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A RingCentral complaint was posted on the Better Business Bureau’s website (342 complaints currently posted): “RingCentral could not fix our technical issue even after multiple communication. They took 1 week to respond every time we sent them information. We had a contract from September 2019 to September 2020 and after that term, we started to have technical issues. We decided to find another supplier in 2021 because it was impacting our business. RingCentral continued to charge multiple hundred dollars for 2 months even when we told them to stop. All businesses have to know how RingCentral does business.” Read more at carolinadigitalphone.com/burn...
Carolina Digital Phone’s Support Specialists are highly trained and experienced. They are also based right here in the U.S., and they are all Carolina Digital Phone employees. Unlike many of our competitors, we do NOT outsource our customer service to a third party. We are accountable to our customers and go above and beyond to make things right. And hey, after more than 20 years of success and growth, we’ve learned a thing or two (or make that two thousand!) about delighting customers and exceeding their expectations.
Ready to experience the world-class customer support that you deserve? Call us at (336) 544-4000