BT Fibre 900 Vs Virgin Fibre

[@cDayz]

In the thumbnail I've got the BT Broadband Hub 4. Anyone know how out of date it is? Great video. I have been looking at all your vodeos from the first one. Keep up the brilliant work.

[@stevemarruk]

Thank you 🙏 hub 4 still Okay 👍

[@parkey2109]

I'm fairly sure you won't get £100 for anything less than 500MB. Consumer broadband is contended bandwidth, GPON has a shared max capacity of 2.5gbps down and 1.2gbps up and that is shared between 60+ homes. IF you live in an area where there is a large uptake on fibre then your speeds will suffer. To guarantee bandwidth you would need a leased line directly to the ISP which has service level agreements which also costs £1000's per month.

[@ryanramenatte]

its 30 houses on Openreach networks so if everyone did max out it would be 80 max per person,

[@jamiehauxwell7806]

@@ryanramenatte nope, BT (openreach) fibre cables come to the property, you share that connection with nobody and you get the minimum speed or you can cancel the contract no charges

[@dbxeazyboyx]

I love reading all this incorrect information as a Multi skilled Openreach Engineer of 9 years. ☕️

[@parkey2109]

@@dbxeazyboyx Nobody cares mate lol

[@alistairjohnson177]

@@dbxeazyboyx thing is I remember the original ADSL service of 1/2meg and a 50:1 contention ratio never saw the line contended in reality, and that pre dates your apparent 9 yrs expertise this was over 20 years ago. Openreach can also go GPON 10 if it needs to, thing is Fibre installed to the local loop means households are now future proofed at the consumer end. Cable unfortunately using 1990s coaxial is not.

[@CB27]

Glad the BT Full Fibre install went well for you. The Openreach engineer installed mine on the 13th Jul, pulling down the old copper line at the same time. Unfortunately, he didn't test the fibre at the pole before he did so. So he installed it all and it won't go online (no sync - PON light flashes instead of being steady. LOS light is off). So I was left with no phone line (which I do use) and no broadband. Luckily I have a half generous data allowance through EE (a recent upgrade from BT Mobile - £9/mth for 20GB vs 2GB for £6 before) so I was able to tether my computer/laptop to get some work done. Not ideal as my home network wouldn't work with this set-up. BT did send me out a Mini Hub to get me online as I'm on the Halo 3 package. Unfortunately, this felt quite slow and sluggish despite the speed test saying it was running at 28.6Mb down / 15.4Mb up and 4ms latency. Again my home network was inoperative. Openreach came back 2 days later to re-instate the old line as they say it's going to take about a week to give me an update on what's happening with the new fibre line... 6 days and counting so far and no contact yet and the full fibre line still isn't working. The engineer's widget was telling him the fault was somewhere the other side of the splitter, but the Openreach offshore backoffice wasn't being very useful, insisting everything was lined up when it clearly isn't and suggesting the ONT (new white box on the wall where the fibre terminates in the house) was faulty. So the engineers swapped that out just to satisfy them, but surprise surprise it didn't help. I await with baited breath.

[@stevemarruk]

Ouch

[@CB27]

@@stevemarruk Indeed

[@1996connor]

I had to wait 3 weeks after the installation for it to get fixed, I had a red los light. They didn't remove the old copper connection so thankfully I had Internet access still. Ringing up my ISP asking about the updates to the situation was like talking to a brick wall.

[@CB27]

@@1996connor Which one did you get? How do you find the speed? They're saying I'll continue using my BT BT Smart Hub2 (once it starts working!) but I've heard the firewall in it can't keep up with the faster connections so you don't always see the rated speed. Had a BT engineer turn up today, only to be told an Openreach engineer needs to visit as my ONT still has a flashing PON light since it was installed 13 Jul - that's 2 weeks tomorrow. Originally they said they'll update me 8 Aug, today they said there's a faulty piece of equipment in the network (no idea why they didn't pick this up earlier) and we have to wait til that's replaced. What's worrying now is, a received an SMS about half an hr ago saying the order completion date is 20/09/2022!!!! 😲

[@1996connor]

​@@CB27 I'm not with BT I was locked into a contract with Sky so I could only upgrade to their fttp service. It's pretty much identical to one of the packages that BT offers 500 down and 60 up. It's been rock solid so far I'm very impressed with it, It's going over the 500mbps mark when downloading. I wouldn't worry about the completion date as long as you're in contact with your ISP just keep chasing the issue up. I understand your frustration 😆

[@stevemarruk]

What broadband have you got and are you happy with it?

[@jamie9874]

I was with virgin but bad for utilisation… switched with BT 900, honestly so much better with faster upload speeds and I can’t fault them at all. Perfect service almost 1 year in.

[@stevemarruk]

Thanks Jamie

[@deanwhittle1301]

bt not my area only virgin every one els speeds my area are under 140mb

[@deanwhittle1301]

@Velexius that could be the game server you are playing coz I have good virgin ping aroud 15-20 but if I ever play elder scrolls get around 80+ and call of duty I get around 20-45

[@MrTrevorbush]

Im with sky fibre plus, which is basically the same as yours as it piggy backs off the BT line. Speed isn't as fast as yours but for me its all about stability. Isn't dropping out every hour which pissed me off no end.

[@stevemarruk]

Yeah I have heard that about sky so many say it drops out a lot.

[@stevemarruk]

This is the all new fibre 900 which is fibre to the door not a twisted copper pair so it’s very fast and you can get that speed on copper.

[@MrTrevorbush]

Now on fibre direct to the door and dont have any drop outs at all

[@Gracchi]

nice vid, thx for the info,, what is the best for gaming, low pings/latency

[@mickclarke2088]

Mate we have a gaming pc, ps5 an xboxX all running at the sametime on virgins m600 package without a problem, if your a new customer you can get the m600 bb full tv package plus 2 boxs, unlimited house phone an fully unlimited sim card for £89 a month, its an 18 month contract, bt will charge you around £85 just for there upto 900mb broadband package so do the maths virgin will always be better for gamers an the hub 4 you can connect 11 things to the internet without any issues.

[@imdrumzer]

Couple of issues with what you said 3:44 onwards, the Halo 3 + package does not give you £100 if you drop below your minimum speed, if your speeds are slow (on line only) for 30 days or more, you get £20 back plus you can cancel your contract without penalty. I think you may have confused the £100 comp with the complete WiFi guarantee. This guarantee is for a strong signal in every room and nothing to do with speeds (speed guarantee on WiFi is 10mbps). Finally, you mentioned if you're on BT you get priority for faults. You only get priority if you're a vulnerable user and require services for emergency alarms/care companies etc and has nothing to do with the provider you're using on the Openreach network. The cables are still maintained and repaired by Openreach, so if a Sky user has a fault on FTTP and reports it before you on the same day, on the same street, you do not get priority over them as it's first come first serve.

