Dealing with Violent Mental Health Crises - A&E: When Patients Attack

[@gordonrobertson6502]

I feel for the ones that are genuinely mentally ill, sometimes being aggressive is driven by the absolute fear that they are experiencing.

[@SensationalBanana]

And the funny thing is, most of the times the violence and aggression comes from drunk people, not those with genuine mental healh issues. All of my coworkers and I dread friday and saturday evenings for a reason.

[@racheldemain1940]

Good Doctors will see the Genuine ones suffering fear . Some of these trest Hospitals like a hotel or doss house.

[@jakedavies990]

​@SensationalBanana thank you for your service and saving lives. You shouldn't have to deal with drunk people like that, but you have to admit that the mental health system, at least in the uk, is it almost non existent because there is literally no funding for the nhs or people who mental health issues

[@codybrown1211]

​@@racheldemain1940 na, this doesn't happen. They don't care. Ive been delirious and psychotic due go medication the hospital should never have given me, and was absolutely terrified for my life. I thought people were trying to harm me. The nurses said they were concerned by a change in presentation, as i was not this unwell beforehand and wasnt making any sense now, was seeing this, fully believed things that werent true. They asked the mental health team to see me again, who decided I just wanted attention. Turns out i had neuroleptic malignant syndrome, which is life threatening. They kicked me out using security while i was in this state. They put my life in danger. And this happens every single day. I fully believed i was being kidnapped by these security guards and absolutely could not get into a taxi home, believing i would not actually be taken home. I was so so scared. The most scared ive ever been. If you are seen as a 'nuisance' to them, they don't care, even if its due to a serious medical condition. They would rather you die. Thats how bad things are....

[@heavenbound32566]

I can fully attest to the accuracy this episode exposes. I worked 20 years in a neuropsych hospital in Texas, and aggressive, combative patients were a daily thing. Myself, the worst I got was a disslocated jaw and 4 dead teeth from a man who had put 4 big men in the emergency room the within the month prior to clocking me. The medical profession demands that you be physically fit enough to hold your own in the unexpected whilst practicing your " first, do no harm".

[@bobosdoyle1355]

Attest to what dumbo its a video we can see it happening 😂😂😂 not like its speculation.

[@suzannegiberson6302]

Oh deathbed 3rd ax erg NJ

[@kellwood1404]

That’s insane. You’re a nurse and a security woman and a police officer. It’s unacceptable to be responsible for all of this. Does your employer pay for all medical fees? A nurse was hidden behind a cloth cubical. The bottom 1-2 ft was not covered. She was being choked and he’d held her above the cloth. It was lucky someone spotted her. 19:06

[@Kirmeins]

@@bobosdoyle1355 What a dumb thing to call someone dumb for attempting to assure people of the accuracy of a video, mate. It's like you believe all videos are always 100% accurate and never cut out vital scenes or information that may have caused one to assess what they saw and heard very differently. News flash for you: There is a bunch of good reasons why video "proof" is not considered proof in a court case and the one I just mentioned is only one of them. Add to that all those scammers using AI these days to generate pictures and videos you'd better stop believing everything you see in the internet because a few years ahead AI WILL be able to completely make up super realistic videos about whatever the prompt tells them to. Even now there is so much tailored and streamlined video out here that you should be careful what you take for real and what not. Always retain some doubt unless you regularily experience these things yourself.

[@Colorista_1]

I’m a recently retired flight nurse. I’ve seen and dealt with it all. You can imagine the danger a mentally ill person could possibly cause in a helicopter. We had to be so very careful.

[@kreh1100]

God bless these doctors, nurses and security ❤❤❤. They are so valuable to todays society.

[@spikefawkes5152]

It’s a sad state of affairs when it’s come to this. Attacking the people who are trying to help. I’m a nurse and see this regularly.

[@michaeljohndennis2231]

Aside from using tranquilliser drugs, it’s clear that care in the community is not working in dealing with mental health issues and I suspect that illegal drugs are fuelling these rises in violent mental health episodes long term

[@rog3833]

@@michaeljohndennis2231 Care in the Community does work once your "on the books" of an MH team. Me personally was flaming crazy for 9 months before i finally got assessed for schizophrenia, the waiting lists are horrendous. Its almost like they totally left me to lose the plot - before i was taken seriously, to prove that i was that ill.

[@20chocsaday]

Here is where we show how we have stopped looking after each other on an informal basis with the background of Christianity.

[@SilverBearwalker]

I’m so so sorry that you all who work in a&e have to go through this. No matter how poorly i i was (and I’ve been poorly, mentally and physically and emotionally while in a&e) i wouldn’t dream of treating staff like this. All they’re trying to do is help us. I’ve only got praise for the NHS workers. They are a wonderful bunch. Let’s treat them right.

[@janicelehane6373]

Not just Accident and Emergency it's on all the wards too

[@racheldemain1940]

Most Doctors can tell if a patient is being combative due to a brain trauma rather than being rude. I had to go to A&E last October and was a bit stressed ( with myself) but I wouldn't attack anyone who is there to care for me. They were lovely and got me patched up .

