Avoid this WATER SOFTENER MISTAKE before it's too late!

[@water_estore]

This is the most common mistake made when a water softener malfunctions.

[@delmitchelmore1709]

Well on a unit that the back wash step is flushing the resin out of the unit. I noticed this so I throttled the water into the unit. this pretty much stopped the loss of resin but continued the backwash. What is your suggestion in the future?

[@morgantown150]

Hi Gary, thanks for your how to help. I have a ge pro elite and my outside line is frozen. But I got opened up after my brine tank filled up all the way. So is there a way I can drive the tank?

[@zchilli0808]

Gary, you are to the water treatment industry what I wish that I could be in my industry. I wish the passion had not started wearing out. I never cared as much about my water softening until watching you videos. You are a genuine pro.

[@water_estore]

Thank you for your very kind comments. Please share videos with friends and family as they might find them helpful too.

[@gigip.5709]

You did a real nice job restoring the house/fort. It's historical significance has tremendous value to American history. Great work!

[@water_estore]

Thanks

[@rexdecker280]

Our power went out last night for hours and all day the water pressure is low. I heard the softner running. CULLIGAN is closed. I watched your video and will bypass the unit. Thank you so much!

[@motaemiin5903]

BIG THANKS!! you saved my life!!!!! just moved in this home and second night this happened (water softer beeping and water keep dranning ) it was 1:30 am I couldn’t sleep in this situation!! Thank God I found you!!!! THANK YOU !!!!!!!!!!!

[@water_estore]

Glad to hear it helped. Please share with friends and family

[@ladybugz4839]

What is a regenerative mode? What is back washing? Why is it bad to go through a lot of water? Have you ever seen a twin tank salt bin combo? We have a set. We know the tank closest to the salt is the water softener but the other tank with it's own digital head we aren't sure what it might be

[@water_estore]

This video explains Regeneration kzbin.info/www/bejne/rYHLkJ9ra7SKha8 Back washing is where water flows through the tank in the reverse direction to flush out the dirt from the media inside the tank. Wasting water is bad because you are wasting precious resources and money. you likely have an iron, sulphur or tannin filter in addition to the water softener

[@susyomaba3152]

When i use regeneration should it keep water running or not. And when the water need to run during regen.

[@water_estore]

No you do not need to run water in house during regeneration.

[@Whymee24]

THANK YOU!! It's 4am and I can finally get some sleep now

[@water_estore]

Good night!

[@davedave2109]

Thanks for the video. Mine seems to be regenerating longer than usual? What do I look for and what could be the cause of this ?? Thanks for your information

[@water_estore]

I would check the settings to make sure they are correct.

[@kkhovey8539]

@@water_estore hi how do I know what to set my settings to. I'm not sure what my capacity should be in kg

[@michaelcalloway3679]

Hi Gary this is Mike I have a GE gxsh40v 00 water conditioner and it is not letting me reset the salt level it always says off what do I do

[@water_estore]

It sounds like it might be locked, did you check the manual?

[@sceurty]

Thanks for the great videos Gary. What about water outages, vs power outages? I shut off the water of my second home when I'm not there. But I have never unplugged the water softener. Can the system run dry during regen (I can't tell if suction to the brine tank is coming from a pump)? Should I unplug it and/or use the bypass when I shut the main water valve?

[@water_estore]

Great question! No you don't need to unplug the softener as since there is no water nothing will happen during regeneration. When the water is back on, just regenerate it manually.

[@frankl2291]

II have a Moen Flow auto water shut off installed in my main pipe. Recently, during the regen cycle, the Moen flow suspected a leak and shut off the water. I’l deal with Moen later. But my current concern is, what can occur to the water softener, when water is shut off to the unit during the regen cycle?

[@water_estore]

Great question. Nothing actually, i would just schedule a regeneration tonight to make sure you donèt run out of saft water. By the way you might want to check out my Water Softener Live Stream Q&A tonight at 7 PM Eastern Time here kzbin.info/www/bejne/emnNo2VteaaYock

[@user-oe5jl6dr3p]

Thank you for helping take the mystery out of the "Water Softener". I knew what it was supposed to do, but never really understood what was going on inside when something failed. I'am on my 2nd Waterboss unit and have found them trouble-free for many years. Now mine is acting up and your videos are very helpful. I had to find one small in size, over 30 years ago, that would fit in my crawl space, and have stuck with Waterboss since. Their site doesn't provide the details of the device operation that you do.......Great Job !!! I stumbled across your site while looking for help with my unit on KZbin. Thank you for your excellent knowledge and videos. I obviously have a salt issue, wrong type and overfilling :(( Will be in touch, many thanks again.