[@AndoraLover]

Nah it’s £80 in total as it has 4 claims a year but it does exclude outages connections faults and home wiring outside of our control

[@saifurvalli]

I have fibre 3 also but I wasn’t getting the speed around the home even with their discs. So I bought a netgear router and currently using that as an access point and now I am getting over 100 at the back of the house. How have you setup your google mesh with the bt hub?

[@stevemarruk]

It was easy just plug it in to the router and set the mesh up job done

[@saifurvalli]

@@stevemarruk yes but which router is the main fibre going into?

[@stevemarruk]

@@saifurvalli BT is main router connected to the BT broadband I just used the Google mesh for the home internally

[@lakesideaudio]

I’m so lucky, I cancelled virgin before it started, now waiting until the 13th November for my 500mbs talktalk. As far as virgin customer service, they didn’t like me cancelling I can tell you. Thanks for this video, helpful and glad I’m not with virgin, the capping thing would have really got me going

[@Weeem]

VM gigabit here. Pretty solid speeds and low ping (7-8ms or so) for gaming. I download a lot ... like a LOT and I've never had any slowdown or capping with VM. Was surprised to hear that you had.

[@HsHF3ARLESS]

same mate! I've never been capped and i got an email from VM to say i was in the top 1% of downloaders lol on top of that i always get more than the advertised speed !

[@stevemarruk]

What’s the upload speed now I’m getting 120mb on Bt up

[@HsHF3ARLESS]

@@stevemarruk I get around 55-60mb

[@choosingmusic11488p]

@@stevemarruk 52 for me 1000 down

[@Eva_xoxo]

what games do u play

[@alistairjohnson177]

Just to correct you Steve Virgin is not full Fibre its coaxial cable from their street cab to your house, the only Fibre part is the Cab to Virgins area hub point(similar to Openreach's FTTC) Coaxial copper/Ali core is 50 times larger than the copper connection of a traditional BT line hence the increase in data it can do. Openreach's FTTP is Fibre all the way from the exchange point to your house.

[@stevemarruk]

Thanks for clearing that up for me

[@josephlaurence]

This is actually incorrect , depending where you live. Old builds yes you are correct, but new builds are full FTTP. We had it installed (where they dug up the roads around the whole area) a couple of years ago, and if was FTTP. Speed has never dipped , although I do use my own Router and Mesh system. As I've optimised it and don't have hundreds of neighbors, I get the full 1100Mbps on WiFi (Pc to Mesh via Ethernet, and then WiFi Dedicated Backhaul to the Router down the hall.

[@stevek4584]

Virgin wanted to leave me without broadband or tv for a month because they were too busy. Opted for BT in the end - hope that is not a mistake

[@stevemarruk]

sounds like a safe bet to me

[@satubhi2]

Hi Steve, I've had BT install their latest service but the speeds are shockingly low 30mb when I'm meant to get 900mb. You mention it took 10 days to sort itself out. What speeds did you get at the start and when did it sort itself out?

[@stevemarruk]

I was getting anything from 50mb to 100mb for about 10 days on Wi-Fi then 350mb to 450mb on Wi-Fi however cable now it’s 800mb to 900mb

[@gazmyers1]

If you are getting such low speeds you need to phone customer service, I can't see it being a big problem, fibre is a lot easier to fault find by an engineer.

[@cctvuser]

there is no such thing as having to wait any period of time for anything to work or settle on fttp at all (the 10 day thing is only true for fttc) there is also no way on gods earth a 900mb connection will only give 30mb either, the reason you may get 30mb will be probably down to the type of devices your using not been configured correctly or simply too old.

[@Harkz0r]

I heard - and saw evidence of - many detriments to Virgin connections for years, leading me to stay away from them... unfortunately the next best connection I could get was 10Mbps ADSL2+ as our street cabinet was constantly passed over for FTTC despite the exchange already going live, eventually after a series of line faults that required Openreach intervention I got sick of it and gave Virgin a chance as our property already had an old Telewest cable socket. Surprisingly it's been rock solid, 500/36 on the VM500 connection, even slightly lower pings than I was getting via DSL but the jitter is of course higher since it's hybrid fibre/coaxial (HFC). Their support isn't the greatest but I've barely had to use them, other than some outages in the early days it's been rock solid and arguably the best residential connection I've had thus far. Of course I have their God-awful hub in modem mode and set up my own Asus router. I guess I won the postcode lottery? However I don't enjoy haggling prices and playing chicken with retentions to get a good deal, so any excuse to leave and I'm off. Thankfully both CityFibre and Netomnia are doing FTTP network builds in my area, with Openreach lagging behind. I preordered with YouFibre, but CityFibre went live first so I've signed up for a 1-month rolling contract with IDNet (overlapping with the last remaining months of my VM contract) and will see how things proceed from there. The biggest advantage to me of altnets is a full synchronous connection - that 1Gbps upload is going to hit different when I need to upload database backups etc for work, or even just cloud backups. I generally tend to avoid the big corporate ISPs if I can help it (Sky, BT, Vodafone, TalkTalk, etc) as they seem more likely to be oversubscribed and support is more script-driven. But in Virgin's case there was no avoiding it, and while you could probably write a book from all the horror stories I've heard, I was pleasantly surprised in my own experience. If there wasn't FTTP available here I'd be happy to renew my contract. I know VM themselves are rolling out XGS-PON but it looks like they're still converting to coax from the ONT just so they can continue to use their existing hubs for the time being, which is utterly barmy to me, but so it goes.

[@lestaylor7767]

Hi Steve, can you give a quick update on your BT Fibre 900? Are you receiving a solid connection. I am still in limbo with alternative ISP than Virgin.

[@stevemarruk]

Yeah still solid buddy

[@lestaylor7767]

@@stevemarruk Thanks

[@lestaylor7767]

@@stevemarruk Sorry one more question. Which router do they supply?

[@stevemarruk]

@@lestaylor7767 BT Hub 4 i believe its called...

[@bombon5115]

How much does your mesh cut the speeds down? I’m getting bt 900, but right at the front of the house, with thick walls. Worried the speed will be cut a lot, so will have to invest in mesh system

[@stevemarruk]

Over Wi-Fi you will never get true speeds of cable however Wi-Fi 6 is very good if you can afford it but the Google mesh is still pushing 3/400 mb down and 120 up

[@alexandertraveler510]

have you tried ASUS ? they are much much faster than google nest

[@stevemarruk]

No I have tried them

[@winclouduk]

I have virgin and there has NEVER been a cap on downloads for at least 5 years. Only the 50meg gets it. the higher speeds are restriction free.

[@mstar011]

Same here I guess how will we know?

