boAt | How to Claim a Warranty on Your boAt Product?

[@patil88ganesh]

Real life experience: My Boat Rockerz 255 Neo stopped working just 1 day before warranty. I raised the warranty ticket. I was little hopeful that it will be really replaced sitting at home. I thought I might have to go to service center in district place. But to my surprise, they picked up the product in 2 days, generated replacement order and 4 days after that I had new product at my hand. Absolutely marvelous job BOAT! :) Thank you.

[@SelvaKarthik07]

I hav little scratches in my box of Airdopes 141 will my Warrenty get Cancelled ?

[@boAt-lifestyle]

Hi Selva, please do connect us on some other social media platform to share the images or write us at [e-mail] Please feel free to contact us anytime via DM if you need any further assistance from our end.

[@Muskan-er5iu]

Kaise kiye btao n

[@MalikHamzal-q5l]

Hi boat how can i exchange my boat smart watch in boat exchange website plz tell me

[@Worship11]

I registered a complaint and I visited the service centre too however my boat airdopes 131 was just there for 1 month however my issue remained unsloved my buds is still not charging and because of that service centre i think that my 1 year warranty would be over but it was not my fault it was service centre's fault please help me😢 And i had invested all my savings in that aidopes please someone help me 🙏

[@shresthasahni]

My recent experience was not good with boat 131 got exchanged for 8 times in a single year.Imagine how much I used LOL

[@ushahomes5695]

Same issue 😂

[@lekshmi107]

Did you use the same invoice to claim warranty every time?

[@shresthasahni]

@@lekshmi107 Yes,Obviously

[@MLA1986]

Really BoAt product may be good but the service provided particularly by customer help line is worst of all. I have been trying to get my product replace but everytime, system ask for serial number, I entered various number available in product cover but each time serial number is shown as incorrect. I am still trying to reach out BoAt customer call centre but each time I dialed I am made to speak with computer and worst part is Computer does not understand my exact complain. I will never recommend anyone to purchase BoAt product only because customer are harassed like anything in case of any problem with the product. PLEASE DON'T BUY PRODUCT FROM BOAT, INSTEAD GO FOR OTHER THERE ARE NUMEROUS COMPANY AVAILABLE.

[@___Devmanus____]

I replaced my Airdopes 141for the 4 time and still I'm facing the same sound issue. Very bad experience

[@Karan_Rajput777]

Hey , i bought Boat airdopes this June and one side already stopped working . This is the second time this has happened. I didnt even drop the product or any other exterior damage. Have Claimed warranty. I hope u guys do honest job with the warranty and replace my product .

[@RajeshMudi]

is your promblem solved ?

[@Karan_Rajput777]

@@RajeshMudi i have sent my airdopes for pickup for warranty claim

[@RajeshMudi]

@@Karan_Rajput777 okk bro .Original box is needed is or not ?

[@MLA1986]

Really BoAt product may be good but the service provided particularly by customer help line is worst of all. I have been trying to get my product replace but everytime, system ask for serial number, I entered various number available in product cover but each time serial number is shown as incorrect. I am still trying to reach out BoAt customer call centre but each time I dialed I am made to speak with computer and worst part is Computer does not understand my exact complain. I will never recommend anyone to purchase BoAt product only because customer are harassed like anything in case of any problem with the product. PLEASE DON'T BUY PRODUCT FROM BOAT, INSTEAD GO FOR OTHER THERE ARE NUMEROUS COMPANY AVAILABLE.

[@habeeba.1533]

Hey the serial number is inside the case with a QR code I think. Have you tried it?​@@MLA1986

[@blink_____jenniequeen6670]

They literally rejected my warranty issue calling it damaged ( when it was perfectly fine when I returned it ) and sent me a pic of open airdopes like how would I know it was damaged inside. I had very bad experience. They took 4 days just to inform that. Terrible customer service. I'm never going to purchase anymore products from BOAT.

[@MLA1986]

Really BoAt product may be good but the service provided particularly by customer help line is worst of all. I have been trying to get my product replace but everytime, system ask for serial number, I entered various number available in product cover but each time serial number is shown as incorrect. I am still trying to reach out BoAt customer call centre but each time I dialed I am made to speak with computer and worst part is Computer does not understand my exact complain. I will never recommend anyone to purchase BoAt product only because customer are harassed like anything in case of any problem with the product. PLEASE DON'T BUY PRODUCT FROM BOAT, INSTEAD GO FOR OTHER THERE ARE NUMEROUS COMPANY AVAILABLE.

[@cjjc5935]

same her with the same product 🥲

[@shilpasorna6379]

Same problem,

[@joshmegameplay6299]

Same problem with my device

[@AslamPayyoli]

Same

[@hogrider.6096]

Recently my boat airdopes atom 81, stopped working, it's light werent flickering and I remembered I had warranty then I tried to replace the product and it amazed me that one can replace it at sitting at home they took around 1 week and sent my repaired airdopes back Thanks boat ! For such a good service 😄

[@boAt-lifestyle]

👍

[@breakergamer106]

Kitna paisa khaee ho bhai jhut bolne ke liye

[@breakergamer106]

Mere paas bhi boat Nirvana ion hai 2 mahine nahi chal paya 6 bar pick up cancel huaa 16din baad pick up huaa fir same product wapas kardiya ye bol kar ki sahi hai. Jabki maine video bhi email Kiya .. abhi bhi mera product kharab hai aur ye chutiye tarikh pe tarikh diye Jaa rahe hai .. bhai roj afsoos hota hai kis muhrat me boat ka product leliya

[@hogrider.6096]

@@breakergamer106 im not lying I can send you the photo and WhatsApp messages of boat

[@hogrider.6096]

@@breakergamer106 the case is not same for everyone there are different people in different service centres but boat should take care of everyones product

[@sojourner5069]

Boat warranty/ return is the best. I had an awesome experience when i return my boat rockerz. It was no question ask new earphone band right away

[@boAt-lifestyle]

Hi! Thank you for providing us with your valuable feedback. At Boat, we take pride in delivering exceptional service to our customers. Please do not hesitate to contact us if you require any further assistance. -Sam

[@manjindersingh6045]

Hlo cantact Number

[@Kshirodaitigudu]

My airdopes case cover not close, always it is in open condition. Please suggest me can we claim in warranty... One month back I have buy this 😢😢😢😢

[@dineshsatapathy6100]

Boat is getting worst day by day

[@boAt-lifestyle]

Hi Dinesh, we are sorry if something went wrong on our end. Please share the details of your concern at [e-mail] in order to assist you better. Feel free to contact us anytime if you require additional assistance. -Adi

[@sarkariadami1939]

Totally right, all airdopes will damage after some time

[@freefirehighlight1477]

Exactly 💯💯

[@ammunair2021]

My watch stopped working with in one month I don't know what to do

[@harshitshaw2006]

Exactly 💯

[@iam.jeet_20]

My boat 131 pro buds are not charging when I put them in the case. Yes I clean it with cotton and isopropyl alcohol several times.

