A helpful commenter pointed out that I neglected to mention the fix to this issue. I am not aware of a way to fix this issue so unfortunately it means you must replace your motor assembly. Here are a few links for the main body but BEFORE you purchase, verify it corresponds to your exact model information! New motor assembly: amzn.to/3V4qYYO
@metalage97518 ай бұрын
I agree. This channel is really good. Good concise information and easy to listen to. I own 2 Dyson stick vacs, the V11 and the Gen5 detect. I've had a few issues with my V11, but Dyson has looked after me every time. The first issue was the exact problem you made a vid about the V11 randomly turning on. The second was the dirt cup falling apart. Dyson sent me a brand new Main Body & Big Cyclone Assy and a new bin assembly, free of charge, which I was very happy with and quite surprised, considering it was a year and a half out of warranty. Just thought I'd share that. Great channel.
@richardsvacuumcenter8 ай бұрын
That's good that they took care of you! Thanks for the kind words!
@rolliebca8 ай бұрын
I love this channel! So many great tips and tricks make it a very trust-able resource. One quick question, is there a fix for the motor issue demonstrated in this video? Thanks!
@richardsvacuumcenter8 ай бұрын
Good question! I'll pin the answer so others can see.
@richardsvacuumcenter8 ай бұрын
And thank you for the kind words!
@متجررقمنه-د2عАй бұрын
Hi Richard, I have V 15 and it suddenly stopped, making start and then suddenly stop working, I clean it regularly with not leaving any moisturizing or anything, so what can I do?
@richardsvacuumcenterАй бұрын
I’m sorry I can’t be more help. First try to see if it might be a battery issue. It could be a broken trigger as well.