Before You Buy the Genie 3120 ...WATCH THIS! - Garage Door Motor Review

[@wskripka1]

Does one model have a motion sensor light feature ?

[@jeffelliott3272]

Will this work with a myQ

[@sosgds]

Hello. If you use a MyQ hub you can get it to work.

[@peytonrylee9778]

What are the two buttons on the right side of the power head for?

[@sosgds]

Excellent question. The blue button is for the WiFi programming. The grey button I believe reset the opener.

[@bobl37]

I have the 3120, is there something else I need to buy to connect wifi? I have tried to connect it but it looks like there's another box i have to buy.

[@sosgds]

Hello! No the Genie 3120 comes with WiFi. Are you trying to connect to the 2.4 Ghz to your home router?

[@TreasurerHiddenGrove]

Any idea on why a red light is on all the time on my unit. This is a battery backup unit

[@sosgds]

Hello. It's possible that you have a bad logic board. Or you need to redo your travel limits. In fact there might be an issue with the travel module on the motor.

[@helenzawaski6894]

How much?

[@sosgds]

Hello. Because this is a proline motor the price will vary in your area. The retail version of this motor is roughly $300 thru Amazon.

[@markfields8328]

here we are 2 years later. Can you recommend an equivalent to the 3120? I really like the idea of the one piece rail but you can't get that benefit from anywhere but a Genie contractor dealer. Maybe the 5 piece rail system has improved over the past year or two? Your thoughts? Really enjoyed your videos and ready to tackle the project. Just need preferably .75 hp, belt drive, smart with wifi. BBU not necessary.

[@MrPowellcrazy]

lol, smoke detector chirping in the background........

[@Shopdogstudio]

is there a trick to activate the light bulb when the sensors of the garage door are interrupted?

[@sosgds]

Hello. Excellent question. This feature is limited to certain Genie motors that have the updated logic board. They call it the blue board. Here are the steps: Unplug powerhead Hold the down limit setting button Plug back in power while holding the down limit button for 5 seconds The light feature while passing the sensors should work. Hope this helps.

[@KingPR77]

👑 Great review. Thank you for the great info. I was planing to get a Liftmaster 87504 through my dealer. I got a estimate last month for a new garage door, which is mandatory for me to get a hurricane proof garage door since I live in Florida and. And I needed to to get a opener. I put my deposit down today for the items. But was told since the beginning of August they're no longer selling LiftMaster openers, do to the fact the manufacturer not getting the supplies to them in a convenient and early fashion for their customers for it to be installed. And this is a 8 to 12 week wait to have my stuff installed. So lift master is taking longer than that to send to there dealers. Anyway the dealer told me they are now just selling Genie garage door openers. And they replacing my Liftmaster 87504 with a Genie 3120H-B I wasn't really happy about that because I like the LED corner to corner lights. Which is Led plus. And the built in camera. I Love the idea of tech and security the Liftmaster offer. Plus the Liftmaster offer me lifetime warranty on the motor and belt. Vs the Genie only giving 15 years warranty on the motor and belt. I know I could go with there retail brand Chamberlain. And get the 4643T model from Home Depot. Nevertheless after listening to your thoughts and opinions on retail brands versus professional brands. It's better to stick with the dealer Nevertheless after watching your video I feel more better going with the Genie. And I didn't want to have to go through 2 different dealers for the Liftmaster opener. And the other for the garage door itself. And on top of that I like my original dealer out of all of them I got estimates from. So again thank you for this great and informative review.

[@sosgds]

Hello! Thank you so much for offering this great insight and feedback to your needs. I really do believe that the Genie can offer a great operating experience. I hope it all works out.

[@KingPR77]

@@sosgds Thank you!

[@asas-wv2rb]

I need 2 openers for a new home. I want quietest and best smart app. Can't decide on which company and model to go with. Genie or chamberlain. Looking to stay under $300 for each one. And what HP do I need for double steel door and single steel, 7 ft Wayne dalton doors?

[@sosgds]

Hello. I think the Genie retail motor that offers the most bang for your buck is the 7155L from Costco. It does not have the best smart app but it is quieter than the Chamberlain. Plus that motor is usually on sale for $200. Hope this helps.

[@MrAlgariny21]

Very informative and well presented video, thank you. I just had a 3120H belt driven professionally installed with 3 years of warranty and was charged $1,000 in the Tampa FL area. Do you consider that price fair?

