How to manage upset customers? Using the LAUGH Method to work with angry or frustrated guests

  Рет қаралды 77,700

Guest Focus - Tour Business Coaching

Guest Focus - Tour Business Coaching

Күн бұрын

Пікірлер: 88
10 Tips for Taking Better Photos on Tour - How to Take Great Pictures of Your Guests - Guide Photos
6:26
10 Tips for Taking Better Photos on Tour - How to Take Great Pictures of Your Guests - Guide Photos
Guest Focus - Tour Business Coaching
Рет қаралды 4,2 М.
How to be more likeable as a Tour Leader - 11 Habits of likeable people
8:15
How to be more likeable as a Tour Leader - 11 Habits of likeable people
Guest Focus - Tour Business Coaching
Рет қаралды 26 М.
БАСКЕТБОЛИСТЫ ИГРАЮТ В НАСТОЛЬНЫЙ ТЕННИС #иванабрамов #дедищев #баскетбол #пингпонг #shorts
00:20
БАСКЕТБОЛИСТЫ ИГРАЮТ В НАСТОЛЬНЫЙ ТЕННИС #иванабрамов #дедищев #баскетбол #пингпонг #shorts
Иван Абрамов
Рет қаралды 9 МЛН
Give male police officers the most tiring car#Short #Officer Rabbit #angel
00:27
Give male police officers the most tiring car#Short #Officer Rabbit #angel
兔子警官
Рет қаралды 78 МЛН
Noodles Eating Challenge, So Magical! So Much Fun#Funnyfamily #Partygames #Funny
00:33
Noodles Eating Challenge, So Magical! So Much Fun#Funnyfamily #Partygames #Funny
Family Games Media
Рет қаралды 65 МЛН
Long Nails 💅🏻 #shorts
00:50
Long Nails 💅🏻 #shorts
Mr DegrEE
Рет қаралды 16 МЛН
Receptionist Training: How To Handle An Angry Customer
14:23
Receptionist Training: How To Handle An Angry Customer
Steve Stauning
Рет қаралды 234 М.
How to speak in front of a group and How to get people’s attention - Public Speaking Tips
6:06
How to speak in front of a group and How to get people’s attention - Public Speaking Tips
Guest Focus - Tour Business Coaching
Рет қаралды 52 М.
Effective Conflict Resolution For Customer Service Agents: Proven Techniques | Dr. Pollack
7:04
Effective Conflict Resolution For Customer Service Agents: Proven Techniques | Dr. Pollack
Dr. Jeremy Pollack - Pollack Peacebuilding Systems
Рет қаралды 59 М.
How to Learn People's Names on Tour - Techniques for Remembering Names
6:23
How to Learn People's Names on Tour - Techniques for Remembering Names
Guest Focus - Tour Business Coaching
Рет қаралды 17 М.
How Do You Deal With A Difficult Client?
10:54
How Do You Deal With A Difficult Client?
Jason Schroeder
Рет қаралды 1,6 М.
How to Effectively Use Your Body Language as a Tour Leader - Body Language Tips
7:00
How to Effectively Use Your Body Language as a Tour Leader - Body Language Tips
Guest Focus - Tour Business Coaching
Рет қаралды 32 М.
Customer Service English: Calming Frustrated Customers
13:33
Customer Service English: Calming Frustrated Customers
Cloud English
Рет қаралды 140 М.
How to Deal with Rude Customers
10:07
How to Deal with Rude Customers
Matterhorn Business Development
Рет қаралды 4 М.
How to Get Your Voice Ready for Tour - Vocal Warm up Exercises
5:22
How to Get Your Voice Ready for Tour - Vocal Warm up Exercises
Guest Focus - Tour Business Coaching
Рет қаралды 9 М.
How to tell great stories on tour? Story telling advice for guides!
5:39
How to tell great stories on tour? Story telling advice for guides!
Guest Focus - Tour Business Coaching
Рет қаралды 103 М.
БАСКЕТБОЛИСТЫ ИГРАЮТ В НАСТОЛЬНЫЙ ТЕННИС #иванабрамов #дедищев #баскетбол #пингпонг #shorts
00:20
БАСКЕТБОЛИСТЫ ИГРАЮТ В НАСТОЛЬНЫЙ ТЕННИС #иванабрамов #дедищев #баскетбол #пингпонг #shorts
Иван Абрамов
Рет қаралды 9 МЛН