Samsung Front Load Washer Error Codes and Test Mode - How to Troubleshoot a Samsung WF42H* Washer

If you are having Samsung Front load Washer problems, then this video will help you gather info and ideas on how to fix the problem. At the end of the video, I have the official Samsung Washer Error Code list as well as how to fix them as per Samsung.
Entering the Samsung Washer Diagnostic Mode isn't entirely easy - the button presses are simple, but sometimes it doesn't connect properly, which I mention at the end of the video. However, once you enter the various modes including the Samsung Washer Test Mode, you have some REALLY POWERFUL features to help you understand what exactly is going on with your machine, and hopefully get some ideas on how to fix it.
The code list starts around the 5:13 mark, and include:
- Samsung Washer 1E Code
- Samsung Washer 3E Code
- Samsung Washer E3 Code
- Samsung Washer NF Code
- Samsung Washer ND Code
- Samsung Washer AE Code
- Samsung Washer DS Code
- Samsung Washer DL Code
- Samsung Washer LO Code
- Samsung Washer HR Code
- Samsung Washer OE Code
I hope this video helps you troubleshoot your Samsung Front Load Washer - if I missed something, or you have other questions, let me know in the comment field below!
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[@windymohamed1668]

Thank you Ben. My washer was locked with a load inside. I followed your test instructions, it unlocked the door, I confirmed the drum still had water. I put it in spin test. It drained and spinned. Pushed the start button at the end of the test and door unlocked. I guess I don't have to wheel this Samsung to the curb tonight.

[@justagirlsd3000]

Thanks Ben! Our washer was overloaded and it got stuck and we couldn't figure out how to reset it or get the error code back. You saved me from calling a repair person!

[@richiebledsoe1006]

Thank you my girlfriend moms washer died! This is the first video I found and wanted to say thanks for the great content! To the point and no bs is greatly appreciated!!

[@ColdFuse96]

Thanks so much for this video!!! I bought one of these at a yard sale recently, and I never would have figured out how to go into diagnosis mode without you!!!

[@longhornjay]

Ben this is a wonderful and helpful video, if you ever decide to reshoot it and include water tests that would be awesome. Also, small 'flick flub' the first test mode you put the machine into you say hit the 'soil level' button after getting the machine into 'd' mode but you clearly hit 'spin' to get into the next mode. keep up the good work!

[@zamemer7960]

Three years ago and still helpful, this really helped a lot 🙏

[@bensappliancesandjunk]

Glad it helped!

[@patrickmercado5284]

One of the best if not best troubleshooting videos. Just changed my ECM for a fail to complete spin mode. I’m gonna try to clear all codes, reset water level and whatever else I can do to create a flawless running machine.

[@isabelbassi3139]

Hey! Mine would not go into spin test mode either, what did you do?

[@patrickmercado5284]

@@isabelbassi3139 unplug machine for a few minutes. Then try. Also there is a balance calibration to run that is in the manual.

[@georgevasilopoulos2390]

I have the OE error, cleared front filters but now it happens randomly, what else can I change or clean on the same exact washer you had in the video.

[@adeebali1607]

Hi, i have a samsung 12kg washer which has been working fine until today. I put in a small load in today and found that the drum would not turn. This morning it was fine. After putting it into diagnostic mode, the washer displayed an error 3c2. The drum is now also hard to turn, something has locked. Any ideas please?

[@francoischevrier4824]

Hi is it the same for the compact washer ww22k6800aw/a2?

[@jamshedahmad7603]

Thanks for the Video , Just need your advice , I have same washer which has AE 6 and 7E 14 . Any suggestions?

[@emiliosanchez5621]

Hi Ben. Great video. Can you help me try and repair my Samsung WF45K6500AW/A2 front load washer? The washer went dead during a wash and circuit breaker snapped off. The front door was locked water was in the tub. I turned on the breaker and it immediately snapped off. I changed the inverter board and it no longer snaps the breaker but it’s dead. I ordered the PCB. No change. Where should I check?

[@andrewrobinson7600]

Hi, hoping you could help me with a little advice. I have this machine, and the original fault was a burnt out DC92 board. I bought a new one and replaced it. Once the machine was back together I now have an AE6 error code and the drum won't spin, it just judders a quarter turn very slowly then stops. It repeats this over and over. I checked the connections, and all appears good. What am I missing here? Please help as it's already cost me $322 for the one board.