[@kaif_0fficial]

Bhai what is the colour of your airdopes

[@MLA1986]

Really BoAt product may be good but the service provided particularly by customer help line is worst of all. I have been trying to get my product replace but everytime, system ask for serial number, I entered various number available in product cover but each time serial number is shown as incorrect. I am still trying to reach out BoAt customer call centre but each time I dialed I am made to speak with computer and worst part is Computer does not understand my exact complain. I will never recommend anyone to purchase BoAt product only because customer are harassed like anything in case of any problem with the product. PLEASE DON'T BUY PRODUCT FROM BOAT, INSTEAD GO FOR OTHER THERE ARE NUMEROUS COMPANY AVAILABLE.

[@iam.jeet_20]

@@kaif_0fficial royal blue

[@Ash7832-v8j]

Same with me also bro

[@Ash7832-v8j]

Then what did u done next?

[@rekhashirgaonkar3707]

I just buy boat nirvana ion anc 1 month ago and it was working very good,and the sound of eardopes were clear and very nice to hear . But I open it today the right earpode were not working, so it will considered in warranty or not . Please tell me.Thankyou

[@boAt-lifestyle]

Hi Rekha, we are extremely sorry for the inconvenience. To help you with this, we would like to know the issues in detail. Kindly write to us at [e-mail] with your contact details and the given ref. number #46528637. We will help you as soon as possible.

[@rekhashirgaonkar3707]

Thankyou ❤❤😊

[@boAt-lifestyle]

😀

[@AmarjeetYadav-lx7sy]

Considering in warranty go to service centre

[@breakergamer106]

​@@boAt-lifestylechutiya kisi aur ko banana khud ke bande se comment karwate ho

[@bhanuedits4you]

Hi boat just received my rokerz 550 from amazon please tell me 1)should i have to register its warranty or its default from date of purchase. 2)Do i have to keep amazon bill for future claim? Its my 1st boat purchase so im asking please answer❤

[@boAt-lifestyle]

Hello Bhanu, please be informed that there is no need to register the warranty complaint. The warranty for your product will automatically get activated from the date of purchase. Moreover, if your product becomes faulty in the near future, you can claim the warranty through the provided link - warranty.boat-lifestyle.com/service-center. For serial number-related assistance, you can visit the following link for more help: support.boat-lifestyle.com/articles/popular-help-topics/product-related/64bfd7214d308d726b140bdc. Furthermore, you can check the video below for guidance - kzbin.info/www/bejne/mGmZZmmlqqd4pqM. For claiming the product warranty, a product invoice is required, so you have to keep the bill with yourself. For any further concerns, please feel free to contact us at [e-mail] or you can also write back to us. - Dia

[@bhanuedits4you]

@@boAt-lifestyle thank you dear for reply

[@boAt-lifestyle]

Hello, you're most welcome. For any further concerns, please feel free to contact us at [e-mail] or you can also write back to us. - Dia

[@lia-ry6pg]

I have purchased the product 3months back using redeem points , only transaction I’d is there , no invoice no: or model code!, now when tried to claim the warranty service providers are asking for invoice no: & model no: & they said without these claim can’t be done! any remedy for this !??

[@junedalisayyad4966]

Same

[@breakergamer106]

Bahi mere paas to sab hai to bhi nahi horaha

[@amitgupta-nr9zk]

Same with me

[@medico_multiverse]

The boat is the best my headphones rockerz 550 was not getting changed due to some unknown problem and after 11 months of use my product got replaced so easily... I still cannot believe it's amazing... I will always prefer u boat ♥️♥️

[@boAt-lifestyle]

😍

[@breakergamer106]

Kitna khaya hai bhai

[@nobi96]

I drop this comment to help others, Thanks Boat For my Replacement, its Genuine

[@A_techYT]

Big salute for boat to give proper warrenty👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽 unlike some other indian automobile companies

[@kus9271]

This is my 3 rd time replacing boat stone 350 feeling very frustrated

[@624rakesh8]

I recently bought boat airdopes.should I have to register the warranty to claim it in the future, or can i directly claim the warranty if i have any issue with the product without warranty registration

[@MLA1986]

Really BoAt product may be good but the service provided particularly by customer help line is worst of all. I have been trying to get my product replace but everytime, system ask for serial number, I entered various number available in product cover but each time serial number is shown as incorrect. I am still trying to reach out BoAt customer call centre but each time I dialed I am made to speak with computer and worst part is Computer does not understand my exact complain. I will never recommend anyone to purchase BoAt product only because customer are harassed like anything in case of any problem with the product. PLEASE DON'T BUY PRODUCT FROM BOAT, INSTEAD GO FOR OTHER THERE ARE NUMEROUS COMPANY AVAILABLE.

[@bilalshaikh2917]

There is a booklet in Product box u will find a QR code scan it it will redirect u a page , that page will be autofilled except name and no. And Serial no. Will be autofilled use thta serial number again

[@I_am_Sou_nak]

I approached my nearest boat service center for product replacement.. my earphones one side isn't responding.. they took it but somehow it cancelled all the time ,they told me to do online service. But now when i tried to claim warranty it sends me the address of service center..How to get the online pick up service.

[@gurdeepdeep190]

What you do next

[@gurdeepdeep190]

Plzzz reply

[@I_am_Sou_nak]

@@gurdeepdeep190 Just call boat customer care

[@ADITYARAJ-wn3lx]

Bro you should call the customer care and talk to the customer care executive and ask them for the door to door pick up warranty claim page link . They will send you the link.

[@mr_rahul3030]

Same thing bro

[@seenuchowhan5703]

Very Bad Service 😞

[@Water089]

my boAT rockerz 551 ANC got broken,will it be considered under warranty?

[@hidhaabbas3633]

Same

[@deepthi26885]

Same here, randomly broke

[@anilkumar-ph1qi]

I got my Boat stone 350 delivered one day ago. I expected it as a good quality speaker which perfoms well in low sound. But, In Low volume....the sound is not at least audible. But if I increased volume for sound, the bass is creating lot of disturbance in the whole room. Sound is like in a deep water well. I expected this speaker is a student friendly one, best for educational content and classes by believing BOAT's reputation and trust on company, branding. But this speaker stone 350 of mine is creating the problem of above kind....Not even audible a least in low volume. Kindly help me to return this product and the way how can i return the product. I tried to return from BOAT website from my account...but....such a worst, old model, user unfriendly website !! It was saying that product is not delivered and yet to be delivered..... whereas my product was delivered yesterday.

[@boAt-lifestyle]

Hi Anil, we regret the inconvenience caused to you. Please be informed that we don't have return policy. However, you can get the product exchanged as same is under 7 days exchange policy. Please share the order id with us to assist you further.

[@dhiyaneshviswanathan7872]

Same problem bro 😢

[@ZenAku0]

So here is my experience about warranty claim So last year 10 Dec 2023 I ordered a boat bass 100 black it's works perfectly fine I'm happy but after 5 month, 19 May 2024 my left ear peace of the earphone stopped working so I raised a ticket filling all of my details where the serial number is optional so I didn't fill because I don't know where it located at that time. Then boat send a email instructions about next steps so I followed Next day 20 may Delivery guy arrived checking my product and then I packed it in a box and handover it. Later that night boat send an email we're you product in testing phase, next day 21 May Boat mailed me testing phase is complete replacement product sooner going to be shipped, then 22, 23, 24 May No mails 25 May, Morning 10 am I got a mail were your product is out of delivery and in 5pm I recieved my product😊 I'm happy good job I'm gonna buy more products from boat in the future for sure. But I'm kinda queries to know does this replaced earphone comes with warranty? Like what if it's stopped working after a month So does Boat do you still consider this product under warranty?