[@markleaning107]

Do you work for bt as iv never heard so much tosh. My bt broadband is the crapest iv had I pay over 65 per month and it regularly drops below 13 mbps. The money back guarantee is also total nonsense iv never received any sort of refunds

[@stevemarruk]

Lol no I don’t lol but feel Your pain it’s a bit like mobile phone networks some people have amazing experiences with hole others suffer. However I hear Virgin are testing 2.2GB now on existing infrastructure which is good. So far for me BT has been solid at 900mb cable and 450-500 on Wi-Fi. Sorry to hear your not having such a great experience though

[@cdturri]

Bit of a mess with the naming of each of the products. Virgin is not fibre but hybrid fibre (to the distribution post). BT fibre is FTTC (to the cabinet). Now you have BT "full fibre" which is FTTP (to the premises). And having two wifi mesh systems is really a bad idea. Wifi goes over radio waves, there are limited bands and frequencies. More access points is not always a good idea and it will cause frequency clashes. Access points try to be clever these days and try to jump between different bands and frequencies and this can cause unpredicted results. Likewise stronger signal from a powerfull access point can cause issues as it overlaps other access points. Remove one of the networks and use only 1 system, it will have much better results.

[@Irie-Trev]

AYE LADDIE! Yer spot on there, you cannot run two concurrent WiFi/broadband systems without ensuring seperate wiring n endpoints or non competitive Wi-Fi bands. If you know how you can either set two connections to FAILOVER so you go down on primary the it switches to backup or more tricky but awesome bond the two together so you should have one double fast connection. BUT all this should be pre WiFi so you still only use one WiFi system for distribution... AND REMEMBER! Routers divide your connection by port number so a 5 port router with a 100mb connection is 20mb or port. SWITCHES however can be crazy big as you get the whole connection on every port;) BEST OF LUCK!!)

[@tommyhughes8763]

I enjoyed the video about BT. I live in Belfast and have Virginmedia. I am supposed to be receiving 600mb but am lucky receiving under 100mb. I phoned Virgin this morning and they are going to send another router to me. I am defo interested in BT Gig. Thank you. Tommy in Belfast

[@stevemarruk]

Thanks Tommy for the feedback keep us posted buddy

[@netcalibur]

Just curious: how long you had to wait on the phone listening to some sort of music until so called expert got bothered to talk to you? You don't have to answer, I think I know. I hate Virgin for this reason alone

[@EFLFANTASYJOSH]

I used 3 mobile 5g router for £17.50pm and get download of 750mb and 60mb upload, good enough for me.

[@aaronletchford]

Iv been with BT for about 10 years now there very good and very stable. Not the cheapest but you get what you pay for in life remember that, never really had a problem with them only one time and they ware out within 48 hours, there was only one complaint I had they never sent me out a 4g mini hub, iv got full fiber 900 and at a very good price and never had to pay the £9.99 delivery for the new equipment, that I'm not using as iv got my own router

[@stevemarruk]

So true abs good feedback

[@adamsan7494]

I don't think you need to have a BT land line now for their broadband packages?

[@stevemarruk]

Thats correct however I don't think it now makes any difference to the price weather you have it or not they told me...

[@niceguy235uk1]

You don't get 'priority' service with BT over anyone else if your connection goes tits up. They are not allowed. All providers purchase a particular level of service from OR, and it just so happens BT pay for the top level 24hr service, along with many others.

[@stevemarruk]

Thanks for the info

[@iiparachuteregiment8800]

I'm with V.M. I do alot of streaming, downloading, uploading and home cloud NAS drive and gaming... They do cap it to half.... V.M. customer service is crap! When you call them they don't leave notes on your accounts I going to look at BT with back 4g or 5g this is just right for me

[@mrsweete9065]

Did you look more into this? I'm always on the lookout as my VM GIG1 is phenomenal on ethernet, but WiFi is more like 400/550Mb/s

[@iiparachuteregiment8800]

@@mrsweete9065 yes BT are coming out on the 14th January 22 to install. I will run test also I am going to see if I can use my own Asus router

[@mrsweete9065]

@@iiparachuteregiment8800 I just signed up now and they're coming out on the 11th I think, 2 days after my disconnection date which is a shame as I would have liked to do side by side comparisons. Fingers crossed for BT as it would be nice to have some competition for once, I've been with them for like 10+ years.

[@mrsweete9065]

@@iiparachuteregiment8800 strangely enough, a few hours after placing my order and confirming the installation date they pushed it back to the 20th.. they said the dates provided initially are provisional which I thought was very strange. I've pushed Virgin Media's end date to the 23rd so I can test both BT and Virgin side by side to see what actually performs better. You'll have to let me know how you get on with yours as you'll have yours up before me now.

[@iiparachuteregiment8800]

@@mrsweete9065 I will do let you know... I am putting up Hikvision 8mp cctv 4k x5cams, by the time I put that up BT should be up on running on 14th

[@MrHoudinidog]

I have the 1gb virgin and a hub 4 ,freedom fibre are going live shortly they use talk talk so will get the 900 speeds ,they have just installed the new wooden poles outside going live in may ,what’s the difference am I better sticking on vm ? and why have bt not got there fttp service running first, is it just the same as bt the hub 4 is poor but hub 5 hopefully out soon

[@starmole5000]

FTTP will be better than VMs DOCSIS offering. Speeds will be similar but if you want the most snappy feeling internet experience then FTTP should be lower latency (more responsive). VM latency is ok on a good day but it varies.

[@MrHoudinidog]

@@starmole5000 thanks 🙏

[@choosingmusic11488p]

@@starmole5000 my upgrade to it. im on virgin atm will wait for bt fttp to be available eventhough virgin is still amazin

[@starmole5000]

@@choosingmusic11488p yeah fair enough so will I if it becomes available before cityfibre. Suggest getting your own decent router and plugging that straight into the little box called the ONT - skip the free hub. Oh and if Virgin deploy their new FTTP network which is based on XGS-PON (by 2028), then they will have the best FTTP network around - better than openreach, cityfibre etc. apart from a few smaller ISPs.

[@JasonV74]

Virgin do not cap anything slow speeds are probably down to over utilisation in your area, I have 500 Mbps with Virgin, and it's never slowed down

[@stevemarruk]

That is interesting as I was told by them that after a certain amount of usages they slow it down unless you have professional

[@JasonV74]

@@stevemarruk I'm 99% sure that's not the case I've downloaded 3tb of data in a month and I've never slowed down

[@stevemarruk]

Yep your absoulte bang on they updated it all once BT started rolling out Fibre 3 unlimited to everyone - www.virginmedia.com/help/virgin-media-broadband-traffic-management-policy

[@konadesu]

@@stevemarruk Got told that by Virgin too when reporting an issue since I use a lot of data, called him out on it and got he got confirmation that it only refers to legacy packages which I'm not on.

[@stevemarruk]

@@konadesu that’s good then

[@addLDN]

4:20 this is only true if they are running on separate channels.. If they are all on the same channels then the benefits are gone as there will be alot of clashes

[@shanewestwood1120]

I've got virgin broadband 600mb don't get any issues really apart from when doing a speedtest never get the full speed for some reason and openreach in my area is poor max speed you can get is 24mb which would be buffering etc

[@stevemarruk]

BT need to roll out faster.

