Closing the Sale: 9 Common Objections

  Рет қаралды 924,470

Brian Tracy

Brian Tracy

Күн бұрын

If you are a salesperson, you know that a difficult barrier in sales is overcoming customer objections. Watch this video to learn how to respond to customer objections and use listening skills to increase your sales. bit.ly/29hhAOj
Master the art of closing the sales gap and converting prospects into buyers with the link above.
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Пікірлер: 238
@baremysoul4u
@baremysoul4u 7 жыл бұрын
9 categories of objections. 1. silent 2. excuses 3. malicious 4. request for info 5. show off 6. subjective/personal 7. objective/factual* 8. Sales resistance 9. last ditch
@hwang4424
@hwang4424 7 жыл бұрын
Thanks mate
@ingofkings
@ingofkings 7 жыл бұрын
Dena Piña cutie pie
@verrygou3972
@verrygou3972 7 жыл бұрын
Dena Piña
@Jo71603
@Jo71603 6 жыл бұрын
Hi Dena,
@talalrajput9823
@talalrajput9823 5 жыл бұрын
hy
@itsmelancevee
@itsmelancevee 3 жыл бұрын
Rebuttal: That's alright. Most people in your situation felt the same way when I first call on them but now they have become our best customers and they recommend us to their friends and family.
@vladimirarias2672
@vladimirarias2672 3 жыл бұрын
😂😂😂😂😂😂
@jmm1817
@jmm1817 2 жыл бұрын
The best response ever thank you Brian
@mohammadelieasurrahman
@mohammadelieasurrahman Жыл бұрын
Bangali Translation
@serbaserbi526
@serbaserbi526 2 жыл бұрын
The only salesman guru that I found so humble and treat the prospect repectfully. The kind of the presentation I want to imitate.
@Shanshan19811
@Shanshan19811 2 жыл бұрын
These are the best "overcoming sales objections" advice that I have ever received that I will be using to prepare for my upcoming interview. Thank you Mr. Tracy!
@ClosngSecretsReveald
@ClosngSecretsReveald 10 жыл бұрын
Brian is the best teacher in overcoming objections. I've learned so much from him. Listen to everything you can by Brian. He is one of the best!
@younggrinch2826
@younggrinch2826 3 жыл бұрын
Ya I’m sure he sells dictionaries just fime
@imadovish
@imadovish 7 жыл бұрын
The 9 categories of objections that Mr. Brian Tracy discussed in this video: 1. silent 2. excuses 3. malicious scaffolding 4. request information 5. show off 6. subjective / personal 7. objective 8. sales resistance 9. last ditch / hesitant The answer to them all is to ✪ ASK OPEN-ENDED QUESTIONS AND GAIN THEIR TRUST. #sales #closing_sales
@oceankombas4235
@oceankombas4235 4 жыл бұрын
Thanks for simplying
@mukundnamase
@mukundnamase 4 жыл бұрын
Thanks a lot
@latingurrr88
@latingurrr88 7 жыл бұрын
I love that you provide clear solutions that are simple and diverse.
@Alicks112
@Alicks112 7 жыл бұрын
thank you so much for your videos. Your lessons have greatly enhanced my sales, relationships, and overall confidence. I cannot thank you enough!
@sparklespeech9674
@sparklespeech9674 2 жыл бұрын
I find your teachings very practical. And they've helped me a lot. Thank you so much, Mr Tracy!
@emiliopeire621
@emiliopeire621 11 жыл бұрын
Brilliant as usual, Mr Tracy. These are not just objection handling techniques for selling situations, they are communication skills that are transferable to any role or situation where you would like to bring someone around to your way of thinking.
@joecolling1919
@joecolling1919 7 жыл бұрын
I like your professionalism, Brian Tracy. Many marketers think they have to act obnoxious and swear to get people to listen to them, but not you. I like that. Thanks for the video.
@baremysoul4u
@baremysoul4u 7 жыл бұрын
Brian Tracy, another great one I recall from sales training at beginning of my career.
@shondtel
@shondtel 10 жыл бұрын
Great video never knew any of these terms coming out the box with my eyes wide open hungry to learn more!
@SideEffectsmusic
@SideEffectsmusic 5 жыл бұрын
I like it! Some of the best calm and collected tips I've heard in awhile. Seems like it comes from a wise experienced point of view. I like this insight.