[@codybrown1211]

Um.... You realise that if the behaviour is due to psychosis, or a brain injury, or dementia or delirium (common in hospitals), they can't just choose not to behave like that. Not how it works. I was nearly killed by a&e staff who missed neuroleptic malignant syndrome, which had caused me to suddenly develop psychosis/delirium while in hospital. Instead of treating the medical condition, i was forcibly removed and my life put at serious risk. Maybe be sorry to those who are killed daily by ignorance instead of legitimate medical care they need. Its thinking like this that allows them to get away with this level of abuse towards patients...

[@utilitarian]

I’ve never been violent but I’ve been restrained while trying to leave hospital loads when I was really unwell. Seeing people doing their absolute best to help everyone, regardless of condition or situation is under appreciated. 💙

[@michellepetersen5121]

I have worked in ICU and ER for the last 25 years as an RN in the USA. I have both my biceps reattached by surgical means and a CHI thanks to a kick to the temple. Psych patients and ETOH patients are truly a danger to the healthcare team. And PTSD is a real thing for nurses who have been injured like I have others should be believed and treated with more empathy and respect than I got from the hospitals I worked in. To those RN’s and staff that have been injured get help and stay strong you are going to be ok.♥️💚

[@Loupa57]

Years back I (female) was assaulted at work by a mentally unstable female. This case went to court. Years later I was in bed in a&Erin a&en in a kind of observation ward and on the other side of the dividing curtain there was a very unstable, noisy drunk. I felt very vulnerable.

[@20chocsaday]

Double nasty. Especially as they can't be chained down any longer.

[@maddiet4168]

Bless Scott, he seems like a really nice lad I can only imagine how embarrassed and guilty he felt when they told him what had happened when he fully came round!

[@timbert4672]

It's an occupational hazard, it happened to me once as well. I've no memory of it though.

[@kylegawron5358]

I hear stories from my young bro who is a full time security at a hospital and his wife also worked at the same hospital before becoming a stay at home mom. It's wild

[@genniferpaulgomez3028]

My daughter is mentally I'll & wow!!! At times I had to be around & just pray for the ambulance come & get her. But after being sectioned three times, i have, thank God, decided i will try on my own, but with the Mental health team's advice, to never again take her to the hospital but to monitor her myself & see if i can do something to address the suffering of people who are mentally sick. I will hold my daughter hands & support her until my last breath on this earth. It's a very difficult task, but i am determined to help her to live a sane life as much as she can. Mental illness is the worst illness on planet earth.

[@20chocsaday]

May God help you.

[@SusanCote-n7z]

I was assaulted by a schizophrenic/dementia patient. She snapped my neck and I had two surgeries,a year apart and never recovered. 65% permanently disabled. On the OTHER hand, after hip surgery I had a med reaction, pain meds and Zoloft. I had Serotonin toxicity, lost MY mind, kicked a nurse in the head and had to be tied to the bed! I thank God that I don't remember those three days!

[@animal79thecat]

You fruitcake!😳

[@celebrityashlynx]

Fake as fuck

[@celebrityashlynx]

Fake as shit

[@20chocsaday]

You will probably know that people don't know what is happening when recovering from a General. All you know is what you have been told. But I remember a double ended knitting needle being drawn up through a black square on a chessboard. In the dentist's.

[@celebrityashlynx]

@20chocsaday all I'm saying is don't believe everything u see online. A lot of these people and news channels exaggerate things, and a lot of people online will make things up to get attention and try to appear sympathetic.

[@Victoria-A1111]

Been to hospital twice this last month to a&e with my husband, as he needs surgery. It’s full of drunks, mental health patients and like a druggie drop in. We heard doctors telling some patients who literally go there for not much, this is accident and emergency. You need to be seeing your GP- don’t get me wrong, I know it’s almost impossible to get doc appointments, but it really adds to wait times for people who really do have a life threatening problem. 10 hours we waited each time we had to go in. My husband was in agony. He had a massive gal bladder infection, and also diabetic. And literally some butter walking around in a dressing gown, on drugs and alcohol annoying everyone. Swearing…. We need to sort this out.

[@Colorista_1]

I’m a recently retired flight nurse in the USA. I’ve seen and dealt with it all. You can’t even imagine how dangerous a patient like this can be in a helicopter. We had to be so careful and act as best we could to prevent anyone from getting hurt. My heart breaks for truly ill patients who honestly have no control. On the other hand, there are some people who are better dealt with by police and or other agencies. It’s a delicate balance trying to help those who are truly ill and those who just want attention.

