I love the way he gave two available booking times during the second call, but there was never a question of when the party would be. Now that is incredible skills customer
@chhotabheem74795 жыл бұрын
All is good but then all of sudden supervisor says . wrap the calls we have calls in queue. And then agent start skipping the details to end the call.
@andrewrozario24764 жыл бұрын
Exactly 😂
@Dreamskater1002 жыл бұрын
The 1st one!! 🤣
@bd39663 жыл бұрын
great tips!
@TrainerTainment3 жыл бұрын
Glad it was helpful!
@maxabeles Жыл бұрын
The supreme package includes two slices of pizza haha
@theshooterball12 жыл бұрын
Great video. It reminds me of the old days working for Jack Fine and his Boomer videos....
@JesusGarciaLopez6 ай бұрын
So, when is the customers training video coming out?
@omori30072 жыл бұрын
There's reasons why companies stopped mainly using calls rather using AI chat bots
@wardhively9594 Жыл бұрын
This is hilarious
@jupiterrising887 Жыл бұрын
That first call was so bad I was actually cringing.
@n.mbornchannel40684 жыл бұрын
🤣🤣🤣 this is NOT how the actual call center works. Its always rushed watch your call time watch your after call. Basically, answer the call get to the point and get them off. Let me add supervisors telling you what you do wrong but you have customers begging to speak with you. Makes no sense how about tell me what I do correctly
@TrainerTainment3 жыл бұрын
The training is meant more for a Family Entertainment facility, not a call center environment. Both environments should cater to the needs of the guest and make it easy for them.
@jackieyousefi3002 жыл бұрын
The supervisors see the business side of things and we're supposed to as well.
@veersinghrana90303 жыл бұрын
First one or the bad one, can only be that one who does not need a job. Haha
@jordanpatrick84704 жыл бұрын
Amazing
@thejanitor7693 ай бұрын
Even with the second take the dude sounds super sarcastic lol. I love it haha Also who names their spawn "Jackson"?
@jorgelusi2480 Жыл бұрын
Had to watch this for school
@mrnewton863 жыл бұрын
With the nature of my job, I'm like the second guy for the first half of the shift, enthusiastic and wanting to help. But for the second half, I become like the first guy, just become mentally fatigued and cba
@jonathanfalkowsky6722 жыл бұрын
Even though second one is so rehearsed and fake and he wouldnt shut up
@jackieyousefi3002 жыл бұрын
@@jonathanfalkowsky672 Spitting knowledge and selling the product, this is me.
@Dreamskater1002 жыл бұрын
cba?
@mrnewton862 жыл бұрын
@@Dreamskater100 Can't be arsed/assed
@Dreamskater1002 жыл бұрын
@@mrnewton86 Lol! He certainly is that!
@TheworldofChase2 жыл бұрын
The second call was to much overwhelming!!!
@a_paradise_bird3 жыл бұрын
like for creative intro
@thejanitor7693 ай бұрын
That's like 1 like a year. 😢😅
@jonathanfalkowsky6722 жыл бұрын
In order to actually "do" your job you need adequate and maybe more than adequate training
@jonathanfalkowsky6722 жыл бұрын
This makes me hate e-learnings at work even more now and laugh at the phoniness
@jonathanfalkowsky6722 жыл бұрын
If I was the first customer I would not let him have it. I would go off on this guy and demand a manager
@svar48422 жыл бұрын
you're the reason people dislike working in call centers
@kyasarin964411 ай бұрын
I know how call centers work. you would be doing him a favor.
@mrtwister90025 жыл бұрын
What is this shit? This is not even close to how calls are... We live in the REAL world.
@jamesemmanuelgubangco35604 жыл бұрын
It depicts the difference of the bad agent who starts to hate his work and the good agent who gets along with the customer.
@mrtwister90024 жыл бұрын
@@jamesemmanuelgubangco3560 LOL
@twistedwhiskers87763 жыл бұрын
maby i would play a game or watch a vid but pause and answer right away
@cullenmccurrach53813 жыл бұрын
Hi I've sent you an email regarding this video - Please let me know when you get a chance! Cheers
@TrainerTainment3 жыл бұрын
Cullen - I received your voicemail and would love to chat with you more. I will return your call tomorrow (5/14)
@cullenmccurrach53813 жыл бұрын
@@TrainerTainment I also received your email response - feel free to call anytime!
@TrainerTainment3 жыл бұрын
@@cullenmccurrach5381 - Can you email me at Candi@TrainerTainment.net? I can't seem to find your number to return your call.
@antoniosaitta73333 жыл бұрын
Ciao a tutti 3A accoglienza se vedrete i commenti di questo video ..... 😅
@bwd52711 ай бұрын
Is this party for a boy or girl? Umm excuse me I can't decide their gender!!.