Bissel Crosswave Dirty Water Tank Error Solved

[@mhoward727]

OMG! This worked like a charm! I have been going crazy over this machine incessantly telling me it's full when I can clearly see it is not... you're a genius. Thank you for sharing.

[@mrsk9mm]

Thank you!!!!! I take the whole thing apart to dry it and 5 minutes later have to unscrew everything dry it again. I’m doing this right now!!!!

[@rkoscier]

This worked like a charm! I was ready to take it in for repairs which probably would of cost about half as much of a new Bissell. Thank you so much!

[@SoundShiftAudio]

No problem. I know the feeling. I was about to throw it out the window. Lol. Glad to have helped.

[@jessicarowald9637]

Same, fixed Aunt’s 🎉❤ Thank you again!

[@krazyinidaho]

This was a good explanation of why the error was happening. And a good fix. One side note is that you need to be vigilant on emptying out used water. If you dont it will go into the motor

[@SoundShiftAudio]

That is a very good point sir. Thank you for that.

[@gabriella6210]

Thank you so much for this video. This is the 2nd time it happens to me. This is my 2nd replacement of the tank and everything else. I opened it as you said, my machine had Abt 2-3 tbsp of dirty water in there. I dried it up, screwed everything back together (I WS afraid of cutting wires) full tank light came on. Took it apart again, dried it up then put the hot glue where you said but didn't remove the metal posts. Screwed back together and VOILA....IT WORKED! NO MORE FULL TANK LIGHT. I didn't cut wires because someone else here did and still didn't work, then another person said you have to watch the tank to not overfill and lastly because I would've done it if you had actually demonstrated that it worked. But I do thank you for the video it definitely helped 👍🏻👏🏻

[@helene2995]

Thanks ! It worked for me ! This is the 2nd time I’ve bought a cheap used machine on Facebook marketplace (labeled working in excellent condition) but it came with a secret wiring issue when I got home, I was able to to fix with a KZbin search 🎉❤

[@Sentras2011]

Worked like you said! Saved me $80 over a new dirty tank. Thank you! Thank you! Ive had the unit since 2019 and it was well used. Now I can use it even longer.

[@felice_picks_sticks]

Thank you for creating this video. I discovered a fair amount of moist crud under the screw area, too. I'm guessing this also contributed to the error. Thanks for your info and clear explanation

[@gretchen300]

It worked! Thank you! That error was frustrating!

[@SoundShiftAudio]

I'm glad I was able to help. That error pissed me off to no end. Especially having to go through the pain of requesting replacement parts, only for the error to return.

[@RottenInDenmarkOrginal]

This worked like a charm! But, you went overkill with the hot glue, mate! I just nipped the wires in the middle, tucked the ends away, put it all back together and Bob's your Uncle! Cheers!

[@madisonhargreaves8301]

I appreciate the description of how it works! I've pulled the metal out and have put silicone the where the metal entered. My theory is keep all moisture from going up into the wire area. Silicone has to cure for a day before I can test it though.

[@SoundShiftAudio]

Good idea

[@snarf909]

You can skip the removal of the metal tabs and hot glue by just opening it up and snipping the two black wires. Factory sealant and metal tabs can stay in place.

[@Chiefy3]

😭 clipped the wires and still sayin full 😵😵😵😵😵😵😵

[@elizabeth3280]

​@@Chiefy3and you have the HF3 or?

[@Chiefy3]

@@elizabeth3280 i think it just had to COMPLETELY dry out - i didn't touch it for a month and randomly tried it a week ago and it works great now.

[@elizabeth3280]

@@Chiefy3 I tied everything except clipping the wires and submitted for an Amazon return. Perhaps ill find a used one for a fraction of the price to experiment but I actually need a vaccume that simply works like yesterday. I am over sweeping the the floor and my phillips vaccume lost the suction hence why I had tried this HF3 as the 2 in 1. At this point I am looking for an old tried and tested Dyson to tide me off until I figure out which 2 in 1 I will get in the future. I mean I spent like 600 on this professional grade steam thing I did not think thru. until I just moved I forgot I have that water that turns white so it did the opposit of melt the germs away and/or steam clothes etc. I thought I bought the ultimo steam machine which was a huge fail haha. so far this new place does not have the chalk affect with water so I should probably try that again.

[@LAURENPETTINE]

Mine still has the error!! Help

[@TravisB-o7w]

Im guessing something isnt right above the unit sensors. I cut the black wires at the board and hot glued the exposed parts of the cut wires at the board. Still the same error.

[@hardtogetnewname]

Perfect, thank you good sir!

[@danajohns29]

Worked like a charm salute!!

[@jgerman3172]

THANK YOU so much. GREAT TUTORIAL!

[@alemsofiane9504]

I did have the same issue, I open it, used hair dryer on the sensors area, than put it for 1 full day on top of my house vent area exposing the sensor area to the air. Put it back together and voila! No more alarm!