[@Scarldoc]

This reminds me of my recent experience at hospital. A couple of months ago I had to keep going back into hospital each day for 4 days, each time i was told to go to A&E, each time they discharged me for a "Urine infection". It turns out I had appendicitis, the doctors didn't believe me, my family didnt, my friends didnt. I was just lucky that ONE doctor finally took the time to do a scan for me and after the scan it took the doctors noticing i was eating in a waiting room 3 hours after the scan for them to finally tell me i needed emergency surgery as it was about to burst... they will of thought i was a nuisance patient... £50 down on taxis because i physically couldnt make it to the bus stop 100 metres away and no sick pay for 2 weeks after surgery :D about to be a "nuisance patient" again as they found a cyst on my ovary at the same time that they said theyd remove in surgery but didnt and it's still causing me issues and pain to this day :)

[@codybrown1211]

Me too.... I was forcibly removed from the hospital for what turned out to be something life threatening that was causing ms to suddenly become extremely psychotic and delirious. This video never once really touches on how many people have NO CONTROL ocer this behaviour or it beinf the reault of seirous medical conditions they cant help. People frequently die of sepsis due to this mentality. Its truly evil. They want everyone to believe this is choice when for most people here it probably is not

[@mylifepostpain3705]

I work in a major london a&e and its scary how accurate this actually is! This is a daily basis! We have our own security team just for a&e

[@racheldemain1940]

Our local Hospital has security!! It's scary that we need it here in a supposedly quiet town.

[@Dave1975-n2o]

Worked in secure hospitals in uk and Australia, it’s an everyday occurrence for violence on hospital staff, skills are very quickly developed to deal with these on a verbal and physical level

[@Betty_Virago]

Some months ago I was in hospital, I also was aware my mental health was bad and the A&E doctors requested the mental health team come. They refused. I was in hospital for almost a week and in the middle of the night I had one very rare mental health crisis. Still the mental health team refused to come. Apparently they will not see someone with a mental health crisis/difficulty whilst they are being treated for a physical illness. At the end of my stay I was sent home, that was March, to this day I’ve still not had contact with the mental health team. I recognise all this is not good for NHS staff, but we also need to realise that for many, the mental health services in the UK are virtually nonexistent.

[@JDowd-mt7jt]

I’m here in America in Illinois and it’s a felony to assault a health care worker of any kind

[@melanytodd2929]

How can they consider Fred 'mentality okay '?

[@johnb8956]

Our country has fallen to be an embarrassment

[@mikerope5785]

I have just learned we don't have felonies in the UK. We have "arrestable" misdemeanors including all battery and "non-arrestable". "Non-arrestable" crimes are arbitrarily those where the theoretical maximum sentence for that type of crime is less than 5 years in prison, thus a warrant must be issued by a court to arrest the person. They really do make it up as they go along, don't they?

[@CymruEmergencyResponder]

@@mikerope5785There is no such thing as an arrestable offence at all in the UK. You can be arrested for any offence but there has to be necessity for the arrest.

[@kaylalloyd869]

Arresting someone with mental health issues is disgusting, he needed to go to a mental health hospital to keep safe

[@carol541954]

Agree but the goverment closed all mantle hospitals n put them out into the street or shipped them to other provences n cities. Now the hospitals n police have to deal with it . Shameful goverment

[@NakaidaBeauzec]

Until he attacks you.

[@patriciarossman8653]

The "Q" word is a no-no in every medical center the world over. 😉

[@Ligerzeronz]

never say that. it'll jinx everything lmao

[@reneebarnhart1836]

The q word? Queen? Honestly, I don't know.

[@hughjanus-xu8nf]

@@reneebarnhart1836 18.22 q = quiet

[@jasonday7378]

And a bus drivers

[@RyanBurns-do6um]

What does the word Q even stand for??

[@20chocsaday]

One ward sister to a patient who thought it was fun to be bad to nurses, "Do that again and I will send you home!" He did and was told to pack his case and go to the door. He waited to be picked up and dumped outside for most of the day. He knew what lay ahead of him and decided to be sensible. But basically, he was fun after that.

[@duchessmartinez2035]

My brother has schizophrenia. If his meds don't get filled or he misses one...........BOY!!! He can move mountains!

[@probablygrim]

Should get him a push bike.

[@20chocsaday]

In a factory one day a man stopped being very exacting in his work suddenly because an elephant bull in strength. But then was able to sit beside a female nurse on the way to hospital. The factory lost a good man and some production. I don't know where he is now but I hope he is happy.

[@harmoneyreilly4225]

The systems are so messed up that first man for example they don't have a clue how to deal with things people need to understand Mental health and learning difficulties ect better to support people.

[@vikinginspace4881]

Hospital security officers do a hard job and don't get enough respect

[@sharonlyon6512]

Absolutely disgusting, that staff are subjected to this kind of violence

[@patriciaoreilly8907]

They are mentally ill 🤒 show compassion.

[@jackbrumwell1165]

​@@patriciaoreilly8907 how the hell can you show compassion when hard working staff are being violently attacked!!

[@iceman20031979]

​@@patriciaoreilly8907 I am sure you, and your family, will show some compassion if you get violently assaulted by someone with "mental health issues" This is too often used as an excuse by thugs to get away from any repercussions of their actions. My compassion goes to the hard working staff that are there to HELP people. They are NOT punch bags

[@daviddasilva8383]

​@@patriciaoreilly8907Mental illness doesn't excuse this behaviour.