[@water_estore]

Thank you for your kind comments. Please share the videos with friends and family.

[@gordoncornish5477]

I have a Runcin F67Q1 water softener valve which is straightforward to connect and charge a resin tank with resin. The DC 12volt connection also no problem. How is the brine tank connected to the resin system for flushing? the F67Q1 valve has 3 ports : IN, OUT and DRAIN.

[@water_estore]

I am not familiar with the Runcin A67Q1, I suggest you ask them.

[@darlene19668]

We have springwell whole house filtration system and recently it showed error 6 when back washing but it went off...what do we do?

[@water_estore]

Not familiar with that product but I would unplug, wait 5 minutes and plug back in to let it reset. If all is ok afterwards, you're done. If not contact the manufacturer for service.

[@daves5445]

Love the info you provide! Question for you. Is there a need to install a 3 valve bypass if there isn't one presently in my plumbing for my water softener lines. Should purchasing a water softener with a bypass suffice? My lines are 3/4". Also, I was thinking of adding ball valves (FIP-MIP) to my threaded in and out lines coming out of the wall. Would you suggest teflon tape on the threads? Also, one (in) is facing straight and the other line (out) is facing down. Is that something that needs to be changed?

[@water_estore]

Water softeners with bypasses do suffice like this one waterestore.com/products/hum-deluxe-water-softener-30-000-grain. Yes Teflon tape and pipe dope

[@dondrogers58]

So in a vacation house I WiFi turn water value to house off. What would be best with the Marlo Unit. Just leave it on bypass all the time till we are at the house more frequently.

[@water_estore]

Sorry, I don't know what a Marlo unit is.

[@marcelecalnir9091]

Hi Gary after turning on to bypass the water stopped flowing, what to do next?

[@marcelecalnir9091]

Is my water softener working back to normal?

[@water_estore]

I need more information about what problem you were trying to solve by bypassing your water softener.

[@freddycampo7852]

Gary - How should I leave the Kenmore Elite water softener during vacation.

[@water_estore]

I would shut off the water to the whole house and just leave.

[@TerriRichardson-p5c]

Hi Gary, we have a hyperion elite water system. We noticed our water was coming out of the faucet really slow and we did regenerate several times but that did not help. We had to bypass the system. So do we call a plumber to see if there is a clog in the system?

[@water_estore]

You can check it out with the process in this video kzbin.info/www/bejne/qnS0gqufiZKtpcU

[@usp40guy5]

Hi Gary, I have a question about my brine tank water level. We just dumped out our brine tank and cleaned it thoroughly and replaced the brine well and valve and float assembly with brand new one. The control head on my water softener is exactly the same as the one in your video at 2:20. As the water level goes down during the Brine Draw phase, eventually the water level gets very low and I hear air and water sucking sound through the brine tube connector, but there's still 22 more minutes to go in that BD cycle and it's making that sucking air and water sound for the remainder of that cycle. The water level never gets any lower in the brine tank during that time. My question is do I have enough water in that brine tank? I have my hardness setting on 11 and a regeneration every 14 days. My water test said I have 1 PPM of iron, and 10 PPM of hardness.

[@water_estore]

It is normal to run out of water since this cycle is actually the brine draw/rinse so it does both brine and rinse once it runs out of brine.

[@emmanuelladrera5473]

Hi Gary! I have the Gold Kinetico water softener. One night, I noticed that water continuously flowed without stopping into drain. I added a bag of salt inside, but still water kept flowing. So I put it on bypass, but haven't used it for several months. Can I use it again? What should I do? It's so hard to open the bypass valve. I've tried everything, but still could not open it. Thanks!

[@water_estore]

Your water softener valve needs to be rebuilt. Try shutting off the water before the water softener, releasing the pressure by opening a faucet and then bypass.

[@Jakkal02]

I’ve been noticing dried fine salt in my shower floor and sinks. Also my water is not as hot as it should be. Is there an issue with my Softner?

[@water_estore]

Maybe and maybe not. I would have your treated water tested to see if it is hard.

[@kennethbueno1602]

Hi my puronics has a black beeds coming out of it and my faucet and i dont have water pressure what do i need to do let me know please thank you

[@water_estore]

Sorry to hear, this video will help you kzbin.info/www/bejne/qnS0gqufiZKtpcU

[@thanksyoutubefortakingmyhandle]

How do I turn it on? It was running for 15 years and the past few months it will not turn on

[@water_estore]

If the display is blank, this video will help kzbin.info/www/bejne/e2bOo6mderxgp5I

[@danhaskins5359]

I have a water softener and the panel says call on it if I push a button the call goes away but comes back up after a short period of time the valve looks like a clack valve with the red arrow flow nobs

[@water_estore]

Yes, someone programmed that in so you would call them once a year for a service call you likely don't need. We never use that. I would just ignore it.