[@sosgds]

Thank you for your positive feedback. The 3120 model is definitely worth a high-end ticketed price. Of course I don't know what other services your dealer installer provided for you upon installation. Thus it's possible what you paid also included a number of other services to maintain your door, to maintain the balance to the garage door, and to make sure that it was going to work at the highest optimal level with your new garage door opener motor. So I would say it's definitely fair if you had all those other value propositions applied upon installation.

[@davidandrzejewski1409]

Can this motor be used with a regular contact closure/button on the two-wire lead? Or is the genie-supplied panel (with the light button) required?

[@sosgds]

Hello! Great question! You can use a regular single push button on this motor but it's best to go with a original OEM Genie push button. They work with a series II wall button. Hope that helps.

[@davidandrzejewski1409]

@@sosgds yup we have their panel. BUT I wanted to add a z-wave contact closure to it.

[@sosgds]

I see. How are you trying to configure the Z- Wave with the motor? Are you using the Genie Aladdin Connect App?

[@davidandrzejewski1409]

@@sosgds nope this is to avoid the connect app. Instead, the z-wave will provide a contact closure - momentarily shorting the two wires the way a standard button would. Combined with the tilt sensor I already have on the door. I just like to do things the hard way!

[@sosgds]

@@davidandrzejewski1409 🤣🤣🤣🤣 .... Well it keeps it interesting.

[@jmendoza879]

I have this model and my garage door remote was recently stolen. How do I 'reset' opener so previous remote controllers won't work?

[@sosgds]

1. Press and hold the SET/PRGM button on the opener for two seconds. • The ROUND LED will turn BLUE. • The ROUND LED will then flash PURPLE. 2. Press and hold the UP & DOWN buttons at the same time until both LEDs turn off. • Both opener LEDs will flash and turn off indicating that all remotes have been erased. 3. Press any remote button. • The opener should NOT run.

[@jmendoza879]

Thank you!!

[@anthonymyers4378]

How does this compare to a 3024 opener?

[@sosgds]

Hello! That's a great question. The 3024 has a strong DC motor output which can go up to 140 volts. The 3120 will offer only a 24 volt output. The 3024 can lift a garage door faster but it does not have WiFi built in. Hope this helps.

[@toddhietpas684]

Great video. This has been very helpful in planning my openers for my new house. Thank you!

[@sosgds]

Thank you! Stay safe patry person!

[@ngheluong8026]

Please help me. Where store i can buy it

[@sosgds]

Hello. This motor is offered thru the dealer channel. Thus you reach out to a local dealer to see if they offer this motor or you can purchase the retail equivalent. Hope this helps.

[@CarlosCastillo-he4rm]

I have this genie 3120 model. Suddenly I have short range issues with my handheld remote and with the truck rear view mirror remote. It works fine from a distancia, even from a couple houses away. But I can't open my garage from the truck when inside the garage or use the remotes when too close to the motor. I called genie and they say it's normal because it's a blind spot, they didn't help at all, can someone help me? This isn't normal, right?

[@sosgds]

Hello Carlos. Yes there is some truth to this. Unfortunately Genie requires that their remotes are programmed and operated from a distance. The reason is because of the algorithm built in their logic boards. It needs distance in order for the RF (radio frequency) signal to be detected. In some cases the motor will receive the signal but the code will misfire and thus not open or even close the door. Based on your comment, it look like you are trying to utilize HomeLink correct?

[@CarlosCastillo-he4rm]

@@sosgds yes, I programmed it into my 2018 tundra and sometimes it works and sometimes it doesn't. Is there another way to make work? Something such as a signal booster that I could install at a distance to make it work?

[@sosgds]

@@CarlosCastillo-he4rm I wish there was. The range is not the issue. It's the software within the board of the motor. Now did you happen to install LED bulbs? LED bulbs if not properly RF shielded will emit an electrical interference. It would be important to know what type of bulbs you have.

[@CarlosCastillo-he4rm]

@@sosgds it did come with LED, is it better if I change them to filament? Also, is there a brand that has better short range reception? I used to have a craftsman in my old house and I never had these issues?

[@dhavalmavani5894]

Very helpful review - thank you! All else being equal, which one is quieter in your opinion - Genie 3120 (pro version) or 7155L (retail version)? I am unable to find any specifications on noise output other than the 7155L specifies that is "ultra-quiet" but 3120 doesn't.

[@sosgds]

Hello! So sorry for the late response. I do feel that you're going to be happier with the 3120. This particular motor is just as quiet as the 7155. But that one piece rail is going to make the world of difference. I hope that helps!

[@maskerade81]

Does this mean that the 3120 is not retail, so we can't get it, unless we get a pro to install?

[@beatrizvelascogarcia217]

I have a heavy iron door, that had been working with a Chamberlain 1/4 hp for over 6 years, now is not working, which recommends ? A Genie 1 1/4 hp ?