[@jamielaughton1176]

I've got virgin gig 1 never had a problem best service I've ever had bt 900 looks very good but there contracts are too long imo

[@mstar011]

Me too, I guess can be area dependent maybe we just lucky?

[@Chris-tx9ou]

Virgin is not FTTP 1:47 Virgin is FTTC then coax cable TTP Virgin router in my experience is bad - I use it in modem mode connected to an Asus gaming router . No openreach FTTP in my area yet.

[@stevemarruk]

Cheers Chris

[@mickclarke2088]

Mate virgin is fttp fibre to the propery thats what that cable is, the green box is just a junction box so should they need to do a cable repull they know which is your fibre cable, this is why virgin media can sell it as fttp where bt cant as the last bit to your house is a copper wire.

[@Chris-tx9ou]

@@mickclarke2088 not correct or you would have an ONT optic network terminal fitted inside the home which takes fibre cable and makes it useable for a router connection. Fibre optic is a very thin piece of glass not to be confused with virgins black coaxial cable with an F connector fitted to a high pass filter inside the home. Virgin medias fibre to the cabinet is way more efficient using the coaxial cable against BT open reach using old style of copper cable for the last part of is journey. At this time virgin don’t offer or promote fibre to the property.

[@danjackson141]

@@mickclarke2088 this is incorrect. Virgin Media are misselling their product as FTTP when there is no fibre-optic connection to the property on Virgin; the fibre ends at the cabinet. Virgin are misselling their product, probably to hundreds if not thousands of customers.

[@jayc5150]

BT Fibre 900 slow rollout could be ten years every home Starlink in the UK faster than any but expensive.

[@sgrulido]

wow Starlink, with stellar delay lmao

[@RramanKumar1]

BT broadband service has been very poor in my house getting only 16 mb . Asked for Fibre 3 still awaiting for long times more than 3 months now

[@stevemarruk]

That’s not good fingers crossed they start rolling it out for you

[@paulwaters9212]

Just thought I would say, you stated Virgin is Fibre to the premises, it’s not, it’s fibre to the cabinet and then they use Coax cable (docsis) from the cabinet to your house, don’t get me wrong it’s a damn site lot better than a copper telephone wire but it’s not fibre and still acts as a bottle neck

[@stevemarruk]

Cool

[@losluvr]

I was with them years and only just found this out

[@addLDN]

VM no longer have a traffic management policy (usage cap) meaning a large section of your video is wrong and misleading...

[@stevemarruk]

At the time of shooting the video after speaking to virgin media there was a usage cap after a certain amount of downloading had taken place.

[@addLDN]

​@@stevemarruk they haven't had a tmp for atleast 2 years... The speed slow down you mention could be that your area is over utilised and its causing congestion which means it would have impacted your neighbours too.

[@fluteharmonique8]

I've been with BT full fibre for over a year and it's absolutely fantastic, particularly where Virgin doesn't perform well.

[@stevemarruk]

Yeah I have no complaints either

[@Borex2]

Should i move to BT, sky or Talk talk. I budget is under £40 . I heard sky is unreliable but BT is bit expensive.

[@stevemarruk]

Bt for me as sky keeps dropping out. But I hear sky might join virgin O2

[@mama9048]

I’d have to say BT. We were with Virgin for over 20 years until September 2020 when we moved to Sky for internet and TV in a non FTTP area. Virgin kept dropping out in the evening (7pm to 11pm) whish is when internet is congested in our area and cs is absolute dog s so is there billing system a cropper right ro the minute we returned their crap boxes. Sly has been great so far for us but it does drop at night time (1am) and being the Openreach/BT relationship its BT who wins here

[@stevemarruk]

@@mama9048 good feedback

[@vitray5719]

Never had a cap on my virgin media broadband. I have the 500mbps download package and the only time where the speed dips is because I can't get a ethernet connection to my room (the router is on the otherside of the house) and yet I'm still seeing 430-500.

[@mstar011]

I guess how will you know if your getting a tiny bit capped? I am new to VM I download a lot no idea if I'm getting cap as I get 440-480mps on m500 vm

[@vitray5719]

@@mstar011 because with a wired connection to my laptop from the router I get around 506mbps download and it never dips below 503

[@michaelstaley2241]

I never have any issues with Virgin media no cap; my is 1 gig very impressive…..

[@Irie-Trev]

AYE LADDIE! Yer spot on there, you cannot run two concurrent WiFi/broadband systems without ensuring seperate wiring n endpoints or non competitive Wi-Fi bands. If you know how you can either set two connections to FAILOVER so you go down on primary the it switches to backup or more tricky but awesome bond the two together so you should have one double fast connection. BUT all this should be pre WiFi so you still only use one WiFi system for distribution... AND REMEMBER! Routers divide your connection by port number so a 5 port router with a 100mb connection is 20mb or port. SWITCHES however can be crazy big as you get the whole connection on every port;) BEST OF LUCK!!)

[@stevemarruk]

Great reply thank you

[@stevek4584]

I went from Sky to Virgin - what a mistake. Virgin wanted to leave me without broadband or tv for a month because they were too busy - they only text me the night before - after Sky ended - bastards Opted for BT in the end - hope that is not a mistake

[@stevemarruk]

Not had any issue since having BT fibre 900 it’s been amazing good speeds as well

[@CreativeWoff]

I didn't like how BT sales team handled my case, they tried to force a sale on us, they attempted to screen share to push a sale without allowing us to time to read the package plan. heck! they refused to even send us a plan to read! BT sales team expected us to absorb their bull crap, skim through the terms and sign a contract! i bet the contract would have been hard to get out of to! not only tried to upsell but they were trying to sell us a halo 5 package, which is complete overkill for our needs! Like to stay with BT but not happy with how they conduct the sales.

[@stevemarruk]

That’s not good at all

[@TheWalmsley27]

Was on virgin for years, had the hub 3 given to me after they upgraded my speeds which introduced a load of issues due to its hardware flaw, a month ago upgraded to virgin gig1 with their new hub4 hoping it would solve my lag and ping issues in the past, only to discover it suffered from the exact same issue, just had bt install their full fibre instead, much much better ping, however I’m on their 500 speed but struggle to get above 200 wired or wireless. Didn’t know about the 10 days thing so hoping that’ll fix itself over time. Gotta say though I wish I’d swapped over a long time ago. The stable ping is nice to have once again, plus the fact it’s usually < 20 whereas I was always on 40-60 with virgin

[@stevemarruk]

Good story thank you

[@wakaflockaproject]

Never had issues with virgin

[@kaimekaimietis]

well on BT FF900 i had ping of 1ms and modem restart helped with speeds

[@choosingmusic11488p]

Use virgin media with a separate router in modem mode

[@NotAllTheTime]

Virgin media no longer caps any speeds and neither virgin or the initially mentioned bt package are fttp either.