[@boAt-lifestyle]

We are pleased to hear that you had a positive experience with our services. Please note that our products are backed by 1-year warranty services. The warranty on the replaced product continues or remains in effect. If you need to claim warranty for the replaced item in the future, you can utilize the same invoice. Please don't hesitate to reach out to us if you need further assistance. -Adi

[@ZenAku0]

@@boAt-lifestyle lovely boat thank you ❤️❤️,

[@boAt-lifestyle]

🤩

[@divyadahiya9161]

My boat airdopes 170 is not changing only three months before i purchased it

[@aadityabirla4811]

Same bhai

[@yadavdharm9488]

Same problem is mine.

[@SauravKumar-br5pz]

bro what happened then?

[@ReaVen_07]

Same here man

[@Crappymage]

Is it possible to choose colour while replacing product through Warranty or do we get the same colour

[@Deepa_chhetri]

You'll get the same colour

[@Divya_rajput0]

Kya replace krne tym airdopes ka box jisme aya tha wo Dena hota h??

[@VMCwallah]

For replacement it is important to register product

[@ritugoel5159]

1 year warranty is counted from the day the product was purchased by customer or the date of manufacture? Because the bluetooth speaker I ordered recently was manufactured in March but I got the delivery today, that's why I am confused.

[@boAt-lifestyle]

Hi Ritu, thank you for reaching out to us. The warranty of the product is 1 year from the date of purchase. Feel free to reach out to us for further assistance. -Sam

[@spy3362]

My experience:- I bought boat airpodes 161 assassin red,it was working properly but suddenly after 6 months the right side of airpods was not working properly and the case was little bit loose too. Everytime I claim warranty it shows your warranty is not registered yet try again later.

[@boAt-lifestyle]

Hi, we regret the inconvenience caused to you. Please let us know the exact error you are getting while raising the complaint to help you better. -Raj

[@___ajn_]

How to register boat smartwatch warranty after buying???

[@MLA1986]

Really BoAt product may be good but the service provided particularly by customer help line is worst of all. I have been trying to get my product replace but everytime, system ask for serial number, I entered various number available in product cover but each time serial number is shown as incorrect. I am still trying to reach out BoAt customer call centre but each time I dialed I am made to speak with computer and worst part is Computer does not understand my exact complain. I will never recommend anyone to purchase BoAt product only because customer are harassed like anything in case of any problem with the product. PLEASE DON'T BUY PRODUCT FROM BOAT, INSTEAD GO FOR OTHER THERE ARE NUMEROUS COMPANY AVAILABLE.

[@artistvirsoni]

Many headphones are out of stock Please try to rebuild the stock as soon as possible I have selected 2-3 headphone but all of them are not available on any platform

[@MLA1986]

Really BoAt product may be good but the service provided particularly by customer help line is worst of all. I have been trying to get my product replace but everytime, system ask for serial number, I entered various number available in product cover but each time serial number is shown as incorrect. I am still trying to reach out BoAt customer call centre but each time I dialed I am made to speak with computer and worst part is Computer does not understand my exact complain. I will never recommend anyone to purchase BoAt product only because customer are harassed like anything in case of any problem with the product. PLEASE DON'T BUY PRODUCT FROM BOAT, INSTEAD GO FOR OTHER THERE ARE NUMEROUS COMPANY AVAILABLE.

[@chinmayrahangdale291]

Hi, I bought boat immortal Im 1300 headphones last year on 13 may and I had to claim the warranty 3 times but the headphones still had the same issue and I just talked to the customer care agent about my headphones regarding the warrenty claim but the agent said that ur warrenty claim limit has exceeded. The warrenty will expire on 13 may and they are saying that you can claim it again after 120 days but till then my warranty would be already expired and why am I not getting the right product ??? even after 3 warranty claim pls help

[@boAt-lifestyle]

Hi Chinmay, we regret the inconvenience caused. Kindly share your concern and ticket details with us via email at [e-mail] so that we can assist you further. Please feel free to connect with us in case you need any further assistance.

[@sabareeshanil2770]

I have purchased a boat airdopes alpha on 12th September 2023 and today is 11th September 2024. One side of the headphone suddenly stopped working and if I go tomorrow will I get the warrenty. Does the warranty period start from date or delivery or date of ordering??

[@boAt-lifestyle]

Hi Sabaree, we are sorry for the inconvenience and truly empathize with the concern raised by you. Kindly share your contact number with us via mail - [e-mail] or on our social media channels (Instagram/Facebook/Twitter/etc.) so that we can share the door-to-door replacement link with you. Please note the link will be shared to you as an SMS and is valid for 24 hours. Once you open the link, first verify your mobile number with OTP and then fill out the details as required. For serial number-related assistance, you can visit the following link for more help: support.boat-lifestyle.com/articles/popular-help-topics/product-related/64bfd7214d308d726b140bdc. Moreover, you can check the below video for guidance - kzbin.info/www/bejne/mGmZZmmlqqd4pqM. Warranty period starts from invoice date and is valid until one year after purchase. If invoice date is not mentioned, then warranty period starts from the purchase date. Please rate this interaction you had with us on social media. For any further concerns, please feel free to contact us at [e-mail] or you can also write back to us. - Dia

[@ayushapatil5250]

Hello just want to know..During packing product for warantty should I give only Airdopes unit or all the acessors,warantty cards,Invoice bill etc.

[@boAt-lifestyle]

Hi Ayush, please hand over the product only no accessories or any other thing to the courier person. Please feel free to contact us anytime if you need any further assistance from our end. -Raj

[@ayushapatil5250]

@@boAt-lifestyle I dont have te box in which the product has been receive to me. Is it ok to give in any other box? Or do I need to mention anything on the box while returning the product?

[@boAt-lifestyle]

Please note that we don't need anything without the product unit and charging cable also we don't need. You can hand over the product in any box or the courier person will pack it in the box they have with them. -Raj

[@n.nagendrababu9288]

Good information is brilliant use..🎉🎉🎉

[@boAt-lifestyle]

😍

[@MLA1986]

Really BoAt product may be good but the service provided particularly by customer help line is worst of all. I have been trying to get my product replace but everytime, system ask for serial number, I entered various number available in product cover but each time serial number is shown as incorrect. I am still trying to reach out BoAt customer call centre but each time I dialed I am made to speak with computer and worst part is Computer does not understand my exact complain. I will never recommend anyone to purchase BoAt product only because customer are harassed like anything in case of any problem with the product. PLEASE DON'T BUY PRODUCT FROM BOAT, INSTEAD GO FOR OTHER THERE ARE NUMEROUS COMPANY AVAILABLE.

[@flop959]

​@@boAt-lifestyleyani aap log comments to dekhte ho bas tarif vali comments ko hi likes & reply dete ho_😂

[@nocoo9]

​@@flop959😅

[@lakshmankittu8334]

Waste boat company....dont buying this company items

[@Niraj.nk11]

Tera kharab experience hai to sab ka thodi hi same hoga

[@dilawaz4764]

Sach me chutiya बनाता hai 😢

[@ijazmohammedns830]

​@@Niraj.nk11bruh sound quality or noise cancellation achi nahi he

[@mdzeeshanuddin6719]

Bhai Mera bhi khrb hua replaced hona ka bd phir khrb hogya product is not good

[@NickGurrs-u7r]

My boat wave elevate pro watch power button got stuck within one month of purchase. Will the service centre fox it free of cost??