[@20chocsaday]

​@@iceman20031979Being drunk used to be used 'in mitigation' till a judge doubled the penalty because of that plea.

[@tammymanelski4589]

And this folks is why nurses are leaving the profession

[@chris-c2c4k]

dean should be arrested and charged each time for wasting all this time

[@SensationalBanana]

Omg I LOVE these kinds of shows!! Everyone I know in the profession and myself have had to deal with this stuff.

[@aema5124]

What is the primary cause for a large amount of these patients being so backward, slow, unrealistic and abusive??? Here in the States, it is due to the closure of Acute Inpatient Psychiatric Hospitals and Long Term Inpatient Psychiatric Hospitals. We have short term psychiatric facilities that provide treatment Monday through Friday but are closed on the weekends. Totally insufficient & unacceptable in my opinion as a RN who has retired after 40 years in Acute Medical Care. We saw enough of unruly people that I wouldn’t want to work in the UK under these circumstances. Bless you all for doing what you do!!! 🙏🙏🙏

[@juliadaniels3871]

Sadly in the UK a lot of mental health patients are having to look after themselves without any guidance / support. The so called 'Care in the Community'. With Schizophrenia mental health patients, you get a lot of patients who are NON -COMPLIANT with their MEDICATION(S). Out and about that makes everyone around them vulnerable in being assaulted or worse killed😥 It's all very wellclosing Mental health hospitals but there is no replacement infrastructure to cater for mentally ill patients. A lot are sadly left to their own devices😔

[@andywilliams7323]

Exactly the same thing has happened in the UK. Post the great 2008 crash, the UK economy, like America, has continued to struggle and not recovered. Successive UK Governments cut back and closed large amounts of community mental health Care and Social Care services and centres. Over the long term, it has resulted in a major mental health and social care crisis in the UK, with the Police and ordinary healthcare hospitals bearing the brunt.

[@roseeleni7696]

Stupidity, ignorance, poor upbringing, probably been abused as children. This kind of aggression is very specific to British culture and I think it mainly stems from kids in care and abusive maternal relationships.

[@netto6681]

Mental Health has been one of the biggest victims of NHS underfunding, which extremely worsened under the last Tory government. This has resulted in an epidemic of people with untreated conditions and a lack of trust in the community. It has also contributed to an ever growing amount of homeless people with substance use disorders.

[@jintyc9133]

@@roseeleni7696RUBBISH

[@GlacierStripez]

As someone who has been admitted to the psychiatric hospital five separate times, I can say that this behavior from certain patients can be quite unsettling to witness in real life. I once saw a fellow patient throw a chair at a nurse.

[@theresarasche3173]

Of my 25 years as an RN I was fortunate that I wasn’t assaulted in any way. I never worked in A&E though ❤️

[@jimbean7523]

Unfortunately there's a few doctors and nurses who treat patients like crap because they did that to me, and when you challenge the reason you're being treated like that the nurses call security and then the police and they deem you as a problem patient which is all wrong! You go to the hospital because your unwell and want to get better and not to be greeted by a nurse and doctor that don't want to be there doing the job! But they don't show you that bit conveniently! That's why they say your not allowed to record in the hospital but they can record you! It's all wrong

[@codybrown1211]

Sadly too many. Like the abuse ive experienced by staff is disgusting. I was discharged with neuroleptic malignant syndrome, forcibly removed from the hospital for being 'dispruptive'. I was totally out of my mind due to a serious life threatening illness and they did not care. They put my life at risk and caused lasting damage. In my local hospital, almost everyone will view you as a nuisance. You go in wirh behaviour like this due to sepsis, your getting discharged with sepsis, and possibly dying. Its truly disgusting

[@rog3833]

I kicked off once in the hospital - in my defence tho i was psychotic, and once medicated, apologised profusely and copped a section. Its not easy for nurses, my sister is one - and she often tells me the horror stories.

[@20chocsaday]

It's good that you can see both sides.

[@fluffystarafina]

Not one mention of why people with mental health/addiction issues are going to emergency departments? That'll be the non existant ' care in the community ' .

[@racheldemain1940]

Not getting a Doctor's appointment until the Following February took me to A&E following Self Harm last October. If I had got an appointment with my GP I would have been helped! They were lovely and didn't judge me. In fact they were horrified that the GP didn't see me.

[@carolynevans8826]

I really appreciate the police who have protected my son who suffers from mental illness. Fortunately he so far is not volient with him and they know how to work with him. I love the police for looking after him. They picked him up on the motorway one day and took him to Ed when I asked as he was in a mental health crisis and then escorted to respite. ❤❤❤ Big thank you

[@nenblom]

The safety of our doctors and nurses here in the US is also increasingly under threat. God bless these wonderful people who have such dangerous jobs and yet go to work every day. You have saved my life many times. ❤❤

[@IbizaDreamer65]

Absolutely disgusting having the cheek to abuse and be violent to those trying to help you and improve your health.

[@codybrown1211]

The cheek? Its called illness? Most people like this have NO CONTROL. Sepsis commonly causes behaviour like this.