[@scottishdudeuk1]

there is no cap on virgin, they used to traffic manage for p2p connections, but there is no restriction, you obviously have a fault with virgin, power levels, all isp's have traffic management even bt, they all have fair usage, so this is really miss leading.

[@stevemarruk]

Thanks for the feedback

[@cambike]

VM do not cap new BB services, some legacy services which were sold like Fibre 20 were sold explicitly with a 30Gb cap are still in force. I have 1gig fiber uncapped and the newer fiber hub 4. They do throttle uploads, download speeds about 1130mbps and upload only 52mbps.

[@GamerChris1310]

I game on a gaming pc. My pings 25 with 1gb with virgin where i find now my obs stream keeps randomly disconecting going to 0kb. Why does nobody talk about the gaming side of it. Ive been with virgin mebe 10-20 years to be fair im not sure but a long time. My pings not the best. I have streaming problems i dont know why with my new 1gb net. I dont know if its my pc modem or what yet or even the virgin media chip people are complaining about some. For gamers which are alot of people even as a virgin media costumer im thinking about going to bt. And another thing is I notice which many people dont talk about ither is my net runs better online at 1am i feel like and for years that there is internet conjunction with other people online close by at the same time, id say virgins bad for that. And ya i notice. But still it shows good on speednet well for sure it dont show it on games thats true i wouldnt go by speednet much longer. I have no experience on bt so i dont know. Virgin is faster but on a few instances not stable compared to bt and for streaming by the looks of it. I hope bts signal never influctuates like virgin medias does basically especialy during the day. Whats your thoughts on this

[@GamerChris1310]

@@stevemarruk its true least i notice yeah. Its anoyying

[@GamerChris1310]

@@cambike and on 20mb i had 2 . Theres what you get. On average 10%? :/

[@teggsy2165]

BT Fibre to the home still make you pay the cost of the old copper line even with the digital phone switch i have both FTTP and they have switched us to the digital phones the old landline copper line thats used no longer we still pay the as much. We dont even want a land phone but to not have it will save us nothing either.

[@stevemarruk]

All I know it’s been fast constantly and always online and I have 4g back up

[@teggsy2165]

@@stevemarruk Yeah i have the Mini Hub they call it mine was turned on once for a few of outage last year.

[@rob12841]

Just placed my order for the 300mb package. As much as I want it for the buzz I can't see me needing more realistically. I have a pretty intense amount of devices including WiFi CCTV, smart plugs, lights, robot vacuum etc which all struggle on my 30mb down and 6mb up connection. I have a tp-link deco mesh in use already which is excellent!, I just need the bandwidth to complement it. EE set up the order as their system kept crashing trying to order the ultrafast. I bet I end up getting the 900 for the smallest excuse like my Xbox or something lol

[@stevemarruk]

Omg you could write a story on that lol good luck

[@shockwave2523]

I got a steady 160 dl wired, how about you?

[@stevemarruk]

@@shockwave2523 I get wireless 350. Dl 119 Ul but wired I get 900 dl

[@Zonker66]

I have Virgin 500mb and routinely get a combined speed of up to 12MB/s (12 Megabytes) or 96Mb/s (96Megabits) on downloads. They've just sent me a letter saying that they're raising prices by £4/month. Also, I agree that their router blows chunks... my security can downstairs often doesn't work because of the poor coverage. The letter gives me a window to break my contract without penalty. GOODBYE VIRGIN.

[@stevemarruk]

Wow that’s not good at all

[@ryanramenatte]

I'm with virgin M500 for £31 a month starting next month

[@daniellenaerts5750]

i will shortly switch to BT from Virgin. There services haven been horrible over the last 18 months and became expensive.

[@stevemarruk]

I feel Your pain

[@scottellis5911]

Lit fibre is now in my area getting 1000 down and 1000 upload for 39 a month and free for 3 months and a friend refierd me so i get a extra month free there installing on 23rd may 💕

[@stevemarruk]

Errrr wow 🤩

[@scottellis5911]

@@stevemarruk I know crazy I'm paying 39 for 60mb down and 20 up with sky atm

[@rrenz05]

@@scottellis5911 i got 30down and 6 up with sky, and for me sky is the worst internet i've had, some days it would work, other days it would of been better using my hotspot for wifi

[@marcosgilson3578]

Steve. Virgin don’t cap any speeds, not sure where you have got this from. I have virgin media on the 500mb package for £32 a month, this also includes the virgin media stream box for free. Virgin have also updated the router, the Virgin hub 4 and 5 are much better. BT are very expensive. One thing I would agree on is customer service. Virgin Media is poor, but you’re paying more than double what I am. BT also have nasty annual price increases, 14 percent increase coming in March

[@stevemarruk]

They might not do it now but at the time I spoke to virgin and if you went over a certain percentage a slowdown cap was put on

[@marcosgilson3578]

@@stevemarruk Virgin haven’t had line management speeds for over 10 years. OFCOM doesn’t allow it

[@stevemarruk]

I can only tell You what customer support told me at the time.

[@marcosgilson3578]

@@stevemarruk fair play

[@marcosgilson3578]

The virgin router you had the hub 3 was truly awful.

[@ram64man]

Please do a update on your experience

[@stevemarruk]

Will do

[@VanillaVictini]

I sincerely hope that Openreach come through with their word to install FTTP to my area. Virgin are literally digging up my street's pavements right now to install the wires, but I admittedly don't want to switch from BT due to its extreme consistency and stability. I can only get 32Mbps down and 7.80Mbps up on FTTC and I'd love an upgrade. Apparently it could take up until March 2024 though for Openreach to give my town FTTP.... bleh!

[@stevemarruk]

Keep the faith Blue - since fill fibre my internet speeds are incredible unloading a video is crazy fast.

[@VanillaVictini]

@@stevemarruk Yeah, I'm totally not jealous--not at all! Heheh. I live in a small town so we're not a priority sadly... but at least my town has been confirmed to be in the build. It was added July 2020.

[@stevemarruk]

@@VanillaVictini keep us posted

[@VanillaVictini]

I checked Openreach's PDF and it said it could take up to March 2024. :(

[@VanillaVictini]

@@stevemarruk I took the plunge and decided to go with VM. To my surprise, it was actually their "Project Lightning" FTTP, and despite picking the 500 package, they gave me a Hub 4. The installation was very smooth, my latency is really low, always at 7-8ms, and I always see between 550-556Mbps download and the upper 36Mbps upload without it dropping down in speed at any point during the day. I have the Hub in Modem Mode. I'm happy.

[@oneconciousness2248]

What are your thoughts on EE broadband?