[@catherinerhodes7505]

I have a 2016 NOVO 485HE High Efficiency Water softener. We moved into our home a few months ago. I ran a manual regeneration again today becasue the last one was about July 11th. The water meter is showing that we still have a lot left, same as to be used. Almost like it is not softening the water. I can tell when I shower that the water softener is not working. My parents have one and live in same community.... Something wrong, I can't get the water to soften. Help! I have the water hardiness set on 14 grains. I have gone more and less, nothing helps. I checked the bypass it is in the proper position to work.

[@water_estore]

Sorry to hear. When you manually ran the regeneration, did you hear water running to drain? It is at least 1/2 full of salt, correct?

[@catherinerhodes7505]

@@water_estore Yes, the manual says to fill with salt just above the water line. I did. Yes, I listened to the regeneration cycle and seemed to go through the who process. Yes, water was running through it. Definitely could hear that.

[@MrGERO157]

Hello, A lady is doing a French waterproofing in her basement, she wants to unintalll her Hague water softer, is there a special process to uninstall and re install back?

[@water_estore]

No, I would just cut the pipe and reattach it once done.

[@TheHappyJack.1]

Gary, I have an older 460i unit that was in a piece of property and was unplugged for a year. What do I need to do before starting it up?

[@water_estore]

That must be a very old water softener so I would follow the advice in this video kzbin.info/www/bejne/mWm0fIyoaKdjaKs Add a couple bags of salt, make sure there are a couple of gallons of water in the brine tank, wait a day for the water to absorb the salt and manually regenerate the softener. Regenerate again after a couple of days.

[@ogardel1515]

Hi. My water tech guy replaced the internal mechanism with computer for my salt water softner. I had my system since 2008. My water still feels hard and notice salt level has not gone down. doesnt seem like water is disolving the salt. What is your advise to resolve issue?

[@water_estore]

I would call him back to troubleshoot. This will help kzbin.info/www/bejne/gqOWm6x9nq-XeZI

[@derekmcquain8968]

Hello I have an old system it's like it has analog and gears no digital how do I maintaince it

[@water_estore]

It’s likely a Fleck 5600 water softener. I don’t make any videos for those

[@johngibbons7870]

Hi Gary, your videos are great, how do you get a smell out of well water, will softeners help with this problem. Thanks

[@MarkAntonuccio]

I have a Whrilpool Model WHES40 water softener. It's about 20 years old. I noticed the water keeps running, even when it is not in the recharge mode. So, of course, I unplugged it. The water kept running. I can tell because there is a pipe in the laundry room that discharges water when the water softener is in the recharge cycle. In this case, the water keeps running no mater what, whether the motor is on or off. Fortunately, I have a bypass valve independent of the water softener, and I can bypass the unit. The water has stopped. The recharge motor works. The display shows error 3. I assume the valve is stuck in the open position. Maybe I need to replace the switch? I think it is stuck in open position.

[@water_estore]

Water is leaking past the piston and seals. Time for a new water softener, I suggest you check out this one. waterestore.com/products/hum-deluxe-water-softener-30-000-grain

[@javierdiaz7952]

I have a whirlpool whes40 and I have trouble shooter everything I can but can’t figure out why it’s spraying out water during only regen where the drain line plastic meets the machine not the actual drain tube ?? Please help

[@water_estore]

Have you tried replacing the fitting? It may be cracked.

[@Dpower20]

Quick Question: should a water softener be draining throughout most of the regeneration cycle? I’m not sure if this is normal or if my water softener is malfunctioning. Also, what hardness setting is recommend for the Midland area? It looks like my unit is set to 27.

[@water_estore]

Yes, it drains for most of the cycle. This video explains the process kzbin.info/www/bejne/rYHLkJ9ra7SKha8 Midland hardness is typically about 15 gpg.

[@Steviewonderwhy]

I made a mistake showering while it was regen how do I fix can I do a manually regen again?

[@water_estore]

Yes, that would be best!

[@SkeptiSketch]

Hey, happened upon your channel as I was having issues with my iron filter. You are an excellent explainer and I was please you were right areountd the corner in MIdland (I'm in Orillia). Great channel!

[@AnthonyMorell-k3d]

Gary: Have two tanks. System is set to soften water too. . Regen was set for 12midnight every day. Have a "regen today " flashing on one of tanks. I guess regen is not working . Is that right?

[@water_estore]

Not necessarily, "regen today" just means that tonight at midnight it will regenerate.