[@sosgds]

Hello. Thank you for the question. I would stay with Chamberlain it pay a little more for a LiftMaster motor. The Genie motor is good but I prefer the torque to LiftMaster.

[@beatrizvelascogarcia217]

@@sosgds Thanks for your answer. Do you have a Facebook page? I will like to literally send the pictures of what I have ,, the house is in Tijuana and I already bought the motor genie,, and I have yo take it on early Tuesday, so as your better opinion I only have tomorrow Monday to exchange it. Can I send you the pictures? And where? Thanks

[@sosgds]

@@beatrizvelascogarcia217 You can email them if you like. [e-mail]

[@beatrizvelascogarcia217]

@@sosgds I sent you an email already. Thank you so much 🙌🙌🙏🙏

[@J4K3Y10]

Wow I just got notified and in glad to see it

[@bostonelevatorsaviation]

Is it possible that you can make a review on the 3120 HL with the LEDs

[@sosgds]

I'm waiting for my local distributor to get them in stock. But yes I will be reviewing that garage door opener motor.

[@ien2023]

WHat od I do if all the lights are red and nothing is working? I got it assmbled and trying to test it before actually mounting it but nothing is working.

[@sosgds]

Hello. The programing to the travel limits need to be reset. But it could also indicate that your motor is in a thermal lock. It may have traveled too many times and now it needs to cool down. Give it about 5 minutes and try programing the travel again.

[@mulliganstein]

Maybe next time don't make the smoke detector low battery sounds during the video. I missed half the video trying to find the one in my house with the low battery.

[@sosgds]

Hello. Thanks for the feedback!

[@zacksgaragedoorserviceandr1208]

Thank you for mention of the emergency release rope and handle not a lot of people under stand that step

[@sosgds]

Thanks Zach! In fact I have video that goes into depth on how important it is to have one in the event of an emergency.

[@zacksgaragedoorserviceandr1208]

@@sosgds Ik I saw that video really good job

[@garagedoorgenius]

🔥🔥 AWESOMENESS 🔥🔥

[@eliasadely9764]

If I’m trying to program a home link device from my car am I supposed to use the remote or press the program button on this specific model!? Definitely liked the video!

[@sosgds]

Hello! Now if you're trying to program the homelink feature to your vehicle you will start with the remote transmitter. Typically you want to keep your remote within 6 in from the homelink button. Depending on the car that you have once you program the button, you will then program the homelink to the motor. From there you'll have to get on a ladder to press the program button so that the purple light initiates. Once the purple light is on you can then press the programmed button on homelink and tried a couple times to see if it's synced. Hope that helps!

[@makenchips]

Good job! Just installed an genie residential from HD. Works like a charm and so quite. So easy just take your time.

[@sosgds]

This is one of my favorite Genie motors.

[@MatthewKrieger]

"Genie enthusiasts" LOL.

[@garagedoordoctorofhouston6518]

The retail genie rail is a joke if the belt breaks the rail will fall apart. So far I'm loving the genie 3120 powerful but yet quieter than the liftmaster 8550w, but I do like LM wifi app is definitely better, but genie will improve over time hopefully genie will come out with a motion sensor on the wallswitch, but thats probably a year or 2 away. We offer the genie 3024 as a dependable entry op the 3120 as the middle option and then the lm 8550w or 85503 camera as top of the line. Again great video good point on look out switch my kids locked my wife out twice haha

[@sosgds]

I couldn't agree with you more Cody. The 3120 is great machine, but the Aladdin Connect app needs polishing. Plus it's just not as fast as MyQ. I do hope that Genie can work on a perfect their wall button with a motion sensor. In fact I would love to see it in their wireless wall button. And I think we are on par with offering the motor options you mentioned. In fact, allow me to pick your brain for a bit. Do you install the Wayne Dalton 6600 model door? I have a customer that has a WD 6600, Lexington overlay, 16 by 8, on a low head track that needs a new motor. What motor would you recommend?

[@garagedoordoctorofhouston6518]

@@sosgds So for me route 1 . 8160wb or 8550wlb depending if they want additional features and ok with more expensive. The lm seems to have a little longer soft stop so it would be a little more gentle on the final part of closing 2. genie 3024 belt or 3120 belt depending if they want wifi . Then the oddball option marantec 370 or 380 but it doesn't have any bells and whistles but is the quietest and more importantly slowest soft close which is perfect for low head room

[@sosgds]

Brilliant! I feel that Marantec is the quietest but it's so behind LM. It's tough for me to recommend. Thanks for the insight Cody. Appreciate it!