[@boAt-lifestyle]

Hi Nick, please allow us 24hrs to check and get back to you on this. -Raj

[@NickGurrs-u7r]

​@@boAt-lifestyle yes please🙏

[@user-nl4cd6gg8y]

I Bought a product from boat and it was malfunctioning after 1year I purchased..So I immediately checked warranty of product and wanted a replaced product..Somehow it took a lot of effort and finally Boat service picked up my product and gave me a new replacement product..Thank you boat

[@boAt-lifestyle]

Hi! We regret the trouble that has been caused to you. We also appreciate for the confirmation. We are closing this case here. Please feel free to reach out to us.

[@garima5552]

Can you explain how it worked for you bcz my earpods is not working after 2 month of purchase Now don't know what to do

[@KaushikiBhadra-u7o]

I have some quarry, I recently bought a neckband from Amazon which comes with a 1 year manufacturer warranty card, do I need to register the warranty on the boat website or is it already registered?

[@boAt-lifestyle]

Hi Kaushiki! We appreciate you for reaching out to us. Please be informed that you don't need to register for 1-year warranty services. It automatically activates from the date of purchase. While claiming warranty, you simply require is an invoice. Feel free to contact us anytime if you require any additional assistance from our end. -Adi

[@KaushikiBhadra-u7o]

@@boAt-lifestyle Thank you

[@boAt-lifestyle]

You're welcome. -Adi

[@KailashShankar-f2q]

I have lost my right earbud alone. Will I get a replacement if I apply during my warranty period? Please let me know!

[@boAt-lifestyle]

Hi Kailash, we regret to inform you that for the lost products the warranty is not applicable. Please feel free to contact us anytime if you need any further assistance from our end. -Raj

[@amaanferoz1341]

I purchased boat rockerz 255 pro + 6-7 months ago, they were working fine, suddenly stopped working, warranty rejected because the net of the ear was broken. How do you justify that?

[@boAt-lifestyle]

Hi Amaan, we regret the inconvenience caused. Kindly share the picture of the product and your concern details with us via mail at [e-mail] so that we can assist you further.- Sid

[@amaanferoz1341]

@@boAt-lifestyle i have sent the email describing my issue, how long should i wait before putting this scam on youtube?

[@boAt-lifestyle]

Hi Amaan! If you have already mailed on the shared email id. Rest assured that the team will get back to you. Meanwhile, we kindly ask for your patience. Feel free to contact us anytime if you require any additional assistance from our end. -Adi

[@RohitKumar-ci6pk]

Hello boat, I had given airdopes 161 for replacement, the service centre people replaced it with some other defective product, now there is no option of replacement or complaint, what should I do now?😢

[@RohitKumar-ci6pk]

Pls solve my problem

[@boAt-lifestyle]

Hi! Thank you for reaching out to us. Please share your concern over [e-mail] to assist you further.

[@AnonymousRehtaHu]

​@@RohitKumar-ci6pkSame problem bro

[@RohitKumar-ci6pk]

@@boAt-lifestyle there is no help form this site pls provide any real site for complaint

[@RohitKumar-ci6pk]

@@boAt-lifestyle pls give customer care number for complaint so that I change defective product

[@shivanshnegi385]

I have never had a good experience with boat i have bought around 2-3 earphone/headphones and all of them stopped working after 2-3 months even the warranty replacement takes 1-2 months to replace the device and even after the warranty replacement they don't last long and die after 1-2 months The device which i purchased were Boat rockerz 550 Boat airdopes 141 Boat Nirvana ion

[@boAt-lifestyle]

Hi Shivansh, we are extremely sorry for the inconvenience. To help you with this, kindly write to us at [e-mail] with your ticket ID. We will help you at the earliest. -Sam

[@aditijain6960]

Today I gave my airdopes 141 to the courier guy for replacement but I gave my warranty card too by mistake. Till now I haven't gotten any message from boAt. Will they replace and give me new airdopes or they'll just ghost. Please reply.

[@ShahidshamsiI]

Fed up and bad experience i got boat airdopes 161 from Flipkart and after 25 days right earpod stopped working.. sometimes it gets automatic mute sometimes plays the sound..when i used to shake my head i couldn't listen audio or call or sometimes i couldn't hear what is playing....i don't know the reason

[@boAt-lifestyle]

Hi Shahid, we regret the inconvenience caused to you and do refer to the provided troubleshooting steps - support.boat-lifestyle.com/conversations/search?q=airdopes%20161. If the issue still persists or if your device has malfunctioned, kindly raise a complaint here to assist you better and at the earliest. Below is the link to our customer service portal - support.boat-lifestyle.com/ . For serial number-related assistance, you can visit the following link for help: support.boat-lifestyle.com/articles/popular-help-topics/product-related/64bfd7214d308d726b140bdc. If you need any additional assistance regarding warranty registration, feel free to connect with us for the further correspondence .

[@JinniePotteR_]

What happens when the replaced product shows any damage after the end of first products warranty period?.. Can we claim warranty for the replaced product too?

[@boAt-lifestyle]

Hi Jinnie, we are extremely sorry for the inconvenience. To help you with this, we would like to know your query in detail. Kindly write to us at [e-mail] with your contact details and the given ref. number #44148625. We will help you as soon as possible.

[@jafarhasnan6534]

I have newly bought boat airdopes supreme earbuds and I have followed every instruction on how to use and charge, still my the charge of the case is draining too fast, that's awful. Should I claim the warranty? Can I get the problem fixed?

[@boAt-lifestyle]

Hi Jafar, we are sorry for the inconvenience and truly empathize with the concern raised by you. Please let us know the platform from where you purchased the device and the date on which the product was delivered to your doorstep for further correspondence. - Dia

[@rojas600]

Powerbanks are not listed in the above warranty claim website.Please suggest where I can claim the warranty for the boat powerbanks.

[@boAt-lifestyle]

Hi Rojas, we are extremely sorry for the inconvenience. To help you with this, we would like to know the complete issue in detail. Kindly write to us at [e-mail] with your contact details and the given ref. number #44954105. We will help you as soon as possible.

[@kmm9664]

Pathrtic experience. Dont buy boat product. I purchased earbuds. Just after one month of expiry of warranty period, it stopped working. I went to service centre, they denied to any kind of help as the warranty period was over. I requested them to repair it , I will pay whatever amount they demand. Still, they denied that they will not repair it as it was out of warranty period. I went many mobile repairing shop but they all suggested me to go to service centre because no one got ready to repair it. So called the customer care and they advised me to visit service centre if it is in warranty. But it was out of warranty, so they can not help me out even after my willingness to pay for it. That is why it is not recommended to buy Boat product.

[@boAt-lifestyle]

Hi, we regret to say once the warranty is over the product can't be repaired as we haven't started the paid service yet. Please feel free to contact us anytime if you need any further assistance from our end. --Raj

[@kmm9664]

@@boAt-lifestyle ya, that is why it is not recommended for buying. Thank you, you proved it here. Thank you.

[@prathamrajbhar63]

Is it mandatory to return the box and accessories when taking the product for replacement.

