Avaya J-Series Phones User Tutorial (J169)

[@Stormbash]

For those that are trying to add an extension number (quick contact) to the phones home screen. You can do this on the phone itself (as well as the software on your computer). First you need to go into your contacts (picture of man button), then find the person within your contacts you want to have on your phones home screen (or make a new contact if they are not already in there) and turn them into a quick contact by pressing "Details" then "+Contact". They will now be a quick contact. Go back to the very start home screen and hold down the button where you want their name to go and press "Add" then "contact", then you will notice the person you just made a quick contact will now be an available option you can select. I hope this helps others as none of the instructions I found online or KZbin told anyone this.

[@maciej34]

is it possible on the avaya 9508/9608 phone (quick contact) If you know, tell me how?

[@Stormbash]

@@maciej34 Im not sure. I don't have those models. Can't you just try it and see if it works or not?

[@maciej34]

is it possible to find out log in to the avaya phone to log in to the administration in Burton home

[@Stormbash]

@@maciej34 Burton home? Im sorry I cant help. I suggest trying to google the phone model ID to try and find the manual and read through the manual.

[@eleonoradevi4064]

How to set up the phone? Thank you!

[@superboomerbaby]

Is the Avaya accessible for blind and visually impaired? Can you use keyboard shortcuts to navigate it?

[@bigbobbyc718]

I just recently changed out a 9408 digital set to a J169 Set, the customer used the directory and next button which enables users to search within the PBX for end users. I noticed that the SIP phones within the programming do not offer these buttons anymore. I know that you can add contacts and search there but we are in a hybrid of digital and SIP phones. Any ideas or work arounds? Thnaks,

[@israelminds2596]

I have a J169 and when an outbound caller or internal ext tries to leave a voicemail to this extension, the voicemail greeting does not play and instead itll say "welcome to avaya ip office please enter ext and pound key" how can i fix this? I think its taking me to our DID for remote voicemail access instead of stating the users greeting.

[@gobofraggel7383]

Very informative. Gracias amigo

[@mikemason4107]

Hi, I notice that when you hit the 'Transfer' button on a Call, it goes straight to Dialtone. Our SIP phones give us another popup that gives the option of using Contacts or Recents list for the transfer. I do NOT want that popup (I just want it to be dialtone like yours) do you know how to make it just give dialtone when Transfer is pressed (We run Avaya Communication Manager not IP office).

[@rameshwarpachange3339]

Hello..! Hope all is well with you. Could you please suggest me Avaya J179 is waiting for DHCP server I've use craft menu and done reset all values however same error showing..

[@PuI2ePLaYaZ]

Thank You!

[@martinramos3974]

How do I change/ update the time?

[@Twinningit]

How to add names for extension

[@Stormbash]

For those that are trying to add an extension number (quick contact) to the phones home screen. You can do this on the phone itself (as well as the software on your computer). First you need to go into your contacts (picture of man button), then find the person within your contacts you want to have on your phones home screen (or make a new contact if they are not already in there) and turn them into a quick contact by pressing "Details" then "+Contact". They will now be a quick contact. Go back to the very start home screen and hold down the button where you want their name to go and press "Add" then "contact", then you will notice the person you just made a quick contact will now be an available option you can select. I hope this helps others as none of the instructions I found online or KZbin told anyone this.

[@smillingtears9644]

Excellent thanks

[@noelohashirodriguez]

Is this j100 series phn on h323 mode or SIP for IPO?

[@joshpankey4888]

SIP

[@brookematthews4172]

How do you find the extensions?

[@Stormbash]

For those that are trying to add an extension number (quick contact) to the phones home screen. You can do this on the phone itself (as well as the software on your computer). First you need to go into your contacts (picture of man button), then find the person within your contacts you want to have on your phones home screen (or make a new contact if they are not already in there) and turn them into a quick contact by pressing "Details" then "+Contact". They will now be a quick contact. Go back to the very start home screen and hold down the button where you want their name to go and press "Add" then "contact", then you will notice the person you just made a quick contact will now be an available option you can select. I hope this helps others as none of the instructions I found online or KZbin told anyone this.