[@harveykortman]

I like the 3120, wifi workings with Aladdin connect sucks. LM phone app I heard has great reviews

[@sosgds]

@@harveykortman Hello. Yes the app is just not as intuitive and it's slow. But most of my customer are happy with what it offers.

[@dane1234abc1]

Great video. Just had a Genie 3120 professionally installed, to replace a Lift-Master 2000SDR installed 21 years ago by the same company. Door would no longer close unless button held down for entire close cycle, and problem turned out to be the photocell control board inside the old opener and not the photocell system itself. So it was time for a new opener. I am in nanny-state California, so the battery backup option is mandatory, required by state code as of 2019. How long can I expect that very pricey custom molded battery pack to last? Expect little use of battery, even with Pacific Gas & Electric Public Safety Power Shutoffs. (Editorial: PG&E also stands for Pacific Greedy & Explosion, and PSPS also stands for Perfectly Stupid Power Shutoffs.)

[@sosgds]

LOLOLOL! Hello! Pacific Greedy ... that's great. I would have to agree with you about the battery backup. The law stemmed from the Paradise Valley fires. Some died in their homes because they were not able to leave their home thru the garage. I will admit that a battery backup will come in handy in emergencies, but it would be hard to quantify if it can truly save lives. So to answer your question, the standard battery will last about 2-3 years. It's a simple battery that can be purchased about $20 bucks off amazon if you didn't want to get the $80 Genie version. Thanks for the great comment!

[@dane1234abc1]

@@sosgds Thanks for the reply! I don't understand how a conventional, rectangular 24 V battery would fit; would it go inside the molded add-on battery pack? Yes, I was shocked when I saw that a replacement (molded) battery pack would cost $70 and probably only last 2-3 years. However, once my Genie 3120 starts beeping because it thinks the battery is at the end of its life, would not an option be to simply disconnect the battery connector, turning my Genie 3120 into a non-BBU version, with no beeps? I understand that in California dealers must install only the BBU version, but I believe that as a homeowner I have the right to not install a replacement battery. It looks like a generic, rectangular 24 volt battery might fit inside the molded battery case, when the time comes. Can you provide an Amazon link to an appropriately sized battery, that would also be compatible with the charging current that a Genie 3120 provides? Thanks.

[@sosgds]

The battery attaches to the back of the motor. It has a cover case to protect from exposure to the elements. Potentially the beeping should stop if you disconnect the battery, but if feature is there I would encourage it be used. There are a number of no name brands that could work. I would search based on this model number. Battery BackUp Replacement Battery- 111658.0002.S.

[@dane1234abc1]

@@sosgds Thanks for this info. Found link to Genie OEM replacement battery only; that is, re-use the molded battery holder-cover and re-use the battery connector cable. Also learned that it's a conventional 12 volt battery, not a 24 volt battery, which explains why instructions warn that door will open/closer more slowly when operating on battery backup; you're running the 24 volt DC motor at 12 volts.

[@sosgds]

That is correct. I hope your new motor gives you a long life. Thank you again for the support to the channel.

[@TBHD724]

Great review! If there's one thing I think Genie needs to work on, it's their remotes, the squishy buttons just don't seem to work all that great to me.

[@samsquires2877]

Basically the 8580WLB is the HD chain version of the LiftMaster 8550WLB. If you get a chance can you make us a review on that opener if you ever come across it? I will say i like how LiftMaster/Chamberlain does their battery backup on their openers better because they’re concealed inside.

[@sosgds]

Sure thing Sam! I will definitely try and get my hands on one. And I also agree with about the battery backup for LiftMaster. It's much more polished. But in California there are so many homes that have a structural beam that runs parallel to the garage that it will not allow a standard LiftMaster to be installed. And if the customer does not want to go with a Jackshaft (and overhead space allows it) the 3120 is perfect for that scenario.

[@tomerph]

There chucked full of plastic bought by overhead door co about 15 yrs ago a Japanese conglomerate there logic boards overpriced help line is lioged up for 1hour or more openers are over priced there chain system is hodge podge chamberlain is twice the unit less $$ then genie ive 39 yrs repairing but no more! There emergency release carrige is cheap ass plastic very expensive to repair and easy to break there help no 800-35-genie

[@sylnetta]

Talk too much. Just get to the point 🥴😩

[@sosgds]

Hey Meechie, what I'm hearing you say is "Please work hard to make informative, useful, and free content based on your expertise, but also make it the way I want it so that I don't have to stay on your video very long, even though that's the best way I could help you out in return." Got it! Stay safe out there.