[@jazmynravae]

Any idea what a 4E code is for a Front load washer. its same one as yours

[@ericbruton3836]

Ae6 code, what is the best way to check loose wires to take it apart to see. Thank you

[@nicolas3713]

I have an AE6 code. I don’t see any loose wires and I have changed out the Samsung Washer Main Control Board DC92-01803D but I still get the error. Any advice?

[@fespyanko]

My washer just beep when I push the main button, but it doesn’t start. If I keep trying it eventually starts, but can take as long as 30 tries. What do you think I should do to fix that?

[@Ritaferdi]

Im dog sitting and don't know how to use the machine... It had a de code... However after watching your video I did get it to start... Thank you

[@aos7194]

which control board should I replace if my error code reads "AE6" & "dE"?

[@jeremyrhudy6346]

Hello Ben love the video it has been very helpful when I can get it to stay on long enough to get through it. The problem I am having is that it will turn off and back on several times throughout the cycle. Now I can hardly get it to stay on long enough for me to get to test mode. Any suggestions?

[@PhilipHerlitz]

On my WF42h5200aw, it doesn't finish cycles, but never displays an error code. I followed your instructions (Holding Delay and Soil), and then pressed 'soil' once after it entered D mode. It instantly displayed J0 and blinked between it and the number 12. Turning the dial did not look like it was trying to cycle through different error codes. I printed a service manual and it doens't mention "J0". Any ideas? Thanks in advance!

[@ericr500]

Hello, i was running the spin mode test on , it doesn’t got passed 40-50 then i tried it again and doesn’t even move anymore. Prior to all this i did get a code dE and now it doesn’t show any error code. What can it be? Thanks

[@josecarreon4809]

Im getting code 3E2 I didnt see that on your list what can it be washer starts washing then stops and wont complete its cycle at times it will only work only in rinse and spin

[@DizzzyKipper]

Sir , Thank you so very much sharing your knowledge.

[@TMWelds]

If you’re having an issue with the 4E code, take the hoses off of the back of the washer and get a pair of needle nose pliers and pull that little filter out of the threaded plastic piece and clean that really well. I was having that issue and this seems to have solved it. The screen on the filter is really fine so it don’t take much to slow the water flow down and throw the code.

[@burberryducks6481]

How do you take the hose off? Im guessing you mean the drain tube of course. Its all internally integrated inside of the washer.

[@burberryducks6481]

I don’t have any of the codes he mentioned on the washer except the d. I have d, - -, dE1,dE,3E2. This youtube video is almost a joke because he doesn’t actually have a broken/overused washer. His washer isn’t even hooked up in the video. I don’t understand how this guy thought he could make an informative youtube video. Not hating just speculating.

[@burberryducks6481]

I have the same exact model of washer as he does in the video.

[@burberryducks6481]

Im pretty sure the problem is just the filters being clogged from overuse and not cleaning once a month like your suppose to. But i really have no clue it could be multiple issues I wouldn’t know. Anyways the video did inform me on a-lot about it actually.

[@thegamingshow9971]

@@burberryducks6481 stop being mean

[@MichaelWilliams-sr2ix]

I have the Samsung front loader the panel looks just like the one you have but it would not go in diagnostic mode. it sounds like he’s trying to get call for water but the numbers on front or bouncing back-and-forth and up and down just 4 lines.

[@kilo54]

WE42H5200 model, turns on and all lights stay lit, main control makes a few clicks then shuts itself off. Checking codes, segment display doesn't display full segments, Looks like gibberish. So, not sure if there's one or two boards that have failed??

[@hopeg8663]

Thank you! It helped a lot💙

[@Ruben-bv3nj]

Do you fix my wf42h5200ap/a2 check for codes no codes appear I did trouble shooting but nothing averting since to process good but when I put it to wash it dosnt do anything any chanse you can come and check it

[@Chalovski]

How to enter the diagnostic mode on model wf220anw/xac?

[@jeremyhula931]

My washer is showing 2E and will not start a cycle. Can you please help me know what to do?

[@ssgus]

What does the dE error mean?

[@douglasbernick5908]

Yeah on the Samsung front loader BRT model I believe it was the same when you do the video I have an E4 error code can you tell me what that one is

[@Ano-sh5uo]

Hi, Im from Brasil. Washer Samsung is having error 9c2. I can't solve this problem. Can you help me?

[@chalaynejohnson9007]

I have that same model but mines have no codes, but mines is only lighting up 2 temperatures eco warm and cold can’t use warm or hot temperatures any help with this issue GeForce I call a service person?