[@feelathome77]

Hi Gary I would like to get in touch with you directly, I'm located 2.5 hours drive from you KW area. It's about my Culligan water softener and 4 stage drinking water filter.

[@water_estore]

I am at [e-mail]

[@gregorydauterman6541]

On a Water Boss softener, what does the power clean button do?

[@water_estore]

Good question! Forces the water softener to regenerate far more often to deep clean the media.

[@raytaylor3290]

Gary we have a water softener that appears to be not working. Screen is blank no power to it. Help!!!

[@water_estore]

This video should help kzbin.info/www/bejne/e2bOo6mderxgp5I

[@askgodforyou]

Thank you does water softener leak and slowly runs water in pipe hook up we’re you don’t know it’s leaking cause water bill suddenly went up and there’s no leaks in house and also how much water does it use compared to appliances thank you very helpfull vids

[@water_estore]

It sounds like you have an older water softener and the valve needs to be rebuilt

[@jyothsnamattigunta2778]

We are based on borewell which is 1250 ft where water levels are less and contains mud and other particles which blocks the taps if we on regeneration lot of water is going on. Can we retreat and use for daily cleaning activities because we r living in water scarcity area

[@water_estore]

no as waste water is very high in sodium.

[@jonilochheed3579]

We had a salt clog and through you instructions hopefully it's fixed so right now it's on manual regen. Can l use my shower or do l have to wait for 2 hours? Thank you so much

[@water_estore]

You can shower after the regeneration is complete, not during.

[@richkennedy444]

My water softener has been not used in years. It has no codes. And the filter is clean. It does have a clack water valve with bypass turned on. If I manually run it through the cycles it leaks when it goes to the fill cycle. And my question is does that mean that the tank has a restriction and it’s not allowing it to fill? I did take the valve out and make sure it is no debris.

[@water_estore]

not necessarily. It could just have a cracked part causing the leak.

[@peewee19652010]

Hi Gary, my friend has a Novo water softener and it hasn’t been used in a year. I cleaned out the salt tank and wiped out the sides too. 3 bags of salt where added. So it’s about 2/3 full, the water was turned on and the regeneration mode was set. It did it for about 1hr and 40 mins. But I didn’t hear any water flow or anything being pumped out the drain? Is there a step I’m missing ?

[@water_estore]

Is it bypassed?

[@TheHomeWithinSMac]

Hi there we have a Boss 900 water softener alarm went off and it is full of dark colored water. Who do we call, what should we do?

[@water_estore]

Sorry to hear. You can either call a local technician who is familiar with WaterBoss water softeners or try to troubleshoot it yourself with info from this video kzbin.info/www/bejne/kJWkYZR_ZtZlaNk

[@wendygreene682]

Do you have any suggestion of what might be wrong? I really appreciate any advice. Last night I have never heard it before it was really loud waking the neighbors then this morning the salt is at the bottom and the small amount of water is clear? Usually it’s cloudy water. Mine is water guard treatment system no buttons or controls or lights not sure if it has ever worked?

[@water_estore]

No sorry, I am not familiar with that system. I suggest you contact whomever you bought it from.

[@sharadjadhav4095]

Can you make a video for Aquasure water softener? I want to understand how many hours required after bypass to check or test water pressure?

[@water_estore]

No, I doubt that I ever will. Those are Big Box Store water softeners and I don't make videos for those since they are disposable.

[@du3223]

We just bought a cottage that has a Vigua Impression Series system. During the pre-purchase inspection in April all seemed to be working well and there was salt in the brine tank. The cottage has been unoccupied until we took possession this week. The salt in the brine tank was gone so we added two bags and ran a manual regeneration. Our water is very cloudy (haven’t tested the hardness yet) and it looks like water isn’t getting into the brine tank. There is a fill tube with a float. The float moves freely and seems to be resting in the down position but there is only a small amount of water (maybe an inch) at the bottom of the tube. There is water visible i. The clear tube that feeds the brine tank but it looks like it’s not filling. Any suggestions?

[@water_estore]

Watch it as you manually regenerate it. You should see water being added during the first or second cycle. The being slowly sucked out during the regeneration cycle. If it doesn’t, I suggest you follow the recommendations from this video. kzbin.info/www/bejne/lajWaWuIeJ5-j80si=WUw5DLKuzrPzF_gE

[@du3223]

Thanks I’ll give that a shot. Our system has two connected tanks each with its own digital control panel. Should we be initiating a regen on both in the same way at the same time?

[@eds.9934]

Hi Gary: Can any damage be done to my Clack Water Softner if I have a power outage, especially if it's in the middle of a regen cycle? Thanks! Ed

[@water_estore]

No it will not but I always suggest you plug your water softener into a surge suppressor to protect the circuit board.