[@boAt-lifestyle]

Hi Pratham, please don't hand over the original box or any accessories while you raise a ticket for warranty replacement. Please feel free to contact us anytime if you need any further assistance from our end. -Raj

[@adityaagrawal4497]

MY EXPERIENCE WITH BOAT - My boat rockerz trinity just stopped turning on recently for no reason. It was within warranty period so I sought out to claim it. I was directed to this video and reading all these negative comments, made me feel hopeless about getting a replacement. Nevertheless, I applied for it in my nearest service center (I live in Ranchi). And I shit you not the process was smooth asf. I handed in my defected product, no questions asked and got a replacement in perfect condition just five days later. Top notch service by boat. 10/10 would recommend all my acquaintances to buy products from boat.

[@boAt-lifestyle]

Hi Aditya! Thank you for providing us with your valuable feedback. At Boat, we take pride in delivering exceptional service to our customers. Please do not hesitate to contact us if you require any further assistance. -Sam

[@garima5552]

Can you explain hot it worked for you I mean I have earpode and is not working after 2 month of purchase Is it possible to replace it

[@adityaagrawal4497]

​@@garima5552 literally explained in the video. just follow the steps and go to the designated service centre with the product and its invoice.

[@thajisajir]

​@@adityaagrawal4497from where I can get the serial no? I have only the warranty card. No serial no. Is mentioned in that

[@ashishtp2201]

I just got my boat 450 rockerz head phone , do I need to register the product some place so as to claim warranty in future?? Pls reply

[@boAt-lifestyle]

Hi Ashish! We appreciate your inquiry. Please be informed that registration of the warranty is not required. To claim the warranty in the future, you will only need to present your invoice. The product warranty is valid for a duration of one year. Please feel free to contact us for any further assistance.-Sid

[@kathiroliselvank]

I brought boat airdopes joy in reliance trends on oct 20 .right side of the airpode not working,now I'm unable to claim warrenty.

[@boAt-lifestyle]

Hi, we regret the inconvenience caused to you. Kindly share the issue you are facing while claiming a warranty and allow us to assist you further. -Sam

[@BidanSharma-o1d]

I use boAt Xtend Talk but there is this problem that I cannot buy or install other watch faces other than default installed one. Maybe this is not warrant related but is there a solution to fix this. Actually I live in Bhutan so is "not available in this region" the problem?

[@senpaicoder]

I had one of the worst experience with boat. I have Boat rockerz 450r headphone and it broke on its own from near the ear cuff extender. Then i thought to apply for warranty but boat sucks, they are going to reject it and they did reject it. I hate boat now. Please don't buy boat products as it will not even last a year. edit: forget to mention that when i sent the headphone for warranty checkup, the product got more damaged. now who has to pay for it? ofc me.

[@akankshabiswas8339]

And its been 3days but still showing "Our limit to process claims has been exceed. We request you to try again tomorrow".. Boat is really getting worst day by day

[@boAt-lifestyle]

Hi Akanksha, we are extremely sorry for the inconvenience. To help you with this, we would like to know the issue in detail. Kindly write to us at [e-mail] with your contact details and the given ref. number #46539075. We will help you as soon as possible.

[@AnonymousRehtaHu]

As I mentioned in my previous comment, I got a product with light issues after replacement. And there's no serial number of the new product. Where should I share it? If I share here, the comment gets deleted.

[@gk_with_rohan]

Do we have to give it in the boat box compulsorily??

[@boAt-lifestyle]

Hi Rohan, please be informed that once the pickup of your product unit is initiated, please make sure that the following points are taken care of- * Pack your product unit in any small box before handing it over to our courier partners to avoid physical damage during transit * Do not hand over the product box, product accessories, or invoice to our courier partner. For any further concerns, please feel free to contact us at [e-mail] or you can also write back to us. - Dia

[@kannikadevadiga9590]

I bought boat airdopes 161 in April and sometimes the left airdopes doesn't charge. Should I claim warranty.

[@boAt-lifestyle]

Hi Kannika! We sincerely apologize for any inconvenience you may have experienced. We request you to reset your product once by following the steps here:cdn.shopify.com/s/files/1/0057/8938/4802/files/AD_161_manual-01-converted.pdf?v=164120553 If the issue still persists, kindly raise a complaint using the link mentioned - warranty.boat-lifestyle.com/service-center. If you need assistance with checking the serial number on your product, you can find guidance here: support.boat-lifestyle.com/articles/popular-help-topics/product-related/64bfd7214d308d726b140bdc?keyword=serial. Please feel free to contact us anytime if you need any further assistance from our end.- Sid

[@AnonymousRehtaHu]

As I mentioned in my previous comment, I got a product with light issues after replacement. And there's no serial number of the new product. You told me to share the ticket id. Where should I give it to you? (if I sha_re it here the cmnt gets delted)

[@boAt-lifestyle]

Hi, we have escalated your case to the concerned team to check and we shall update you in 24hrs. -Raj

[@AnonymousRehtaHu]

​@@boAt-lifestyleBut I didn't even gave my ticket Id. So how will you do it?

[@boAt-lifestyle]

The ticket is already shared by you above as 46169904, kindly wait for the shared timeline. -Raj

[@AnonymousRehtaHu]

@@boAt-lifestyle Oh Sorry I thought you didn't recieved that because my comments were disappearing... Thanks for your help!

[@boAt-lifestyle]

You are most welcome.

[@HemandhTS]

I just brought a airdopes 121 pro plus. Is it good

[@boAt-lifestyle]

Hello, this product is top-notch featuring 100 Hours of Playback, 4 Microphones with ENx™ Technology, and BEAST™ Mode - www.boat-lifestyle.com/products/airdopes-121-pro-plus-earbuds?variant=41230753464418 . For any further concerns/queries, please feel free to contact us at [e-mail] or you can also write back to us. - Dia

[@bhavanab.c2123]

I have bought boat product which has 1 year warranty from Amazon should l register my product online or it is done by Amazon.If I need to register how to do?

[@boAt-lifestyle]

Hi, you don't need to register the warranty anywhere as product gets linked to warranty service from the date of invoice. Please feel free to contact us anytime if you need any further assistance from our end. -Raj

[@mohitsedits7526]

Hi boat. I bought boat airdopes 131 less than a month ago and I have faced a problem that the airdopes would sometimes automatically stop working and the video does not play and I have to restart my phone again and again. Moreover If I am going to a service center do I have to carry the original box as it came teared already kindly confirm as soon as you can. Expecting a fast reply.

[@boAt-lifestyle]

Hi Mohit, we regret the inconvenience caused to you and do refer to the provided troubleshooting steps - support.boat-lifestyle.com/articles/airdopes-true-wireless/airdopes-131/620a2eac34563f6c3d77d5a0?keyword=131. If the issue still persists or if your device has malfunctioned, kindly raise a complaint here to assist you better and at the earliest. Below is the link to our customer service portal - support.boat-lifestyle.com/ . For serial number-related assistance, you can visit the following link for more help: support.boat-lifestyle.com/articles/popular-help-topics/product-related/64bfd7214d308d726b140bdc. Moreover, you can check the below video for guidance - kzbin.info/www/bejne/mGmZZmmlqqd4pqM . Please be informed that the product's original box is not necessarily required for claiming the warranty service. Please rate this interaction you had with us on social media. For any further concerns, please feel free to contact us at [e-mail] or you can also write back to us. - Dia

[@sudhansuparida600]

​@@boAt-lifestyle Hi Boat i bought a new airdopes 91 , do i need to register for the warranty or it is auto register

[@boAt-lifestyle]

Hi Sudhansu, you don't need to register for a warranty as the warranty gets linked to the product from the date of purchase automatically. Please feel free to contact us anytime if you need any further assistance from our end. -Raj

[@Amit.Thinks]

World's worst support by Boat. The service center address is incorrect. No one picks up the service center calls.