[@jacquelinecarle2908]

I don’t think the nursing staff should be carrying very colorful, big, visible scissors in their top uniform pockets, they are so easy for an unstable patients to grab and do the unthinkable 😮❤

[@jayblackshire]

Tell me you've never held a pair of EMS sheers in your life without saying the words. They're designed so you can't harm a human with them. But go on.

[@Hezhez711]

@@jayblackshire u could literally stab someone with them wtf u talkin about 😂

[@TaylorBirch-yf7mj]

​@Hezhez711 no you couldn't they are deliberately designed and made so that the cutting edge phiscaly could not cut skin and the ends are molded and rounded in such a way they could not stab someone

[@Hezhez711]

@@TaylorBirch-yf7mj if u get gouged in the eye you are telling me it will not hurt or penetrate you my friend are fucking delusional 😂

[@jayblackshire]

@@Hezhez711 you could stab someone with a box of tissues by your logic....

[@donnamitchell7707]

Its a shame about Fred. Alot of the repeat offenders that have caused harm to NHA workers should be banned from that hospital. Have a great day my friend ❤️🙂⚘️🏥⚖️.

[@Entropyidentity]

No, they will end up doing bad things they need support.

[@donnamitchell7707]

@@Entropyidentity Yes, they need support, but there are other hospital's that can help him. The thing is, that most of the people that go into the hospital that have addiction, and/or mental health issues don't want long term help. I hope you have a great day 🙂⚘️.

[@techtitanuk5609]

Not really he was a violent thug

[@joiedevivre7376]

We need this kind of security in the US!

[@jayblackshire]

Really? I was pacing an empty ER in the US once and had a security guard try to order me to sit down but you think security in the US doesn't have things under control? Sure...

[@Kirmeins]

@@jayblackshire Maybe you gave off an extra broody and dangerous vibe? 😂 Or you made the guard nervous with all that pacing in a moment they could have enjoyed some actual peace and quiet? Would be understandable if they wanted you to stop in that case. :)

[@jayblackshire]

@@Kirmeins If a scrawny guy in a hospital gown with a blanket makes security feel unsafe, they need to reassess their line of work lmao. The staff came flying out to defend me luckily. They told him to get the fuck away from me and to let me do my pacing to my hearts content. He claimed that his boss saw me on the cameras and sent down word to make me sit down because it looked like I was up to something. I was. I was trying to self-regulate my PTSD. The same damn condition that had me walk 2 miles barefoot to that ER seeking assistance because I'd had a wicked nasty flashback and I was a risk to myself and others, but it's so ingrained in me that I get to a hospital under those conditions that I walked right in to the nearest emerg half disassociated and just recited my name and conditions to the receptionist three times before I realized that she was starring at my arm because it was covered in blood (that I still don't know what happened to).

[@katunz666]

My Father became very combative when he had dementia as well as losing his sight, dementia patients are very scared and that’s why they behave like that. I totally agree that you have to keep everyone safe but being kind and showing love can help in some patients. X

[@sodorflubbs5000]

There’s a difference between someone who kicks off due to illness and those who are just violent

[@codybrown1211]

​@@sodorflubbs5000most people in a hospital setting are 'kicking off' due to illness. It literally talks in this video about people who have dementia, are psychotic, hsve delirium.....and they are still treated like they are choosing fo behave in ways they absolutely are not. Evil

[@timbert4672]

That aggression thing with waking up flailing about pulling drips and such out happened to me the first time I was put to sleep for an operation, I don't remember any of it though. Something called a Laryngospasm I believe, my airway snapped shut sending me into some kind of panic. My mum was a senior sister at a different hospital at the time and she said it is not that unusual. I was put to sleep for another operation 7 years later for a different thing and everything went fine that time, I wasn't smoking in the weeks before this one because I'd been told that was the likely reason for it happening the first time.

[@BearsRights]

They should get A&E Dean trespassed unless he has a real emergency entering the hospital would lead to his arrest for harassment and wasting NHS time, his childish behaviour is preventing someone who does need help to wait.

[@Gary-fw1ov]

They made things a lot worse going after that guy with the alcohol. It's so sad that the security personnel still have quite a lot to learn. I think they should defuse things rather than agitating

[@sadiefrench383]

Can't stand these people who are aggressive to hospital staff and drink is no excuse

[@theresarasche3173]

A hospital is NOT a hotel 🤷‍♀️

[@MeditationwithHolly]

It's quite a miserable place to be really

[@SouthernRaven42]

Wearing red contacts and passing it off as being sick... Smh

[@becky2235]

Are you a doctor? To be kept in for 2 weeks something was really wrong! Maybe he liked the contacts Talk about judgemental?!

[@Kirmeins]

@@becky2235 Yeah, something was really wrong but I was also thrown by the comment that his red eyes were supposed to be part of his issue. They do look a lot like contacts so I also do not understand why he would have an issue with removing them if they bothered him?

[@roseeleni7696]

I know! He’s just a drug abuser who doesn’t want to work. As if it’s the hospitals responsibility that he decided to be a scumbag.