[@John-rw2zf]

I have your WATER BOSS style bypass with the knob on top of the unit. The knob turns to the bypass position but doesn't divert the water. It continues to run water out the drain hose at full force. It ran for 8 hours before I turned off the water to my entire house. Can you tell me how to fix my bypass valve so I can turn the water back on to my house.

[@water_estore]

You would need to replace the bypass. We have them here waterestore.com/products/aquamaster-bypass-assembly-54512-ams-700-900-or-950

[@John-rw2zf]

@@water_estore Thank you for your quick response.

[@DHosa713]

Gary my man! I have a question. There's a hard freeze coming to my town. I have an apollotek equinox home water filtration and water softener system. Looks like it has the same valve as the one in your video. The one in the middle of the 3 to the right of the screen. What should I do to protect the tank from freezing and causing damage? It's a really big tank to try and insulate. I don't have any pipe insulation on my exposed pipes. So I'm contemplating on shutting off the water from the city valve and draining my pipes through all the faucets to prevent my pipes from bursting. Do I unplug the system and let the water drain out? Or do I leave it on and drain it? Is there a setting I have to configure to for something like this? Please help me out Gary. It's going to get down to around 15 degrees F.

[@water_estore]

Your best bet is to shut off the water and drain, this video shows you how kzbin.info/www/bejne/npywh3qMl9l0d5Y

[@DHosa713]

@@water_estore what's my second best bet? I'm only one skinny dude, and this tank is huge and super super heavy, supposedly this is the biggest tank on the market from what I read, I don't think I can handle tipping it over without dropping it, and the air compressor method is not possible for me, my plumber friend told me to just layer it in covers and blankets tightly, unplug it, and turn the main city water switch off, and drain out my faucets, I have been filling buckets and buckets of water to use while the water is shut off, does that help to empty the tank before I unplug it? This freeze will only last about 3 to 4 days , freezing mostly at night, Monday will be an all day frozen temps with rain and snow, I layered my tank with 3 layers of bed covers, tied a rope around the bottom of the tank over the covers so cold won't easily seep in from the bottom and put a blue tarp over it so the covers won't get wet, will this be sufficient?

[@ryans1090]

My rheem softener, at the end of the regen cycle, makes an insanely loud water rushing sound. Wakes me up all the time. It does stop though after a few minutes. Cant find much information on loud water rushing sound. Is this normal? Literally sounds like I have a major water leak in the house.

[@water_estore]

The back wash cycle is quite loud and yes, it does sound like water running quickly.

[@hoosierhikes2125]

Appreciate the videos. Why would a waterboss leak from the back of the piston assembly under the display panel? Even if I switch to bypass I get a trickle.

[@water_estore]

Not sure, did you try tightening the screws? I've had to do that before.

[@pengyblue]

where can I find the kit which connects the yoke to the copper pipe, the yoke in my water softener is too big , around 1.5 in wide? so I wanna connect it using PVC,

[@123midnite]

Hi Gary - if I want to water my garden with straight city water, is the bypass method the way to go, then I can just turn it back on after I'm done watering my garden? Thanks and I really love your videos! Very clear explanations!

[@water_estore]

Yes, you can certainly do it that way, just remember to take it off bypass when done.

[@HelloWorld-hb7yt]

while it regenerates, I do the bypass, will it hurt the system? thanks.

[@water_estore]

If you bypass during regeneration it will stop the regeneration but it won't damage anything.

[@HelloWorld-hb7yt]

@@water_estore Thank you, my question is if I bypass, do I have to disconnect the power? or just leave it on?

[@laurieshearwood8457]

What do you do if the salts were added to the tall cylinder in the large plastic tank with the water?

[@water_estore]

If you mean the brine well, about 3" in diameter with thefloat inside? You need to remove all of the salt, clean every thing out of the brine well and start over. Your water softener can easily flood the area in which it is installed when that happens.

[@tts7891]

Do you add water after cleaning everything out? Old culligan system

[@JasonEmmerson-g4z]

Can I bypass my water softener and then manually Regen it or would it not work properly

[@water_estore]

If you bypass thre water softener there will not be any water running through it to be able to regenerate.

[@user-tw3vy5ej6g]

Hello Gary, My water softener regenerates every 14 days. No Issues while using the water every day while the house is occupied. However, if I leave the house for more than a few days, when I return, the water is brownish in color. After running the water at the sink for several minutes, it clears up. I have a chlorine filter at the water softener but this does not appear to help mitigate the issue. The water softener is only 2 years old. Thoughts?