[@boAt-lifestyle]

Hi Amit, we regret the inconvenience caused. Please let us know the exact issue you are facing with the product, date and the platform from where you have purchased the product so that we can assist you in a better way. You can also explore on our service center here: www.boat-lifestyle.com/pages/service-center-list. -Adi

[@Amit.Thinks]

@@boAt-lifestyle Went to the service center. This list has the incorrect address. I am again laughing at Boat for not verifying these addresses. Went to the service center and it does not exist. Kindly verify and update the list.

[@boAt-lifestyle]

We note your feedback which will be shared with the team. Kindly contact us at [e-mail] and share the phone number so that we can share the door-to-door service link with you. Feel free to contact us anytime if you require any additional assistance from our end. -Adi

[@Amit.Thinks]

@@boAt-lifestyle Thank you! Already emailed in the morning: [e-mail] It’s a big issue, correct? A service center that does not exist at the specified location.

[@boAt-lifestyle]

Thank you for sharing the details. We have successfully shared the door-to-door link on your number to claim warranty. Please note that the shared link is valid for 24 hours. Once you open the link, first verify your mobile number with OTP and then fill out the details as required. -Adi

[@TheIdliMama]

Where can I find the serial number? Not sure if I still have the packaging 😢

[@boAt-lifestyle]

Hi! We appreciate your inquiry. Please be advised that the serial numbers are located on the back of the box and inside each charging case of our airdopes. If you require guidance on how to locate the serial number on your product, you can refer to the following link: support.boat-lifestyle.com/articles/popular-help-topics/product-related/64bfd7214d308d726b140bdc?keyword=serial. Please do not hesitate to reach out to us should you require any additional assistance. - Sid

[@MunniRoy-jk7yk]

I bought boAt 18W WCD QC3A charger combo recently. But I don't understand how to activate the warrenty of it or its already activated. Can you tell me please. What to do?

[@boAt-lifestyle]

Hi, you don't need to activate the warranty on our products as it gets linked to the warranty from the day of the purchase. Please feel free to contact us anytime via DM if you need any further assistance from our end. -Raj

[@MunniRoy-jk7yk]

@@boAt-lifestyle thank you

[@GKSWAMY-vh4qj]

Boat nirvana 551 anc had high expectations but seriously it got damaged just in 4-5 months so disappointed they won't even repair it or exchange saying it is damaged

[@boAt-lifestyle]

Hi, we regret the inconvenience caused to you. Please be informed that the product with physically damaged is not considered under warranty as per the policy. Please feel free to contact us anytime if you need any further assistance from our end. 0Raj

[@PrathameshThakare13]

Is there any way to get new earbuds if one of the earbuds is lost?​@@boAt-lifestyle

[@anishgupta4402]

Please also do tell how you denies to repair the out of warranty products even if the customer is willing to pay for it. Outstanding services are provided by you. First improve your service quality and reach.

[@boAt-lifestyle]

Hi Anish, we are very sorry to inform you that the warranty period is one year from the date of purchase. If anything happens internally with the product within the warranty period, we provide service. However, once the product warranty expires, we are unable to provide replacement or repaired products. We apologize for the inconvenience. Moreover, as per our policy, it would be difficult for us to repair your product once the warranty period has lapsed even if you are ready to pay for it . Please feel free to connect with us if you need any further assistance. - Dia

[@sahilprogamingff5566]

I have bought boat airdopes 161 from boat website but there is a battery issue can i get replacement in boat authorised service centre?

[@boAt-lifestyle]

Hi Sahil, we regret the inconvenience caused. Please let us know the date and the platform from where you have purchased the product over here, so that we can assist you in a better way.- Sia

[@sahilprogamingff5566]

@@boAt-lifestyle 27 August 2024 can I get replacement in service centre ?

[@boAt-lifestyle]

We sincerely apologize for any inconvenience you may have experienced. We are providing you with the service center link to check nearby your address. www.boat-lifestyle.com/pages/service-center-list Feel free to reach out to us for further assistance.-Sia

[@sangaria8715]

I have purchased boat rockerz 255 neck band 8 months back. I have raised a complaint but I don’t have a box . Still can I claim warranty?

[@boAt-lifestyle]

Hi! Thank you for reaching out to us. Please share your concern over [e-mail] to assist you further.

[@SriramKrishnamoorthy-wi5ms]

While purchased first time,do we need to register for warranty

[@boAt-lifestyle]

Hi Sriram! We appreciate your inquiry. Please be informed that the warranty for our product is activated automatically upon delivery, eliminating the need for registration. The warranty period extends for one year from the date of purchase. Please feel free to contact us for any further assistance.- Sid

[@blaze_edits96]

My warranty limit exceeded due to uploaded in correct invoice and then I raised issue for this and then I get a link for replacement when I fill up all the information then their is showing that ( we observed that the same invoice has been used multiple times for raising a claim. Hence, we will not be able to process the service request further.) What should I do? Boat is not solving my problem I am worried 😢😢

[@lalitmohanjoshi1227]

Same bro

[@saqibkhan4672]

After purchase of new Tws product do we have to register warranty?

[@boAt-lifestyle]

Hi Saqib! You don't have to register for warranty once a product is purchased. Warranty automatically starts from the date of purchase where you only require an invoice. If you require any additional assistance from our end, please feel free to contact us anytime. -Adi

[@princerohitmondal7873]

My new airbuds are not working properly.. so i went to boat website to claim warranty.. so my product is not showing available..

[@rahulkaushikkaushik9949]

I ordered boat Rockerz 450 pro on 30 August 2024 ....But I am fecing some technical problem while charging the .... When connected the charger the red light is on.... but only after 5 minutes the light is outo off and the headphone is not charging after light is closed ........ please ask any ideas 💡

[@boAt-lifestyle]

Hi Rahul! We sincerely apologize for any inconvenience you may have experienced. We request you to reset your product once by following the steps here: cdn.shopify.com/s/files/1/0057/8938/4802/files/rockerz-450-pro-manual.pdf?v=1616230990 If the issue still persists, kindly raise a complaint using the link mentioned - warranty.boat-lifestyle.com/service-center. If you need assistance with checking the serial number on your product, you can find guidance here: support.boat-lifestyle.com/articles/popular-help-topics/product-related/64bfd7214d308d726b140bdc?keyword=serial. Please feel free to contact us anytime if you need any further assistance from our end.- Sid

[@srikantaroychowdhury9777]

I want to raise a warrenty ticket as my boat 10000 mAh 22.5watt powerbank is not working purchasing after 3 months.which option should I choose..