[@haroldlouann3445]

Hello BenI have a Samsung washing machine here I tried to do the self diagnose it will not go into that program I’ve tried it four or five times and it refuses to go in what am I doing wrong. My unit will fill up with water and drain but there is no movement in the drum whatsoever what’s my problem

[@zhizhong92]

This is great stuff. Thank you for sharing

[@red52041]

What does c6 error code mean and SE ? My washer is not spinning and now it’s not even washing

[@kcrobin7456]

This vid helped immensely. Thank you.

[@johnwillis4706]

So what does it mean when try to go to quick test mode and shows a "JOOF" MESSAGE?

[@juanrsosa]

Mine works only power and start, the wheel to select the ato mode. The dial pad is on, but the buttons do nothing, so I can not run the test codes. Do you have any suggestions?

[@elviagutierrez2855]

My washer throws an LE code! What’s does that mean? How can I fix it? Thank you!

[@shereemorgan1430]

Perfect video, I have that s exact machine. I got mines used, it works great!

[@sharleenrobinson228]

What does 4E mean? Washer beeps and have to start over several times.

[@dawinner777]

I have a front loader Samsung and it stopped on spin cycle. It still makes a chime noice but won’t power up. Can’t get the door open or get it to turn on. Any ideas?

[@cherylmadden7085]

Omg Thank you so much thanks to you I was able to get my washer working again I’m by my self and my son that helps me is out of town so I follow you to get the water coming back into my washer thank you I didn’t have money to pay someone to come out 😊and washer been down for Two weeks I’m running the clean cycle now I had washed my bath rugs that cause the problem in the first place I won’t do that again

[@tuantang4770]

hi Ben thank you so much for the tip and you always have a good video for every appliance thanks again for eveythings

[@baskakumar5112]

Hello Ben My samsung washer wf45m5100aw when spine keeps adding more time. How can I fix it please help me out. Thx

[@barbaramcleod8478]

I have a Samsung front load washer and it won’t let water into washer when on a normal wash it on a quick wash it works????

[@alonsomonarrez1779]

Have a 4e code replaced the water inlet valves and the pressure switch why am I still getting 4e

[@sorayapozo3288]

My samsung washer show me error code 8e2, model EA50F9A8DSP/A2, top load, how to enter into diagnostic and test mode??

[@FezzyG23]

Can you do a video for the dryer? Is it able to be troubleshot

[@angelicasolano5720]

Question I have a Samsung top loader I keep having H E and it stops any suggestions?

[@jhonatadias1907]

I got a 3E2 code . Any ideas how to fix it ?

[@bolte2234]

any help with an "HE" code? I replaced the heating coil with no luck. please HELP!

[@christinebryant8354]

Very helpful thank you 👍

[@kathrynabbruzzese5007]

Great info, thank you. I'm want to find out what the ICON of the T-shirt mean? It comes up on the monitor now and then. THANKS

[@fatimahzahra3453]

Please help me, about code HC because not coming off. 😭😭 How can I 📞u.& my washing machine Samsung digital inverter 7.0 kg

[@stevenmann8095]

What about the fabric softener doesn’t empty out from tray each use ????

[@Tamboo04]

What does the 5r code mean? How can I fix it?

[@cmflow69200]

Hello Ben great video, Wash starts and then get to rinse and code SE or SUD comes up.I did the test as you explained and im getting a code that is not on your list 7t 14. Please help a girl out thank you.

[@calandrarue1012]

We have a Samsung steam VRT plus it is stuck on spin only and we can't do anything with it it doesn't open and it doesn't start any idea as of what it could be?????

[@wildblackxd6742]

Wait i put my new samsung on spin cycle high spin it did not spin when it was making unbalanced load it show this code right here this user code UE error code.

[@jamisonblair6025]

Thank you!! You saved me a few hundred bucks. You the man 🤛

[@bensappliancesandjunk]

Glad I could help

[@landonzain1661]

you all probably dont care at all but does anybody know of a method to get back into an instagram account..? I was dumb forgot the login password. I would love any tricks you can give me!

[@sonyahutchinson2025]

Well my error code right after the first step is 7E. It's not on the list

[@wally6193]

Ben, seems like sammy is having lots of problems as usual, which brand is the most reliable these days? Thanks.

