How to Create Problem Record from Incident in ServiceNow | After Business Rule in ServiceNow Example

How to create a problem record automatically through incident record. In demo through scripting each and every aspect is displayed. I hope this video will help you to understand that how we can create child tickets etc.
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Thankyou!!!

[@babuchokka953]

Very nice and useful video...thank you..

[@BasicoServiceNowLearning]

Thankyou :😀

[@purushothamreddy8432]

Good video sir, how to create problem using 5 same location incidents .problem priority is critical automatically

[@RajaMoulip]

Well explained

[@BasicoServiceNowLearning]

Thankyou. Please do share my KZbin channel :)

[@praveenreddy3006]

Can you please make a demo video on Async business rule and explain how exactly it executes in the background. Kindly do a video on comparing difference between query business rule and display business rule

[@BasicoServiceNowLearning]

Yeah Sure i will :)

[@BasicoServiceNowLearning]

Hi Praveen, Please find below video link of Async Business Rule: kzbin.info/www/bejne/f32wlqCBhbWFnJI

[@Vinsmokeafc]

what if I want to create an unsaved problem from the incident, that is the UI action redirect me to the form of the problem with autopopulated fields of the incident but if I go back the problem record is not created.

[@user-fy8wu3rd9s]

can we make read only in problem table using business rules ? same as u showed na as like can we make readonly in ved ?

[@user-uj4pk7bj1i]

Hey how can i create one problem for all same type of incidents , as a problem occurs when many similar type of incident occurs right . But here a new problem is getting created for a single incident. how to do it like that

[@jishnujkjayakrishnan]

Superb explanation, understood the concept, point to point explanation...thank you so much...Sir do you have online training classes?

[@BasicoServiceNowLearning]

Thankyou Jishnu, Please do share my KZbin channel. :)

[@deeshmaraj6698]

Hi sir, how to map this problem ticket to the current incident,?

[@adityaprakash6763]

If a problem already exists for the major incident then another problem should not be created … what logic I have to write it .

[@radhikavijay93]

Hi I tried copying work notes as well but it is not working. Can you advise ?

[@DINESHKUMAR-ez4ps]

Yes Its not working