Breaking with Tradition Podcast: AI and the Future of Pink-Collar Jobs | Season 1, Episode 7

As AI technology rapidly evolves, a troubling new gender gap has emerged, especially among younger workers: 71% of men ages 18-24 say they use generative AI weekly, compared with 59% of women. This gap threatens to widen existing disparities, especially as AI becomes integral to the future of work.
In this episode of Breaking with Tradition, we explore how AI’s huge potential to reshape the job market will impact frontline women-especially those in “pink-collar roles” such as customer service, healthcare, and education. These roles, traditionally dominated by women, are particularly vulnerable to automation, and could result in the loss or transformation of millions of jobs.
Join host Victoria Kuketz as she chats with Ana Kreacic, Partner and Chief Knowledge Officer of Oliver Wyman Group and COO of the Oliver Wyman Forum, and Terry Stone, Managing Partner Global Health and Life Sciences and Former Managing Director, Americas, Oliver Wyman to discuss the urgent and important need for inclusive upskilling initiatives, incorporating AI into companies’ future vision, and tapping the leadership of Gen Z.
Tune in as we unpack how generative AI could both displace and empower, and what steps companies can take to create a more equitable future of work for all.
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THIS EPISODE'S GUESTS
Ana Kreacic is a Partner and Chief Knowledge Officer of Oliver Wyman and COO of the Oliver Wyman Forum - the think tank and platform for engaging business, public policy, and societal leaders to act on shared challenges. With over 20 years of consulting and operating experience, Ana is known for her ability to blend customer insight with business strategy and leadership effectiveness. A frequent speaker and author, Ana’s work has been featured in the World Economic Forum, Wall Street Journal, and MIT Sloan, to name a few. Ana is passionate about empowering women and youth.
Terry Stone is Vice Chair and Interim Global Lead taking on two strategic priorities for Oliver Wyman. One is as interim Global Leader for Health and Life Sciences focused on accelerating the growth of our Life Sciences businesses in the US and Europe. A second critical firm priority which Terry leads is a project for our CEO to accelerate the transformation of OW’s own business and operating model in response to Artificial Intelligence. Our priority is to identify how consulting overall, and our OW’s business is likely to be impacted by the opportunity and threats that AI creates for strategic advisory businesses.
💥 ABOUT BREAKING WITH TRADITION 💥
In Breaking with Tradition, Catalyst’s Lucy Kallin (UK), Victoria Kuketz (Canada), and Erin Souza-Rezendes (US) chat with innovative #Business and #IndustryLeaders to explore groundbreaking solutions to modern #Workplace equity challenges. Named after the book by our founder, Felice Schwartz, #BreakingWithTradition explores fresh ideas and game-changing approaches to global #GenderEquity and #DEI trending topics.