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UPDATE: Sometime in August 2023, the white cinder block building next to the ramp coming out of the work bays, on the Allegro Club end of the building, has been converted to more customer lounge space. Security unlocked the doors at 6am to align with the bay hours which start at 6am.
Tiffin is a very nimble company and makes changes all the time to improve the business or customer experience. During our stay, we saw changes to the Allegro Club lounge several times in a 6 week period.
This video shares how it works to go to the Bob Tiffin Service Center to have Tiffin do warranty, or other work. Our experience was very positive. I may not have made it clear in the video, but in general the Tiffin Service Center campground is for people inside their 1st year warranty and you can stay onsite with FHU at no cost. As we were leaving in July 2023, they had 10 spots set aside for people over 1 year, for $25/night. Outside of that, there are several other locations in town to stay, and then drive your motorhome to Tiffin each day when they are working on yours. Some are very simple, gravel sites, first come first serve, such as Convenient Campground, and some have more amenities such as Red Bay Acres. I'm unsure how many there are, but several for sure.