[@robig1978]

Hi ive been trying to fix a samsung front loader washer WF1104XBC It has a door lock error Problem have replaced control board and the door lock after around 30 mins of washing it throws up a DE error and stops 2nd set and seems to stuff the lock and the control board shows DE error in any other machine it go's into would be awesome to have any ideas how to solve this

[@bensappliancesandjunk]

Its definitely a door lock/pcb error. HOWEVER sometimes it'll throw that signal if the drain pump connection/drain pump is bad. I'd check and verify its connections are good and everythings' operating well with it.

[@do2845]

I had seen SE said it was a drain when googled is this right

[@richardborowski6190]

Excellent video. You know your stuff.

[@richardlilly783]

I get code d se oe de d what does this code mean I have taken pump out and cleaned hoses to drain pump and filter still not working

[@stephanietrujillo2335]

I got a JOOF code what does that mean

[@jcmx0180]

Hey Ben I get a LE error code on my front loader. Can you give me a idea of the problem? Wf56H9100 AG/A2

[@mikeadkins1736]

What was the problem?

[@magicbean-sva]

I have a Samsung Model # WF50K7500AV/A2 and can't figure out how to get into the diagnostic modes. Can anyone help with this model?

[@sharleenrobinson228]

Thank you. Sure helps

[@jenniferconley9591]

I can’t get the steam button to light up . Any idea of what could be going on ?

[@juanantonioballestercuesta4961]

Hey Bro... your are the best. I'm subscribing to your channel right now..

[@juansanchez-kb4ij]

I’m a new subscriber to ur channel I’m on the same field and I start like u said on the comments pick up truck and a garage I start flipping junks appliances Now I buy 30 to 100 Pz a month from a warehouse as is obviously but I like what I do and I’m always gonna need a extra advice from ur videos Plus I wish I can get a teutorial from you 😃

[@bensappliancesandjunk]

What kind of tutorial do you need? Are you doing this in the US or another place? Awesome to hear!

[@juansanchez-kb4ij]

@@bensappliancesandjunk I’m in USA I have a used appliances shop here But sometimes I’m getting hard time with this top load washer such like Samsung Maytag bravos and specially the cabrios we do sell washer but mainly direct drive whirlpool and kenmore We always get those in front loaders Samsung and LG

[@bmab67]

This worked when I got the washer but now it won’t go into any kind of mode by pressing certain buttons.

[@fedond1133]

Brilliant. Thanks for the info and help

[@fedond1133]

Shows 3E2 after all spins untill the D. I assume that's a motor driving error... Sounds expensive.

[@KhmerPenn]

Thank you for sharing. 🙏

[@INNER.SESSION]

My machine won’t even power on , just clicks. It has power, but not to the push button control panel. Any solutions? Please help!

[@smtales1]

Ben, Thanks for the video but I can't even get my machine into diagnostic mode. I was hoping you might be able to help. My Samsung WF45N5300AW washer stopped mid-wash and generated an AC6 error code. I understand this is an error when the exchange of data between the control module and the information display board has an issue. The display panel is illuminated but not responding when I try to put the machine into diagnostic mode or even change wash cycles. I had to manually drain the drum and open the door. So I replaced the display board, and that did not fix the condition. Next, I replaced the display panel, and still no joy. The machine remained unresponsive although the panel was displaying a time and the wash selector was illuminated, but I couldn't change the wash selection. Can you think of anything else I can do before I replace that expensive control board?

[@icarus7n158]

Any luck resolving this issue? Mine is doing exactly this!

[@nouhoumdolo2917]

hello I have a samsung washer wf42h5200ap which displays an error code that I do not understand 9E2 thank you for helping me

[@Max-9632]

Hey Ben just wondering have you ever seen a Samsung eco bubble front loader washing machine have a chunk of the door seal missing before

[@bensappliancesandjunk]

Which part? Very bottom of the gasket on the front where it'd kind of seal with the door glass?

[@jacobharrell4648]

@@bensappliancesandjunk do you have a website

[@dwaynesheenan5937]

I have a Samsung washing machine turning off/on mid cycle has error code 7-E can u tell me what’s wrong with it. Wf42h5400aw/a2

[@brittanythomas7006]

Mine is stuck on 4E like5-10 minutes and barely any water

[@ambergolding409]

I have this same washer. The washer itself does Not Fill with enough water to saturate/wash the clothing properly. We find ourselves doing small/tiny loads of laundry or washing a load multiple times just to get things clean. Any advice in what could be going on? Is there an eco mode setting that could have been turned in when it was installed? Any ideas or advice would be much appreciated! 4 kids and a farm with this washer is not going well...

[@romarioflores863]

Are you on well water or city water? If well water, the water valve filters at the back of the unit may have sediment buildup not allowing for enough water to go into the unit.