[@davidsavage7725]

It's not just the workers, but it's also other sick/ill patients and visitors 😮

[@AnjiRoberts-c3g]

How did our country get to this? Oh yes care in the community

[@techtitanuk5609]

Under funding

[@doreenbrownlie771]

Absolutely disgusting to harm/threaten the overtired, underpaid people who are trying to help you. There need to be more security people working in emergency departments.

[@Starand321]

This feels like they needed a straight jacket. No wonder why patients are aggressive and misbehaving. Unbelievable.

[@jaynebowden2136]

Staff shouldn’t have to put up with any bad behaviour, what a disgrace xx

[@robertstubbs8062]

Something is seriously wrong with the system if abusive and violent people are allowed to keep coming back at will. The thing that puzzles me is, that somebody said that they have a duty of care to these people. That accounts for the pussyfooting around. What about a duty of care for the medical staff and patients. Particularly in A&E where some patients are traumatised already.

[@dupingdelight]

I was in an and e before when an incident like this happened they had to shut the entire minor injuries department and get the police in. Was horrendous when ur there sick and that’s going on. Thank god the staff got it dealt with and sorted and ensured people were safe away from the person.

[@virginiaparberry4522]

You are all angles.

[@SiobhanR28]

I understand both sides here. Obviously its never ok to attack another person, however if you are literally not in control of yourself then these things can happen :( Having serious MH issues myself and times where things happen and I have no memories, its scary af. Its horrible for everyone involved. No one wants to live that way. In a time when MH is still so misunderstood and underfunded (in the uk) its frightening.

[@codybrown1211]

Sepsis wnd other phsyical medical emergencies cause this kind of behaviour too. Brain injuries. Dementia. Serotonin syndrome. People have no idea how little control people might have. People die due to mentalities like many in these comments. Its terrifying

[@pmarmify]

People like Fred should be told NO MORE NHS CARE after they assaulted a nurse

[@Rajesh-q6l4t]

Uman rights infringement

[@20chocsaday]

Ryanair uses that principal.

[@jenlfpotter3870]

and so is assaulting anybody for any reason in the UK and plenty of other countries around the world, save the middle east, sadly.

[@JohnVAsiaTeacher]

This type of behaviour was unknown when I was young. What a society the politicians have produced!

[@HENNO-zr9cn]

It still happened u just didn’t know about it.

[@JohnVAsiaTeacher]

@@HENNO-zr9cn No it didn't happen fifty years ago. I was there.

[@HENNO-zr9cn]

@@JohnVAsiaTeacherpeople didn’t have mental health problems 50 years ago?? Or were they just put in a padded cell like animals n hidden away from the public??

[@gaynebula6439]

​@@JohnVAsiaTeacheryou were everywhere all at once, were you?

[@JohnVAsiaTeacher]

@@gaynebula6439 I was there, in the days before PC and mass media indoctrination.

[@dangruner5926]

As someone lying here watching this, having been in hospital for nearly 2 weeks following a heart attack, my blood (and already very high blood pressure) is boiling. The staff here at my hospital, have been nothing but fantastic. Whilst there are genuine cases unfortuanatly, the "mental health" card is being played to many times. There needs to be much much harsher punisment for people like this. However, as usual in the country, all they get is a slap on the wrist and are free to carry on again and again. I really do wish we could timewasters treatment in the future - tough on them!

[@Kirmeins]

I don't agree fully. I think we need more social networks to care for people like Dean and help them get back into a normal live. That man is crying for help and the hospital is likely one of the only places he ever received any. But he knows it's only because they're duty bound and he uses that to get at least some semblance of comfort in live whenever he can. He needs a couple people to take his hand and care for him away from a hospital setting. Loneliness and hopelessness are not to be underestimated. That drunk woman with the foot issue however... ugh... I really hope that was a one time thing because she was drunk. But again, I think many people who drink regularily would also benefit from social networks that help them get out of those habits. It's a broken society we live in, isn't it? Full of pressure and expectation that drives people nuts and makes them turn against each other. Well, I'm wishing you a speedy recovery and give your nurses and doctors an extra big thank you for being wonderful people. :)

[@racheldemain1940]

I have Mental Health issues but I wouldn't DREAM of attaching or verbally abuse Hospotal staff. I didn't even WANT to have to go to A&E knowing others need it more than me!! It was only because I couldn't get a GP appointment. I was agitated but that was nerves. I treated the team with respect and gratitude for their help.

[@Owen-sm7ob]

I've been suffering with extreme serious physical and mental health issues for 9months and I've turned up to A&E a dozen times trying to tell them there's something physical causing it all. One time I got quite aggressive because they were telling me it's all in my head while I'm crying in physical pain.

[@jintyc9133]

@@Owen-sm7obcan you possibly get help from your doctor ? I hope you can then just take one day at a time ❤❤

[@jakedavies990]

The problem is as well The nhs in the uk. Is in shambles, there's not enough nurses, doctors or funds for it, and instead of actually assess in the mental health of a patient, they just call the police and security, it's ridiculous

[@codybrown1211]

This. People die of things lile sepsis because they dont assess people fully. They just call security

[@Mcfads999]

I was at A and E last week - it was packed out and there was 4 police officers there !!

