AWS Service Spotlight: Amazon Connect

[@joshnltd]

Great insight about the product in such a short video !! Thank you. I just wish, you would have thrown more light on Lambda use case w.r.t. to chat as channel. I will explore further you other posts. Thank you very much

[@solo-j4v]

Thanks. Good info

[@annymego7569]

I want to know where all the information is saved in AWS

[@weiwang9622]

I bet usually somewhere in a database they use. Say the presenter mentioned the logs are saved in S3. For Connect point of view, they will rely on other AWS services to offer storage for them. The end users may or may not have direct access of these data but they are given a interface they can query the data as shown in the video.

[@kennysallee2727]

While enabling the instance in the video, around 4:05, if you read his screen there you can see it looks like the data are stored in S3 and Cloudwatch.

[@hendersister1142]

Hello, I get this error in my first number, do you know why? You have reached the limit of phone numbers. To increase the limit, contact support.

[@hicodeguru]

can anybody explain how can i send message using websocket url , i am able to make conenction, and call is getting inittate on agent portal , m usin this json to send on websocket {"topic":"aws/subscribe","content":{"topics":["aws/chat"]}}.. now to send message to agent from browser, what needs to send?? aws documentaion is so poor