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The BlueBay Esmeralda is now on my list of resorts to avoid right now in Riviera Maya, mainly because of the terrible sargassum but also because of the way they are managing it. When we stayed here recently, the resort had a terrible stench that could be smelled not only at the beach but also at the 2 main pools and buffet by the beach, which was transformed into the steakhouse and seafood restaurants at night. In addition, there were not enough lounge chairs around the only other pool that was located further inland, so we had to wake up before sunrise every day and walk to the pool in the dark to be sure we had our towels out by 6 am, or we wouldn’t have a place to sit. If that wasn’t bad enough, we also had to be at the concierge before 7am to get in line to make a la carte reservations for dinner. There was an app, but it wouldn’t work. We asked for help at the front desk, but we were told it didn’t work for everyone.
I’ve been to Mexico now 25 times, and this was by far the worst vacation we ever had. It wasn’t relaxing, and we felt like it was a waste of money. We met other guests who were equally as unhappy as we were. One guest made reservations elsewhere and left the resort. That’s how bad it was. Six weeks prior, we had been to the RIU Dunamar in Costa Mujeres, which is north of Cancun. The beach was pristine, and the resort was so much better than the BlueBay Esmeralda.
My recommendation for a better beach and resort is the RIU Dunamar or the Iberostar Lindo. Watch my highlights video of each to learn more about these resorts. To read about the resorts, go to my blog. www.noshoesjusttravel.com/resorts
Watch these videos that include beaches I would recommend you consider.
RIU Dunamar • Highlights of RIU Duna...
Iberostar Lindo • Highlights of Iberosta...