'd also love to know what camera you use for your videos? It looks fantastic! I seriously need to upgrade my camera. :) Thanks in advance!

[@StephanieKase]

Here's a video about my filming setup! kzbin.info/www/bejne/g57PooqhiLKKiKs

[@JosetteLeBlanc]

Oooh thank you!

[@nikleepc]

Do you need separate automation if the link will be different for each post or reel, or is there a way to pull the URL in any way for that specific post or reel?

[@StephanieKase]

If your delivery message & link differ at all - make a new automation! If it's the same, you can create different triggers and specific posts within one single automation.

[@nikleepc]

Thank you! @@StephanieKase

[@Jhl9191]

Is this allowed within the instagram TOS?

[@StephanieKase]

yep! IG approved!

[@sarahwahhab4210]

Thank you for your video! I have been using this Manychat automation to share links with my audience via DM for about a month now and it's been a game changer for driving more traffic to my links and offers. However, I am curious if there is a way to "follow up" or send a new message "blast" to the same group of people who previously opted in to an automation and received a certain link. For example, I had one automation that shared a podcast episode, and I would like to address those who listened to the episode to let them know that Part 2 dropped this week. IS that possible? Like, can I address that same group of people again in real time somehow? Would love a video on this!

[@StephanieKase]

Here's what I would do! When you send your initial link, have them "opt-in" to your list. On the back end, create a tag for that group. Then, you can send an email to that specific group!

[@mimico5138]

What about after that, like following up after 24 hours or so?

[@StephanieKase]

You can create a step-by-step automation that continues as long as the user is interacting via clicks/responses! If they do not respond for 24 hours, you cannot contact them again via MC.

[@DeveshKumar1983]

Can we DM affiliate link to interested customer or our affiliate website link can we add that using manychats ?

[@StephanieKase]

absolutely!

[@workyourashoff]

Thanks so much for this video, super helpful! Do you know if the automation works retroactively? Like if you choose a post will it go back and send the auto DM's or does it only trigger on new comments after creating the flow? Thanks so much! :)

[@StephanieKase]

It depends on if you've selected all posts, specific post or next post for your automation! To make sure the automation is working for a past post, I would recommend selecting "specific post" and attaching the automation to it!

[@MandaMurhead]

Will it message people who have already commented on an old post in the past (when you select specific post) or just the new ones after you add the automation?

[@sarsorh]

can I make privet message on dm instead I write ?

[@FitRealtorMommy]

Is there a way to remove friends from these auto reply messages once I've set up?

[@StephanieKase]

Not that I know of!

[@MESkincare18]

I click the link but it’s only a subscribe option, please advise

[@StephanieKase]

Hi! Are you trying to access the Manychat template? If so, the Manychat template is available if you subscribe to our email list 🫶🏼 If you're trying to sign up for Manychat - you do have to sign up for a plan, but there is a free option!

[@HannahDawson]

Thank you so much! I just signed up for your free class!

[@StephanieKase]

YAY!! Let me know what you think!!

[@caitlynlutzfragrancearise558]

Has the manychat website changed since you posted this? I'm trying to follow step by step and I'm not seeing things.

[@StephanieKase]

This video is more up to date! kzbin.info/www/bejne/h4O3gGV3mrR4mq8

[@marielynrosana7163]

Hi, Im just wondering if it's possible to set this kind of automation when someone like my post instead of comments?

[@StephanieKase]

Sorry, it has to be a comment trigger!

[@marielynrosana7163]

@@StephanieKase no other option when followers like my post instead?

[@marielynrosana7163]

@@StephanieKase btw, your videos are easy to follow! i love it

[@kendahlyanez]

My trigger won't let me publish it, I am on the free version is there a reason?

[@ncav36]

Same! Says free but no matter what I click, it says adding a comment trigger is only an option with pro account.

[@marthaozzy]

@@ncav36 Same here! Did you figure out how to fix it? Thanks.

[@christenmencaccini2314]

Hi Stephanie, I am trying to follow along but when I hit the automation, it doesn't have a blue box that says new flow, just a box that says new automation? can you help me with what I am doing wrong?

[@StephanieKase]

If you're using the template linked below the video, the flow is already created for you!

[@AtefehIrn]

Hi how can we check that people have follow us and then send the atumatic text in manychat for Instagram post?

[@StephanieKase]

Users MUST comment your trigger word or DM you your trigger word in order to start your manychat automation. Following you will not trigger the automation!

[@FaithEducation]

Thank you for sharing this valuable information. I am going to try it now.