[@stevemarruk]

They are now joined with BT so should be good

[@AscensionismBWT]

Take it with BT, is you’re an EE customer you will get 10% off your Mobile plan

[@stevemarruk]

@@AscensionismBWT actually I didn’t know that? I’ll let them know that I am an EE customer thanks

[@AscensionismBWT]

@@stevemarruk to confirm mate . It’s for new BT set ups, as an existing customer it doesn’t work I’m afraid

[@stevemarruk]

@@AscensionismBWT nooo boooooo

[@joerhorton]

Getting it installed tomorrow, going from 35mb with 6mb upload to 900+Mb and 120mb up. Looking forward to it :)

[@stevemarruk]

It takes 10 days they day to find it’s feet but oh boy it’s good

[@Legendarysetsandtapepacks]

How did it go?

[@joerhorton]

@@Legendarysetsandtapepacks Brilliant, actually getting 938 Down and 143 Down. Makes my work a lot better now :D

[@koconnor1963]

Mine is coming on Wednesday and exactly the same price as 35 mb bt connection

[@BlakeKDM]

I'm with sky It can't even get over 1MB/S can't wait for bt to upgrade

[@steveselectricalstuff884]

I've used virgin cable since it was cable midlands, they have never capped and yes I sometimes download 1TB in a day

[@SproutyPottedPlant]

BT are out of stock on equipment, it’s delayed so they can’t even send me a hub and the engineer is coming on in 2 days! They sent me 1 telephone and that’s it! So I had to buy my own hub from Amazon!

[@stevemarruk]

That’s not good the country is falling apart

[@armanis1234]

why ping so high?

[@richsmif]

routers wifi depends on your property construction. I bet your house is solid brick. thus mesh enhancement can punch through the brick.

[@stevemarruk]

Yeah good point

[@choosingmusic11488p]

@@stevemarruk how good is the bt wifi booster disk i might get one for Virign

[@ThePainter1989]

I’m moving into a new house that has FTTP, do I still need an ISP? (currently with Sky)

[@EmArgh]

Yes you will need a provider, it's not "auto in". BT (shouldn't) be able to force you to take them, BUT double check. I know they weren't meant to (due to comp laws) split Openreach off, but wether there are caveats still on that or not I don't know, meaning that you may have to use them straight off, but as the FTTP will be provided by Openreach, in theory you can go with Sky etc. If you know your post code, call sky and ask them.

[@choosingmusic11488p]

if you have fttp in home best will be bt can stick with sky but bt will be best and fadtest maybe able to get 900mbps download 100up or 500mbps

[@bigmama0072004]

virgin don't cap your speeds, my last month usage was 1.4 terabytes, and for 850-980mb all through out the month

[@alanbutterfield8057]

I worked for BT for many years on 150 and the complaints I had to deal with due to Broadband had been crazy and for that reason I would not have BT broadband and have been with Virgin for over 20 years and I have had not one problem. In my opinon for any provider that offers a Hybrid service and cash back like BT they are aware the is issues and they hope customers won't spot the problems thats my sole opinon. The hundreds of customers I spoke to had no interest in any compensation like cash back they just wanted a fully working broadband service. Also Virgin no longer cap as that had been the case but that depended on the BB package you had with them. ((Please dont ask me for details on the complaints I had as I'm not allowed discuss or give detail.)) I think the many looking at this need to think why BT offer a BB Hybrid service as anyone working in telecomms should be able to work this out in seconds.

[@stevemarruk]

Great feedback Alan thank you

[@alanbutterfield8057]

@@stevemarruk I just hope in the future your still happy. Wait until you have problems because you will and let’s see how happy you are after many phone calls and being told ? Your a clever guy I’m sure you can fill in the gaps

[@stevemarruk]

So far so good they have been really good and with the 4g back they give you a high I haven’t had to use as of yet I’m okay. However I had no issue with virgin just that the router was pants.

[@alanbutterfield8057]

@@stevemarruk I agree the Virgin router is not great but to get round that problem I purchased a Linksys WRT3200ACM router and problem solved

[@stevemarruk]

You I bought the Google mesh which I use with the BT router as well but also have the BT AP’s as well

[@martinemms8174]

Always had problems with sky so went back to Virgin and never have problems

[@stevemarruk]

I hear that all the time what do Sky do?

[@martinemms8174]

@@stevemarruk dunno but mine was always dropping out and getting really bad speeds via WiFi, my cousin gets the same. Currently with virgin I've got at least 8 devices connected without any problems.

[@stevemarruk]

@@martinemms8174 glad that you resolved it

[@deanwhittle1301]

am getting virgin 1gb broadband but goes to around 1.1gb for £60 was on 500mb for just under £50

[@stevemarruk]

What’s the upload speed on that one

[@deanwhittle1301]

@@stevemarruk virgin only give 37 and 52mb on there broadband but always get the highest wish they give double what they give now at least

[@stevemarruk]

@@deanwhittle1301 that’s still pretty good though I hope it all goes well keep us posted.

[@deanwhittle1301]

@@stevemarruk only really need high downloads speeds when it comes to downloading xbox and pc games that are over 110gb and the updates the gems get over time other then that i prob could of stuck with 500mb but who want to be waiting for downloading in not that fare of 2022

[@stevemarruk]

@@deanwhittle1301 cool

[@NoBSWiFi]

I am a high level competitive MK1 player. I’ve had nothing but issues with BT they’re not reliable whatsoever they take ALL your money. They don’t make correct notes or compensate properly for any errors. They are disrespectful and rude they don’t return calls or allow you to speak to a higher up in charge. The internet service isn’t reliable I lag in majority of matches which allows a horrible online experience. They don’t send engineers out as promised. I just wouldn’t recommend BT to anyone NOT even a worst enemy

[@devilzrejectz7318]

I got virgin gig1 with the super hub 4 an got a intelligent WiFi booster for free my speeds are amazing all round my house I'm pulling between 700 to 900+down an about 70 to about 110upload all over house and as for customer I had no problems everyone I spoke to has been a pleasure to talk to really friendly & helpful 😊

[@stevemarruk]

Great feedback Devilz let’s hope ongoing support is just as good keep us posted

[@devilzrejectz7318]

I'll keep u updated m8 how it gose

[@syed1x]

im getting virgin 1gigabit broadband installed in a week, cant wait, bt have been absolute trash, and inpayed for their expensive packages.

[@stevemarruk]

That’s interesting but good that virgin are offering 1gb please keep us informed on the performance

[@stevemarruk]

Also just reading up on it you get the new Hub 4 however although download is faster than BT’s 910 the upload is only 52mb compared to BT’s 110mbps

[@syed1x]

@@stevemarruk upload speed isnt that much of a bother for me, i feel that 50mbps will be sufficient, and i can go back to bt just as easily should i not be satisfied.

[@syed1x]

@@stevemarruk yes i shall let you know on my experience

[@stevemarruk]

@@syed1x cool 😎 keep us posted on how you find it did they stick you on a 18 month contract

[@kaimekaimietis]

VM is not FIBRE!!!! do not mix this Bt if FTTP but VM is FTTC and use docsis system with coax cable

[@stevemarruk]

Good valid point

[@wakaflockaproject]

Is fttp better than what virgin use

[@kaimekaimietis]

@@wakaflockaproject yes

[@wakaflockaproject]

@@kaimekaimietis what about city Fibre VS bt?