[@water_estore]

I would have the brown water tested to see what is making it brown

[@kennyplay5982]

My Ecopure water softener had running water out of a full tank. And water all around the electronic/mechanical controls!! I tried the bypass valve first, no luck, to much pressure. Then turned off main house water valve. Now, there's the pressure off, and can move softener bypass valve now. Water stopped. Took off control panel lid and water all up in there. Control panel all wet and Flashing!! I Didn't want to keep electric plugged in so I unplugged power.

[@water_estore]

You just need to find the leak and fix it.

[@knotweedkninja8539]

What if the bypass valve is stuck?

[@water_estore]

Then I suggest you replace it, we have them here waterestore.com/search?pf_pt_product_type=Parts&q=bypass

[@dumpsterdivingqponqueen9499]

Hope u still answer this vids comments . Well being curios when we bought house i messed around with softner and it made loud boom and all the orange resin all over my floor should i throw out this softner.

[@water_estore]

Sorry to hear. It depends what made the loud noise and where the resin leaked from but likley yes, you will need to replace it. We have replacement softeners here waterestore.com/search?pf_pt_product_type=System&pf_t_system_type=System+Type_Water+Softener&q=hum+water+softener&type=product

[@nancyflatoff8926]

so theres a white thin line cable hanging for the outside wall next to water softmer(i think its for timer)if the valves are in bypass is it also gpod to disconnect the power also..or not...dont really use it..i have water that when the water softner does a gen..the water pours down my roof from the gutters

[@water_estore]

If it's bypassed and you don't use it, yes, unplug it.

[@Peter-od7op]

Hi ty for all your info. My whirlpool whes30 has been regenerating last 3 nights in a row at 2 amlike programed. But its never done this much before. Any clue or is this normal maybe using more water hard for me to tell

[@water_estore]

Check to make sure a toilet isn’t leaking and allowing water to constantly flow to the drain.

[@WillSanchez1129]

My backwash does not stop running. How can I stop it?

[@water_estore]

Bypass it temporarily and then rebuild the valve kzbin.info/www/bejne/iJnZpKOIaLV0rZo

[@paigeking1713]

My water tastes too salty. We have an new Excalibur system. I can see water above the salt in the brine tank and our installer said that was fine.

[@water_estore]

Did they test the water before the installation and program your water softener to the correct settings? Usually those guys don't and that causes the problem.

[@tombotts2683]

Hi Gary, When I bought this house, which is twelve years old, it had and still has a water softener, which I've never had before. I don't know anything about it, except that I've had to put salt in a garbage can every month or so. For the past three months, it hasn't backwashed and I don't know why. Do you have any ideas?

[@water_estore]

I would follow the process in this video kzbin.info/www/bejne/gqOWm6x9nq-XeZI

[@fyrefalcyn]

Hi Gary, my system doesn't look like any of these. It's a very large putty colored tank. Started running every 55 seconds at 1:13 am, and it's now 2:56 am. I couldn't find the shut off valve so I turned off the water to the entire house. I wish Culligan would put out a short instruction sheet on how to turn off the system since it seems this is a common problem. :(

[@water_estore]

There should be a bypass where the plumbing attaches to the water softener here you can put it into bypass temporarily

[@rezkiz2930]

My tank filled up with water and I noticed the little black hose out the back of my house was running water continually so I bent it in half the stop the flow. I noticed the LED was giving me a code but I also noticed the recycle light was not working any ideas need help bad

[@water_estore]

you need to go through the steps in this troubleshooting video kzbin.info/www/bejne/gqOWm6x9nq-XeZI

[@jasneevbhullar3385]

My waterBose 900 water softener is taking too much salt. I go through a bag a salt every 15 days. No ones been able to fix it over the years... can you help?

[@Dragonball198]

Hi there question for you so i bought an aquasure softner system I totally missed the step on how to fill the softner tank I reset it and it says "error reset" what can I do? because it won't let me do anything

[@water_estore]

Sorry, not familiar with that brand. Did you contact whomever sold it to you?

[@loisperryministries873]

Why’s my water pressure low from my softener and water is cloudy

[@water_estore]

Check out the advice from this video kzbin.info/www/bejne/qnS0gqufiZKtpcU

[@atass6068]

Hi Gary, I recently had work performed on my well. They bypassed the water softener during repair to install a check valve. However, they left the softener in bypass. Any reason for this ? Apparently I have a leak down the line, but I feel the ongoing sediment will not be good for the overall plumbing in the meantime?

[@water_estore]

I would ask them but likely they just forgot to put it back on line after they finished their work. I see this all the time.

[@lindarebstock8422]

I unplugged it.yikes. i have the 440autotrol and its old but still works. How do i turn that or stop the flow with it?

[@water_estore]

You would need to finish the cycle, but I'm not sure hoiw you would do it with that one.