@aandretrain5089
@aandretrain5089 7 жыл бұрын
This material is outstanding. Thank you Brian. You have it going on!
@imadovish
@imadovish 7 жыл бұрын
WOW! VERY THOROUGH AND HELPFUL TIPS. THANKS A MILLION
@exterMEnator83
@exterMEnator83 4 жыл бұрын
What a master sales man Thank you for not being selfish and helping us sales people
@baremysoul4u
@baremysoul4u 7 жыл бұрын
This is excellent! Thank you Brian Tracy!
@josephfreemanattah6639
@josephfreemanattah6639 4 жыл бұрын
Your online tutorials are super unique and very useful to every business minded person. Thanks!
@allison447
@allison447 11 жыл бұрын
good points. Brian - might I add that you would make millions helping read kids books at bedtime. The comforting voice was like a new recliner and a violinist near a sandy beach! Parents everywhere need you.
@claudes.whitacre1241
@claudes.whitacre1241 10 жыл бұрын
Always been a big fan of Brian Tracy. I've listened to his training tapes for years. Solid sales training from a master salesman.
@daveysmeets5493
@daveysmeets5493 10 жыл бұрын
What tapes helped you the most? I preferred Psychology of selling.
@dannywmeeks
@dannywmeeks 10 жыл бұрын
Davey Smeets I loved the Psychology Of Selling series! I listened to it so many times back in the early 90's that I decided to quit my regular job and sell cars! Did pretty darn good, too! Great sales training all around from BT!
@daveysmeets5493
@daveysmeets5493 10 жыл бұрын
Danny Meeks, Yeah i just started working for myself a year ago in salses. Not only in the 90s it was a great book, it helped me learn alot more about sales. Its gold!! :-)
@skionen1781
@skionen1781 10 жыл бұрын
Me too, I have all his books
@victoriatung4735
@victoriatung4735 8 жыл бұрын
Thank you Brian for these wonderful tips in closing a sales. If the product is good and great reviews it needs to be very well researched about price and use the 5 sales conversation steps: 1) Introduction (Icebreaker) 2) Short Story (Qualify you and the customer) 3) Presentation of product (not overly long) but good sales pitch 4) Closing (9 Common Objections and Closing the Sale) 5) REHASH I used to do sales representative for 4 years for events and marketing. I am looking to go back into Sales and Customer service representative for Events and Marketing. Your video is extremely helpful, I truly appreciate your help in showing us how to close the sale. You are an excellent teacher!
@TraderMigs
@TraderMigs 8 жыл бұрын
Hi ☺😊😃 Have you ever considered taking on network marketing/direct sales?
@BrianConway
@BrianConway 10 жыл бұрын
There's definite value in recognizing different objection types. It doesn't necessarily mean these are underhand tactics, like some people seem to think, but more about making sure you satisfy your prospects questions and concerns to their satisfaction.
@everydayrealizations1510
@everydayrealizations1510 4 жыл бұрын
This is just perfect! thanks for the tips Brian!
@samscott2661
@samscott2661 8 жыл бұрын
Brian Tracy, simply the best!
@AlenMayer
@AlenMayer 11 жыл бұрын
Thank you! A clear distinction needs to be made between a genuine objection versus excuses and postponements.
@lynmadelle820
@lynmadelle820 11 жыл бұрын
Thanks Sir Brian Tracey...this so helpful as im trying to learn this field selling..God Bless
@lian7217
@lian7217 6 жыл бұрын
u sound so kind and calm..that helps a lot, too!!!!thanks for helping me in 2018.haha
@cgraf83
@cgraf83 11 жыл бұрын
You are an absolute gun Brian Tracy. I love your work, and reading your books !
@M3T4L4L1FE
@M3T4L4L1FE 9 жыл бұрын
about ten times watched. i really like this information. thank you
@MissDoktor
@MissDoktor 3 жыл бұрын
Omg, this is such a gold mine! Thank you!
@raymondhenri866
@raymondhenri866 11 жыл бұрын
Brian T .: You are concise, clear and insightful.
@abdullahmugadimi6060
@abdullahmugadimi6060 5 жыл бұрын
Thanks Mr. Brian Tracy for this valuable information
@stlouiswholesalerealestate
@stlouiswholesalerealestate 6 жыл бұрын
Brian Tracy is phenomenal! Thanks!