[@ambergolding409]

@@romarioflores863 we are on well water. I will check that this weekend. Thank you for replying!

[@romarioflores863]

@@ambergolding409 you’re welcome

[@SuhailPatel]

I have a Samsung model WF42H5000aw and it is throwing an error JO13 any one know what this refers to and how to fix this?

[@xAlbanianHackerx]

Hey Ben, I have 5E and have drain issues on my Samsung washer. Any advice?

[@bensappliancesandjunk]

Make sure the drain hose isn't buried too far into the standpipe that'd cause back flow. Make sure the drain hose isn't linked/pinched anywhere. Make sure there isn't anything stucked in the pump or hose. If none of those things work, the drain pump may be bad. If its super noisy, or you find that its not really draining much at all despite no obstructions.

[@bigbeardoingthangs]

I had this problem yesterday. In addition to getting the 5E code, I got a SUDS sensor error saying my washer was foamed up (it was not). Mine has an access panel on the front bottom left for a filter that was jammed FULL of dog hair - clearing that and then leaving the washer unplugged for half an hour cleared it and resolved the problems.

[@thelazycrafter4u]

What does it mean if the whole front panel lights up?

[@georgecass8529]

I got a 3b code on my washer but cannot find that code anywhere

[@isaaclopez6747]

I am trying to do an eeprom clear to erase error codes but it doesn't work.

[@gillianstromayer2966]

Thanks for the video!

[@venkateshakkala8716]

My machine pause/ play button not responding..what can I do

[@venkatpatnaik3639]

Hey Ben... I have the exact same model and it’s running into a 5C or SC error code.. didn’t see this error code in your video..saw a couple other videos on this error and I tried to drain the water from the bottom and cleared the filter however it still shows the error code when the washer reaches the Rinse+Spin mode.. any thoughts? Thanks

[@bensappliancesandjunk]

Looks related to drain pump. There are a few things with that: 1) The pump isn't pumping the water at all (bad pump) 2) The pump is not draining the water efficiently for #1, you'd replace pump if it had junk in it. Many times, just clearing the filter isn't enough - the pump itself has been destroyed due to the derbis. For #2, check the drain hose and make sure its not TOTALLY JAMMED in the standpipe where the water drains to.

[@venkatpatnaik3639]

@@bensappliancesandjunk Sounds good... I’ll give that a try.. thanks for the quick response 👍

[@locdo5621]

@@bensappliancesandjunk ok Ok

[@locdo5621]

@@bensappliancesandjunk l

[@locdo5621]

@@bensappliancesandjunk Ok

[@goldensunshine8909]

Hey I would love some help with mine I was working and now it doesn’t even turn on 😢

[@venkatrajc8589]

Is it necessary to fit a voltage stabilizer for this model

[@jessicaburgos5280]

My washer displays error codes LE & 4E, any idea what those indicate!

[@texaskiller17]

My washer was displaying the LE error code, so I did multiple checks and it went away. But then the 4E error code popped up immediately after. I have played with as much as I can. The 4E error code went away and now it’s just the LE error code. Did you ever figure out what your issue was or what fixed it?

[@Andre-tc1wj]

Ben, do you have more videos related to the model. Mines has a 3E2 error. I replaced RPS No spin. When I ran the diagnostic after replacing RPS error was gone but it still doesnt spin and error returned. How do you test the windings and RPS? Thanks for video

[@bensappliancesandjunk]

Not YET. I do plan on making 3-4 more in the near future. From quick glance, thats a control board / motor control error, more than an RPS sensor error. I'd check to see if you're getting any outgoing voltage. I've had a few Samsungs lately where the boards were just totally shot due to random issues.

[@Andre-tc1wj]

@@bensappliancesandjunk Thanks for the quick response. I will keep looking around for more details and check back. Thanks again

[@Breegurl77]

@@bensappliancesandjunk I’m still getting a 3E and 3E2 error even after replacing the motor and the pcb board.

[@EWTroelsen]

I have the same no spin issue. Replace ROM sensor and still no spin. 3E2 and dE error codes now display in diagnostic mode. Other codes in Quick test mode: 004F (Heavy Duty dial position) 254 (Bedding) JO13 (Normal - I think this is software version) Any suggestions.

[@jonnybaze7449]

Wait he said push the soil button once but hit spin right?

[@jamila1845]

My code is saying SE. What is that. The wash cycle stop with se code and didn't start the next cycle for rinse