Brand New DJI Air 3S Return to Home Fail

[@DJISupportGlobal]

Hello, we are sorry for the negative experience. During RTH, the aircraft will automatically plan a route with relatively good positioning quality. As the aircraft approaches the Home Point, if it identifies a more optimal route, it will actively switch to that route, which may result in the aircraft turning around. This phenomenon is considered normal. Please rest assured that we will continue to optimize this logic to achieve a better experience.

[@BrianKushner]

I was 300 feet away. After doing this for 5 miniutes it stopped and just sat there..never landed. I believe my obstacle sensors are malfunctioning. See this video: kzbin.info/www/bejne/eXqXenSIZ8x9bs0

[@DJISupportGlobal]

@@BrianKushner We sincerely appreciate your patience as we cascade this matter with our relevant team.

[@ankitroy7568]

@@DJISupportGlobal will the return to home feature be also optimised for mini 4 pro just like the air 3s ?

[@dwrldgster3151]

hire me DJI USA

[@BrianKushner]

Firmware has fixed the issue.

[@VimyScout]

Did a RTH on my Air 3S today on a large round glass top table i have out back. Seats six people, big area to land in the same place it took of from. Each time i tried, it did not want to land. Finally figured it out. That hole in the middle where the sun parasol goes. Smart drone 👍

[@BrianKushner]

Crazy!

[@ricarmig]

DJI definitely needs to test each device more and fix those “near water” issues: it seems most drones get confused by water. Also the AI under the hood is buggy, I hope it gets better.

[@BlairAir]

I agree your Obstacle Avoidance sensors are either malfunctioning or not clean. At 0:29 it shows an obstacle ABOVE you. "Upward 6.8 ft." You will remember Mavic 3 Sensors - the first time DJI used the glass lens, wide angle sensors on the corners and under the Mavic 3 - the only "traditional" sensors were the rear, straight up facing ones - many of us had issues with low sun angles flight into the sung the aircraft would gain altitude continually until it hit your "Max Altitude" setting. Also occurred over snow-covered ground. I think they reduced their sensitivity, but whatever they did, they got them to behave eventually. Seriously though, remember to have a good lens cloth and wipe all the sensors. I never used to until... let us just say I ALWAYS CLEAN THEM these days.

[@tiku1114]

In future the will bring update in lidar sencer and update it in new device

[@davannaleah]

Was this the regular return to home or the optimal return to home setting?

[@BrianKushner]

Optimal

[@davannaleah]

@@BrianKushner That could be the reason as the optimal mode adds a lot of 'smarts' to try and optimise the return path in terms of both altitude and the return path in an attempt to conserve battery in case it is low. It's a new feature that came out with the AIR 3 and probably still has some bugs. I'll bet the stadard RTH woks just fine.

[@BrianKushner]

@@davannaleah It seems the RTH fail was because of the Sensors going crazy. The latest firmware just fixed the senors so hopefully all is good.

[@davannaleah]

@@BrianKushner Good news!. I've been flying for nearly 9 years and had a mini 2 for the last 2 years. I hope to get an AIR 3S soon!

[@Sixiepoo]

looks like the vision sensors are acting up, I wonder if the sensors are cleaned or maybe a finger smudge? I mean mine never did that so far and I have done a more complicated route RTH into a window of my home then navigate to the next room to land and that RTH was more than a mile away, otherwise definitely some child sickness on the drone being new.

[@badboytommy187]

Good video I was thinking about purchase one now I have to think twice😮 👌

[@BrianKushner]

As I said, it’s been fixed and the most recent firmware update

[@dronetheworld4k67]

The worm hole thingy aint working i assume 😅😅😅

[@BlairAir]

So definitely exposed a bug - man you have a talent for that, lol! I don't know if you said, but I didn't hear if you hade been flying prior to the fail. Your battery state and timer seem to indicate you having flown for some time. My observation, for what it is worth, is that your selected RTH at what is SHOWING 273 feet, but visually, it looks more like 50 - ish, which indicates some data may be incorrect. A mapped RTH has requirements, obviously. I don't know if the limits regarding distance from the home point are the same as we have had with the original GPS RTH, aided by photos or time-of-flight imagery of the landing area.

[@geodrone7643]

The issue is with sensors that give fake allerts....is all over Forum...probably will be fixed in FW updates.

[@JoshConnectMedia]

@@geodrone7643 I reckon the LiDAR got issues with the Sensors and there's a conflict .LiDAR wants to take over the route, RTH sensors wants to decide an optimized route.. hence, zero zero recalibration. Hope it's gonna be fixed. BY the way, I am enjoying my Air 3 wildly.

[@eitanfine5185]

You can’t judge on one event Dji will see what happens Dji 3 has the same soft ware update and no issues

[@kinocchio]

Return to manufacturer for replacement or refund

[@BrianKushner]

Latest firmware fixes the Issue.

[@JoshConnectMedia]

@@BrianKushner Is it fixed now?

[@TimedOut...NoWayo]

It's the water.

[@BrianKushner]

I’ve been flying around that wood since 2015 and it was doing it when I was 300 feet up in the air. It was fixed with the firmware that came out a couple days ago.

[@Ramon.fpv.]

Mines works perfect.

[@eitanfine5185]

Maybe reflection from the water

[@BrianKushner]

New firmware fixed it/

[@renderinghues]

This is why I find it frustrating that with almost every new drone releasing DJI gies out of their way to hyoe up obstacle avoidance, actuve tracking, and such. Yes, those things should always be improved, but we experience it time and time again after every new release (that tech not being anywhere near to the level they hype it up.) I wish DJI would focus more on things like video quality and nighttime video performance, and less on "look! You can fly through a forest." Or "automated dynamic tracking" and such. I would think most people want the drone for the cameras. They should make a "sports" drone for people who want to weave throughout the forest. Sorry to rant in your video. It's just dissapointing that they keep "improving" and perfecting, and hyping features that should work almost flawlessly by now, without being the hype of the drone. I hope the Mavic 4 offers a real upgrade and not "look! It now crashes even less!"