@brianndelphine33
@brianndelphine33 8 жыл бұрын
very good ! I will apply all this rules from now on. lets see.
@contactsarb1
@contactsarb1 7 жыл бұрын
vary much valid points to make the prospect center point.
@leylablack8516
@leylablack8516 11 жыл бұрын
Anyway, got distracted ..this video is so true .. World of sale is such a complex.. But honestly I find that these points are amazingly true.. I am simple person in sales but I have com across through every single situation described in this video and I totally 100% agree. Thank you for sharing..
@leylablack8516
@leylablack8516 11 жыл бұрын
I just want to say... How clear and true and straightforward this message o
@Insidious969
@Insidious969 7 жыл бұрын
This man is so smooth :D
@barbjoseph6257
@barbjoseph6257 9 жыл бұрын
wow - what an amazing video - thanks Brian
@sanydreik
@sanydreik 9 жыл бұрын
Thank you Brian. You are great.
@yvonnedonel5759
@yvonnedonel5759 8 жыл бұрын
awesome advice, thank you
@RenataSzijj
@RenataSzijj 8 жыл бұрын
Brian you are awesome and you are dead on. Thank you
@mohammedlaymon9681
@mohammedlaymon9681 10 жыл бұрын
Many thanks Mr.Brain, very nice and clear presentation. My greeting to your good self and to every expert who transfer his experience to all mankind.
@Gspotje
@Gspotje 10 жыл бұрын
Hi thanks for making this vid, I see a bunch of guys saying they know it better, dissagree or promote their own sites here. Now i think all have their own skills that work for them, and the fact that u share ur ways in this nice video deserves respect. At least i've got some helpfull tips and tested them on my clients and I can confirm they work! Thanks to u ive got my double bonus. Keep on doing the good work!
@knzvll
@knzvll 11 жыл бұрын
Gonna have our mock sales pitch tomorrow...Thanks! this is really helpful :)
@gsogso3444
@gsogso3444 3 жыл бұрын
Omg. ..thank you Sir.. you are the Best in here. I shared this video with my Brother...but I think I will use some of your advice as well
@davereyesdavereyes6192
@davereyesdavereyes6192 6 жыл бұрын
i love this, i helps me alot, THANK YOU.. M
@mrami702
@mrami702 3 жыл бұрын
Thank you, very much Brian !
@ShachenaGibbs
@ShachenaGibbs 9 жыл бұрын
I really love these tips strategies.
@godisgoodallthetime6097
@godisgoodallthetime6097 3 жыл бұрын
very good very straigth to the point but detailed enough
@G2Bindia
@G2Bindia 6 жыл бұрын
Thanks; Very nicely explained
@lizstartupfounderpvt
@lizstartupfounderpvt 6 жыл бұрын
Mr. Tracy is the best!💞
@vicentehennep2521
@vicentehennep2521 7 жыл бұрын
Thank You!
@ChristophProbst
@ChristophProbst 6 жыл бұрын
The timeshare presenter told me the line that most people in my situation felt the same way, but now they're our best customers. My response was that I agree - timeshares are great for some people, just not for me.
@DrHouse888
@DrHouse888 4 жыл бұрын
How did they respond?
@bebelyngabinete8079
@bebelyngabinete8079 2 жыл бұрын
Perfect Thanks its a big help
@supermanhiya1
@supermanhiya1 9 жыл бұрын
stunning.. it help me a lot. thanks sir :)
@heru-deshet359
@heru-deshet359 9 жыл бұрын
I loved this!
@antares1233062
@antares1233062 11 жыл бұрын
Thanks for the Great video! its awesome!
@NafissaShireen
@NafissaShireen 5 жыл бұрын
Thanks for the great points about handling sales objections. I have another angle on handling the "I Can't Afford it" excuse in my latest video.
@SurpriseGuest1
@SurpriseGuest1 8 жыл бұрын
Best investment I ever made was buying his course. I got DVDs mp3s and A massive folder to guide me through the learning process! Cheers Bri!
@roomoo31
@roomoo31 5 жыл бұрын
If you don't mind me asking some questions. What program did you get exactly? How did it help you?
@LucyGem98
@LucyGem98 8 жыл бұрын
This is super useful. Wonderful video!!