[@kaimekaimietis]

@@wakaflockaproject it's same FTTP but city fibre sometimes use underground conduit system and after they just blow the fiber to exchange but by 90% they use a pole

[@jasonmorgan7807]

Half cocked video with the facts wrong ,virgin down cap I download all the time with playstation games , and Netgear didn't make the hub 3 Arris did

[@stevemarruk]

Thanks for the feedback

[@jasonmorgan7807]

Bt service is piss poor , tell you you can have full fibre 60 Mbps max and that was bollocks , rubberbanding 2 Mbps real world , if it's fibre why was there a peace of string in my house from a telegraph pole

[@johnsmith-vz4sk]

I negotiated the hub4 when I got my 500mb

[@luckeone22]

Bt’s New wifi 6 router will be good coming out soon.

[@choosingmusic11488p]

Virign has wifi 6 hub5 on trial atm

[@luckeone22]

@@choosingmusic11488p Virgin is crap

[@th3pass3ng3r]

Using two WiFis with not the same name/SSID/connection is a very bad idea.

[@gavinnorthants]

Thats what I thought as there is only so much bandwidth on WiFi. Better getting yourself a mesh network and running cables to each hotspot. That way you have one Gigabit available from each mush network hub. Could also use Home Plugs with built-in WiFi as they are multigigabit now and have no cables.

[@tristanedwards1340]

I have virgin in our student rental block but the whole area is a high density area and virgin throttle it down a lot Bt have upgraded their network to 900mb fibre and I know they don’t have many customers on bt as all student in that area on virgin So hopefully when my set up arrives this week it will be much better than Virgin

[@tomhumphreys9910]

Interesting review. I have BT fibre 900 also thinking about getting the Google Nest Router and 2 points. They seem to be very ascetically pleasing than other routers on the market.

[@stevemarruk]

Love mine I’ll be honest

[@89Mike]

Everyone talks about BT, but they need atleast 45 days for installation which is a pain when i have to work from home. So i have orderd virgin which took 20 days for installation in mancehster UK. next thing to talk is customer care... guess what all the broad bands are under same companies for customer care and mostly works from india, so reach one cc you get same answer for all providers for installation.

[@philhunter1894]

20 days Jesus I got my within 7 days

[@89Mike]

@@philhunter1894 yeah and they put all the blame on city council to get approval to dig hole on footpath. Virgin media gave connection in 20 days. I live in Manchester

[@marysexton721]

Use a vpn on virgin they won’t slow you down.

[@StarKid786]

When I use vpn it slows me down to a crawl. it slows it down by 95% and that's not good unless I'm doing something wrong?

[@daddyclarke9544]

i love my 16mbs broadband

[@kepler666]

Virgin media is very overpriced for 500mb/s i pay 69 a month

[@johnhargreaves9576]

What that's nuts. I've just come to the end of my M500 package that was 49 a month. They've upgraded me to 1gig, a stream box and hub 5 for £53.

[@kepler666]

@@johnhargreaves9576 i had discount for 6 months then they charge me 69 a month

[@_MJ07_]

Leave them, they fully shafted me. I'm having BT installed tomorrow, £40.99 currently for 900Mb!

[@madmike171]

I've literally just signed up with plusnet, a daughter company of BT, for their gb service (advertised as full 900) after my Virgin contract ended and full fiber became available. It's essentially the same deal as the BT deal in this video but plusnet branded hardware and slightly cheaper. Virgin are charging me £57 for M250 (~280mb) and plusnet offered £45 for 1gb on a 24 month contract. No line rental, No brainer. Not had problems with Virgin but it's just expensive as heck. When I cancelled they tried to tell me plusnet was over copper, it's shared etc etc. They finally offered their 1gb service for £53!!! I told them, as I had multiple times, unless they match plusnet then I'm not interested. I can't tell you how offended I was after having my bill go up this year by £7 to then be offered the same service for £35 due to leaving, and then a service 4 times faster for less than I'm currently paying them, but still more than the provider I'm moving to in a week. It's as if they haven't got the memo that openreach and the ISPs using their network are undercutting them by a lot.

[@johnokane2476]

virgin very expensive live football ,but bt sport cheap football live

[@djscottyb1]

Got virgin 200mg never slowed me down always had top speeds pings are abit high now and then but that's due to the shared cable it can very early hours of the morning pings are low. used to have BT GFast BroadBand never heard of it before but that was the fast always had 300mg down a copper line was amazing speeds with pings of 1ms was amazing but the cost is to high so went back to virgin saved myself alot of money 💸💰💪

[@stevemarruk]

Gf fast? Not heard of it

[@djscottyb1]

@@stevemarruk Gfast is a extra cabint on the fttc cabint gives the line a boost closer you are to Gfast pod the faster speeds you can get 300mbps but its pricey just moved to virgin media 1gbt speeds speeds are really good

[@skiddzjust1389]

I've got BT 500 mb, and download speed is 1 mb/s, fucking scam, can't believe it, previously I had Virgin 200 mb and speen on downloads was 11-13 mb

[@stevemarruk]

That’s not good

[@choosingmusic11488p]

No both bad did you call them to send a technician out to your home

[@alistairjohnson177]

and the usual question are you wired connection to a PC or Console giving you that ? the headline level is only for cat6 wired connections not WIFI.

[@darioammendola3724]

Virgin not good at all! !!!

[@stevemarruk]

Thanks Dario

[@ProspectElite]

BT is wayy better

[@choosingmusic11488p]

Hub 3 is trash yh so bad I always make sure I am on the newest hub the bub 5 is great but I have the hub 4

[@cctvuser]

we need a education program in the uk, so many people aint got a clue what they are talking about, forget virgin for a minute, it dont matter who you go with, sky, talk talk, shell, or bt - THEY ALL USE THE SAME lines. fttp, fttc etc etc etc, these companies buy packages at wholesale prices from openreach and then re sell them to us (the customer) if you hat openreach fttp installed (the white box on the wall) it dont matter who you got with you will get the same speeds no matter who you go with, ee, talk talk, shell etc etc, as they are buying the same product from open reach and selling it on, so many people in these comments simply do not know what they are talking about.

[@privateaccount5400]

wrong, this is right for the fibre to cabinet lines but not the fibre to premesis.

[@cctvuser]

@@privateaccount5400 please tell us how this is wrong, when not talking about fttc, virgin or altnets. come on tell us???