[@lindarebstock8422]

@@water_estore Thanks for replying but its ok. It did finally stop so i think I'm good. Yes, its an oldy but goody. 35years old Pretty much no one even knows how to work on it but thank you.

[@lindarebstock8422]

@@water_estore I think it did finish. Seems to be OK now

[@kevincowan4674]

When I run my water softener I'm finding less water pressure. When I turn off the valve to the incoming water into the system the water pressure is fine. I regenerated three times yesterday with a liquid that was told that cleans the mineral bead. Now my brine tank is almost full of water.

[@water_estore]

There is something wrong with your softener, check out this video for some ideas kzbin.info/www/bejne/kJrOnpyim8SHq5I

[@jeandean6192]

Why is my water Foam on top of it this morning. I added 3 bags of salt I could not get the filter thing off so I just left it but when I went down there today I open the container and there was water just to the top of the salt so I added 3 buckets am I supposed to do this

[@water_estore]

If it is working correctly no water needs to be added. If not, this video will help kzbin.info/www/bejne/gqOWm6x9nq-XeZI

[@buonoman100]

My Fleck7000xts leaks water out the drain line constantly whether in flow mode or bypass. It’s been doing this for quite a while...like over a year. The water seems to be soft. What’s causing this...,the unit is 6 years old and has never been serviced.

[@water_estore]

The valve needs to be rebuilt, water is leaking past the piston.

[@pwsiwhitegames5848]

Hi Gary. I watch a couple of homes for friends while they are away for the summer...AKA "snowbirds" and they are gone months not weeks. They each have a water softener in their homes and turn the main water valve off while they are gone. I have heard that there is the potential for bacteria growth inside the resin when they are not used for more than a few weeks. Leaving the water off to the home is important because of the damage that water can cause in a short period of time. So what is one to do? Any suggestions? One company representative said to install a by-pass but not sure how that would work.

[@water_estore]

I too would shut the water off while I was gone. If someone can stop by and regenerate the softener once a month would help.

[@bruceaffelt3592]

What is cause of flow restriction through softener? I recently had new bladder tank installed. Afterwards my water flow through softener was greatly reduced.

[@water_estore]

Sand or chlorine breaking down the media can cause the restriction. This video of mine might help kzbin.info/www/bejne/qnS0gqufiZKtpcU

[@rocchilynn1]

Water Softener Help. Looking for some help or suggestions for a Eco Water Softener. My water softener has been recharging/regenerating for several hours. The recharge is set to recharge/regenerate in the middle of the night. This morning when I opened my garage door I could hear it running, that was around 8:00 am and it's still running. I tried calling Eco Water Systems and also tried to google it but no help at all. I'm tempted to pull the power plug to stop it but I'm afraid of possibly causing damage. Not sure what to do or after watching your video how to by pass. So glad I watched your video before unplugging. Thanks. If you could tell me how to bypass and what's causing it to still regenerate I would be very thankful. The recharge is set for 2:00 am and it's now 12:30 pm and still going.

[@rocchilynn1]

I found the bypass and turned it off. I recently filled with salt after I realized I hadn't checked it in a while and it was down to the bottom and it was all sludge. I completed emptied the the sludge out and rinsed the tank and filled back with salt. I'm not sure where to go from here. The salt is at # 6 or 7. Not sure if the problem is a clogged line. what to do? Thanks in advance and thank you very much for the video about the bypass.

[@water_estore]

It sounds like either your motor failed or the piston is stuck. You will either need to have the valve rebuilt or the water softener replaced.

[@domingomercado3764]

Please need help, How can I prevent my water heater from being destroyed by my water softener. I replace a water heater 1.5 yrs ago and it's already bad. Please educate me...

[@water_estore]

Sorry to hear. I would need to see your water analysis to determine what is casuing this concern.

[@Atrain8688]

Thank you, Gary!

[@water_estore]

Thanks for watching. Please share with friends and family

[@thecalledout7]

I need a quick answer!

[@water_estore]

To what question?

[@delainawilliams9096]

I have a slow leak that seems to be coming from right under the bypass valve. I tried to bypass but the valves won't budge. Also, I have 2 towers. One has the red bypass valves (which I can bypass) and the other has the black valves, which is where the leak is but won't budge.

[@water_estore]

Sorry too difficult to help you this way. I would get a service call to fix.

[@delainawilliams9096]

@@water_estore Thanks. Was finally able to enable bypass but needed to replace the whole bypass valve.

[@water_estore]

@@delainawilliams9096 yes, I can see that happening. If you open and close the new bypass a couple of times a year it will not seize up or leak in the future.