[@rloduwick]

I work in disability care as a support worker and I get assaulted almost every week

[@20chocsaday]

I can imagine.

[@janethughes9541]

This is the hospital’s problem, I don’t think so. It’s disgusting behaviour and not even discussing the money problem of how much this costs. I’ve seen psych wards, but nothing like this.

[@themondalorian9844]

Lmfao I know you guys sorry it was an expression the laugh I am a seizure patient, sometimes I am in your unit. It is tough challenges you face bless you guys for the help and hard work you do. 😊

[@kimharris7429]

I don’t know what’s wrong with people but when I walk into a healthcare setting of any sorts u see a sign saying no physical or verbal abuse will be tolerated. WTF is wrong with people?

[@sinneadfert]

For a number of them, they are having a mental health crisis. For others, they are just drunk.

[@CandyKoRn]

They're mentally ill, did you read the title?

[@racheldemain1940]

​@@sinneadfertI have had a couple of mental Health crisis issues but I have NEVER been rude or abusive to the Doctors or Nurses. Yes I have been scared but I can still keep my cool and be polite.

[@sinneadfert]

@@racheldemain1940 that is fantastic. And believe me, I am NOT making excuses for them. However, every person is different. Drunk is a very different story. Zero excuse for that.

[@20chocsaday]

You are liable to lose your job if you are. Although I am not sure if you would be fired immediately for a Non crime hate crime.

[@cathycooper5606]

Absolutely appalling The staff are trying to help It’s sad

[@codybrown1211]

How do you kmow? Often they aren't. They're just trying to get rid of them. Even if the behaviour is caused by sepsis. Brain injury. Worsening dementia. And so much more

[@SueGritt]

Did it for 12 years...we were just punching bags for the general public

[@jintyc9133]

Most of these people need mental health hospitals, why the f were they all shut down

[@MissEmilou]

Like this daily in most A&E across the UK , poor mental health services . No wonder there is a lack of doctors and nurses , they get away with assault . It's horrendous, imagine dealing with this during a 12 hour shift .

[@codybrown1211]

Isnt just mental health. Sepsis can cause behaviour like this...

[@techtitanuk5609]

If the government properly funded mental health then things like this wont happen as often

[@codybrown1211]

Not even true. So much of this isnt even mental health crisis. Its sepsis. Its hospital delirium. It's serotonin syndroms. Its brain injury. People really have no idea...

[@Bubble0seven]

12:00 So they do not have social workers that could of helped him find a place to live before he was discharged or do they just kick em out with a lousy bus fare and say have a great day sleeping on the street? I highly doubt it i am sure he knew he had nowhere to go yet did not involve social service to help him and expected them to do the impossible on discharge lol

[@muriellelebel9567]

It the same thing at Canadian hospitals

[@sinneadfert]

It was mentioned staff had given him a number of "paths" he could approach. I would assume that would be the social programs of which there are many.

[@dangruner5926]

Still absolutly zero excuse for his behaviour!

[@andywilliams7323]

They do, but not enough. Over the years, due to the UK's continually declining economy post the great crash of 2008, Social Care and Mental Health Care services have been repeatedly severely cut back by successive Governments to save money. This has resulted in a massive increase in the number of mental health cases and medically fit social care cases ordinary hospitals have to deal with.

[@becky2235]

I know it's disgusting he's just going to get worse and be back

[@HikingExpert-e3n]

I don't know where this is filmed It probably mentioned it in the video and I missed it. But I am astonished by how empty that A&E waiting room is? It literally shocked me. Whee I live no matter what time of the day you go it is absolutely jam packed with 6 to 8 hours waiting time for a triage with a nurse and then another 2 - 3 hours after that to see a doctor . During lockdown I went and a young man had suffered a heart attack he was unconscious in his friends passenger seat and the friend was screaming for a nurse or doctor to come and help him. I was astounded that nurses casually sauntered past the situation not doing anything after 40 minutes some medical professionals came out and started saying mockingly is he actually unconscious or just pretending. It was an hour before they got him out the car, not sure what happened to him. fast forward a few months I was back in again the place was packed and long waiting times and some old guy died in the waiting room and despite several women reporting it to the reception area he was left there for ages

[@missd369]

My local hospital now has only one entrance and there's a metal detector and armed guard.

[@nuttychickenman]

A hospital should never need a security team!

[@Kalb_Allah]

I used to have to go and refurbish the properties these people are kept in around the country. Everything from holes in the wall, poop smeared everywhere to getting assaulted multiple times sometimes with a potentially deadly weapon. I've got 20 years MMA behind me but staff and nurses don't and there's very little warning. More needs to be done to protect the staff imo but also staff need to stop talking down being patronising when people are not fully in control of their own actions at their lowest. Mental health services are diabolical and it's not from lack of funding I have the invoices.