[@StephanieKase]

Yay! Let me know how it goes!

[@FaithEducation]

@@StephanieKase I can log in with my Facebook account, however, it cannot be connected to my IG. There is a pop-up window to show "error". This can show I have already logged in, but I am not allowed to connect my IG to my Manychat account. Anything wrong during log in? Thank you.

[@FaithEducation]

Once I try to connect my IG. The pop up window shows the following. "error_type": "OAuthException", "code": 400, "error_message": "Your activity off Meta technologies is currently turned off." }

[@meredithmurphystremel768]

Hi! I am not seeing the message people who leave a comment template. Has ManyChat changed? Is it only available in the paid version? Thanks

[@StephanieKase]

The free option only works for DM automations (rather than comments). Try this video! kzbin.info/www/bejne/imLbYmdsp92MqcU

[@meredithmurphystremel768]

Thank you!

[@coachbrinegetyafine]

Not owrking for me. I can set everyhting up and even test it and it works. But the moment someone comments under my post it doesnt work

[@jordank4091]

Thank you! this video was very helpful. I recently started using instagram for my business and I'm still learning all the ins and outs and how to automate it as much as possible.

[@StephanieKase]

Automating your workflows is a game changer!! Let me know if you have questions!

[@shwethanayak2204]

Hi I’ve been searching in lot of videos but I am not getting how to add multiple links of a product when someone asks for a link the comment section I am not aware of how to add this products links in that send message button

[@StephanieKase]

I recommend different trigger words to send different links!

[@bhardwaj1238]

Thankyou for the video, but I’m not able to use the template it states that Instagram comments is a pro feature. Could you help me with this?

[@StephanieKase]

Triggering an automation with a comment is a paid feature, but you could switch to the DM option for free!

[@B.Christine_W222]

How do you use manychat with scheduled post ?

[@StephanieKase]

We post all of our IG content manually! We schedule our content put someone on our team physically posts it.

[@JKAlejandro]

Awesome video, does this work for advertisements as well when you comment? or is it only for regular posts

[@StephanieKase]

I'm actually not sure! I would check with Manychat support!

[@JKAlejandro]

@@StephanieKase Hey I tried it out and it works for advertisements aswell 🙌

[@mystiquetechsolutions]

Hi, I intend to use it to run ad for those who comment the word in my dm. Did you use the free version

[@JKAlejandro]

Hey😄I used premium, i am not sure if the free version works for this if i gotta be honest but i was using premium already. You can find out I think by looking at the manychat settings in the bot you are building (all the features that need premium have that written next to it) @@mystiquetechsolutions

[@nishant84741]

Thank you! It's really helpful.😊

[@StephanieKase]

Thanks for watching!!

[@deegreene4296]

Thanks girl! Much success!! You just gained a follower 😊

[@StephanieKase]

Hi, Dee!!

[@Gregorytheaffiliate]

Stephanie...I have a question. I set up a Flow to respond to a comment and added a DM. I entered my text and a link to my Funnel. When I open that link, IG has stripped away the last part of the URL that takes someone to my funnel. Any suggestions on what is wrong?

[@StephanieKase]

So, the link is correct in your MC template, but incorrect when you test it in the app? That seems odd! Try creating a new automation!

[@MzLanae86]

Great vid!! New subscriber. Im so excited to do this to share my Black Friday deals!

[@StephanieKase]

Same!! Ah!! Can't wait to see what you come up with!

[@cella0905]

What about FB, can you use this for FB comments?

[@StephanieKase]

I'm not sure!

[@vinnyqua]

I don't have the flow section in my account. I have the pro version. Why don't I have the flow section?

[@chihyusmith]

Thanks for the tutorial. Very helpful. It seems to me the automatic DM works best if you only plan to send the same link to anyone who commented on your post every time. What if I need to send a different link each time, depending on the post? How would you go around this? Thanks so much.

[@StephanieKase]

In that case, I would create a single website page with different link options the user can choose from!

[@StephanieKase]

Or, have different automations with different trigger words!

[@Fathima-m5s]

Just a doubt. If the people who commented have a private account, how do we sent messages to them?

[@JakeWeissman-d9j]

Is it possible to have the automation message users who left comments before the automation was setup? Or only for new comments?

[@StephanieKase]

Only for new comments!

[@jennbquilts]

My Manychat page doesn't have the same prompts as yours. Could it be different since you posted this video?

[@StephanieKase]

Might be the difference in the free vs. paid version!