[@heliosfa]

Bits of this are true, bits of it are not. Keeping with the theme of ignoring Virgin (and Hull, as they are the only place in the country NOT on the BT monopoly), you are right to say that they share infrastructure from the exchange to the customer premises - it is all resold BT Wholesale product. This means that the sync speed and potential bandwidth of the line is the same irrespective of ISP. What differentiates ISPs is upstream from the exchange - each ISP has their own network infrastructure connected to BT. These all have different latency, routing and reliability and are why you can get different experiences between different ISPs on the same BT wholesale product. It is also why different ISPs can have different outages at different times. This means that the actual throughput and ping you get can be different for each ISP.

[@cctvuser]

@@heliosfa true with fttc, not so much with fttp as you will find fttp dont even go thourgh the telephone exchange at all, hence why telephone exchanges will be shut down (not all) as fttp in most cases NEVER goes thourgh the exchange

[@heliosfa]

@@cctvuser Sorry, that is plain wrong unless you are talking about FTTP providers that have their own network, such as Hyperoptic, Toob, etc. etc. Some of these may be using BT ducting, but they are separate. Ultimately though, these providers still have to go back to some sort of centralised location of POP to interface with upstream networks - this is exactly what a BT exchange is in the FTTP era for openreach lines. Anything that is resold BT FTTP will involve going back to an Exchange (it is the same physical, shared backhaul cabling that FTTC uses from where FTTC and FTTP are combined at an aggregation node). Also, the upstream connectivity from BT's distribution network is different for "resold" FTTP products.

[@edwardroy4397]

Good advice vigin is crap in north east England. 2routers in a month install old refurbished hub's. A engineer for virgin told me today while installing in home. So from the horses mouth so to speak.🤐

[@JCisAWESOME246]

so i better get bt? im moving to sunderland

[@cjmillsnun]

Neither of the products you describe in the first few seconds are fibre. Despite what BT and Virgin tell you. With Virgin, there is a coaxial copper cable that enters your home. The fibre ends at the cabinet. With the BT it still uses the copper loop from the cabinet to your home. They are copper services. Virgin do offer FTTP however they then convert to coax and into your modem instead of using an ONT

[@lakesideaudio]

I hope you’re wrong, I’m about to get full fibre 500 and it’s been explained to me that the fibre optic cable comes right to your property, I’ve looked at a couple of videos and it does appear to be the case.

[@UnluckyDomino]

Openreach full fibre packages above 145mbps are real FTTP. There's literally a fibre cable that enters the property

[@techbox8112]

virgin has better reliability and has cheaper prices on faster broadband if you are having problems just use a diffrenet router like you are right now

[@stevemarruk]

I was happy with the reliability of Virgin however BT smashed the price and offered 1Gb down and 120 up plus a 4g back up should it go down so no brainier and so far never been down with BT and speed is constantly 900 and 125 up

[@mstar011]

I guess from what I read VM is very area dependent. Some areas get lots of issues some not. But customer service is panta

[@hackers6124]

1. VM do not have a cap. 2. BT do not give you £100 for slow speeds, it's £20 and there is a criteria for it. 3. There is no 10 day stabilisation period for FTTP connections! That's not how FTTP works!

[@rpepperuk]

That’s incorrect virgin haven’t capped for some time and virgin router isn’t a netgear

[@choosingmusic11488p]

yah they haven't capped me either i think Virign used arris

[@wklim2201]

BT IS NOT RECOMMENDED! 😡👎

[@stevemarruk]

Ooo tell us why?

[@choosingmusic11488p]

@@stevemarruk yes why is it bad i don't see its bad

[@dpaxton2149]

So much bad information in this video

[@stevemarruk]

In what respects?

[@lestaylor7767]

I am also interesting in why you have said this is bad info

[@addLDN]

​ @Steve's Tech Reviews VM no longer have a 'traffic management policy' (or the cap as you say). They haven't for a few years now. The benefits of running 2 separate wifi mesh networks are only there if they are all on different channels. Having them all on the same channel will cause clashes/conflicts and could actually give you a poorer service

[@AndoraLover]

i work for BT you dont need a phone to have a bt broadband service (unless on copper wiring) fibre 3 does not exist we have fibre halo 3 which is just a standard package with add ons virgin media do not cap speed also bt own openreach therefor own the line this video is full of nonsense

[@CagedPaps]

He said that regarding Openreach though, they had to split it off - or as he says ' a section of it, but it's BT'. Openreach had to be split off to provide services like PIA and EAD. That's not BT managing that. Virgin even advertise they cap the network, or traffic management as they call it 'We manage downstream traffic each day between the hours of 5pm to 10pm. We manage upstream traffic between the hours of 3pm to 8pm.' It then provides further details that this is to ensure they offer the best service and only hits about 5% of their users. Or you can purchase their top 1G package to avoid this. So your only issue with this is he called the Halo 3+ packaging Fibre 3... You definitely sound like you work for BT right enough.

[@AndoraLover]

@@CagedPaps yeah the virgin thing was my bad honestly didn’t know and have since used it as a sales tactic as I am in the sales department in BT however I’m on the gig package which is why I thought I didn’t as BT don’t have FTTP in my area yet but when they do I’m going on that new ee 1.6gbs 🤣 all in all though most people think halo gets you a better broadband service or it’s a better more consistent service than a fibre 1 but in most cases it’s the exact same speed thrown with a few benefits in only one really worth it being complete WiFi with the +

[@AndoraLover]

@@CagedPaps but yes BT have split off from open reach and open reach now have their own processes and it’s actually annoying as fuck when a customer has an issue with an engineer appointment or registering acnew property but it doesn’t change the fact we still own them and own the lines we’re just not allowed to recognise that because ofcom see it as monopolising

[@CagedPaps]

@@AndoraLover Yeah I was with Virgin for ~5 years, started with their 350Mb package because that's what you needed to avoid their traffic shaping/management. Went up to 1G which I had for the past 2 and bit years, but it was up to £62 a month... As soon as an altnet was available I left. With Hyperoptic 1G but it's synchronous, so 1 up and down, not the 110Mb up from Virgin. It's been fine, but there are downsides that some might care about. It's CGNAT which doesn't work with some services, so it's a fiver a month to get a dedicated IPV4. There's also IPv6, BT were seemingly happy to miss the deadlines to remove Huawei equipment from their network, but other networks struggled to replace the equipment with like-for-like, so the new switches don't support IPv6... So I understand why BT did what they did. But it means some users on other ISPs have to disable IPv6 on their routers else weird things happen (images not loading randomly in Insta etc). So yeah, in that respect BT could be a nicer experience for the end user. But on the flip side, they're usually a bunch of bas... to deal with so I bung them in the same bracket as British Gas. Avoid unless I can't. (And BT are still the majority shareholder of Openreach)

[@SandraTaylor-i1c]

You are doing a great job! Can you help me with something unrelated? I have a SafePal wallet with USDT in it and I have my recovery phrase.【pride】-【pole】-【obtain】-【together】-【second】-【when】-【future】-【mask】-【review】-【nature】-【potato】-【bulb】. How do I transfer them to Binance?

[@arrongamez1388]

11ms ping on virgin media, that's mad right there