@abrahamjohn223
@abrahamjohn223 3 жыл бұрын
Great video! I loved it! And there is another guy called Donnie Boivin who also publish such videos that his real-life experience from struggling to becoming a successful person in his own life.
@NattyWerewolf
@NattyWerewolf 7 жыл бұрын
Awesome tips
@isaccnewton100
@isaccnewton100 11 жыл бұрын
I applaud you Brian! It is obvious this is not your best work, but you continue to be of service to sales staff like myself and others. Thank you very much! I hope your character matches your persona because your presence and legacy are truly remarkable. Your friend, John.
@AuthenticSelfGrowth
@AuthenticSelfGrowth 9 жыл бұрын
The tips from this man are going to make me obscene amounts of cash. Thanks Brian!
@oopalonga
@oopalonga 8 жыл бұрын
+Amar Zing (Amarzing) obscene eh?
@RyanSan89
@RyanSan89 8 жыл бұрын
+oopalonga Don't doubt him. You can achieve lots through Mr. Tracy
@oopalonga
@oopalonga 8 жыл бұрын
Ryan P . . .
@brodusburch4924
@brodusburch4924 8 жыл бұрын
0
@moawdi4810
@moawdi4810 7 жыл бұрын
How much cash you'd make?
@coachDrRabin
@coachDrRabin 5 ай бұрын
It was good. Thank you
@skionen1781
@skionen1781 10 жыл бұрын
Excellent!! Stuff
@RealEstateRadioTV-SA
@RealEstateRadioTV-SA 5 жыл бұрын
Thank you Regards Gaven Malope Johannesburg / Sandton South Africa
@Justic3h
@Justic3h 10 жыл бұрын
good material
@norvusordoseclorum
@norvusordoseclorum 5 жыл бұрын
This guy is totally brilliant and efficient
@gudmundurrafngeirdalbragas1513
@gudmundurrafngeirdalbragas1513 6 жыл бұрын
That was pretty amazing Brian. I make about 25 sales per week, 100 a month and 1.000 a year and for more than a decade but I’ve never known how to deal with objections. Thank you!
@bayangnelson
@bayangnelson 2 ай бұрын
nice 👍👍👍 very informative
@kebolokilemorubisi5829
@kebolokilemorubisi5829 8 жыл бұрын
Mr Brian. How does one handle an objection at a closure script. For example. You've managed to answer your client's objections from the beginning of a pitch. All 3 objections, he then gives you his banking details, including his account number but when it comes to closure he says he's not interested and has financial problems. Bear in mind I then did the financial OB and explained more about our product. How do you continue convincing him without now sounding desperate?
@ArmandoOrtegaM
@ArmandoOrtegaM 7 жыл бұрын
AAAAH, Y pensar que Brian y yo trabajamos, a distancia, con la misma empresa vendiendo papel carbón de alta calidad que usaba tinta líquida en vez de carbón. CÓMO HAN PASADO LOS AÑOS.
@dalcox3250
@dalcox3250 2 жыл бұрын
This only works with me if I want to buy a product/service. Whenever timeshare representatives call me, they usually get a so called experienced closer. I just let them talk in circles. The closer never closes the deal with me.
@damightyadvisor
@damightyadvisor 7 жыл бұрын
Pomona California's finest, Brian Tracy!
@therisingsalesprofessional1136
@therisingsalesprofessional1136 7 жыл бұрын
Nice one
@baremysoul4u
@baremysoul4u 7 жыл бұрын
identifying which set of objections the customer is giving so you can test the close
@leylablack8516
@leylablack8516 11 жыл бұрын
Actually I would love to know who is this lovely genuine person doing this video... I don't care about background ..
@youcantoopagelk
@youcantoopagelk 5 жыл бұрын
Thank you 🇱🇰
@AlexG-wk3nh
@AlexG-wk3nh 8 жыл бұрын
I love his hand movements
@jonbulack2247
@jonbulack2247 7 жыл бұрын
I'm very partial to his rapid sideways wobbles. Combined with his hand gestures, I could watch this guy all day!
@poppyrisen5606
@poppyrisen5606 6 жыл бұрын
haha that was so cute
@prabeeda
@prabeeda 6 жыл бұрын
very useful
@manjoeshar
@manjoeshar 7 жыл бұрын
How we can handle the objection when we sell holiday Products, which are costly in Network Marketing?