[@CrystalFernandez-z3w]

Does this also work for ads?

[@StephanieKase]

I'm not sure - it might be better to consult Manychat!

[@TheeEricaMcClain]

Business accounts only for this feature?

[@StephanieKase]

Works with creator accounts, too!

[@Iamalisonhartley]

Hey, I need help please,I set up my automation. Worked first time, but hasn’t worked since. I deleted and did it again still no luck. Thought it maybe because I was using the FREE so upgraded to pro. Checked that I was connected and I am, and that the trigger is turned on. But still not working 😢

[@StephanieKase]

Did it only work one time or multiple times on a single post? Have you selected a different post in your subsequent automations?

[@donatodesigns]

Do you know if this works with any type Ig account or does it need to be a business account? Also will this work if there is a collaborator on the reel?

[@StephanieKase]

I believe it will work on any account, but I recommend having a creator account! Not sure about how it works with collaborators, though!

[@thedecolonialcentre]

Is this feature still available? We can't find it unfortunately

[@StephanieKase]

Yes it is! Sign up for the free plan and use my tempalte! stephaniekase.com/manychattemplate

[@shaifalityagi9281]

Is it mandatory to login via facebook?? As it does not give any other option.

[@StephanieKase]

Yes, it is!

[@sunshine_rain_]

It's a really very useful video I always wonder how people are doing this , i thought there might be an api but now I understand this is a tool

[@StephanieKase]

It's the best!

[@morganthemidwestlady]

I can't figure out how to have this feature without paying the pro plan, anyone else?

[@StephanieKase]

You'll have to use the DM option!

[@paperquit]

Hey, i am unable to create more then 4 automation. Why is it happening and if the reason is free plan so please tell me that the pro plan has the unlimited automation or it also has any kind of limit?

[@StephanieKase]

You can only have a few active at a time with the free plan! The pro plan has unlimited automations! 🎉

[@percice1]

How do you capture emails?

[@StephanieKase]

When you create the automation, send the user an opt-in form. They can subscribe to your list in exchange for your freebie!

[@aznahhajji5538]

Does the free plan has any limitation on how many people can comment or get the message from many chat

[@StephanieKase]

The actual automation limit is really high for the free plan! It will limit how you can trigger the automation - I believe the free version only offers a DM option.

[@nathaliefranzini-hidalgo9658]

So can you use the same trigger word for different posts without them getting sent links for everything? I see people always use the word “Link”, but if they use that for every post, wouldn’t it send them every product they used that trigger word for?

[@StephanieKase]

It's possible that they are turning off old automations before turning on new ones so that the old messages do not fire! We use the same trigger word a lot, but the delivery message for that word is always the same!

[@publicspeakingconsultant]

Thanks for sharing. If a hater sends a negative comment, he/she will also receive a DM ?

[@StephanieKase]

if the manychat is triggered by commenting a kay word, they would only get a reply if they included your key word in their comment!

[@raztuvia787]

is it possible on tiktok?

[@StephanieKase]

It is not!

[@mave5428]

So glad I discovered this. new subscriber thank you, will it consider the first post even if it come from a Dm collab reels off another feed? Will it identify it as a first post? Also some of the format changed since you uploaded this video so , my platform looks different - I'm still able to follow along but just thought to let you know, I'm going to give it a try on a campaign tomorrow but want to make sure it will be working ok

[@StephanieKase]

Yesterday's updated video might be more helpful! kzbin.info/www/bejne/imLbYmdsp92MqcU

[@gracesalsedo-castillo7748]

This is great! Thankyou!

[@StephanieKase]

Thanks for watching! Let me know if you have questions!

[@jesstechspice]

Super Helpful video, Stephanie!

[@StephanieKase]

thanks for watching!!

[@laalulu]

Can you connect your Manychat account to several instagram account? or is ti just for one?

[@StephanieKase]

Good question! It has to be setup through Facebook, so I would assume you can only link it to one account!

[@StephanieKase]

You might want to ask their support!

[@aDotsHobby]

Thanks for sharing! Exactly what I was looking for!

[@StephanieKase]

Yay!! Happy to help!

[@karaaalynnn]

How do you bypass Facebook when signing up? I don't use Facebook..

[@StephanieKase]

You will need a Facebook account!

[@Feb141981]

thank you - very helpful!

[@StephanieKase]

Thanks for watching!!

[@bossbabefawn]

Finally a how to and step by step I can follow! Wahoo! Thank you

[@StephanieKase]

Yay!! Happy you're here!!