[@linjohnson7236]

We unplugged the waterboss 700 which we know was incorrect. Now the softener will regenerate to 02 but won't move out of 02 & won't stop. we've by passed but when we take it out of by pass it won't move beyond. Now what?

[@water_estore]

It should be fine. Just keep an eye on it.

[@jyothsnamattigunta2778]

What happens if we don't on regeneration because we r living in water scarcity place

[@water_estore]

It will stop working if you don't regenerate.

[@danielmcgarry3116]

Hi, I have a Aquatrol 56SE Water Softener… Yesterday morning I woke up to it constantly running (stuck in the regenerating cycle) I bypassed the system…any suggestions should I try taking off bypass? It had an ERROR CODE “BD”

[@water_estore]

Either the motor has failed or the valve needs to be rebuilt. See kzbin.info/www/bejne/iJnZpKOIaLV0rZo

[@Shpan6066]

What is an FOB?

[@water_estore]

It’s a chemical free iron and sulphur filter that uses Birm as the media. We have them here waterestore.com/products/clack-fob-iron-water-filter-1-5-cubic-foot

[@chrisinuae1]

Thanks! However as a woman living alone, my only option was removing the fuse for the water! I had water spewing out everywhere at 1:30 am! I thought it was pouring rain outside and then realised the noise was coming from the basement. Went down only to get soaking wet! Thing is, I called for the same problem 3 weeks ago and it cost me 400 bucks to “fix it”. Am more than furious! Wish I could share the video jeee somehow to show u :(

[@water_estore]

Very sorry to hear. Hopefully after seeing this video you will understand that bypassing will shut off the water from the leak, if that is what it was, while still maintaining water to the house.

[@johnlam7550]

can you use the bypass valves everyday? I need to water my plants and sods?

[@water_estore]

Yes, that is exactly it’s purpose.

[@sherylrebudan4932]

hi gary i would just want to know what is wrong with my water softener if water just keeps on running for a long period of time but it doesnt fill up my tank... how do i fix this issue

[@water_estore]

You might have a pre fill water softener.kzbin.info/www/bejne/fZbHfqWrgcuLnrs

[@lesliesaavedra718]

I’ve turned the dial to brine rinse and I hear the water running but the dial won’t move to backwash . The running water eventually stops but the dial stays out on brine rinse. I e seen in your videos that dial should automatically turn to backwash.

[@water_estore]

Yes, it should go to the next cycle unless the motor is not working.

[@danielmoran1957]

My Water Softener, Rain Soft, is making a whiseling noise what could it be?

[@water_estore]

Not really sure, I also know very little about Rain Soft water softeners.

[@MrMehocom]

My backwash head is generating a consistent fine noise similar to gas leaking sound.. when I bypass it, the noise disappears completely after a few minutes.. I tried to clean the injectors but it didn’t help. The sound seems to be coming from the valve area.. it does back wash and filtering well I guess, it’s just the sound that I’m concerned about.. any idea what is that and what should I do?

[@water_estore]

Sorry, I don't know.

[@scooterlh78]

I'm getting a grey colored sludge stopping up my charcoal filter after the water softener what could be the problem ?

[@water_estore]

Are you on well water or municipal water?

[@willf5768]

I had a well still have a water softener in bypass mode that malfunctioned it managed to flood the leach field and drain the well ruined the well pump which turned into a very expensive pain in the butt. We had a plumber service it once a year he pooped the face plate off played with something in there dumped something in the brine tank and drained the spin down strainer. Im a little worried about using this thing again I called a well diggers place they want 4 to 8 thousand dollars for a new system which I don't even lime buying salt lugging it around and its not cheap anymore either. I definitely don't want this thing draining in my septic again they said well you can drain the wash water into a rock well or down your driveway only we can't do it you have to ? Huh ? That sounds sketchy. Do these electronic descalers work? I've been trying to find an alternative to water softeners using salt and water I don't have the greatest well unfortunately the water is crap it has maganese rust amd is hard probably not as horrible as some Ive heard of but we buy water for cooking and drinking and ya know have had to about anywhere we have lived.

[@water_estore]

Sorry to hear but that happens very seldom, We have water softeners here for less than 1/2 the price you were quoted and ours are Made in North America. waterestore.com/search?pf_pt_product_type=System&q=water+softener The electronic ones don't work, waste of money.

[@christinagarcia7679]

What salt do you recommend?

[@water_estore]

This video will help you kzbin.info/www/bejne/h5OYdnatqt6earM

[@ojohnson47]

My Kinetico water softner leaks outside when in service mode; in bypass mode it doesn't leak. What might be the problem? Thanks.

[@water_estore]

Water is leaking past the piston seals. You will need to either rebuild the head or replace the unit.