[@natalyabaich4006]

What a great show!

[@msjaffacake]

It's ridiculous that we even have to employ security in a hospital of all places. People are at their most vulnerable, ill and dying. They don't need chaos. No one should be abused at work.

[@SomeoneSmarter]

0:51 Is that White Dee from the hit TV show, Benefits Street?

[@patriciarossman8653]

Do you guys use spit socks in the UK? I noticed you applied a mask instead.

[@Lecognito77]

Yes they use them when a person is arrested by the police. Security wouldn’t have what the feds have

[@johnb8956]

Yes police will often use them but are sometimes hesitant as it’s seen as ‘inhumane’ (I don’t see the issue). As a mask was to hand it also avoided having to find it/ realise no one has one 😅

[@jasonday7378]

Our police use a spit hood

[@Bluffton3]

The major problem seems to be these frequent flyers who are homeless, on drugs or alcohol, and have mental issues. They abuse resources and always win with rides and whatever they can get for free. They keep coming back and repeating the same abuse.

[@IsaLinaLuna]

re MH patients, glad to see the insight that uniforms could scare people. really wish there were more women to deal with female patients though, as being manhandled by male security can be so retraumatising.

[@velvetdip]

I agree, my daughter has complex mental health needs, and males in uniform terrify her due to a previous trauma, and she goes straight into fight or flight. She really can't help it. The issue I have found is that most hospitals don't know how to deal with mental health patients. However in times of crisis, there is nowhere else for them to go 🥺

[@IsaLinaLuna]

@@velvetdip the other issue is leaving MH patients unattended in A&E so long that they eventually kick off or try to leave, and then they set security on them. that’s down to pressures on an overwhelmed system needing to triage according to their depleted resources, but the effect is awful. x

[@velvetdip]

@IsaLinaLuna Absolutely this. It's happened to my daughter numerous times, and it's just heartbreaking to witness x

[@fatdaduk]

Personally I think in these instances the security in the UK should have physical restraints or even cuffs, along with spit hoods. Especially in departments like hospitals where there is a duty of care towards staff, the public and the perpetrators. People in power should remember that things have moved on in regard to the publics reaction to those in uniform. No longer is any uniform given the respect it was once given. So to help everyone, you should give the security the protection that they need. There isn’t enough police to constantly keep going up to the hospital numerous times a day to deal with people with mental health issues.

[@catalindumitru8529]

What year was this filmed???

[@Kirmeins]

Ironic that A'n'E Dan, who does not know where to go in live, is providing several jobs for other people.

[@Lucy-lp9kv]

Don't all a&es in the UK have security staff? All the a&es I've been in have done. How old is this program? A&e is weirdly empty. My local a&e it's regularly 12 hour wait.

[@20chocsaday]

No idea where they pointed the cameras.

[@itsbucko9650]

@0:28 IS THAT THE WHITE DEE FROM THAT BENIFIT PROGRAM THAT WAS ON A FEW YEARS AGO LOL

[@theludixblaster]

i work in a hospital myself and really they should have guards down a&e at all times cause it can kick of at any time! I see guards from time to time but they are not always around!

[@janevanreenen8768]

This is horrific😮

[@VortexKiller2]

If this is the Queen Elizabeth near Woolwich/Lewisham, then this is an average day there. I've been there before for a few mental crises and let me tell you, you'd have to wait over 4 hours just to get seen by the oxleas team which again, dont help. Thankfully I'm having therapy for this, but good god if I relate to these mental breaks shown. You just get fed up with waiting, by the time you've stabilised, they ask for you and its not effective.

[@VortexKiller2]

Glad I'm free from that nightmare hospital.

[@xix94]

Is there anymore of these

[@StuAnderson90]

The woman "they say he was on drugs because of his eyes.. no drugs make your eyes go red" Me "no a part from cannabis"..

[@gathsfamily2866]

Do they realise that the patient may also be in greater georpardy, by dangerous handling that could be responsible for fatal outcome !! Are these people medics!!!!

[@IszyChurch]

I wonder what had happened to Dean for him to behave that way?

[@lislelisle5453]

Seriously spitting on someone is so gross! My ex husband would spit on me when he was angry.

[@20chocsaday]

I expect he was ashamed afterwards but it is too late now.

[@joannahart1604]

So Dean has a home but loves the hospital. No mental health conditions. ! Okay 🤣🤨🧐 Dreadful what happens in hospital.

[@livinglife8333]

Can we say ketamine 😂😂.

[@kellwood1404]

Then comes 1:1 monitoring until it wears off.

[@richrichie378]

The question, is why are people ending up with these mental health problems to start with. In the community people are getting failed so often at every stage of life. Poor education, poor housing, homelessness.. not enough people are tackling these injustices , the result is broken, mentally unstable, angry and violent people. It's a build up of decades of neglect.

[@PorcupinePig-d2r]

And a lot pretend they have mental health issues just to get bigger benefits.

[@DavidCooper-rv6wg]

I have worked in hospitals as security it isn't easy