[@boAt-lifestyle]

Hi Srikant! We are sorry to hear about that. You can select the below details while claiming warranty: Product group- Cables and Chargers Product- Type "PB" and select your product from the drop-down. If you still require an assistance from our end, please feel free to contact us anytime. -Adi

[@avinashakotkar9312]

Boat Support giving me an illogical reason for the warranty. I Reproted to Consumer court,"Jago Grahak Jago" The boat team then took it seriously and I got justice. Thanks to Consumer Court :)

[@HarshDev-tv6th]

I ordered a Nirvana ion airpods and the right one isn't turning on!🙂 But yeah the Nirvana ion is amazing, fabulous sound

[@boAt-lifestyle]

Hi Harsh, thank you for your appreciation. Kindly confirm if you are still facing issues with the product so that we can assist you further. -Sam

[@HarshDev-tv6th]

@@boAt-lifestyle yess! I bought them today!

[@boAt-lifestyle]

Hi Harsh, kindly confirm if you are facing any issues with the product along with the purchase platform. -Sam

[@HarshDev-tv6th]

@@boAt-lifestyle yeah! I told you the one side is not working! It's not turning on!

[@boAt-lifestyle]

Hi Harsh, we regret the inconvenience caused to you. Kindly confirm the purchase platform and allow us to assist you further. -Sam

[@gayathrirajendran5936]

I bought a pair of boAt Rockerz 255 Pro earphones that started having connectivity issues after a month. I contacted the manufacturer and they said I needed the serial number to claim the warranty, but I lost it. Is there any way I can claim the warranty without the serial number?

[@boAt-lifestyle]

Hi Gayathri, we are extremely sorry for the inconvenience. To help you with this, kindly write to us at [e-mail] with your Invoice. We will help you at the earliest. -Sam

[@rahullamba6069]

I got boat trinity in feb. now the problem is the volume is decreased around 40% and bass is also decreased I do not feel the same sound effect as same as before few days back what should I do ????

[@boAt-lifestyle]

Hi Rahul, we regret the inconvenience caused to you. Please raise the warranty claim using the link mentioned - warranty.boat-lifestyle.com/service-center. You can check the video guide for warranty here also: kzbin.info/www/bejne/sHqxfXZ9r9h_fq8 If you need assistance with checking the serial number on your product, you can find guidance here: support.boat-lifestyle.com/articles/popular-help-topics/product-related/64bfd7214d308d726b140bdc?keyword=serial Please feel free to contact us anytime if you need any further assistance from our end. -Raj

[@rahullamba6069]

Thankyou Raj Sir

[@boAt-lifestyle]

Hello Rahul ! You're most welcome . For any further concerns, please feel free to contact us at [e-mail] or you can also write back to us. - Dia

[@shivanshnegi385]

I bought my boat Nirvana ion on march of 2024,2 months back the bud stopped charging and i got a replacement but now after 2 months the replaced product has also stopped charging i need a replacement as it is still under warranty

[@boAt-lifestyle]

Please raise a warranty claim using the link mentioned - warranty.boat-lifestyle.com/service-center. You can check the video guide for warranty here also: kzbin.info/www/bejne/sHqxfXZ9r9h_fq8 If you need assistance with checking the serial number on your product, you can find guidance here: support.boat-lifestyle.com/articles/popular-help-topics/product-related/64bfd7214d308d726b140bdc?keyword=serial Please feel free to contact us anytime via DM if you need any further assistance from our end. -Raj

[@Lonsur179]

doi need to have invoice print along with packaging? i got everything else along with charging wire too as i never used it.

[@boAt-lifestyle]

Hi! Thank you for reaching out to us. We would appreciate it if you could provide more details regarding your query for better understanding. In case you intend to file a warranty claim, please note that presenting the invoice is a prerequisite. Kindly make sure to keep the invoice when handing over the product to the courier and only send the product itself. If you need any additional support, please feel free to contact us without hesitation.- Sid

[@Lonsur179]

@@boAt-lifestyle yes, its warranty claim. do i need physical copy of invoice to show to the courier or digital copy is enough. thank you.

[@boAt-lifestyle]

Hi, please be informed that you don't need to show the Invoice to the courier guy. You need to upload while raising a warranty claim. -Sam

[@Lonsur179]

@@boAt-lifestyle ahh yes i did that. its already in process now for pick up. thank you

[@boAt-lifestyle]

Hi! Feel free to reach out to us for further assistance. -Sam

[@OmniPotent-er6zk]

I have a boat airpodes alpha , but recently due to looseness my right side eaebud's charging pointer was lost .... i was bought it recently can i got some help if it is in warrenty period ?

[@boAt-lifestyle]

Hi boAthead, we are extremely sorry for the unpleasant experience you had. Please note that our company policy doesn't allow us to replace the physically damaged products. We are sorry to inform you that we will not be able to take this further under warranty. Please feel free to reach out to us if you need any further assistance. We are here to help you. -Dev

[@OmniPotent-er6zk]

@@boAt-lifestyle but please tell me , am i got this part from repairing shops .... please tell me

[@boAt-lifestyle]

Hi, we regret to say as per the policy the physical damage product is not eligible for any warranty. Please feel free to contact us anytime if you need any further assistance from our end.

[@OmniPotent-er6zk]

@@boAt-lifestyle but that's not my fault ... that magnet part was loose for which it was lost so why not company will take it back in warrenty period

[@boAt-lifestyle]

Hi! We regret to inform you that, in accordance with our policy, products that have sustained physical damage are not eligible for warranty coverage. Please do not hesitate to reach out to us should you require any additional assistance. -Sam

[@ThangamuthuS-xv8fm]

Allow customer to raise the complaint. Your complaint registration form got struck in the allow location itself ...

[@boAt-lifestyle]

Hi, we apologize for the inconvenience caused to you. We request you to please try to raise a complaint using different browser and device. In case the issue still persists then please reach out to us along with your contact details at [e-mail]

[@NandhiniPalanikumar]

Left ear bud of my boat nirvana anc is not charging or turning on. It has been near 2 months since i ordered it in flipkart. Can my earbuds be replaced or repaired

[@boAt-lifestyle]

Hi Nandhini! We sincerely apologize for any inconvenience you may have experienced. Kindly raise a complaint using the link mentioned - warranty.boat-lifestyle.com/service-center. If you need assistance with checking the serial number on your product, you can find guidance here: support.boat-lifestyle.com/articles/popular-help-topics/product-related/64bfd7214d308d726b140bdc?keyword=serial. Please feel free to contact us anytime via DM if you need any further assistance from our end.- Sia

[@dhruvmewada2402]

I ordered boat Airdopes Alpha last month but i lost my right side earbud then i replaced it without paying a money???? Please reply

[@boAt-lifestyle]

Hi Dhruv, we understand your concern. Please note that we don't sell separate earbuds and warranty can not be claimed with incomplete product. -Dev

[@dhruvmewada2402]

@@boAt-lifestyle How can I found the that ?

[@dhruvmewada2402]

@@boAt-lifestyle any idea 💡??

[@AnonymousRehtaHu]

I claimed the warranty. It's saying the product will be picked up from my home. Is the service totally free?

[@boAt-lifestyle]

Yes, there are no charges for warranty process.

[@hariharanhari7735]

Hi, i brought airpods 181 model. The two airpods are connecting to mobile but in same time i cant hear tge sound. When i try to long tap the airpods its switching to another airpods. Do you have any idea how to get connected with both right and left airpods at same time.