@talkingagentsuccesswjoseph9901
@talkingagentsuccesswjoseph9901 5 жыл бұрын
Old School. ❤️ it
@PauloNideck
@PauloNideck 9 жыл бұрын
Best in the industry
@maheshsataminternalpeace3905
@maheshsataminternalpeace3905 5 жыл бұрын
Mind blowing
@brotherschannel9810
@brotherschannel9810 6 жыл бұрын
wonderful
@mfpa742
@mfpa742 2 жыл бұрын
THANKS, A LOT. I'M TRYING TO FIGURE OUT THE STAIRS HAHAHA.
@vengpheng4017
@vengpheng4017 5 жыл бұрын
Today I open KZbin look your video hear you talked is well
@sheilabug.sheilasartworks3488
@sheilabug.sheilasartworks3488 3 жыл бұрын
you are my mentor
@ayushgupta5061
@ayushgupta5061 7 жыл бұрын
hello sir!...i really love ur videos.....after graduation my first job is of sales application engineer and its going to be started 2 months from now...im pretty excited about it ...can u please suggest me some important skills which i must acquire in advance to stand out of my competitors .
@Kman.
@Kman. 7 жыл бұрын
Guy...this video was made in 2012 1st off. 2ndly, I highly doubt he even has time to answer questions even if it was a current video. This guy is no light weight...search him out and his site, but your question is way too general to begin with for him to address by way of a KZbin comment.
@r.b.roberts9747
@r.b.roberts9747 7 жыл бұрын
Hi Ayush! All the answers are in the videos. Just ask for what you want in search engine. For example: Brian Tracy-You Tube-Sales! - All you need on You Tube!. Yes! Brian Tracy is incredible! Also, Ayush. You know the sort of skills you need. You already know. That's why you're here! Dig in! That's your part of the deal! Great fortune with the job!
@dmitryisaev5955
@dmitryisaev5955 9 жыл бұрын
Thank you, Brian! But what about price objection, when the client tenders the contract among several suppliers. What then?
@lorenmichaels9846
@lorenmichaels9846 9 жыл бұрын
Dmitry Isaev Just say I would rather apologize once for what you feel to be a high price. Than a millions times for poor quality. Let me assure you this Product/service is going to work well for you. then just a quick bullet point about your service/product and move on.
@AlexG-wk3nh
@AlexG-wk3nh 8 жыл бұрын
+Dmitry Isaev no one buys a price , they buy value, whats your USP? or VAP? you need to show why they should do business with you, they time they will save ect
@dannydonaire9714
@dannydonaire9714 7 жыл бұрын
brian I feel I running out of prospect what im gonna do
@aishikgupta
@aishikgupta 3 жыл бұрын
1.) Unspoken Objections 2.) Excuses 3.) Malicious 4.) Request For Information 5.) Show Off Objection 6.) Subjective/Personal Objections 7.) Objective/Factual Objections 8.) Sales Resistance 10.) Last Ditch Objection
@baremysoul4u
@baremysoul4u 7 жыл бұрын
if I make sure to hear out and discover each objection the customer/guest has and then ask... So what I'm hearing from you is that the only thing preventing you from moving forward today is x, y, z....is that correct? customer agrees is there anything else preventing you from moving forward with this today? no, that's the sum of it now, I have full list of objections and can reply and Taylor fit my rebuttals thereby eliminating all reasons and close the deal.
@syedalimaqbool
@syedalimaqbool 6 жыл бұрын
Dena Piña hi Dena
@finfan7
@finfan7 11 жыл бұрын
I'm not a salesman. You asked why they couldn't let the product sell itself. I gave you the actual reason. I didn't say it was wrong or right in any moral sense. Whether they should be doing it is an entirely different matter from why they do it.
@mahiraskirata
@mahiraskirata 11 жыл бұрын
How can these techniques be adapted to job interviews?
@islandmama
@islandmama 3 жыл бұрын
In these Covid times, there's a new objective... "I need it now. I can'twait".. "You mean it's not in stock?"
@HanlinSG
@HanlinSG 10 жыл бұрын
I need to say that this video is indeed useful. I actually don't like this guy since most of his videos are talking crap. But this is a very useful one.
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