[@brachanigri8956]

Wooow im really afraid to cut those things and still keep gettint the error, is there something else I could try before cutting it?

[@yamilemorales2172]

I cut them and it still doesn't work😢

[@bonnaboo9139]

Thank you so much!!

[@cavscout1778]

Thanks. I have tossed out two of these POS Bissel for this problem. You just saved the third from a life in the landfill. I will NEVER purchase another Bissel product. Poorly engineered and marketed to pet lovers.

[@sharniekoster2040]

So this did not solve my issue. What would happen if I cut the pink/ red cables as well? Would the machine still work like normal?

[@RottenInDenmarkOrginal]

If you cut the red wires, the system won't be able to complete the circuit and the machine will think the tank is not in place at all!! DO NOT CUT THE RED WIRES!!

[@chitaboy]

You are genius !!!

[@LAURENPETTINE]

I’m still getting the error message after cutting the black wires

[@RottenInDenmarkOrginal]

I would say that the little control board may be bad or the internal motherboard may be bad.

[@EnlivenWellness]

Thank you!!!!!!!❤❤❤❤❤❤

[@gmcguy]

great video!

[@yiningwang4370]

It works thank you

[@juansebatiangarcianavarro5283]

Hi I cut the black wires and the error still continues, do I have to do like a reset or something?

[@SoundShiftAudio]

Do you still have the circuit board connected that has the 2 red wires going to it from the contact pads?

[@TamaraRaphaeli]

Ours still is having the error

[@SoundShiftAudio]

@@TamaraRaphaeli thats interesting. your the second person to tell me this since I uploaded this video. Could you email me some picture to what you did and I can see if I can try to further help you.

[@kristinaingram9355]

What happens if I cut the other wires too. I did this worked great for about a month now its doing it again

[@RottenInDenmarkOrginal]

@@kristinaingram9355 If the error reappeared, I would guess either the little sensor board or the motherboard inside the machine has gone bad! This aint rocket science.

[@tekay151]

Thank you soooooo much🎉

[@SoundShiftAudio]

Glad to have helped. I know the headache that it caused me when I kept getting the error message.

[@ReggieR3gg]

Bro is goated

[@SoundShiftAudio]

BAAAWWWWHAHAHAHAHA!!

[@kristinaingram9355]

Did you permanently remove the metal posts

[@SoundShiftAudio]

yes. And I filled the holes that they come out of with hot glue to prevent water from getting in there and caussing corrotion.

[@RottenInDenmarkOrginal]

@@SoundShiftAudio Way over kill! All you had to do was nip the wires in the middle and slap it all back together!

[@cloudtechconcepts7745]

Good job bro

[@jaimevasquez9567]

Worked !!

[@SoundShiftAudio]

Glad to hear it!

[@luisibanezvdjla]

I cut the wires put hot glue still doing it. :(

[@SoundShiftAudio]

Could you send me some pics to my email so I can try to help u out?

[@elizabeth3280]

does everyone believe this is even worth it or should I just send it back and get a refund? This seems like a lot of hoops just to try to get it to work when the error refused to go away after not even finishing my bathroom on its first use. Remind me why this is magic please?

[@SoundShiftAudio]

I do want to say that it is absolutely ridiculous the hoops you have to go through to make this unit work as it should. It is a very poor design flaw that should have been fixed a long time ago. I went through 3 units, trying to find something that would actually work as you would expect. After the third time, I gave up and just solved the issue myself. I shouldn't need to. Hell, no one should.

[@elizabeth3280]

​@@SoundShiftAudio so does this mean I should just send it back to Amazon and get something else? I bought it on black Friday special for 250 so I was pretty stoked until it did not even finish my bathroom. Now I am debating on surgery or if I should just get like a tried and tested used Dyson or something and buy a swiffer or something this has been way more time invested trying to fix this then it takes me to vaccume and mop my entire flat.

[@elizabeth3280]

​@@SoundShiftAudioalso, I have the HF3 so it looks only slightly different but I think it is the same concept

[@SoundShiftAudio]

Me personally, I got tired of doing the whole, return, get something different maybe thing. I wanted this machine. I works so well when it does. But for you, wheat I would do is, outweigh what you feel comfortable doing. If you dont feel comfortable opening it up and fixing the issue, then i would get something else while the sales are still going on. Do what you feel most conformable with. You could fix it now and try it for a few days, if you still dont like it or want to bail out half way through, u got it from amazon. They accept all returns no matter what. So try it and see where it bring u. If u get to a point where u want to just give up, amazon makes it easy for you to return and exchange.

[@elizabeth3280]

@@SoundShiftAudio Ill open it up and try what you did, I dont know how well it works as the error popped up when i was finishing up with my bathroom which is the first room I started with after a few stokes in the hallway to get a feel for it. I just had to ask myself why you kept buying these instead of something else, perhaps it is because it is the devil you know.

[@mikaelapetker5322]

Dont do this. I did and it didnt work. Also now my wifi isnt working so wrong wires buddy. 🙃 lesson learned.