[@boAt-lifestyle]

Hi Hari, we regret the inconvenience caused to you. Please try to reset the device once using the steps here in this manual: cdn.shopify.com/s/files/1/0057/8938/4802/files/AD_181_Manual-01-converted.pdf?v=1643282991 If the issue still persists please share the product purchase date and purchased platform to help you further then. -Raj

[@AdityaRoy-56]

😊

[@rekhakappatan6880]

In the case of replaced product problem... when we claim warranty...what do I upload as invoice?.... please reply

[@boAt-lifestyle]

Hi Rekha! In order to claim a warranty process again you need to upload an Invoice which you upload first time on the above given warranty claim portal. -Sam

[@suchismitasengupta4733]

Do I need to register the product for claiming warranty??Because I am unable to find any such option for registering my product.

[@boAt-lifestyle]

Hi Suchi, we are here to help you. Please note that you don't need to register your product for the warranty. You can simply claim your warranty for one year from the date of purchase with your invoice only. -Dev

[@sherrytomar2145]

Where can I find this form? The boat service center is quite far from my location?

[@boAt-lifestyle]

Hi Sherry, please share the contact number with us at [e-mail] or on our another social media account to share the door to door service link. Please feel free to contact us anytime if you need any further assistance from our end. -Raj

[@KanikaKotnala-]

Hey i just bought a Boat Airdopes 161 pro and within 10 days its stops working one side of my earbuds Stoped working and i saw that the eardopes were already damaged when received like the earbud's cap was opened so i just closed it and the earbuds at that time was working properly but was stucking in between but i just ignored it but now the one side doesn't work i want to raise a warranty claim but i think that they will deny for repair or replacement because they will say that the product is damaged from my side but it was already damaged when i unbox the earbuds.... I am a student and i have bought that earbuds from my saved money but now i don't know what should i do ? Neither i can ask my parents to bought a new one for me 😢🙁😞

[@boAt-lifestyle]

Hi Kanika! We sincerely apologize for any inconvenience you may have experienced. To help you with this kindly share your ticket ID with us, so we can assist you further.-Sia

[@Gurjar-s3v]

Hey, Cam anyone help me with this? If i have to give a data cable for the replacement under warranty then will i have to pack it in a box or simply give the data cable to the pick up delivery partner?

[@boAt-lifestyle]

Hi! You can simply pack the cable in a small container and hand it over to the courier partner. If you require any additional assistance from our end, please feel free to contact us anytime. -Adi

[@AnonymousRehtaHu]

Hey, My Airdopes 190 stopped working. I claimed warranty. Replacement done! I got a defective piece with light issues, but I compromised. But after few days, one side stopped working. I went to boat warranty claim page. But when I enter serial number it says replacement is already done. And when it replaced, I didn't received any serial number or box. Help me with that!

[@boAt-lifestyle]

Please share the previous ticket id with us once to help you better. -Raj

[@AntonySanjaiRajM]

For the past few days my boat immortal 131 is disconnecting automatically when iam hearing music in spotify . I irritates me a lot. This was the first time my earbuds making these kind of problem. Please resolve this issue for me boat

[@boAt-lifestyle]

Hi, we regret the inconvenience caused to you. Please try to reset the airdrops once in order to check if the issue is resolved. Please follow the steps of a reset here at this link: cdn.shopify.com/s/files/1/0057/8938/4802/files/Immortal_131_User_manual-01.pdf?v=1674686325 If the product still is having the issue, kindly reach out to us at [e-mail] along with your product invoice, so that our team can look into this for you. -Sam

[@musaddiqali1]

I have followed the same online procedure to claim warranty replacement for my Boat BassHeads 203, but while filling the form, the serial number that I got by scanning the small QR code on product, the form says it's invalid. So I guess I cannot claim the warranty online. I may need to go to a service center to deposit.

[@boAt-lifestyle]

Hi Musad! We apologize for any inconvenience you may have experienced. Kindly verify the product model with us once more and provide a photo of the product along with your contact number to [e-mail], so that we can offer you further assistance.- Sid

[@sainikbhaumick9407]

I can't find my airdopes model, which airdopes 131 black panther edition, so how should I go with this procedure?

[@boAt-lifestyle]

Hi Bhaumick, we are here to help you. We suggest you please select Airdopes 131 King's Black in the product group to raise a complaint for the same. Please feel free to reach out to us if you need any further assistance. We are here to help you. -Dev

[@Pankajkumar13021]

Warranty claim ke bad product pickup me product ka box dena padega kya, Tell me

[@boAt-lifestyle]

Hi Pankaj! Please be informed that you only have to give the product not the box. We are extremely sorry for the inconvenience Feel free to reach out to us for further assistance. Sia

[@tanayadapse02]

My airdope case is not closing properly, will they replace my product as the airdope hasn't completed a year also???

[@boAt-lifestyle]

Hi Tanya, we regret the inconvenience caused. Kindly share your concern and images of your product with us via mail [e-mail] so that we can assist you further . For any further concerns, please feel free to contact us at [e-mail] or you can also write back to us. - Dia

[@debolinamandal7322]

There can I found pincode (eg) in ware less hadephone Recently my airdopes 181 pro not working and I want to use warranty survive and they are asking 6 no pincode....

[@kailashbishnoi2650]

I buy the boat 161 after 6 month not working .. And heat too much 😭😭😭

[@boAt-lifestyle]

Hi Kailash! We regret the inconvenience caused. If you are facing any issues regarding your product, or if your device has malfunctioned, kindly raise a complaint using the link mentioned - warranty.boat-lifestyle.com/service-center. You can check the video guide for warranty here also: kzbin.info/www/bejne/sHqxfXZ9r9h_fq8 If you need assistance with checking the serial number on your product, you can find guidance here: support.boat-lifestyle.com/articles/popular-help-topics/product-related/64bfd7214d308d726b140bdc?keyword=serial. Please feel free to contact us anytime if you need any further assistance from our end. -Sam

[@Shailesh_kumar31]

Hello brother your product old he to new le lo message karo me tumko batata hu

[@ROA277]

Hi, My boat stone 650 has no serial no, I found everywhere hut could not find any so I am unable to claim warranty, because the warranty claim portal is asking for mandatory serial no ,Please help me how to claim warranty it's been only 15 days since I bought it

[@DHANASEKARANK.V.P]

Hi bro find out serial no for u purchase boat box outside top to bottom mentioned serial no for ( S/N ........ Alpha numeric) ok Done❤🎉

[@parthbruh4255]

Well now the form just says "sorry our limit to process claims has exceeded please try again tomorrow" I've been trying it for the past two weeks.

[@boAt-lifestyle]

Hi Parth, we regret the inconvenience caused to you. Please share your contact number and product invoice with us at [e-mail] or connect us at different social media account of ours to help you further. Please feel free to contact us anytime if you need any further assistance from our end. -Raj

[@Arpitha7376]

Hlo team My service centre is far away and due to health issues iam unble to travel..so could you plz tell me process of replacement for home delivery

[@boAt-lifestyle]

Hi Arpitha, we wish you a speedy recovery. Please share your phone number at [e-mail] so that we can share the door-to-door service link with you. Please feel free to contact us anytime if you need any further assistance from our end. -Adi